Client Service Manager
Posted 2 days ago
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Company DescriptionMGA Homecare has been providing Private Duty Nursing, Skilled Nursing Visits, Occupational Therapy, Physical Therapy, and Speech Therapy services within the home and community-based setting for over a decade. In 2022 MGA has opened its doors to MGA Behavior Therapy which offers Applied Behavior Analysis (ABA) and early behavior intervention for pediatric patients with autism spectrum disorder (ASD) and other developmental disabilities. We aim to help our patients and their families by delivering high-quality clinical care in the comfort of their homes. Our goal is to make the lives of our patients and their families easier by demonstrating compassion and integrity at the heart of everything we do. By bringing individualized attention and support throughout every home. MGA Homecare is proudly serving the states of Arizona, Colorado, North Carolina, Tennessee, Texas, and Washington, and are here to be a resource for patients and their families.Job DescriptionThe Client Services Manager will be responsible for maintaining existing business with current clients and families, grow business relationships with current clients and assist in bringing new clients on board. The Client Services Manager will help our patients and families to better understand the full potential of our products and act as liaison between the client and customer service. In addition, they will also be responsible for collaborating with different work groups and departments to improve client support programs and enhance client satisfaction. Duties and Responsibilities Provide regular updates to clients on the progress of customer service projects that directly affect each client Develop open and effective channels of communication with each client that can be employed by other departments as well Become the reliable point of contact for each customer that is required to establish a strong business relationship Maintain close relationships with families of the patients by providing constant communication over the phone, as well as face-to-face contact. Accompany the Clinical Case Manager during re-certifications visits and hospital discharges, delivering necessary supplies to nurses, and occasionally providing small meals or coffee to the patient's family to build rapport. Assists management by maintaining an extensive knowledge of the operations of the nurses in the field. Communicates all information regarding expectations and scheduling to various families. Continuing to recruit new nurses who can provide skilled care and attention to an existing case. Performs other duties as assigned to effectuate business goals Supports and executes the mission, ethics, and goals of the company effectively. Represents themselves in a positive and professional manner in the company and community. Adheres to dress code with a clean and neat professional appearance. Reports on time and as scheduled in order to complete work within designated time. Adhere to all company policies and procedures outlined in Employee Handbook, Employee Agreement, or communicated from executive team. QualificationsAssociate's Degree in Business or a related field requiredBachelor's Degree in Business or a related field preferred3+ years' experience in customer service role 1+ years' experience in management position preferred Proven ability to utilize the Salesforce contact platform required Must demonstrate ability to meet deadlines Strong communication skills required Additional InformationBenefits include:Base annual salary of $56,500Auto and phone allowancesHealth, Dental & Vision CoverageHealth Savings Accounts (HSA-available if enrolled in a high deductible plan)Flexible Spending Accounts (FSA & LPFSA)Dependent Care Reimbursement Accounts (DCRA)Employee Assistance Program (EAP-available if enrolled in Health plan)401(k) retirement planPaid Time Off (PTO)7 Company Paid Holidays100% Basic Life Insurance (if enrolled in Health plan)Voluntary Life InsuranceShort & Long-Term DisabilityCritical Illness/Accident InsuranceHospital Indemnity InsuranceIdentity Protection PlanLegal Care PlanPet Discount ProgramAll your information will be kept confidential according to EEO guidelines.#IND-123
Client Service Representative
Posted today
Job Viewed
Job Description
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Client Service Representative
Posted today
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Job Description
We are seeking an experienced Client Service Representative to join our team at VCA Alameda East Veterinary Hospital.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on emergency and specialty pet care.
- Managing medical records, charts, reports and correspondence.
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
This position pays $18.81 - $20 dependent on experience, certification, etc.
To be considered for this position, please apply by 09/1/2025.
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
Client Service Representative
Posted today
Job Viewed
Job Description
VCA Firehouse is seeking an experienced Client Service Representative to join our fabulous team! We are conveniently located in the Capitol Hill neighborhood of Denver, just off of 6th avenue.
At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
•Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
•Scheduling and confirming appointments.
•Placing outbound calls for follow-ups and reaching out to prospective clients.
•Presenting and explaining fees, including processing payments.
•Recommending, selecting, and obtaining products and services, including prescriptions.
•Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
•Managing medical records, charts, reports and correspondence.
•Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
Benefits
We offer competitive compensation and great benefits, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts, and more!
Hourly Pay range: $19 -$20
This ad will remain open until 3/14/25
If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
Client Service Associate
Posted today
Job Viewed
Job Description
Stifel strives for a culture that puts its clients and associates first: a culture where everyone belongs, everyone is welcome, and everyone contributes to the success of our clients, their careers, and the firm as a whole.
Let's talk about how you can find your place here at Stifel, where success meets success .
What You'll Be Doing
Under immediate supervision, Client Services Associate assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for FA(s) communications and advertisements, provides overall customer service support to clients, may enter trades as directed by the FA(s).
What We're Looking For
- Perform clerical functions related to opening client accounts and ongoing account coding based on account features chosen by the client.
- Work with the FA(s) and the client in obtaining the required documents based upon the type of account(s) established.
- Organize and assist in the maintenance of complete client account and trade- related records for the FA(s) and certain required files for the branch office.
- Perform operational or administrative functions for client related requests (i.e., check requests, wiring funds, address change, dividend information, etc.).
- Upon request, provide quotes and other account-related information to assist clients; non-registered Client Service Associates may not volunteer quote or other stock information to clients.
- Provide reports and other information to FA(s), as requested.
- Identify situations that need to be brought to the attention of the FA(s) or escalated to the Branch Manager; including suspicious client and/or employee activity or behavior.
- Perform various administrative duties (i.e., typing, filing, answer phones, mailing documents/letters, etc.) and other duties and projects as assigned by the FA and/or Branch Manager.
- Knowledge of administrative and clerical procedures and systems such as word processing, spread-sheet applications, managing files and records, and other office procedures and terminology.
- General understanding of the investment brokerage industry and securities regulations with basic knowledge of investment products.
- Able to organize, prioritize and manage multiple tasks, responsibilities and deadlines; is able to follow through and accomplish goals, manage expectations appropriately and use firm's resources efficiently.
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to practical problem solving.
- Knowledge of principles and processes for providing exemplary customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- The ability to communicate information and ideas in spoken or written form so that others will understand with excellent grammar and phone/office etiquette.
- Minimum Required: High School Diploma or equivalent
- Minimum Required: 2 years clerical/related industry
- Minimum Required: SIE, Series 7, 63 or 66 within 12 months from start date.
- Proficient in Microsoft Excel, Word, PowerPoint, Outlook. #LI-AS1
Compensation Range
Salary: USD $48,000.00/Yr. - USD $55,000.00/Yr.
Actual salaries may vary, and may be based on several factors, including but not limited to each candidate's qualifications, skills, and overall competencies for the position. The base salary is one component of Stifel's overall compensation package for each individual employee. Other benefits and offerings include, but not limited to, discretionary bonuses, health / dental / vision / prescription insurance offerings, Stifel Total Health Connect, flexible spending accounts, tuition & certification assistance programs, paid time off, and much, much more! To view a more comprehensive list of Stifel's current offerings, please visit Applications are accepted until the position is filled.
About Stifel
Stifel is more than 130 years old and still thinking like a start-up. We are a global wealth management and investment banking firm serious about innovation and fresh ideas. Built on a simple premise of safeguarding our clients' money as if it were our own, coined by our namesake, Herman Stifel, our success is intimately tied to our commitment to helping families, companies, and municipalities find their own success.
While our headquarters is in St. Louis, we have offices in New York, San Francisco, Baltimore, London, Frankfurt, Toronto, and more than 400 other locations. Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more. Let's talk about how you can find your place here at Stifel, where success meets success.
At Stifel we offer an entrepreneurial environment, comprehensive benefits package to include health, dental and vision care, 401k, wellness initiatives, life insurance, and paid time off.
Stifel is an Equal Opportunity Employer.
Client Service Representative
Posted today
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Job Description
Who We Are:GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams-and unparalleled service for today's pet parents.The Opportunity:As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and supportive experience for pet owners and their companions. From managing phone calls and appointments to facilitating check-ins and check-outs, you'll ensure every interaction reflects our values of warmth, professionalism, and empathy.This is more than a front-desk role-it's a critical position that shapes the client experience and supports the success of the hospital as a whole.What You'll Do:Deliver elevated customer service with warmth, empathy, and professionalismGreet clients and manage the check-in/check-out process with efficiency and careAnswer and triage phone calls using a multi-line systemSchedule appointments, procedures, and follow-ups in coordination with the clinical teamProcess payments and ensure accurate invoicingMonitor the flow of patients and clients throughout the dayMaintain a clean and organized reception and lobby areaCommunicate effectively with doctors, technicians, and managers to ensure smooth operationsAssist emotionally stressed clients with compassion and claritySupport occasional light administrative and cleaning duties as neededOur Client Service Representatives Have:Availability to work evenings and weekendsPrevious veterinary or medical front-desk experience (preferred, not required)Strong communication and interpersonal skillsComfort working in a fast-paced environment with multiple prioritiesFamiliarity with Windows-based systems and practice management software (or a willingness to learn)A positive, team-first attitude and a passion for creating a welcoming environmentWhat We Offer:Comprehensive Benefits Package: Medical, dental, and vision insurance to keep you and your family well-plus flexible spending options and disability coverage401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goalsGenerous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balanceEmployee Discounts: Significant savings on veterinary care and products for your own pets at any GoodVets locationA Culture that Values You: Join a team that leads with empathy, prioritizes collaboration, and celebrates each other's wins-big and smallReady to take the next step in your career?At GoodVets, you're not just a technician-you're a vital part of redefining the veterinary experience.Apply today and let's build something exceptional-together.Compensation Range$19.50-$24 USD
Client Service Associate
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Join to apply for the Client Service Associate role at Linked Light Pulse
5 days ago Be among the first 25 applicants
Join to apply for the Client Service Associate role at Linked Light Pulse
Description
Department: Linked Light Pulse
Location: Denver, CO
Compensation: $59,000 - $5,000 / year
Job Description
We are seeking a detail-oriented and proactive Client Service Associate to join our growing team in Denver, CO. The ideal candidate will serve as the primary point of contact for clients, ensuring their needs are met with professionalism, accuracy, and efficiency. This role requires strong communication skills, a service-driven mindset, and the ability to manage multiple client interactions daily.
Key Responsibilities
Responsibilities
- Serve as the first line of support for client inquiries, requests, and concerns
- Build and maintain strong relationships with clients through consistent communication
- Coordinate with internal departments to fulfill client needs and resolve issues
- Manage and update client information in CRM systems
- Track and report client interactions to improve service delivery
- Prepare service summaries and assist with documentation for client accounts
- Ensure compliance with internal procedures and service-level agreements
Qualifications
- Bachelors degree in Business, Communications, or a related field preferred
- 12 years of experience in client service, account coordination, or administrative support
- Excellent verbal and written communication skills
- Strong organizational and time management abilities
- Proficiency in Microsoft Office and CRM platforms
- A professional, client-focused demeanor and ability to work under pressure
Benefits
- Competitive annual salary ( 59,000 65,000)
- Opportunities for professional development and career growth
- Supportive and collaborative team environment
- Paid time off and holidays
- Health, dental, and vision insurance options
- On-site training and continuing education programs
- Seniority level Entry level
- Employment type Full-time
- Job function Other
- Industries Business Consulting and Services
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Client Service Associate
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Join to apply for the Client Service Associate role at BOK Financial
1 week ago Be among the first 25 applicants
Join to apply for the Client Service Associate role at BOK Financial
Get AI-powered advice on this job and more exclusive features.
Req ID: 76538
Location: Denver -DEN
Areas of Interest: Private Banking; Administrative; Loan Operations; Trust; Wealth Management; Wealth Management Operations
Pay Transparency Salary Range: $65,000 - $0,000
Application Deadline: 05/29/2025
BOK Financial Corporation Group includes BOKF, NA; BOK Financial Securities, Inc. and BOK Financial Private Wealth, Inc. BOKF, NA operates TransFund and Cavanal Hill Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of Oklahoma; Bank of Texas and BOK Financial.
Bonus Type
BOKF Performance Plan (D02)
Summary
A career with BOK Financial will provide you opportunities and benefits that can only come from working for a trusted industry leader. Work with amazing, energetic team members and a company dedicated to your success, growth, and advancement.
Job Description
The Client Service Associate serves as the first point of contact to meet client needs and is responsible for working with Private Wealth Officers and high net worth clients across several delivery platforms, including banking, trust, brokerage, financial planning, and investment management. The CSA is responsible for developing relationships with clients and assisting clients with inquiries and problem resolution by performing research on various systems. The CSA is responsible for ensuring best in class client experience by supporting Wealth Advisors, Bankers, Trust Officers, and managers efficacy through various technical duties.
Team Culture
We are here to serve others and help our clients be successful. We have a strong work ethic and strive to always do the right thing. We are team-oriented and ensure an inclusive work environment. We believe in personal and shared accountability. We treat each other with dignity and respect, value opinions and differences, and talk openly. We give praise, recognize quality work, and pursue excellence.
How You'll Spend Your Time
- You will serve as the first point of contact for clients with high net worth portfolios
- You will directly communicate with the clients you support for any service needs on their portfolio
- You will develop relationships with your clients and bankers you support
- You will work directly with Bankers, Trust Officers, and Financial advisors and recommend potential needs that you uncover for your clients during service interactions
- You will perform research and communicate resolutions to your clients
This level of knowledge is normally acquired through completion of a Bachelor's degree with 3-4 years' experience; or 8-9 years equivalent work-related experience.
Working Conditions & Physical Requirements
Office - 20 lbs
BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building the long term careers of employees. With passion, skill and partnership you can make an impact on the success of the bank, customers and your own career!
Apply today and take the first step towards your next career opportunity!
The companies in BOK Financial Corporation Group are equal opportunity employers. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.
Please contact with any questions. Seniority level
- Seniority level Not Applicable
- Employment type Full-time
- Job function Other
- Industries Banking, Financial Services, and IT Services and IT Consulting
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#J-18808-LjbffrCLIENT SERVICE REPRESENTATIVE
Posted 1 day ago
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This is an entry level position (with room to grow) and the hourly wage is based on verifiable related experience.
$17.50 - $19.00 starting hourly wage. Swing shift offers a 10% shift differential.
Seven Hills Veterinary Hospital is looking to add a full-time customer service star to join our team. We are a privately owned, 24-hour general, emergency and specialty practice that cares for companion animals & small mammals. The Client Service Representatives' (CSRs) primary responsibility is to assist our clients. The CSRs are constantly exposed to a variety of unique situations, which means there's never a dull moment! The ability to remain calm under pressure is key in this position, especially when assisting an emotional client. One of the unique benefits of this position is the relationships that develop between our team members and our clients and their furry family. CSRs are also trained to assist the doctors and technicians with patient handling and minor medical procedures. We have daytime and swing shifts available, 4 10-hour shifts. Shift differential is offered for the swing shift.
If you've crafted your organizational skills and love to talk to people, this position is a perfect fit. CSRs are responsible for greeting clients and differentiating routine cases from emergent cases (first line triage). It's critical that our team members understand and respect the human-animal bond. CSRs will schedule appointments, manage the client/patient database, generate invoices and explain services and treatment plans to clients, process payments and manage storage of patient medical records. CSRs thrive in a fast-paced environment and at the end of the day they feel like they've truly made a difference.
We have monthly team department meetings (with food) and monthly wellness activities. Our team has created a culture of camaraderie and mutual respect, and there is a dose of fun thrown in too. Who doesn't love happy puppies & kittens! Please check out our Facebook page and our website . If you have a sense of humor and a genuine desire to help people and their furry family, please submit your application/resume or contact us for more information.
Requirements
Job Qualifications:
Physical Requirements:
- Capable of the following physical movements: standing, sitting, walking, stooping or kneeling, reaching with arms, talking and hearing
- Ability to lift or carry at least 40 pounds without assistance
- Vision close and normal, color vision and depth perception
- High school diploma or equivalent
- One year or more related experience in face-to-face customer service situations
- Previous currency handling/cashiering experience
Benefits:
- Group medical, dental, vision and supplemental plans
- Uniforms provided
- PTO and Sick Pay
- Veterinary services discount and discounted pet food purchasing program
- 401k retirement savings plan with employer matching
- 15k term life insurance policy provided at no charge
- Career Development (training) program
Client Service Representative
Posted 2 days ago
Job Viewed
Job Description
GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams-and unparalleled service for today's pet parents.
The Opportunity:
As a Client Service Representative (CSR), you are the first and last impression for every client who walks through our doors. You'll set the tone for the entire visit by creating a welcoming and supportive experience for pet owners and their companions. From managing phone calls and appointments to facilitating check-ins and check-outs, you'll ensure every interaction reflects our values of warmth, professionalism, and empathy.
This is more than a front-desk role-it's a critical position that shapes the client experience and supports the success of the hospital as a whole.
What You'll Do:
- Deliver elevated customer service with warmth, empathy, and professionalism
- Greet clients and manage the check-in/check-out process with efficiency and care
- Answer and triage phone calls using a multi-line system
- Schedule appointments, procedures, and follow-ups in coordination with the clinical team
- Process payments and ensure accurate invoicing
- Monitor the flow of patients and clients throughout the day
- Maintain a clean and organized reception and lobby area
- Communicate effectively with doctors, technicians, and managers to ensure smooth operations
- Assist emotionally stressed clients with compassion and clarity
- Support occasional light administrative and cleaning duties as needed
- Availability to work evenings and weekends
- Previous veterinary or medical front-desk experience (preferred, not required)
- Strong communication and interpersonal skills
- Comfort working in a fast-paced environment with multiple priorities
- Familiarity with Windows-based systems and practice management software (or a willingness to learn)
- A positive, team-first attitude and a passion for creating a welcoming environment
- Comprehensive Benefits Package: Medical, dental, and vision insurance to keep you and your family well-plus flexible spending options and disability coverage
- 401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals
- Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance
- Employee Discounts: Significant savings on veterinary care and products for your own pets at any GoodVets location
- A Culture that Values You: Join a team that leads with empathy, prioritizes collaboration, and celebrates each other's wins-big and small
Ready to take the next step in your career?
At GoodVets, you're not just a CSR-you're a vital part of redefining the veterinary experience.
Apply today and let's build something exceptional-together.
Compensation Range
$19.50-$24 USD