4 Client Relations jobs in Van Buren
Account Manager
72903 Fort Smith, Arkansas
PeopleReady
Posted 4 days ago
Job Viewed
Job Description
We're searching for a sales superstar to help grow our business in the market. The Account Manager is responsible for managing and cultivating relationships with contractors and subcontractors in primarily an outside sales capacity, coupled with some inside sales activity. This position will identify potential customer leads, cold call, gain appointments and execute a sales funnel process through close. If you are tenacious with a keen mind for strategy and the gift of persuasion - we're looking for you.
**Location:** Baltimore, MD
**Responsibilities:**
+ Prospecting / generating leads
+ Meet or exceed revenue, gross margin % and gross margin dollar targets
+ Develop proposals (pricing per pricing guidelines-escalate with exceptions)
+ Manage sales process and pipeline utilizing Salesforce
+ Cross-functional collaboration with recruiters, safety, service and other stakeholders to ensure customer satisfaction
+ Collaborate with the general labor-and other TrueBlue brands-to share leads and promote customer growth
+ Ensure all safety processes and procedures are observed
+ Build exceptional relationships with customers by spending at least 75% of your time customer-facing
+ Obtain detailed and accurate job description per SOP
+ Manage participation in industry and strategic community organizations
+ Manage aging within terms
+ Interacts internal and externally with managers and above at the department level
**Qualifications:**
+ 2+ years direct/outside sales/B2B experience with a preference in construction and/or staffing
+ Experience building sales territories as opposed to inheriting established markets
+ Demonstrates business acumen to include financial performance, and success in developing and maintaining customer relationships
+ Excellent communications skills, both written and verbal, and ability to persuade, present, negotiate, follow up and close
+ Advanced problem-solving skills with the ability to define problems, collect data, establish facts, draw valid conclusions and make decisions
+ Self-motivation and goal oriented; demonstrates a relentless tenacity with specific sales strategies identified and ability to work independently without day-to-day direction
+ Ability to manage multiple complex projects independently and meet deadlines under pressure
+ Ability to effectively interact and build relationships with a diverse employee population as well as clients
+ Bilingual language skills a plus
+ HS Diploma/GED or equivalent required
+ Strong knowledge of the construction industry is a plus
**Salary Range:** $55,000 - $80,000 annually, depending on experience and geographic location plus eligibility for incentive pay, subject to plan terms.
Please note that actual compensation offered may vary based on local pay requirements, and will meet or exceed state-specific minimum wage or salary thresholds.
**Benefits and Well-Being:**
We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday and up to 20 days of Paid Time Off per year, Medical/Dental/Vision insurance, Company-matching 401(k) and Employee Stock Purchase Program, in addition to other programs and perks. More details about our benefits can be found here. ( and Work Requirements:**
Branch work environment with frequent customer interaction, constantly operates a computer, phone, and other office equipment. Employee is frequently required to stand, walk, sit, talk, and/or hear for long periods of time. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move 25 pounds, and occasionally lift and/or move 50 pounds. Valid driver's license and good safety record required for driving to locations. Occasionally exposed to outdoor weather conditions. Required to inspect equipment, detect safety hazards, judge and communicate risks.
TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in the application or interview process. If you require disability-related accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at , or 1- . TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the application or interview process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.
#intPR
PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.
**Location:** Baltimore, MD
**Responsibilities:**
+ Prospecting / generating leads
+ Meet or exceed revenue, gross margin % and gross margin dollar targets
+ Develop proposals (pricing per pricing guidelines-escalate with exceptions)
+ Manage sales process and pipeline utilizing Salesforce
+ Cross-functional collaboration with recruiters, safety, service and other stakeholders to ensure customer satisfaction
+ Collaborate with the general labor-and other TrueBlue brands-to share leads and promote customer growth
+ Ensure all safety processes and procedures are observed
+ Build exceptional relationships with customers by spending at least 75% of your time customer-facing
+ Obtain detailed and accurate job description per SOP
+ Manage participation in industry and strategic community organizations
+ Manage aging within terms
+ Interacts internal and externally with managers and above at the department level
**Qualifications:**
+ 2+ years direct/outside sales/B2B experience with a preference in construction and/or staffing
+ Experience building sales territories as opposed to inheriting established markets
+ Demonstrates business acumen to include financial performance, and success in developing and maintaining customer relationships
+ Excellent communications skills, both written and verbal, and ability to persuade, present, negotiate, follow up and close
+ Advanced problem-solving skills with the ability to define problems, collect data, establish facts, draw valid conclusions and make decisions
+ Self-motivation and goal oriented; demonstrates a relentless tenacity with specific sales strategies identified and ability to work independently without day-to-day direction
+ Ability to manage multiple complex projects independently and meet deadlines under pressure
+ Ability to effectively interact and build relationships with a diverse employee population as well as clients
+ Bilingual language skills a plus
+ HS Diploma/GED or equivalent required
+ Strong knowledge of the construction industry is a plus
**Salary Range:** $55,000 - $80,000 annually, depending on experience and geographic location plus eligibility for incentive pay, subject to plan terms.
Please note that actual compensation offered may vary based on local pay requirements, and will meet or exceed state-specific minimum wage or salary thresholds.
**Benefits and Well-Being:**
We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday and up to 20 days of Paid Time Off per year, Medical/Dental/Vision insurance, Company-matching 401(k) and Employee Stock Purchase Program, in addition to other programs and perks. More details about our benefits can be found here. ( and Work Requirements:**
Branch work environment with frequent customer interaction, constantly operates a computer, phone, and other office equipment. Employee is frequently required to stand, walk, sit, talk, and/or hear for long periods of time. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move 25 pounds, and occasionally lift and/or move 50 pounds. Valid driver's license and good safety record required for driving to locations. Occasionally exposed to outdoor weather conditions. Required to inspect equipment, detect safety hazards, judge and communicate risks.
TrueBlue, Inc. and its brands welcome and encourage applications from candidates with disabilities. Accommodations are available upon request for candidates taking part in the application or interview process. If you require disability-related accommodation during the application or interview process, please contact your Recruiter directly, Employee Relations at , or 1- . TrueBlue, Inc. and its brands will consult with all applicants who request disability-related accommodation during the application or interview process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or any other characteristic protected by law.
#intPR
PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.
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0
Commercial Roofing Sales Account Manager
Fort Smith, Arkansas
4 Star General Contracting
Posted today
Job Viewed
Job Description
Job Description
Job Description
4 Star General Contracting, Inc. is an established, top-rated, award winning commercial roofing company, responsible for the installation of over 25 million sq ft of commercial roofing, specializing in storm damage assessment, energy efficient roofing systems, roofing repairs and roof restorations.
Offering a competitive commission structure.
Qualified candidates for this position will have proven sales ability, a strong work ethic, and a desire to build lasting relationships with prospective customers.
Duties and Responsibilities:
- Prospect and contact potential customers to generate new business
- Perform roof inspections to assess for damage
- Provide excellence in customer service
- Secure account contracts to drive sales
- Estimate or quote prices, contract terms, warranties, and delivery dates
- Consult with clients after sales or contract signings to resolve problems and provide ongoing support
- Provide support to customers with insurance claims and general contracting needs
Qualifications and KSAs:
- Outside sales experience required
- Personable, goal-oriented, sales-driven, self-motivated
- Must be comfortable climbing a ladder and walking on roofs
- Must be willing to network and prospect for new leads
- Proven negotiation and closing skills
- Professional presentation and written and verbal communication skills
- Time management
Why 4 Star?
- Outstanding industry reputation
- Competitive commission
- Comprehensive training and sales support
- We conduct weekly sales training and our managers are available to help you along the way to facilitate your success
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to stand, walk, use hands, reach with hands and arms, climb or balance, and talk or hear. The employee is occasionally required to sit, and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to work in high, precarious places, and outdoor weather conditions.
The noise level in the work environment can be loud.
Job Specifics:
Job Type: Full-time, Independent Contractor
Pay: Commission-based - uncapped earning potential
Schedule: Monday to Friday
Work location/Travel requirement: Job requires daily travel for roofing inspections and other customer meetings.
Experience:
- Business development: 2 years (Preferred)
- Door-to-door: 1 year (Required)
- Outside sales: 2 years (Preferred)
- Lead generation: 2 years (Required)
- B2B sales: 2 years (Preferred)
License/Certification: Driver's License (Required)
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1
Manager, Enterprise Account Management
72903 Fort Smith, Arkansas
ArcBest
Posted 2 days ago
Job Viewed
Job Description
Job Description
The Manager, Enterprise Account Management requires a high degree of responsibility, networking, and familiarity of numerous verticals within the transportation industry to include e-commerce, retail, manufacturing, automotive, pharmaceutical, government, 3PL, etc. Engagement with customers within these verticals will involve pricing, sales, systems and tools, marketing, customer needs and all modes of freight movement.
Responsibilities
* Have a strong social media network / presence that allows for a deeper understanding of our customers internal structure while exposing opportunities for additional relationships, aggressively pursuing customers using networking, social media, customer referrals, etc.
* Position the Enterprise Account Management team to be trusted problem solvers for key decision makers within the customers organization along with identifying the influencers and operators that play key execution roles.
* Manage process and compliance for conducting regular business reviews with customers and key department heads throughout the customer's organization.
* Develop processes for measuring customer satisfaction rates across the entire department.
* Ensure the coaching and leadership development of subordinate employees, especially the Supervisor, Enterprise Account Management.
* Develop and ensure a positive, customer-focused team culture in a high-performance environment by creating a customer obsessed mentality at all levels of the reporting structure
* Instill and ensure accountability in that employees are properly trained and adhering to customer-centric principles.
* Maintain and coach to group and individual productivity and performance metrics that measure employee efficiency and effectiveness.
* Create predictive analytic tools such as dashboards and scorecards that proactively identify service inhibitors.
* Develop, monitor, and execute on department-level key performance indicators for all accounts that are managed by Enterprise Account Management.
* Develop strong internal relationships with RVP(s) to promote creativity and collaboration that drive revenue growth and profitability.
* Create and execute a framework for development and execution of customer specific solutions.
* Define and enforce the rules of engagement for DES, Enterprise Account Management and individual solution lines; ensuring the teams are properly aligned on the individual account strategy around retention and expansion.
* Drive expansion and retention activities and development for existing and emerging enterprise accounts utilizing Salesforce and Case Management to properly document activities, and ensuring customer engagement, expansion, and retention efforts are properly pursued, documented, and followed through on.
* Develop strategies that position the organization to acquire more wallet share with our strategic customers by leveraging our service, support, and partnerships to go deeper with accounts.
* Oversee the retention, development and growth of Enterprise and Anchor accounts across all modes, services, and solutions.
* Coach, motivate, and manage the efforts of the Managers and Supervisors, Enterprise Account Management, with a focus on business retention and expansion.
* Other duties and projects, as assigned.
* Interact with all employees and customers in a professional and courteous manner.
* Travel and regular engagement with ArcBest's largest and most impactful accounts
* Assist with account specific yield initiatives by leaning on internal and external relationships to improve throughput and implementation and helping to facilitate the development of pricing for proposals and bids.
* Assist the Enterprise Account Management Team in developing strategies and a comprehensive understanding of customers' business models that are leveraged to build trust and partnerships that leads to revenue expansion and retention.
Requirements
Education:
* Bachelor's Degree in Transportation or Business, preferred
Experience:
* 5 years experience in Logistics and Customer Engagement
Computer Skills:
* Proficient in Microsoft Office Suite
Additional Requirements:
* Extensive knowledge of business solutions, competitors, and decision makers, preferred
* Knowledge of ArcBest company policies, services, computer systems and service capabilities, preferred
Competencies:
* Coaching Others
* Customer Focus
* Customer Interaction
* Customer Service Management
* Decision Making and Critical Thinking
* Interpersonal Relationships
* Knowledge of Organization
* Solutions and Services
Other Details
Work Hours:
* Generally between 6:00 am - 8:00 pm including weekends with occasional irregular hours depending on workload.
Compensation:
* This is a salary position paid biweekly.
* Variable compensation is included.
About Us
ArcBest® is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight®, our truckload service MoLo®, and our expedite fleet, Panther Premium Logistics®. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains. We also offer moving services through U-Pack®. Our technology and innovations team, ArcBest Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics that help support our customers and optimize supply chains. Want to join the ArcBest team? We're looking for top talent who supports our values-driven culture and is driven to deliver an excellent customer experience.
An Equal Opportunity Employer M/F/Vet/Disability
The Manager, Enterprise Account Management requires a high degree of responsibility, networking, and familiarity of numerous verticals within the transportation industry to include e-commerce, retail, manufacturing, automotive, pharmaceutical, government, 3PL, etc. Engagement with customers within these verticals will involve pricing, sales, systems and tools, marketing, customer needs and all modes of freight movement.
Responsibilities
* Have a strong social media network / presence that allows for a deeper understanding of our customers internal structure while exposing opportunities for additional relationships, aggressively pursuing customers using networking, social media, customer referrals, etc.
* Position the Enterprise Account Management team to be trusted problem solvers for key decision makers within the customers organization along with identifying the influencers and operators that play key execution roles.
* Manage process and compliance for conducting regular business reviews with customers and key department heads throughout the customer's organization.
* Develop processes for measuring customer satisfaction rates across the entire department.
* Ensure the coaching and leadership development of subordinate employees, especially the Supervisor, Enterprise Account Management.
* Develop and ensure a positive, customer-focused team culture in a high-performance environment by creating a customer obsessed mentality at all levels of the reporting structure
* Instill and ensure accountability in that employees are properly trained and adhering to customer-centric principles.
* Maintain and coach to group and individual productivity and performance metrics that measure employee efficiency and effectiveness.
* Create predictive analytic tools such as dashboards and scorecards that proactively identify service inhibitors.
* Develop, monitor, and execute on department-level key performance indicators for all accounts that are managed by Enterprise Account Management.
* Develop strong internal relationships with RVP(s) to promote creativity and collaboration that drive revenue growth and profitability.
* Create and execute a framework for development and execution of customer specific solutions.
* Define and enforce the rules of engagement for DES, Enterprise Account Management and individual solution lines; ensuring the teams are properly aligned on the individual account strategy around retention and expansion.
* Drive expansion and retention activities and development for existing and emerging enterprise accounts utilizing Salesforce and Case Management to properly document activities, and ensuring customer engagement, expansion, and retention efforts are properly pursued, documented, and followed through on.
* Develop strategies that position the organization to acquire more wallet share with our strategic customers by leveraging our service, support, and partnerships to go deeper with accounts.
* Oversee the retention, development and growth of Enterprise and Anchor accounts across all modes, services, and solutions.
* Coach, motivate, and manage the efforts of the Managers and Supervisors, Enterprise Account Management, with a focus on business retention and expansion.
* Other duties and projects, as assigned.
* Interact with all employees and customers in a professional and courteous manner.
* Travel and regular engagement with ArcBest's largest and most impactful accounts
* Assist with account specific yield initiatives by leaning on internal and external relationships to improve throughput and implementation and helping to facilitate the development of pricing for proposals and bids.
* Assist the Enterprise Account Management Team in developing strategies and a comprehensive understanding of customers' business models that are leveraged to build trust and partnerships that leads to revenue expansion and retention.
Requirements
Education:
* Bachelor's Degree in Transportation or Business, preferred
Experience:
* 5 years experience in Logistics and Customer Engagement
Computer Skills:
* Proficient in Microsoft Office Suite
Additional Requirements:
* Extensive knowledge of business solutions, competitors, and decision makers, preferred
* Knowledge of ArcBest company policies, services, computer systems and service capabilities, preferred
Competencies:
* Coaching Others
* Customer Focus
* Customer Interaction
* Customer Service Management
* Decision Making and Critical Thinking
* Interpersonal Relationships
* Knowledge of Organization
* Solutions and Services
Other Details
Work Hours:
* Generally between 6:00 am - 8:00 pm including weekends with occasional irregular hours depending on workload.
Compensation:
* This is a salary position paid biweekly.
* Variable compensation is included.
About Us
ArcBest® is a multibillion-dollar integrated logistics company that helps keep the global supply chain moving. We offer ground, air, and ocean transportation through various capacity providers, including our LTL carrier ABF Freight®, our truckload service MoLo®, and our expedite fleet, Panther Premium Logistics®. Through our managed solutions, we partner with customers to create logistics strategies that increase operational efficiencies, reduce costs and give better insights into their supply chains. We also offer moving services through U-Pack®. Our technology and innovations team, ArcBest Technologies, provides custom-built solutions, leading-edge technology, and advanced analytics that help support our customers and optimize supply chains. Want to join the ArcBest team? We're looking for top talent who supports our values-driven culture and is driven to deliver an excellent customer experience.
An Equal Opportunity Employer M/F/Vet/Disability
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