Customer Service Representative

Pearland, Texas Maid Right

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Job Description

Benefits:
  • Bonus based on performance
  • Free uniforms
  • Help or transport service
  • Opportunity for advancement
Beneficios:
  • Horario flexible
  • Buen sueldo, con posibilidad de ganar bonos.
  • Oportunidades de ascenso
  • Gran cultura empresarial donde todos son tratados con respeto.
  • Los fines de semana no son obligatorios
Como Representante de Servicio al Cliente , ser responsable de gestionar las llamadas telefnicas entrantes y los clientes potenciales a travs de la web. Se encargar de convertir los servicios de limpieza por telfono a clientes potenciales, programar citas y comunicarse con los equipos de limpieza. Tambin ayudar a mantener las publicaciones en redes sociales como Facebook, Instagram y otras plataformas. Se le brindar capacitacin sobre el sistema de limpieza de Maid Right para que adquiera una comprensin bsica de nuestros servicios.

Responsabilidades clave:
  • Gestionar llamadas entrantes y clientes potenciales web de clientes
  • Convertir servicios de limpieza por telfono en clientes potenciales
  • Programe clientes y comunquese con los equipos de limpieza.
  • Ayuda a mantener las publicaciones en redes sociales en Facebook, Instagram y otros medios.
  • Desarrollar y mantener relaciones positivas con los clientes.
Requisitos:
  • Habilidades telefnicas, informticas, de comunicacin y organizativas.
  • Experiencia de servicio al cliente
  • Capaz de trabajar en horario de oficina regular (los fines de semana no son necesarios)


nete a nuestro equipo en Maid Right y disfruta de una carrera gratificante en la industria de la limpieza. Nos enorgullecemos de nuestros servicios no txicos y ecolgicos que superan las expectativas de nuestros clientes. ¡Postlate ahora y comienza tu camino hacia una carrera gratificante con nosotros!

Compensation: $500.00 per week

Every day, Maid Right owners wake up ready to deliver exceptional service. Our owner/operators are the backbone of Maid Right's industry-leading residential cleaning services. Thanks to the support of our exclusive cleaning systems and standards, Maid Right owner/operators across America and Canada continue to deliver the most comprehensive services in the residential cleaning business.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Maid Right Corporate.
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Client Relations Consultant

77246 Houston, Texas Hines

Posted today

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Job Description

Overview

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As a Client Relations Consultant with Hines, you will be responsible for providing exceptional customer service, handling inquiries, resolving issues, and ensuring customer satisfaction. Analyzes and resolves customer concerns using established procedures. Supports the sales efforts and overall promotion of Hines Private Wealth. Responsibilities include, but are not limited to:

  • Manage incoming calls and electronic communications from shareholder and financial professionals, leveraging multiple systems to address operational inquiries and resolve issues.
  • Manage account related workflows and investigate and resolve shareholder and financial professional inquiries effectively.
  • Work closely with sales team (assigned territories) by being the point of contact for all operational inquiries, procedural information, issue resolution and other duties as required.
  • Define and analyze account problems by identifying issues to provide accurate information and answers. Recognize priority situations and understand when and how to elevate these situations to management. Monitor these items daily to ensure accurate and timely completion. Communicate resolution once issue has been resolved.
  • Maintain a strong understanding of our products, policies and services to provide accurate information and assistance.
  • Proficiently understand and interpret a wide range of manuals and legal documentation.
  • Gather and report shareholder and financial professional feedback to help identify trends, pain points, and areas for improvement.
  • Keeps current on procedural changes, information updates and market updates. Organizes the information to effectively and efficiently communicate.
  • Generate outgoing correspondence and communications as required.
  • Perform related duties as required.
Qualifications

Minimum requirements include:

  • Bachelor's Degree; or High School Diploma or equivalent and one (1) year service experience with processes similar to Company's operations.
  • Excellent verbal and written communication skills.
  • Skilled in using Microsoft Word, Excel and Outlook efficiently.
  • Empathy and patience when dealing with customers both internally and externally.
  • Ability to manage multiple tasks.
  • Ability to perform in a fast-paced, team driven environment.
  • Strong organizational skills, accuracy and attention to detail are essential.
  • Ability to meet highest attendance and punctuality requirements.
  • Ability to obtain Series 7 and 63 licenses after 12 months of employment in good standing.
  • Minimal travel may be necessary.
Closing

At Hines, we strive for excellence as a leading global real estate investment manager, driven by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion of assets across such property types as living, office, retail, mixed-use, logistics and life science projects all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.

While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.

Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. Includes both the global Hines organization and RIA AUM as of December 31, 2023.

We are an equal opportunity employer and support workforce diversity.

No calls or emails from third parties at this time please.

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Client Relations/Marketing Associate

77246 Houston, Texas Employment & Training Centers Inc

Posted 3 days ago

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Job Description

Description

Company: Garcia Hamilton & Associates

Employment Type: Full-Time

Compensation: $50,000 - 60,000 a year

Job Location: McKinney Street, Suite 1600 | Houston, TX 77010

Company Overview:

Garcia Hamilton & Associates is a leading investment management firm specializing in high-quality, domestic fixed-income assets under management. The Firm manages over $24 billion in assets (as of March 31, 2025) and has 38 full-time employees. With a commitment to providing top-tier fixed-income strategies for institutional investors, the firm is dedicated to delivering outstanding service and superior financial results.

Job Summary:

The Client Relations/Marketing Associate will interface with individuals throughout the firm to ensure effective day-to-day operations and communication. They will provide comprehensive support to the team in the areas of client service, marketing, and general office administration reporting to the Client Relations Manager. The ideal candidate will be detail-oriented, organized, and adept at multitasking to meet the demands of a fast-paced environment within the financial sector.

Key Responsibilities:
  • Assist in compiling data, generating reports, and preparing documents for client meetings.
  • Serve as a point of contact for internal and external communications, ensuring professionalism and confidentiality.
  • Provide general administrative support as assigned, including answering phone calls, managing emails, scheduling meetings, and preparing correspondence.
  • Completing changes/updates in materials using Microsoft PowerPoint, Word, and Excel including preparing monthly and quarterly client reporting.
  • Support team projects and events, including coordinating logistics, tracking progress, and handling materials.
  • Collaborate with team members to streamline administrative processes and enhance operational efficiency.
  • Maintain and organize filing systems and office records, both digital and paper-based.
  • Confirm all necessary materials for meetings, i.e., brochures, background information, maps, correspondence, etc.

Qualifications:

A highly organized, detail-oriented individual with a positive, "can do" attitude and experience collaborating with a team to create a smooth workflow and meet deadlines. The individual in this position should have experience in managing multiple concurrent tasks, the ability to anticipate needs, and exhibit good judgement in problem solving. An individual should have intermediate to advanced computer skills with experience in Microsoft Word, PowerPoint, and Excel. They should have excellent oral, written, and interpersonal communication skills. Previous work experience in a financial services firm is helpful but not mandatory.

Education:

Associate or bachelor's degree or equivalent work experience in Business Administration, Finance, Communication, or a related field preferred but not required.
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Senior Client Relations Associate

77074 Houston, Texas $21 Hourly WhatJobs

Posted 16 days ago

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Job Description

full-time
Our client is seeking an enthusiastic and customer-focused Senior Client Relations Associate to join their vibrant team in Houston, Texas, US . This role is essential for providing exceptional support to our valued customers, resolving inquiries efficiently, and ensuring a positive experience. We are looking for someone with excellent communication skills, a problem-solving mindset, and a genuine desire to help others.

Responsibilities:
  • Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
  • Diagnose and resolve technical issues or service-related problems.
  • Provide accurate information about products, services, and policies.
  • Escalate complex issues to appropriate departments when necessary.
  • Maintain detailed records of customer interactions and resolutions in the CRM system.
  • Educate customers on self-service options and troubleshooting steps.
  • Identify opportunities to improve the customer experience and contribute to process enhancements.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Follow up with customers to ensure satisfaction and resolution of their issues.
  • Handle customer complaints with patience and empathy.

Qualifications:
  • High school diploma or equivalent; some college coursework preferred.
  • Minimum of 1-3 years of experience in customer service or helpdesk support.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and critical thinking abilities.
  • Proficiency with CRM software (e.g., Salesforce, Zendesk) and ticketing systems.
  • Ability to multitask, prioritize, and manage time effectively.
  • Patience, empathy, and a positive attitude.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Technical aptitude and ability to learn new systems quickly.
  • Flexibility to work various shifts, including some evenings or weekends, if required in Houston, Texas, US .

Our client offers a competitive hourly wage, comprehensive benefits package, and opportunities for career growth within a supportive and collaborative work environment. Join a company in Houston, Texas, US that values its employees and is committed to delivering outstanding customer satisfaction. We invest in training and development to help you succeed and grow with us.
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