3,114 Change Director jobs in the United States

When you're the best, we're the best. We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents while living and working as their authentic selves. We provide extensive opportunities for personal and professional development, building both employee competence and organizational capability to fuel exceptional performance through an inclusive environment both now and in the future.

Summary:

In this strategic leadership role, you will drive organizational transformation, optimizing the effectiveness of our company's structure, processes, and culture. You will apply your deep understanding of organizational design principles, change management methodologies, to successfully lead complex change initiatives.

Responsibilities:

Organizational Design:

• Partner with HRBP to develop and implement organizational design strategies that align with the company's business objectives and drive operational efficiency.
• Collaborate with cross-functional teams to design and implement new organizational structures, roles, and responsibilities while driving change initiatives to help with alignment
• Ensure alignment between organizational design and talent management strategies.

• Identify gaps and opportunities for improving organizational effectiveness and performance.
• Conduct organizational assessments to identify areas of improvement and develop action plans.
• Partner with talent management and L&D on performance management processes and learning programs to drive a high-performance culture while enhancing leadership capabilities and promoting employee engagement.
• Continuously monitor and evaluate organizational effectiveness metrics to measure progress and identify opportunities for improvement.

• Leverage change management and project management strategies to design and deliver change plans and project plans to ensure successful and sustainable organizational behavior change.
• Utilize a variety of tools during different phases of change achieve the most significant gain in organizational capability.
• Leverage analytics and insights to drive sustainable change and enable organizational transformation in support of the organization's strategies and priorities.
• Lead and manage change initiatives across the organization, ensuring successful adoption and sustained implementation.
• Identify and mitigate risks and barriers to change, and develop strategies to overcome resistance.
• Collaborate with stakeholders to build a change-ready culture and provide coaching and support to leaders and employees.
• Monitor and evaluate the effectiveness of change initiatives and make recommendations for improvement.
• Provide coaching and support to leaders and employees to navigate and embrace change.

• Provide guidance and consultation on organizational change initiatives and their impact on employees.

• Relevant degree preferred in Organizational Development, Human Resources, Business Administration, or a related field. Master's degree preferred.
• 7 or more years of experience in organizational design, organizational effectiveness, and change management required.
• Experience in a leadership role required.
• Strong knowledge of organizational design principles, change management methodologies, and best practices.
• Proven ability to lead and manage complex change initiatives in a dynamic and fast-paced environment.
• Proficient in Microsoft products: Excel, Vizio, PPT, etc.
• Able to design metrics and interpret the data.
• Excellent interpersonal, communication, and influencing skills.
• Strong analytical and problem-solving abilities.
• Ability to build and maintain effective relationships with stakeholders at all levels of the organization.
• Ability to communicate and present findings, recommendations in clear and concise manner
• Ability to adjust plans based on recommendations, etc in a fast paced, fluid organization
• Demonstrated ability to think strategically and translate strategies into actionable plans.
• Certification in change management (e.g., Prosci) is a plus.
• Willingness to travel.

Unlock Health breaks down the walls that healthcare providers have lived with for decades. We connect the dots across managed care and marketing so that providers can realize their missions and patients can get the right care. We've brought together the top healthcare marketing organizations to make this vision a reality, with a team of experts in managed care, technology, and ROI design.

Title: Director, Change Management
Direct Manager Title: Chief Managed Care Officer

The Role
We are looking for aDirector, Change Management to join our Managed Care business unit to grow a book of business within our consulting services practice. This person should be skilled in change management, ideally certified with Prosci, and should have proven experience in managing successful, large scale enterprise change initiatives with external clients.

This strategic leader will guide organizations through transitions by developing and implementing change management strategies, leading teams, and ensuring successful adoption of new processes or systems. You will assess the impact of change, identify key stakeholders, and develop solutions to address resistance and risks. This role often involves providing expert advice, designing and delivering training programs, and communicating effectively with all levels of the organization. The Director is responsible for applying frameworks, establishing project management and timelines for the change being requested, including the communication planning and execution.

Examples of the work include:

• Updating supply chain vendors or processes
• Implementing AI in the revenue cycle
• Acquiring and integrating new facilities into a health system
• Supporting clients as they transition to value-based care, manage risk, or undertake system-wide initiatives

Each of these efforts demands sophisticated project management, clear communication, and targeted training; areas where clients rely on our expertise for full or partial support. In other cases, the Director would need to manage another consulting firm, the Unlock team, and the client team, depending on the scope of support needed.

What Youll Do

• Strategic Planning: Develop and execute change management strategies aligned with organizational goals, including impact assessments, stakeholder engagement, and communication plans
• Stakeholder Engagement: Identify and engage with key stakeholders to build support for change initiatives and address concerns
• Communication: Develop and implement comprehensive communication strategies to keep stakeholders informed and engaged throughout the change process.This includes resistance identification and planning against resistance
• Training and Development: Design and deliver training programs to support employees in adapting to new processes, systems, or roles
• Adoption Management : Track and measure the adoption of changes to ensure success and make necessary adjustments
• Process Improvement : Identify areas for improvement in change management processes and implement strategies to enhance effectiveness

Ideal Qualifications

• Education & Qualifications:
  • Bachelors degree in Business, Project Management, Human Resources, or a related field (or equivalent experience)
  • 10+ years of experience within an agency or professional services environment
  • 5-8 years of relevant consulting experience or equivalent experience within the healthcare industry, demonstrating similar scope and impact
• Strong Leadership & Interpersonal Skills : Ability to effectively lead teams, build relationships, and communicate with all levels of the organization
• Change Management Expertise : Proven experience in developing and implementing change management strategies and methodologies
• Project Management Skills : Ability to manage multiple projects simultaneously, meet deadlines, and deliver results
• Communication & Presentation Skills : Ability to communicate complex information clearly and concisely, and to present information effectively to various audiences
• Analytical & Problem-Solving Skills : Ability to assess situations, identify problems, and develop effective solutions
• Industry Knowledge : Expertise within the healthcare industry, with strong working knowledge and applied experience with best practices in change management

Perks and Benefits

• Health, Dental and Vision benefit packages to fit all types of lifestyles
• Life, Short- and Long-Term Disability Insurance paid 100% by the company
• FSA / HSA Options
• 401(K) with a generous company match program
• Flexible Paid Time Off
• Hybrid and Remote work schedules available
• Employee Assistance Program (unlimited free telephonic counseling for a variety of issues such as mental health, financial support, and legal advice)
• Employee Referral Program

About Unlock:
Unlock Health redefines what a marketing and advertising agency can do in healthcare by breaking down walls that have existed for decades. Weve combined the best teams in healthcare marketing to help every client live their mission to promote, maintain, and restore health. Our super agency approach connects creative, content, and strategy to remove the guesswork from growth, measured by ROI technology. By bringing together the top talent in the industry, we are reshaping the future of healthcare marketing.

We believe our business can only grow by including our Vision and Values in everything we do. Our hiring process is no different. We interview and hire based on our values, which you can learn more about here .

Equality Opportunity Employer Statement
Unlock, and its affiliate companies, is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We provide equal employment opportunities without regard to an applicant's race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

For internal coding use only: Managed Care/Client Services/CoGs

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Link Logistics Real Estate (Link) is a leading operator of last-mile logistics real estate. Established by Blackstone in 2019, the company connects consumption, technology, and the supply chain across its portfolio, which spans more than half a billion square feet. With more than 5 percent of U.S. GDP flowing through our spaces, we leverage our scale, proprietary data and insights, and foundational focus on sustainability to drive success for our customers businesses and deliver value for our stakeholders. Link Logistics strives to be the most equitable and inclusive industrial real estate company in the business. We put our people, customers, and communities first and find ways to make a conscious, positive impact where we live and work, prioritizing diversity, equity and inclusion (DEI) across our workforce to deliver an optimal employee experience. Every day, we work to reinvent and lead our industry forward by thinking bigger and challenging the status quo.

Because we believe that good business must be synonymous with doing good, strong environmental, social and governance practices are foundational to our identity as a firm. These practices include setting ambitious goals to combat climate change, partnering with local nonprofits, and prioritizing internal diversity, equity, and inclusion efforts. We seek to use our position, ideas, and influence to drive progress in our industry and the wider world. At Link, we give our customers space to growand we give people space to grow, too.

The Business Transformation Office is comprised of 2 core teams: Project Management Office and Enablement & Optimization. The Organizational Change Management Team sits within the Enablement & Optimization Hub, which is comprised of 3 practice areas: Organizational Change Management, Product Enablement, and Business Process Management.

The Senior Director of Organizational Change Management, reporting to the VP of Enablement & Optimization, will lead the organizational change management practice area and partner with senior business leaders across the organization to focus on the people side of change, including changes to business processes, technology, roles and responsibilities, and organizational structures.

The primary responsibility will be to lead the change management practice at Link, which is comprised of both FTEs and contractors. The Senior Director of Organizational Change Management will be accountable for the functional management of Link's existing change management strategy and making improvements as deemed necessary. This includes managing Links organizational change management maturity, practice area development opportunities, capacity management of team member work assignments, and ensuring the change management OKRs are hit as planned.

In addition to practice management, the Senior Director of Organizational Change Management will also focus on creating and implementing change management plans for major strategic initiatives that maximize transparency and employee adoption while minimizing resistance. The Senior Director of Organizational Change Management will work closely with the VP of Enablement & Optimization, VP of PMO, technology product owners, and business leaders to understand the impacts of the project and develop change strategies to ensure proper readiness resulting in increased benefit realization, value creation, ROI and the achievement of the enterprise's vision.

In addition to supporting technology programs, the Senior Director of Organizational Change Management, in partnership with change management team members, will be accountable for fostering a business environment that pushes Link to be an agile, change-ready organization. Additionally, the Senior Director of Organizational Change Management will support the development of organizational best practices for leveraging change management across the business.

RESPONSIBILITIES:

• People manages FTEs and contractors to deliver against change management work requirements

• Actively sources Change Management engagements and maintains a sub-department capacity plan across team members

• Hires (as necessary) and performance manages the change management team

• Collaborates with project leaders and team members to build and maintain solid relationships with executives, leadership stakeholders, and business departments.

• Leads change management activities for assigned strategic initiatives.

• Owns and maintains the Change Plan technology, including best practices, adherence of team member usage, and business engagement with the tool

• Delivers a change management approach inclusive of stakeholder assessment, change impact analysis, org readiness activities and the development and execution of change management strategies and plans.

• Designs and executes people-centered activities to drive experiences for impacted stakeholders inclusive of persona and journey development.

• Promotes enterprise change maturity through strong relationships across the organization, including owning and driving the Change Management Community of Practice.

• Serves as an organizational change agent and contributes to the Continuous Improvement culture.

• Anticipates and promptly addresses stakeholder needs.

• Partners with our Learning & Development and Communications organizations as needed.

• Applies a comprehensive change management strategy to support adoption and utilization of the changes required by a project or initiative.

• Uses project management skills to break down work into process steps, develop schedules, and work within time constraints.

• Runs disciplined meetings with a specific purpose/agenda, the right individuals, and clear outcomes/next steps.

• Behaves in an inclusive, respectful manner while encouraging the same from others.

• Displays a balanced, cross-functional perspective, liaising with the business and technology to drive better adoption and results.

QUALIFICATIONS:

• 10+ years of experience at a management consulting firm or in an internal consulting role focused on Change Management

• 5+ years in a direct people management position

• Bachelor's degree from an accredited college/university OR equivalent work experience

• Prosci change management practitioner certification.

• Demonstrated understanding of ADKAR change management principles

• Strong understanding of change management principles, methodologies, and leading practices with previous experience with large scale organizational change efforts and has leveraged multiple design tools to develop work plans, articulate complex issues, analyze data, and execute change activities.

• Ability to effectively leverage internal and external partnerships to drive results.

• Ability to convey messages in a compelling manner, projecting, and promoting change related messages to internal audiences.

• Excellent communication skills and the ability to build and effectively manage relationships with stakeholders, senior management, and staff working independently or as part of a team.

• Demonstrated ability and a proven track record of success in delivering strategic initiatives in a collaborative and fast-paced environment.

• Strong strategic thinking, ability to think and align long term and short-term objectives.

• Ability to rapidly gain / build trust and confidence of internal and external stakeholders.

• Able to learn new areas quickly.

• Able to work independently.

• Ability to transparently manage time and priorities and interact with leadership for prioritization decisions.

• Ability to code-switch between communication styles and vocabularies fluidly and appropriate to context and audience.

• Exceptional attention to detail and the ability to manage highly complex, and dynamic business datapoints.

• Experience in the real estate industry is a plus, particularly in the Industrial & Logistics sector.

• Embraces diverse people, thinking and styles.

• Travel may be required up to 20%

$150,000 - $197,000 represents the presently anticipated base compensation pay range for this position at Link. Actual pay may vary based on various factors, including but not limited to location and experience.

Link provides a variety of benefits to employees, including health insurance coverage, retirement savings plan, paid holidays, paid time off.

The direct compensation and benefits described above are subject to the terms and conditions of any governing plans, policies, practices, agreements, or other materials or documents as in effect from time to time, including but not limited to terms and conditions regarding eligibility.

EEO Statement

The Company is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status,