26 Client Relations jobs in Palmetto
Client Services Associate
Posted 4 days ago
Job Viewed
Job Description
**Position Summary**
Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO) whose mission is to develop, manufacture, and supply products that help people live better and healthier lives. Catalent is dedicated to delivering unparalleled service to pharma, biotech, and consumer health customers, supporting product development, launch, and full life-cycle supply. With time-tested experience in development sciences, delivery technologies, and multi-modality manufacturing, Catalent supports the acceleration of development programs and the launch of more than a hundred new products every year. Powered by thousands of scientists and technicians and the latest technology platforms at more than 40 global sites, Catalent supplies billions of doses of life-enhancing and life-saving treatments for patients annually.
St. Petersburg is our primary softgel development and manufacturing facility in North America with a capacity of 18 billion capsules per year. The featured RP Scherer softgel technology is a proven oral drug delivery solution to enhance bioavailability of poorly soluble Rx and OTC drug candidates. Non-gelatin based OptiShell® and Vegicaps® capsules expand the range of molecules into softgel, ideal for challenging fill formulation. Within the Catalent network, we offer a broad range of integrated formulation.
The Client Services Associate is responsible for ensuring the successful and timely coordination, planning, scheduling and completion of customer orders. The Client Services Associate will act as the key contact and liaison to manage pre-assigned customer accounts ensuring customer satisfaction by effectively communicating and helping to meet the customer's requirements.
Regular working hours: Monday -Friday, 8:00 AM-4:30 PM or 8:30 AM-5:00 PM with a 30-minute unpaid lunch
This position is 100% on-site at the St. Petersburg site.
Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer and Catalent employee.
**The Role**
+ Act as primary customer/site contact for assigned accounts
+ Work with Sales as site specialist to help opportunity business become firm
+ Communicate schedules, issues and proactive updates
+ Interacts with internal personnel as customer's advocate, proactively managing problems, driving decisions.
+ Responsible for working with customer on customer supplied components,
+ customer supplied information and obsolete inventory. Works internally to
+ ensure customer owned API is forecasted and delivered on time, escalates to the customer if potential issues. Communications and/or negotiates start and promise dates.
+ Accurately enters Customer's order into JDE within 24 hours of receiving the order
+ Responsible for updating customers monthly forecasts into planning spreadsheet and firm commitments
+ Perform other duties as assigned.
**The Candidate**
+ Bachelor's degree in business management or Sales and Marketing or related field is required.
+ 3+ years customer service, sales or project coordination experience is preferred.
+ Must possess and demonstrate motivational and leadership qualities, along with excellent verbal, written, and interpersonal communication skills.
+ Must exhibit strong problem-solving and analytical abilities, be well-organized, detail-focused, and capable of multitasking while prioritizing workloads under pressure.
+ Must effectively interact with diverse individuals and personalities across departments and demonstrate proficiency in computer literacy, including MS Office, spreadsheets, and ERP systems (JDE preferred).
+ Knowledge and experience in CGMPs are desirable.
+ Individual may be required to sit, stand, walk regularly and occasionally lift to 15 pounds; no lifting greater than 44.09 pounds without assistance
+ Be accessible to the manufacturing floor and office staff and use the required office equipment.
+ Specific vision requirements include reading of written documents and use of computer monitor screen.
**Why You Should Join Catalent**
+ Tuition Reimbursement - Let us help you finish your degree or earn a new one!
+ WellHub program to promote overall physical wellness.
+ 152 hours of PTO + 8 paid holidays.
+ Medical, dental and vision benefits effective day one of employment.
+ Defined career path and annual performance review and feedback process.
+ Diverse, inclusive culture. Several Employee Resource Groups focusing on D&I. Community engagement and green initiatives.
+ Dynamic, fast-paced work environment.
+ Positive working environment focusing on continually improving processes to remain innovative.
+ Potential for career growth on an expanding team within an organization dedicated to preserving and bettering lives.
+ Perkspot - offers exclusive or private discounts from approximately 900+ merchants in a wide array of categories.
**Catalent offers rewarding opportunities to further your career!** Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients around the world. Catalent is an exciting and growing international company where employees work directly with pharma, biopharma and consumer health companies of all sizes to advance new medicines from early development to clinical trials and to the market. Catalent produces more than 70 billion doses per year, and each one will be used by someone who is counting on us. Join us in making a difference.
personal initiative. dynamic pace. meaningful work.
Visit Catalent Careers ( to explore career opportunities.
Catalent is an Equal Opportunity Employer, including disability and veterans.
If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by sending an email, and confirming your request for an accommodation and include the job number, title and location to . This option is reserved for individuals who require accommodation due to a disability. Information received will be processed by a U.S. Catalent employee and then routed to a local recruiter who will provide assistance to ensure appropriate consideration in the application or hiring process.
Notice to Agency and Search Firm Representatives: Catalent Pharma Solutions (Catalent) is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Catalent employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Catalent. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.
Important Security Notice to U.S. Job Seekers:
Catalent NEVER asks candidates to provide any type of payment, bank details, photocopies of identification, social security number or other highly sensitive personal information during the offer process, and we NEVER do so via email or social media. If you receive any such request, DO NOT respond- it is a fraudulent request. Please forward such requests to for us to investigate with local authorities.
California Job Seekers can find our California Job Applicant Notice HERE ( .
Lead Client Services Specialist
Posted today
Job Viewed
Job Description
Description Position at Suncoast Veterinary Emergency & Specialty Center Suncoast Veterinary Emergency & Specialty Center, located in Sarasota, Florida, is expanding the Client Services Team to better serve our clients and patients! We are currently seeking a Lead Client Services Specialist to support the day-to-day operations of the front desk team and partner with hospital leadership in delivering exceptional client and patient experience.Our staff is closely aligned and committed to providing the highest quality of care to our patients and their families. Highly motivated candidates who are able to multitask and maintain a steady work pace are desired. Our ideal team members will work quickly and efficiently, with outstanding communication skills. Someone who has a strong work ethic, drive, and good follow-through will be the perfect addition to our customer-centered Client Services team.This role will also provide broader operational support in areas such as scheduling, financial processes, internal system coordination, and occasional collaboration with hospital leadership on initiatives that support our clients, referring veterinarians, and community presence.Applicants must be able to work varied shift hours, including nights, weekends, and holidays. Candidates ideally should have front desk experience in the veterinary field. They must also be able to communicate effectively with clients and coworkers, deliver exceptional customer service, show empathy and compassion for our clients and patients, have excellent phone skills, and be able to efficiently multitask. Proficiency with AVImark Veterinary Software is highly desired!Our pay is beyond competitive, and we have an outstanding benefits package, including health insurance, 401k, employee pet healthcare discounts, uniforms, double time pay for working holidays, night and weekend shift pay differential and more! Required qualifications:A professional manner and appearance are essentialHigh school diploma or GEDTwo (2) years of experience working in customer serviceAbility to work nights, weekends, and some holidays if neededPreferred qualifications:One (1) year or more of experience working in veterinary customer serviceAssociate's degree or higher, or equivalent work experienceVeterinary practice software proficiency in AVImarkPrior experience in a lead, trainer, or supervisory capacity is a plusSchedule:Evenings, weekends, and nightsFull-timeThis position requires excellent customer service skills and the ability to remain calm and focused in emergency situations. The Lead Client Services Specialist greets clients, checks in their beloved pets, and helps assess the urgency of each case. They must maintain a professional, compassionate demeanor at all times.The Lead Client Services Specialist also serves as a key point of contact between the medical team and the client. They accurately enter patient and client information, process deposits and payments, and ensure the front desk, lobby, and exam rooms remain clean and organized. Most importantly, they provide empathetic support and clear communication to our clients during what can often be very stressful moments.Benefits: Complimentary Short-Term Disability Complimentary Life Insurance; with options to purchase additional voluntary benefits for self or family Company Sponsored Employee Assistance Program (Headspace) 401K with 100% company match up to 3% and 50% company match up to 5%, eligible after 6 months of employment United Health Care UMR Insurance Plans with 3 tiered options Flexible Spending Account or Health Savings Account options United Healthcare Dental Insurance; includes a 100% paid premium option for team members United Healthcare Vision Insurance options Long Term Disability option (paid for by employee) Progyny-Fertility and Family Building Support (up to $10,000 per attempt/ $30,000max) Team Member Discounts for Pet Care Paid time off - inclusive of sick, personal, and vacation LGBTQIA+ support with FOLX HEALTHCARE (if UMR enrolled)Sword Digital Musculoskeletal & Physical Therapy Program (if UMR enrolled)Referral Bonus ProgramDailyPay on DemandUnited Veterinary Care provides equal employment opportunities to all employees and applicants for employment in all job classifications without regard to race, color, religion, age, mental disability, physical disability, medical condition, gender, sexual orientation, genetic information, ancestry, marital status, national origin, veteran status, and other classifications protected by applicable state and local non-discrimination laws.
Financial Center Client Services Representative
Posted today
Job Viewed
Job Description
Job Type
Full-time
Description
Job Summary:
Provides superior service to bank customers by performing banking transactions, opening new accounts and expanding customer relationships.
Essential Functions:
- Maintains and balances a cash drawer, performs ATM and assists with end of night balancing.
- Receives, posts, pays out funds, balances and proofs customer accounts.
- Opens new accounts for checking, savings, business accounts, IRA, etc.
- Identifies customer needs and recommends specific products and/or services by use of CNA process.
- Expands customer relationships by making appropriate referrals, such as investments, mortgage and commercial loans and handling consumer loans by taking applications and assisting with processing.
- Maintains and balances cash drawer.
- Accepts and posts credit card and loan payments and payoffs.
- Performs account research and problem solving as needed.
- Cross-trains in other areas of the financial center, such as ATM, Vault, Savings Bonds, Safe Deposit, Wire Transfers, other ancillary services and assists with opening and closing financial center.
- Contributes to the achievement of financial center sales/service goals by meeting/exceeding individual goals.
- Upholds customer satisfaction by supporting external and internal customers and answering questions/requests in a timely manner.
- Maintains customer confidence and protects operations by following the Privacy Policy and keeping information confidential.
- Complies with the bank procedures and follows regulatory/operational/security guidelines. Adheres to the Check Handling Agreement. Successful Mystery Shop scores. Minimal bank monetary losses.
- Makes tele-consulting as necessary.
- Provides support by performing clerical duties, such as answering telephone, maintaining accurate records, faxing, copying and filing.
- Contributes to the team effort by performing other job-related duties as assigned.
Standards:
- Proficient in technical processing of all phases of the CSR I position (transactions, opening/closing, new accounts opening, savings, DDA, Commercial DDA, CDs, IRA's, balancing ATM, Safe Deposit processing), balances at 90% or better and assist in finding outages as evidenced by management observation and balancing documentation. *
- Embraces the "ASK" program and strives to achieve personal sales goals (referrals) as evidenced by sales reports and tracking forms. *
- Demonstrates proficiency with ERB process through audit of the CNA folders. *
- Demonstrates excellent customer service/sales skills both in person and on telephone as evidenced by management observation. *
- Good understanding of all areas of compliance regulations (Reg. CC, Reg. E, TISA, Privacy Act, BSA, etc.) as evidenced by absence of regulation violations.
- Must have completed and passed all mandatory training sessions, classroom, CBT and self-study as scheduled by manager within specified timelines or as classes are available.
- Answers calls within 3 rings and returns phone calls or follows up on requests and/or questions within 24-hours.
- Maintains regular attendance and punctuality as evidenced by attendance records.
- Proficient in consumer loan processing (application and basic processing) as evidenced by minimal errors reported by Consumer Lending Quality Control and management observation.
- Talking-Ability to express or exchange ideas by means of the spoken word.
- Hearing-Ability to receive detailed information through oral communication.
- Seeing-Ability to view a computer screen for an extended period of time and/or identify individuals visually.
- Standing-Ability to stand on feet for long periods of time.
- Walking-Ability to use feet and legs to move from one place to another specifically in narrow/confined spaces.
- Finger dexterity-Ability to work with fingers for handling coins or other small objects and use a keyboard.
- Reaching-Ability to extend hand/arms in any direction to move/handle objects.
- Lifting-Ability to lift and/or move up to 25 pounds.
- High school diploma or equivalent required.
- Minimum 1 year customer service or cash handling experience/skills required.
- Able to communicate with individuals at all levels, provide superior customer service, and work well with others is required.
- Able to demonstrate a professional courteous manner, present a well-groomed, business-like appearance and use proper telephone etiquette/grammar is required.
- Able to work a flexible schedule and skills in accuracy, cash handling, and math are required.
- Basic computer skills and the ability to learn industry-related software are required.
PM19
An Equal Employment Opportunity Employer/Minorities/Females/Veterans/Disabilities
Financial Center Client Services Representative
Posted today
Job Viewed
Job Description
Job Type
Full-time
Description
Job Summary:
Provides superior service to bank customers by performing banking transactions, opening new accounts, and expanding customer relationships.
Essential Functions:
•Maintains and balances a cash drawer, performs ATM, and assists with end of night balancing, while following security protocol.
•Receives, posts, pays out funds, payoffs, balances, and proofs customer accounts.
•Opens new accounts for checking, savings, business accounts, IRA, etc.
•Adheres to Ask Program and customer onboarding process.
•Identifies customer needs and recommends specific products and/or services by use of CNA process.
•Expands customer relationships by making appropriate referrals. To include mortgage/consumer loans.
•Performs account research and problem solving as needed.
•Cross-trains in other areas of the financial center, such as ATM, Vault, Safe Deposit, Wire Transfers, other ancillary services and assists with opening and closing financial center.
•Contributes to the achievement of financial center sales/service goals by meeting/exceeding individual goals.
•Upholds customer satisfaction by supporting external and internal customers and answering questions/requests in a timely manner.
•Maintains customer confidence and protects operations by following the Privacy Policy and keeping information confidential.
•Complies with the bank procedures and follows regulatory/operational/security guidelines. Adheres to the Check Handling Agreement. Successful Mystery Shop scores. Minimal bank monetary losses.
Secondary Functions:
•Makes onboarding calls to existing customers and tele-consulting as necessary.
•Provides support by performing clerical duties, such as answering telephone, maintaining accurate records, faxing, copying, and filing.
•Contributes to the team effort by performing other job-related duties as assigned.
Requirements
Standards:
•Proficient in technical processing of all phases of the CSR I position (transactions, new account opening, savings, DDA, Commercial DDA, CDs, IRA's, balancing ATM, Safe Deposit processing and account closing), balances at 90% or better and assist in finding outages as evidenced by management observation and balancing documentation.
•Dual control team member to open/close the financial center by following security protocol.
•Embraces the "ASK" program and strives to achieve personal sales goals (referrals) as evidenced by sales reports and tracking forms.
•Demonstrates proficiency with ERB process through audit of the CNA folders.
•Demonstrates excellent customer service/sales skills both in person and on telephone as evidenced by management observation.
•Good understanding of all areas of compliance regulations (Reg. CC, Reg. E, Reg. D, TISA, Privacy Act, BSA, etc.) as evidenced by absence of regulation violations.
•Must have completed and passed all mandatory training sessions, classroom, computer-based training and self-study as scheduled by manager within specified timelines or as classes are available.
•Answers calls within 3 rings and returns phone calls or follows up on requests and/or questions within 24-hours.
•Maintains regular attendance and punctuality as evidenced by attendance records.
Physical Demands:
•Talking-Ability to express or exchange ideas by means of the spoken word.
•Hearing-Ability to receive detailed information through oral communication.
•Seeing-Ability to view a computer screen for an extended periods of time and/or identify individuals visually.
•Standing-Ability to stand on feet for long periods of time.
•Walking-Ability to use feet and legs to move from one place to another specifically in narrow/confined spaces.
•Finger dexterity-Ability to work with fingers for handling coins or other small objects and use a keyboard.
•Reaching-Ability to extend hand/arms in any direction to move/handle objects.
•Lifting-Ability to lift and/or move up to 25 pounds.
Knowledge, Skills and Abilities:
•High school diploma or equivalent required.
•Minimum 1year customer service or cash handling experience/skills required.
•Able to communicate with individuals at all levels, provide superior customer service, and work well with others is required.
•Able to demonstrate a professional courteous manner, present a well-groomed, business-like appearance and use proper telephone etiquette/grammar is required.
•Able to work a flexible schedule and skills in accuracy, cash handling, and math are required.
•Basic computer skills and the ability to learn industry-related software are required.
PM19
An Equal Employment Opportunity Employer/Minorities/Females/Veterans/Disabilities
Part-Time Financial Center Client Services Representative
Posted 1 day ago
Job Viewed
Job Description
Job Type
Part-time
Description
This position is located at our Lakewood Ranch branch location.
Provides superior service to bank customers by performing banking transactions, opening new accounts and expanding customer relationships.
Essential Functions:
- Maintains and balances a cash drawer, performs ATM and assists with end of night balancing.
- Receives, posts, pays out funds, balances and proofs customer accounts.
- Opens new accounts for checking, savings, business accounts, IRA, etc.
- Identifies customer needs and recommends specific products and/or services by use of CNA process.
- Expands customer relationships by making appropriate referrals, such as investments, mortgage and commercial loans and handling consumer loans by taking applications and assisting with processing.
- Maintains and balances cash drawer.
- Accepts and posts credit card and loan payments and payoffs.
- Performs account research and problem solving as needed.
- Cross-trains in other areas of the financial center, such as ATM, Vault, Savings Bonds, Safe Deposit, Wire Transfers, other ancillary services and assists with opening and closing financial center.
- Contributes to the achievement of financial center sales/service goals by meeting/exceeding individual goals.
- Upholds customer satisfaction by supporting external and internal customers and answering questions/requests in a timely manner.
- Maintains customer confidence and protects operations by following the Privacy Policy and keeping information confidential.
- Complies with the bank procedures and follows regulatory/operational/security guidelines. Adheres to the Check Handling Agreement. Successful Mystery Shop scores. Minimal bank monetary losses.
- Makes tele-consulting as necessary.
- Provides support by performing clerical duties, such as answering telephone, maintaining accurate records, faxing, copying and filing.
- Contributes to the team effort by performing other job-related duties as assigned.
Standards:
- Proficient in technical processing of all phases of the CSR I position (transactions, opening/closing, new accounts opening, savings, DDA, Commercial DDA, CDs, IRA's, balancing ATM, Safe Deposit processing), balances at 90% or better and assist in finding outages as evidenced by management observation and balancing documentation. *
- Embraces the "ASK" program and strives to achieve personal sales goals (referrals) as evidenced by sales reports and tracking forms. *
- Demonstrates proficiency with ERB process through audit of the CNA folders. *
- Demonstrates excellent customer service/sales skills both in person and on telephone as evidenced by management observation. *
- Good understanding of all areas of compliance regulations (Reg. CC, Reg. E, TISA, Privacy Act, BSA, etc.) as evidenced by absence of regulation violations.
- Must have completed and passed all mandatory training sessions, classroom, CBT and self-study as scheduled by manager within specified timelines or as classes are available.
- Answers calls within 3 rings and returns phone calls or follows up on requests and/or questions within 24-hours.
- Maintains regular attendance and punctuality as evidenced by attendance records.
- Proficient in consumer loan processing (application and basic processing) as evidenced by minimal errors reported by Consumer Lending Quality Control and management observation.
- Talking-Ability to express or exchange ideas by means of the spoken word.
- Hearing-Ability to receive detailed information through oral communication.
- Seeing-Ability to view a computer screen for an extended period of time and/or identify individuals visually.
- Standing-Ability to stand on feet for long periods of time.
- Walking-Ability to use feet and legs to move from one place to another specifically in narrow/confined spaces.
- Finger dexterity-Ability to work with fingers for handling coins or other small objects and use a keyboard.
- Reaching-Ability to extend hand/arms in any direction to move/handle objects.
- Lifting-Ability to lift and/or move up to 25 pounds.
- High school diploma or equivalent required.
- Minimum 1 year customer service or cash handling experience/skills required.
- Able to communicate with individuals at all levels, provide superior customer service, and work well with others is required.
- Able to demonstrate a professional courteous manner, present a well-groomed, business-like appearance and use proper telephone etiquette/grammar is required.
- Able to work a flexible schedule and skills in accuracy, cash handling, and math are required.
- Basic computer skills and the ability to learn industry-related software are required.
An Equal Employment Opportunity Employer/Minorities/Females/Veterans/Disabilities
PM19
Customer Relations Coordinator/Cashier at International Auto Spa
Posted 1 day ago
Job Viewed
Job Description
The International Auto Spa of Sarasota is looking for responsible, dependable Client Service Teammates. Previous sales experience a PLUSValid Driver's LicenseMust be 18 years of ageExcellent driving record, including no speeding tickets or traffic violations.Clean Background CheckPass Drug ScreeningExcellent communications skillsTeam player with a great attitudeEOE/DFWP Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Association Services Commercial Client Specialist
Posted 4 days ago
Job Viewed
Job Description
Need Help? ( you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility ( ?subject=Accommodation%20request)_
_(accommodation requests only; other inquiries won't receive a response)._
**Regular or Temporary:**
Regular
**Language Fluency:** English (Required)
**Work Shift:**
1st shift (United States of America)
**Please review the following job description:**
Provide the perfect client experience to external clients (e.g. management companies, associations and homeowners) and internal business units. Work as a Client Services team member to ensure service standards are met for the client in a non-facing environment. Assist with general banking inquiries, processing of financial service requests and provide client problem resolution while adhering to Bank policies and procedures. Handle incoming and outgoing telephone calls and emails in a professional and courteous manner.
**Essential Duties and Responsibilities**
Following is a summary of the essential functions for this job.
Other duties may be performed, both major and minor, which are not mentioned below.
The Association Services Commercial Specialist I will be responsible for, but not limited to, the following:
- Processing a high volume of service requests according to ASD procedures and processes (e.g. open and close accounts, account maintenance, issue official checks, statement and lockbox research)
- Handling a high volume of incoming and outgoing calls, e-mails and faxes
- Acquiring a working knowledge of internal department applications to assist with client inquires
- Delivering excellent client service by responding to client inquiries and service requests in a reliable, responsive, empathetic and competent manner
- Professionally addressing client complaints, escalate to supervisor when needed while adhering to the Bank's complaint monitoring process
- Enhancing personal and professional growth by developing an understanding of all area's functions within Association Services.
- Participating in required/voluntary training, education, meetings and events
- Ensuring confidentiality of client information and mitigating risk by following Bank's authentication process, Code of Ethics and other related policies
- Maintain ethical behavior at all times
**Qualifications**
**_Required Qualifications:_**
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
High School diploma or equivalent
One (1) year of client service experience
Ability to write and verbally communicate in a clear and concise manner
Detail-oriented with the ability to multi-task
Effective listening and problem-solving skills
Demonstrated proficiency in basic computer applications such as Microsoft Office, Word & Excel
Proven interpersonal relationship characteristics
**_Preferred Qualifications:_**
Banking Experience
Call Center Experience
Bilingual
**General Description of Available Benefits for Eligible Employees of Truist Financial Corporation:** All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site ( Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
**_Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace._**
EEO is the Law ( Transparency Nondiscrimination Provision ( (
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Account Manager
Posted 4 days ago
Job Viewed
Job Description
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
White Cap is hiring immediately for an **Account Manager!**
Do you want to help build America's skyline and your own future? White Cap is North America's leading distributor for professional contractors. We supply everything contractors need to build our nation's remarkable construction projects, including stadiums, roads, bridges, highways, residential housing, and more. We are hiring immediately for an **Account Manager!**
_Why a_ **_career_** _with White Cap?_
+ **Comprehensive wellness and financial benefits:** White Cap offers excellent benefits, including Medical, Dental, Vision, 401(k) with company match, tuition reimbursement, and more! Out Account Managers have **unlimited earning potential!**
+ **Relax and recharge:** We offer a generous time off package, including paid maternity and parental leave.
+ **Stability:** Since 2020, White Cap has doubled in size and continues to grow.
+ **Unlimited career potential:** White Cap is a stable and growing company offering unlimited career potential.
+ **Love where you work:** White Cap has been certified as a _Great Place to Work_ .
+ **Inclusive culture:** Work in a place that values and celebrates who you are.
_An_ **_Account Manager_** _at White Cap._
+ Builds relationships and develops plans to increase sales and profitability for mid-size accounts.
+ Generates viable sales leads and prospects through market and account research, sales events, networking, vendor events and computer programs. Contacts assigned and prospective accounts to secure new business.
+ Develops and executes profitable business plans for managing accounts. Teams with individuals within sales and key corporate personnel to communicate account plans, pricing, and offer assistance to drive sales.
+ Accountable for attaining assigned sales quota, part margin and controllable expense objectives.
+ Interacts with customers, vendors, and associates to resolve customer and service related issues.
+ Maintains a current and competent base of product knowledge and applies that knowledge when servicing customers.
+ Maintains and submits all required sales administration reports. Regularly attends company meetings.
+ Generally has 2-5 years of experience.
+ Performs other duties as assigned.
+ This position requires operation of a Company Vehicle or a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.
**Preferred Qualifications**
+ Prior experience in Outside Sales to professional contractors.
+ Familiarity with Company products and services.
+ Spanish language proficiency.
If you're looking to play a role in building America, consider one of our open opportunities. We can't wait to meet you.
**Functional Area** Sales
**Work Type** On-Site
**Recruiter** Baycora, Ashley
**Req ID** WCJR-024965
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
Account Manager
Posted 4 days ago
Job Viewed
Job Description
Manage the organization's websites and social media accounts, ensure consistent branding, generate sales leads or donor prospects, conduct competitive analysis, and assist with content creation.
**Job Description**
**Job Summary:**
Join a dynamic team where you'll lead the charge in shaping the personal brands and marketing plans of financial advisors. As a trusted consultant and strategic partner, you'll help advisors define their voice, amplify their message, and grow their business. If you're passionate about collaboration, creativity, and making a real difference, this is your opportunity to lead and inspire. Come be a part of an organization where good people come to grow.
**Essential Duties and Responsibilities:**
+ Supports client relations and is responsible for the overall management of assigned business units, remaining both proactive in delivering added value to clients and responsive to meeting needs.
+ Accountable for developing and building client relationships at all levels for the department.
+ Meets with wide range of individuals and business units throughout company to promote the strategic services of the Marketing Department.
+ Researches strategic concepts and develops programs - in essence, serving as strategic business partner to assigned major accounts.
+ Interprets market research data and makes actionable business decisions.
+ Provides recommendations to clients on brand and business objectives.
+ Develops and monitors tactical initiatives that support clients' objectives and strategies.
+ Establishes, administers and monitors timelines and budgets for clients at the account level.
+ Manages day-to-day account activities including contacting clients, monitoring daily workflow and overseeing projects.
+ Works with sub-department managers and traffic management specialists to oversee production by managing cross-functional teams for projects and day-to-day partner success.
+ Coordinates creative elements of tactical initiatives and, together with creative team, present concepts to department's clients.
+ Writes sales materials - creating original concept, drafting, editing and proofing content.
+ Performs other duties and responsibilities as assigned.
**Knowledge of:**
+ Marketing process and overall business knowledge sufficient to develop marketing strategies within the organization on inter-departmental, corporate, business-to-business, and/or client levels.
+ Industry trends with the ability to determine and convey their potential impact upon various clients.
**Skill in:**
+ Organizational, planning and time management skills - as well as a "roll up the sleeves" mentality - sufficient to independently oversee multiple projects from start to completion.
+ Excellent written and oral communication skills, as well as strong interpersonal skills.
+ Proven negotiation, conflict resolution and relationship management skills
+ Operating standard office equipment and using required software applications.
**Ability to:**
+ Interact with management at all levels.
+ Lead work groups on a daily basis, utilizing management competencies and leadership skills.
+ Work with a wide range of constituencies in a decision-making framework.
+ Work in a client-focused and team-based environment.
+ Be a creative thinker and have an entrepreneurial mindset.
+ Work in a dynamic, growing environment.
+ Understanding of creative production processes.
**Licenses/Certifications:**
+ None Required.
**Education**
Bachelor's: Digital Communications and Media/Multimedia, Bachelor's: Marketing
**Work Experience**
General Experience - 3 to 6 years
**Certifications**
**Travel**
Less than 25%
**Workstyle**
Hybrid
At Raymond James our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence and a conservative, long-term view.
We expect our associates at all levels to:
- Grow professionally and inspire others to do the same
- Work with and through others to achieve desired outcomes
- Make prompt, pragmatic choices and act with the client in mind
- Take ownership and hold themselves and others accountable for delivering results that matter
- Contribute to the continuous evolution of the firm
At Raymond James - as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
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