Customer Service And Helpdesk - Customer Service

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94101 San Francisco, California $20 - $35 per hour K12 Business Consulting Inc

Posted 27 days ago

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Job Description

Part Time Permanent 8 hour shift 10 hour shift 12 hour shift Monday to Friday
Job Summary:

We are seeking a friendly, solution-oriented Customer Service Representative to join our Helpdesk Support team. In this role, you will serve as the first point of contact for customers seeking assistance with products, services, or technical issues. Your ability to listen, troubleshoot, and resolve inquiries effectively is key to ensuring customer satisfaction and loyalty.

Key Responsibilities:
  • Respond to customer inquiries via phone, email, chat, or ticketing system
  • Provide accurate, timely solutions to technical or service-related issues
  • Escalate unresolved issues to appropriate internal teams when necessary
  • Maintain detailed records of customer interactions in the CRM system
  • Guide users through basic troubleshooting steps
  • Follow up with customers to ensure issues are fully resolved
  • Uphold high service standards and represent the company positively
  • Stay updated on product knowledge and company procedures
Requirements:
  • High school diploma or equivalent (Associate’s or Bachelor’s degree a plus)
  • 1+ year of customer service or helpdesk experience
  • Excellent communication and interpersonal skills
  • Strong problem-solving abilities and attention to detail
  • Familiarity with helpdesk software (e.g., Zendesk, Freshdesk, ServiceNow)
  • Ability to remain calm under pressure and handle multiple inquiries at once
  • Comfortable working independently and as part of a team
Preferred Qualifications:
  • Experience in a technical support or IT helpdesk role
  • Knowledge of basic networking, software, or hardware troubleshooting
  • Bilingual or multilingual skills are a plus

Company Details

K-12 Business Consulting, Inc. is a trusted leader in providing expert financial and operational consulting services to public school districts. Specializing in the unique needs of K-12 education, we offer tailored solutions in five key areas: long-range financial forecasting, strategic business planning, interim treasurer and business manager placements, superintendent and treasurer search services, and district operations and efficiency reviews. Founded by experienced education professionals, our team brings deep insight into school finance and district management. We help school boards, superintendents, and treasurers make informed decisions that promote fiscal responsibility, compliance, and long-term sustainability. Our proven forecasting models and strategic guidance are designed to support transparent budgeting, levy planning, and stakeholder engagement. With a commitment to integrity, innovation, and service, K-12 Business Consulting empowers school districts across Ohio and beyond to operate more effectively and deliver better outcomes for students and communities.
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Client Service Accountant

94199 San Francisco, California Arkansas Staffing

Posted today

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Job Description

Client Services Accounting Associate

Join a respected private family office that provides comprehensive financial services to high-net-worth, multi-generational clients. With a collaborative team, the organization delivers investment management, financial planning, tax compliance, and philanthropic support with a focus on long-term value and trusted relationships.

The Client Services Accounting Associate plays a key role in supporting the financial operations of individuals, trusts, and entities. This position is responsible for managing transactions, preparing financial reports, and partnering across departments to deliver accurate and timely client service.

Responsibilities:

  • Manage accounts payable, journal entries, and reconciliations
  • Prepare financial statements and cash forecasts
  • Analyze bank, brokerage, and credit card accounts
  • Review investment valuations and other balance sheet items
  • Communicate directly with clients, estate managers, and vendors
  • Collaborate with internal teams on reporting and asset management
  • Support innovation and process improvements

Benefits:

  • Competitive compensation
  • Medical, dental, and vision coverage
  • 401(k) with employer match and annual contribution
  • Paid parental leave and child care stipend
  • Flexible time off and paid medical leave
  • Education assistance and volunteer support programs

Requirements:

  • Bachelor's degree in Accounting or related field (CPA or Master's preferred)
  • Experience with trusts, LLCs, and real property accounting
  • Proficiency in accounting systems (e.g., Sage Intacct, Bill.com)
  • Advanced Excel skills and strong project management abilities
  • Excellent attention to detail, discretion, and communication skills
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Client Service Associate

94942 Mill Valley, California Cerity Partners

Posted 1 day ago

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Job Description

The Client Service Associate role focuses on supporting clients and advisors by executing administrative tasks and handling client requests. Responsibilities include assisting with account openings, processing paperwork, scheduling client meetings, and preparing reports. The Associate ensures CRM data accuracy and helps with client follow-up and meeting preparations. This position requires excellent organizational skills, attention to detail, and a commitment to providing friendly and professional client service. The role also involves learning about investment products and improving internal processes under supervision.Primary Responsibilities:Receive client calls and resolve questions/issues as needed.Frequent custodian interaction & paperwork processing.Process account openings, funding, deposit electronic checks, money movements, process tasks with Custodians.Prepare custodian Paperwork/Docusign envelopes, Alerts, and new account setup in various systems.Schedule client meetings.Develop knowledge of investment accounts, products and the forms required to transact business.Assist with internal coordination across departments to ensure tasks/ follow up are completed in a timely manner.Responsible for cash transfers, wires, data maintenance, reporting and trading as needed.Ongoing maintenance and quality control of CRM.Organize advisory team meetings and events.Preparation and follow-up for client meetings.Execute client appreciation and retention activities.Required Credentials:Bachelor's degree0-2 years of experienceSkills & Competencies:Demonstrate strong and effective communication, organizational and time management skills.Ability to work in a team based/collaborative environment.Must thrive in a fast-paced, changing environment.Ability to think critically, receive feedback, develop creative solutions.Understanding big picture/strategic thinking while also executing tasks with precision.Adherence to all compliance policies & procedures.Demonstrate the Cerity Partners culture.Physical Requirements:Prolonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times.Compensation Range:$60,000-$65,000Why Cerity Partners: Our people drive our success by working together to deliver exceptional service to our clients. Here is a glimpse of the key elements of our total rewards package: Health, dental, and vision insurance - day 1!401(k) savings and investment plan options with 4% matchFlexible PTO policyParental LeaveFinancial assistance for advanced education and professional designationsOpportunity to give back time to local communitiesCommuter BenefitsCerity Partners is committed to providing an environment where all individuals can be their authentic selves. We are an Equal Opportunity Employer who respects each individual and supports the diverse cultures, perspectives, and experiences of our colleagues. We are dedicated to building an inclusive and diverse workforce and will not discriminate based on race, religion, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law. Cerity Partners is committed to working with and providing accommodations to applicants with disabilities or special needs. For those needing accommodations, please reach out to Applicants must be authorized to work for any employer in the U.S.

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Client Service Representative

94523 Pleasant Hill, California Arcadia Home Care and Staffing – an Addus family company

Posted 1 day ago

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Job Description

To apply via text, text 9079 to 334-518-4376Position Summary: The Service Coordinator (Client Service Representative) will conduct in-home visits at clients' homes to monitor and report on the quality of services being provided by Home Care Aides, and to determine whether existing care plans are adequate to meet client needs.Pay range: $27.00/HR - $32.00/HRHours: Full-Time Monday through Friday 8:00 am to 5 pm. Some field visits are after hours and on weekends.At Addus we offer our team the best:Medical, Dental and Vision BenefitsPTO PlanRetirement PlanningLife InsuranceEmployee discountsEssential Duties:Monitor client's condition and performance of duties by Home Care AidesMaintain all company and State specific program rules, regulations and standardsConduct home visits to new clients to welcome and review the Welcome PacketObserve and evaluate Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followedPrepare and complete accurate home visit and home safety evaluation reports as neededMaintain schedule to assure timely completion of all assigned home visitsEnsures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter.Maintains a high degree of confidentiality at all times due to access to sensitive information.Compliance with all Medicare, Medicaid, and HIPAA regulations and requirementsMaintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency.Abides by all regulations, policies, procedures, and standards.Performs other duties as assigned.Position Requirements & Competencies:Must have high school diploma or equivalent.Preferred additional education such as a diploma from an accredited vocational school or college.Must have 2 years of recent experience working in a healthcare environment, preferably home care.Understanding of basic medical terminologyInterpersonal, organizational and communication skills.Computer skills including but not limited to MS Office, MS Excel and Scheduling programMust be willing to travel (road warrior)Must have reliable transportation, valid driver license, and state required insuranceAddus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.To apply via text, text 9079 to #ACADCOR#CBACADCOR#DJADCOR California applicants may be entitled to additional rights over their personal application. Prior to applying with Addus, please copy/paste the following in your browser to review our California privacy notice for employees and potential applicants: Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here:

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Client Service Associate

94598 Walnut Creek, California TalentLink Solutions

Posted 1 day ago

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Job Description

We are a boutique financial planning firm, supporting more than 200 families in navigating life's challenges around topics like getting ready for retirement, the early retirement years, taxes, business ownership matters, estate questions, and more. We have a passion for integration, simplifying the conversation for clients, and always doing what is right for them. No matter the phase of life; we are here to be our clients' advocate and guide. We are a close team and support each other to achieve this mission!We're excited to be growing our team and are looking to welcome a new Client Service Associate. We are seeking someone who has a heart for service and can connect easily with others. If you're newer to the wealth management industry, the role may start with a focus on operations and building your knowledge. For those with more experience and industry licensing, the position can quickly grow into becoming the primary contract for a subset of our clients. The responsibilities are diverse and will include client-specific, account-specific, and general business functions, such as facilitating and maintaining ongoing client support, answering general inquiries, supporting our advisory team, researching, and resolving client service issues, and preparing required documents. In addition to having working knowledge of industry software, systems, and processes, you are exceptionally organized, have amazing attention to detail, and are committed to delivering a smooth and confidence-inspiring experience for our clients with every interaction. You are a critical thinker and anticipate subsequent events, with an unwavering ability to solve problems, even with little to no direction. You are a solutions-oriented professional who embraces technology. You love to learn and are always finding ways to improve and expand your impact. You offer proactive service and thrive in doing the little things to make those around you have the best experience possible.General Responsibilities:Greet and welcome clients in a friendly and professional manner in person and over the phonePrepare and ensure new account paperwork is successfully submitted, which includes preparing forms, obtaining appropriate signatures, preparing documentation to upload, and coordinating rolloversHandle routine matters for client accounts, including processing name and address changes, beneficiary changes, bank authorizations, and answering client questions; provide tax reporting documents to clientsTrack outstanding client service items; proactively address outstanding issues and provide updatesCreate and maintain accurate client records in the CRM system (Redtail), ensuring all confidential and required information is securely storedAssist in preparation for client meetings and calls; send out agendas and prepare materials, including client illustrations, graphs, charts, reports, etc.Support the financial planning data entry process within eMoneyCoordinate tax forms, prepare tax review items, and support the tax preparation process as requestedProcess securities and checks received in the officeSchedule meetings and manage calendars for the advisory teamCommunicate with the broker/dealer, advisory firm and product contactsPerform various administrative, client service, tax, and general office management tasks as assignedQualifications:Bachelor's degree highly preferred or equivalent work experience3+ years' experience highly preferred; ideally in B/D or RIA environment supporting a financial advisor; candidates with experience in similar financial services environments, such as accounting, banking, investment operations, or insurance are also encouraged to applySecurities industry licensing (Series 6 or Series 7)/designations (FPQP or similar) are a plus, but not requiredHighly organized, with an absolute attention to detail and ability to self manageExcellent follow-through and communication regarding status of open itemsClient-first attitude; ability to interact with clients professionally and respond to clients in a timely mannerStrong time management skills; ability to prioritize and coordinate multiple work assignments and deadlines efficiently despite frequent interruptionsExcellent interpersonal and communication skills; ability to communicate in a pleasant, tactful, and effective manner (both orally and in writing), and to handle difficult, sensitive issuesProficient in Windows/PC environment including Outlook, Excel, Word; ability to learn new technology/computer programsAbility to analyze situations, define problems and/or objectives, identify relevant factors, formulate logical conclusions and suggest alternative solutionsMust be willing and able to complete a background and credit screening as an employee of a FINRA-regulated advisorFinal job offer is dependent on successful completion and approval by the broker/dealer firm

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Client Service Representative

94523 Pleasant Hill, California Arcadia Home Care and Staffing an Addus family company

Posted 1 day ago

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Job Description

To apply via text, text 9079 to

Position Summary : The Service Coordinator (Client Service Representative) will conduct in-home visits at clients' homes to monitor and report on the quality of services being provided by Home Care Aides, and to determine whether existing care plans are adequate to meet client needs.

Pay range: $27.00/HR - $32.00/HR

Hours: Full-Time Monday through Friday 8:00 am to 5 pm. Some field visits are after hours and on weekends.

At Addus we offer our team the best:

  • Medical, Dental and Vision Benefits
  • PTO Plan
  • Retirement Planning
  • Life Insurance
  • Employee discounts

Essential Duties:

  • Monitor client's condition and performance of duties by Home Care Aides
  • Maintain all company and State specific program rules, regulations and standards
  • Conduct home visits to new clients to welcome and review the Welcome Packet
  • Observe and evaluate Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed
  • Prepare and complete accurate home visit and home safety evaluation reports as needed
  • Maintain schedule to assure timely completion of all assigned home visits
  • Ensures the appearance of the branch's open environment is professional: neat, clean, orderly and generally free of clutter.
  • Maintains a high degree of confidentiality at all times due to access to sensitive information.
  • Compliance with all Medicare, Medicaid, and HIPAA regulations and requirements
  • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the agency.
  • Abides by all regulations, policies, procedures, and standards.
  • Performs other duties as assigned.

Position Requirements & Competencies:

  • Must have high school diploma or equivalent.
  • Preferred additional education such as a diploma from an accredited vocational school or college.
  • Must have 2 years of recent experience working in a healthcare environment, preferably home care.
  • Understanding of basic medical terminology
  • Interpersonal, organizational and communication skills.
  • Computer skills including but not limited to MS Office, MS Excel and Scheduling program
  • Must be willing to travel (road warrior)
  • Must have reliable transportation, valid driver license, and state required insurance

Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

To apply via text, text 9079 to

#ACADCOR

#CBACADCOR

#DJADCOR

California applicants may be entitled to additional rights over their personal application. Prior to applying
with Addus, please copy/paste the following in your browser to review our California privacy notice for employees
and potential applicants:

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here:

View Now

Client Service Representative

94579 San Leandro, California VCA Animal Hospitals

Posted today

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Job Description

We are seeking an experienced Client Service Representative to join our team.
At VCA Lewelling Animal Hospital, your pet's health is our top priority and excellent service is our goal. With every opportunity, we aim to exceed each pet owner's expectations.
We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.
Why We Need You
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports and correspondence.
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
We offer competitive compensation along with a comprehensive benefits package, including, medical/dental/vision and paid vacation (for F/T employees only), 401(k), generous personal pet care discounts and more! Hourly wage for this position ranges from $20.00 to $25.00 per hour based on experience.
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com ( you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
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Client Service Representative

94070 San Carlos, California VCA Animal Hospitals

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Job Description

**Location:** 718 El Camino Real, San Carlos, CA 94070
Located in the heart of San Carlos, CA, VCA San Carlos Animal Hospital has proudly served the San Francisco Peninsula for over 40 years. Now operating from our new state-of-the-art facility, we provide advanced veterinary care using the latest technology to ensure pets receive the highest quality treatment.
We're proud to be part of San Carlos' rich history-from its railroad origins to its growth as a hub of innovation and compassion. Our dedicated team is committed to delivering exceptional care, fostering collaboration, and advancing
veterinary medicine.
At VCA, we foster a culture of collaboration and respect, where each team member's unique talents and personalities
enrich our collective mission. Whether administering compassionate care or pioneering new advancements in
veterinary medicine, our diverse team stands at the forefront of excellence.
Join us as we continue to uphold our legacy of professionalism and passion at VCA San Carlos Animal Hospital. Let's
embark on a journey where every pet receives the utmost care and attention they deserve.
**Why We Need You**
As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for:
- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports and correspondence.
- Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.
**Essential Functions**
- Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.
- Scheduling and confirming appointments.
- Placing outbound calls for follow-ups and reaching out to prospective clients.
- Presenting and explaining fees, including processing payments.
- Recommending, selecting, and obtaining products and services, including prescriptions.
- Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).
- Managing medical records, charts, reports and correspondence.
**Qualifications**
- At least one year of proven past experience helping customers.
- High School Diploma/GED or equivalent.
- Excellent listening and communication skills.
- Compassion for pets and people-as well as awareness and understanding of others' reactions.
- Proven decision-making skills to choose the most appropriate course of action.
- The ability to integrate new information into problem-solving.
- Proficiency in Microsoft Office.
- Willingness to work non-traditional hours, including nights, weekends and holidays.
- The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste.
**Benefits**
We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
Pay 21-23/hr depending on experience
**If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.**
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com
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Client Service Specialist

94507 Alamo, California Robert Half

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Job Description

Description
We are looking for a dedicated and detail-oriented Client Service Specialist to join a Registered Investment Advisory firm in Alamo, CA. In this contract-to-permanent position, you will play a pivotal role in managing client relationships and providing exceptional administrative support. This is an on-site role, M-F 8AM-5PM.
Client Service Specialist Responsibilities:
- Provide comprehensive support to maintain and strengthen client relationships, ensuring high levels of satisfaction.
- Manage client communications, including responding to inquiries, processing account requests, and resolving operational issues.
- Collaborate with the client service team to prepare for client meetings, including compiling reports and gathering relevant data.
- Handle administrative tasks such as account opening and closing, cost basis research, and processing distributions.
- Oversee service requests with custodians to ensure timely and accurate execution on behalf of clients.
- Assist with client portfolio management by creating and updating portfolios in internal systems.
- Contribute to quarterly client reporting by producing, reviewing, and delivering accurate reports.
- Implement and refine client service procedures to enhance operational efficiency and meet reporting expectations.
- Support compliance activities by assisting the Chief Compliance Officer with regulatory tasks.
- Provide administrative assistance to the firm's President, including managing travel and other personal arrangements.
If you are interested in this Client Service Specialist position, submit your resume today.
Requirements - Proven experience in administrative or client service roles, preferably within the financial or investment sector.
- Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
- Excellent verbal and written communication skills for client interactions and internal collaboration.
- Proficiency in data entry and familiarity with portfolio management systems or similar software.
- Ability to handle sensitive client information with discretion and professionalism.
- Knowledge of account management processes, including account creation, re-registration, and cost basis research.
- Experience with compliance-related tasks is a plus.
- Detail-oriented mindset with a commitment to accuracy and high-quality work. TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Client Service Associate

94597 Acalanes Ridge, California Robert Half

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Job Description

Description
A boutique wealth management firm based in Walnut Creek, CA is seeking a Client Service Associate to join its growing team. This firm is known for delivering highly personalized financial advice and cultivating long-term relationships with a select group of clients. With over 15 years of experience in the advisory space, the team prides itself on a people-first approach and a client base built almost entirely through referrals.
Position Overview:
The Client Service Associate will serve as a key liaison between clients and advisors, ensuring exceptional service and operational support. This role requires a proactive, detail-oriented professional who thrives in a fast-paced environment and is passionate about delivering outstanding client experiences.
Key Responsibilities:
+ Assist clients with beneficiary updates, wire transfers, and rollover requests.
+ Respond promptly to client inquiries regarding financial products and services.
+ Support client onboarding and ensure a smooth transition for new clients.
+ Process client transactions including deposits, withdrawals, and account updates.
+ Collaborate with financial advisors to align services with client financial plans.
+ Maintain accurate client records using CRM software (Salesforce).
+ Follow up on pending client requests to ensure timely resolution.
+ Uphold confidentiality and security of client information.
+ Provide administrative support including report and presentation preparation.
Culture & Growth:
This firm fosters a collaborative and growth-oriented environment where continuous learning is encouraged. Team members are supported in their professional development and are empowered to contribute meaningfully to the firm's success.
Excited about this opportunity? Apply today and send your resume via LinkedIn to Jonathan Christian (JC) del Rosario - I'd love to connect!
Requirements
Qualifications:
+ Bachelor's degree required.
+ Minimum of 2 years of client service experience, preferably in financial services or wealth management.
+ Familiarity with broker-dealer platforms; experience with LPL is strongly preferred.
+ Strong written and verbal communication skills.
+ Professional demeanor with the ability to engage high-net-worth clients.
+ Reliable and punctual with a commitment to client-first service.
+ Proficiency in Microsoft Office Suite and CRM systems (Salesforce preferred).
+ Excellent organizational skills and attention to detail.
+ Ability to multitask and manage competing priorities.
Preferred Skills:
+ Prior experience in a financial advisory or wealth management setting.
+ Working knowledge of financial products and services.
+ FINRA licenses (Series 7 and 66) are a plus but not required.
Excited about this role? We'd love to hear from you!
Apply today and send your resume via LinkedIn to Jonathan Christan (JC) del Rosario - let's explore how this opportunity could be the right fit for your next career move.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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