166 Client Relationship Management jobs in Hudsonville
Business Development Specialist
Posted 10 days ago
Job Viewed
Job Description
About the job Business Development Specialist
Job Title: Business Development Specialist (Commission Opportunity!)
Company: Parea Staffing Solutions
Location: Remote (United States ONLY)
Job Type: Commission
About Us:
Parea Staffing Solutions is a new dynamic staffing agency dedicated to connecting top talent with exceptional companies. As we continue to grow, we are seeking a motivated Business Development Specialist to join our team and drive our expansion efforts- and we want to bring you with us!
Position Overview:
This is a 100% commission-only position designed for a self-starter with a strong background in business development, recruiting, and account management within the staffing industry. If you have a passion for building relationships and a proven track record of generating business, we want you!
Key Responsibilities:
- Identify and pursue new business opportunities within the staffing and recruiting sector.
- Develop and maintain strong relationships with clients to understand their staffing needs.
- Collaborate with the recruitment team to ensure alignment with client requirements.
- Create and implement effective business development strategies to meet sales targets.
- Attend networking events and industry conferences to promote our services and expand our client base.
- Track and report on sales metrics, providing insights for continuous improvement.
- 1+ years of experience in business development, recruiting, or account management specifically within the staffing/recruiting industry.
- Proven ability to build and maintain client relationships.
- Strong communication, negotiation, and presentation skills.
- Self-motivated with a results-driven approach.
- Familiarity with CRM tools and sales tracking software is a plus.
- Commission-only compensation structure with unlimited earning potential based on performance.
- Opportunity to work in a fast-paced startup environment with a supportive team.
- Flexibility in work hours and location.
Apply and we will call you within 48-hours. More than happy to answer any questions for you to see if we are good fit for YOU!
Specialist, Business Development
Posted 10 days ago
Job Viewed
Job Description
Date Posted:
2025-06-19
Country:
United States of America
Location:
OT116: CVG - Kentwood (Grd Rapids),MI 3765 Broadmoor SE, Kentwood, MI, 49512 USA
Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?
Otis Elevator Company is searching for a highly motivated and results-driven Business Development Specialist to identify and secure new business opportunities to grow our maintenance portfolio and develop long-standing relationships with customers. Would you like to work for a company who values employee recognition? Here is your opportunity to join Otis, with its more than 172-year legacy of providing the world's most reliable, efficient and technologically advanced elevators, escalators and people-moving systems.
On a typical day you will:
-
Identify and target potential clients through cold calling, market research and networking
-
Prospect, sell, negotiate and close contract deals with a focus on long-term partnerships
-
Deliver effective and tailored product demonstrations and sales presentations
-
Develop and execute strategic sales plans to achieve and exceed sales goals and growth objectives
-
Cultivate and maintain strong relationships with key decision-makers and stakeholders
-
Collaborate with internal operations and account management colleagues to ensure seamless onboarding & implementation of solutions, and to understand equipment and field technician capabilities
-
Stay up to date with industry trends and competitor activities as well as comprehension of product knowledge
-
Use Otis' sales tools to effectively track opportunities, pipeline, and forecast results
-
Manage opportunities in the CRM pipeline
What will help you be success in this role:
-
A proven track record of exceeding sales targets
-
A 'hunter' mindset, with an appetite to continually prospect new clients, in a highly competitive market
-
Confidence and the ability to close deals effectively
-
Being an articulate communicator with strong presentation skills
-
Effective relationship building capabilities
-
Self-motivation and organizational skills to manage simultaneous projects and responsibilities
-
A collaborative nature to work in a highly team-oriented environment
-
Technical aptitude to grasp basic engineering concepts
-
Bachelor's degree in a relevant field
-
2-4 years of sales experience is preferable
What's In it For Me / Benefits:
-
Uncapped earning potential
-
Autonomy to build your sales portfolio, including working on high-value deals
-
The chance to work for an industry-leading brand with an historic legacy
-
A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program
-
We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
-
Enjoy three weeks of paid vacation, along with paid company holidays
-
We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
-
Life insurance and disability coverage to protect you and your family.
-
Voluntary benefits, including options for legal, pet, home, and auto insurance.
-
We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
-
Pursue your educational goals with our tuition reimbursement program.
-
Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge?
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
Privacy Policy and Terms:
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
Business Development Officer
Posted 16 days ago
Job Viewed
Job Description
Responsibilities:
- Identify and target potential business opportunities through research and analysis.
- Establish and nurture relationships with top-level decision-makers in small to medium-sized businesses.
- Develop and implement strategic plans to achieve sales goals and drive revenue growth.
- Conduct cold calls and follow-ups to introduce services and secure new clients.
- Collaborate with internal teams to align business development efforts with organizational objectives.
- Monitor market trends and competitor activities to refine sales strategies.
- Prepare and deliver compelling presentations to communicate value propositions effectively.
- Maintain accurate records of business development activities and metrics.
- Work closely with administrative and customer support teams to ensure seamless client onboarding and satisfaction. Requirements - Bachelor's degree strongly preferred.
- Minimum of 2 years of experience in business development within a metrics-driven environment.
- Proven success in developing new business in multi-call, multi-decision-maker scenarios.
- Demonstrated ability to market to and close deals with top-level decision-makers.
- Familiarity with administrative and customer support operations.
- Strong interpersonal skills and a positive, detail-oriented demeanor.
- Excellent communication and presentation abilities.
- Self-motivated with a results-oriented approach.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Specialist, Business Development
Posted 18 days ago
Job Viewed
Job Description
2025-06-19
**Country:**
United States of America
**Location:**
OT116: CVG - Kentwood (Grd Rapids),MI 3765 Broadmoor SE, Kentwood, MI, 49512 USA
**_Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?_**
Otis Elevator Company is searching for a highly motivated and results-driven Business Development Specialist to identify and secure new business opportunities to grow our maintenance portfolio and develop long-standing relationships with customers. Would you like to work for a company who values employee recognition? Here is your opportunity to join Otis, with its more than 172-year legacy of providing the world's most reliable, efficient and technologically advanced elevators, escalators and people-moving systems.
**On a typical day you will:**
+ Identify and target potential clients through cold calling, market research and networking
+ Prospect, sell, negotiate and close contract deals with a focus on long-term partnerships
+ Deliver effective and tailored product demonstrations and sales presentations
+ Develop and execute strategic sales plans to achieve and exceed sales goals and growth objectives
+ Cultivate and maintain strong relationships with key decision-makers and stakeholders
+ Collaborate with internal operations and account management colleagues to ensure seamless onboarding & implementation of solutions, and to understand equipment and field technician capabilities
+ Stay up to date with industry trends and competitor activities as well as comprehension of product knowledge
+ Use Otis' sales tools to effectively track opportunities, pipeline, and forecast results
+ Manage opportunities in the CRM pipeline
**What will help you be success in this role:**
+ A proven track record of exceeding sales targets
+ A 'hunter' mindset, with an appetite to continually prospect new clients, in a highly competitive market
+ Confidence and the ability to close deals effectively
+ Being an articulate communicator with strong presentation skills
+ Effective relationship building capabilities
+ Self-motivation and organizational skills to manage simultaneous projects and responsibilities
+ A collaborative nature to work in a highly team-oriented environment
+ Technical aptitude to grasp basic engineering concepts
+ Bachelor's degree in a relevant field
+ 2-4 years of sales experience is preferable
**What's In it For Me / Benefits:**
+ Uncapped earning potential
+ Autonomy to build your sales portfolio, including working on high-value deals
+ The chance to work for an industry-leading brand with an historic legacy
+ A real commitment to career progression with access to funded study schemes such as our industry leading Employee Scholarship Program
+ We offer a 401(k) plan with a generous company match and an automatic retirement contribution for your future financial security from day one of your employment, you and your eligible dependents will receive comprehensive medical, prescription drug, dental, and vision coverage.
+ Enjoy three weeks of paid vacation, along with paid company holidays
+ We provide paid sick leave, employee assistance, and wellness incentive programs to support your well-being.
+ Life insurance and disability coverage to protect you and your family.
+ Voluntary benefits, including options for legal, pet, home, and auto insurance.
+ We offer generous birth/adoption and parental leave benefits, as well as adoption assistance, to support growing families.
+ Pursue your educational goals with our tuition reimbursement program.
+ Recognize and be recognized! We celebrate service anniversaries and offer spot performance bonus opportunities to show our appreciation
If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the world's leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
You may recognize our products in some of the world's most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
When you join Otis, you become part of an innovative global industry leader with a resilient business model. You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge?
We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here ( .
Become a part of the Otis team and help us #Buildwhatsnext!
_Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at
**Privacy Policy and Terms:**
Click on this link ( to read the Policy and Terms
We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.
Environmental Business Development Director
Posted 18 days ago
Job Viewed
Job Description
We are seeking an **Environmental Business Development Director** to join our Atlas team! Come join us!
**Job responsibilities include but are not limited to:**
+ Identify and pursue new business opportunities in environmental consulting services such as site assessments, remediation, regulatory compliance, permitting, environmental impact assessments, industrial hygiene, building sciences and natural resource management.
+ Cultivate new relationships with environmental agencies, municipalities, industrial clients, and engineering firms.
+ Lead strategic pursuits with support from the proposal development team for environmental contracts and RFPs.
+ Partner with technical teams to ensure alignment between client needs and service capabilities.
+ Represent Atlas at industry events, regulatory meetings, and networking functions relevant to the environmental field. Increase revenue through the management of existing key client account. Serve as a Key Account Manager (KAM) for key clients in his/her respective area.
+ Responsible for working with other KAMs in his/her area to oversee development and execution of appropriate plans.
+ Explores business opportunities with new clients and areas; identify prospects, screens project opportunities, and schedules contacts, visits, information gathering and follow-up
+ Actively engage members of business unit and technical professional organization to stay abreast of key technical and business trends generated from ongoing client and project activities.
+ Performs such other duties as the supervisor may from time to time deem necessary.
**Minimum requirements:**
+ Bachelor's degree with 15 or more years of progressively responsible sales experience leading the growth of a business unit.
+ Outgoing, self-starter with innate sales orientation, optimism and drive; good organizational skills with ability to multitask effectively.
+ Existing business relationships in the environmental marketplace.
+ Knowledge and experience leading, developing and managing sales programs.
+ Demonstrated experience working with private and public clients in the environmental disciplines.
+ Excellent written and verbal communication skills and demonstrated ability to communicate across all levels of an organization.
+ Proven problem-solving skills in demanding situations.
+ Ability to work independently and in a team environment with internal and external clients.
+ Proficiency in Microsoft Office (Outlook, Word, Excel, Project, and PowerPoint) Microsoft Teams (Channels, SharePoint) as well as CRM programs.
**Other miscellaneous qualities:**
+ Ability to perform in a high stress environment.
+ The employee spends most of the time sitting or standing in a comfortable position with ample opportunity to move about.
+ Must be able to lift 50 lbs.
+ Ability to read or interpret data as well as having the capacity to communicate (verbally and written) with both company and outside personnel professionally and effectively.
+ Travel is required and is expected to be approximately 30% - 50% of the time worked.
+ There is a strong emphasis on safety while working both in the office and in the field.
**Compensation:**
$200,000 - $250,000 annually
The expected salary range for the position is displayed in accordance with the state's law. Final agreed upon compensation is based upon individual qualifications and experience.
**Benefits:**
Atlas offers a comprehensive benefit program to meet the diverse needs of our employees. Depending on your employment status, Atlas benefits include health, dental, vision, life, AD&D, voluntary life / AD&D, disability benefits, leaves of absence, 401k, paid time off, paid holidays, employee assistance program, educational assistance program.
**Who We Are:**
We strive to be the most sought-after infrastructure and environmental solutions company, known for our unique, values-driven approach and brought to life by the industry's most exceptional people.
Atlas provides professional testing, inspection, engineering, environmental and consulting services from more than 100 locations nationwide. We deliver solutions to both public and private sector clients in the transportation, commercial, water, government, education and industrial markets.
With a legacy of providing consistent quality and results, Atlas creates a better experience at every stage of an infrastructure project. We connect the best experts in the industry to deliver value from concept to completion and beyond. This means doing everything our clients expect and then raising the expectations in a way that only our people can.
**Our Values:**
**Life:** We enhance quality of life. We value people and safety above all else.
**Heart:** As our hallmarks, we act with compassion, empathy and respect.
**Trust:** We work together as partners, doing what we say with full accountability.
**Mastery:** Always striving for the highest quality, we ensure greatness inspires all our work.
**Atlas EEOC Statement**
Atlas is an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Atlas makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, read through our EEO Policy
Sales and Operations Management Trainee
Posted 12 days ago
Job Viewed
Job Description
**Exciting entry-level opportunity for those who have obtained their bachelor's degree!**
**$25 per hour with shift/weekend incentives**
**Position Summary:**
Take charge. Think fast. Move forward. As a Sales and Operations Management Trainee in our fast-paced environment, you will use your hard-earned degree to run a business and quickly solve problems for our customers - who will depend on you to achieve success.
Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more. You'll collaborate with a high-energy, driven team as you build a solid foundation in sales and operations. You'll enjoy flexible schedules, excellent benefits, associate incentives and discount programs. You'll be on the fast track to furthering your management career, with advancement opportunities at hundreds of our locations nationwide.
**Major Responsibilities:**
- Develop consumer and commercial customer solutions to local and national accounts - including many of the Fortune 500.
- Manage our large inventory of world class and nationally recognized vehicles, balancing fleet productivity, profitability and customer satisfaction in a fast-paced and dynamic workspace
- Generate new business leads as well as foster existing customer relationships
- Ensure complete customer satisfaction in a fast-paced environment.
**Qualifications:**
- Bachelor's degree required, preferred concentration in Business or Marketing
- Effective communication skills, both written and verbal
- Internship or related work experience in a customer facing role preferred
- Results oriented, attention to detail and good time management skills
- A valid driver's license is required, as is the ability and willingness to drive our Penske vehicles, including a 26' box truck.
- Regular, predictable, full attendance is an essential function of the job.
- As this position requires driving Penske and customer vehicles, it is regulated by the DOT and requires a current driver qualification file to be maintained as required by the role. The driver qualification file includes: an annual motor vehicle records (MVR) check, a successfully completed DOT Physical, and Safety Performance History records request from prior employers in the last 3 years. Additionally, CDL holders will have a DOT Drug Screening within 30 days of start and subject to a FMCSA Clearinghouse review.
- Willingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.
This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others.
**Physical Requirements:**
-The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
-The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
-While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg.
-Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
Penske is an Equal Opportunity Employer.
**About Penske Truck Leasing/Transportation Solutions**
Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.
Job Category: Management Trainee
Job Family: Operations
Address: 1150 60th St SW
Primary Location: US-MI-Byron Center
Employer: Penske Truck Leasing Co., L.P.
Req ID: 2508922
Director of Strategic Planning & Business Development
Posted today
Job Viewed
Job Description
Key Responsibilities:
- Develop and implement the company's long-term strategic plan.
- Identify and evaluate new business opportunities, including market entry, product development, and M&A activities.
- Conduct comprehensive market and competitive analysis to inform strategic decisions.
- Build and maintain relationships with key stakeholders, including partners, investors, and industry influencers.
- Lead cross-functional teams in the execution of strategic initiatives.
- Develop financial models and forecasts to support business cases and investment decisions.
- Monitor industry trends and adapt strategies accordingly.
- Present strategic recommendations and progress reports to the executive team and board of directors.
- Foster a culture of innovation and strategic thinking throughout the organization.
- MBA or Master's degree in Business Administration, Finance, or a related field.
- 10+ years of progressive experience in strategic planning, corporate development, or management consulting.
- Demonstrated success in developing and executing complex business strategies.
- Strong financial acumen and experience with financial modeling and valuation.
- Excellent analytical, problem-solving, and critical-thinking skills.
- Exceptional negotiation, communication, and presentation skills.
- Proven ability to lead and influence cross-functional teams.
- Experience in market analysis and competitive intelligence gathering.
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Business Development and Capture Manager - SkillBridge (Transitioning Military) Program
Posted 5 days ago
Job Viewed
Job Description
Essential Duties and Responsibilities:
- Conduct business analysis to support the Business Development department.
- Support process improvements and project deliverables.
- Research potential market trends.
- Assist in special projects in the Business Development department.
- Assist with ad-hoc reporting and other tasks.
Working alongside our Business Development Vice President and Capture Manager Senior Director in the Navy and Defense Agency customer portfolio, the BD/Capture Intern will learn and assist in:
• Sales Lifecycle Process Management
• Opportunity Identification and Pipeline Development
• Opportunity Qualification and Capture
• CRM entry and Data Management
• Investment Estimating and Budget Management
• Solution Development and Gap Analysis
• Teammate Identification, Vetting and Partnership Agreement Coordination
• Acquisition Strategies and Customer Coordination
• Cross-Functional collaboration in Pricing, Marketing, Contracts, etc. for Opportunity Pursuit, Capture and Proposal activities
• Strategic and Opportunity Approval (Gate) Briefings
.Length of training: 16 Weeks
#veteransPage
Minimum Requirements
- Currently enrolled in an accredited college or university and pursuing a college degree in a related field.
- Must have completed a minimum 2 years of coursework.
- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.
- Skilled in standard computer applications and platforms such as Outlook and MS Office Suite, PowerPoint, and Excel.
- Excellent interpersonal communication, teamwork, and customer service skills.
- Demonstrated ability to juggle multiple priorities with superior attention to detail.
#VeteransPage #C0reJobs
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
0.00
Maximum Salary
$
0.00
Customer Service Representative
Posted 26 days ago
Job Viewed
Job Description
Grand Rapids Lighting Center is seeking a friendly and motivated Customer Service Representative to join our team. This is an entry-level position ideal for someone who enjoys helping others, possesses strong communication skills, and is eager to learn about lighting products and home décor solutions. You will be the first point of contact for customers both in person and over the telephone, playing an important role in delivering an excellent showroom experience.
Key Responsibilities:
•Greet customers warmly and assist with basic inquiries regarding lighting products, store policies, and available services
•Answer telephone calls and respond to email messages in a professional and timely manner
•Provide accurate product information and guide customers through the showroom as needed
•Support the sales staff by entering orders, checking inventory, and scheduling deliveries
•Address customer concerns and escalate issues to the appropriate manager when necessary
•Maintain a clean, organized, and welcoming front desk and customer service area
•Continuously learn about lighting products and trends to improve service over time
Qualifications:
•High school diploma or equivalent is required
•Excellent verbal and written communication skills
•Friendly, patient, and professional demeanor
•Basic computer skills, including point-of-sale systems, email communication, and inventory searches
•Ability to multitask in a fast-paced environment
•Willingness to learn about lighting products and services
•Prior retail or customer service experience is a plus, but not required
Schedule and Compensation:
•Full-time and part-time opportunities are available
•Flexible weekday and Saturday shifts (the showroom is closed on Sundays)
•Competitive hourly wage based on experience
•On-the-job training is provided
•Employee discounts on lighting products
Why Join Us?
At Grand Rapids Lighting Center, you will be part of a locally owned business with a long-standing reputation for quality and customer service. We offer a supportive team environment where your personal growth and customer care skills are valued.