68,665 Client Services jobs in the United States

Client Service Representative - Private Client Services

45140 Loveland, Ohio Marsh & McLennan Companies

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Job Description

About Marsh McLennan Agency Midwest Marsh McLennan Agencys Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country Client Service, Representative, Service, Client, Private, Total Rewards, Retail

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Client Service Representative II (Client Services)

89550 Reno, Nevada Capital Insurance Group

Posted 2 days ago

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Job Description

Why CIG?

At Capital Insurance Group we offer our employees more than just a job. We foster career growth, provide opportunities to give back to our communities, and help you take the next step in your career!

CIG was founded in 1898 by a group of earnest farmers in need of protection and today, we are the leading West Coast Property & Casualty insurer. CIG is certified as a Great Place to Work and provides a collaborative, inclusive, and fun work culture for all employees.

Why choose CIG's Commercial Ag Client Services Team?

The Commercial Ag Client Services Team provides an excellent starting point for your career at CIG with the ability to be promoted as you learn and master new skills and demonstrate the competencies required to move forward with CIG.

Benefits
  • Accrue eighteen days of Paid Time Off during your first year
  • Up to eighty-seven percent of benefits covered by CIG for you and your family members
    • Medical, dental, vision plans
  • One hundred percent covered plans
    • Basic Life & AD&D
    • Employee Assistance
    • Leave Management
    • Long Term Disability
    • Short Term Disability (Outside of CA)
  • Voluntary benefit offerings
    • Short-term (CA only)
    • Voluntary Life AD&D self, spouse and child plans
    • Flexible Spending
    • Health Savings (HSA)
    • Hospital Indemnity
    • Accidental Injury
  • Nine paid holidays, plus two floating holidays
  • Above and Beyond Reward Recognition Program
    • Kudos & Shout Out Points Program
    • Quarterly Above and Beyond Bonus Program
    • Annual Above and Beyond Bonus Program
  • Competitive compensation
    • Base compensation
    • Salary Management Spot Bonuses
    • Annual Incentive/Profit sharing program, potential payout annually based on company results.
  • Discount partnerships
    • Gym memberships, travel, shopping, restaurants, theme parks, and more
  • Insurance Educational reimbursement and bonus programs
  • Employee Referral Bonus Program
  • You have a voice! You are encouraged to share your voice through multiple channels, get involved with our Employee Experience and DEI committees to drive and continue the health and wellbeing of our organization for everyone.
  • Home and Auto Insurance Discount Program.
  • Paid Volunteer Time - Through company planned community events and choose your own adventure PVT in giving back in ways that are meaningful to you!
  • Retirement savings benefit (401k and Roth + match)
  • Wellness and mental health incentive programs
    • Wellness platform, tools and events
    • Health Savings Account - match
Work Environment & Format

The Client Service Representative II is a hybrid work format based out of our Reno, NV or Monterey, CA offices unless otherwise noted.

Job Overview

The Client Services Representative II is responsible for fulfilling the Company's service objectives for Commercial Ag Lines by providing prompt, accurate and courteous service to agents, policyholders, and business partners concerning policy transactions, renewals, customer inquiries, and requests for information. Utilizing the Company's automated systems, the CSR II will respond to inquiries concerning policy transactions, renewals, policy coverage, premium billings and payment status, basic policy information, and routine coverage. The CSR II will have an individual level of underwriting authority as assigned by Commercial Ag Lines Management. This person may be required to hold a current Property & Casualty license. This position represents the "front-line" of customer service and customer perceptions and is critical in demonstrating the Company's commitment to complete customer satisfaction.

Requirements

Knowledge of:
  • Basic knowledge of insurance and policy information.
Education and Experience:
  • Equivalent of a high school diploma.
  • May be required to hold a valid Property & Casualty license in the state of residence and maintain ongoing insurance continuing education courses.

Salary Range: $32,739 - $52,751

The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as benefits and bonus programs.
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CLIENT SERVICES TECH, CLIENT SERVICES

31601 Valdosta, Georgia SGMC Health

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Description Location: Main CampusDepartment: CLIENT SERVICESSchedule: Full Time, 8 HR Day Shift, 9:30 am to 6:00 pm Monday through FridayPOSITION SUMMARY Arrange for efficient and accurate admission of individuals who receive outpatient testing. Ensures patient information is collected to include testing orders, copies of identification, and insurance cards. Educate patients on hospital policies and procedures. Obtain signatures on Conditions of Admission and initiating the Advance Directive process. Collect and process specimens from inpatients/outpatients according to SGMC laboratory policy/procedures using correct sample identification and sufficient sample quantity for the performance of laboratory tests ordered by the physician who diagnoses. Transport patient specimens from outpatient consumers to the Laboratory. Responsible for accurate entry of laboratory request, patient demographics, and billing information using the hospital's Lab system and HBOC system. Effectively uses Medical Necessity software to review for reimbursement. Public Relations representative from the Laboratory to the Laboratory's customers. Perform departmental support activities as directed by Supervisor. KNOWLEDGE, SKILLS & ABILITIES High school graduate or GED preferred. Certification by one of the following national accrediting agencies: ASCP, AMT, ASPT, NPA, MedCA, NCCT, or ACA is preferred, but not required. Current in CPR. Competence in phlebotomy, general office skills, and medical terminology. Must be able to organize workload, demonstrate good interpersonal communication and accurately spell common words and medical terms. Able to type 30wpm accurately. Demonstrates manual dexterity, specifically hand-eye coordination, accuracy, and attention to detail necessary. Must be able to stand for long periods of time, walking is also involved. Effective communication skills in dealing with the public, physicians and other hospital staff required. Temperament suited to short cycle repetitive work. Prior experience in phlebotomy or medical assistance training preferred but not required. Must demonstrate the knowledge and skills necessary to provide phlebotomy for laboratory testing appropriate to the age of the patient's seen in their assigned area. Must be able to demonstrate knowledge of the principles of growth and development over the life span. Must be able to assess and interpret data about the patient's status in order to identify each patient's age specific needs and provide the care needed by our patient groups (i.e., neo-nate, pediatric, adolescent and/or geriatric). Normal color vision in order to discriminate and verify diagnostic laboratory strains and color dependent test. Spanish bilingual preferred. Must possess a valid and current driver's license. WORKING CONDITIONS - ADA INFORMATION Modern hospital Laboratories with access to patient areas and physician offices. Work activities will include: light lifting (not to exceed 25 pounds), walking, sitting, standing, stooping, bending, twisting and pushing objects. Must be about to operate office equipment, computer terminals and keyboards, computerized lab equipment and an automobile. Must be about to perform CPR.

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Client Services Customer Relations Coordinator

76102 Fort Worth, Texas Mercedes-Benz Group

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Job Description

Aufgaben About Us:
Who is Mercedes-Benz Financial Services?
Mercedes-Benz Financial Services, part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer, Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle

Why work at Mercedes-Benz Financial Services?
Working at Mercedes-Benz Financial Services is more than a job - it's an opportunity to join an innovative team where you are valued for your contributions. As an employee, you will experience career development in a positive, employee-centric environment. We're a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable, friendly environment and relaxed, inclusive culture.
Benefits
When working at Mercedes-Benz Financial Services, you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life

As a new employee, you will have the opportunity to take advantage of the following benefits that go beyond - beginning day one:

  • Get Rewarded! Competitive salary plus an annual bonus based on company performance and/or personal yearly performance
  • Need a vacation? How about just some time for YOU! In addition to our vacation time, you'll receive nine (9) additional corporate holidays and six (6) Personal days, which will allow you to celebrate religious holidays or escape to the spa! Designed to be flexible, we let you decide which days are most important to you!
  • Ride in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease Program
  • We want you to be healthy! Outstanding medical, dental, and vision insurance, employer-paid short and long term disability plus on-site exercise facilities
  • Is your family growing? Enjoy generous paid Family Leave Programs - Six Weeks for New Parents; Two Days for New Grandparents; as well as Adoption Expense Reimbursement Programs - up to $6k per child
  • Want to go back to school? Tuition Assistance Scholar Program - receive up to $5,250/year in vouchers to complete business-related coursework
Job Overview:
The Client Services Customer Relations Coordinator is responsible for the investigation and resolution of escalated consumer customer complaints and direct credit disputes as defined in the Customer Complaint Procedure (Compass Document 3757). Responsibilities include logging, tracking, investigating, and responding to escalated customer complaints and direct credit disputes as well as capturing and escalating coaching and process improvement opportunities identified in complaint investigations
Responsibilities:
  • Investigate, resolve and respond to escalated complaints and direct credit disputes in accordance with company policies and procedures. Manage timely communication with the customer and stakeholders through resolution with a high degree of professionalism. Develop and maintain strong relationships with key stakeholders throughout the MBFS organization including, but not limited to Operations, Credit, Sales, and the Office of General Counsel. Serve as a key point of contact for Better Business Bureau (BBB), Consumer Financial Protection Bureau (CFPB) and MBUSA Customer Advocacy Center. ( 70%)
  • Perform a root cause analysis to identify gaps in processes and/or coaching opportunities to drive process improvements and prevent future occurrences. (30%)
Qualifikationen Qualifications:
Applicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position.
This position requires a minimum of 2 years of overall work experience. Preferred experience includes:
  • Business-General: 2 years
  • Customer Service: 2 years
  • Finance: 2 years
Education:
High School Diploma/(GED) is required, Bachelor's Degree is preferred. Recommended majors include:
  • Business Administration
  • Communications
Additional Knowledge:
  • 2 years of Customer Service phone experience preferred.
Skills:
  • Analytical skills
    • Ability to Collect data and establish facts and identify trends and variances
  • PC skills
    • Corporate Mainframe
    • Microsoft Office
  • Presentation skills
  • Problem Solving skills
Additional Skills:
  • Excellent communication (written/verbal) skills
  • Effective listening and negotiation skills
  • Effective time management skills
  • Ability to multi-task
  • High level of attention to detail
  • Effective de-escalation skills
Recommended Prerequisites:
  • Client Services Representative; Remarketing Representative; Collections Representative; Retail Credit Analyst; Team Leader
Posting Statement
If you were not re-directed successfully after clicking the "Apply for this job" button, please click the following link to search and apply for the role on the local career portal:

Mercedes-Benz Financial Services offers competitive salary, performance-based bonuses and a full suite of benefits including 401(K) with match, generous vacation and personal time, a Mercedes-Benz car program as well as flexible work arrangements

EEO/Minorities/Females/Disabled/Vets

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Client Services Support

27722 Durham, North Carolina Banc of California

Posted 9 days ago

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Job Description

**Description**
**BANC OF CALIFORNIA AND YOUR CAREER**
Banc of California, Inc. (NYSE: BANC) is a bank holding company headquartered in Los Angeles with one wholly-owned banking subsidiary, Banc of California (the "bank"). Banc of California is one of the nation's premier relationship-based business banks focused on providing banking and treasury management services to small, middle-market, and venture-backed businesses. Banc of California offers a broad range of loan and deposit products and services, with full-service branches throughout California and Denver, Colorado, as well as full-stack payment processing solutions through its subsidiary, Deepstack Technologies. The bank is committed to its local communities by supporting organizations that provide financial literacy and job training, small business support, affordable housing, and more.
At Banc of California, our success is driven by our people, and we take pride in fostering an environment where everyone can reach their full potential. We embrace a culture of empowerment, progressive thinking, and entrepreneurial spirit, ensuring our team members have an opportunity to make an impact and play an important role in the future of Banc of California. Our core values - Entrepreneurialism, Operational Excellence, and Superior Analytics - empower us in creating a dynamic and inclusive workplace. We are committed to supporting your growth and well-being with comprehensive benefits, career development programs, a variety of employee resource groups, and more. TOGETHER WE WIN®
**THE OPPORTUNITY**
Position will be responsible for front line support to Client Services Staff, as well as Venture bankers and clients, in all areas of deposit, loan and treasury management operations with the objective of providing exemplary service to insure total customer satisfaction. Performs all duties in accordance with the Company's policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.
**HOW YOU'LL MAKE A DIFFERENCE**
+ Front line client service support.
+ Prepare documents for new accounts and treasury management services.
+ Tracking of account opening, documentation, service implementation and fee collection.
+ Insure all new deposit accounts are properly booked in Horizon.
+ Process monetary transactions for customer accounts.
+ Process account maintenance/updates & corrections on Horizon.
+ Strong knowledge of Bank's services and products for client support and cross-selling.
+ Provide research assistance and information to customers.
+ Insure customer document files are up-to-date.
+ Support Client Services staff in a variety of ways.
+ Treat people with respect; keep commitments; inspire the trust of others; work ethically and with integrity; uphold organizational values; accept responsibility for own actions.
+ Demonstrates knowledge of and adherence to EEO policy; shows respect and sensitivity for cultural differences; educates others on the value of diversity; promotes working environment free of harassment of any type; builds a diverse workforce and supports affirmative action.
+ Follows policies and procedures; completes tasks correctly and on time; supports the company's goals and values.
+ Performs the position safely, without endangering the health or safety to themselves or others and will be expected to report potentially unsafe conditions. The employee shall comply with occupational safety and health standards and all rules, regulations and orders issued pursuant to the OSHA Act of 1970, which are applicable to one's own actions and conduct.
+ Performs other duties and projects as assigned.
**WHAT YOU'LL BRING**
+ Strong computer skills including MS Word and EXCEL
+ Bank data processing mainframe experience
+ Creative and strategic thinker with excellent problem solving and organizational skills
+ Ability to exhibit professionalism and a positive attitude under pressure
+ Ability to work independently yet collaborate cross-functionally in a team environment
+ Superior oral and written communication skills
+ Ability to meet deadlines and manage expectations
+ Ability to handle multiple priorities, projects and relationships simultaneously
+ Proven success in managing large client accounts
**HOW WE'LL SUPPORT YOU**
+ **Financial Security:** You will be eligible to participate in a 401k plan in which the Bank will match 100% of the first 4% of your contributions, which is immediately vested.
+ **Health & Well-Being:** We offer comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
+ **Building & Supporting Your Family:** Banc of California partners with providers that offeradoption, surrogacy, and fertility assistance as well as paid parental leave and family support solutions including care options for your family.
+ **Paid Time Away:** Eligible team members receive paid vacation days, holidays, and volunteer time off.
+ **Career Growth Opportunities:** To support career growth of our team members, we offer tuition reimbursement, an annual mentorship program, leadership development resources, access to LinkedIn Learning, and more.
**SALARY RANGE**
The base salary ultimately offered is determined through a review of education, industry experience, training, knowledge, skills, abilities of the applicant in alignment with market data and other factors.
Banc of California is an equal opportunity employer committed to creating a diverse workforce. All qualified applicants will receive consideration for employment without regard to age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), denial of Family and Medical Care Leave, disability (mental and physical) including HIV and AIDS, marital status, medical condition (cancer and genetic characteristics), genetic information, military and veteran status, national origin (including language use restrictions), race, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, gender expression, and sexual orientation. If you require reasonable accommodation as part of the application process, please contact Talent Acquisition.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
Equal Opportunity Employer
PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.
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Administrative - Client Services I Client Services I

15289 Pittsburgh, Pennsylvania Genesis10

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Genesis10 is seeking a Client Services Analyst with our financial services client in Pittsburgh, PA. This is a six-month contract to hire position requiring 5 days onsite. This position pays $20.00 per hour -$22.00 per hour, depending on skill and experience level. Summary and responsibilities: Assist multiple Operations teams who support Investment Management, Banking, and Loan products throughout the life of an account. The functional work performed supports processes related to Account Openings, KYC, Securities Processing, Various Cash Activities, Fees, Tax, Mortgage and Loan Origination/Advances/Payments, Deposits, Accounting, Reconciliations, Records Management, and Account Closings. Data entry and review of sensitive client information across multiple systems and processes Document management, including scanning, filing, and vault maintenance Processing of incoming and outgoing mail, which includes checks, proxies, loan documentation, statements, and various client communications. Various project support tasks Required skills: Strong attention to detail with the ability to process critical data accurately and timely manner Excellent client service skills using both written and oral communication Experienced user of Microsoft Office products, basic understanding of Excel High organizational ability while being able to prioritize multiple tasks in a changing environment Ability to work in a fast-paced, deadline-driven environment with a sense of urgency Ability to work independently and in a team setting. Bachelor's degree If you have the described qualifications and are interested in this exciting opportunity, apply today! About Genesis10 Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) Behavioral Health Platform Medical, Dental, Vision Health Savings Account Voluntary Hospital Indemnity (Critical Illness & Accident) Voluntary Term Life Insurance 401K Sick Pay (for applicable states/municipalities) Commuter Benefits (Dallas, NYC, SF) Remote opportunities available For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Client Services Representative - Member Service Representative 3 - Edgewater

32132 Edgewater, Florida Fairwinds

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FAIRWINDS Credit Union isn't just a place to work-it's a place to grow, connect, and make a difference. Nationally endorsed by The Dave Ramsey Show, we're dedicated to helping our members-and our team-achieve financial freedom.As a Member Service Representative 3, you'll be the first point of contact for members, assisting with account openings, daily transactions, and general service needs. You'll communicate clearly about our products, services, policies, and procedures, and help guide members toward financial solutions that fit their goals. You'll also play a key role in managing lobby traffic and supporting branch-level objectives including new account relationships, membership growth, loan referrals, and deeper service engagement.Your Role in Our Mission:Guide members toward financial wellness through personalized solutions based on their goals and needsBuild and maintain strong member relationships through thoughtful, consultative interactionsRecommend products and services-such as loans, deposits, investments, and insurance-that promote financial stabilityPerform multiple branch roles (MSR, new accounts, basic lending) while ensuring seamless member experiencesResolve service issues efficiently while staying up-to-date on procedures, tools, and branch operationsFollow all security, compliance, and branch protocols including opening/closing procedures and custodial dutiesWhat Makes You a Great Fit:Proven background in customer service, banking operations, and financial product knowledgeSkilled in account openings, basic lending interviews, and transaction processingAbility to conduct meaningful, consultative conversations to uncover member needsExperience cross-selling services like loans, investment options, and account access toolsStrong communication, conflict resolution, and relationship-building abilitiesProficient in following security protocols, branch procedures, and compliance standardsA Culture of Care and Reward:You give your best, and we give back with a comprehensive and meaningful rewards package:Enjoy 11 paid holidays and generous paid time off to recharge and resetBuild your future with a 6% 401(k) matchReceive a $700 annual contribution to your Health Savings AccountAccess our comprehensive maternity leave program to support growing familiesStay covered with medical, dental, vision, disability, and life insuranceGrow your career through leadership development, tuition assistance, and advancement opportunitiesEarn rewards for financial wellness through our Debt Free Club and Dave Ramsey's SmartDollar programThrive in a purpose-driven, people-first culture where your impact mattersThis is more than your next job. It's your next step in changing lives; starting with your own!About FAIRWINDS Credit UnionAt FAIRWINDS Credit Union, Financial Freedom Happens Here. Headquartered in Orlando and proudly serving members for over 70 years, our mission - changing members' lives on the journey to Financial Freedom - drives everything we do, with a clear vision: Members financially free. Through The FAIRWINDS Way, we champion a culture of integrity, accountability, and teamwork, and we're nationally endorsed by The Dave Ramsey Show as a trusted provider of financial wellness. Recognized as one of Forbes' 2024 Best-in-State Credit Unions and one of Orlando Business Journal's Best Places to Work, FAIRWINDS is a top workplace where your purpose matters and your growth is supported every step of the way! Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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Client Services Rep

60516 Downers Grove, Illinois Velocity Merchant Services

Posted 5 days ago

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Who We Are:
At VMS (Velocity Merchant Services) , we provide smart, reliable payment processing and point-of-sale systems  to small and mid-sized businesses across the U.S. We combine cutting-edge tech with good old-fashioned customer service — fast, honest, and personal.

What We're Looking For:
We’re hiring a bilingual (English/Spanish) Customer Service Agent  who’s friendly, focused, and dependable. Someone who takes pride in helping others and isn't afraid to hustle when it counts.

What You’ll Do:

  • Help our merchants with tech support, billing, product info, and updates
  • Troubleshoot quickly and communicate clearly — by phone, email, or chat
  • Provide top-notch service in both Spanish and English
  • Upsell and educate customers on new services (hello, commissions )
  • Keep things organized — log tickets, track follow-ups, and close the loop

The Details:
 Schedule:  Monday–Friday, 8:00 AM to 4:30 PM

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