289 Client Services jobs in Streetsboro

Job Type Part-timeDescriptionShift: Monday - Friday 10:00am-3:00pm and every other Saturday 8:00am-10:00amCommunity Medical Services (CMS) is seeking a Client Services Coordinator to be the welcoming face of our clinic. Under the supervision of the Clinic Manager, you will greet clients and visitors with professionalism, compassion, and a trauma-informed approach. You'll play a key role in coordinating client care, including scheduling appointments, assisting with walk-in intakes, and addressing client concerns.As part of our mission to help individuals recover from substance use disorders, you'll thrive in a supportive, engaging, and fulfilling work environment where your contributions are valued.Along the way, we'll invest in your well-being through a benefits package for part-time employees that includes:Paid sick401K retirement plan with matchWe're looking for someone who:Enjoys a consistent schedule.Is excited to work in an outpatient setting, much like a doctor's office. Remains friendly, helpful, and courteous when interacting with clients, including those who are chemically dependent.Responsibilities:Greets and attends to clients in person and over the phoneAnswers all phone calls in a professional and courteous mannerManages the patient flow of a high volume of clients in a fast-paced environmentMay place outbound calls to schedule follow-up appointments, or to engage clients in treatment Creates new client profiles and enters demographic information in electronic health recordSchedules appointments using electronic scheduling systemCompletes accurate documentation of client visits in their electronic health recordMaintains a welcoming lobby and reception area by ensuring areas remain clean and organized.Coordinates intakes on a walk-in basis, including assisting clients with completion of required documentation and scheduling with an available provider and counselor to complete intake process Verifies insurance eligibility through various insurance portals, setting up billing episodes in electronic health recordEstablishes client payment plans and financial contracts, collects and posts paymentsEnsures confidentiality of all client and employee informationAssists in the de-escalation of clients using a trauma-informed approachTriages client issues to secure most appropriate solution Introduces clients to theRecovery Connect engagement app and help them navigate it as neededCompletes end of day tasks, including reconciling deposit and payment recordsVerifies cash in cash box at the beginning of shift and reconciles cash count at the end of the dayUses appropriate incident reporting procedures when documenting unsafe or problematic incidents involving clients, clients and/or staffParticipates in in-service/education regardingQuality Improvement or required job-focused educationHelps maintain inventory and assist in ordering clinic suppliesPerforms general office duties, such as document preparation, scanning, faxing Requirements High School Diploma/GED1+ years of experience in customer service is required1+ years of front desk experience, preferably at hospital front desk or multi-physician practice is requiredHospital front desk or multi-physician front desk experience preferredFor employees in the following states (TX/OH/MN/IN/WI): Motor Vehicle Valid state-issued driver's license and MVR clearance is required; a 39-month MVR is required for any applicant at the time of the interviewSkills:Ability to communicate clearly and effectively between all organizational levels and with outside providersBasic computer knowledge, including ability to navigate in electronic health recordsCulturally competent and sensitive to client and employee needsDemonstrated ability in medication administration accuracy and ability to maintain accurate client recordsExcellent organizational skills, accuracy, and attention to detailProblem solving, conflict resolution, time management, and strong customer service skillsStrong team player comfortable working in a fast-paced settingAbility to maintain confidentiality to ensure compliance with HIPAA and 42 CFRFlexible with the ability to work in a continuously changing environmentAbility to work flexible hours including nights, weekends, and holidaysEmployees will be required to travel to the bank for cash deposits and must pass an MVR check for employment in the following states: (TX/OH/MN/IN/WI)Tools and Equipment:Frequent use of a telephone, computer, printer, fax machine and copierFrequent use of the internet and various web browser software, and Microsoft Office products, including Outlook, Word, Excel, and PowerPointFrequent use of electronic health recordPhysical Working Conditions and Office Setting Description:Prolonged sitting, standing, frequent bending, stooping, or stretching associated with an office environmentFrequent and prolonged typing and operation of computer, keyboard, and telephonesSome lifting may be required: Employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds#CLSTFAbout Community Medical ServicesCommunity Medical Services (CMS) is a CARF-accredited addiction treatment program providing services in the form of outpatient medication-assisted treatment and one-on-one and group counseling to those seeking help with their opioid use disorder. Headquartered in Arizona with more than 70 treatment clinics in 14 states, CMS is dedicated to meeting the challenges presented by the growing opioid epidemic in communities where treatment is lacking.Our CommitmentWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Other ConditionsPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

CBIZ, Inc. is a leading professional services advisor to middle market businesses and organizations nationwide. With unmatched industry knowledge and expertise in accounting, tax, advisory, benefits, insurance, and technology, CBIZ delivers forward-thinking insights and actionable solutions to help clients anticipate what's next and discover new ways to accelerate growth. CBIZ has more than 10,000 team members across more than 160 locations in 22 major markets coast to coast.

CBIZ strives to be our team members' employer of choice by creating an environment where team members are appreciated, recognized for their contributions, and provided with opportunities to grow, both personally and professionally, throughout their careers.

Together, CBIZ and CBIZ CPAs are ranked as one of the top providers of accounting services in the United States. CBIZ CPAs is an independent CPA firm that provides audit, review and attest services, while CBIZ provides business consulting, tax and financial services. In certain jurisdictions, CBIZ CPAs operates under its previous name, Mayer Hoffman McCann P.C.

Essential Functions and Primary Duties

• Complete all aspects of tax and engagements (Individual, Trust, Gift, Estate) for clients including status updates to engagement directors and adhere to all quality control standards as required
• Serve as client's trusted advisor, demonstrates knowledge of industry trends, identify client issues and conflicts; proactively communicate solution options to client and team
• Manage staff on engagement deliverables (such as financial statements, tax returns, work papers, etc.); complete technical and strategic reviews as a member of the final engagement review team to ensure quality control standards are met; ensure on time delivery and on budget
• Demonstrate proficient technical skills for handling all client responsibilities, including knowledge of trends, industries, alternatives, etc.
• Understand the client's organization, procedures and internal policies
• Responsible for new client development in partnership with upper management; participate in client meetings, presentations and proposal development and meet individual cross serve
• Manage and retain multiple client relationships, engagements and special projects
• Develop overall engagement budget
• Consistently meet charge hour goals
• Responsible for billing and realization on assigned clients; explain variances
• Supervise, train and mentor staff; listen and communicate effectively
• Foster a team environment; demonstrates support of management and decisions and build a positive culture
• Participate in practice development activities that lead to the generation of new business and the opportunities for cross-serves
• Additional responsibilities as assigned

Preferred Qualifications

• Master's degree in Accounting, Taxation or related field

Minimum Qualifications Required

• Bachelor's degree
• 6 years of experience in public accounting or related field
• 3 years supervisory experience
• Must have active CPA or equivalent certification
• Ability to manage all aspects of client engagements
• Demonstrated ability to communicate verbally and in writing throughout all levels of organization, both internally and externally
• Must be able to travel based on client and business needs
• Proficient use of applicable technology

#LIAG1 #LI-Hybrid

CBIZ.Jobs Category: Tax

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EQUAL OPPORTUNITY EMPLOYER

CBIZ is an equal opportunity employer and reviews applications for employment without regard to the applicant's race, color, religion, national origin, ancestry, age, gender, gender identity, marital status, military status, veteran status, sexual orientation, disability, or medical condition or any other reason prohibited by law. If you would like more information about your EEO rights as an applicant under the law, please visit Know Your Rights.

Notice to Third-Party Agencies

CBIZ does not accept unsolicited resumes from recruiters or agencies. Any staffing/employment agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of CBIZ. CBIZ will have the right to hire that applicant at its discretion and without any fee owed to submitting staffing/employment agency, person or entity.

DescriptionMedVet is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like chemotherapy and radiation, cardiac ablations, treatments for glaucoma, physical rehabilitation, dermatology and so much more! We are looking for collaborative and driven people to join our clinical team.We thrive on people living out our core values of Teamwork, Leadership and Compassion to get their job done. Use your passion to drive the MedVet experience for our clients and patients, as well as your teammates.We are looking for: Client Service RepresentativeProposed Schedule: Saturday and Sunday 8a-4:30pOur Client Services Representatives are the first team our clients meet when they walk through the door, the friends that offers support while waiting in the lobby and the experts at answering any questions. They partner closely with our veterinary assistants and technicians to provide the MedVet experience for anyone walking through our doors. Your heart for our clients will ensure that they feel supported for duration of their time at MedVet.What you'll do:•Greet and check-in clients•Answer telephones and transfer calls•Escort clients and their pets to exam rooms•Manage medical records, charts, reports and correspondence•Discuss payment options and process payments•Maintain a neat and clean lobbyWho you are:•Ability to remain composed in stressful and emotional situations•Excellent verbal and written communication skills•Excellent client service skills and phone etiquette•Attention to detail, self-motivated and the ability to work successfully as part of a team and autonomously•Sense of urgency within a fast-paced environment•Some flexibility with work hours and able to work additional hours when necessary•Critical thinking skills and ability to anticipate needs inter & intra-departmentally•General computer competency required including Microsoft Word and Excel•Previous experience in veterinary setting (preferred)Perks and Benefits include:•Shift Differentials•Uniform Allowance•Strong career growth and personal development opportunitiesCome as you are. MedVet is an equal opportunity employer. We are also a drug-free organization, therefore employment with MedVet is dependent upon the passing of a drug screen and background check.MedVet does not accept unsolicited resumes from third-party recruiters.