4,981 Business Support jobs in the United States

**_Company Overview:_**
At Everon, we truly believe that our people are the difference - for our organization, the customers we serve and the communities we protect. When you're a part of Everon, you'll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit or follow us on LinkedIn.
**Position Summary:**
The Commercial Business Support Manager leads the effective development and execution of the district support plan, human capital strategy and inventory.  The Manager is accountable for developing action and contingency plans to meet or exceed his/her area targets.  The Manager is also responsible for developing strategies for accelerating growth through customer loyalty and employee engagement, market penetration and share gain.  He/she must be adept at establishing a compelling vision and building engagement and alignment through strong people leadership, including exceptional talent development (effective coaching and feedback), and effective communication and collaboration.  
**Leadership Responsibilities:**
+ Leads area support team by providing clarity of vision and expectations; role modeling effective coaching and performance feedback, prioritizing resources; facilitating alignment of the team and partners.
+ Develops and executes a strong talent management plan including talent assessment, selection, empowerment, coaching, motivation and retention of top talent; builds and develops succession plans and pipeline of talent
+ Cultivate employee engagement and positive employee relations environment through robust and regular employee communications, performance feedback, reward and recognition culture, and focused employee development.
+ Collaborate directly with Residential, Small Business, Operations, Marketing, Human Resources and other business units to execute on the overall Business Plan
+ Employs a diverse and creative communications framework to align employees and generate understanding and commitment to achieving the business plan
+ Promotes inclusion amongst the team by role modeling and supporting business diversity objectives
+ Drives speed and accountability of plans through effective engagement
**Operations Management Duties:**
+ Manages operational excellence and efficiency through process improvement, effective analytics, and strong financial planning while fostering a culture that demonstrates Everon's commitment to employee, community and our mission of creating customers for life
+ Executes and manages budgets including area level P&Ls; provides regular reporting and communication to key stakeholders regarding the health of the market and Everon's business performance; when appropriate provide a mitigation strategy for any projected short falls
+ Manage office infrastructure, (e.g. building, facilities repair and maintenance, phone system, office equipment installation and maintenance, to include copiers, PCs, printers, fax, mail machines etc.).
+ Manage the financial activities, human resource activities and administrative support infrastructure.  Control customer communications, sales, service, installation and general functions within the district to ensure compliance and consistency with business disciplines.
+ Assist with Financial reporting, budget preparation, forecasts, and other key financial and operating indicators.
+ Manage collections, accounts payable processing. payroll and PS time management entries, cash processing, order entry, and billing and/or billing adjustments.
+ Manage District "Dispute Management System" activities. Administer the fleet program Ensure vehicle availability and monitor expenses.
+ Administer local tax and licensing requirements
+ Manage the efficient paper flow processes in the district.  Continuously improve processes to ensure maximum productivity, as well as, to ensure the quality of all data/information within the district.
+ Ensures compliance and the highest ethical standards in all processes.
+ Champions EHS&W strategies and programs to meet our near- and long-term safety goals
+ Ensures strong commitment and collaboration to executing service level agreements
+ Implements corporate-wide initiatives to drive customer experience, process improvements, efficiencies, culture and talent initiatives to advance the business
**_ Qualifications - External_**
**Education Required:**
+ Bachelor's Degree required.   
**Experience Required:    **
+ 5 years of business experience in leading a support team or operations team with a focus on customer obsession:
+ Assessing, coaching, and developing talent and managing multi location team
+ Establishing business direction and executing strategy development and implementation
+ Influencing business decisions in a highly matrixed organization
+ Exceeding predetermined revenue, share, and customer obsession objectives
+ Familiarity or proven experience with Precision leadership a plus
+ Ability to read and interpret applicable documents, materials, policies, procedures, etc. as presented in English
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.

Title: Business Support Analyst Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security. Why Join Us? + Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions. + Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace. + Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense. This is a contingent position based upon contract award KBR is seeking a highly motivated and career-oriented Business Support Analyst to join our team supporting a government client in Maryland. In this role you will be part of the acquisition management team. Key Responsibilities: + Monitor and support the execution of funds for the customer portfolio. + Monitor financial and programmatic status of contract activities and reporting deadlines. + Prepare regular reports to brief on the state of grants and execution. + Author enterprise-level work products necessary to provide guidance. + Provide oversight of execution of the approved budget + Provide accurate, consistent, and timely budget status information to stakeholders + Identify and recommend opportunities to increase efficiencies and reduce costs Qualifications Required: + CURRENT and ACTIVE TOP SECRET / SCI federal security clearance with Polygraph + Five (5) or more years of relevant financial experience within the IC or DoD + Bachelor's degree in System Engineering, Operations Research, Cost Analysis, Mathematics, Finance, Business Administration or related field + Strong organizational and time-management skills Desired: + Excellent analytical and problem-solving abilities + Experience providing oversight of the execution of an approved federal budget + Experience providing budgetary inputs in support of statutory reporting requirements + Knowledge or experience with government Internal Control Program purposes and requirements + Knowledge or experience with Congressional budget actions, implications, and applications to government programs Basic Compensation: $83,800 - $125,700 This range is for the Maryland area only The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity. Additional Compensation: KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short term incentives, long term incentives, or discretionary payments for exceptional performance. Ready to Make a Difference? If you're excited about making a significant impact in the field of space defense and working on projects that matter, we encourage you to apply and join our team at KBR. Let's shape the future together. KBR Benefits KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development. Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together. KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Title:
Business Support Analyst
Belong. Connect. Grow. with KBR!
KBR's National Security Solutions team provides high-end engineering and advanced technology solutions to our customers in the intelligence and national security communities. In this position, your work will have a profound impact on the country's most critical role - protecting our national security.
Why Join Us?
+ Innovative Projects: KBR's work is at the forefront of engineering, logistics, operations, science, program management, mission IT and cybersecurity solutions.
+ Collaborative Environment: Be part of a dynamic team that thrives on collaboration and innovation, fostering a supportive and intellectually stimulating workplace.
+ Impactful Work: Your contributions will be pivotal in designing and optimizing defense systems that ensure national security and shape the future of space defense.
This is a contingent position based upon contract award
KBR is seeking a highly motivated and career-oriented Business Support Analyst to join our team supporting a government client in Maryland. In this role you will be part of the acquisition management team.
Key Responsibilities:
+ Monitor and support the execution of funds for the customer portfolio.
+ Monitor financial and programmatic status of contract activities and reporting deadlines.
+ Prepare regular reports to brief on the state of grants and execution.
+ Author enterprise-level work products necessary to provide guidance.
+ Provide oversight of execution of the approved budget
+ Provide accurate, consistent, and timely budget status information to stakeholders
+ Identify and recommend opportunities to increase efficiencies and reduce costs
Qualifications
Required:
+ CURRENT and ACTIVE TOP SECRET / SCI federal security clearance with Polygraph
+ Five (5) or more years of relevant financial experience within the IC or DoD
+ Bachelor's degree in System Engineering, Operations Research, Cost Analysis, Mathematics, Finance, Business Administration or related field
+ Strong organizational and time-management skills
Desired:
+ Excellent analytical and problem-solving abilities
+ Experience providing oversight of the execution of an approved federal budget
+ Experience providing budgetary inputs in support of statutory reporting requirements
+ Knowledge or experience with government Internal Control Program purposes and requirements
+ Knowledge or experience with Congressional budget actions, implications, and applications to government programs
Basic Compensation:
$83,800 - $125,700
This range is for the Maryland area only
The offered rate will be based on the selected candidate's knowledge, skills, abilities and/or experience and in consideration of internal parity.
Additional Compensation:
KBR may offer bonuses, commissions, or other forms of compensation to certain job titles or levels, per internal policy or contractual designation. Additional compensation may be in the form of sign on bonus, relocation benefits, short term incentives, long term incentives, or discretionary payments for exceptional performance.
Ready to Make a Difference?
If you're excited about making a significant impact in the field of space defense and working on projects that matter, we encourage you to apply and join our team at KBR. Let's shape the future together.
KBR Benefits
KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.
Belong, Connect and Grow at KBRAt KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team of team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.
KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Job Description
We are seeking a highly motivated and detail-oriented Business Support Specialist to provide technical and customer support across a range of products and services, including veterinary, medical diagnostic, and water-testing equipment. This role is ideal for someone with strong interpersonal skills, technical aptitude, and a passion for delivering exceptional customer service. This role involves direct interaction with customers and internal teams, requiring a balance of technical knowledge, communication skills, and customer service excellence. You'll be part of a collaborative team focused on delivering high-impact support and maintaining strong customer relationships.
Key Responsibilities:
-Deliver high-quality technical support to customers via phone, email, and other channels.
-Respond to inquiries regarding product usage, troubleshooting, installations, and billing.
-Maintain accurate and organized technical records and documentation.
-Coordinate with internal teams to resolve customer issues and ensure satisfaction.
-Support compliance with quality management systems and other regulatory requirements.
-Perform customer service activities for both internal and external stakeholders.
-Communicate complex technical information clearly to both technical and non-technical audiences.
-Assist with order entry and reporting, including potential use of SAP.
-Adapt to evolving responsibilities as the role develops.
Compensation:
$20-30/hr
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
-Minimum 2 years of professional experience in a customer-facing or technical support role.
-Strong interpersonal and phone skills with the ability to build rapport.
-Excellent reasoning and analytical skills to resolve issues effectively.
-Attention to detail and ability to manage multiple tasks simultaneously.
-Strong organizational skills and ability to work independently or collaboratively.
-Proficiency in Microsoft Office Suite.
Effective verbal and written communication skills. -Experience with SAP for order entry and reporting (training available for the right candidate).
-Ability to adapt to changes in role functionality and navigate evolving responsibilities.
-Comfortable with change and able to maintain a positive attitude in dynamic environments.

At BWX Technologies, Inc. (NYSE: BWXT), we are People Strong, Innovation Driven. A U.S.-based company, BWXT is a Fortune 1000 and Defense News Top 100 manufacturing and engineering innovator that provides safe and effective nuclear solutions for global security, clean energy, environmental restoration, nuclear medicine and space exploration. With more than 7,800 employees, BWXT has 14 major operating sites in the U.S., Canada and the U.K. We are the sole manufacturer of naval nuclear reactors for U.S. submarines and aircraft carriers. Our company supplies precision manufactured components, services and fuel for the commercial nuclear power industry across four continents. Our joint ventures provide environmental restoration and operations management at a dozen U.S. Department of Energy and NASA facilities. BWXT's technology is driving advances in medical radioisotope production in North America and microreactors for various defense and space applications. For more information, visit . Follow us on LinkedIn ( , X ( , Facebook ( and Instagram ( .
**Welcome to BWXT**
We believe in empowering our employees and cultivating a dynamic workplace that fosters growth and collaboration. Whether you're an experienced professional or just starting your career, you'll find opportunities to challenge yourself, learn from seasoned experts, and contribute to nuclear innovation. We required a diverse range of skills to support our work in the markets that drive our business and welcome candidates from all backgrounds and life stages who are passionate about making a difference.
BWXT is People Strong, Innovation Driven - be part of BWXT's innovation hub. BWXT's Advanced Technologies (AT) group researches, designs, and develops innovative new nuclear reactors, nuclear rocket propulsion systems, and radioisotope production systems for both internal and external customers.
If you are looking for a career where your experience is valued, innovative thinking is fostered, and barrier-free teamwork is embraced every day, then this opportunity is for you.
**Position Overview:**
As our Business Support Specialist, you will provide administrative and operational support to ensure the smooth functioning of business operations. This role will be responsible for a variety of tasks such as assisting organizational leadership, meeting facilitation, internal communications, process documentation, best practice advocacy, and supporting operational initiatives.
**Location:**
On-site in Lynchburg, VA at the Advanced Technologies Office
**Your Day to Day as a Business Support Specialist:**
+ Collaborate with and support program management teams and organizational leadership.
+ Identify and lead continuous improvement efforts in collaboration with project sponsors.
+ Coordinate with organizational leadership to prepare executive briefings and quarterly business review presentations.
+ Support program scheduling, program financial analysis, and management support solutions teams.
+ Participate in projects to provide standardization and process improvements to existing project financial processes and reporting.
+ Assist with coordination and monitoring of organization or corporate initiatives.
+ Prepare standard operating procedures, user guides, and best practice manuals in support new and existing operations.
+ Perform various analytical functions, including analyzing data sets for trends, correlations and abnormalities and provide actionable insights.
+ Interpret and implements administrative guidelines, procedures, policies, and practices.
+ Manage travel planning, calendar, conference room reservations, and expense reimbursement for AT leadership.
+ Lead and support event planning and visitor-facilitation for customers, guests, and VIP stakeholders that supports the BWXT and AT brand.
+ Manage employee communications and experiences that fosters AT's culture. (All-hands meetings, e-publications, etc.).
+ Support special projects within the AT organization such as review boards, planning, and stakeholder coordination.
+ Perform business documentation management and writing (draft email, letters, reports, etc.).
+ Administer floor space assignments/management across all AT sites.
+ Manage kitchen and office supply inventory and facility maintenance coordination.
+ Perform other administrative support as assigned.
**Required Qualifications:**
+ A bachelor's degree is required, preferably in Business Administration, Program Management, Finance or Accounting, or a related field.
+ A minimum of two (2) years of related experience is required.
+ Must possess demonstrable superior written, oral, and interpersonal communication skills, including technical writing skills.
+ Must be proficient with Microsoft Office products, especially Excel and Word.
+ Must be a U.S. Citizen.
+ Must be able to obtain and maintain a U.S. Department of Energy (DOE) and/or Department of Defense (DOD) security clearance, whichever is required.
**What We Offer:**
+ Competitive salary and benefits package, including health, dental, and retirement plans.
+ Flexible work schedules and paid time off to promote a healthy work-life balance.
+ Professional development opportunities, including mentorship programs and sponsorship for continuing education.
+ An inclusive atmosphere that celebrates new perspectives and supports collaboration between different generations.
+ The chance to be part of a mission-driven organization making a positive impact on the future of energy.
+ Opportunities for continuous learning and training to grow throughout your career!
Pay: $((cust_salaryMin)) - $(cust_salaryMax))
The base salary range for this position in ((stateProvince)) at the start of employment is expected to be between ((cust_salaryMin)) and ((cust_salaryMax)) per year. However, the base salary offered is based on local job market factors, and may vary further depending on factors specific to the selected job candidate, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to these considerations, the total compensation package for this position may also include other elements, such as an annual cash incentive in addition to a full range of medical, retirement, and/or other benefits. Details of participation in these benefit plans will be provided at such time the selected job candidate receives an offer of employment. If hired, the selected job candidate will be employed 'at-will,' unless employed at a location and in a position subject to a collective bargaining agreement. The company further reserves the right to modify base salary (as well as any other discretionary payment, compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and other market factors.
As a federal government contractor, BWX Technologies, Inc. and any subsidiaries, affiliates and related entities ("BWXT" or the "Company") complies with all federal, state, and local laws and customer requirements regarding health and safety protocols. As such, all BWXT new hires will be required to adhere to applicable Company health and safety requirements within the workplace as a condition of employment.
Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified information or matter. Position requires U.S. citizenship with (no dual citizenship) ability to obtain and maintain a Department of Energy (DOE) security clearance which involves an extensive criminal and financial background investigation, drug test and previous employment reference verifications.
BWXT is committed to the concept of Equal Employment Opportunity. We have established procedures to ensure that all personnel actions such as recruitment, compensation, career development, benefits, company-sponsored training and social recreational programs are administered without regard to race, color, religion, sex, national origin, citizenship, age, disability, protected veteran or other protected status.
BWX Technologies, Inc. and its affiliates and subsidiaries (BWXT) is not responsible for and does not accept any liability for fees or other costs associated with resumes or candidates presented by recruiters or employment agencies, unless a binding, written recruitment agreement between BWXT and the recruiter or agency exists prior to the presentation of candidates or resumes to BWXT and includes the specific services, job openings, and fees to be paid ("Agreement"). BWXT may consider any candidate for whom a recruiter or agency has submitted an unsolicited resume and explicitly reserves the right to hire such candidate(s) without any financial obligation to the recruiter or agency unless an Agreement is in place prior to presentation and such Agreement explicitly encompasses the job opening for which such fees or costs are sought. An email, verbal or other informal contact with any person within BWXT will not create a binding agreement. Agencies or recruiters without an Agreement are directed not to contact any hiring managers of BWXT with recruiting inquiries or resumes. Recruiters and agencies interested in partnering with BWXT may contact BWXT's Talent Acquisition team at

It's fun to work in a company where people truly BELIEVE in what they are doing!
_We're committed to bringing passion and customer focus to the business_
Are you ready to play a pivotal role in shaping the future of clean energy-or perhaps redefining the landscape of public power? Energy Northwest is looking to hire a strategic, solutions-driven Business Support Manager to join our dynamic Energy Services and Development team.
In this high-impact role, you'll be at the heart of innovation-managing critical contracting operations, championing continuous improvement, and leading business process compliance. Your leadership will directly influence the success of groundbreaking nuclear and other projects that will power communities for generations to come.
**GENERAL SUMMARY**
Leads the Business Support department of the Energy Services and Development organization. Sets the vision, direction and goals for Business Support in alignment with overall ES&D vision and objectives. Provides oversight to the Business Support department and provides business process compliance oversight to all of ESD. Facilitates ES&D interactions with Energy Northwest Legal Services by working with ES&D and Legal personnel to ensure proper vetting and reviews of ES&D business opportunities and compliance with applicable regulations. Responsible for continuous improvement of Business Support processes and ensuring appropriate procedures are developed and maintained. Manages all aspects of the ES&D real estate portfolio including leasing, tenant services programs, and provides facilities management oversight to the ENOC and APEL facilities. This position is encouraged to identify new opportunities for ES&D to provide technical and other professional services to outside entities.
**PRINCIPAL ACCOUNTABILITIES**
Manage and direct all phases of Business Support including: engaging appropriate EN departments; facilitating and coordinating EN Legal Services' support; leadership of project teams for existing and new projects including new nuclear procurements; hiring of outside consultants (except legal services); obtaining necessary management, board, and regulatory approvals; managing the procurement of work, equipment, and services. Facilitates and coordinates ES&D interactions with Energy Northwest Legal Services by working with ES&D and Legal Services personnel to ensure proper vetting and reviews of ES&D business opportunities and activities.
Maintain knowledge of, and ensure ES&D compliance with, applicable federal and state statutes and EN policies and procedures.
Responsible for continuous improvement of Business Support processes and ensuring appropriate procedures are developed and maintained. Consults ES&D leaders on all aspects of the Business Support processes and obtains management approval as appropriate.
Manages employees using established Energy Northwest policies, procedures, and practices. Communicates a common vision consistent with that of the leadership team. Review and approve (per procedure) the work generated by department personnel. Encourage and provide training and development for staff personnel to assure high performance, opportunity to progress and maintain good morale in the organization. Make recommendations/review promotions, salary changes, transfers and terminations. Resolve personnel issues, allocate work, review and approve procedures, assist and train subordinates as necessary.
Must participate on the Columbia Emergency Response team (ERO) when designated.
**REQUIRED EDUCATION AND EXPERIENCE**
Requires a Bachelor's degree in Engineering, Business, Law, or a related field from an accredited college or university and 12 years of relevant progressive experience, including at least five years working in and leading contracting processes within a large-scale, complex work environment. Two years of experience in a formal leadership role is required.
OR In lieu of degree, requires a high school diploma/GED and 20 years of progressive experience in areas listed above.
Advanced degree may be considered in lieu of two years of required experience.
**Pay Range**
$162,274.00 - $43,412.00 Annual
Midpoint:
202,843.00
Typically, selected candidates are hired between the minimum and midpoint of the range, based on applicable experience and qualifications, market rate, internal equity, and budgetary allowances.
Offers will be negotiated based on each candidate's qualifications.
**Incentive Compensation**
This role may be eligible to participate in our annual incentive plan. Incentives are earned based on employee performance against defined metrics and company goals.
**Benefits**
Energy Northwest (EN) offers a highly competitive and substantial benefits package which allows qualifying employees (and their families) to enroll in medical, dental, vision, and basic life insurance. Other voluntary benefits may include flexible spending accounts, tuition reimbursement, supplemental life insurances, credit monitoring, and identity theft insurance. EN offers three retirement programs to qualifying employees including a matching 401(k) deferred compensation plan, the Washington State Pension Plan (PERS), and a 457(b) savings plan. Qualifying employees will also accrue 160 hours of personal time per year and nine paid holidays throughout the calendar year.
We are an Equal Opportunity Employer and do not discriminate due to race, color, age, gender, gender identity, sexual orientation, ethnicity, religion, national origin, veteran status or on the basis of disability.
EEO is the law, click here to learn more ( .

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place.
**Job Description:**
**Join Elara Caring as a Business Support Associate!**
**Location:** **Passaic, NJ**
**Schedule:** **Monday - Friday | 8:30 AM - 5:00 PM**
**Pay:** **$18-$19/HR**
**Must be Bilingual:** **Spanish & English**
**At** **Elara Caring** **, every role matters-especially yours. As a** **Business Support Associate** **, you are the backbone of our team. Your pride in helping others and your ability to thrive in a fast-paced environment perfectly align with our culture of compassion and excellence.**
**We're not just a healthcare company-we're a community, delivering care to over 65,000 patients nationwide. And that starts with the right people. When you join us, you're not just supporting a team-you're shaping the future of care.**
**Why You'll Love Being on Our Team:**
**1:1 patient care environment - truly make a difference**
**Supportive, collaborative culture - we grow together**
**Competitive pay & benefits - including medical, dental, vision, and pet insurance**
**401(k) with company match**
**Tuition reimbursement & continuing education**
**Paid time off, paid holidays, family and pet bereavement leave**
**What You'll Do**
**As a** **Business Support Associate** **, you'll:**
**Provide exceptional customer support to patients, caregivers, and staff**
**Answer and direct calls with professionalism and care**
**Assist with onboarding and training of caregivers**
**Support team operations through computer-based tasks and office duties**
**Keep things running smoothly behind the scenes so our care teams can focus on what they do best**
**What We're Looking For**
**High School Diploma or GED (required)**
**1-2 years administrative, business, or support role experience**
**Proficiency with** **Microsoft Office Suite** **and office management tools**
**Experience troubleshooting technology (hardware/software) a plus**
**Strong** **organizational, multitasking, and communication skills**
**Professional, detail-oriented, and dependable**
**Ability to work independently and as part of a team**
**Must be Bilingual: Spanish & English**
**Healthcare background preferred**
**Reliable transportation (occasional travel to other branches)**
**Ready to Make a Difference Every Day?**
**If you're bilingual, organized, and passionate about supporting a mission-driven team, we want YOU on our side. Apply today and help us deliver the** **_right care, at the right time, in the right place!_**
**_#ElaraGA_**
_We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families._
_Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law._
_Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9._
_At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location._
_This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided._
_If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to_

**Overview**
**_Job Description_**
The Business Support Associate is responsible for providing timely and value-adding customer service to our customers including, but not limited to candidates, contract employees, clients and internal partners. This is a customer-facing role that will require ongoing support of customer interactions, problem resolution, and maintaining general office operations, via telephone, email, and in-person.
**_Responsibilities_**
+ Support candidate onboarding process; including I-9 form review, completion, and validating proper documentation, providing assistance with pre-employment paperwork completion, and distributing PPE/ other assets as needed
+ Manage consultant compliance with key E-Verify requirements (e.g. expired documents, expired compliance) and certification requirements
+ Serve as contact for consultant questions, and facilitate communication to the center through ACT and Cases to help resolve onboarding, payroll and invoicing issues with a goal of ensuring customer satisfaction and timely resolution
+ Partner with the appropriate parties to update consultant records for address updates, direct deposit changes, etc.
+ Direct unemployment filing questions and workers compensation inquiries to the proper teams for resolution
+ Support client onboarding process; including driving AT&E utilization
+ Provide outstanding front office customer service (telephone and reception area)
+ In partnership with Business Support Supervisor, manage internal payroll process and setting up equipment/desks for internal new hires for local operation
+ In partnership with Business Support Supervisor, manage office purchasing (P-card reconciliation) and vendor management (copier maintenance, kitchen appliance service, etc.)
+ Order, maintain and organize all office supplies, manage mailing and shipments, and file and maintain office paperwork and office directory
+ Provide education and accountability to local field producers on vital processes, including timely start and termination submissions
**_Qualifications_**
+ Associates degree with 1+ year(s) of experience in customer service _or_ 2+ year(s) of applicable experience in customer service
+ Ability to prioritize, organize, and problem solve to achieve expected deadlines
+ Capability of working in a team-oriented environment and deliver/receive feedback in real time
+ Excellent written/oral communication and interpersonal skills
+ Ability to build strong partnerships with all internal customers, both locally and in our corporate locations
+ Integrity and ability to maintain confidentiality while adhering to HR and company policies
+ Ability to tackle complex issues and develop innovative, practical solutions
+ Action and detail oriented; able to prioritize while handling multiple tasks
**Per Pay Transparency Acts:**
The base salary for this position is $42,000 + bonus potential of up to $,000 per year.
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
+ Medical, dental & vision
+ 401(k)/Roth
+ Insurance (Basic/Supplemental Life & AD&D)
+ Short and long-term disability
+ Health & Dependent Care Spending Accounts (HSA & DCFSA)
+ Transportation benefits
+ Employee Assistance Program
+ Tuition Assistance
+ Time Off/Leave (PTO, Primary Caregiver/Parental Leave)
**_About Actalent_**
With global headquarters outside of Baltimore, MD, Actalent has an existing network of almost 30,000 engineering and sciences consultants and more than 4,500 clients across the U.S., Canada, Asia, and Europe, including many of the Fortune 500. We give clients access to specialized experts that drive scale, innovation, and speed to market, supporting engineering and science initiatives that advance how companies serve the world.
Our Aston Carter brand provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies.
**_Our Culture_**
Actalent is an equal opportunity employer. We are committed to creating and fostering an inclusive environment for all employees. We encourage all employees to bring their most authentic selves to work. To achieve these goals, we offer a range of community groups and service opportunities for all employees.
**_Allegis Group Foundation_**
The Allegis Group Foundation is a central part of our commitment to giving back to the communities in which we work and live. Did you know that the Allegis Group Foundation can accelerate your efforts to create meaningful change in our communities? Incorporated in 2000, this philanthropic arm of our business awards direct grants to nonprofit organizations and provides additional financial support through our Employee/Office Match Program.
We form strategic alliances with national organizations for the contributions they make to the communities we serve, their ability to help our organization make an impact in the marketplace, and the development offerings they have for our internal employees and consultants.
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At Actalent - we are the bridge connecting talented people to what is possible. The Actalent experience is one of high standards for professional and personal growth, integrity, and inclusivity. We encourage our teams to bring their best to work every day in terms of caring, competitive spirit, and character. Our people lead by example and work with purpose and pride. By committing to foster­ing an inclusive, safe environment, everyone can be their authentic selves. People to Possible.
Our objective is to drive exceptional growth and increased opportunity for our consultants, clients and our colleagues. How we ACT makes a difference and our culture embodies our core values.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, call or for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.
**Job ID** _ _
**Category** _Human Resources_
**Min** _USD $ 2,000.00/Yr._
**Location : Location** _US-MI-Troy_
**Type** _Regular Full-Time_

Division or Field Office:

Knoxville Branch Office
Department of Position: Field Operations Department
Work from:
Knoxville, TN Salary Range:
$39,334.00-$62,833.00*

salary range is for thislevel and may vary based on actual level of role hired for

*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired.Position may be eligible for an annual bonus payment.

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits That Go Beyond The Basics

We strive to be Above all in Service® to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

Position Summary

Be the connection that keeps our teams moving forward.

We're looking for a Business Support Specialist who takes pride in delivering exceptional service and making every interaction count. In this role, you'll be a trusted partner to our agents and sales team - helping coordinate communications, events, and training that strengthen relationships and drive success.

The ideal candidate is organized, attentive to detail, and motivated by helping others succeed. If you enjoy being at the center of collaboration, providing reliable support, and ensuring our agents have what they need to serve their clients, this could be the perfect fit.

This position serves as local liaison to Agency Force and Branch sales personnel. Assists with organizing and coordinating Agency related communications, events, meetings and training. Provides administrative support for Branch Manager, District Sales Managers and related sales personnel. Assists with coordinating and supporting corporate Marketing programs for local sales area.

Duties and Responsibilities

• Develops and maintains a working knowledge of DSPro and/or other related ERIE systems as needed. Assists in training new Agents and/or agency staff on DSPro and other ERIE systems.
• Develops and maintains a working knowledge of ERIE's underwriting guidelines and marketing programs. Assists with introducing and reviewing ERIE guidelines/programs with newly appointed Agents, sub-Agents and customer service representatives. Coordinates ERIE Underwriting and marketing materials for Agents.
• Handles various routine inquiries from Agents. Assists with handling and tracking Agent change requests from Policyholders. Refers complex, non-routine questions, issues and complaints to Branch Manager, District Sales Manager or Sr. Business Support Specialist.
• Assists with organizing and coordinating educational and sales meetings. Works with Home Office Corporate Training and Development Department as appropriate. Assists with planning events and meetings; secures facilities and/or venues and handles other accommodations as needed.
• Assists with the coordination and administration of the Agent submission process by reviewing and monitoring Agent Principal and Producer appointments and terminations, new Agent paperwork, mergers and incorporations, background checks, etc. Assists with coordinating Agent recruitment activities; may perform or assist with database searches and other research to identify potential Agent targets, maintains records; gathers, verifies and distributes confidential information.
• Assists with conducting file audits both at the Branch Office and in the Agent's offices as needed. Ensures applications are signed by appropriate parties.
• Performs various administrative duties, including scheduling appointments, responding to routine correspondence, maintaining diary system, maintaining spreadsheets, typing, filing and organizing and preparing mass mailings.
• Answers phone calls and directs visitors as needed.
• Perform other duties as assigned.

The first three duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.

This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.

Capabilities

• Values Diversity
• Detail Orientation
• Self-Development
• Nimble Learning
• Job-Specific Knowledge
• Collaborates
• Customer Focus
• Cultivates Innovation
• Optimizes Work Processes (IC)
• Instills Trust
• Decision Quality
• Ensures Accountability

Qualifications

Minimum Educational Requirements

• High school diploma or GED required.

Additional Experience

• Two years of office experience, preferably in an insurance-related environment, required.
• Proficiency in spelling, grammar and punctuation required.
• Working knowledge of word processing and spreadsheet software required.
• Proficient in Microsoft Office products desired (i.e. Word, Excel and Power Point).Working knowledge of DSPro preferred.
• Working knowledge of insurance preferred.

Designations and/or Licenses

• Valid driver's license and good driving record required.

Physical Requirements

• Lifting/Moving 0-20 lbs; Occasional (<20>
• Lifting/Moving 20-50 lbs; Occasional (<20>
• Ability to move over 50 lbs using lifting aide equipment; Occasional (<20>
• Driving; Often (20-50%)
• Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20>
• Manual Keying/Data Entry/inputting information/computer use; Often (20-50%)
• Climbing/accessing heights; Rarely

Nearest Major Market: Knoxville