Patient Support Specialist

78716 Austin, Texas Serenity Healthcare, LLC

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Job Description

TMS Tech (Patient Support Specialist)

We are looking for compassionate individuals that want to impact lives by launching a career in healthcare. No experience required. Serenity Healthcare is a rapidly growing healthcare company that is changing the way healthcare is delivered. We need Patient Support Specialists (TMS Technicians) that can help our patients navigate our treatment options and take back their lives.

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.

What you get:

  • Paid training in TMS Therapy
  • A career in healthcare with no experience
  • Medical, dental and vision insurance premiums paid at 90% by Serenity Healthcare
  • 20 days paid time off annually (PTO and holidays)

What you'll do:

  • Provide support to our patients while they go through TMS treatment
  • Create an environment of compassion, while motivating your patients to complete treatment
  • Build a relationship of trust and gratitude with your patients
  • Work with a highly qualified team of providers that can assist with educating and motivating your patients

Who we're looking for:

  • Grounded, empathetic individuals with a desire to help others
  • Minimum of two years of steady work experience, preferably in customer service
  • The ability to quickly relate to a variety of people
  • High School Diploma/ GED.

About Serenity: Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

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Director, Business Development - Sonexus Access and Patient Support

78703 Austin, Texas Cardinal Health

Posted 10 days ago

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Job Description

**Position Summary**
Sonexus Access and Patient Support empowers pharmaceutical manufacturers by integrating innovative distribution models with patient access and adherence programs and reimbursement services. Patients start therapy faster and stay compliant longer, while manufacturers own their provider relationships and gain actionable, real-time visibility into how, when and why their products are used.
Sonexus Access and Patient Support is a pharmaceutical services business that resides within the Cardinal Health Biopharma Solutions group within Cardinal Health.
The Director, Sales & Business Development - Sonexus Access and Patient Support is responsible for business development, sales growth strategies, negotiations, building strategic partnerships and winning new and existing pharmaceutical manufacturing clients. This position will focus on new business development within the US and market verticals: Sonexus Access and Patient Support, Clinical Services and Reimbursement Services. The Director will build key Customer decision maker relationships, have a deep understanding of Patient Access & Patient Support, Clinical Services, Reimbursement Services the healthcare industry and our customer's business. The Director will uncover customer needs and align solutions to address customer goals, build a pipeline and close business that typically has a longer sales cycle. The Director will be customer centric, have experience driving growth in a matrix and helping ensure all teams deliver on commitments. The Director will add value by aligning complex product solutions and services with key customer initiatives.
This position will report to the VP/GM.
This is a remote, work from home opportunity with travel as needed.
**Responsibilities**
+ Identify and drive new business development, opportunities, and revenue growth
+ Build and maintain trusted advisor relationships at Pharma decision-making customer levels
+ Lead customer prospecting, negotiations and selling
+ Translates healthcare market and customer needs into a well-defined strategy with clear goals, objectives, and actions to drive growth and profitability for the organization. Understand the business and marketing challenges of key prospects
+ Seamlessly map solutions to help customers achieve their HUB and other goals, putting the company in the best position to succeed and earn customer business and loyalty
+ Develop complex financial models, tailored value-added solutions that meet customer business needs and shares key learnings with others. Oversee, manage and develop responses to requests for proposals (RFPs)
+ Responsible for creating and coordinating client pitch presentations. Organize, direct and make physical arrangements for presentations
+ Work with colleagues in existing accounts to identify opportunities. Work with other Cardinal business units to create solutions or value propositions with Pharma organizations
+ Manage the creation and execution of Master Service Agreements and Statements of Work with the assistance of Legal, Operations, Finance and IT
+ Demonstrate critical thinking and contributes to innovation
+ Remain current on market trends, relevant industry, and job knowledge, by attending conferences, participating in educational opportunities, reading professional publications, and participating in professional network organizations
+ Anticipate internal/external business issues; align execution to deliver our business objectives
+ Inspire, motivate, and create a culture of inclusion, teamwork, and accountability across Cardinal Health
+ Utilize and share expertise and broad business knowledge across business segment and Sonexus Patient Access & Patient Support.
+ May work on or lead highly complex projects of large scope
+ Act as a mentor to less experienced colleagues
**Qualifications**
+ Bachelor's degree preferred, Master's degree preferred
+ Minimum of 5 years business development/sales experience preferred
+ Experience working for a top-tier pharmaceutical manufacturer, healthcare services company, or patient access HUB provider
+ Strong Healthcare industry business acumen, network, and passion for building long term customer relationships
+ Developed positive relationships with high level, decision-maker relationships in the pharma industry with a track record of working with emerging, innovative products and solutions
+ Strong executive presence, exceptional leadership skills and superior organization skills
+ Excellent planning, forecasting, pipeline development and management skills
+ High energy performer with an in-depth knowledge of what it takes to sell into this industry and who operates as part of the team and whose enthusiasm inspires and motives teams, peers, and customers
+ Ability to multitask, prioritize, adapt to change, and work well under pressure in an entrepreneurial environment
+ Excellent listening and communication skills and excellent written, verbal, and presentation skills
+ Ability to establish credibility and to be an influencer with pharmaceutical customers as well as with business partners and KOLs
+ Proficient in Microsoft Office products. Solid PowerPoint skills.
+ Ability to travel up to 30% within assigned territory
**Anticipated salary range** : $208,800 - $279,525 (includes targeted variable pay)
**Bonus eligible** : Yes
**Benefits** : Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close** : 07/25/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
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Program Manager 4 - Soarian Financials Patient Accounting Support and Operations

78703 Austin, Texas Oracle

Posted 1 day ago

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Job Description

**Job Description**
Public sector customer located in Albany, NY will be supported by supplemental Oracle resources, referred to in function as Solution Architects. This role will facilitate and coordinate activity between the Oracle teams supporting the customer, inclusive of Oracle Health Hosting, Application Management Support (AMS), Upgrade Center, Help Desk and Contract Management and Recovery Services (CMARS). This is a program manager role that will oversee all ongoing support and operations for the customer and be a responsible lead for a team of two other individuals. Travel is expected to Albany with opportunity for remote work 50% of the time.
Career Level - IC4
**Responsibilities**
**Business Operations:**
- Communicate effectively with client leadership including the CFO and Director of Finance regarding any issues or financial system updates, maintenance initiatives, or project related activities
- Review and provide feedback regarding ongoing financial reporting and determine any areas for system improvement and prioritization of those suggestions
- Monitoring daily claims production, including investigation and resolution of errors
- Claims Rule Development Tool (CRDT) rules to meet payer requirements- creating specification requirements
- Monitoring of system generated charges and resolution of charge posting failure
- Facilitate weekly RCAT meetings and addressing system issues as an outcome; reviewing top edits and denials and providing recommendations.
- Implement ongoing maintenance tasks as needed
- Create SQL and Soarian Financials reports as needed
- Troubleshoot issues, determining resolution, implementing resolution, creating scope documentation.
- Create testing plans, training plans/materials.
- Assist client with operational management of the system
- Issues Management
- Oversee a team of two other Solution Consultants by providing leadership, direction, support, division of issues.
- Attend and facilitate Weekly, Monthly, and Quarterly meetings as required for customer stakeholders and to summarize and support the activities.
**Technical Operations:**
- Monitoring and reconciliation of interfaces and system jobs, including the identification and resolution of issues or failures
- Monitoring system performance to ensure all the required service level agreements (SLAs) are met
- Work in conjunction with customer leadership, Oracle account executives, help desk support, Upgrade Center, and Application Management Support (AMS) to manage database administration and change control functions
- Collaborate with Oracle Upgrade center for roadmap of planned releases and upgrades along with performing various tasks associated with upgrades, like testing and facilitating client acceptance testing, issues resolution and providing training to key staff regarding any changes
- Work collaboratively with hosting teams on all technical aspects and requirements
- Work collaboratively with the customer and AMS regarding on going system maintenance including developing timelines, adhering to documented change management processes including detailed requirements for any service requests, ensuring client is performing their own maintenance activities as defined
- Work collaboratively with the customer to ensure Billing System continues to meet Federal and New York State regulations, policies, and standards
Qualifications:
**Required Skills**
Change Management Project Management Service Level Agreements
SQL
Soarian Financials Patient Accounting
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $97,500 to $199,500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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Registered Nurse Patient Navigator--Oncology Support Services

78681 Round Rock, Texas Ascension

Posted today

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Job Description

Details
  • Department: Oncology Support Services
  • Schedule: Monday-Friday 8am-5pm 
  • Hospital: Medical Park Tower
  • Location: 1301 West 38th Street, Austin, Texas

Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.


Responsibilities

Responsibilities:

  • Function as a liaison for management staff, administration, physicians, managed care companies, community organizations, and other customers.
  • Coordinate efforts for treatment and promotes quality improvement and educational efforts.
  • Compile data, track outcomes, and make recommendations for process improvement.
  • Provide referrals/support for follow-up care for patients who are uninsured or underinsured.

Requirements

Licensure / Certification / Registration:

  • Licensed Registered Nurse credentialed from the Texas Board of Nursing required.
  • BLS Provider preferred. American Heart Association or American Red Cross accepted.

Education:

  • Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire.

Additional Preferences
  • 2 years of Oncology experience
  • Some outpatient setting experience
  • Strong Oncology nursing skills
  • Strong Nursing skills
  • Strong Judgement skills
  • Spanish speaking preferred

Why Join Our Team

Ascension Seton, based in Austin, Texas, has provided thousands of associates and caregivers a rewarding career in healthcare since 1902. Ascension Seton operates more than 100 clinical locations in Central Texas and four teaching hospitals, including Dell Seton Medical Center at The University of Texas and Dell Children's Medical Center. Join us and create a career path you will love.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.


Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

For further information, view the  EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

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Registered Nurse Patient Navigator--Oncology Support Services

78681 Round Rock, Texas Ascension

Posted today

Job Viewed

Tap Again To Close

Job Description

Details
  • Department: Oncology Support Services
  • Schedule: Monday-Friday 8am-5pm 
  • Hospital: Medical Park Tower
  • Location: 1301 West 38th Street, Austin, Texas

Benefits

Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community

Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer.


Responsibilities

Responsibilities:

  • Function as a liaison for management staff, administration, physicians, managed care companies, community organizations, and other customers.
  • Coordinate efforts for treatment and promotes quality improvement and educational efforts.
  • Compile data, track outcomes, and make recommendations for process improvement.
  • Provide referrals/support for follow-up care for patients who are uninsured or underinsured.

Requirements

Licensure / Certification / Registration:

  • Licensed Registered Nurse credentialed from the Texas Board of Nursing required.
  • BLS Provider preferred. American Heart Association or American Red Cross accepted.

Education:

  • Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire.

Additional Preferences
  • 2 years of Oncology experience
  • Some outpatient setting experience
  • Strong Oncology nursing skills
  • Strong Nursing skills
  • Strong Judgement skills
  • Spanish speaking preferred

Why Join Our Team

Ascension Seton, based in Austin, Texas, has provided thousands of associates and caregivers a rewarding career in healthcare since 1902. Ascension Seton operates more than 100 clinical locations in Central Texas and four teaching hospitals, including Dell Seton Medical Center at The University of Texas and Dell Children's Medical Center. Join us and create a career path you will love.

Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.


Equal Employment Opportunity Employer

Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.

For further information, view the  EEO Know Your Rights (English) poster or EEO Know Your Rights (Spanish) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.

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Registered Nurse Patient Navigator--Oncology Support Services

78683 McNeil, Texas Ascension Health

Posted 10 days ago

Job Viewed

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Job Description

**Details**
+ **Department:** Oncology Support Services
+ **Schedule:** Monday-Friday 8am-5pm
+ **Hospital:** Medical Park Tower
+ **Location:** 1301 West 38th Street, Austin, Texas
**Benefits**
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer._
**Responsibilities**
Responsibilities:
+ Function as a liaison for management staff, administration, physicians, managed care companies, community organizations, and other customers.
+ Coordinate efforts for treatment and promotes quality improvement and educational efforts.
+ Compile data, track outcomes, and make recommendations for process improvement.
+ Provide referrals/support for follow-up care for patients who are uninsured or underinsured.
**Requirements**
Licensure / Certification / Registration:
+ Licensed Registered Nurse credentialed from the Texas Board of Nursing required.
+ BLS Provider preferred. American Heart Association or American Red Cross accepted.
Education:
+ Diploma from an accredited school/college of nursing OR Required professional licensure at time of hire.
**Additional Preferences**
+ **2 years of Oncology experience**
+ **Some outpatient setting experience**
+ **Strong Oncology nursing skills**
+ **Strong Nursing skills**
+ **Strong Judgement skills**
+ **Spanish speaking preferred**
**Why Join Our Team**
Ascension Seton, based in Austin, Texas, has provided thousands of associates and caregivers a rewarding career in healthcare since 1902. Ascension Seton operates more than 100 clinical locations in Central Texas and four teaching hospitals, including Dell Seton Medical Center at The University of Texas and Dell Children's Medical Center. Join us and create a career path you will love.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
**Equal Employment Opportunity Employer**
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) ( poster or EEO Know Your Rights (Spanish) ( poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice ( note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
**This Ministry does not participate in E-Verify and therefore cannot employ STEM OPT candidates.**
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Clinical Care Navigator- RN (Required Bilingual)

78716 Austin, Texas Curative HR LLC

Posted 3 days ago

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Job Description

Summary/Objective:
Curative wants to change the view on what a health plan can be. Born out of the pandemic, we created a health plan reinvented for a post-pandemic world that is built around whole-person affordable preventive care featuring more benefits. $0 copays and $0 deductibles when members complete the Baseline Visit within 120 days of enrollment into the Plan. The Population Health Team is responsible for driving improved health outcomes, leveraging a data-first mindset to help our members achieve their optimal health well-being. Within the Population Health team, Clinical Care Navigator's work very closely with the Care Navigation team and are at the core of the Curative member-oriented health plan. Our Clinical Care Navigators serve as a central point of contact to handle our most clinically complex members and members that want assistance in achieving their health goals.

Essential Functions:

  • Serve as a Clinical Care Navigator, working to coordinate the patient's plan of care with caregivers and providers
  • Facilitate the achievement of client wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation
  • Collect and assess member information pertinent to a member's history, condition, and functional abilities in order to develop a comprehensive, individualized care management plan that promotes appropriate utilization, and cost-effective care and services
  • Based on the needs and values of the member, and in collaboration with all service providers, the Clinical Care Navigator links members with appropriate providers and resources throughout the continuum of health and care settings, while ensuring that the care provided is safe, effective, client-centered, timely, efficient, and equitable
  • Clinical Care Navigator has direct communication with the member, care providers, and other service delivery professionals. The Clinical Care Navigator is able to enhance these services by maintaining the client's privacy, confidentiality, health, and safety through advocacy and adherence to ethical, legal, accreditation, certification, and regulatory standards or guidelines
  • Coordinates with Care Navigators (non-licensed staff) on an ongoing basis to maximize the educational outreach to members through established workflows and processes
  • Participates in supporting new Curative programs and their implementation.
  • Participation with clinical team meetings and/or conferences as appropriate and assigned
  • Consistently meets established performance metrics and contractual obligations
  • Consistently review and abide by Curative policies and procedures
  • Other duties as assigned to support team
Qualifications

Education:
  • Graduate of an accredited nursing program with current RN licensure in good standing
  • Preferred: Certified Case Manager (CCM), Certified Managed Care Nurse (CMCN) or other relevant certifications
  • Preferred: Bachelor of Science in Nursing degree (BSN)
Experience:
  • At least 2 years minimum experience working as a Case Manager in a health plan setting
  • Background in managed care - experience working with vulnerable populations who have acute, chronic, or complex psychosocial needs
  • Preferred: experience working in a start-up environment
Skills:
  • Ability to be nimble and work in a fast paced and changing environment
  • Current knowledge of services provided across the continuum of care that involve multiple systems addressing the ongoing needs of members
  • Knowledge of discharge planning and transitions of care is essential
  • Familiarity with community agencies and with how to make appropriate referrals to them
  • Excellent verbal and written communication skills
  • Excellent computer skills (we use Google suite)
  • Ability to engage patient/family in discussion of health care goals and decisions with attention to cultural and health literacy implications
  • Bilingual - Fluent in Spanish and English (verbal and written communication)
Work Environment:
  • This job operates in a remote environment with the need to have a reliable internet and phone connection
  • Must have a quiet place, secure, with no distractions to perform duties for work from home
  • Must have password protected, stable internet access - stipend will be provided
  • Work location MUST be secure and private to maintain HIPAA compliance for work from home
  • Office equipment will be supplied including: PC, monitor, keyboard, mouse, headset
  • While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; talk; and hear.
  • The employee is frequently required to reach with hands and arms.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • We also request, with the exception of emergencies, that you do not request any time off within the first 120 days of employment. Any request within the first 120 days if approved will be unpaid

Position Type/Expected Hours of Work:
This is a full-time salaried remote position. Typical work hours are Monday through Friday, 8:00 AM to 5:00 PM local time with flexibility as needed to support different time zones. Our headquarters are in Austin, TX so we often operate on Central Time.

Travel:
No travel is expected with this role, but may be optional for department offsites.

Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
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Clinical Care Specialist (Part Time - Bilingual Preferred)

78716 Austin, Texas LifeWorks Austin

Posted 3 days ago

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Job Description

LifeWorks of Austin, TX is looking for a Clinical Care Specialist to join our Community-Based Counseling team! The Clinical Care Specialist coordinates community-based psychiatric services to LifeWorks clients ages 16-26. This position works directly with clients and serves as a liaison between clients, psychiatric providers, and other LifeWorks staff. The Clinical Care Specialist provides case management to clients, as appropriate. This position also provides administrative support by maintaining client files, entering data, and completing required documentation in compliance with program and funder requirements.The hours offered for this position are: Mondays - 8:30am-4:30pm; Wednesdays - 9;00am-2:00pm; Thursdays - 9:00am-5:00pmThis part-time, non-exempt position earns a competitive starting rate of $24.86-$7.17/hr. depending upon experience. Benefits are also included, which consist of 24 PTO days per year (accrued); 11 paid holidays per year; a premium-free employee medical plan with 100 per month HSA contribution (plus other affordable employee or family medical, dental, and vision options!); a retirement savings plan with 50% match on the first 6% of contributions, and much more!RESPONSIBILITIES Coordinate implementation of client-centered, healing-centered psychiatric services with external psychiatric provider to diverse individuals who may have experienced chronic homelessness, systems involvement, mental health challenges, substance use challenges, a history of trauma, early pregnancy/parenthood, etc. Conduct external provider intake, initial and ongoing assessments, case management, follow-up and resource referral. Coordinate and attend psychiatric appointments and communicate directly with clients between appointments for scheduling, check-in calls, reminder calls, and follow-up calls. Regularly and effectively assess and manage incidents and crisis situations, with calm, care, and positive regard for client, using de-escalation and safety planning techniques as appropriate. Provide case management services to clients including, but not limited to, direct client assistance, taxi vouchers, bus passes and referrals to resources in the community, as appropriate. Explain Patient Assistance Program (PAP) procedures to clients: Assist clients in accurately completing program applications. Obtain required documentation when necessary. Submit PAP application to providers for review and signature. Forward completed applications and related paperwork to pharmaceutical companies. Serve as liaison between Patient Assistance Programs, external community-based psychiatry provider, and eligibility and partnered pharmacies. Enroll clients in HEB MedImpact, complete and submit the application for the program as appropriate. Aid the external community-based psychiatric provider in completing necessary paperwork for clients (ex: 504 documentation and disability application). Collaborate with community agencies to advocate for client psychiatric needs. Collaborate with internal Lifeworks providers (staff) about mutual clients while maintaining client confidentiality. Maintain timely, complete, and accurate case records and documentation into agency/funder databases, including (but not limited to), progress notes, intake reports, and incident reports. Comply with all requirements outlined by funding sources, licensure and accrediting bodies, the program, and the agency. These requirements may pertain to data, paperwork, philosophies, processes, and procedures, among other things. Prepare for and actively participate in supervision meetings and all other required meetings or trainings.QUALIFICATIONS Requires a Bachelor's degree in social or behavior science or a related field;Requires 2 years of related experience; or Equivalent combination of education and experience. Preferred bilingual in Spanish and English required, including speaking, reading, writing. Experience with databases; proficient level experience with Microsoft Office including, D365, Word, Excel, and Outlook.ABOUT LIFEWORKSWith more than 50 years of experience working with youth experiencing homelessness, youth aging out of foster care, young adults, and young parents, LifeWorks is committed to solving youth homelessness through housing, mental health, education, and workforce services. Our vision is a Central Texas where every young person has a place to call home, a sense of belonging, and the support to pursue a life they love. We provide a full range of support services for vulnerable youth, ensuring that every young person has access to a safe home, the chance to heal, and opportunities to learn and work. Through innovative problem-solving, shared accountability, and evidence-based solutions, we are relentless in achieving real, sustainable, and measurable results for the clients we serve. A career at LifeWorks offers opportunities to grow professionally while making an immediate, lasting impact on the lives of youth and families in our community. Join us in building a future where every young person has the stability and support to thrive. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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RN Field Clinical Care Coordinator - East Austin, TX

78653 Manor, Texas UnitedHealth Group

Posted 8 days ago

Job Viewed

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Job Description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.**
This is a Field Based role with a Home-Based office. Most be open to traveling up to 50 miles from home office per the business need.
If you are located within the **East Austin TX** market, you will have the flexibility to telecommute* as you take on some tough challenges.
**Primary Responsibilities:**
+ Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, at least restrictive level of care
+ Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
+ Manage the care plan throughout the continuum of care as a single point of contact Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
+ Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team
**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**
+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account
+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
+ 401(k) Savings Plan, Employee Stock Purchase Plan
+ Education Reimbursement
+ Employee Discounts
+ Employee Assistance Program
+ Employee Referral Bonus Program
+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
+ More information can be downloaded at: be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Current and unrestricted Registered Nurse license in the state of Texas
+ 2+ years of experience working within the community health setting or in a healthcare role
+ Intermediate level of computer proficiency (including Microsoft Outlook, Teams) and ability to use multiple web applications
+ Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
+ Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
+ Ability to travel in this 'assigned region' to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices
+ Access to reliable transportation & valid US driver's license
**Preferred Qualifications:**
+ 1+ years of experience with long-term care services and support, Medicaid or Medicare
+ Ability to create, edit, save and send documents, spreadsheets and emails
+ Knowledge of the principles of most integrated settings, including federal and State requirements like the federal home and community-based settings regulations
+ Reside within commutable distance of assigned duties
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
The salary range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #RED
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RN Field Clinical Care Coordinator - East Austin, TX

78703 Austin, Texas UnitedHealth Group

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start **Caring. Connecting. Growing together.**
This is a Field Based role with a Home-Based office. Most be open to traveling up to 50 miles from home office per the business need.
If you are located within the **East Austin TX** market, you will have the flexibility to telecommute* as you take on some tough challenges.
**Primary Responsibilities:**
+ Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, at least restrictive level of care
+ Identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services
+ Manage the care plan throughout the continuum of care as a single point of contact Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members
+ Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team
**What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:**
+ Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
+ Medical Plan options along with participation in a Health Spending Account or a Health Saving account
+ Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
+ 401(k) Savings Plan, Employee Stock Purchase Plan
+ Education Reimbursement
+ Employee Discounts
+ Employee Assistance Program
+ Employee Referral Bonus Program
+ Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
+ More information can be downloaded at: be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Current and unrestricted Registered Nurse license in the state of Texas
+ 2+ years of experience working within the community health setting or in a healthcare role
+ Intermediate level of computer proficiency (including Microsoft Outlook, Teams) and ability to use multiple web applications
+ Reside in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
+ Access to a designated quiet workspace in your home (separated from non-workspace areas) with the ability to secure Protected Health Information (PHI)
+ Ability to travel in this 'assigned region' to visit Medicaid members in their homes and/or other settings, including community centers, hospitals, nursing facilities or providers' offices
+ Access to reliable transportation & valid US driver's license
**Preferred Qualifications:**
+ 1+ years of experience with long-term care services and support, Medicaid or Medicare
+ Ability to create, edit, save and send documents, spreadsheets and emails
+ Knowledge of the principles of most integrated settings, including federal and State requirements like the federal home and community-based settings regulations
+ Reside within commutable distance of assigned duties
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
The salary range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO #RED
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