Customer Service Representative (CSR)

Augusta, Maine Performance Food Group

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Job Description

**123554BR**
**Job Title:**
Customer Service Representative (CSR)
**Location:**
Performance NorthCenter (0710)
**Job Description:**
**Position is** **in-office** **located in Augusta, Maine.**
**Schedule:**
**Sunday 10a - 5p**
**Monday - Thursday 8a-5p**
**$17.50-$9.00 dependent on experience**
**We are looking for someone with demonstrable customer centric attitude and professional demeanor.** Must be proficient in MS Office suite - Outlook, Word & especially Excel in a SharePoint environment.
**We Deliver the Goods:**
+ Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
+ Growth opportunities performing essential work to support America's food distribution system
+ Safe and inclusive working environment, including culture of rewards, recognition, and respect
**Position Purpose:**
A Customer Service Associate at Performance Foodservice is vital to the success of our Company. As a part of the sales support team, this position is the first point of contact for all customers that have questions about their order, our products or about Performance Foodservice. They act as a liaison between the customer and the Sales Account Representative as well as internal departments. They are a member of the Customer Service team that functions within the department and organization, as required, and perform any duty assigned to best serve the company.
**Responsibilities may include, but not limited to:**
+ Attend training and Customer Service meetings.
+ Processing orders & transactions
+ Answering questions about products and services
+ Troubleshoot and resolve problems
+ Support Sales in all aspects
+ Provides information to other departments based on customer feedback
+ Performs other related duties as assigned.
**Req Number:**
123554BR
**Address Line 1:**
20 Dalton Road
**Job Location:**
Augusta, Maine (ME)
**Shift:**
1st Shift
**Full Time / Part Time:**
Full Time
**EEO Statement:**
Performance Food Group and/or its subsidiaries (individually or collectively, the "Company") provides equal employment opportunity (EEO) to all applicants and employees, regardless of race, color, national origin, sex, marital status, pregnancy, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, and any other characteristic protected by applicable local, state and federal laws and regulations. Please click on the following links to review: (1) our EEO Policy ( ; (2) the "EEO is the Law" poster ( and supplement ( ; and (3) the Pay Transparency Policy Statement ( .
**Required Qualifications:**
High School Diploma/GED or Equivalent
6 - 12 months customer service, call center and / or related area.
Customer Centric attitude with professional demeanor.
Must be proficient in MS Office suite - Outlook, Word & especially Excel in a SharePoint environment.
**Division:**
Performance Foodservice
**Job Category:**
Sales
**Preferred Qualifications:**
High School Diploma/GED or Equivalent Experience
1 - 2 years customer service, call center and / or related area within foodservice industry.
Must work in office
**State:**
Maine
**Company Description:**
Performance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants and other experts builds close relationships with each customer, providing advice on improving operations, menu development, product selection and operational strategies. The Performance Foodservice team delivers delicious food, but also goes above and beyond to help independent restaurant owners achieve their dreams.
**Benefits:**
Click Here for Benefits Information ( - 19.00/hr
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Job Description

Store Family Dollar
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
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**Principle Duties and Responsibilities:**
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- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
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Job Description

Store Family Dollar
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
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As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
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- Independently stocks shelves and recovers merchandise in the store.
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- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
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**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
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Family Dollar Stores, Inc. is an Equal Opportunity Employer.
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CUSTOMER SERVICE REPRESENTATIVE

30914 Augusta, Georgia Family Dollar

Posted today

Job Viewed

Tap Again To Close

Job Description

Store Family Dollar
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
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