978 Client Relations jobs in Chino

Maxim Healthcare is hiring for a Client Relations Specialist to work with clients, patients and active caregivers to monitor program participants' ability to manage their care, and provide customer service.
Why Join Maxim:
+ Competitive pay & weekly paychecks
+ Health, dental, vision, and life insurance
+ 401(k) savings plan with company matching
+ Employee discount program; partnered with hundreds of vendors nationwide
+ Awards and recognition program
+ Opportunity for career advancement
+ Comprehensive training and mentorship program
Essential Duties and Responsibilities:
+ Maintains the confidentiality of program participants
+ Completes the consumer admissions/intakes as directed by the management team
+ Ensures client's hours/services are authorized by the Payor Source and communicated to the client and client directed worker/Direct Service Worker
+ Manages referrals by maintaining communication with clients and Case Managers throughout the process
+ Provides timely updates to Case Managers as directed by the Account Manager or Office Operations Leader
+ Assists the office operations team with time reporting issues and concerns
+ Performs all procedures in an accurate and timely manner as directed by the management team
+ Notifies the Operations Leader and Payor Source of any concerns relating to each client including allegations of fraud, misuse of services and/or other relevant issues
FMS Program Specific Duties & Responsibilities:
+ Completes monthly customer service calls
+ Maintains the consumer record and budget
+ Collaborates with Field Support team on any updates to employee hiring and ongoing requirements
+ Assist with managing and tracking participants budgets and processing vendor payments and Direct service worker payroll.
+ Assists with contacting employees regarding annual worker requirements
+ Assists with onboarding participants and Direct Service Workers by making connect calls, and tracking candidates in the funnel
Minimum Requirements:
+ High School degree or equivalent required, some completed college coursework, preferred
+ Must meet all federal, state, and local requirements
+ Must be energetic, self-motivated, have excellent time management skills, compassionate and able to adapt in a continuously changing environment
+ Must be organized, detail oriented, and have exceptional planning and problem-solving skills
+ Excellent communication skills
+ Computer proficiency, including Microsoft Office Suite (Word, Excel, Teams)
+ Proficiency in the Spanish language is preferred
+ Proficiency in the English language is required
Wage/Salary Information:
$24- $5 per hour, plus 2,000 annual bonus potential.
Maxim Benefits:
Health and Wellness Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program
Retirement and Financial Security: Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits
Lifestyle Benefits: Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program
*Benefit eligibility is dependent on employment status.
About Maxim Healthcare
Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.
Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Maxim Healthcare is hiring for a Client Relations Specialist to work with clients, patients and active caregivers to monitor program participants' ability to manage their care, and provide customer service.

Why Join Maxim:

• Competitive pay & weekly paychecks
• Health, dental, vision, and life insurance
• 401(k) savings plan with company matching
• Employee discount program; partnered with hundreds of vendors nationwide
• Awards and recognition program
• Opportunity for career advancement
• Comprehensive training and mentorship program

Essential Duties and Responsibilities:

• Maintains the confidentiality of program participants
• Completes the consumer admissions/intakes as directed by the management team
• Ensures client's hours/services are authorized by the Payor Source and communicated to the client and client directed worker/Direct Service Worker
• Manages referrals by maintaining communication with clients and Case Managers throughout the process
• Provides timely updates to Case Managers as directed by the Account Manager or Office Operations Leader
• Assists the office operations team with time reporting issues and concerns
• Performs all procedures in an accurate and timely manner as directed by the management team
• Notifies the Operations Leader and Payor Source of any concerns relating to each client including allegations of fraud, misuse of services and/or other relevant issues

FMS Program Specific Duties & Responsibilities:

• Completes monthly customer service calls
• Maintains the consumer record and budget
• Collaborates with Field Support team on any updates to employee hiring and ongoing requirements
• Assist with managing and tracking participants budgets and processing vendor payments and Direct service worker payroll.
• Assists with contacting employees regarding annual worker requirements
• Assists with onboarding participants and Direct Service Workers by making connect calls, and tracking candidates in the funnel

Minimum Requirements:

• High School degree or equivalent required, some completed college coursework, preferred
• Must meet all federal, state, and local requirements
• Must be energetic, self-motivated, have excellent time management skills, compassionate and able to adapt in a continuously changing environment
• Must be organized, detail oriented, and have exceptional planning and problem-solving skills
• Excellent communication skills
• Computer proficiency, including Microsoft Office Suite (Word, Excel, Teams)
• Proficiency in the Spanish language is preferred
• Proficiency in the English language is required

Wage/Salary Information:

$24- $5 per hour, plus 2,000 annual bonus potential.

Maxim Benefits:

Health and Wellness
Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program

Retirement and Financial Security:
Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits

Lifestyle Benefits:
Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program

*Benefit eligibility is dependent on employment status.

About Maxim Healthcare

Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.

Maxim Healthcare, Inc. ("Maxim") is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Are you ready to catapult yourself and your skillset to the next level? Our firm is searching for an entry-level Client Communication Specialist who is looking to do just that! As a top leader in the Sales, Marketing, and Business Consulting industry, we take great pride in leading with integrity and hard work while having a passion for genuinely helping our clients and their customer base. This core business model has brought repeat success to us, and we are now expanding. We are looking for the next driven and ambitious individual to join our entry-level Client Communications team and grow with us organically.

Our entry-level Client Communication Specialist would spearhead a lot of our newer clientele and their teams, develop new marketing and sales strategies, and see it through to delivery and return on investment with our clients. It is vital that our next Client Communication Specialist has a student mentality, the ability to pivot in a fast-paced environment with quick decision-making, and possess a commitment to people; people are what drives us! If you think you have the qualities and the drive to take your career to the next level, APPLY TODAY!

Responsibilities required of our Client Communication Specialist:

• Learn, utilize, and teach other entry-level employees direct sales techniques

• Present features and benefits of specific products to customers to fit their needs

• Fundamental understanding of all products/services offered by our renowned clientele

• Represent our clients in a professional and courteous manner

• Provide customers with the utmost level of customer service and satisfaction

• Establish, develop, and maintain a positive and productive relationship with each one of our customer accounts

• Report daily and weekly sales metrics of our entry-level team to upper management

• Identify holes of weakness and devise a coaching plan to improve each team member

• Attend daily meetings, conference calls, and client information training sessions

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Customer Service Representative
Salary: $20.35 per hour / $41,005.25 annually

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 
 
When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. 

When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk.

Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!

Qualifications & Skills:

• Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
• An effective communicator who understands the importance of listening and being empathetic
• Ability to work and grow in a fast-paced, high-volume call center environment
• Willingness to learn new skills and ability to adjust to changes quickly
• Open to feedback to support your performance and development
• Solid computer and multi-tasking skills
• Minimum of high school diploma or equivalent

#geico200

 

Annual Salary

$20.86 - $32.05 p >The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position.

 

The GEICO Pledge:

Great Company:  At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers:  We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture:  We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards:  We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.