19 Car Service jobs in the United States
Used Car Service Technician
Posted today
Job Viewed
Job Description
Job Description
Martin Automotive Group is looking for a Technician to join our team at our Subaru of Dayton dealership. We are looking for technicians to join our team. Come be part of a team determined to be the best!
Responsibilities:
- Perform work specified on the repair order with efficiency and in accordance with dealership policies
- Test components and systems, using diagnostic tools and special service equipment; test drive vehicles
- Diagnose, maintain, and repair vehicle automotive systems
- Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed. Complete online multi-point inspection report
- Execute repairs under warranty to manufacturer specifications
Requirements
- Must have at least 2 years of experience as an auto technician
- Knowledge in all aspects of automotive repair and maintenance
- Fast learner
- Good written and verbal communication skills
- Good customer service skills
- Able to operate electronic diagnostic equipment
- Valid driver’s license
- Manufacturer certifications preferred
Benefits
- Medical, Dental, Vision, Life Insurance
- 401k
- Paid Holidays
- Weekly Paychecks
- $20.00-$30.00 flat rate (depending on certifications)
- President’s Club (see details below)
President’s Club for Technicians
The President’s Club is an exclusive club for our most elite technicians. The criteria are based on both flag hours and clock hours. Any technician that clocks at least 1900 hours and flags at least 2000 hours within a calendar year is eligible. To honor this huge achievement, the technician is invited to attend the Martin Group’s annual Awards Banquet. At the banquet, the hard working team members will be given a recognition plaque and a check based on his or her years with the organization.
#R3
Service Technician,
Car Wash Service Technician - San Jose
Posted today
Job Viewed
Job Description
Join to apply for the Car Wash Service Technician - San Jose role at Mark VII - Clean Cars .
Get AI-powered advice on this job and more exclusive features.
Car Wash Service TechnicianThe Field Service Technician is responsible for equipment maintenance and repair, documenting related repairs and services. Also, recommends changes in systems, programs, and equipment to improve reliability, increase capability, and/or reduce customer costs. The technician performs duties in the field with minimal supervision and coaching.
Essential Functions- Performs scheduled and preventive maintenance on equipment as assigned
- Troubleshoots chemical, mechanical, electrical, and electronic equipment, PLC controllers, and power supplies; performs diagnostic analysis
- Provides technical assistance to customers and distributors
- Provides on-site technical training for customer personnel
- Assists in the installation of new carwash equipment
- Performs repairs and corrects malfunctions
- Modifies or updates equipment as needed
- Maintains tools, test equipment, and materials professionally
- Maintains all company-owned and leased equipment
- Operates vehicle safely and courteously, obeying laws
- Works with processes specific to customer needs
- Addresses customer complaints through problem-solving
- Communicates effectively with customers and company personnel
- Stays updated on new developments and innovations
- Accurately perceives and reports information
- 3-5 years of field experience
- Technical knowledge and ability to develop improved methods
- Excellent written and verbal communication skills
- Ability to read documents and follow instructions
- Proficient in MS Office
- Ability to read electrical diagrams
- Understanding of OLC controllers, low voltage circuits, and three-phase power
All employees must uphold integrity and ethical standards. The role requires reliability, energy, enthusiasm, a strong work ethic, customer focus, emotional intelligence, physical ability to lift up to 50 lbs., and adherence to safety policies. Flexibility for work hours, on-call shifts, and some travel is required. Must pass background checks and have a clean driving record.
Additional Details- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Information Technology
- Industry: Machinery Manufacturing
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Advisor 1, Car Care Customer Service & Sales
Posted today
Job Viewed
Job Description
As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong communication skills, attention to detail, and automotive knowledge, you'll serve as a trusted liaison, guiding customers through the repair process and ensuring their satisfaction at every turn. Join us in our fast-paced, high-energy environment where your expertise and dedication will be recognized, valued, and rewarded. Take the driver's seat and steer your career towards success with AAA today!
Location Address: 898 Route 3 South, Gambrills, MD 21054
At AAA, your success is our success. As an Automotive Service Advisor, we can offer you:
- The starting base compensation for this position is $22.65 to $4.65 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
- In addition to your hourly compensation, Service Advisors are also eligible for additional income through our uncapped monthly performance bonus as well as various spiffs and contests that run throughout the year!
- Robust health benefit offerings, including Medical Insurance with Prescription Coverage, Dental Insurance, and Vision Insurance. Coverage begins 30 days after you start.
- Over 2 weeks of Paid Time Off accrued during the first year of employment
- 8 Paid Holidays each year
- 401(k) plan with up to a 7% Company Match on retirement contributions
- FREE Company-Paid Life Insurance
- Tuition Reimbursement (up to 5,250 per year)
- FREE AAA Premier Level Membership
- An opportunity to work alongside a team of professionals with state of the art equipment in a spacious, clean, well-lit and safe work environment.
- Our stores are AAA owned and operated. AAA Club Alliance serves a large membership base and exemplifies the trusted AAA Brand. There is plenty of business year round!
- Greet customers, answer telephone calls and schedule appointments in a prompt and courteous manner.
- Review repairs and services with customers to ensure a complete understanding of the services performed. Contact customer any time there is a deviation from the original estimate of cost or time when the vehicle will be ready for pickup. Note the name and time of approval for all repair/service orders and any additional costs.
- Distribute work to all shop technicians while monitoring progress and accuracy of each job. Supply information on request to technicians, as needed. Arrange for repairs and payment for vehicles that are covered by extended warranty programs.
- Arrange towing and/or alternate transportation such as shuttle or rental vehicle when necessary in accordance with Total Repair Care (TRC) standards.
- Monitor inspection dates of vehicles in system to ensure the inspections are completed before due dates. Notify customer of need to have vehicle serviced per manufactures recommended intervals and as required by the state and explain the information to the customer.
- High School Diploma or equivalent.
- Previous experience in the automotive industry preferred, or three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record.
- Knowledge of automotive technology and the ability to communicate same information to the support team, customers and Auto Technicians.
- ASE (Automotive Service Excellence) Service Advisor Certification is a plus, but not required!
- Valid Driver's License.
- Ability to complete required Pre-Employment Screenings (background check and drug screening) if offered the position.
- Authorized to work in the USA.
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Car Care
Advisor 1, Car Care Customer Service & Sales
Posted today
Job Viewed
Job Description
Are you a customer-centric individual with a passion for the automotive industry? If so, AAA Club Alliance has your opportunity to shine! As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experie Customer Service, Sales, Service Advisor, Advisor, Automotive, Shop Technician, Retail
Advisor 1, Car Care Customer Service & Sales
Posted today
Job Viewed
Job Description
As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong communication skills, attention to detail, and automotive knowledge, you'll serve as a trusted liaison, guiding customers through the repair process and ensuring their satisfaction at every turn. Join us in our fast-paced, high-energy environment where your expertise and dedication will be recognized, valued, and rewarded. Take the driver's seat and steer your career towards success with AAA today!
Location Address: 889 Route 35, Middletown, NJ 07748
At AAA, your success is our success. As an Automotive Service Advisor, we can offer you:
- The starting base compensation for this position is $23.70 to $5.70 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
- In addition to your hourly compensation, Service Advisors are also eligible for additional income through our uncapped monthly performance bonus as well as various spiffs and contests that run throughout the year!
- Robust health benefit offerings, including Medical Insurance with Prescription Coverage, Dental Insurance, and Vision Insurance. Coverage begins 30 days after you start.
- Over 2 weeks of Paid Time Off accrued during the first year of employment
- 8 Paid Holidays each year
- 401(k) plan with up to a 7% Company Match on retirement contributions
- FREE Company-Paid Life Insurance
- Tuition Reimbursement (up to 5,250 per year)
- FREE AAA Premier Level Membership
- An opportunity to work alongside a team of professionals with state of the art equipment in a spacious, clean, well-lit and safe work environment.
- Our stores are AAA owned and operated. AAA Club Alliance serves a large membership base and exemplifies the trusted AAA Brand. There is plenty of business year round!
- Greet customers, answer telephone calls and schedule appointments in a prompt and courteous manner.
- Review repairs and services with customers to ensure a complete understanding of the services performed. Contact customer any time there is a deviation from the original estimate of cost or time when the vehicle will be ready for pickup. Note the name and time of approval for all repair/service orders and any additional costs.
- Distribute work to all shop technicians while monitoring progress and accuracy of each job. Supply information on request to technicians, as needed. Arrange for repairs and payment for vehicles that are covered by extended warranty programs.
- Arrange towing and/or alternate transportation such as shuttle or rental vehicle when necessary in accordance with Total Repair Care (TRC) standards.
- Monitor inspection dates of vehicles in system to ensure the inspections are completed before due dates. Notify customer of need to have vehicle serviced per manufactures recommended intervals and as required by the state and explain the information to the customer.
- High School Diploma or equivalent.
- Previous experience in the automotive industry preferred, or three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record.
- Knowledge of automotive technology and the ability to communicate same information to the support team, customers and Auto Technicians.
- ASE (Automotive Service Excellence) Service Advisor Certification is a plus, but not required!
- Valid Driver's License.
- Ability to complete required Pre-Employment Screenings (background check and drug screening) if offered the position.
- Authorized to work in the USA.
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Car Care
Advisor 1, Car Care Customer Service & Sales
Posted today
Job Viewed
Job Description
As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong communication skills, attention to detail, and automotive knowledge, you'll serve as a trusted liaison, guiding customers through the repair process and ensuring their satisfaction at every turn. Join us in our fast-paced, high-energy environment where your expertise and dedication will be recognized, valued, and rewarded. Take the driver's seat and steer your career towards success with AAA today!
Location Address: 2054 Somerville Road, Annapolis, MD 21401
At AAA, your success is our success. As an Automotive Service Advisor, we can offer you:
- The starting base compensation for this position is $22.65 to $4.65 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
- In addition to your hourly compensation, Service Advisors are also eligible for additional income through our uncapped monthly performance bonus as well as various spiffs and contests that run throughout the year!
- Robust health benefit offerings, including Medical Insurance with Prescription Coverage, Dental Insurance, and Vision Insurance. Coverage begins 30 days after you start.
- Over 2 weeks of Paid Time Off accrued during the first year of employment
- 8 Paid Holidays each year
- 401(k) plan with up to a 7% Company Match on retirement contributions
- FREE Company-Paid Life Insurance
- Tuition Reimbursement (up to 5,250 per year)
- FREE AAA Premier Level Membership
- An opportunity to work alongside a team of professionals with state of the art equipment in a spacious, clean, well-lit and safe work environment.
- Our stores are AAA owned and operated. AAA Club Alliance serves a large membership base and exemplifies the trusted AAA Brand. There is plenty of business year round!
- Greet customers, answer telephone calls and schedule appointments in a prompt and courteous manner.
- Review repairs and services with customers to ensure a complete understanding of the services performed. Contact customer any time there is a deviation from the original estimate of cost or time when the vehicle will be ready for pickup. Note the name and time of approval for all repair/service orders and any additional costs.
- Distribute work to all shop technicians while monitoring progress and accuracy of each job. Supply information on request to technicians, as needed. Arrange for repairs and payment for vehicles that are covered by extended warranty programs.
- Arrange towing and/or alternate transportation such as shuttle or rental vehicle when necessary in accordance with Total Repair Care (TRC) standards.
- Monitor inspection dates of vehicles in system to ensure the inspections are completed before due dates. Notify customer of need to have vehicle serviced per manufactures recommended intervals and as required by the state and explain the information to the customer.
- High School Diploma or equivalent.
- Previous experience in the automotive industry preferred, or three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record.
- Knowledge of automotive technology and the ability to communicate same information to the support team, customers and Auto Technicians.
- ASE (Automotive Service Excellence) Service Advisor Certification is a plus, but not required!
- Valid Driver's License.
- Ability to complete required Pre-Employment Screenings (background check and drug screening) if offered the position.
- Authorized to work in the USA.
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Car Care
Enterprise Car Sales Customer Service & Administrative Representative

Posted 2 days ago
Job Viewed
Job Description
The Car Sales Customer Service & Administrative Representative provides a high level of customer service and support to both internal and external customers.
+ **This position pays $43,000-$48,000 / annually**
+ Full Benefits Provided: Health, Vision, Dental, 401K, Paid Time-Off
+ Location - **Enterprise Car Sales, Grand Rapids MI- 3005 Broadmoor Ave SE, Kentwood MI 48512**
This position is responsible for helping support the Sales Consultants and Customer Experience Managers during the purchase process as well as post-sale customer service. This role is available as a full time position to provide administrative support to Car Sales Dealerships.
**Responsibilities**
+ Assist Sales Consultant in collecting information/stipulations needed for sales. Organize and ensure accuracy and completion of all paperwork for each customer transaction including printing temp tags, processing registration, and completing documents that require wet signatures
+ Process Car Sales titles and registrations
+ Complete title work upon closing customer file for retail and wholesale units
+ Assist customers with the vehicle trade-in process including collecting documents at the time of sales to ensure an efficient trade sale process
+ Follow up with customer post-sale to help facilitate or ensure completion of After Market Options (AMO) installs
+ Respond to customer inquiries related to financing, warranties or other customer service issues
+ Process additional post-sales documentation and ensure DMV paperwork is sent
+ Ensure tag and title documentation is accurate for current dealership inventory and print FTC and price stickers for current inventory if needed
+ Assist with monitoring the Weekly Status Report (WSR) and notifying management of discrepancies and instances where follow up actions are required.
+ Assist with End of Month reports and SC Sales/commission reports
+ Provide accounts payable and receivable support
+ Maintain files for the dealership Assist with ECOA (Equal Credit Opportunity Act) File review
+ Order office supplies and marketing material, answer phones during peak times and may provide notary services for dealership
+ Maintain a regular and reliable level of attendance and punctuality
+ Perform miscellaneous job-related duties as assigned
_Equal Opportunity Employer/Disability/Veterans_
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily, including any physical demands. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
**Qualifications**
+ Must have completed HS Diploma
+ Must have a valid driver's license with no more than 3 moving violations and/or at fault accidents in the past 3 years.
+ No drug or alcohol related conviction on your record in the past 5 years (i.e., DUI, DWI).
+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
+ Must have 1 year administrative experience in a customer facing role
+ Experience processing vehicle titles and vehicle registration preferred
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ( ) to contact us about your interest in employment.
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Enterprise Car Sales Customer Service & Adminstrative Representative

Posted 2 days ago
Job Viewed
Job Description
The Car Sales Customer Service & Adminstrative Rep provides a high level of customer service and support to both internal and external customers.
+ **This position pays $43,000-$48,000 / annually**
+ Full Benefits Provided: Health, Vision, Dental, 401K, Paid Time-Off
+ Location - **Enterprise Car Sales, Farmington, MI- 29301 Grand River Ave, Farmington Hills MI**
This position is responsible for helping support the Sales Consultants and Customer Experience Managers during the purchase process as well as post-sale customer service. This role is available as a full time position to provide administrative support to Car Sales Dealerships.
**Responsibilities**
+ Assist Sales Consultant in collecting information/stipulations needed for sales. Organize and ensure accuracy and completion of all paperwork for each customer transaction including printing temp tags, processing registration, and completing documents that require wet signatures
+ Process Car Sales titles and registrations
+ Complete title work upon closing customer file for retail and wholesale units
+ Assist customers with the vehicle trade-in process including collecting documents at the time of sales to ensure an efficient trade sale process
+ Follow up with customer post-sale to help facilitate or ensure completion of After Market Options (AMO) installs
+ Respond to customer inquiries related to financing, warranties or other customer service issues
+ Process additional post-sales documentation and ensure DMV paperwork is sent
+ Ensure tag and title documentation is accurate for current dealership inventory and print FTC and price stickers for current inventory if needed
+ Assist with monitoring the Weekly Status Report (WSR) and notifying management of discrepancies and instances where follow up actions are required.
+ Assist with End of Month reports and SC Sales/commission reports
+ Provide accounts payable and receivable support
+ Maintain files for the dealership Assist with ECOA (Equal Credit Opportunity Act) File review
+ Order office supplies and marketing material, answer phones during peak times and may provide notary services for dealership
+ Maintain a regular and reliable level of attendance and punctuality
+ Perform miscellaneous job-related duties as assigned
_Equal Opportunity Employer/Disability/Veterans_
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily, including any physical demands. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
**Qualifications**
+ Must have completed HS Diploma
+ Must have a valid driver's license with no more than 3 moving violations and/or at fault accidents in the past 3 years.
+ No drug or alcohol related conviction on your record in the past 5 years (i.e., DUI, DWI).
+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
+ Must have 1 year administrative experience in a customer facing role
+ Experience processing vehicle titles and vehicle registration preferred
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ( ) to contact us about your interest in employment.
Advisor 1, Car Care Customer Service & Sales
Posted 3 days ago
Job Viewed
Job Description
As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong communication skills, attention to detail, and automotive knowledge, you'll serve as a trusted liaison, guiding customers through the repair process and ensuring their satisfaction at every turn. Join us in our fast-paced, high-energy environment where your expertise and dedication will be recognized, valued, and rewarded. Take the driver's seat and steer your career towards success with AAA today!
Location Address: 516 N. Oxford Valley Road, Langhorne, PA 19047-8307
At AAA, your success is our success. As an Automotive Service Advisor, we can offer you:
- The starting base compensation for this position is $21.55 to $3.55 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
- In addition to your hourly compensation, Service Advisors are also eligible for additional income through our uncapped monthly performance bonus as well as various spiffs and contests that run throughout the year!
- Robust health benefit offerings, including Medical Insurance with Prescription Coverage, Dental Insurance, and Vision Insurance. Coverage begins 30 days after you start.
- Over 2 weeks of Paid Time Off accrued during the first year of employment
- 8 Paid Holidays each year
- 401(k) plan with up to a 7% Company Match on retirement contributions
- FREE Company-Paid Life Insurance
- Tuition Reimbursement (up to 5,250 per year)
- FREE AAA Premier Level Membership
- An opportunity to work alongside a team of professionals with state of the art equipment in a spacious, clean, well-lit and safe work environment.
- Our stores are AAA owned and operated. AAA Club Alliance serves a large membership base and exemplifies the trusted AAA Brand. There is plenty of business year round!
- Greet customers, answer telephone calls and schedule appointments in a prompt and courteous manner.
- Review repairs and services with customers to ensure a complete understanding of the services performed. Contact customer any time there is a deviation from the original estimate of cost or time when the vehicle will be ready for pickup. Note the name and time of approval for all repair/service orders and any additional costs.
- Distribute work to all shop technicians while monitoring progress and accuracy of each job. Supply information on request to technicians, as needed. Arrange for repairs and payment for vehicles that are covered by extended warranty programs.
- Arrange towing and/or alternate transportation such as shuttle or rental vehicle when necessary in accordance with Total Repair Care (TRC) standards.
- Monitor inspection dates of vehicles in system to ensure the inspections are completed before due dates. Notify customer of need to have vehicle serviced per manufactures recommended intervals and as required by the state and explain the information to the customer.
- High School Diploma or equivalent.
- Previous experience in the automotive industry preferred, or three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record.
- Knowledge of automotive technology and the ability to communicate same information to the support team, customers and Auto Technicians.
- ASE (Automotive Service Excellence) Service Advisor Certification is a plus, but not required!
- Valid Driver's License.
- Ability to complete required Pre-Employment Screenings (background check and drug screening) if offered the position.
- Authorized to work in the USA.
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Car Care
Advisor 1, Car Care Customer Service & Sales
Posted 3 days ago
Job Viewed
Job Description
As an Automotive Service Advisor for AAA, you'll be the driving force behind our customers' exceptional experience, seamlessly coordinating their vehicle service needs with our skilled technicians in-shop. With your strong communication skills, attention to detail, and automotive knowledge, you'll serve as a trusted liaison, guiding customers through the repair process and ensuring their satisfaction at every turn. Join us in our fast-paced, high-energy environment where your expertise and dedication will be recognized, valued, and rewarded. Take the driver's seat and steer your career towards success with AAA today!
Location Address: 4010 Dearborn Circle, Mount Laurel, NJ 08054
At AAA, your success is our success. As an Automotive Service Advisor, we can offer you:
- The starting base compensation for this position is $22.65 to $4.65 hourly. The base pay range shown is a guideline for compensation and ultimate salary offered will be based on factors such as applicant experience and geographic location.
- In addition to your hourly compensation, Service Advisors are also eligible for additional income through our uncapped monthly performance bonus as well as various spiffs and contests that run throughout the year!
- Robust health benefit offerings, including Medical Insurance with Prescription Coverage, Dental Insurance, and Vision Insurance. Coverage begins 30 days after you start.
- Over 2 weeks of Paid Time Off accrued during the first year of employment
- 8 Paid Holidays each year
- 401(k) plan with up to a 7% Company Match on retirement contributions
- FREE Company-Paid Life Insurance
- Tuition Reimbursement (up to 5,250 per year)
- FREE AAA Premier Level Membership
- An opportunity to work alongside a team of professionals with state of the art equipment in a spacious, clean, well-lit and safe work environment.
- Our stores are AAA owned and operated. AAA Club Alliance serves a large membership base and exemplifies the trusted AAA Brand. There is plenty of business year round!
- Greet customers, answer telephone calls and schedule appointments in a prompt and courteous manner.
- Review repairs and services with customers to ensure a complete understanding of the services performed. Contact customer any time there is a deviation from the original estimate of cost or time when the vehicle will be ready for pickup. Note the name and time of approval for all repair/service orders and any additional costs.
- Distribute work to all shop technicians while monitoring progress and accuracy of each job. Supply information on request to technicians, as needed. Arrange for repairs and payment for vehicles that are covered by extended warranty programs.
- Arrange towing and/or alternate transportation such as shuttle or rental vehicle when necessary in accordance with Total Repair Care (TRC) standards.
- Monitor inspection dates of vehicles in system to ensure the inspections are completed before due dates. Notify customer of need to have vehicle serviced per manufactures recommended intervals and as required by the state and explain the information to the customer.
- High School Diploma or equivalent.
- Previous experience in the automotive industry preferred, or three years relevant experience in a fast paced environment with a proven Sales and Customer Satisfaction record.
- Knowledge of automotive technology and the ability to communicate same information to the support team, customers and Auto Technicians.
- ASE (Automotive Service Excellence) Service Advisor Certification is a plus, but not required!
- Valid Driver's License.
- Ability to complete required Pre-Employment Screenings (background check and drug screening) if offered the position.
- Authorized to work in the USA.
ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance.
Job Category:
Car Care