274 Business Operations jobs in New York
Group Operations Manager
Job Viewed
Job Description
Under the direction of the Assistant General Manager of Operations, the Group Operations Manager drives store profitability by ensuring merchandise logistics, and compliance with operational and Human Resources standards efficiently support the selling process and maximize the customer shopping experience. The Group Operations Manager is responsible for merchandise logistics, adherence to operations standards, including specialized processes and standards for Fine Jewelry, Cash Office functions, and several key Human Resources functions.
The successful candidate will have prior retail, or other fast-paced service environment, management experience handling various aspects of store operations; additional Human Resources and merchandising (presentation and logistics) experience is a plus. This role career paths to the senior leadership role of Assistant General Manager of Operations. As such, this role requires full relocation mobility across the United States or Canada.
Who You Are:
- Innate ability to gain ground without damaging relationships. Can be both assertive but diplomatic.
- Drives positive outcomes through objectives & measures, while monitoring progress & results effectively. Adept at course-correcting within a fast-paced environment.
- You inspire others with your vision and sense of purpose. You have an optimistic spirit and celebrate wins and symbols of progress to rally support behind the vision.
- Constantly looking for ways to improve the way things are done while driving personal results. Comfortable with change and challenging conventions.
- Comfortable with real-time coaching and side-by-side leadership, working closely with Associates, Store Leadership and cross functional Corporate partners.
- You can inspire & motivate individuals and teams; a people builder who's focused on bringing out the best performance & potential in others
You Also Have:
- 3-5 years related management experience in retailing or other fast-paced service environment, in positions of increasing responsibility and volume
- Strong problem-solving skills, analytical and creative thinker with proactive solution-oriented approach
- Proficiency in utilizing available technology, especially Google Suite, Microsoft Office Suite
- College degree preferred
As The Group Operations Manager, You Will:
- Be responsible for Merchandise Logistics, Operational Key Performance Indicators (KPIs), and Compliance with Operational standards and processes (75% of role's responsibilities)
- With the support of the Merchandise Operations Team, ensure that merchandise is received and processed in accordance with continuous flow principles, that new receipts are on the floor on the day of receipt prior to store opening, RTVs and transfers are processed efficiently, and back of the house areas are organized and maintained to support the selling floor activities
- With the support of the Specialized Operations Team, ensure Jewelry and Cash Office functions are executed per standards. Daily accountability of High Value Jewelry inventory as well as Sales Audit, Cash Deposit and other General Office functions.
- Provides leadership to store management and associates in support of the selling organization, ensuring that critical support functions are focused on activities that enable the selling process
- Oversee Saks.com Return desk execution.
- Maintains emphasis on adherence to customer service standards and ensures that back of the house and front of the house associates have the resources to provide exceptional service and exceed customer expectations
- Develops direct reports to effectively handle operational activities in order to maintain focus on selling activities
- Achieves operational key performance indicators (KPI's)
- Ensures that all appropriate merchandise controls are in place and monitors compliance
- Be responsible for Key Human Resources functions (25% of role's responsibilities)
- Responsible for ensuring the HR Audit components always meet requirements
- In collaboration with the Office Manager and corporate Stores People Generalist, ensures all New-hires are onboarded to standard
- In collaboration with the Office Manager, maintains a pipeline of qualified support candidates for openings, and works to effectively minimize the time required to fill open positions
- Provides guidance to Support Managers in partnership with the corporate People Effectiveness Team to identify and resolve Hourly Support Associate Relations issues
- Supports the Objective Setting and Performance Appraisal Processes for Hourly Support Associates
- Facilitates a working environment that consistently embodies Saks values, providing recognition & rewards for strong performers
- Ad hoc responsibilities as needed
Your Life and Career at SFA:
- Be a part of a team of disruptors focused on stores and redefining the luxury experience.
- Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate
- A culture that promotes a healthy, fulfilling work/life balance
- Benefits package for all eligible full-time Associates (including medical, vision and dental)
- An amazing Associate discount
Salary and Other Compensation :
The starting salary for this position is between ($100,000-$115,000 annually ). Factors which may affect starting pay within this range may include market, skills, experience and other qualifications of the successful candidate.
This position is also eligible for bonus.
Benefits : The Company offers the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Thank you for your interest in SFA. We look forward to reviewing your application.
SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.
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Business Operations
Posted 7 days ago
Job Viewed
Job Description
Stainless is a fast-growing tech startup building the future of APIs. Our customers include industry leaders like OpenAI, Anthropic, and Cloudflare.
We have raised over $35 million from a16z, Sequoia, and founders/C-levels from Stripe, Datadog, Segment, Linear, and more.
We are headquartered in NYC, just west of SoHo, and expect to grow from ~20 to ~40 people in 2025.
Role
We're hiring a high-slope business generalist to drive operational excellence and growth as we scale from a ~20-person Series A company with strong product-market-fit to a 100+ person company with a humming GTM engine and thriving team.
This role will evolve rapidly with the business, with broad influence & impact as you take ownership of diverse business functions before we've hired specialized roles.
This role is onsite at our headquarters in NYC.
Example Responsibilities
We plan to hire 2 people in the near term, and expect you'll mix & match responsibilities based on your respective backgrounds and interests; we don't expect any one person to be doing all of these things at any one time.
- Growth & GTM: Build a humming GTM engine from scratch: drive GTM strategy & metrics; collaborate on customer segmentation, core positioning, and pricing; generally connect the dots between marketing, sales, and product towards world-class PLG.
- Operations: Cultivate excellence across the company: run company operating cadence (QBRs, annual planning, performance reviews); identify and resolve cross-functional bottlenecks; craft best-in-class company culture & process with an employee-centric, systems-design mentality; design & oversee all business hiring plans to identify & attract world-class talent.
- Strategic leadership: Partner closely with CEO: act as trusted thought partner; run company staff meeting; define & track core business metrics; prep board materials & attend board meetings; oversee strategic product and financial planning; serve as a trusted proxy in select internal and external contexts; etc.
- Special projects: Manage high-level partner negotiations; product-manage new features; keep the wheels on the bus.
You have:
- 3-8 years experience, including at least:
- 1-3 years in MBB, IB, PE, VC, or equivalent
- 1-4 years at a high-performing Series A-C startup in Business Operations, Product Management, Chief of Staff, or similar roles
- Bonus: former founder / founding employee
- A desired career trajectory towards Founder, COO, or GM
- Sharp: a structured, top-down, analytical thinker and communicator who can go toe-to-toe with the CEO.
- Curious: an insatiable and fast learner.
- Organized: a skilled project manager; exceptionally organized; enjoy bringing processes from 01 (even when not glamorous).
- Driven: have a strong bias to action; willing to get hands extremely dirty; willing to run through walls to get things done.
- Devoted to excellence: hold yourself to impeccably high standards & demonstrate obsessive attention to detail.
- Technical: understand developers and SaaS; you're an artist with a spreadsheet; you love automating processes with low-code tools (e.g., Zapier, Retool, Clay, maybe even some SQL/Python).
This role is strictly onsite at our headquarters in NYC.
Title
This role is cross-posted under a few different titles; the title you choose is flexible based on your experience & goals.
Possible titles, which may be relevant for job seekers may include BizOps, Business Lead, Chief of Staff, Head of Operations & Strategy, Business Operations Associate, Business Operations Manager, Business Operations Lead, etc.
We expect to hire 2 people in Business Operations in the coming months.
Benefits
- We offer competitive salary and generous equity grants.
- Great healthcare coverage options (e.g., fully covered platinum plans).
- Paid commuter benefits & similar.
- Paid team lunch/meals during workdays.
- Flexible PTO plus 3 weeks of company-wide vacation a year (2 weeks in December, 1 week at the end of the summer).
- Flexible WFH and 1 month fully remote per year ("remote February").
Business Operations
Posted 8 days ago
Job Viewed
Job Description
Tandem is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked - we have:
- Exponential organic growth: We have product-market fit and are growing rapidly through word-of-mouth. Tandem supports thousands of patients every day, is doubling doctor users every quarter, and is working with the largest biopharma companies in the world.
- An AI-first business model: Our approach is distinctly enabled by AI, but our business will get stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that will compound over time.
- Top tier investors: With the traction to support conviction in our model, we raised significant funding from investors (including Thrive Capital, General Catalyst, Bain Capital Ventures, and Pear VC) to build an exceptional team of engineers and operators.
All full-time roles are in person in New York. You can learn more about working with us in the last section of this page.
About the role
As a member of the Strategy & Operations team, you will have end responsibility for a core part of our operations or go-to-market strategy. This role is crucial to ensuring Tandem can scale to meet exponentially growing user and client demand. You will have the opportunity to lead cross-functional projects that will have a profound impact on the company, with a need to flex across data, product, and sales domains. You will also work directly with our Engineering team to define, build, and launch high-impact automation and new features, leveraging the latest advances in AI.
This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Tandem's success. If you are low-ego, hungry to learn, and excited about intense, impactful work that drives both company growth and accelerated career progression, we want to hear from you.
If you join, you will:
- Own problems and outcomes from start to finish across the following areas:
- Managing end-to-end operations for supporting a rapidly growing volume of patient and provider users
- Propelling Tandem's growth across a wide range of specialties, geographies, and other market segments
- Establishing Tandem as a critical strategic partner for life sciences companies
- Develop and maintain operational and financial performance analyses to drive prioritization decisions
- Build and scale new workflows and continuously identify and implement AI-powered efficiency gains in collaboration with engineers
- Explore, evaluate, and execute on new opportunities for the company, including strategic partnerships and new products and services
- Work closely with the rest of our team and CEO to make business decisions as we balance speed of growth and long-term profitability
- 1-10 years of experience working on a team that required analytical problem-solving, operational rigor, and outcome ownership (e.g., fast-growing startup, consulting, finance, a 0 -> 1 business line at a high-performing organization)
- Technical background and/or experience working with complex data (at minimum the role requires learning SQL and low-code tools)
- Strong written and verbal communication that allows you to be an effective participant in both internal debates and external relationships
- Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
- High NPS with your former teammates
Working with us
Tandem is based in New York, with our full team working out of a beautiful and spacious office in SoHo.
We run as a high-trust environment with high autonomy, which requires that everyone is fully competent and operates in line with our principles:
- Commit to audacity. "Whether you think you can, or you think you can't - you're right."
- Do the math. Be rigorous, assume nothing.
- Find the shortest path. Use hacks, favors, and backdoors. Only take a longer road on purpose.
- Spit it out. Be direct, invite critique, avoid equivocation - we want right answers.
- Be demanding and supportive. Expect excellence from everyone and offer help to achieve it.
- Do what it takes to be number 1. We work hard to make sure we win.
We also provide rich benefits to ensure you can focus on creating impact (for full-time employees):
- Fully covered medical, vision, and dental insurance.
- Memberships for One Medical, Talkspace, Teladoc, and Kindbody.
- Unlimited paid time off (PTO) and 16 weeks of parental leave.
- 401K plan setup, FSA option, commuter benefits, and DashPass.
- Lunch at the office every day and Dinner at the office after 7 pm.
Our salary ranges are based on paying competitively for our company's size and industry, and are one part of the total compensation package that also includes equity, benefits, and other opportunities at Tandem (for full-time employees). Individual pay decisions are ultimately based on a number of factors, including qualifications for the role, experience level, skillset, geography, and balancing internal equity.
Tandem is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
Business Operations
Posted 8 days ago
Job Viewed
Job Description
Location: NYC - West Village
About Atlas
Atlas is the concierge and charge card built for those who expect more - unlocking access across dining, travel, and lifestyle while making spending seamless and effortless.
Our members are discerning, busy individuals who rely on Atlas to deliver insider access, curated service, and unmatched reliability.
In just 12 months, we've processed over $X00,000,000 in member spend , growing double digits month-over-month - organically, without paid marketing.
We're backed by legendary investors and have multiple years of runway ahead. Our team is small, fast, and senior - with experience scaling iconic consumer products at Apple, Robinhood, and DoorDash.
The Role We're hiring a high-output operator to work across the heart of the business - sitting shoulder to shoulder with our concierge team to design better systems, drive performance, and unlock leverage.
You'll be responsible for streamlining internal workflows, standing up the right metrics and tooling, and partnering on GTM campaigns that increase member engagement. This is an execution-heavy, systems-minded role for someone who's obsessed with how things work - and how to make them work better.
You'll help shape the future of Atlas by making our operations faster, smarter, and more scalable.
What You'll Own
- Partner closely with our concierge team to streamline workflows and improve speed, accuracy, and consistency across requests
- Build systems and lightweight processes to manage inbound and outbound member activity - from dining requests to hotel bookings
- Stand up dashboards to track team SLAs, fulfillment rates, and member satisfaction (NPS, resolution time, etc.)
- Own concierge CRM tracking and help design proactive GTM campaigns for high-value members (e.g. curated hotel drops, Blade offers)
- Define and monitor KPIs across ops and concierge - and use those insights to drive prioritization
- Identify high-impact automation opportunities and collaborate with engineering to reduce manual work
- 3-7 years of experience in business operations, strategy, or systems-building roles at a fast-moving startup (think: DoorDash, Instacart, Uber, Brex)
- Experience working directly with ops, support, or GTM teams - and improving how they run
- Strong with data and tools - you can build your own dashboards, slice raw data, and spot the signal
- Comfortable getting scrappy - building systems in Airtable, Notion, Zendesk, Slack, Zapier, etc.
- Obsessed with speed and quality - you notice small inefficiencies and fix them without being asked
- Excellent communicator who can work cross-functionally and move things forward fast
- High impact, real ownership - You'll be the architect behind the systems that make Atlas run.
- Early stage, no bureaucracy - We move quickly, cut the fluff, and give you room to build.
- Dream customer base - You'll build for some of the most interesting people in the world.
- Tight-knit, elite team - Work with ex-Apple, YC founders, and ops leaders who ship fast.
- Real upside - Competitive compensation and equity in a company with massive ambition.
Business Operations
Posted 8 days ago
Job Viewed
Job Description
Stainless is a fast-growing tech startup building the future of APIs. Our customers include industry leaders like OpenAI, Anthropic, and Cloudflare.
We have raised over $35 million from a16z, Sequoia, and founders/C-levels from Stripe, Datadog, Segment, Linear, and more.
We are headquartered in NYC, just west of SoHo, and expect to grow from ~20 to ~40 people in 2025.
Role
We're hiring a high-slope business generalist to drive operational excellence and growth as we scale from a ~20-person Series A company with strong product-market-fit to a 100+ person company with a humming GTM engine and thriving team.
This role will evolve rapidly with the business, with broad influence & impact as you take ownership of diverse business functions before we've hired specialized roles.
This role is onsite at our headquarters in NYC.
Example Responsibilities
We plan to hire 2 people in the near term, and expect you'll mix & match responsibilities based on your respective backgrounds and interests; we don't expect any one person to be doing all of these things at any one time.
- Growth & GTM: Build a humming GTM engine from scratch: drive GTM strategy & metrics; collaborate on customer segmentation, core positioning, and pricing; generally connect the dots between marketing, sales, and product towards world-class PLG.
- Operations: Cultivate excellence across the company: run company operating cadence (QBRs, annual planning, performance reviews); identify and resolve cross-functional bottlenecks; craft best-in-class company culture & process with an employee-centric, systems-design mentality; design & oversee all business hiring plans to identify & attract world-class talent.
- Strategic leadership: Partner closely with CEO: act as trusted thought partner; run company staff meeting; define & track core business metrics; prep board materials & attend board meetings; oversee strategic product and financial planning; serve as a trusted proxy in select internal and external contexts; etc.
- Special projects: Manage high-level partner negotiations; product-manage new features; keep the wheels on the bus.
You have:
- 3-8 years experience, including at least:
- 1-3 years in MBB, IB, PE, VC, or equivalent
- 1-4 years at a high-performing Series A-C startup in Business Operations, Product Management, Chief of Staff, or similar roles
- Bonus: former founder / founding employee
- A desired career trajectory towards Founder, COO, or GM
- Sharp: a structured, top-down, analytical thinker and communicator who can go toe-to-toe with the CEO.
- Curious: an insatiable and fast learner.
- Organized: a skilled project manager; exceptionally organized; enjoy bringing processes from 0→1 (even when not glamorous).
- Driven: have a strong bias to action; willing to get hands extremely dirty; willing to run through walls to get things done.
- Devoted to excellence: hold yourself to impeccably high standards & demonstrate obsessive attention to detail.
- Technical: understand developers and SaaS; you're an artist with a spreadsheet; you love automating processes with low-code tools (e.g., Zapier, Retool, Clay, maybe even some SQL/Python).
This role is strictly onsite at our headquarters in NYC.
Title
This role is cross-posted under a few different titles; the title you choose is flexible based on your experience & goals.
Possible titles, which may be relevant for job seekers may include BizOps, Business Lead, Chief of Staff, Head of Operations & Strategy, Business Operations Associate, Business Operations Manager, Business Operations Lead, etc.
We expect to hire 2 people in Business Operations in the coming months.
Benefits
- We offer competitive salary and generous equity grants.
- Great healthcare coverage options (e.g., fully covered platinum plans).
- Paid commuter benefits & similar.
- Paid team lunch/meals during workdays.
- Flexible PTO plus 3 weeks of company-wide vacation a year (2 weeks in December, 1 week at the end of the summer).
- Flexible WFH and 1 month fully remote per year ("remote February").
Business Operations Manager, Business Operations and Advisory
Posted 5 days ago
Job Viewed
Job Description
Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud ("cloud computing"). AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with millions of customers in over 190 countries. Many of these customers seek help from AWS Professional Services in their journey to a cloud-based IT operating model. At AWS Professional Services (ProServe), we are building a professional services team to work on customer engagements around the world, and to help our partners develop technical expertise and capacity supporting these customers.
AWS ProServe is seeking a Business Operations Manager to work with the AWS ProServe Leadership to continuously evolve delivery health, analyze historic results, and make business recommendations to senior management based on those analyses - all in an environment of rapid growth and increasing complexity. This will include working with senior leadership to develop, implement and manage the business processes, systems, reports and strategies that optimize business functions to meet organizational goals and initiatives. The Business Advisory Manager will act as a trusted advisor to North America Professional Services Leadership. This role balances strategic and operational activities.
Key job responsibilities
- Opportunity Pipeline Management: work with sales and Professional Services teams to coordinate monthly pipeline and deal quality reviews to ensure execution across the team in the sales cycle.
- Delivery Health Management: work with delivery and Professional Services teams to lead weekly inspection on all aspects of active project delivery, ensuring that the teams are achieving the outcomes for the engagement.
- Scale & Simplify Business Operations: Develop and implement mechanisms to drive continuous improvements across the business, including process automation/elimination.
- Work with internal stakeholders including Sales, Delivery, Finance, and Global Business Operations teams to collect business requirements and ensure all methodologies, policies, and procedures are communicated and maintained.
- Provide leadership in P&L and cost analysis and improvement across the ProServe Team.
- Provide strategic guidance to Business Leaders, bringing deep knowledge of Business Operations and proven execution of implementing best practices.
- Provide data-driven insights on Key Performance Indicators (KPI) and standardized business metrics. Manage dashboards, regional reports and executive review documents, providing insights and partnership with our leaders to help look around the corner and plan for the future.
- Lead and review the end-to-end execution of annual planning process which includes, bookings, revenue, headcount and goal planning.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Basic Qualifications
- 5+ years of experience in the areas of finance, business management and/or sales operations in mid-to-large scale global sales organization, or an equivalent combination of education and experience
- Strong analytical capabilities and data-driven decision-making skills
Preferred Qualifications
- Experience with sales CRM tools such as Salesforce or similar software
- Experience conducting analysis of complex data and translating results into actionable deliverables
- Experience presenting to executive and senior leadership
- Experience in cloud technology business
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.
Business Operations Manager
Posted 3 days ago
Job Viewed
Job Description
Moab is building a modern, all-in-one software platform for equipment dealers & rental businesses.
The equipment dealer & rental market is a key part of the multi-trillion dollar construction, agriculture, and logistics industries, and is currently underserved by antiquated incumbent software solutions (most of which were founded in the 1980's and 1990's).
Our vision is to connect everyone who is selling, buying, renting, servicing, or utilizing equipment, starting with a new system-of-record for equipment rental businesses that will help our customers create efficiency in the back office and generate more revenue in the front office.
We're a small team of energetic, dedicated, and passionate individuals. We value team members that can not only roll up their sleeves to do hands-on work, but also think clearly & creatively about the big picture. We seek new team members who are eager to dive in and collaborate with the rest of the team to drive impact for our customers and for the business. At Moab, you'll find significant room for career growth, fostered by a meritocratic culture that prioritizes individual and team development.
About the role
The business operations manager helps to manage the end-to-end processes that enable Moab to roll out new product features to existing customers, onboard new customers, and manage existing customers. As part of the Business Operations team, we're looking for an individual to help solve key cross-functional roadblocks, conduct reporting and analytics, and optimize every operational process at Moab.
As a business operations manager at an early stage start-up, you will have to balance speed vs process while supporting extremely aggressive goals related to growth and efficiency. This is the type of role where you'll consistently have to do the job of someone two levels above you (e.g., meet with a CEO of a large business) and two levels below you (e.g., respond to customer support tickets). This role rewards do-ers.
What you'll do
- You'll help Moab build scalable processes for its GTM motion (Operations, Sales, Finance, etc.)
- You'll work directly with Moab's founding team to help solve some of the businesses top priorities.
- You'll lead cross-functional efforts, building project roadmaps, getting alignment from different parties, and working through roadblocks as they come up, owning the end-to-end implementation of a given initiative.
- You'll pinch hit where necessary, filling in critical gaps to ensure the business can run smoothly.
- You'll help onboard new customers, support existing customers and sometimes pitch new customers!
- You'll identify consistent pain points and develop and iterate on processes to help the company solve issues over time.
- You'll use your qualitative and quantitative skill set to help create key analysis to influence and execute on operational decisions.
- You have product taste and are able to think through how business systems requirements should be shaped, and partner with our product and design teams on conceiving and testing workflows.
- You'll communicate across teams, bridging different parts of the organization to achieve cross-functional outcomes.
- You'll deepen client engagements through strategic interactions, serving as an advisor and advocate for key stakeholders, driving advocacy, organic growth, and referrals.
- 5+ total years of experience in finance, management consulting and private equity strongly preferred and / or 2+ total years of experience in an business operations, growth operations, or strategic finance role at a B2B startup or tech company
- You have an incredibly high execution bar and will see projects through from conception to tactical completion to move Moab forward
- You consider people, and you love solving complex, ambiguous, cross-functional problems in a people-centric way
- You're both high ownership and low ego, approaching everything with strong outcome orientation and high humility
- You're genuinely curious and creative, wanting to dive deep into a variety of operational processes and systems problems and wanting to think critically to define optimal solutions
- You're observant and anticipate cross-functional issues/needs and potential solutions before the the rest of the company notices
- You're tactical and don't only sit at a 30,000 foot level
- You're discerning and an incredibly fast learner
- SQL experience not required but the candidate will be expected to learn SQL on the job and will be asked basic SQL questions during the interview process
- Experience working with or at a B2B software company
Business Operations Manager
Posted 4 days ago
Job Viewed
Job Description
Our client is seeking a Business Operations Manager to join their team. As a Business Operations Manager, you will be part of the Strategy and Planning Run the Business team, supporting innovative solutions that create real-world impact. The ideal candidate will have strong organizational skills, a proactive mindset, and excellent communication abilities, which will align successfully in the organization.Job Title: Business Operations ManagerLocation: New York, NYPosition: OnsiteWhat's the Job? Drive executive communication by translating quantitative insights into actionable strategies for key stakeholders. Engage proactively with cross-functional teams to identify strengths and opportunities within the business. Support compensation planning to align behaviors with fiscal year strategies and business priorities. Utilize project management tools to track and manage project progress effectively. Facilitate meetings and document key takeaways to ensure alignment across diverse teams.What's Needed? 5+ years of experience in sales strategy, operations, or management consulting. Strong organizational and follow-up skills to manage multiple tasks and projects. Proficiency in project management and collaboration tools such as Smartsheet, Asana, or Jira. Analytical and problem-solving skills to identify inefficiencies and develop solutions. Excellent verbal and written communication skills for clear project updates and documentation.What's in it for me? Be part of a team that values creativity and enjoys a fun work environment. Engage in cross-functional collaboration across diverse teams. Work on impactful projects that drive business transformation. Develop your skills in a dynamic and supportive setting.Upon completion of waiting period consultants are eligible for: Medical and Prescription Drug Plans Dental Plan Vision Plan Health Savings Account Health Flexible Spending Account Dependent Care Flexible Spending Account Supplemental Life Insurance Short Term and Long Term Disability Insurance Business Travel Insurance 401(k), Plus Match Weekly PayIf this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
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Business Operations Manager
Posted 5 days ago
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Job Description
As we transition to the world of AI native applications, there is one element that matters more than anything - the data.
At Enterpret, we are unlocking the most impactful dataset for businesses - customer feedback - to help brands build products customers love. Our platform, powered by custom AI, unifies and deeply understands this unstructured data, and enables teams to extract meaningful insights.
We power teams at Vimeo, Canva, Descript, Notion, Strava, Perplexity, Loom, and several decacorns and F500 companies. Enterpret is backed by Kleiner Perkins, Sequoia Capital India, and Unusual Ventures. Read more about our team, core values, and operating principles here.
About the Role
Enterpret is looking for a sharp, data-driven operator to drive high-impact strategic and operational initiatives across the company. As a founding member of our BizOps team reporting to the Head of Business Operations, in this role you'll operate at the intersection of operations, finance, and GTM as a trusted problem solver and thought partner to teams across the business.
This is a hands-on, high-autonomy role designed for someone who gets energy from solving hard problems and building systems and processes.
Responsibilities
- Work to identify and drive forward high-impact strategic initiatives across departments (e.g. go-to-market, marketing, operational efficiency, pricing, forecasting and planning) from scoping through execution
- Structure and solve ambiguous business problems, distilling complex data into actionable recommendations
- Build scalable business processes to support rapid growth - from first principles through implementation
- Diagnose inefficiencies, design process improvements, and implement tools or automations to boost output and clarity across GTM workflows
- Define key metrics, build dashboards, analyze data and deliver insights that drive better decisions across the company
- Build and improve strategic planning cadences, including annual planning, quarterly reviews, and operating rhythms
- Build and improve core RevOps processes including territory planning, quota management, pipeline hygiene, and forecasting
- 3-6 years of experience in a high-performance environment such as management consulting, investment banking, private equity, or in BizOps / Strategy & Operations / GTM / finance / RevOps roles at a fast-scaling tech company
- Proven track record of tackling unstructured problems and driving initiatives from 0 to 1
- Strong analytical and problem solving skills - comfortable modeling in Excel, and highly proficient with data tools, systems, and AI (e.g., n8n, Salesforce, Hubspot, Clay, Zapier, SQL)
- Creative problem solver with a systems mindset and strong business intuition
- Highly organized, detail-oriented, and innate ability to thrive in a fast-paced environment
- Humble, collaborative, and able to influence without authority
- Prior experience as a founder or have created/done something that has gone viral)
- Ownership: Influence the trajectory of an early-stage startup.
- Competitive Compensation: Top-tier salary and equity.
- Title will be commensurate based on experience
- Health & Retirement: Medical, dental, vision, and 401(k).
- Time Off: Generous vacation and parental leave policies.
- We are an equal opportunity employer. We ensure that none of our employees or prospective employees receives less favourable treatment as a result of age, sex, disability, marital status, colour, race, religion or ethnic origin. Equally we aim to ensure that no such employee is disadvantaged by terms and conditions of employment which cannot be justified.
Business Operations Director
Posted 7 days ago
Job Viewed
Job Description
At Early Warning, weve powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze?, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses.
Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment.
Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship.
Overall Purpose
The Business Operations Director is a key leadership role that interfaces with senior leaders, internal business partners, and subject matter experts to support day-to-day operations and implement key strategies and initiatives. This role is critical to operationalize information about the processes, measurement systems, technical requirements, financials, talent, and controls involved in the management of the business. Responsibilities may range from support of the finance management, special projects, resource planning, ensuring alignment, cross functional insight, accurate reporting, and presentation of Early Warnings business strategies.
Essential Functions
Strategic Planning and Thought Leadership : Serve as trusted resource and escalation point for Executive Leader. Lead extensive stakeholder management and day-to-day collaboration in strategic initiatives. Produce associated materials that are structured and communicated in high-quality outputs, both in written and oral form.
Project Leadership : Lead all aspects of strategic team initiatives driving role clarity and clear accountabilities, in partnership with stakeholders. This includes business development, recommendations, and execution. Articulates success factors and identifies critical team goals and objectives.
Business Routine Leadership : Serve as the main point of contact for managing business routines, operations, and strategic project implementations. Manage regular cadence of meetings and keep Sr. Leadership informed of key deliverables. Author highly effective and professionally written communications and presentations.
Project Management : Direct and govern the projects/programs within the business unit portfolio. Ensure projects and initiatives prioritization, monitors project scope, timeline, budget, quality and ensures processes are being followed. Motivate and drive accountability for a cross-functional team to meet commitments.
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Reporting and Metrics : Leverage metrics and key performance indicators to understand performance and overall effectiveness. Identify improvement opportunities, develop recommendations, and implement change.
Team Operations : Coordinate and manage team meetings and documentation. Assist in managing the P&L and provide monthly support on the P&L and forecasting process.
Risk: Work closely with the business function to support the companys commitment to risk management and protecting the integrity and confidentiality of systems and data.
Minimum Qualifications
Education and experience typically obtained through completion of a bachelor's degree in business, Project Management and/or Computer Science or related field.
Minimum 10 years experience in a business operations function or related experience.
Proven ability to drive complex programs and projects through their life cycle, ensuring solutions are sound and aligned to business goals.
Advanced skills in Microsoft PowerPoint and Excel.
Possess excellent analytical and problem-solving abilities, with the ability to deal effectively with ambiguity and constant change.
Experience with leading organizational change management efforts.
Excellent written, verbal, and presentation communication skills with the ability to tailor to varying audiences.
Proactive in identifying and driving process improvements and documenting efficiency gains within the organization.
Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment.
Highly engaged, self-starter with the ability to balance achieving results and fostering collaboration.
Demonstrated experience in planning and orchestrating assignments to completion.
Previous experience with P&L / budgets and annual financial planning.
Background and drug screen.
For Technology-specific roles: May require specific technical experience and/or skills.
The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.
Physical Requirements
Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.
The base pay scale for this position in:
Phoenix, AZ/ Chicago, IL in USD per year is: $160,000 - $00,000.
New York, NY/ San Francisco, CA in USD per year is: 180,000 - 220,000.
Additionally, candidates are eligible for a discretionary incentive plan and benefits.
This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidates education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes.
Some of the Ways We Prioritize Your Health and Happiness
Healthcare Coverage Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
401(k) Retirement Plan Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
Paid Time Off Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
12 weeks of Paid Parental Leave
Maven Family Planning provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
AndSOmuch more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Ourteamcan share more during the interview process!
Early Warning Services, LLC (Early Warning) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.
Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify.
#J-18808-LjbffrBusiness Operations Director
Posted 8 days ago
Job Viewed
Job Description
At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle, Paze, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose The Business Operations Director is a key leadership role that interfaces with senior leaders, internal business partners, and subject matter experts to support day-to-day operations and implement key strategies and initiatives. This role is critical to operationalize information about the processes, measurement systems, technical requirements, financials, talent, and controls involved in the management of the business. Responsibilities may range from support of the finance management, special projects, resource planning, ensuring alignment, cross functional insight, accurate reporting, and presentation of Early Warning's business strategies. Essential Functions Strategic Planning and Thought Leadership : Serve as trusted resource and escalation point for Executive Leader. Lead extensive stakeholder management and day-to-day collaboration in strategic initiatives. Produce associated materials that are structured and communicated in high-quality outputs, both in written and oral form. Project Leadership : Lead all aspects of strategic team initiatives driving role clarity and clear accountabilities, in partnership with stakeholders. This includes business development, recommendations, and execution.Articulates success factors and identifies critical team goals and objectives. Business Routine Leadership :Serve as the main point of contact for managing business routines, operations, and strategic project implementations. Manage regular cadence of meetings and keep Sr. Leadership informed of key deliverables. Author highly effective and professionally written communications and presentations. Project Management : Direct and govern the projects/programs within the business unit portfolio. Ensure projects and initiatives prioritization, monitors project scope, timeline, budget, quality and ensures processes are being followed. Motivate and drive accountability for a cross-functional team to meet commitments. Reporting and Metrics : Leverage metrics and key performance indicators to understand performance and overall effectiveness. Identify improvement opportunities, develop recommendations, and implement change. Team Operations : Coordinate and manage team meetings and documentation. Assist in managing the P&L and provide monthly support on the P&L and forecasting process. Risk: Work closely with the business function to support the company's commitment to risk management and protecting the integrity and confidentiality of systems and data. Minimum Qualifications Education and experience typically obtained through completion of a bachelor's degree in business, Project Management and/or Computer Science or related field. Minimum 10 years' experience in a business operations function or related experience. Proven ability to drive complex programs and projects through their life cycle, ensuring solutions are sound and aligned to business goals. Advanced skills in Microsoft PowerPoint and Excel. Possess excellent analytical and problem-solving abilities, with the ability to deal effectively with ambiguity and constant change. Experience with leading organizational change management efforts. Excellent written, verbal, and presentation communication skills with the ability to tailor to varying audiences. Proactive in identifying and driving process improvements and documenting efficiency gains within the organization. Ability to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment. Highly engaged, self-starter with the ability to balance achieving results and fostering collaboration. Demonstrated experience in planning and orchestrating assignments to completion. Previous experience with P&L / budgets and annual financial planning. Background and drug screen. For Technology-specific roles: May require specific technical experience and/or skills. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor. Physical Requirements Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. The base pay scale for this position in: Phoenix, AZ/ Chicago, IL in USD per year is: $160,000 - $00,000. New York, NY/ San Francisco, CA in USD per year is: 180,000 - 220,000. Additionally, candidates are eligible for a discretionary incentive plan and benefits. This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific candidate, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate's education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes. Some of the Ways We Prioritize Your Health and Happiness Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses. 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility. Paid Time Off -Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day. 12 weeks of Paid Parental Leave Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. AndSOmuch more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Ourteamcan share more during the interview process! Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. Early Warning Services LLC is a proud participant in E-Verify, a federal program to help ensure a legal and authorized workforce. As part of our hiring process, we electronically verify the employment eligibility of all new hires through E-Verify. For more information on your rights and responsibilities under E-Verify please visit Home | E-Verify . #J-18808-Ljbffr