4,650 Business Operations Specialists jobs in the United States
Business Operations Analysis Manager
Posted today
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Job Description
Become a Business Operations Analysis Manager at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll guide the Project Performance and Resource Planning team-an essential group of analysts and advisors supporting our Transmission and Substation Engineering (T&SE) organization. Your team will drive strategic initiatives and provide critical operational support, including:
+ Engineering project tracking and schedule management
+ Development and maintenance of performance dashboards and key metrics
+ Process mapping and continuous improvement
+ O&M budget tracking and resource planning
+ Delivering high-impact reports and non-engineering support to enable core engineering success
As a Business Operations Analysis Manager, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
**Responsibilities**
+ Typically manages exempt personnel
+ Leads the implementation of business operating plans which align with department or Operating Unit's business strategy and short, medium-term objectives
+ Leads the delivery of support to a business function, coordinating the execution of key projects and initiatives by helping to facilitate project meetings, and develop, track and close out project accomplishments, and track/present status
+ Guides the prioritization of strategic planning scenarios which effectively address business challenges while successfully achieving operational performance metrics
+ Supports and implements business metrics, evaluate impact of new and existing initiatives, and initiate and implement changes to improve ongoing operations
+ Leads strategy and design to maximize employee performance and company ROI
+ Develops and continuously improve analytics and processes to increase productivity of operations
+ Administers projects including planning, strategizing, coordination, implementation and quality control
+ Identifies and communicates insights, model processes and functions, limitations, and risk assessments to leadership as necessary to justify recommendations aligned to the department or Operating Unit objectives
+ Delivers and implements company operational policies and procedures to ensure work goals are met and completed within a given timeframe
+ A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
**Minimum Qualifications**
+ Five or more years combined experience performing or supervising business operations analysis.
Preferred Qualifications
+ Bachelor's Degree in Business, Technical, or other related field
+ Experience with engineering project tracking and schedule management
+ Proficient in spreadsheet and presentation software tools to report out data trends, analysis, and metrics
+ Previous experience supporting engineering related work such as project support, data analysis, and general administrative support.
+ Experience implementing process improvements to enhance the quality and timeliness of engineering deliverables
+ Experience with scheduling tools (e.g. P6)
+ Intermediate experience in MS Excel
+ Proficient in MS Office programs such as Word and PowerPoint.
+ Strong communication skills both oral and written
+ Strong comprehension skills, both in reading and listening
Additional Information
+ This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days? Unless otherwise noted, employees are required to work and reside in the state of California? Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
+ Visit our Candidate Resource ( page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
+ Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. (External Posting only)
+ Relocation does not apply to this position.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at ( .
Business Operations Analysis Advisor
Posted today
Job Viewed
Job Description
Become a Business Operations Analysis Advisor at Southern California Edison (SCE) and build a better tomorrow. In this job, you'll you'll leverage data and insights to influence and support regulatory policy to reduce arrears and simplify the payment customer experience, ultimately contributing to a consistent and reliable revenue stream for both customers and SCE. As aBusiness Operations Analysis Advisor, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?
**Responsibilities**
+ Improves the delivery of analytical support to an Operating Unit and/or the enterprise, enhancing the collection, analysis and reporting of data, which enables successful completion of key business operations projects.
+ Provides advice to stakeholders, presenting analytical findings and making recommendations as to their impact on business operations.
+ Identifies and improves operational processes and procedures, from maintenance to development of reporting dashboards, to streamline business practice and improve efficiency.
+ Collects and analyzes data in order to present findings and make recommendations.
+ Develops models to help inform decision-making on emerging technology investments.
+ Improves the development of business plan scenarios to evaluate different priorities and potential options to achieving the operating unit and/or enterprise objectives.
+ Verifies that established processes are aligned with relevant rules, principles, laws, and industry standards with the goal to safeguard assets, minimize errors, and ensure operational activities are performed to mitigate risk.
+ A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.
**Minimum Qualifications**
+ Seven or more years of experience performing business operations analysis.
Preferred Qualifications
+ Bachelor's degree in business, data, economics, or related field of study
+ Experience with reading and interpreting California regulatory documents and filings
+ Experience preparing written responses to data requests
+ Experience working for a utility company or regulated industry
Additional Information
+ This position's work mode is hybrid. The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days? Unless otherwise noted, employees are required to work and reside in the state of California? Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.
+ Visit our Candidate Resource ( page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
+ Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
+ Relocation does not apply to this position.
About Southern California Edison
The people at SCE don't just keep the lights on. Our mission is so much bigger. We're fueling the kind of innovation that's changing an entire industry, and quite possibly the planet. Join us and create a future with cleaner energy, while providing our customers with the safety and reliability they demand. At SCE, you'll have a chance to grow personally and professionally, making a real impact in Southern California and around the world.
Southern California Edison is a proud Equal Opportunity Employer, including disability and protected veteran status.
We are committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodations at ( .
Business Operations
Posted 1 day ago
Job Viewed
Job Description
Business Operations at CloudTrucks is a high impact role where you will have the ability to help shape the direction of the company. This is a cross-functional, multi-disciplinary role. You'll lead or support various initiatives based on the needs of the business. Your role is to be an effective generalist and enable the company to scale more swiftly and efficiently. The prototypical background for bizops is consulting, finance, or another startup. Don't have this background but think you'll be a great candidate? Feel free to apply and tell us why!
Sample past bizops projects could include: unblocking operational issues to help accelerate growth, working cross-functionally to create process to enable smoother operations, researching new market opportunities, helping teams to get new initiatives from 0->1 etc.
Responsibilities
- You will work with teams to figure out how to get key projects from 0->1 or 1->scale
- You will drive strategic company alignment on cross-functional topics
- You will drive day to day operations and thrive off making the business run smoother
- You will lead creation, identification, and analysis of key metrics to drive business insights
- You will explore, research and analyze new growth opportunities
- You will work across multiple teams to improve project velocity
- You are willing to do whatever is required to drive better business results
- You are a driven, ambitious person with an innate sense of humility
- You have prior experience in finance/consulting/fast-paced startup
- You have prior project management experience (preferred)
- You have top-notch written and oral communication skills
- You have the ability to think strategically and analytically
- You thrive in a fast-paced environment
- You are very organized and capable of juggling many complex projects, all with strict deadlines, simultaneously
A bit about our culture
We value autonomy, ownership, and results -doing whatever it takes to set our customers up for success. Our team moves fast, pushes boundaries, and embraces resilience in the face of challenges. While we occasionally go the extra mile with late nights or weekends to deliver an exceptional customer experience, we also respect and celebrate each other's backgrounds, values, and commitments. In return, we are well-compensated, take pride in our outsized impact , and grow alongside an exceptional team of peers.
About CloudTrucks
CloudTrucks is a virtual trucking carrier in the multi-billion dollar trucking space. Core to this industry are over 3.5M truck drivers. They move more than 70% of all goods transported around the U.S., yet operate in a highly fragmented industry with huge opportunities for products, services and automation. We strive to deliver solutions that help truck drivers operate with much greater efficiency, increase their revenue, and offload business complexity. We are looking for uniquely exceptional people to join us on our journey as we massively scale into an industry-defining business.
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Business Operations
Posted 2 days ago
Job Viewed
Job Description
Stainless is a fast-growing tech startup building the future of APIs. Our customers include industry leaders like OpenAI, Anthropic, and Cloudflare.
We have raised over $35 million from a16z, Sequoia, and founders/C-levels from Stripe, Datadog, Segment, Linear, and more.
We are headquartered in NYC, just west of SoHo, and expect to grow from ~20 to ~40 people in 2025.
Role
We're hiring a high-slope business generalist to drive operational excellence and growth as we scale from a ~20-person Series A company with strong product-market-fit to a 100+ person company with a humming GTM engine and thriving team.
This role will evolve rapidly with the business, with broad influence & impact as you take ownership of diverse business functions before we've hired specialized roles.
This role is onsite at our headquarters in NYC.
Example Responsibilities
We plan to hire 2 people in the near term, and expect you'll mix & match responsibilities based on your respective backgrounds and interests; we don't expect any one person to be doing all of these things at any one time.
- Growth & GTM: Build a humming GTM engine from scratch: drive GTM strategy & metrics; collaborate on customer segmentation, core positioning, and pricing; generally connect the dots between marketing, sales, and product towards world-class PLG.
- Operations: Cultivate excellence across the company: run company operating cadence (QBRs, annual planning, performance reviews); identify and resolve cross-functional bottlenecks; craft best-in-class company culture & process with an employee-centric, systems-design mentality; design & oversee all business hiring plans to identify & attract world-class talent.
- Strategic leadership: Partner closely with CEO: act as trusted thought partner; run company staff meeting; define & track core business metrics; prep board materials & attend board meetings; oversee strategic product and financial planning; serve as a trusted proxy in select internal and external contexts; etc.
- Special projects: Manage high-level partner negotiations; product-manage new features; keep the wheels on the bus.
You have:
- 3-8 years experience, including at least:
- 1-3 years in MBB, IB, PE, VC, or equivalent
- 1-4 years at a high-performing Series A-C startup in Business Operations, Product Management, Chief of Staff, or similar roles
- Bonus: former founder / founding employee
- A desired career trajectory towards Founder, COO, or GM
- Sharp: a structured, top-down, analytical thinker and communicator who can go toe-to-toe with the CEO.
- Curious: an insatiable and fast learner.
- Organized: a skilled project manager; exceptionally organized; enjoy bringing processes from 01 (even when not glamorous).
- Driven: have a strong bias to action; willing to get hands extremely dirty; willing to run through walls to get things done.
- Devoted to excellence: hold yourself to impeccably high standards & demonstrate obsessive attention to detail.
- Technical: understand developers and SaaS; you're an artist with a spreadsheet; you love automating processes with low-code tools (e.g., Zapier, Retool, Clay, maybe even some SQL/Python).
This role is strictly onsite at our headquarters in NYC.
Title
This role is cross-posted under a few different titles; the title you choose is flexible based on your experience & goals.
Possible titles, which may be relevant for job seekers may include BizOps, Business Lead, Chief of Staff, Head of Operations & Strategy, Business Operations Associate, Business Operations Manager, Business Operations Lead, etc.
We expect to hire 2 people in Business Operations in the coming months.
Benefits
- We offer competitive salary and generous equity grants.
- Great healthcare coverage options (e.g., fully covered platinum plans).
- Paid commuter benefits & similar.
- Paid team lunch/meals during workdays.
- Flexible PTO plus 3 weeks of company-wide vacation a year (2 weeks in December, 1 week at the end of the summer).
- Flexible WFH and 1 month fully remote per year ("remote February").
Business Operations
Posted 3 days ago
Job Viewed
Job Description
CULTIVATING A DIVERSE, HIGH-PERFORMING TEAM Everybody at IMC has an opportunity to make an impact. As we continue to expand and evolve, we need talented professionals from a variety of backgrounds to help drive our ambition to be the world’s leading trading firm. This is where our talented business operations team comes in. Our business operations professionals are the foundation of IMC’s collaborative culture. You'll help support and drive cooperation and connectivity between our cross-functional teams of quant researchers, traders, and engineers. RESPONSIBILITIES A proven professional track record in a demanding, high-performance environment. Drive to make an impact through your experience, ideas, and strategies. Entrepreneurial, self-starter personality, with an appetite to innovate and find new paths to success. Resilience: ability to solve problems and find innovative solutions to complex challenges. Collaborative mindset: ability to work closely and share ideas with diverse IMC teams to drive results. WHY WORK AT IMC? Be a pioneer Apply your entrepreneurial instincts to enhance collaboration and our ways of working. Room to grow High performers have the opportunity to shape their own career paths. New challenges Test yourself at the cutting edge of a fast-evolving industry where change is the only constant. Continuous learning Take advantage of our extensive learning and development programs to reach your full potential. #J-18808-Ljbffr
Business Operations
Posted 3 days ago
Job Viewed
Job Description
Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have:
- Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every day, is doubling doctor users every quarter, and is working with the largest biopharma companies in the world.
- An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time.
- Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (including Thrive Capital, General Catalyst, Bain Capital Ventures, and Pear VC) to build an exceptional team of engineers and operators.
All full-time roles are in person in New York. You can learn more about working with us in the last section of this page.
About the role
As a member of the Strategy & Operations team, you will have end responsibility for a core part of our operations or go-to-market strategy. This role is crucial to ensuring Tandem can scale to meet exponentially growing user and client demand. You will have the opportunity to lead cross-functional projects that will have a profound impact on the company, with a need to flex across data, product, and sales domains. You will also work directly with our Engineering team to define, build, and launch high-impact automation and new features, leveraging the latest advances in AI.
This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.
If you join, you will:
- Own problems and outcomes from start to finish across the following areas:
- Managing end-to-end operations for supporting a rapidly growing volume of patient and provider users
- Propelling Tandem's growth across a wide range of specialties, geographies, and other market segments
- Establishing Tandem as a critical strategic partner for life sciences companies
- Develop and maintain operational and financial performance analyses to drive prioritization decisions
- Build and scale new workflows and continuously identify and implement AI-powered efficiency gains in collaboration with engineers
- Explore, evaluate, and execute on new opportunities for the company, including strategic partnerships and new products and services
- Work closely with the rest of our team and CEO to make business decisions as we balance speed of growth and long-term profitability
- 1-10 years of experience working on a team that required analytical problem-solving, operational rigor, and outcome ownership (e.g., fast-growing startup, consulting, finance, a 0 -> 1 business line at a high-performing organization)
- Technical background and/or experience working with complex data (at minimum the role requires learning SQL and low-code tools)
- Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships
- Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
- High NPS with your former teammates
Working with us
Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo.
We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles:
- Commit to audacity. "Whether you think you can, or you think you can't - you're right."
- Do the math. Be rigorous, assume nothing.
- Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose.
- Spit it out. Be direct, invite critique, avoid equivocation - we want right answers.
- Be demanding and supportive. Expect excellence from everyone and offer help to achieve it.
- Do what it takes to be number 1. We work hard to make sure we win.
We also provide rich benefits to ensure you can focus on creating impact (for full-time employees):
- Fully covered medical, vision, and dental insurance.
- Memberships for One Medical, Talkspace, Teladoc, and Kindbody.
- Unlimited paid time off (PTO) and 16 weeks of parental leave.
- 401K plan setup, FSA option, commuter benefits, and DashPass.
- Lunch at the office every day and Dinner at the office after 7 pm.
Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity.
Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
Business Operations
Posted 3 days ago
Job Viewed
Job Description
Location: NYC - West Village
About Atlas
Atlas is the concierge and charge card built for those who expect more - unlocking access across dining, travel, and lifestyle while making spending seamless and effortless.
Our members are discerning, busy individuals who rely on Atlas to deliver insider access, curated service, and unmatched reliability.
In just 12 months, we've processed over $X00,000,000 in member spend , growing double digits month-over-month - organically, without paid marketing.
We're backed by legendary investors and have multiple years of runway ahead. Our team is small, fast, and senior - with experience scaling iconic consumer products at Apple, Robinhood, and DoorDash.
The Role We're hiring a high-output operator to work across the heart of the business - sitting shoulder to shoulder with our concierge team to design better systems, drive performance, and unlock leverage.
You'll be responsible for streamlining internal workflows, standing up the right metrics and tooling, and partnering on GTM campaigns that increase member engagement. This is an execution-heavy, systems-minded role for someone who's obsessed with how things work - and how to make them work better.
You'll help shape the future of Atlas by making our operations faster, smarter, and more scalable.
What You'll Own
- Partner closely with our concierge team to streamline workflows and improve speed, accuracy, and consistency across requests
- Build systems and lightweight processes to manage inbound and outbound member activity - from dining requests to hotel bookings
- Stand up dashboards to track team SLAs, fulfillment rates, and member satisfaction (NPS, resolution time, etc.)
- Own concierge CRM tracking and help design proactive GTM campaigns for high-value members (e.g. curated hotel drops, Blade offers)
- Define and monitor KPIs across ops and concierge - and use those insights to drive prioritization
- Identify high-impact automation opportunities and collaborate with engineering to reduce manual work
- 3-7 years of experience in business operations, strategy, or systems-building roles at a fast-moving startup (think: DoorDash, Instacart, Uber, Brex)
- Experience working directly with ops, support, or GTM teams - and improving how they run
- Strong with data and tools - you can build your own dashboards, slice raw data, and spot the signal
- Comfortable getting scrappy - building systems in Airtable, Notion, Zendesk, Slack, Zapier, etc.
- Obsessed with speed and quality - you notice small inefficiencies and fix them without being asked
- Excellent communicator who can work cross-functionally and move things forward fast
- High impact, real ownership - You'll be the architect behind the systems that make Atlas run.
- Early stage, no bureaucracy - We move quickly, cut the fluff, and give you room to build.
- Dream customer base - You'll build for some of the most interesting people in the world.
- Tight-knit, elite team - Work with ex-Apple, YC founders, and ops leaders who ship fast.
- Real upside - Competitive compensation and equity in a company with massive ambition.
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Business Operations
Posted 3 days ago
Job Viewed
Job Description
Stainless is a fast-growing tech startup building the future of APIs. Our customers include industry leaders like OpenAI, Anthropic, and Cloudflare.
We have raised over $35 million from a16z, Sequoia, and founders/C-levels from Stripe, Datadog, Segment, Linear, and more.
We are headquartered in NYC, just west of SoHo, and expect to grow from ~20 to ~40 people in 2025.
Role
We're hiring a high-slope business generalist to drive operational excellence and growth as we scale from a ~20-person Series A company with strong product-market-fit to a 100+ person company with a humming GTM engine and thriving team.
This role will evolve rapidly with the business, with broad influence & impact as you take ownership of diverse business functions before we've hired specialized roles.
This role is onsite at our headquarters in NYC.
Example Responsibilities
We plan to hire 2 people in the near term, and expect you'll mix & match responsibilities based on your respective backgrounds and interests; we don't expect any one person to be doing all of these things at any one time.
- Growth & GTM: Build a humming GTM engine from scratch: drive GTM strategy & metrics; collaborate on customer segmentation, core positioning, and pricing; generally connect the dots between marketing, sales, and product towards world-class PLG.
- Operations: Cultivate excellence across the company: run company operating cadence (QBRs, annual planning, performance reviews); identify and resolve cross-functional bottlenecks; craft best-in-class company culture & process with an employee-centric, systems-design mentality; design & oversee all business hiring plans to identify & attract world-class talent.
- Strategic leadership: Partner closely with CEO: act as trusted thought partner; run company staff meeting; define & track core business metrics; prep board materials & attend board meetings; oversee strategic product and financial planning; serve as a trusted proxy in select internal and external contexts; etc.
- Special projects: Manage high-level partner negotiations; product-manage new features; keep the wheels on the bus.
You have:
- 3-8 years experience, including at least:
- 1-3 years in MBB, IB, PE, VC, or equivalent
- 1-4 years at a high-performing Series A-C startup in Business Operations, Product Management, Chief of Staff, or similar roles
- Bonus: former founder / founding employee
- A desired career trajectory towards Founder, COO, or GM
- Sharp: a structured, top-down, analytical thinker and communicator who can go toe-to-toe with the CEO.
- Curious: an insatiable and fast learner.
- Organized: a skilled project manager; exceptionally organized; enjoy bringing processes from 0→1 (even when not glamorous).
- Driven: have a strong bias to action; willing to get hands extremely dirty; willing to run through walls to get things done.
- Devoted to excellence: hold yourself to impeccably high standards & demonstrate obsessive attention to detail.
- Technical: understand developers and SaaS; you're an artist with a spreadsheet; you love automating processes with low-code tools (e.g., Zapier, Retool, Clay, maybe even some SQL/Python).
This role is strictly onsite at our headquarters in NYC.
Title
This role is cross-posted under a few different titles; the title you choose is flexible based on your experience & goals.
Possible titles, which may be relevant for job seekers may include BizOps, Business Lead, Chief of Staff, Head of Operations & Strategy, Business Operations Associate, Business Operations Manager, Business Operations Lead, etc.
We expect to hire 2 people in Business Operations in the coming months.
Benefits
- We offer competitive salary and generous equity grants.
- Great healthcare coverage options (e.g., fully covered platinum plans).
- Paid commuter benefits & similar.
- Paid team lunch/meals during workdays.
- Flexible PTO plus 3 weeks of company-wide vacation a year (2 weeks in December, 1 week at the end of the summer).
- Flexible WFH and 1 month fully remote per year ("remote February").
Business Operations
Posted 3 days ago
Job Viewed
Job Description
OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000 communities across the United States. OpenGov is built exclusively for the unique asset management, permitting and licensing, procurement and contract management, tax and revenue, budgeting and planning, and financial management needs of the public sector. The OpenGov platform empowers organizations to operate more efficiently, adapt to change, and strengthen public trust. Learn more or request a demo at opengov.com Job Summary: The Staff Business Systems Administrator is a senior technical and strategic leader responsible for the performance, scalability, and evolution of GTM systems—primarily Salesforce, but also including platforms like NetSuite, Marketo, Outreach, and others. This role blends hands-on administration with long-term architectural planning, platform governance, and cross-functional leadership. As the most senior system operator in the GTM tech stack, you will own system-wide architecture and daily operations while partnering with RevOps, IT, and business stakeholders to deliver integrated, secure, and future-ready solutions. You will influence roadmap planning, ensure compliance and data integrity, and guide the organization in adopting AI-powered technologies to drive automation, insights, and scale. This role is recognized internally as a subject matter expert and provides mentorship to junior team members. Responsibilities: Lead architectural design, governance, and long-term planning across Salesforce (Sales Cloud, CPQ, Service Cloud) and related GTM platforms. Co-own GTM systems roadmap in collaboration with RevOps, IT, and executive leadership. Serve as a trusted advisor on enterprise architecture decisions and platform scalability. Establish standards and best practices for declarative automation, configuration, and platform usage across systems. Manage system health, performance, and long-term scalability in complex, integrated environments. Lead issue resolution and daily operations for NetSuite, Outreach, Marketo, Rocketlane, Jira, and other GTM applications. Champion data quality, consistency, and operational reliability across platforms. Manage roles, profiles, permission sets, and system access across GTM applications. Ensure platforms comply with InfoSec, SSO (Okta), and privacy requirements. Design and implement process automation using Salesforce Flows, validation rules, workflow automation, and optimization tools across the GTM stack. Collaborate with integration engineers and architects to design and troubleshoot data flows and integrations (Workato, APIs). Ensure data integrity and cross-platform interoperability in workflows. Lead efforts to embed generative AI (OpenAI, Gong, Salesforce Einstein, etc.) into GTM systems. Identify opportunities to automate processes, surface insights, and enhance user experiences through AI capabilities. Provide mentorship to junior admins and business analysts. Build internal documentation, training guides, and onboarding materials to support scale and system enablement. Lead sandbox management, Salesforce release testing, and production deployments in coordination with sprint cycles and change control. Requirements and Preferred Experience: Minimum of 9 years of relevant experience in systems administration, including a minimum of 4 years of Salesforce platform leadership and architecture. Deep expertise in Salesforce declarative tools (Flows, Permission Sets, Custom Objects, etc.). Demonstrated platform ownership of at least one additional GTM system (e.g., NetSuite, Outreach, Marketo, Jira). Hands-on experience with integration tools (Workato, Snaplogic, Mulesoft, etc). Salesforce Administrator Certification (Advanced Admin or Architect track preferred). Strong experience with SaaS security management, SSO (Okta), compliance, and data governance. Proven ability to resolve complex, cross-platform technical issues independently. Experience scaling systems in high-growth SaaS environments preferred. Familiarity with Agile processes, backlog grooming, sprint planning, and release coordination preferred. Prior experience enabling or integrating AI features into business systems preferred. Experience mentoring or leading technical teams within systems or operations functions preferred. Ability to influence stakeholders and shape system strategies aligned with business goals preferred. Tools & Technologies: Core Platforms: Salesforce (Admin Console, CPQ, Service Cloud, Flows), NetSuite, Marketo, Outreach, Rocketlane, Jira Integration & Security: Workato, APIs, Okta Productivity & BI: Google Workspace, Slack, Looker, Tableau, Confluence AI Technologies: OpenAI (ChatGPT), Salesforce Einstein, Gemini, Gong $130k - $150k On target ranges above include base plus a portion of variable compensation that is earned based on company and individual performance. The final compensation will be determined by a number of factors such as qualifications, expertise, and the candidate’s geographical location. Why OpenGov? A Mission That Matters. At OpenGov, public service is personal. We are passionate about our mission to power more effective and accountable government. Government that operates efficiently, adapts to change, and strengthens public trust. Some people say this is boring. We think it’s the core of our democracy. Opportunity to Innovate The next great wave of innovation is unfolding with AI, and it will impact everything—from the way we work to the way governments interact with their residents. Join a trusted team with the passion, technology, and expertise to drive innovation and bring AI to local government. We’ve touched 2,000 communities so far, and we’re just getting started. A Team of Passionate, Driven People This isn’t your typical 9-to-5 job; we operate in a fast-paced, results-driven environment where impact matters more than simply clocking in and out. Our global team of 800+ employees is united in our commitment to challenge the status quo. OpenGov is headquartered in San Francisco and has offices in Atlanta, Boston, Buenos Aires, Chicago, Dubuque, Plano, and Pune. A Place to Make Your Mark We pride ourselves on our performance-based culture, where every employee is encouraged to jump in head-first and take action to help us improve. If you have a great idea, we want to hear it. Excellent performance is recognized and rewarded, and we love to promote from within. Benefits That Work for You Enjoy an award-winning workplace with the benefits to match, including: Comprehensive healthcare options for individuals and families. Flexible vacation policy and paid company holidays 401(k) with company match Paid parental leave, wellness stipends, and HSA contributions Professional development and growth opportunities A collaborative office environment with weekly catered lunches #J-18808-Ljbffr
Business Operations
Posted 7 days ago
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Job Description
About Unto Labs Unto Labs is a team of low-level engineers pushing distributed systems to the physical limits of modern hardware. We’re reimagining blockchains, from core consensus primitives to performance-tuned networking stacks, in the service of global scale applications. About the role We're seeking a Business Operations team member to tackle tough operational challenges. This is an incredible opportunity to get deeply involved in the operations of a blockchain company from the ground up, build and manage new business lines, and learn how to operate in the fast-paced, dynamic crypto environment. Responsibilities: Support financial planning, analysis, and reporting for the core Labs entity and supporting business lines Manage crypto payment operations and help develop operational procedures Assist with token and stablecoin management strategies Collaborate with leadership on strategic financial initiatives Help build a profitable company and gain exposure to all aspects of the business Qualifications: 1-2 years experience in banking, consulting, or finance roles Strong analytical skills and attention to detail Excellent communication and collaboration abilities Interest in blockchain/crypto (prior knowledge not required) Why Join Us? Ground-floor opportunity at a well-funded startup Comprehensive exposure to all aspects of building a company Work directly with experienced founders and investors Competitive compensation package San Francisco Bay Area location Compensation and Benefits Competitive salary Flexible work environment Unlimited vacation policy Health insurance Hardware and development tool allowance Conference and learning budget #J-18808-Ljbffr