70 Client Relations jobs in Hidden Springs

At Verint, we believe customer engagement is the core of every global brand. Our mission is to help organizations elevate Customer Experience (CX) and increase workforce productivity by delivering CX Automation. We hire innovators with the passion, creativity, and drive to answer constantly shifting market challenges and deliver impactful results for our customers. Our commitment to attracting and retaining a talented, diverse, and engaged team creates a collaborative environment that openly celebrates all cultures and affords personal and professional growth opportunities. Learn more at .
**Overview of Job Function:**
We are looking for an Analyst Relations Manager to help expand and execute a high-impact, strategic analyst relations program. This includes working with the Sr. Director and Verint internal business partners to cultivate relationships and engagement around Verint's CX Automation and AI Business Outcomes, Now TM vision and solutions, driving favorable market coverage of Verint. Key focus areas include developing and advancing relationships with industry analysts and influencers; collaborating with internal and external stakeholders on communications, marketing, sales enablement, and thought leadership initiatives; and reinforcing the Verint brand as a global market pioneer and leader. Part of the Corporate Communications organization, this position will work closely with corporate and functional leaders to maximize the company's reach and build affinity for Verint and our solutions.
**Principal Duties and Essential Responsibilities:**
+ Develop and support analyst relations (AR) strategies that entrench and extend market leadership and support business growth/solution areas in conjunction with Sr. Director.
+ Orchestrate and manage AR briefings and spokesperson preparation in alignment with product and service launches, ongoing company updates, and industry trends.
+ Create and execute measurable AR plans to cultivate and enhance meaningful relationships with targeted, high-level external audiences (i.e., influencers, industry analysts, consultants).
+ Implement strategies and programs that promote thought leadership, profile organizational accomplishments and highlight business announcements.
+ Collaborate with team members and internal business partners to ensure alignment to corporate and marketing goals and messages.
+ In conjunction with the AR Sr. Director, actively project-manage analyst inquiries, research calendars, and participation in industry reports on specific technologies and competitive vendor evaluations.
+ Support Verint events, industry events, and analyst engagement programs via activities including proactive strategic presentations, inbound information requests, and customer interactions.
+ Work with internal stakeholders and analyst community to manage and maximize co-marketing programs, contractual commitments, and relationships.
+ Support sales enablement by updating and leveraging AR content for prospective customer-facing assets.
+ Monitor research and disseminate analyst insights on market and competitors to key internal stakeholders.
**Minimum Requirements:**
+ BA/BS degree or equivalent work experience.
+ A minimum of 6 years of demonstrated experience in industry analyst relations role or working in the analyst relations space.
+ Demonstrated ability to effectively and efficiently project-manage multiple concurrent, deadline-driven workstreams and stakeholders using best-practice systems and processes.
+ Exceptional written and verbal communications skills, including ability to shape authentic and compelling storylines, an eye for editing/proofing, and presentation coaching experience.
+ Experience in software or technology sector, ideally in customer experience and/or contact center technology space.
+ Experience with critical thinking, research, and quantitative and qualitative analysis to inform program insights and actions.
+ Proven ability to work efficiently, effectively, and proactively in a fast-paced, deadline-oriented, dynamic, and virtual environment.
+ Ability to work in a cross-organizational matrix team environment.
+ Proficient in Microsoft Office applications (Teams, Excel, Word, Outlook, PowerPoint).
+ Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations.
**Preferred Requirements:**
+ Corporate communications, marketing, go-to-market/sales, or customer service management (CSM) background.
+ Experience working with executives.
+ Demonstrable history of Analyst Relations achievements.
+ Experience using social media and team collaboration tools.
#LI-BS1
MIN: $110K
MAX: $125K
Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero-tolerance policy against any form of discrimination, retaliation, or harassment including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti-discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in our hiring, promotion and termination practices.
**For US Applicants**
_2025 Benefits Offering (

**About Lumen**
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
We are seeking a dynamic and experienced Sr Analyst Relations Manager to drive our global analyst relations strategy while also overseeing the operational backbone of the AR function. This role is ideal for someone who thrives at the intersection of strategic influence and operational excellence, and who is passionate about shaping market perception through strong analyst relationships and efficient program execution.
**The Main Responsibilities**
+ Strategic Analyst Engagement
+ Build and maintain strong, trust-based relationships with key industry analysts across firms such as Gartner, Forrester, IDC, and others.
+ Develop and execute a comprehensive AR strategy aligned with business priorities, product roadmaps, and go-to-market plans.
+ Manage analyst briefings, inquiries, and strategy days to ensure consistent and impactful communication of company vision and differentiation.
+ Partner with executives, product leaders, and marketing teams to prepare spokespeople and ensure message alignment.
+ Operational Excellence
+ Own the AR calendar, tracking all analyst interactions, deliverables, and key milestones including specific Gartner seat holder annual plan.
+ Manage AR tools and platforms (e.g., ARchitect) to ensure accurate reporting and visibility across the organization.
+ Assist with AR performance metrics and reporting dashboards to measure impact and inform strategy.
+ Coordinate cross-functional collaboration with PR, product marketing, and executive teams to streamline AR workflows and content development.
**What We Look For in a Candidate**
Required:
+ 2-4 years of experience in Analyst Relations, Communications, or related roles in the tech industry.
+ Proven track record of managing analyst relationships and influencing key research outcomes.
+ Strong project management skills with a detail-oriented and process-driven growth mindset.
+ Excellent written and verbal communication skills; able to translate complex topics into compelling narratives.
+ Experience with AR management tools and data-driven reporting.
+ Ability to work independently and collaboratively in a fast-paced, matrixed environment.
Preferred Qualifications:
+ Experience in enterprise software, cloud, cybersecurity, or AI sectors.
+ Familiarity with analyst evaluation processes (e.g., Magic Quadrants, Waves, MarketScapes).
+ A background in marketing operations or program management is a plus.
Preferred:
+ 5+ years of relevant experience
+ Good communication skills, both oral and written
+ Capable of understanding highly competitive market landscapes and strategically positioning differentiation to the analyst community.
+ A strong technical mind with the ability to quickly locate, dissect, and relay key information.
+ Excellent project management, prioritization, and strategic planning skills
+ Ability to help shape content targeted to an analyst audience
+ Ability to guide and counsel executives and other spokespeople
+ Results and metrics-oriented
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$103,711 - $38,281 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
108,896 - 145,195 in these states: CO HI MI MN NC NH NV OR RI
114,082 - 152,109 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits ( Structure
**What to Expect Next**
#LI-KM2
Requisition #: 338907
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page ( . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
**Application Deadline**
07/26/2025

Our client, a prominent player in the media landscape, is looking for a seasoned Public Relations Manager to lead communication efforts in Boise, Idaho, US . This role involves developing and executing strategic PR campaigns to enhance brand reputation and public perception. You will be instrumental in managing media relations, crafting compelling press releases, and coordinating all aspects of corporate communications. The ideal candidate will have a knack for storytelling, a deep understanding of media trends, and the ability to manage crisis communications effectively. You will work closely with marketing, sales, and executive leadership to ensure consistent messaging across all platforms.

Key responsibilities include:

• Developing and implementing comprehensive PR strategies and media outreach plans.
• Writing and editing press releases, media advisories, speeches, and other communication materials.
• Building and maintaining strong relationships with journalists, bloggers, and influencers.
• Managing media inquiries and coordinating interviews.
• Monitoring media coverage and analyzing PR campaign effectiveness.
• Organizing press conferences, media events, and product launches.
• Developing content for social media and digital platforms to amplify PR efforts.
• Managing the company's reputation and handling crisis communications.
• Collaborating with internal stakeholders to ensure alignment on messaging and strategy.
• Providing strategic counsel to senior management on communication matters.

The successful applicant will hold a Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field. A minimum of 6 years of experience in PR, preferably within the media industry, is required. Demonstrable success in developing and executing impactful PR campaigns, excellent writing and verbal communication skills, and a strong network of media contacts are essential. The ability to work under pressure, manage multiple projects simultaneously, and adapt to a fast-paced environment is also crucial. Join us to shape the narrative and build lasting connections.

Our client is seeking a strategic and media-savvy Public Relations Manager to lead our external communications efforts from Boise, Idaho, US . This role is responsible for developing and executing comprehensive PR strategies that enhance brand reputation, manage public perception, and achieve key business objectives. You will be the primary point of contact for media inquiries, craft compelling press releases and media kits, and cultivate strong relationships with journalists, influencers, and industry stakeholders. Your ability to manage crisis communications effectively and generate positive media coverage across various channels will be critical. This position requires a creative thinker with excellent writing, editing, and interpersonal skills.

Key responsibilities include:

• Developing and implementing integrated PR strategies and campaigns to support company goals and product launches.
• Writing and editing press releases, media advisories, speeches, presentations, and other communication materials.
• Building and maintaining strong relationships with key media contacts, industry analysts, and influencers.
• Securing positive media coverage in print, online, and broadcast outlets.
• Managing media inquiries and responding promptly and professionally.
• Developing and executing crisis communication plans.
• Monitoring media coverage and analyzing PR campaign effectiveness, providing regular reports to senior management.
• Organizing press conferences, media events, and product briefings.
• Collaborating with marketing and internal communications teams to ensure consistent messaging across all platforms.
• Managing the PR budget and vendor relationships.
• Identifying speaking opportunities and award submissions.
• Advising senior leadership on public relations matters.
  
  Qualifications required:
  
  • Bachelor's degree in Public Relations, Communications, Journalism, Marketing, or a related field.
  • 5+ years of experience in public relations, agency or in-house.
  • Proven track record of securing positive media coverage and managing successful PR campaigns.
  • Excellent writing, editing, and verbal communication skills.
  • Strong media relations skills and established network of contacts.
  • Experience with media monitoring tools and analytics platforms.
  • Proficiency in social media and digital PR tactics.
  • Ability to manage multiple projects simultaneously and meet deadlines.
  • Strong organizational skills and attention to detail.
  • Experience in crisis communications is highly desirable.

**Tek AMR - Account Manager's Job Description**
Our Americas Sales Organization has a culture that is collaborative and inclusive of others' thoughts and ideas. We are customer obsessed in our daily work, and continuously strive to provide high quality support and engagement to our customers by building and encouraging close partnerships. We are people focused and always looking for opportunities to develop and solve problems that help the business, customers, and our own team members!
An Account Manager will be expected to develop and implement a sales plan (by market/customer and application) to grow Tek's revenue and market share in assigned accounts. This candidate should possess strong strategic sales skillset, knowledge of market/customer base, and knowledge of Tek's solutions, plus desire and capability to learn. Candidates must be able to locally travel in the Bay area.
Responsibilities:
+ Build the plans and strategies for developing a successful commercial funnel and exceeding sales goals.
+ Apply Daily Management / Visual Management and Problem Solving to drive organization direction and activity.
+ Maintain direct contact with key customers in assigned territory & monitor customer needs, satisfaction and industry trends' alignment with Tek's strategies and solutions.
+ Build and adapt an individualized customer communication approach to understand needs and remain adaptable to changing customer goals and challenges.
+ Profile and develop relationships with key executives (Managers, Directors, VP's, etc.) within your focus accounts / territory.
+ Optimally engage extensive sales resources including applications engineers, product teams, channel partners & inside sales support
+ Use Dynamics CRM for opportunities, leads, and funnel management.
Qualifications:
+ 5+ years of proven experience in sales and account management.
+ Bachelor's degree in engineering or electrical engineering preferred.
+ Effective time management, problem-solving and analytical skills with the ability to identify and prioritize key customers.
+ Fully developed strategic and tactical sales skills, including ability to assess customer base, prospect, qualify, identify needs & gaps, and apply appropriate solution to win.
+ Consistent record of successfully selling technical products and/or capital equipment by applying a defined sales process.
+ Experience in calling on a diverse sales territory consisting of commercial accounts, Mil/Gov entities, and public universities.
+ Shown success in prospecting for and winning new customer/business.
+ Highly motivated self-starter.
+ Strong communication and presentation skills.
+ Ability to travel up to 50% of the year.
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
We Are an Equal Opportunity Employer
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**About Tektronix**
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**Bonus or Equity**
This position is also eligible for bonus as part of the total compensation package.
**Pay Range**
The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 164500 - 305500

**Tek AMR - Account Manager's Job Description**
Our Americas Sales Organization has a culture that is collaborative and inclusive of others' thoughts and ideas. We are customer obsessed in our daily work, and continuously strive to provide high quality support and engagement to our customers by building and encouraging close partnerships. We are people focused and always looking for opportunities to develop and solve problems that help the business, customers, and our own team members!
An Account Manager will be expected to develop and implement a sales plan (by market/customer and application) to grow Tek's revenue and market share in assigned accounts. This candidate should possess strong strategic sales skillset, knowledge of market/customer base, and knowledge of Tek's solutions, plus desire and capability to learn.
Responsibilities:
+ Build the plans and strategies for developing a successful commercial funnel and exceeding sales goals.
+ Apply Daily Management / Visual Management and Problem Solving to drive organization direction and activity.
+ Maintain direct contact with key customers in assigned territory & monitor customer needs, satisfaction and industry trends' alignment with Tek's strategies and solutions.
+ Build and adapt an individualized customer communication approach to understand needs and remain adaptable to changing customer goals and challenges.
+ Profile and develop relationships with key executives (Managers, Directors, VP's, etc.) within your focus accounts / territory.
+ Optimally engage extensive sales resources including applications engineers, product teams, channel partners & inside sales support
+ Use Dynamics CRM for opportunities, leads, and funnel management.
Qualifications:
+ 5+ years of proven experience in sales and account management.
+ Bachelor's degree in engineering or electrical engineering preferred.
+ Effective time management, problem-solving and analytical skills with the ability to identify and prioritize key customers.
+ Fully developed strategic and tactical sales skills, including ability to assess customer base, prospect, qualify, identify needs & gaps, and apply appropriate solution to win.
+ Consistent record of successfully selling technical products and/or capital equipment by applying a defined sales process.
+ Experience in calling on a diverse sales territory consisting of commercial accounts, Mil/Gov entities, and public universities.
+ Shown success in prospecting for and winning new customer/business.
+ Highly motivated self-starter.
+ Strong communication and presentation skills.
Ability to travel up to 50% of the year.
**Ralliant Corporation Overview**
Ralliant, originally part of Fortive, now stands as a bold, independent public company driving innovation at the forefront of precision technology. With a global footprint and a legacy of excellence, we empower engineers to bring next-generation breakthroughs to life - faster, smarter, and more reliably. Our high-performance instruments, sensors, and subsystems fuel mission-critical advancements across industries, enabling real-world impact where it matters most. At Ralliant we're building the future, together with those driven to push boundaries, solve complex problems, and leave a lasting mark on the world.
We Are an Equal Opportunity Employer
Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**About Tektronix**
Tektronix, a wholly owned subsidiary of Ralliant Corporation, is a place where people are challenged to explore the boundaries of what's possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix - join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer. Ralliant Corporation and all Ralliant Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Ralliant and all Ralliant Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**Pay Range**
The salary range for this sales position (inclusive of sales incentives/commissions in local currency) is 164500 - 305500

The Cornerstone Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong relationship with our clients, the Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our client's business needs to ensure they are receiving the most value from our technology - identifying new areas and applications for our technology and services. The Account Manager will drive adoption, ensure healthy usage levels, identify growth opportunities, and demonstrate sustainable value from the customer's Cornerstone solution that leads to renewals and continuing relations.
The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client.
Key skills for this position include excellent discovery, sales, communication, and account management skills.
**In this role you will.**
+ Have responsibility for an assigned book of accounts within which you will be responsible for finding and developing opportunities to:
+ Expand the use of Cornerstone's solutions within new areas of the business
+ Expand the breadth of Cornerstone's footprint to include additional products and capabilities
+ Create a talent management strategy for/with your customers
+ Identify services opportunities as needed
+ Drive renewals for your assigned book of accounts
+ Drive customer satisfaction and referenceability
+ Actively take ownership of the client accounts to ensure there is a clear communication plan in place with the key people in the account, and that you have a full understanding of the business needs across the organization. Driving and growing relationships both horizontally and vertically within the account.
+ Develop and oversee strategies to expand the use of CSOD software solutions for learning, performance, talent management, talent acquisition and content within the customers' business or subsidiaries.
+ Develop a cadence of customer interaction to assess customer needs, determine system requirement, solution utilization and ensure overall account health.
+ Lead discovery and solution workshops; deliver technical presentations to position CSOD solutions to customers and prospective customers.
+ Partner with clients to build strategic plans for talent management, and develop, present, or respond to proposals for specific customer requirements and customization of software solutions.
+ Guide and advise customers on how they can benefit from the use of new software solutions and services.
+ Manage and actively take ownership of enterprise client accounts to ensure there is a clear communication plan in place with the key stakeholders; drive and grow relationships both horizontally and vertically within the account.
+ Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline.
+ Meet with business stakeholders to address business opportunities, issues and questions balancing customer needs and CSOD's business needs.
+ Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions.
+ Uncover opportunities for increased customer base growth and potential adoption of other services.
+ Build knowledge of customer business needs and recommend software offerings aligned to business needs for the customer's long-term success and further adoption of CSOD services as appropriate.
+ Access, analyze, present customer reports to draw conclusions and provide recommendations
**You've got what it takes if you have.**
+ 5+ years of Account Management experience
+ Experience in an account management capacity and are looking for an opportunity to take each assigned account to the next level.
+ The ability to show us strong communication and relationship building skills, and that you have the ability to work independently within each account as well as knowing when to bring in team members for support (whether that is a more senior Manager/ Executive, a member of the overlay or support teams, or a pre-sales resource, product management or other).
+ An understanding of account management and software sales, ideally on the applications side, and you will be able to develop an understanding of our software solutions quickly.
+ Previous experience of developing opportunities and a passion for fostering customer satisfaction and helping them reach their goals
+ Proven ability to deliver a high degree of customer satisfaction to a base of clients through effective reactive and proactive engagement, as well as consulting guidance and recommendation for added solutions and services. Highly committed individual with a background in account management
+ Strong, influential team player capable of building good relationships across all functions
+ Passionate about the needs of the customer with a strong interest in helping customers succeed; yet being balanced to protect Cornerstone's interests
+ Flexibility, integrity and creative problem-solving skills
+ Excellent oral and written communication skills in English as well as other required language as per job opening(s). With the proven ability to effectively present and communicate in an articulate and confident manner to all levels of an organization, including senior management levels
+ Strong discovery skills
+ The ability to take a consultative approach to both prescript and recommend a talent management strategy to your clients
+ Excellent follow-up skills with great attention to detail
+ The ability to manage several priorities and work well under pressure
+ Proven ability to collaborate and build strong relationships with customers especially at the Executive level and into new departments
+ Proven ability to align across Cornerstone's corporate functions
+ Some travel will be required depending on assigned book of accounts
+ Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
+ The ability to listen to the customer, understand what they need, find solutions that will help them and to drive long term relationships with the customer and Cornerstone, is critical.
+ Consideration for privacy and security obligations
**Extra Dose of Awesomeness if you have.**
+ An understanding of learning, performance and talent solutions, and familiarity with the industry.
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at

The Cornerstone Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong relationship with our clients, the Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our client's business needs to ensure they are receiving the most value from our technology - identifying new areas and applications for our technology and services. The Account Manager will drive adoption, ensure healthy usage levels, identify growth opportunities, and demonstrate sustainable value from the customer's Cornerstone solution that leads to renewals and continuing relations.
The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client.
Key skills for this position include excellent discovery, sales, communication, and account management skills.
**In this role you will.**
+ Have responsibility for an assigned book of accounts within which you will be responsible for finding and developing opportunities to:
+ Expand the use of Cornerstone's solutions within new areas of the business
+ Expand the breadth of Cornerstone's footprint to include additional products and capabilities
+ Create a talent management strategy for/with your customers
+ Identify services opportunities as needed
+ Drive renewals for your assigned book of accounts
+ Drive customer satisfaction and referenceability
+ Actively take ownership of the client accounts to ensure there is a clear communication plan in place with the key people in the account, and that you have a full understanding of the business needs across the organization. Driving and growing relationships both horizontally and vertically within the account.
+ Develop and oversee strategies to expand the use of CSOD software solutions for learning, performance, talent management, talent acquisition and content within the customers' business or subsidiaries.
+ Develop a cadence of customer interaction to assess customer needs, determine system requirement, solution utilization and ensure overall account health.
+ Lead discovery and solution workshops; deliver technical presentations to position CSOD solutions to customers and prospective customers.
+ Partner with clients to build strategic plans for talent management, and develop, present, or respond to proposals for specific customer requirements and customization of software solutions.
+ Guide and advise customers on how they can benefit from the use of new software solutions and services.
+ Manage and actively take ownership of enterprise client accounts to ensure there is a clear communication plan in place with the key stakeholders; drive and grow relationships both horizontally and vertically within the account.
+ Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline.
+ Meet with business stakeholders to address business opportunities, issues and questions balancing customer needs and CSOD's business needs.
+ Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions.
+ Uncover opportunities for increased customer base growth and potential adoption of other services.
+ Build knowledge of customer business needs and recommend software offerings aligned to business needs for the customer's long-term success and further adoption of CSOD services as appropriate.
+ Access, analyze, present customer reports to draw conclusions and provide recommendations
**You've got what it takes if you have.**
+ 5+ years of Account Management experience
+ Experience in an account management capacity and are looking for an opportunity to take each assigned account to the next level.
+ The ability to show us strong communication and relationship building skills, and that you have the ability to work independently within each account as well as knowing when to bring in team members for support (whether that is a more senior Manager/ Executive, a member of the overlay or support teams, or a pre-sales resource, product management or other).
+ An understanding of account management and software sales, ideally on the applications side, and you will be able to develop an understanding of our software solutions quickly.
+ Previous experience of developing opportunities and a passion for fostering customer satisfaction and helping them reach their goals
+ Proven ability to deliver a high degree of customer satisfaction to a base of clients through effective reactive and proactive engagement, as well as consulting guidance and recommendation for added solutions and services. Highly committed individual with a background in account management
+ Strong, influential team player capable of building good relationships across all functions
+ Passionate about the needs of the customer with a strong interest in helping customers succeed; yet being balanced to protect Cornerstone's interests
+ Flexibility, integrity and creative problem-solving skills
+ Excellent oral and written communication skills in English as well as other required language as per job opening(s). With the proven ability to effectively present and communicate in an articulate and confident manner to all levels of an organization, including senior management levels
+ Strong discovery skills
+ The ability to take a consultative approach to both prescript and recommend a talent management strategy to your clients
+ Excellent follow-up skills with great attention to detail
+ The ability to manage several priorities and work well under pressure
+ Proven ability to collaborate and build strong relationships with customers especially at the Executive level and into new departments
+ Proven ability to align across Cornerstone's corporate functions
+ Some travel will be required depending on assigned book of accounts
+ Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
+ The ability to listen to the customer, understand what they need, find solutions that will help them and to drive long term relationships with the customer and Cornerstone, is critical.
+ Consideration for privacy and security obligations
**Extra Dose of Awesomeness if you have.**
+ An understanding of learning, performance and talent solutions, and familiarity with the industry.
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at

The Cornerstone Account Manager is responsible for fostering the overall relationship between Cornerstone and a book of our clients. By maintaining a strong relationship with our clients, the Account Manager ensures high levels of client satisfaction and leverages their deep understanding of our client's business needs to ensure they are receiving the most value from our technology - identifying new areas and applications for our technology and services. The Account Manager will drive adoption, ensure healthy usage levels, identify growth opportunities, and demonstrate sustainable value from the customer's Cornerstone solution that leads to renewals and continuing relations.
The successful candidate will work closely with the Sales leadership, Customer Excellence, and Customer Engagement teams as well as Customer Support to ensure successful delivery of solutions and will be the key business contact for the client.
Key skills for this position include excellent discovery, sales, communication, and account management skills.
**In this role you will.**
+ Have responsibility for an assigned book of accounts within which you will be responsible for finding and developing opportunities to:
+ Expand the use of Cornerstone's solutions within new areas of the business
+ Expand the breadth of Cornerstone's footprint to include additional products and capabilities
+ Create a talent management strategy for/with your customers
+ Identify services opportunities as needed
+ Drive renewals for your assigned book of accounts
+ Drive customer satisfaction and referenceability
+ Actively take ownership of the client accounts to ensure there is a clear communication plan in place with the key people in the account, and that you have a full understanding of the business needs across the organization. Driving and growing relationships both horizontally and vertically within the account.
+ Develop and oversee strategies to expand the use of CSOD software solutions for learning, performance, talent management, talent acquisition and content within the customers' business or subsidiaries.
+ Develop a cadence of customer interaction to assess customer needs, determine system requirement, solution utilization and ensure overall account health.
+ Lead discovery and solution workshops; deliver technical presentations to position CSOD solutions to customers and prospective customers.
+ Partner with clients to build strategic plans for talent management, and develop, present, or respond to proposals for specific customer requirements and customization of software solutions.
+ Guide and advise customers on how they can benefit from the use of new software solutions and services.
+ Manage and actively take ownership of enterprise client accounts to ensure there is a clear communication plan in place with the key stakeholders; drive and grow relationships both horizontally and vertically within the account.
+ Map and build account plans, manage forecasts for opportunities identified and for annual renewal pipeline.
+ Meet with business stakeholders to address business opportunities, issues and questions balancing customer needs and CSOD's business needs.
+ Coordinate with and provide direction to various members of cross-functional teams to ensure focus and delivery of services and solutions.
+ Uncover opportunities for increased customer base growth and potential adoption of other services.
+ Build knowledge of customer business needs and recommend software offerings aligned to business needs for the customer's long-term success and further adoption of CSOD services as appropriate.
+ Access, analyze, present customer reports to draw conclusions and provide recommendations
**You've got what it takes if you have.**
+ 5+ years of Account Management experience
+ Experience in an account management capacity and are looking for an opportunity to take each assigned account to the next level.
+ The ability to show us strong communication and relationship building skills, and that you have the ability to work independently within each account as well as knowing when to bring in team members for support (whether that is a more senior Manager/ Executive, a member of the overlay or support teams, or a pre-sales resource, product management or other).
+ An understanding of account management and software sales, ideally on the applications side, and you will be able to develop an understanding of our software solutions quickly.
+ Previous experience of developing opportunities and a passion for fostering customer satisfaction and helping them reach their goals
+ Proven ability to deliver a high degree of customer satisfaction to a base of clients through effective reactive and proactive engagement, as well as consulting guidance and recommendation for added solutions and services. Highly committed individual with a background in account management
+ Strong, influential team player capable of building good relationships across all functions
+ Passionate about the needs of the customer with a strong interest in helping customers succeed; yet being balanced to protect Cornerstone's interests
+ Flexibility, integrity and creative problem-solving skills
+ Excellent oral and written communication skills in English as well as other required language as per job opening(s). With the proven ability to effectively present and communicate in an articulate and confident manner to all levels of an organization, including senior management levels
+ Strong discovery skills
+ The ability to take a consultative approach to both prescript and recommend a talent management strategy to your clients
+ Excellent follow-up skills with great attention to detail
+ The ability to manage several priorities and work well under pressure
+ Proven ability to collaborate and build strong relationships with customers especially at the Executive level and into new departments
+ Proven ability to align across Cornerstone's corporate functions
+ Some travel will be required depending on assigned book of accounts
+ Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
+ The ability to listen to the customer, understand what they need, find solutions that will help them and to drive long term relationships with the customer and Cornerstone, is critical.
+ Consideration for privacy and security obligations
**Extra Dose of Awesomeness if you have.**
+ An understanding of learning, performance and talent solutions, and familiarity with the industry.
Equal Employment Opportunity has been, and will continue to be, a fundamental commitment at Cornerstone OnDemand. All qualified applicants are given consideration regardless of race, color, gender, age, sexual orientation, national origin, marital status, citizenship status, disability, veteran status, or any other protected class as provided in applicable Federal, State, or Local fair employment laws. If you have a disability or special need that requires accommodation, please contact us at