Vice President of Business Development

40392 Winchester, Kentucky Pearl Interactive Network

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Job Description

**Pearl Interactive Network is seeking to hire a Remote** **Vice President of Business Development.**
The **Vice President of Business Development (VP BD)** owns Pearl's go-to-market strategy and revenue growth. The role combines strategic market planning with hands-on capture and proposal leadership to expand Pearl's footprint in federal, state, and commercial beneficiary-support programs. The VP BD will identify new contract vehicles, cultivate C-suite and program-level relationships, shape requirements ahead of solicitation, and close high-value, multi-year opportunities that align with Pearl's social-impact mission and contact-center capabilities. Pearl's focus areas include contact center services, behavioral and mental health, and helpdesk/digital transformation.
**Pearl offers a Competitive Compensation and Benefits package to include:**
+ Medical, Dental, Vision, and Life Insurance
+ Paid time off, Paid holidays
+ 401K eligibility
+ Additional ancillary benefits to support your lifestyle professionally, physically, and financially through our professional development and coaching program.
**Operating Hours:** 8 am - 5 pm EST, Monday-Friday
**Technical Equipment and Remote Office Requirements:**
1. Broadband internet connection with a minimum download speed of 25 Mbps and upload speed of 5 Mbps. No Satellite Connections. **Test your network at speed.cloudflare.com to verify before you apply.**
2. Ethernet cable access. Wi-Fi-only connectivity is prohibited.
3. Private and secure workspace within your home. Away from noise and distractions.
4. Computer equipment, monitor(s), and headset provided.
**Essential Duties and Responsibilities** **:**
+ Develop and refine a 3-year growth roadmap covering target federal agencies (CMS, VA, HHS, SSA, DOD), state agencies (including Medicaid/Exchange programs) and strategic commercial verticals.
+ Build, qualify, and maintain a $300M+ qualified pipeline that supports 20%+ annual revenue growth.
+ Conduct market intelligence and competitive analysis to position Pearl for prime and subcontract wins. Increase prime contract percentage YoY relative to the overall contract portfolio.
+ Lead captures from "identify" through "proposal submit," including teaming, solution design, pricing strategy, and color-team reviews.
+ Establish executive-level relationships with government program directors, systems integrators, and large primes.
+ Represent Pearl at industry events (ACT-IAC, AGA, CX Summit, HIMSS, etc.) and in BD partner forums.
+ Oversee proposal center operations-staffing, tools, and quality control-to consistently deliver compelling, compliant, and on-time proposals.
+ Direct integrated campaigns (thought leadership, case studies, digital demand gen) that highlight Pearl's consultative, compassionate contact-center model.
+ Monitor market trends, competitor activity, and regulatory changes to identify opportunities and mitigate risks.
+ Drive continuous improvement initiatives to optimize business development processes and enhance efficiency and effectiveness.
+ Provide regular updates and reporting on sales activities, pipeline development, and performance metrics to senior leadership.
**Ancillary Duties:**
+ Provide input for press releases, website updates, capability statements, and LinkedIn profiles.
+ Ensure accurate representation of Pearl's interests in bids on Deltek GovWin.
+ Stay updated on industry trends via platforms like G2Xchange.
+ Maintain Salesforce records for sales opportunities.
+ Evaluate opportunities from Deltek GovWin and GSA, leading "Go-No-Go" assessments.
+ Develop bid strategies, including win themes and value propositions.
+ Lead negotiations for teaming agreements.
+ Overview proposal strategies, win themes, value propositions and selected past performance.
+ Engage with COIs and provide strategic recommendations.
+ Assist with the CPARs process for performance evaluations.
**Education and/or Work Experience Requirements** **:**
+ Bachelor's degree in Business Administration, Marketing, or related field; MBA preferred.
+ 12 + years in business development or capture leadership within contact-center/BPO, healthcare services, or citizen-services domains; at least 5 years closing opportunities >$25 M TCV.
+ Deep familiarity with federal acquisition lifecycles (FAR, IDIQ, BPA, GSA, CMS SPARC), state procurement, and commercial CX outsourcing trends.
+ Demonstrated access to decision-makers in CMS, VA, DoD health agencies, or large commercial payers.
+ Understanding of omnichannel contact-center technology (CCaaS, AI/IVR, WFM/WFO) and the ability to translate operational capabilities into differentiating win themes.
+ Experience with commercial and government systems that support the Federal capture process, e.g., Deltek GovWin, FedBizOpps (FBO), Federal Procurement Data System (FPDS), and the System for Award Management (SAM).
+ Strong leadership skills with experience managing and motivating high-performing sales teams.
+ Tech-savvy with proficiency in CRM systems, sales automation tools, and Microsoft Office suite.
+ Ability to travel as needed to meet with clients and attend industry events.
**Physical Requirements:**
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk or hear. The employee is regularly required to sit for prolonged periods of time. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by the job include close vision, distance vision, depth perception, and the ability to adjust focus.
_The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Pearl management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary._
**Background Investigation, Drug Screen and Skills Assessment Required**
**_Pearl Interactive Network, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability._**
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