8 Client Services jobs in Golconda
Customer Service Representative (CSR)
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Job Description
- Customer Communication : As a Customer Service Representative, you'll answer inbound calls promptly, set up appointments, and provide accurate information about our HVAC and Plumbing industry products and services.
- Sales & Promotions : Make outbound calls to promote HVAC and Plumbing industry services and current promotions, and sell Sadie Guard Dog protection plans to ensure customer peace of mind.
- Account Setup & Maintenance : Create new customer accounts and keep detailed notes on every interaction to maintain scheduling accuracy and provide a seamless customer service experience.
- Follow-Up : Respond quickly to customer inquiries, emails, and leads, making sure customers stay informed on our HVAC and Plumbing industry offerings.
- Customer Relationships : Build positive customer relationships by actively listening to needs, routing calls as necessary, and addressing concerns promptly to maintain our commitment to exceptional customer service.
- Team Collaboration : Complete assigned projects from leadership and help keep Goettl's team aligned with company service and sales goals.
- Career Advancement : Grow your career as a Customer Service Representative and in the industry. We offer the Goettl Academy and a clear career ladder for growth.
- Comprehensive Benefits Package : Medical, dental, vision, and life insurance coverage.
- Retirement Planning : 401(k) matching to help build a secure financial future.
- Paid Time Off : Supporting a work-life balance for our valued team members.
- Training & Development : Ongoing training opportunities to keep you at the forefront of the HVAC and Plumbing industry.
- Required :
- 1 year of customer service experience, with a preference for prior roles in the HVAC and Plumbing industry.
- Excellent written and verbal communication skills and the ability to type 30+ WPM.
- Proficiency in Windows-based programs, a strong sales orientation, and a passion for customer service.
- Preferred :
- 1+ years in a contact center or customer service role.
- Experience in the HVAC and Plumbing industry and sales.
- Prolonged periods of sitting with some standing, bending, and lifting up to 15 pounds. Must be able to communicate effectively both verbally and in writing.
- Advance from CXR I (new hire) to CXR IV based on tenure, productivity, quality assurance, and sales goals.
At Goettl, we're dedicated to fostering an inclusive workplace where every Customer Service Representative is valued. As part of the HVAC and Plumbing industry, you'll work in an environment that encourages growth, innovation, and excellence. We do things the RIGHT WAY, not the EASY WAY and Goettl is proud to be an Equal Opportunity Employer, committed to a workplace free from discrimination and harassment.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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Client Services Representative/MLA2
Posted today
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Job Description
Site: North Shore Medical Center, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary• Follows proper telephone etiquette for answering incoming and outgoing telephone calls.• nswers all telephone calls in a timely manner. Identifies self by name and department when answering incoming telephone calls. Does not transfer telephone calls to another person or department without informing recipient of who is calling and the reason for the transfer. Informs the caller that they will be transferring the call to the appropriate person gives the caller the phone number and their name in case the call is disconnected.• S ccessfully answers all inquiries while promptly and accurately assisting patient's, clinicians and colleges obtaining the proper resolution to the inquiry. • C refully documents all Client Calls in the Client Calls program making sure to have accurate documentation • I careful to assign to the appropriate department pertaining to the call.• M nitors Call Back per Laboratory protocol.• P ovide clerical and support services, including answering phones and communicating critical, STAT, or lab results to the appropriate department or licensed care provider. Ensure all calls are properly documented in accordance with established protocols.• F xes or calls as requested. • P int nursing home labels.• P int nursing home requisitions.• E ter safety events into our RL system.• O der phlebotomy fees in Sunquest.• C ver specimen processing as needed.• C ver home care outreach as needed.• U ilize Faxcom to index and file electronically received lab orders.• S an and transcribe paper orders into Epic.QualificationsLaboratory Requires intense attention and concentration. Ability to handle several processes concurrently. Ability to deal with a wide range of personalities. Basic computer skills.Previous laboratory experience: Hands-on experience working in a laboratory setting, including familiarity with lab procedures, equipment, and safety protocols.Previous laboratory experience as a Medical Lab Assistant, Phlebotomist, or Client Services Representative.High school diploma or GED preferredMedical Terminology certification preferredAdditional Job Details (if applicable)Remote TypeOnsiteWork Location81 Highland AvenueScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)EEO Statement:North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at ( .Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
CUSTOMER SERVICE REPRESENTATIVE

Posted 1 day ago
Job Viewed
Job Description
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
CUSTOMER SERVICE REPRESENTATIVE

Posted 1 day ago
Job Viewed
Job Description
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
CUSTOMER SERVICE REPRESENTATIVE

Posted 1 day ago
Job Viewed
Job Description
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
Customer Service/Sales

Posted 15 days ago
Job Viewed
Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
CUSTOMER SERVICE REPRESENTATIVE

Posted 15 days ago
Job Viewed
Job Description
**Family Dollar is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.**
**General Summary**
As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
**Principle Duties and Responsibilities:**
- Provides customer engagement in positive and approachable manner.
- Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
- Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
- Independently stocks shelves and recovers merchandise in the store.
- Accurately handles customer funds and processes transactions using the POS system.
- Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
- Performs all other duties as assigned in order to maintain an effective and profitable store operation.
**Position Requirements:**
**_Education:_** Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
**_Experience:_** Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
**_Physical Requirements:_** Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accomodation.
**_Availability:_** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
**_Skills and Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
Retail Customer Service Cashier

Posted 1 day ago
Job Viewed
Job Description
**Address:** 2966 US Hwy 62 Calvert City, KY, 42029
**Benefits:** _* Fuel Your Growth with Love's - company funded tuition assistance program_ _* Paid Time Off * Flexible Scheduling * 401(k) - 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay * Career Development * Hiring Immediately_
**Welcome to Love's!**
At Love's, our cashiers work in a fast-paced environment and maintain clean places while having friendly faces. They provide fast, friendly, and accurate services for customers. They may perform various duties depending on business needs so flexibility and teamwork skills are important. No experience? No problem. We will teach you!
**Job Functions** :
+ General customer service duties including, but not limited to, helping customers find items, answering questions about products and services, and addressing customer needs.
+ Balancing a cash register by completing customer transactions and offering additional sales opportunities to customers while following all state and local laws.
+ Use a variety of methods and technology to ensure proper food safety conditions of our fresh food and deli products.
+ Responsibility for cleaning your direct working area, the sales floor, restrooms, showers, gas/diesel pumps, and completing trash runs.
+ Additional duties could include cross training in other departments such as Restaurant Services, Fresh Kitchen, Facility Maintenance, and leadership roles.
+ Ability to move, lift 25+ pounds. Ability to work in various temperatures.
**Our Culture**
We are a 60-year family-owned enterprise that creates an environment where team members can thrive, driving the company forward and building a rewarding career with unmatched growth opportunities.
Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
**Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.**
Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.
The Love's Family of Companies includes:
+ Gemini Motor Transport, one of the industry's safest trucking fleets.
+ Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.
+ Musket, a rapidly growing, Houston-based commodities supplier and trader.
+ Trillium, a Houston-based alternative fuels expert.
+ TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
EOE-Protected Veterans/Disability
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