1,107 Business Optimization jobs in the United States
Business Optimization Analyst
02298 Boston, Massachusetts
DentaQuest
Posted today
Job Viewed
Job Description
The Business Optimization Analyst plays a key development role in managing business needs including business solutions, test support, operational readiness and business efficiencies to assist in reduced operational costs and efficiency gains. Works as a liaison with the business, IT and other PMO team members to ensure the design, management, execution and reporting of all project requirements and solutions meets the business and project expectations. The Business Optimization Analyst understands business functionality, problems and opportunities in the context of the requirements and recommends solution opportunities that enable the organization to achieve its goals. The Business Optimization Analyst works on critical business processes and needs and ensures the solutions delivered are accepted by the business and that the business is operationally ready to manage the steady state of the new functionality post implementation.
PRIMARY JOB RESPONSIBILITIES:
- Working with various business groups and management analyzes detailed business requirements and business processes and assists in validating proposed solutions/process changes to ensure they meet the expectations of our business initiatives.
- Understands release scope and provides manager high level milestones for projects assigned.
- Ensures representation of the business at all requirements and system development/solution meetings to support the end users and ensures all areas of functionality are considered and scope of system changes/process requirements documented meets the needs of the business liaisons for test development and execution.
- Organizes, facilitates and ensures milestone deliverables for all business meetings related to readiness and to ensure critical participation and documentation of all decisions related to project and process scope.
- Manages to project timelines and provides status updates including updated materials for weekly business and team reviews.
- Ensures complete business scenarios are developed for each release and project and ensures business success criteria is documented and business acceptance is elicited.
- Coordinates the dependencies required for test scenarios required by the business and IT.
- Manages the implementation of test plans, validates documented results are accurate and has received business approval to ensure a quality product is approved for implementation.
- Provides test support by designing and assisting in the execution of test scenarios for enhanced or new functionality and ensures all components of the testing are complete and accurate.
- Tracks and manages defects impacting testing. Engages the business and participates in troubleshooting and research of system defects or other gaps and ensures fixes are fully tested.
- Drives standards, procedures and process improvements for the Business End User Teams as a result of the Operational Readiness efforts.
- Working with the business, identifies and develops process improvement opportunities for the projects.
- Validates business readiness for implementation including requirements validation, test execution, business acceptance, testing, training, implementation and post implementation efforts to ensure the business can manage the steady state of all new functionality and processes post implementation.
- Other duties as assigned.
Skills & Requirements
Required Experience
- BS degree or equivalent and 2-4 years work experience in the Health Care/Dental Insurance Industry or equivalent combination.
- Working knowledge of SDLC methodologies.
- Understanding of project management principles and deliverables.
- Possesses an understanding in the areas of application functionality.
- Understands how various systems and applications function to support business objectives.
- Strong experience using MSOffice tools; working experience with visio and MS Project Manager strongly desired.
- Demonstrates key analytical skills with a strong working knowledge of the business in order to effectively validate business needs, validate solutions and prepare the business for implementations.
- Experience working in cross functional team projects.
- Excellent problem solving ability.
- Demonstrated Critical thinking skills.
- Ability to manage multiple tasks with minimal supervision.
- Excellent organization and prioritization skills.
- Strong oral and written communication skills.
- Shows initiative to learn more and take on more challenges.
Careers
As one of the nation's leading oral health companies, we direct all our energy and resources to improving oral health in the communities we serve. We depend on our people for our ability to provide the highest-quality benefit programs and superior customer service. If you're looking for a challenging work environment where you will be asked to continually develop your skills, you've found the right place.
We are a growing, financially sound company with many advantages to offer to our employees. In addition to competitive salaries and a great benefits package, we also offer a stimulating, productive work environment. Work-life balance is a reality at DentaQuest, as is our commitment to our employees' career advancement.
DentaQuest is an equal opportunity employer. We believe that your work history is the best measure of the value you will bring to the company. We do not base any employment decision on a person's race, religion, color, national origin, gender, sexual preference, marital status, age, veteran status, or disability unrelated to the ability to do the job.
Thank you for visiting. We are delighted that you are considering joining our team of dedicated oral health professionals.
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0
Senior Manager, Business Optimization
92725 Santa Ana, California
Profit Recovery Partners
Posted 3 days ago
Job Viewed
Job Description
Job Details
Job Location
3501 W SUNFLOWER AVE, SUITE 200 - SANTA ANA, CA
Position Type
Full Time
Education Level
4 Year Degree
Job Category
Consultant
Description
Work Location:
At Profit Recovery Partners (PRP), we believe that collaboration and innovation thrive when we're together. This position isfully onsite at our Santa Ana office, allowing for real-time teamwork, immediate problem-solving, and a strong sense of community among our team members.
Who You Are:
A Senior Manager of Business Optimization position for Profit Recovery Partners is an individual with experience in consulting to develop and negotiate innovative expense reduction solutions for large enterprise clients in our Practice Groups. You have specific experience with cost optimization. This role will consult directly with CFOs and CIOs at some of the largest companies in North America and is responsible for managing expense reduction projects from the initial assessment of our client's existing product usage, pricing, vendor contracts, and agreements all the way through expense reduction strategy development and vendor negotiations.
What You Need:
Profit Recovery Partners is a professional services firm that develops, implements and manages cost-reduction solutions for FORTUNE 1000 companies, law firms, private equity firms and private companies throughout North America. Our spend management, supplier management and procurement strategies have resulted in more than $4.4 billion in client savings.
Why Join Us:
At PRP, we offer more than just a job - we provide a dynamic, supportive environment where you can thrive personally and professionally. Here's what you can expect when you join our team:
The total compensation for this position ranges from 94,700.00-155,000.00. Actual compensation within the range will be dependent upon the individual's skills, experience, education, qualifications, and applicable employment laws.
Equal Opportunity Employer
Job Location
3501 W SUNFLOWER AVE, SUITE 200 - SANTA ANA, CA
Position Type
Full Time
Education Level
4 Year Degree
Job Category
Consultant
Description
Work Location:
At Profit Recovery Partners (PRP), we believe that collaboration and innovation thrive when we're together. This position isfully onsite at our Santa Ana office, allowing for real-time teamwork, immediate problem-solving, and a strong sense of community among our team members.
Who You Are:
A Senior Manager of Business Optimization position for Profit Recovery Partners is an individual with experience in consulting to develop and negotiate innovative expense reduction solutions for large enterprise clients in our Practice Groups. You have specific experience with cost optimization. This role will consult directly with CFOs and CIOs at some of the largest companies in North America and is responsible for managing expense reduction projects from the initial assessment of our client's existing product usage, pricing, vendor contracts, and agreements all the way through expense reduction strategy development and vendor negotiations.
- You are an individual with a passion for the consulting industry.
- You have extensive knowledge in cost optimization and/or have held pricing or implementation roles in the relevant areas we consult.
- You utilize and are experienced in using out-of-the-box thinking to develop solutions for large enterprise clients.
- You have the ability to identify savings based on a customer's infrastructure, vendor contracts, and pricing schedules, and you are able to provide comprehensive solutions for our clients to help them drive cost savings.
- Personnel Services: Temp labor, travel, prescription drugs
- Information technology: Mobility, telecommunications, specialty software
- Healthcare & Benefits: Employee health plans, prescription drugs, Healthcare Broker relationships
- Global Logistics: Freight & small parcel
- Facilities, Operation, Research: Copiers, MPS, Equipment leasing, Record Retention, Waste, Heavy duty equipment
- Financial services: Treasury Services, Merchant Services, APPO, Payment Solutions
- Collect, analyze, and present data that helps clients decide how best to reduce their expenses
- Review organizational processes/systems and uncover expense reduction opportunities for our clients by applying your industry expertise, business acumen, and analytical skill
- Negotiate, or consult with clients on how to negotiate, best-in-class pricing and business terms with vendors on new contracts and licensing agreements
- Monitor, evaluate, and present on industry trends, vendor contract terms, and pricing changes
- Lead a team of 3-4 direct reports responsible for their own projects from start to finish and assisting with analysis, work product creation and client presentation support
- Contributes to P&L management
- Manage project timelines/milestones and action items
- Develop and follow defined Practice Group and Company processes and procedures
- Demonstrate creative thinking and ability to resolve complex and sensitive client issues
- Maintain healthy and productive relationships with clients, colleagues, and vendor executives
- Present or assist in the presentation of savings and new project opportunities to clients
- Provide creditability to sales process including developing the value propositions, attending strategic sales calls, and conducting ongoing sales training
- Prepare effective analysis and documentation regarding savings opportunities available to existing and prospective clients
- Other duties as assigned
What You Need:
- BA/BS Degree required with a minimum 7+ years of relevant experiencewithconsulting and/or price negotiation
- Demonstrated experience and knowledge ofcost optimization
- Proficiency with Microsoft Office suite of products
- Expert ability with the analysis of data in MS Excel
- Prior consulting experience is preferred
- Excellent communication and written skills with attention to details
- Exceptional team player; work well with cross-functional teams & with diverse levels within the organization
- Self-motivated, disciplined, and highly organized; able to prioritize in a fast-paced environment
- Flexible and willing to accept a change in priorities as necessary
- Sense of urgency and timely deliveries
Profit Recovery Partners is a professional services firm that develops, implements and manages cost-reduction solutions for FORTUNE 1000 companies, law firms, private equity firms and private companies throughout North America. Our spend management, supplier management and procurement strategies have resulted in more than $4.4 billion in client savings.
Why Join Us:
At PRP, we offer more than just a job - we provide a dynamic, supportive environment where you can thrive personally and professionally. Here's what you can expect when you join our team:
- Comprehensive Benefits:
- Full medical, dental, and vision coverage
- Optional pet insurance
- Access to a gym membership discount (offered through our healthcare provider and available for select fitness centers)
- $00/month waived medical benefit for employees who opt out of our health plans
- Cell phone stipend for applicable roles
- Financial Wellness: 401(k) plan with company match
- Time Off to Recharge: Generous paid holidays, vacation, sick leave, bereavement, and jury duty leave
- Strong Foundation: Over 28 years of consistent growth and success
- Fun & Connection: Annual summer retreat, holiday parties, happy hours, and themed celebrations throughout the year
- Career Growth: A collaborative, high-performing team with frequent recognition and opportunities for internal promotion
- Our Culture: Fast-paced, team-driven, and fueled by a shared commitment to excellence
- Giving Back & Getting Involved:
We're proud of our employee-led committees that support causes and initiatives that matter to us all:
- Corporate Social Responsibility
- Youth Rising Group
- Women's Empowerment Group
- Wellness Committee
- Learn more at
The total compensation for this position ranges from 94,700.00-155,000.00. Actual compensation within the range will be dependent upon the individual's skills, experience, education, qualifications, and applicable employment laws.
Equal Opportunity Employer
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1
Business Optimization Specialist - Accounts Receivable
44139 Solon, Ohio
Nestle
Posted today
Job Viewed
Job Description
Foods you love. Brands you trust. And a career that empowers you to grow.
At Nestle USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity - and responsibility - to be there for every moment in our consumers' lives.
Joining Nestle means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.
This position is not eligible for Visa Sponsorship.
POSITION SUMMARY
The Business Optimization Specialist in Supply Chain Business Solution Center (BSC) is responsible for participating and leading all Acquisitions, Integrations, Transitions and Divestures that impacts the BSC from an Order to Cash (O2C) perspective. This role is responsible for identifying and executing business specific O2C process initiatives to improve performance in close collaboration with the appropriate business partners. This role will also lead and attend business-specific cross-functional projects and supports the teams in the BSC with system-related activities and enhancements, with a heavy focus on the Accounts Receivable, Claims and Deductions side of the business. This role has the subject matter expertise to enhance these current processes and solutions, and drive implementations of new systems/tools for the benefit of the overarching supply organization. This role is responsible for all Compliance activity for the BSC, as well as providing business support to the BSC and Center of Scale (CoS).
PRIMARY RESPONSIBILITIES:
* Leads or participates in business-specific projects such as acquisitions, integrations, divestitures, and other business changes or business integration activities the impacts the BSC from an O2C perspective
* Participates and leads all compliance activity for the BSC. Includes: Compensating Control reports, as well as NMA, NGA, KPMG, etc. audits.
* Participates and executes yearly internal audits for the BSC O2C processes & procedures
* Provides business support to the BSC; daily, weekly and monthly reporting
* Provides business support to the BSC as it relates to the varies tools that are used to manage the business
* Works directly with the Center of Scale (CoS) to ensure compliance to the BSC O2C processes and procedures
* Performs system testing to ensure systems and process readiness (e.g., monthly Import All, new functionalities, unique business scenarios and processes, etc.)
* Builds and monitors customized/specialized reporting based on business needs (e.g., etc.)
* Identifies business requirements based on specific customer / business needs and raises business gaps
* Provides support in building capabilities within the BSC and CoS CA teams
* Provides support to CoS DxC and Cash App team as needed
* Collaborates with the CC CoC on a regular basis to ensure the policy and procedures are updated
* Business travel as needed
REQUIREMENTS AND MINIMUM EDUCATION LEVEL:
* 4-year bachelors' diploma preferred or equivalent work experience.
EXPERIENCE:
* 2 - 4 years' experience in Supply Chain preferred (e.g., Order Management, Distribution, Inventory Management, Transportation, Demand and Supply Planning etc.
SKILLS:
* Excellent written and verbal communication skills
* Excellent analytical aptitude with a proven ability to analyze/interpret data
* Well-organized, methodical thinker with excellent decision-making skills
* Strong and creative problem-solving skills, with emphasis on identifying root causes
* Proficiency in Microsoft office applications (e.g., Word, Excel, Outlook and Access)
* Proficiency in SAP, BW and Business Objects preferred
* Ability to work in a fast-paced environment and handle multiple priorities
* Ability to work independently with minimal supervision
* Previous project management skills preferred
#LI-CB1
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestle. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestle seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestle home.
The Nestle Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at or please dial 711 and provide this number to the operator: 1- .
This position is not eligible for Visa Sponsorship.
Review our applicant privacy notice before applying at
Job Requisition:353709
View Now
2
Business Optimization Specialist - Accounts Receivable
44139 Solon, Ohio
Nestle
Posted 10 days ago
Job Viewed
Job Description
Foods you love. Brands you trust. And a career that empowers you to grow.
At Nestlé USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity - and responsibility - to be there for every moment in our consumers' lives.
Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.
_This position is not eligible for Visa Sponsorship._
POSITION SUMMARY
The Business Optimization Specialist in Supply Chain Business Solution Center (BSC) is responsible for participating and leading all Acquisitions, Integrations, Transitions and Divestures that impacts the BSC from an Order to Cash (O2C) perspective. This role is responsible for identifying and executing business specific O2C process initiatives to improve performance in close collaboration with the appropriate business partners. This role will also lead and attend business-specific cross-functional projects and supports the teams in the BSC with system-related activities and enhancements, with a heavy focus on the Accounts Receivable, Claims and Deductions side of the business. This role has the subject matter expertise to enhance these current processes and solutions, and drive implementations of new systems/tools for the benefit of the overarching supply organization. This role is responsible for all Compliance activity for the BSC, as well as providing business support to the BSC and Center of Scale (CoS).
PRIMARY RESPONSIBILITIES:
- Leads or participates in business-specific projects such as acquisitions, integrations, divestitures, and other business changes or business integration activities the impacts the BSC from an O2C perspective
- Participates and leads all compliance activity for the BSC. Includes: Compensating Control reports, as well as NMA, NGA, KPMG, etc. audits.
- Participates and executes yearly internal audits for the BSC O2C processes & procedures
- Provides business support to the BSC; daily, weekly and monthly reporting
- Provides business support to the BSC as it relates to the varies tools that are used to manage the business
- Works directly with the Center of Scale (CoS) to ensure compliance to the BSC O2C processes and procedures
- Performs system testing to ensure systems and process readiness (e.g., monthly Import All, new functionalities, unique business scenarios and processes, etc.)
- Builds and monitors customized/specialized reporting based on business needs (e.g., etc.)
- Identifies business requirements based on specific customer / business needs and raises business gaps
- Provides support in building capabilities within the BSC and CoS CA teams
- Provides support to CoS DxC and Cash App team as needed
- Collaborates with the CC CoC on a regular basis to ensure the policy and procedures are updated
- Business travel as needed
REQUIREMENTS AND MINIMUM EDUCATION LEVEL:
- 4-year bachelors' diploma preferred or equivalent work experience.
EXPERIENCE:
- 2 - 4 years' experience in Supply Chain preferred (e.g., Order Management, Distribution, Inventory Management, Transportation, Demand and Supply Planning etc.
SKILLS:
- Excellent written and verbal communication skills
- Excellent analytical aptitude with a proven ability to analyze/interpret data
- Well-organized, methodical thinker with excellent decision-making skills
- Strong and creative problem-solving skills, with emphasis on identifying root causes
- Proficiency in Microsoft office applications (e.g., Word, Excel, Outlook and Access)
- Proficiency in SAP, BW and Business Objects preferred
- Ability to work in a fast-paced environment and handle multiple priorities
- Ability to work independently with minimal supervision
- Previous project management skills preferred
#LI-CB1
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at or please dial 711 and provide this number to the operator: 1- .
This position is not eligible for Visa Sponsorship.
Review our applicant privacy notice before applying at Requisition: 353709
At Nestlé USA, we're all working towards the same goal - to delight and deliver for our consumers. With a rich portfolio of beloved brands, including DiGiorno, Toll House, and Coffee mate, in 97% of U.S. households, we have a unique opportunity - and responsibility - to be there for every moment in our consumers' lives.
Joining Nestlé means becoming part of an inclusive workplace that inspires innovation, encourages strategic thinking and creativity, and celebrates your achievements. No matter where you work within the organization, you are empowered to challenge the status quo, embrace risk-taking, and pioneer new ideas. Our supportive and collaborative environment encourages bold ambitions and continuous learning so that everyone can grow and thrive.
_This position is not eligible for Visa Sponsorship._
POSITION SUMMARY
The Business Optimization Specialist in Supply Chain Business Solution Center (BSC) is responsible for participating and leading all Acquisitions, Integrations, Transitions and Divestures that impacts the BSC from an Order to Cash (O2C) perspective. This role is responsible for identifying and executing business specific O2C process initiatives to improve performance in close collaboration with the appropriate business partners. This role will also lead and attend business-specific cross-functional projects and supports the teams in the BSC with system-related activities and enhancements, with a heavy focus on the Accounts Receivable, Claims and Deductions side of the business. This role has the subject matter expertise to enhance these current processes and solutions, and drive implementations of new systems/tools for the benefit of the overarching supply organization. This role is responsible for all Compliance activity for the BSC, as well as providing business support to the BSC and Center of Scale (CoS).
PRIMARY RESPONSIBILITIES:
- Leads or participates in business-specific projects such as acquisitions, integrations, divestitures, and other business changes or business integration activities the impacts the BSC from an O2C perspective
- Participates and leads all compliance activity for the BSC. Includes: Compensating Control reports, as well as NMA, NGA, KPMG, etc. audits.
- Participates and executes yearly internal audits for the BSC O2C processes & procedures
- Provides business support to the BSC; daily, weekly and monthly reporting
- Provides business support to the BSC as it relates to the varies tools that are used to manage the business
- Works directly with the Center of Scale (CoS) to ensure compliance to the BSC O2C processes and procedures
- Performs system testing to ensure systems and process readiness (e.g., monthly Import All, new functionalities, unique business scenarios and processes, etc.)
- Builds and monitors customized/specialized reporting based on business needs (e.g., etc.)
- Identifies business requirements based on specific customer / business needs and raises business gaps
- Provides support in building capabilities within the BSC and CoS CA teams
- Provides support to CoS DxC and Cash App team as needed
- Collaborates with the CC CoC on a regular basis to ensure the policy and procedures are updated
- Business travel as needed
REQUIREMENTS AND MINIMUM EDUCATION LEVEL:
- 4-year bachelors' diploma preferred or equivalent work experience.
EXPERIENCE:
- 2 - 4 years' experience in Supply Chain preferred (e.g., Order Management, Distribution, Inventory Management, Transportation, Demand and Supply Planning etc.
SKILLS:
- Excellent written and verbal communication skills
- Excellent analytical aptitude with a proven ability to analyze/interpret data
- Well-organized, methodical thinker with excellent decision-making skills
- Strong and creative problem-solving skills, with emphasis on identifying root causes
- Proficiency in Microsoft office applications (e.g., Word, Excel, Outlook and Access)
- Proficiency in SAP, BW and Business Objects preferred
- Ability to work in a fast-paced environment and handle multiple priorities
- Ability to work independently with minimal supervision
- Previous project management skills preferred
#LI-CB1
It is our business imperative to remain a very inclusive workplace.
To our veterans and separated service members, you're at the forefront of our minds as we recruit top talent to join Nestlé. The skills you've gained while serving our country, such as flexibility, agility, and leadership, are much like the skills that will make you successful in this role. In addition, with our commitment to an inclusive work environment, we recognize the exceptional engagement and innovation displayed by individuals with disabilities. Nestlé seeks such skilled and qualified individuals to share our mission where you'll join a cohort of others who have chosen to call Nestlé home.
The Nestlé Companies are equal employment opportunity employers. All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by applicable law. Prior to the next step in the recruiting process, we welcome you to inform us confidentially if you may require any special accommodations in order to participate fully in our recruitment experience. Contact us at or please dial 711 and provide this number to the operator: 1- .
This position is not eligible for Visa Sponsorship.
Review our applicant privacy notice before applying at Requisition: 353709
View Now
3
Sr. Manager- Business Optimization & Program Management
80285 Denver, Colorado
Band-It
Posted today
Job Viewed
Job Description
Requires Bachelor's degree in Industrial and Production Engineering or related engineering field and 5 years of experience in the following: new product development; Lean concept; 80/20; working with contractors, outside service providers, and vendors; and experience taking product design from concept to finished component drawings using 3D CAD systems. Scheduled remote work allowed in conjunction with required in office days in Denver, Colorado. Must have legal authority to work in U.S. EEOE.
Send resumes to: Carlene Gates, HR Manager, Band-It-IDEX, Inc., 4799 Dahlia Street, Denver, CO 80216 or
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4
Business Process Optimization Specialist
85285 Tempe, Arizona
MILLENNIUMSOFT
Posted 3 days ago
Job Viewed
Job Description
Position : Business Process Optimization Specialist
Location : Tempe, AZ
Duration : 6 Months
Total Hours/week : 40.00
1st Shift
Client: Medical Device Company
Job Category: Project Management & Technical
Function: Customer Experience & Operational Excellence, Global Customer Service
Level of Experience: Mid- Senior Level, Professional Individual Contributor
Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)
Education required:
Bachelors required, MBA highly preferred
3 must haves on the resumes :
- Proven process improvement projects end to end with quantifiable impacts and measurable results li>Proven design & execution of change management strategies within large transformational initiative
- Strong understanding, interpretation, and analytics on KPI data to drive business case creation & recommendations (excel required, SQL, Power BI or Salesforce all +s)
Job Description:
- The Business Process Optimization Specialist (Contractor) supports the Integrated Solutions and Care Continuum teams, and broader GCS organization by identifying, leading, and contributing to people, process, and technology projects utilizing lean methodologies, analytics, project management best practices, functional knowledge (e.g. service operations, sales operations), and business acumen.
- Their focus will be: identifying and driving transformational process improvements, conducting strategic analytics, and innovating to align with industry best practice.
To be successful in this role, we are looking for someone who is:
- Comfortable with ambiguity
- Enjoys process simplification and streamlining to drive transformation using analysis, facilitation, influencing, and change adoption skills
- Has strong skills to manage leadership audiences, set expectations, and influence for results
- Thinks big picture
- Has strong abilities to create leadership level governance models and data driven business cases
- Is savvy with strategic operational analytics and develops strong recommendations on how and what to measure to drive organizational performance
- Effortlessly juggles multiple competing initiatives through rigorous prioritization
- Quickly ramps up into new areas and embraces a growth mindset
- Is proactive and assertive in nature, driving accountability / ownership
- Has experience driving both long and short-term / quick turn time strategic portfolio initiatives with successful hand-offs back to business stakeholders
- A proven record of leading transformation and innovation initiatives
- Our team is a group of self-starting, go-getters who seek to continuously improve and learn in everything we do. An iterative, open, and driving mind-set is a must have for being part of this successful team.
Specific Duties, Activities and Responsibilities (% of time)
- Strategy & Process Improvement 40%
- Leading Transformation & Change Management 35%
- Strategic Execution 20%
- Administrative/Other 5%
Knowledge, Skills and Abilities:
The Business Process Optimization Specialist will:
1. Strategy & Process Improvement
- Simultaneously contribute to multiple strategic and continuous improvements projects led by others using technical skills such as LEAN, six sigma, CTQ, etc.
- Use data insights, industry trends and discoveries, and process knowledge and critical thinking to identify and validate process improvement opportunities.
- Develop business cases for strategic and continuous improvement projects.
- Analyze large amounts of quantitative and qualitative data and recommends insights and solutions to leadership & executive teams on strategic directions.
- Facilitate process design and improvement sessions, developing project plans based on outputs to drive business transformation.
- Lead research on industry and internal best practices to drive transformation vision and roadmaps for the GCS organization
- Facilitate forecasting and financial consultation to leadership teams as inputs to strategic planning
2. Leading Transformation & Change Management
- Create and deliver stakeholder and executive level program updates, reviews, impact analyses and business case presentations
- Develop and lead presentations that deliver succinct/concise recommendations to the management team, providing recommendations with clear rationale & justifications.
- Partner with stakeholders on plan to manage the impact of a project, including training, communication and risk management plans.
- Ensure the adoption of new tools, processes, and behaviors by identifying needs and crafting audience based plans to support adoption.
- Craft, monitor, and socialize adoption progress and hurdles based on key success metrics.
- Lead creation of program related communications and partner with Education Services team to create required training strategies and content delivery required.
- Establishes rapport with internal and external stakeholders that is conducive to a long term business relationships.
3. Strategic Execution
- Identify, design and lead multiple continuous improvement projects simultaneously
- Partner with key team members and stakeholders to ensure timely and successful project completion to meet identified goals.
- Drive creation of business case, scope, and roadmap, inclusive of communications and change management plans, project review meetings, and action item delegation and tracking.
- Identify and monitor key measures to ensure project success and prepares project team and executive level project status reports.
- Coordinate/facilitate/support all aspects of the continuous improvement initiative in regards to key organizational, process and technology change projects to align systems and operations with business objectives.
- Proactively identify long term strategy for initiative ownership and adoption within the business
Certifications:
- Project Management Professional (PMP) and/or Lean Six Sigma training preferred.
Experience or Equivalent:
- 7+ years of experience in operational excellence, process improvement, strategy & transformation, and / or change management.
- Managed/supported continuous improvement and transformation initiatives cross-functionally in an iterative, fast paced environment.
- Strong MS office skills particularly in advanced PowerPoint & Excel.
- Strong analytical, problem-solving, verbal, listening and interpersonal skills.
- Excellent Verbal, Written and Communication Skills.
- Strong leadership, group facilitation, and project management skills.
- Strong business operations/business process knowledge/experience.
- Experience with complex technology implementations.
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5
Manager, Business Process Optimization
99811 Juneau, Alaska
Nelnet
Posted today
Job Viewed
Job Description
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
This role leads a team focused on identifying and executing high-impact process improvements across the organization. It partners with executives and stakeholders to prioritize initiatives, align cross-functional resources, and drive measurable performance gains. As a working manager, this role ensures hands-on leadership by actively contributing to the design and development of technical solutions, maintaining deep technical engagement while guiding the team toward strategic outcomes and continuous improvement.
The Manager plays a pivotal role in integrating advanced technologies-including artificial intelligence (AI), machine learning (ML), and automation-into process redesign efforts. By aligning cross-functional resources and tracking performance metrics, the Manager ensures that optimization initiatives deliver measurable value and support the organization's broader AI Strategy.
**JOB RESPONSIBILITIES:**
+ Lead the Business Process Optimization team, setting strategic direction and managing day-to-day operations.
+ Engage with senior executives and stakeholders to identify and prioritize high-impact process improvement opportunities.
+ Oversee intake, evaluation, and execution of optimization initiatives across business units.
+ Coordinate cross-functional teams and ensure alignment with stakeholders throughout project lifecycles.
+ Guide the integration of automation technologies into process improvement strategies.
+ Contribute directly to the design, development, and deployment of automation solutions.
+ Track and report on performance metrics, team effectiveness, and initiative outcomes.
+ Foster a culture of continuous improvement, innovation, and operational excellence.
+ Provide thought leadership on industry trends, best practices, and emerging technologies.
+ Mentor team members and support their professional development.
**Pay Range for this role is - $110,000 - $130,000
**EDUCATION:**
+ Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field is preferred.
+ Equivalent experience (minimum 4 years) will be considered in lieu of a degree.
**EXPERIENCE:**
+ 5+ years of experience in business process improvement, operations strategy, or a related field.
+ 3+ years of development experience in a high-level programming language.
+ Experience supervising and directing the design, development, and deployment of automation solutions.
+ Proven track record of leading cross-functional initiatives and delivering measurable business outcomes.
+ Familiarity with automation technologies and their application in business operations.
+ Experience with Python and Microsoft Power Automate is highly preferred.
**COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:**
+ Strategic thinking and the ability to translate vision into actionable plans.
+ Strong leadership and team management skills, with experience guiding high-performing teams.
+ Excellent communication and stakeholder engagement skills, including executive-level interaction.
+ Proficiency in process mapping, root cause analysis, and performance tracking.
+ Comprehensive knowledge of automation tools, platforms, and best practices.
+ Expert programming and critical thinking skills, with a demonstrated track record in process automation and optimization.
+ Ability to manage multiple priorities and drive results in a fast-paced environment.
+ Commitment to continuous improvement and fostering a culture of innovation.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
EEO Info ( | EEO Letter ( | EPPA Info ( | FMLA Info (
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
This role leads a team focused on identifying and executing high-impact process improvements across the organization. It partners with executives and stakeholders to prioritize initiatives, align cross-functional resources, and drive measurable performance gains. As a working manager, this role ensures hands-on leadership by actively contributing to the design and development of technical solutions, maintaining deep technical engagement while guiding the team toward strategic outcomes and continuous improvement.
The Manager plays a pivotal role in integrating advanced technologies-including artificial intelligence (AI), machine learning (ML), and automation-into process redesign efforts. By aligning cross-functional resources and tracking performance metrics, the Manager ensures that optimization initiatives deliver measurable value and support the organization's broader AI Strategy.
**JOB RESPONSIBILITIES:**
+ Lead the Business Process Optimization team, setting strategic direction and managing day-to-day operations.
+ Engage with senior executives and stakeholders to identify and prioritize high-impact process improvement opportunities.
+ Oversee intake, evaluation, and execution of optimization initiatives across business units.
+ Coordinate cross-functional teams and ensure alignment with stakeholders throughout project lifecycles.
+ Guide the integration of automation technologies into process improvement strategies.
+ Contribute directly to the design, development, and deployment of automation solutions.
+ Track and report on performance metrics, team effectiveness, and initiative outcomes.
+ Foster a culture of continuous improvement, innovation, and operational excellence.
+ Provide thought leadership on industry trends, best practices, and emerging technologies.
+ Mentor team members and support their professional development.
**Pay Range for this role is - $110,000 - $130,000
**EDUCATION:**
+ Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field is preferred.
+ Equivalent experience (minimum 4 years) will be considered in lieu of a degree.
**EXPERIENCE:**
+ 5+ years of experience in business process improvement, operations strategy, or a related field.
+ 3+ years of development experience in a high-level programming language.
+ Experience supervising and directing the design, development, and deployment of automation solutions.
+ Proven track record of leading cross-functional initiatives and delivering measurable business outcomes.
+ Familiarity with automation technologies and their application in business operations.
+ Experience with Python and Microsoft Power Automate is highly preferred.
**COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:**
+ Strategic thinking and the ability to translate vision into actionable plans.
+ Strong leadership and team management skills, with experience guiding high-performing teams.
+ Excellent communication and stakeholder engagement skills, including executive-level interaction.
+ Proficiency in process mapping, root cause analysis, and performance tracking.
+ Comprehensive knowledge of automation tools, platforms, and best practices.
+ Expert programming and critical thinking skills, with a demonstrated track record in process automation and optimization.
+ Ability to manage multiple priorities and drive results in a fast-paced environment.
+ Commitment to continuous improvement and fostering a culture of innovation.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
EEO Info ( | EEO Letter ( | EPPA Info ( | FMLA Info (
View Now
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6
Manager, Business Process Optimization
62762 Springfield, Illinois
Nelnet
Posted today
Job Viewed
Job Description
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
This role leads a team focused on identifying and executing high-impact process improvements across the organization. It partners with executives and stakeholders to prioritize initiatives, align cross-functional resources, and drive measurable performance gains. As a working manager, this role ensures hands-on leadership by actively contributing to the design and development of technical solutions, maintaining deep technical engagement while guiding the team toward strategic outcomes and continuous improvement.
The Manager plays a pivotal role in integrating advanced technologies-including artificial intelligence (AI), machine learning (ML), and automation-into process redesign efforts. By aligning cross-functional resources and tracking performance metrics, the Manager ensures that optimization initiatives deliver measurable value and support the organization's broader AI Strategy.
**JOB RESPONSIBILITIES:**
+ Lead the Business Process Optimization team, setting strategic direction and managing day-to-day operations.
+ Engage with senior executives and stakeholders to identify and prioritize high-impact process improvement opportunities.
+ Oversee intake, evaluation, and execution of optimization initiatives across business units.
+ Coordinate cross-functional teams and ensure alignment with stakeholders throughout project lifecycles.
+ Guide the integration of automation technologies into process improvement strategies.
+ Contribute directly to the design, development, and deployment of automation solutions.
+ Track and report on performance metrics, team effectiveness, and initiative outcomes.
+ Foster a culture of continuous improvement, innovation, and operational excellence.
+ Provide thought leadership on industry trends, best practices, and emerging technologies.
+ Mentor team members and support their professional development.
**Pay Range for this role is - $110,000 - $130,000
**EDUCATION:**
+ Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field is preferred.
+ Equivalent experience (minimum 4 years) will be considered in lieu of a degree.
**EXPERIENCE:**
+ 5+ years of experience in business process improvement, operations strategy, or a related field.
+ 3+ years of development experience in a high-level programming language.
+ Experience supervising and directing the design, development, and deployment of automation solutions.
+ Proven track record of leading cross-functional initiatives and delivering measurable business outcomes.
+ Familiarity with automation technologies and their application in business operations.
+ Experience with Python and Microsoft Power Automate is highly preferred.
**COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:**
+ Strategic thinking and the ability to translate vision into actionable plans.
+ Strong leadership and team management skills, with experience guiding high-performing teams.
+ Excellent communication and stakeholder engagement skills, including executive-level interaction.
+ Proficiency in process mapping, root cause analysis, and performance tracking.
+ Comprehensive knowledge of automation tools, platforms, and best practices.
+ Expert programming and critical thinking skills, with a demonstrated track record in process automation and optimization.
+ Ability to manage multiple priorities and drive results in a fast-paced environment.
+ Commitment to continuous improvement and fostering a culture of innovation.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
EEO Info ( | EEO Letter ( | EPPA Info ( | FMLA Info (
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
This role leads a team focused on identifying and executing high-impact process improvements across the organization. It partners with executives and stakeholders to prioritize initiatives, align cross-functional resources, and drive measurable performance gains. As a working manager, this role ensures hands-on leadership by actively contributing to the design and development of technical solutions, maintaining deep technical engagement while guiding the team toward strategic outcomes and continuous improvement.
The Manager plays a pivotal role in integrating advanced technologies-including artificial intelligence (AI), machine learning (ML), and automation-into process redesign efforts. By aligning cross-functional resources and tracking performance metrics, the Manager ensures that optimization initiatives deliver measurable value and support the organization's broader AI Strategy.
**JOB RESPONSIBILITIES:**
+ Lead the Business Process Optimization team, setting strategic direction and managing day-to-day operations.
+ Engage with senior executives and stakeholders to identify and prioritize high-impact process improvement opportunities.
+ Oversee intake, evaluation, and execution of optimization initiatives across business units.
+ Coordinate cross-functional teams and ensure alignment with stakeholders throughout project lifecycles.
+ Guide the integration of automation technologies into process improvement strategies.
+ Contribute directly to the design, development, and deployment of automation solutions.
+ Track and report on performance metrics, team effectiveness, and initiative outcomes.
+ Foster a culture of continuous improvement, innovation, and operational excellence.
+ Provide thought leadership on industry trends, best practices, and emerging technologies.
+ Mentor team members and support their professional development.
**Pay Range for this role is - $110,000 - $130,000
**EDUCATION:**
+ Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field is preferred.
+ Equivalent experience (minimum 4 years) will be considered in lieu of a degree.
**EXPERIENCE:**
+ 5+ years of experience in business process improvement, operations strategy, or a related field.
+ 3+ years of development experience in a high-level programming language.
+ Experience supervising and directing the design, development, and deployment of automation solutions.
+ Proven track record of leading cross-functional initiatives and delivering measurable business outcomes.
+ Familiarity with automation technologies and their application in business operations.
+ Experience with Python and Microsoft Power Automate is highly preferred.
**COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:**
+ Strategic thinking and the ability to translate vision into actionable plans.
+ Strong leadership and team management skills, with experience guiding high-performing teams.
+ Excellent communication and stakeholder engagement skills, including executive-level interaction.
+ Proficiency in process mapping, root cause analysis, and performance tracking.
+ Comprehensive knowledge of automation tools, platforms, and best practices.
+ Expert programming and critical thinking skills, with a demonstrated track record in process automation and optimization.
+ Ability to manage multiple priorities and drive results in a fast-paced environment.
+ Commitment to continuous improvement and fostering a culture of innovation.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
EEO Info ( | EEO Letter ( | EPPA Info ( | FMLA Info (
View Now
7
Manager, Business Process Optimization
96823 Honolulu, Hawaii
Nelnet
Posted today
Job Viewed
Job Description
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
This role leads a team focused on identifying and executing high-impact process improvements across the organization. It partners with executives and stakeholders to prioritize initiatives, align cross-functional resources, and drive measurable performance gains. As a working manager, this role ensures hands-on leadership by actively contributing to the design and development of technical solutions, maintaining deep technical engagement while guiding the team toward strategic outcomes and continuous improvement.
The Manager plays a pivotal role in integrating advanced technologies-including artificial intelligence (AI), machine learning (ML), and automation-into process redesign efforts. By aligning cross-functional resources and tracking performance metrics, the Manager ensures that optimization initiatives deliver measurable value and support the organization's broader AI Strategy.
**JOB RESPONSIBILITIES:**
+ Lead the Business Process Optimization team, setting strategic direction and managing day-to-day operations.
+ Engage with senior executives and stakeholders to identify and prioritize high-impact process improvement opportunities.
+ Oversee intake, evaluation, and execution of optimization initiatives across business units.
+ Coordinate cross-functional teams and ensure alignment with stakeholders throughout project lifecycles.
+ Guide the integration of automation technologies into process improvement strategies.
+ Contribute directly to the design, development, and deployment of automation solutions.
+ Track and report on performance metrics, team effectiveness, and initiative outcomes.
+ Foster a culture of continuous improvement, innovation, and operational excellence.
+ Provide thought leadership on industry trends, best practices, and emerging technologies.
+ Mentor team members and support their professional development.
**Pay Range for this role is - $110,000 - $130,000
**EDUCATION:**
+ Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field is preferred.
+ Equivalent experience (minimum 4 years) will be considered in lieu of a degree.
**EXPERIENCE:**
+ 5+ years of experience in business process improvement, operations strategy, or a related field.
+ 3+ years of development experience in a high-level programming language.
+ Experience supervising and directing the design, development, and deployment of automation solutions.
+ Proven track record of leading cross-functional initiatives and delivering measurable business outcomes.
+ Familiarity with automation technologies and their application in business operations.
+ Experience with Python and Microsoft Power Automate is highly preferred.
**COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:**
+ Strategic thinking and the ability to translate vision into actionable plans.
+ Strong leadership and team management skills, with experience guiding high-performing teams.
+ Excellent communication and stakeholder engagement skills, including executive-level interaction.
+ Proficiency in process mapping, root cause analysis, and performance tracking.
+ Comprehensive knowledge of automation tools, platforms, and best practices.
+ Expert programming and critical thinking skills, with a demonstrated track record in process automation and optimization.
+ Ability to manage multiple priorities and drive results in a fast-paced environment.
+ Commitment to continuous improvement and fostering a culture of innovation.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
EEO Info ( | EEO Letter ( | EPPA Info ( | FMLA Info (
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
This role leads a team focused on identifying and executing high-impact process improvements across the organization. It partners with executives and stakeholders to prioritize initiatives, align cross-functional resources, and drive measurable performance gains. As a working manager, this role ensures hands-on leadership by actively contributing to the design and development of technical solutions, maintaining deep technical engagement while guiding the team toward strategic outcomes and continuous improvement.
The Manager plays a pivotal role in integrating advanced technologies-including artificial intelligence (AI), machine learning (ML), and automation-into process redesign efforts. By aligning cross-functional resources and tracking performance metrics, the Manager ensures that optimization initiatives deliver measurable value and support the organization's broader AI Strategy.
**JOB RESPONSIBILITIES:**
+ Lead the Business Process Optimization team, setting strategic direction and managing day-to-day operations.
+ Engage with senior executives and stakeholders to identify and prioritize high-impact process improvement opportunities.
+ Oversee intake, evaluation, and execution of optimization initiatives across business units.
+ Coordinate cross-functional teams and ensure alignment with stakeholders throughout project lifecycles.
+ Guide the integration of automation technologies into process improvement strategies.
+ Contribute directly to the design, development, and deployment of automation solutions.
+ Track and report on performance metrics, team effectiveness, and initiative outcomes.
+ Foster a culture of continuous improvement, innovation, and operational excellence.
+ Provide thought leadership on industry trends, best practices, and emerging technologies.
+ Mentor team members and support their professional development.
**Pay Range for this role is - $110,000 - $130,000
**EDUCATION:**
+ Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field is preferred.
+ Equivalent experience (minimum 4 years) will be considered in lieu of a degree.
**EXPERIENCE:**
+ 5+ years of experience in business process improvement, operations strategy, or a related field.
+ 3+ years of development experience in a high-level programming language.
+ Experience supervising and directing the design, development, and deployment of automation solutions.
+ Proven track record of leading cross-functional initiatives and delivering measurable business outcomes.
+ Familiarity with automation technologies and their application in business operations.
+ Experience with Python and Microsoft Power Automate is highly preferred.
**COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:**
+ Strategic thinking and the ability to translate vision into actionable plans.
+ Strong leadership and team management skills, with experience guiding high-performing teams.
+ Excellent communication and stakeholder engagement skills, including executive-level interaction.
+ Proficiency in process mapping, root cause analysis, and performance tracking.
+ Comprehensive knowledge of automation tools, platforms, and best practices.
+ Expert programming and critical thinking skills, with a demonstrated track record in process automation and optimization.
+ Ability to manage multiple priorities and drive results in a fast-paced environment.
+ Commitment to continuous improvement and fostering a culture of innovation.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
EEO Info ( | EEO Letter ( | EPPA Info ( | FMLA Info (
View Now
8
Manager, Business Process Optimization
80424 Breckenridge, Colorado
Nelnet
Posted today
Job Viewed
Job Description
Nelnet Business Services (NBS), a division of Nelnet, Inc., provides payment technology, education services, and learning management solutions to education and faith-based organizations, serving more than 1,300 higher education institutions, 11,500 K-12 schools, 3,500 churches, and millions of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus on creativity and innovative solutions empowers our customer communities to thrive.
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
This role leads a team focused on identifying and executing high-impact process improvements across the organization. It partners with executives and stakeholders to prioritize initiatives, align cross-functional resources, and drive measurable performance gains. As a working manager, this role ensures hands-on leadership by actively contributing to the design and development of technical solutions, maintaining deep technical engagement while guiding the team toward strategic outcomes and continuous improvement.
The Manager plays a pivotal role in integrating advanced technologies-including artificial intelligence (AI), machine learning (ML), and automation-into process redesign efforts. By aligning cross-functional resources and tracking performance metrics, the Manager ensures that optimization initiatives deliver measurable value and support the organization's broader AI Strategy.
**JOB RESPONSIBILITIES:**
+ Lead the Business Process Optimization team, setting strategic direction and managing day-to-day operations.
+ Engage with senior executives and stakeholders to identify and prioritize high-impact process improvement opportunities.
+ Oversee intake, evaluation, and execution of optimization initiatives across business units.
+ Coordinate cross-functional teams and ensure alignment with stakeholders throughout project lifecycles.
+ Guide the integration of automation technologies into process improvement strategies.
+ Contribute directly to the design, development, and deployment of automation solutions.
+ Track and report on performance metrics, team effectiveness, and initiative outcomes.
+ Foster a culture of continuous improvement, innovation, and operational excellence.
+ Provide thought leadership on industry trends, best practices, and emerging technologies.
+ Mentor team members and support their professional development.
**Pay Range for this role is - $110,000 - $130,000
**EDUCATION:**
+ Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field is preferred.
+ Equivalent experience (minimum 4 years) will be considered in lieu of a degree.
**EXPERIENCE:**
+ 5+ years of experience in business process improvement, operations strategy, or a related field.
+ 3+ years of development experience in a high-level programming language.
+ Experience supervising and directing the design, development, and deployment of automation solutions.
+ Proven track record of leading cross-functional initiatives and delivering measurable business outcomes.
+ Familiarity with automation technologies and their application in business operations.
+ Experience with Python and Microsoft Power Automate is highly preferred.
**COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:**
+ Strategic thinking and the ability to translate vision into actionable plans.
+ Strong leadership and team management skills, with experience guiding high-performing teams.
+ Excellent communication and stakeholder engagement skills, including executive-level interaction.
+ Proficiency in process mapping, root cause analysis, and performance tracking.
+ Comprehensive knowledge of automation tools, platforms, and best practices.
+ Expert programming and critical thinking skills, with a demonstrated track record in process automation and optimization.
+ Ability to manage multiple priorities and drive results in a fast-paced environment.
+ Commitment to continuous improvement and fostering a culture of innovation.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
EEO Info ( | EEO Letter ( | EPPA Info ( | FMLA Info (
As a Nelnet company, the perks at NBS go beyond our benefits package. You're part of a community, invested in you as an individual and united by our mission to create opportunities for people where they live, learn and work.
This role leads a team focused on identifying and executing high-impact process improvements across the organization. It partners with executives and stakeholders to prioritize initiatives, align cross-functional resources, and drive measurable performance gains. As a working manager, this role ensures hands-on leadership by actively contributing to the design and development of technical solutions, maintaining deep technical engagement while guiding the team toward strategic outcomes and continuous improvement.
The Manager plays a pivotal role in integrating advanced technologies-including artificial intelligence (AI), machine learning (ML), and automation-into process redesign efforts. By aligning cross-functional resources and tracking performance metrics, the Manager ensures that optimization initiatives deliver measurable value and support the organization's broader AI Strategy.
**JOB RESPONSIBILITIES:**
+ Lead the Business Process Optimization team, setting strategic direction and managing day-to-day operations.
+ Engage with senior executives and stakeholders to identify and prioritize high-impact process improvement opportunities.
+ Oversee intake, evaluation, and execution of optimization initiatives across business units.
+ Coordinate cross-functional teams and ensure alignment with stakeholders throughout project lifecycles.
+ Guide the integration of automation technologies into process improvement strategies.
+ Contribute directly to the design, development, and deployment of automation solutions.
+ Track and report on performance metrics, team effectiveness, and initiative outcomes.
+ Foster a culture of continuous improvement, innovation, and operational excellence.
+ Provide thought leadership on industry trends, best practices, and emerging technologies.
+ Mentor team members and support their professional development.
**Pay Range for this role is - $110,000 - $130,000
**EDUCATION:**
+ Bachelor's degree in Business Administration, Industrial Engineering, Operations Management, or a related field is preferred.
+ Equivalent experience (minimum 4 years) will be considered in lieu of a degree.
**EXPERIENCE:**
+ 5+ years of experience in business process improvement, operations strategy, or a related field.
+ 3+ years of development experience in a high-level programming language.
+ Experience supervising and directing the design, development, and deployment of automation solutions.
+ Proven track record of leading cross-functional initiatives and delivering measurable business outcomes.
+ Familiarity with automation technologies and their application in business operations.
+ Experience with Python and Microsoft Power Automate is highly preferred.
**COMPETENCIES - SKILLS/KNOWLEDGE/ABILITIES:**
+ Strategic thinking and the ability to translate vision into actionable plans.
+ Strong leadership and team management skills, with experience guiding high-performing teams.
+ Excellent communication and stakeholder engagement skills, including executive-level interaction.
+ Proficiency in process mapping, root cause analysis, and performance tracking.
+ Comprehensive knowledge of automation tools, platforms, and best practices.
+ Expert programming and critical thinking skills, with a demonstrated track record in process automation and optimization.
+ Ability to manage multiple priorities and drive results in a fast-paced environment.
+ Commitment to continuous improvement and fostering a culture of innovation.
Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer, we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race, color, religion/creed, national origin, gender, sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by federal, state, or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or .
Nelnet is a Drug Free and Tobacco Free Workplace.
You may know Nelnet as the nation's largest student loan servicer - but we do more than that. _A lot more._ We're also a professional services company, consumer loan originator and servicer, payment processor, renewable energy innovator, and K-12 and higher education expert (and that's just a shortlist). For over 40 years, we've been serving our customers, associates, and communities to make dreams possible.
EEO Info ( | EEO Letter ( | EPPA Info ( | FMLA Info (
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