2,816 Business Operations Specialists jobs in the United States

**Overview**
Bowhead seeks a Business Operations Specialist to work on an upcoming awarded contract in Patuxent River, MD. The Business Operations Specialist will serve as thesenior technical advisor for strategies dealing with the long range needs of the Navy.
**Responsibilities**
Job duties will include, but are not limited to:
+ Developing and applying advanced methods, theories, and research techniques in the investigation and solution of complex business problems or issues.
+ Additionally, will develop business case analysis, prepare white papers, justifications, alternatives and recommendations, and participate and support efforts associated with developing a Strategic Plan,Operating Plan and other corporate initiatives.
+ Analyzes complex requirements, status, budget andschedules.
+ Performs management, technical, or business case analyses.
+ Collects, completes, organizes and interprets data relating to NAVAIR command programs.
+ Tracks program/project status and schedules.
+ Applies government-instituted processes for documentation, change control management and data management
+ Other dusties as assigned.
**Qualifications**
+ BS or BA degree in Business Administration, Management or other related technical siscipline. An AS or AA degree and an additional four (4) years of experience may be substituted for a BA/BS or an additional eight (8) years of experience may be substituted for a BA / BS.
+ At least eight (8) years of hands-on experience in one of the following areas: business financial analysis, continual process improvement, communication techniques or managing data for large organizations.
+ Prior experience working with industry/government executive level personnel.
+ Demonstrated knowledge of management and operations of Department of Navy Systems Commands.
+ Experience using and designing Microsoft 365 applications including Office, Power BI, SharePoint,PowerPoint, Power Automate and lists.
+ Must be proficient with Microsoft Sharepoint and the standard Microsoft Office Suite (e.g., Outlook, Word, Excel, and PowerPoint).
Physical Demands:
+ Must be able to lift up to 25 pounds
+ Must be able to stand and walk for prolonged amounts of time
+ Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
#LI-GC1
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
All candidates must apply online at and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance ( contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
**Join our Talent Community!**
Join our Talent Community ( to receive updates on new opportunities and future events.
**ID** _ _
**Category** _Admin/Office Support_
**Location : Location** _US-MD-Patuxent River_
**Clearance Level Must Be Able to Obtain** _Secret_
**Minimum Clearance Required** _N/A_
**Travel Requirement** _Less than 10%_

**Description**
**Overview of the Position Responsibilities** : The Business Operations Specialist involves the oversight and management of our commercial sales accounts including, scheduling, order entry, installations, and completion of such projects. If this sounds exciting, please read on.
Be part of our innovation- building and delivering a fiber-rich internet connection to people's doorsteps.
**What You Will Do:**
+ Contact commercial customers to arrange date and times for installation of their services.
+ Verify Services ordered and equipment needed as well as informing the customer of what is needed before install on their side.
+ Work with Installation and Networking to coordinate equipment and Technicians for the estimated customer requested install date.
+ Organize project details and provide updates to all stakeholders.
+ Complete phone ports and the editing of phone accounts.
+ Set up customer accounts, create the service products and assign numbers.
+ Determine installation date and verify with the customer.
+ Follow up with customer after installation to ensure everything is working correctly.
+ Assist colleagues with order questions.
+ Follow up with colleagues on missing or needed info from orders or FOC rejections.
+ Maintain working knowledge of department and stay current with latest policies.
+ Maintain accurate record keeping for department as needed.
+ Develop, maintain, and accurately track the status of projects.
+ All other related duties as assigned.
**What You Will Need:**
+ High School diploma or GED required.
+ 1-3 years of administrative or clerical experience.
+ Advanced customer service and time management skills.
+ Excellent verbal, written, and presentation skills.
+ Great organizational and interpersonal skills.
+ Ability to maintain professionalism in challenging and/or changing situations.
+ Must be able to pass a background and drug test prior to employment.
+ MS Office Suite: Outlook, Powerpoint, Word, Excel, OneNote.
+ Prolonged periods of sitting at a desk and working on a computer.
+ Regularly required to talk and hear.
+ Required to use hands, handle objects and paperwork.
+ Required to use close vision and be able to focus.
+ Required to refrain from personal use of technology during working hours.
+ Must be able to operate office equipment including but not limited to telephone, headset, computer, and printer.
+ Required to lift up to 5lbs at a given time.
+ Must have reliable transportation.
**Why Work at Bluepeak?**
+ Competitive Compensation + Annual Bonus Eligibility
+ Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k)
+ Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days
+ Professional Development With an Emphasis on Internal Promotion
+ Employee Discounts on Bluepeak Services, Including Internet
+ Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers!
**About Us**
We believe that the size of the city shouldn't determine the quality of the technology. That's why we are building for you: Faster, more reliable, and without the things that get in the way of great service-like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we're not only providing the best fiber connections in your community, but we're also meeting the growing needs for how you live.
Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.

**Job Description**
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
**Boeing Commercial Airplanes (BCA)** is currently seeking an **Business Operations Specialist (Level 3)** to join the **BCA Quality Business Operations Team** located in **Everett, WA** on **first shift**
In this high visibility role, successful candidates will assist in driving business planning and decision making, operations, and business insights up and down the BCA value stream. This role offers the unique opportunity to work closely with senior executives and learn the BCA Quality business from the inside out.
**Position Responsibilities:**
+ Operating Rhythm: Assist in managing the operating rhythm to support business needs and priorities, which includes meeting cadence, look-ahead's, reporting cycles, event engagement and communication channels.
+ Data Analysis and Insights: Assist in providing timely data analysis and business insights to support the organization's decision-making processes. Understand basic requirements for reports and dashboards and collaborate with appropriate focals / teams
+ Business Performance: Track performance to plan, and provide regular updates on the status, trends, risks, and opportunities to the organization's leaders. Create or collaborate to develop tools to support.
+ Integration and collaboration: Ensure integration across programs/functions and the enterprise on management system and integration requirements and key initiatives. Facilitate data sharing, collaboration, and communication between different teams and departments to promote alignment and synergy. Flexible and nimble on short notice - based on current business environment.
+ Content and data standards: Utilize content, data, on-boarding and presentation standards to ensure consistency and accuracy of information across the organization.
+ Decision support: Support the organization's decision-making processes by providing the necessary data, analysis, critical thinking, and tools. Help leaders and team members access relevant information and evaluate options to make informed decisions.
+ System review and updates: Periodic reviews of the management system to ensure it effectively meets the needs of the business. Proactively anticipate evolving needs / changes in the business and identify areas for improvement, gather feedback from users, and implement updates and enhancements as needed. Ensure management system processes are documented & updates as needed.
**Basic Qualifications (Required Skills/Experience):**
+ 3+ years of experience developing and maintaining relationships and partnerships with customers, stakeholders, peers and partners
+ 3+ years of experience managing multiple projects simultaneously, prioritizing tasks, and meeting deadlines in a fast-paced environment
+ 3+ years of experience collecting, interpreting data, and managing high level projects for Executives or Senior Leadership
**Preferred Qualifications (Desired Skills/Experience):**
+ 5+ years of experience producing and presenting presentations at the Executive level
+ 5+ years of experience working with organizational leaders to develop & implement plans & objectives to meet requirements and create reports for management reviews & track performance to plan
Summary Pay Range: $96000 - $
**Drug Free Workplace:**
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
**Pay & Benefits:**
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range:
Applications for this position will be accepted until **Oct. 30, 2025**
**Export Control Requirements:** This is not an Export Control position.
**Relocation**
Relocation assistance is not a negotiable benefit for this position.
**Visa Sponsorship**
Employer will not sponsor applicants for employment visa status.
**Shift**
This position is for 1st shift
**Equal Opportunity Employer:**
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work
**ASRC Federal Technology Solutions (AFTS) is seeking qualified candidates for a Business Operations Specialist to support our Army National Guard work in Arlington VA.**
This is an on-site position supporting the Army National Guard at the Directorate level with administrative coordination services to include review and editing of correspondence, coordination with other offices/directorates and visiting personnel, coordination of calendars and scheduling of meetings; and review of weekly situation reports, tasks, and key working initiatives.
**REQUIREMENTS:**
Review and edit outgoing correspondence for compliance to format, grammar, content, and regulations (NGB, HQDA, ARNG).
Coordinate with adjacent offices, directorates, and visiting personnel to schedule meetings with key leaders.
Coordinate the pick-up, drop-off, and distribution of mail and sensitive materials for the directorate.
Coordinate and schedule conference room availability for meetings and events. reserve and prepare a site/location for conducting promotion ceremonies, award presentations, off-sites, and other official functions.
Process and monitor directorate suspense items and personnel actions, including Officer Evaluation Reports, Civilian Support and Evaluation Reports, TDY requests, training and school requests.
Review, distribute, update, and edit taskers.
Monitor leadership travel authorizations and vouchers, and coordinate with approving authorities for all directorate DTS Travel Requests.
Consolidate and review weekly situation reports, task trackers, and key working initiatives for distribution to division Action Officers.
Collect office supply requests from government employees and coordinate acquisition with organization property and supply officers.
Review and edit award/gifts requests and forward orders to the proper office.
Maintain and update office personnel rosters, telephone rosters, COOP roster, emergency phone rosters, and training rosters for all directorate personnel.
**QUALIFICATIONS:**
High School graduate
Zero to Two (2) or more years of relevant experience
Active Secret clearance or eligible
We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.
**_EEO Statement_**
_ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law._
**Job Details**
**Job Family** **Administration**
**Job Function** **Administration Support**
**Pay Type** **Salary**

**Overview**
Bowhead seeks a Business Operations Specialist to work on an upcoming awarded contract in Arlington, VA. The Business Operations Specialist will serve as thesenior technical advisor for strategies dealing with the long range needs of the Navy.
**Responsibilities**
Job duties will include, but are not limited to:
+ Developing and applying advanced methods, theories, and research techniques in the investigation and solution of complex business problems or issues.
+ Additionally, will develop business case analysis, prepare white papers, justifications, alternatives and recommendations, and participate and support efforts associated with developing a Strategic Plan,Operating Plan and other corporate initiatives.
+ Analyzes complex requirements, status, budget andschedules.
+ Performs management, technical, or business case analyses.
+ Collects, completes, organizes and interprets data relating to NAVAIR command programs.
+ Tracks program/project status and schedules.
+ Applies government-instituted processes for documentation, change control management and data management
+ Other dusties as assigned.
**Qualifications**
+ BS or BA degree in Business Administration, Management or other related technical siscipline. An AS or AA degree and an additional four (4) years of experience may be substituted for a BA/BS or an additional eight (8) years of experience may be substituted for a BA / BS.
+ At least eight (8) years of hands-on experience in one of the following areas: business financial analysis, continual process improvement, communication techniques or managing data for large organizations.
+ Prior experience working with industry/government executive level personnel.
+ Demonstrated knowledge of management and operations of Department of Navy Systems Commands.
+ Experience using and designing Microsoft 365 applications including Office, Power BI, SharePoint,PowerPoint, Power Automate and lists.
+ Must be proficient with Microsoft Sharepoint and the standard Microsoft Office Suite (e.g., Outlook, Word, Excel, and PowerPoint).
Physical Demands:
+ Must be able to lift up to 25 pounds
+ Must be able to stand and walk for prolonged amounts of time
+ Must be able to twist, bend and squat periodically
SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
#LI-GC1
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
All candidates must apply online at and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance ( contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
**Join our Talent Community!**
Join our Talent Community ( to receive updates on new opportunities and future events.
**ID** _ _
**Category** _Admin/Office Support_
**Location : Location** _US-VA-Arlington_
**Clearance Level Must Be Able to Obtain** _Secret_
**Minimum Clearance Required** _N/A_
**Travel Requirement** _Less than 10%_

**We Put the World on Vacation**
Travel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.
**Job Summary**
Accountable for performing all facets of the operations department to include tour reception, gifting and contracts in accordance with T+L Standard Operating Procedures. Promote a professional atmosphere for our guests, Sales & Marketing staff.
**Essential Job Responsibilities**
Responsibilities include, but are not limited to:
+ Greet and qualify touring guests. Collect and validate all guest information. Assign tours to Sales Agents and provide information to Sales & Marketing department as necessary. (15% time)
+ Provide exceptional customer service to all guests. Answer phones and guest questions in a professional manner. Assist property owners with contract questions or concerns. (10% time)
+ Distribute premiums to guests upon closure of presentation. Complete daily gift, tour and contract reconciliation in all systems. (20% time)
+ Data entry of all tour and gifting information into Central Reservations Systems / Epiphany system and running of reports. Prepare and balance cash, down payments, site stats for Contract Department (20% time)
+ File and secure all documents per procedures. Maintain Property Owner Information per PII and PCI standards (5% time)
+ Prepare Timeshare Sales Contracts for Sales Department and Property Owners. Assist Administrative Supervisor in support of Sales Staff. Preparation and maintenance of legal documents. (20% time)
+ Assist Supervisor to provide additional administrative support to internal departments to include Sales, Marketing, HR, and Resort teams (10% time)
+ Performs other duties as needed
**Travel Requirements**
+ No Travel required
**Minimum Requirements and Qualifications**
**Education**
+ High School Diploma
**Knowledge and Skills**
+ Computer Skills Required
+ Proficient in the use of the Central Reservation System (CRS) or EPNY(preferable)
**Technical Skills**
+ Proficient in Microsoft Word, Proficient in Microsoft Outlook, Proficient in Microsoft Excel
**Job Experience**
+ One year of general office experience
+ One year of customer service experience
_Experience equivalent to the education requirement may be accepted in lieu of the education requirement._
**Complexity**
**Level of decision making authority:**
Coordinator may be required to make limited operational decisions when resolving owner issues or objections.
**Level of autonomy:**
Coordinator's daily work will be verified daily, weekly and monthly to ensure accuracy and validation of all tour, gifting and contractual paperwork.
**Impact of incumbent's decisions on the organization:**
Coordinator's decisions may cause commission delays, site revenue recognition delays, and delays in contract securitization, cost per tour and marketing payroll inaccuracies.
**Supervisory Responsibility:**
None
**Scope/Financial Responsibility:**
Coordinator is accountable to meet WCF Scorecard metrics, Accounting Deliverables, maintain Cost of Sales, Product Yield Management, and ensure adherence to T+L Standard Operating Procedures to secure the company's assets.
**How You'll Be Rewarded:**
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
**_Note: Temporary and/or seasonal associates are ineligible for Paid Time Off._**
+ Medical
+ Dental
+ Vision
+ Flexible spending accounts
+ Life and accident coverage
+ Disability
+ Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
+ Wish day paid time to volunteer at an approved organization of your choice
+ 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
+ Legal and identify theft plan
+ Voluntary income protection benefits
+ Wellness program (subject to provider availability)
+ Employee Assistance Program
**Where Memories Start with You**
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to , including the title and location of the position for which you are applying.

**Overview**
**_Aerotek Corporate_** _has an opening for a_ **_Business_** **_Operations Associate_** _at the_ **_corporate office_** _in_ **_Hanover, MD._**
**Compensation**
Hourly - $21.63 (annualized at $5,000) non-negotiable
Bonus - up to 1,000 per quarter
**Department:** Operations Support Group
**Reports to:** Business Operations Supervisor
**Scope of Position:**
The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to
external customers as well as corporate and field office employees. The BOA is proficient in the management
and collection of customer accounts receivable as well as contractor payroll. Qualities include: Building
customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up and multi-tasking
skills, the ability to use independent judgment and function in an open environment, and the ability to adapt to
changes in the workplace.
**Essential Functions of the Business Operations Associate:**
- Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues
- Making routine welcome and maintenance calls to clients
- Manage total accounts receivable with an Aging in excess of 3.5 M
- Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc.
- Responsible for gathering the necessary data to assist Management with account specific decisions
- Auditing account specific reports to ensure accurate billing and client specific information
- Adjusting and auditing contractor payroll and billing using InfoPath
**specific job functions are dependent on team alignment within the department
**Qualifications:**
- 2-3 years of relevant experience or college degree
- Proficient in Microsoft Office (Excel and Word a must)
- Strong organizational and analytical abilities
- Strong communication skills and work ethic
- Goal driven with problem solving skills
- Ability to work independently and as a team player
Per Pay Transparency Acts: The range for this position is 45,000 - 56,000 + bonus potential of 4,000
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
+ Medical, dental & vision
+ 401(k)/Roth
+ Insurance (Basic/Supplemental Life & AD&D)
+ Short and long-term disability
+ Health & Dependent Care Spending Accounts (HSA & DCFSA)
+ Transportation benefits
+ Employee Assistance Program
+ Tuition Assistance
+ Time Off/Leave (PTO, Primary Caregiver/Parental Leave)
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Our People Are Everything. Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 14,000 clients each year. Aerotek is an operating company within Allegis Group, a global leader in talent solutions. To learn more, visit: Aerotek.com .
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call or email for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
**Job ID** _ _
**Category** _Administrative & Clerical_
**Min** _USD $ 5,000.00/Yr_
**Max** _USD 45,000.00/Yr_
**Location : Location** _US-MD-Hanover_

**Overview**
**Actalent has an immediate opening for a Business Operations Associate at our** **Global Headquarters in Hanover, MD.**
**Compensation**
Hourly: $21.63
Bonus potential: up to $000 per quarter
**Schedule**
Full Time | Permanent
Monday - Friday | 8:00 AM - 5:00 PM
Hybrid | 4 days in office - 1 day remote
**Job Summary**
The Services Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service to external customers as well as corporate and field office employees. The BOA is proficient in the management of customer accounts; this includes project reporting, funding reporting and collection of customer accounts receivable along with the maintenance of the projects & managing the inflow from HR through OASIS to Project Costing. Key qualities for this role include strong customer relationship‐building skills, conflict resolution, professionalism, attention to detail, organizational and multitasking abilities, independent judgment, adaptability, and excellent time management.
**Essential Functions**
+ Management of customer accounts, including but not limited to invoicing, collections, adjustments, customer service, contract deliverables and PO funding and working with clients to resolve outstanding issues
+ Manage total accounts receivable, including unbilled AR, with a combined revenue responsibly of $5 ‐$7 5M
+ Support liaison between field offices and other corporate departments (Delivery, Finance, and FSG)
+ Responsible for gathering the necessary data to assist management with account specific decisions
+ Review Agreement amendments/modifications and incorporate changes for correct customer support and billing, address any potential issues with Finance Leadership
+ Detailed knowledge of Statement of Work (SOW) contracts/purchase order terms and conditions
+ Onboarding of new clients and management of client specific billing arrangements (rates and procedures) and maintain compliance with these requirements through bill plan management
+ Utilize internal tools and customer tools to support client requirements
+ Establish and maintain client documentation files
+ Produce and review audit results to ensure data integrity and compliance creating accurate billing and reporting data
+ Confirm assigned projects/programs/contracts are closed out, accurate, and complete
**Qualifications**
+ Strong organizational and analytical abilities
+ Strong communication skills and work ethic
+ Goal driven with problem solving skills
+ Ability to work independently and as a team player
+ Proficient in Microsoft Office (Excel and Word is required)
**Per Pay Transparency Acts:** The range for this position is 45,000 - 56,000 + bonus potential of up to 4,000
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
+ Medical, dental & vision
+ 401(k)/Roth
+ Insurance (Basic/Supplemental Life & AD&D)
+ Short and long-term disability
+ Health & Dependent Care Spending Accounts (HSA & DCFSA)
+ Transportation benefits
+ Employee Assistance Program
+ Tuition Assistance
+ Time Off/Leave (PTO, Primary Caregiver/Parental Leave)
+ Profit Sharing
**_About Actalent_**
With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world.
Our Aston Carter brand provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.
**_Our Culture_**
Actalent is an equal opportunity employer. We are committed to creating and fostering an inclusive environment for all employees. We encourage all employees to bring their most authentic selves to work. To achieve these goals, we offer a range of community groups and service opportunities for all employees.
**_Allegis Group Foundation_**
The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.
We form strategic alliances with national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact in the marketplace, and the development offerings they have for our internal employees and consultants.
**Check out our Instagram and LinkedIn to see what it's like to be part of our team: instagram.com/weareactalent |** ( #LI-Onsite**
**Telecommute**
No
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At Actalent - we are the bridge connecting talented people to what is possible. The Actalent experience is one of high standards for professional and personal growth, integrity, and inclusivity. We encourage our teams to bring their best to work every day in terms of caring, competitive spirit, and character. Our people lead by example and work with purpose and pride. By committing to foster­ing an inclusive, safe environment, everyone can be their authentic selves. People to Possible.
Our objective is to drive exceptional growth and increased opportunity for our consultants, clients and our colleagues. How we ACT makes a difference and our culture embodies our core values.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, call or for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
**Job ID** _ _
**Category** _Accounting & Finance_
**Max** _USD $ 1.63/Hr._
**Location : Location** _US-MD-Hanover_
**Type** _Regular Full-Time_
**Telecommute** _No_