137 Benefits Administration jobs in Garland

LOCATION:
Dallas, TX

JOB TYPE:
Full-Time

PAY TYPES:
Salary + Bonus

BENEFITS & PERKS:
MANAGEMENT: Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Company Cell Phone, Company Laptop, Advancement

APPLICATION DETAILS:
No Resume Required, On-site Interview

POSITION OVERVIEW:

MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.

Join our fast-growing team and take the next step in your HR career! Were looking for an experienced Human Resource Generalist to support and implement key people initiatives, foster positive employee relations and retention, ensure compliance with state and federal regulations, and provide comprehensive HR support across the organization.

The ideal candidate is a confident communicator, personable, creative, dependable, and driven. Previous experience in call center operations or client services is highly desirable.

This is a full-time, on-site position requiring attendance at one of our local office locations. We offer competitive compensation, performance-based bonuses, comprehensive medical, dental, and vision benefits, paid vacation and holidays, and exciting incentive contests.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.

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WHAT DOES SOMEONE IN THIS ROLE DO?

This role will partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across a broad spectrum of HR processes. To be successful in this role, you must understand business priorities and translate them into the most value-added work. We are looking for HR professionals with the ability to identify problems and to drive solutions.

Key Responsibilities:

• Provide general HR support in collaboration with operations teams
• Maintain accurate and timely entries in HRIS systems
• Ensure consistent and fair application of HR policies and procedures
• Conduct audits and compliance checks, including payroll and reporting verifications
• Maintain employee records in accordance with legal requirements
• Communicate and implement updates to HR policies and procedures
• Align HR strategies with business goals and recommend improvements
• Promote employee engagement through a proactive, hands-on approach (including remote interactions)
• Handle employee relations matters, including conflict resolution and problem-solving
• Adapt to a dynamic and evolving work environment influenced by economic and policy changes
• Drive innovation in HR practices and continuous process improvement
• Lead initiatives related to employee relations, retention, and recognition
• Manage a high-volume workload and multiple priorities effectively
• Demonstrate strong organizational and interpersonal skills

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

Must exhibit good business judgment and acumen by being both confident and flexible in their views. Candidates should possess fun and enthusiastic disposition and be capable of teaching and motivating a wide range of personalities and learning styles.

• 2+ years of experience as an HR Generalist
• Bachelors degree in Human Resources, Business, or a related field (or equivalent experience)
• Excellent interpersonal and communication skills
• Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Familiarity with training tools and techniques
• Strong conflict resolution skills
• Effective time management, planning, and multitasking abilities
• Strong written and verbal presentation skills
• Ability to thrive in a fast-paced, professional environment
• Skilled in planning, coordination, and adapting to various learning styles
• Comfortable giving and receiving constructive feedback
• Ability to prioritize tasks and meet deadlines efficiently

PREFERRED QUALIFICATIONS:

• Experience in military or government (local, state, or federal) environments
• Background in contact center operations
• Degree from an accredited two- or four-year college or university
• SHRM-SCP or equivalent HR certification

All MCI Locations

• Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

• Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
• Must be willing to submit to drug screening. Job offers are contingent on drug screening results.

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

• Paid Time Off: Earn PTO and paid holidays to take the time you need.
• Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
• Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
• Retirement Savings: Secure your future with retirement savings programs, where available.
• Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
• Life Insurance: Access life insurance options to safeguard your loved ones.
• Supplemental Insurance: Accident and critical illness insurance
• Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
• Paid Training: Learn new skills while earning a paycheck.
• Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
• Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If youre ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.

The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.

Spang & Company has an opening for a Human Resources Generalist at its McKinney, TX location . Responsibilities will include a range of Human Resources functions, including employee relations, benefits administration, safety, policy and procedure updates, compliance, employee training and recruiting. The position will require on-site work and travel to our facilities in Arizona & Pennsylvania.

Through the work of three unique product lines, we design, produce, and supply precision soft magnetic components and materials to the electronics industry and custom-engineered solutions to the power industry.

Spang & Company has a strong corporate culture that is a great fit for high performers who want to advance. We have highly capable employees who work well as a team and enjoy a high employee retention rate.

Primary responsibilities will include:

• Ensure planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees.
• Resolve HR issues with individual employees, either directly or through interaction with supervisory personnel.
• Assist in benefit plan administration, new hire paperwork, FMLA, COBRA, HRIS administration and communications.
• Assist in the development, interpretation, and creation of policies and employee handbooks.
• Maintain compensation plan by conducting periodic pay surveys; scheduling and conducting job evaluations; monitoring and scheduling individual pay actions; recommending, planning, and implementing compensation structure revisions.
• Ensure legal compliance by monitoring and implementing applicable human resource requirements, conducting investigations, and representing the organization at hearings.
• Support employee relations programs at all locations, including unionized workforces.
• Support organization staffing in recruiting, testing, and interviewing process; counseling managers on candidate selection; conducting and analyzing exit interviews.

A bachelors degree in Business, Human Resources, or Industrial Relations is required. 8+ years experience in human resources functions in a manufacturing environment is required, preferably in a union and non-union environment.

Spang provides a full benefits package with one of the best 401(k) matching plans in the business, competitive salaries, and much more. To learn more about growing your career at Spang & Company, please visit our website at

Apply with your resume in the following application.

An Equal Opportunity Employer/M/F/Vet/Disability

Are you a strategic HR professional passionate about people, culture, and compliance? We’re looking for a Human Resources Manager to lead our HR operations and help shape a workplace where employees thrive. About the Role As our HR Manager, you’ll oversee all aspects of human resources, including talent acquisition, employee relations, benefits administration, compliance, and performance management. You’ll work closely with the executive team to align HR strategies with business goals and foster a positive, productive work environment. Key Responsibilities ·• Lead recruitment, onboarding, and retention strategies ·• Manage payroll, benefits, and HRIS systems ·• Ensure compliance with federal, state, and local employment laws ·• Support employee relations, performance reviews, and training programs ·• Maintain company policies, handbook, and organizational charts ·• Oversee safety initiatives, workers’ comp, and OSHA reporting ·• Collaborate with leadership on compensation and benefits planning What We’re Looking For ·• Bachelor’s degree in HR, Business Administration, or related field ·• 5+ years of progressive HR experience (HR Assistant, Generalist, etc.) ·• SHRM or HRCI certification preferred ·• Bilingual (English/Spanish) ·• Strong communication, organizational, and problem-solving skills ·• Proficiency in Microsoft Office, HRIS, and ERP systems Why Join Us? ·• Be part of a collaborative and mission-driven team ·• Make a real impact on company culture and employee experience ·• Competitive salary and comprehensive benefits package ·• Opportunities for professional growth and development #J-18808-Ljbffr

• Partner with senior HR leaders to execute strategies aligned with business goals and workforce planning needs.
• Recommend tactical improvements to HR practices and contribute to planning efforts.

• Lead the day-to-day delivery of core HR functions, including recruitment, onboarding, employee relations, and benefits administration.
• Help optimize workflows to enhance employee experience and HR service delivery.

• Supervise and mentor junior HR team members such as HR generalists or coordinators.
• Ensure consistent, high-quality support across the employee lifecycle.

• Assist in implementing employee engagement initiatives and supporting performance management practices.
• Help address employee concerns and escalate sensitive issues appropriately.

• Maintain compliance with employment laws and regulations.
• Support workplace safety and employee wellbeing programs in coordination with relevant departments.

• Gather and analyze HR data and metrics to inform decision-making and report on workforce trends.
• Maintain accurate HR documentation and records.

• Support HR-driven projects such as training initiatives, internal communications, and system implementations (e.g., Learning Management Systems).
• Coordinate with other business units to ensure timely execution and alignment.

• Bachelor's degree in human resources, business administration, or related field (or equivalent experience).

• 3-5 years of progressive HR experience, including at least one year of supervisory or team lead responsibilities.

• Solid understanding of HR practices, employment law, and workplace compliance.
• Ability to resolve employee issues, coach managers, and support organizational culture.
• Proficiency with HR systems and tools; familiarity with HRIS and LMS platforms is a plus.

• Experience in manufacturing or similar environments is preferred.
• HR certifications (e.g., SHRM-CP, PHR) are advantageous.
• Exposure to private equity-backed or matrixed organizations is a plus.

• Collaboration: Works well across departments to meet goals.
• Problem-Solving: Navigates challenges with sound judgment and professionalism.
• Efficiency: Strong organization skills with an ability to manage multiple tasks.
• Service Orientation: Approachable, responsive, and supportive in serving internal clients.
• Execution: Delivers on objectives with quality and timeliness.