18 Client Support jobs in Grand Rapids

Description & Requirements

Maximus is currently hiring a Clinical Help Desk Administrative Coordinator to support the Oregon MED (Mental Emotional Disabilities) project. The Clinical Admin will handle administrative help desk duties such as answering phone calls, scheduling appointments/assessments, emails, faxes, follow-ups and reviewing documentation.

About the Program: We partnered with Oregon DHS manages in-person eligibility reviews for people that may be experiencing mental illness along with possible physical needs for the Aging and People with Disabilities (APD) Program. Through the mental or emotional disorders (MED) Review Process, we give DHS accurate review recommendations of an individual's primary need for services. Our assessment enables DHS to make informed program eligibility decisions based on a clear and accurate understanding of which programs may best address an individuals unique needs.

Why Maximus?

- Work/Life Balance Support - Flexibility tailored to your needs!

- • Competitive Compensation -Bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.

- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.

Essential Duties and Responsibilities:
- Provide customer support to internal and external customers
- Responsible for assigning and coordinating referrals for contract work to appropriate parties
- Computer data entry
- Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures.
- Complete assignments within established compliance standards and timelines
- Monitor multiple work queues daily to ensure cases move quickly through each process stage.
- Identify and resolve data errors
- Performs other related duties as assigned.

Required Skills/Abilities:
- Excellent written and verbal communication skills
- Excellent interpersonal and customer service skills
- Proficient in Microsoft Office Suite
- Excellent organizational skills and attention to detail
- Ability to work in a fast-paced environment
- Ability to work independently

Minimum Requirements

- High School Degree or equivalent and minimum 1 year of relevant experience, or Associate Degree
- Clinical office experience preferred

- Minimum of three (3) years of experience in customer service supporting clients in fast-paced, healthcare or administrative environments, with a focus on problem resolution and clear communication.

Preferred Requirements

- Skilled in creating and maintaining schedules for multiple individuals

- Strong ability to multitask and adapt to changing priorities

Home Office Requirements

- Maximus provides company-issued computer equipment and cell phone

- Reliable high-speed internet service

- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity

- Minimum 5 Mpbs upload speeds

- Private and secure workspace

#ClinicalServices #LI-Remote

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.

Minimum Salary

$

14.00

Maximum Salary

$

19.20

Technical Support Specialist

Job ID

2025-9274

# of Openings

1

Type

Full-Time

Job Location: Address

990 - 84th Street S.W.

State

MI

City

Byron Center

ZIP Code

49315

Shift

First

Overview

Our growing company is seeking to hire a Technical Support Specialist . This position is located in Byron Center, MI but will support other locations. You will ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end-user help requests and escalating incidents when considered appropriate and necessary to maintain SLA expectations. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as requiring that the individual give in-person, hands-on help at the desktop level.

Responsibilities

Alert management to emerging trends in incidents.
• Deploy pre-packaged software using distribution tools and processes as requested by end users.
• Provide first contact support of incoming requests to the service desk via telephone, web portal, email, and chat to ensure courteous, timely, and effective resolution of end-user issues.
• Build rapport and elicit problem details from service desk customers.
• Prioritize incidents and service requests according to defined processes to meet defined SLAs.
• Escalate incidents with accurate documentation to suitable technician, when required.
• Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.
• Use remote tools and diagnostic utilities to aid in troubleshooting.
• Research solutions through internal and external knowledge base, as needed.
• Identify and learn appropriate software and hardware used and supported by the organization.
• Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
• Support manufacturing environment IT related hardware
• Install antivirus software and ensure virus definitions are up to date.
• Perform preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
• Develop documentation for end users.
• Contribute to IT knowledge base, as needed
• Reinforce SLAs to manage end-user expectations.
• Provide suggestions for continuous improvement.

Qualifications

Formal Education & Certification

• 2 years work experience.
• Prefer A+ certification or other industry certifications

Knowledge & Experience

• Knowledge of basic computer hardware, including desktop or laptop workstation setups, component replacement such as hard drives, video cards, power supplies or memory.
• Experience with desktop operating systems, including Windows 10.
• Application support experience with Microsoft Office.
• Working knowledge of a range of diagnostic utilities, including Process Explorer and Microsoft Sysinternals.
• Exceptional written and oral communication skills.
• Exceptional interpersonal skills, with a focus on rapport building, listening, and questioning skills.
• Strong documentation skills.
• Fluent English language.

Personal Attributes

• Ability to conduct research into a wide range of computing issues as required.
• Ability to absorb and retain information quickly.
• Ability to present ideas in user-friendly language.
• Highly self-motivated and directed.
• Keen attention to detail.
• Proven analytical and problem-solving abilities.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Exceptional customer service orientation.Experience working in a team-oriented, collaborative environment.

Job Details

Job Location
Grand Rapids - GRAND RAPIDS, MI

Position Type
Full Time

Job Category
Information Technology

Description

About Us:

Mitsubishi Logisnext Americas Inc. has helped customers Move The World Forward for more than 100 years as a technology-driven forklift manufacturer. In addition to being a forklift manufacturer, we are also a total solutions provider offering scalable products and services from material handling and automation to extensive fleet support.

About the role:

This position is responsible for the service and support level for incoming requests, coordinating and troubleshooting customer service requests via email or phone when needed. Other responsibilities include: triage incoming support requests through a Jira service desk ticketing system; resolve user issues based on a continually improving proficiency of applications and systems; and investigate more complex issues and engage in deeper investigations with development team members.

What you will do:

• Responsible for the service and support level for incoming requests, coordinating and troubleshooting customer service requests via email or phone when needed
• Investigate more complex issues and engage in deeper investigations with development team members
• Handling user account setup issues, including managing user roles & permissions
• Use SQL development & investigation skills including database querying and data updates
• Utilize our performance and error toolset to increase observability of issues
• Log bugs when an issue is determined to be a bug and remain up to date on software release roadmaps

When & Where:

Hybrid position based at MLA Grand Rapids

Qualifications

What you need to have:

• 1+ years' experience in an IT support or analyst environment
• Self-starter who is passionate about using technology to improve business functions
• Keeps a customer focus when supporting users with a sense of urgency
• Exemplary communication skills, which include the ability to communicate clearly and concisely, verbally and in writing to all levels of an organization
• Ability to capture, analyze, and document user requests
• Familiarity with programming, web technologies, SQL, and general understanding of software systems. Ability to communicate well with developers.
• Punctual and reliable attendance during regular business hours

What would be nice to have:

• Bachelor's Degree in Computer Science
• Ability to write basic t-SQL queries to troubleshoot data related issues is a plus.
• Ability to create user training documentation.

What we offer:

• Medical, dental, and vision benefit
• Paid Vacation, Sick Time, and Paid Holidays
• Profit Sharing Opportunities
• Flexible Spending and HSA Accounts
• 401k with automatic company contribution and company match
• Short-term and long-term disability insurance
• Life, Dependent Life, and AD&D Insurance
• Paid Parental Leave (Includes 6-8 weeks of maternity leave and 5 days of paternity leave)
• Employee Assistance Program
• Employee Discounts
• On-the-job training and development

The salary for this position ranges from $43,600 to $59,500 annually. The specific salary for a successful candidate will depend upon, among other legitimate factors, education, training, and/or experience.

To be considered for this role, all applicants must submit a full and complete application through our careers page.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Equal Opportunity Employer/Veterans/Disabled

Agency Disclaimer :

Mitsubishi Logisnext Americas Inc. does not accept unsolicited resumes from third party vendors. Any unsolicited resumes from a third party will become the property of the company to use at the company's discretion, with the understanding that Mitsubishi Logisnext Americas, Inc. will not be billed a fee for any such resumes. If a company is designated as an approved vendor, then said company can only provide assistance on those positions requested via a formal written agreement of support.

Our client is seeking a highly skilled and experienced Lead Technical Support Engineer to join their growing team in Grand Rapids, Michigan, US . This role is responsible for providing advanced technical assistance to customers, mentoring junior support staff, and contributing to the improvement of support processes and documentation. The ideal candidate will possess exceptional problem-solving skills, in-depth knowledge of our client's products and services, and a passion for delivering outstanding customer service.

Key responsibilities include:

• Providing expert-level technical support to customers via phone, email, and chat, resolving complex hardware, software, and network issues.
• Leading the technical support team, mentoring junior engineers, and assisting with their professional development.
• Diagnosing and troubleshooting intricate technical problems, identifying root causes, and implementing effective solutions.
• Developing and maintaining technical documentation, knowledge base articles, and troubleshooting guides.
• Escalating unresolved issues to appropriate internal teams (e.g., engineering, product development) and ensuring timely resolution.
• Monitoring support queues and ensuring timely response and resolution of customer inquiries.
• Analyzing support trends and identifying areas for product or service improvement.
• Developing and delivering technical training to internal teams and external customers.
• Contributing to the development and implementation of support policies and procedures.
• Assisting in the evaluation and implementation of new support tools and technologies.
• Providing feedback to product management and engineering teams based on customer interactions.
• Ensuring customer satisfaction through efficient and effective issue resolution.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
• Minimum of 5 years of experience in technical support or a similar customer-facing technical role.
• Demonstrated experience in a lead or senior technical support position.
• In-depth knowledge of operating systems, networking protocols, and common software applications.
• Strong troubleshooting and diagnostic skills.
• Excellent communication, interpersonal, and customer service skills.
• Ability to explain technical concepts clearly to both technical and non-technical audiences.
• Experience with CRM and ticketing systems (e.g., Zendesk, Salesforce Service Cloud).
• Proficiency in scripting languages (e.g., PowerShell, Python) is a plus.
• Ability to work independently and manage multiple priorities in a fast-paced environment.

This is an excellent opportunity for a dedicated technical professional to take on a leadership role within a forward-thinking company in Grand Rapids, Michigan, US .

Provide remote technical support to customers on-site. Assist with Escalations from lower-tier engineers and help identify and acquire necessary resources for various tasks. Conduct 1on1 reviews and performance status meetings with employees.

Responsibilities include: Developing and analyzing tools useful in identifying areas of improvement for the support desk, occasional travel to customer sites to assist in improving customer relations, reviewing and monitoring incoming calls/cases/customer emails to ensure SLAs are met, respond to or address customer complaints, attend customer Cadence calls or create customer reports, and prepare or conduct trainings and various topics along with onboarding new employees.

We offer:

What We Offer:

* Career Development
* Competitive Compensation and Benefits
* Pay Transparency
* Global Opportunities

Learn More Here:

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The base pay range for this role is estimated to be$65,000 - 140,000 at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.

Tasks and Qualifications:

What We Are Looking For:

• Requires a bachelor's degree in computer science, software engineering, or a closely related field and 2 years' experience as a Software Engineer or closely related occupation in the material handling industry.
• Experience with MVC, C#, HTML, JavaScript, Java, C++, cURL, Python, DevOps, Microsoft SQL Server, Oracle, Git, Nessus, and Synopsys preferred.
• Up to 5% travel to various unanticipated locations in the U.S. Dematic Corp.

What you Will Do in This Role:

• Provide remote technical support to customers on-site.
• Assist with Escalations from lower tier engineers as well as help identify and acquire necessary resources for various tasks.
• Conduct 1on1, reviews, and performance status meetings with employees.
• Develop and analyze tools useful in identifying areas of improvement for the support desk.
• Travel to customer sites in order to assist in improving customer relations.
• Review and monitor incoming calls/cases/customer emails to ensure SLAs are met.
• Respond to or address customer complaints.
• Prepare and conduct trainings and various topics along with onboarding new employees.
• Customer Cadence calls/reports.

**Job Description**
**_Strengthening and empowering all of the communities we serve._**
The **Sr. Client Services Representative** will provide enhanced training, consultation, and support to team members and agency employees on the proper use, adoption, and best practices to align the Hoot Software solution into individual agency advertising programs. Demonstrated proficiency and enhanced understanding of advertising channels, their technical requirements, and use cases to connect external data sources is a must. Client retention is impacted greatly with successful software integration to their internal processes. This role requires individual autonomy to support the alignment of our product and client's needs and requests.
**Requirements**
+ BS/BA in related or relevant field
+ Minimum 2 years' related experience, preferably in digital advertising
+ Previous experience managing campaigns in AdWords, Programmatic Display, OTT/CTV and Facebook Ads campaign management
**Certifications are a plus**
+ Google Ads
+ Google Analytics
+ Google Tag Manager
+ Facebook Certification
+ Advanced Technical Understanding of Advertising Platforms to support data integrations, account hierarchy, and technical requirements
+ Experience implementing/troubleshooting remarketing scripts with the use of Google Tag Manager
+ Ability to self-manage workflow and customer communication
+ Effective communications skills, including the ability to convey technical information into understandable terminology
+ Demonstrated ability in problem solving skills
**Responsibilities**
+ Provide consulting for new and existing clients to align client internal process with best practices and proper use of the software through use of personal experience and interpretation:
+ These client assessments should include the following items and should be performed on a continuous cadence:
+ Needs Analysis
+ Operational Requirements
+ Provide consulting for clients on Product Alignment (This includes upsell and new product availability)
+ Outline and Implement Personalized Requests and Campaign Templates
+ Dedicated training sessions as needed
+ Use quality control analysis with all client configuration, template designs and feed requests to ensure both Hoot, Advertising Channel and Client Needs are addressed.
+ Use personal discretion in support tasks including:
+ Responding to client needs and issues
+ Troubleshooting and resolving client issues.
+ Training Requests
+ Creative Design modifications and requirements
+ Assisting with client and partner regulation standards when necessary
+ Use product knowledge to create easily digestible support documentation for user guides. Continuously monitor product changes to ensure documentation is accurate and effective.
+ Continue individual research of the ecosystem and product offerings to stay up to date on our product's position, upgrades and functionality. Proactively test new channel features and offerings to maintain product efficacy and employee training materials
**Additional Information**
Advance Local Media offers competitive pay and a comprehensive benefits package with affordable options for your healthcare including medical, dental and vision plans, mental health support options, flexible spending accounts, fertility assistance, a competitive 401(k) plan to help plan for your future, generous paid time off, paid parental and caregiver leave and an employee assistance program to support your work/life balance, optional legal assistance, life insurance options, as well as flexible holidays to honor cultural diversity.
Advance Local Media is one of the largest media groups in the United States, which operates the leading news and information companies in more than 20 cities, reaching 52+ million people monthly with our quality, real-time journalism and community engagement. Our company is built upon the values of Integrity, Customer-first, Inclusiveness, Collaboration and Forward-looking. For more information about Advance Local, please visit .
Advance Local Media includes MLive Media Group, Advance Ohio, Alabama Media Group, NJ Advance Media, Advance Media NY, MassLive Media, Oregonian Media Group, Staten Island Media Group, PA Media Group, ZeroSum, Headline Group, Adpearance, Advance Aviation, Advance Healthcare, Advance Education, Advance National Solutions, Advance Recruitment, Advance Travel & Tourism, Cloud Theory, Hoot Interactive, Red Clay Media, Search Optics, Subtext.
_Advance Local Media is proud to be an equal opportunity employer, encouraging applications from people of all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, genetic information, national origin, age, disability, sexual orientation, marital status, veteran status, or any other category protected under federal, state or local law._
_If you need a reasonable accommodation because of a disability for any part of the employment process, please contact Human Resources and let us know the nature of your request and your contact information._
Advance Local Media does not provide sponsorship for work visas or employment authorization in the United States. Only candidates who are legally authorized to work in the U.S. will be considered for this position.

About EHTC

Our Core Values - teamwork, going above and beyond, having a passion for living, and a willingness to grow - reflect our everyday actions, including how we manage our work, relationships, and ourselves.

EHTC is a knowledgeable and dedicated, full-service CPA firm in West Michigan focused on helping clients to achieve their full potential through comprehensive accounting, tax, and business advisory services. Our team members exceed in the areas of tax, accounting, business litigation, valuation, accounting services, technology solutions, personal planning, and management advisory services. We serve the needs of individuals and closely held businesses in the West Michigan area that share our core values, who are trustworthy, entrepreneurial, collaborative, and aspire a long-term advisory relationship.

With everything EHTC does, we strive to maintain a healthy balance of hard work and fun, while helping clients and team members reach their full potential.

Job Overview

As a Tax Senior Associate with a focus on Private Client Services, you would be applying your education and foundational experience to support the client service team for our high-net-worth clients and closely held businesses while building the additional skills and industry knowledge needed to move your career to the next level.

Essential Duties and Responsibilities

• Gather information and work within tax software to prepare returns for high-net-worth clients and closely held businesses, including individual, trust, estate, S-Corp, foundation, partnership, and gift tax returns
• Review Associate and Intern level to work to ensure compliance with professional standards
• Mentor and train Associate and Intern level staff
• Maintain personal networks, and participate in civic, charitable, and professional organizations

Qualifications

Education/Licensing

• Bachelor's Degree in Accounting, or other relevant field, from an accredited university required
• Active pursuit of CPA certification required
• Master's Degree in Tax or Accounting preferred

Experience, Knowledge, Skills and Abilities

• 3+ years of public accounting experience in a tax environment, with a concentrated focus on planning and high-net-worth family experience including individual, partnership, s-corporation, estates, trusts, and private foundation/tax consulting clients
• Ability to prepare basic tax returns
• Ability to effectively train new Associates and Interns
• Strong attention to detail, analytical skills and ability to think critically
• Ability to multi-task, manage deadlines and effectively delegate work when appropriate
• Strong verbal and written communication skills
• Client service mentality
• Teamwork oriented with a willingness to grow, a passion for living, and desire to go above and beyond

Software

• Microsoft Office Suite experience
• Knowledge of accounting and tax software is required, UltraTax and GoFileRoom software preferred

Description
Are you ready to take your accounting expertise to the next level while making a meaningful impact for a diverse pool of clients? Join a team where your skills will help shape businesses, support financial strategies, and foster trusted relationships that drive real results.
This Client Accounting Services Senior Associate role offers a dynamic blend of hands-on accounting, client interaction, and collaboration within a forward-thinking organization. Imagine being the go-to expert for a wide range of clients, mastering financial operations, and creating tailored solutions that make a difference every single day.
For immediate consideration please contact Katie Ruger at .
Responsibilities:
+ Act as a primary contact for assigned clients, building trust-based relationships.
+ Communicate regularly with clients via phone and email to address needs.
+ Respond promptly to client questions and accounting inquiries professionally.
+ Assist clients in implementing best practices to improve financial processes.
+ Accurately record financial transactions per client-specific requirements.
+ Manage accounts payable activities, including invoice processing and payments.
+ Reconcile bank and credit card accounts to ensure data accuracy.
+ Prepare and file sales tax reports in compliance with relevant regulations.
+ Handle annual 1099 filings, ensuring deadlines are met.
+ Support month-end, quarter-end, and year-end close processes, including journal entries, reconciliations, and generating financial reports.
+ Collaborate within the CAS team and with other departments to ensure consistent service.
+ Identify and address accounting issues, escalating them to management as needed.
+ Participate in process improvement initiatives and standardization efforts.
+ Engage in continuing education on accounting standards and technology updates.
Requirements - Minimum of 5 years of accounting experience.
- Strong analytical and critical thinking abilities.
- Proficiency in QuickBooks and advanced Microsoft Excel skills.
- Familiarity with Thomson Reuters programs, including Ultra Tax and Depreciation tools.
- Bachelor's degree in accounting or a related field (preferred).
- Excellent communication, writing, and client engagement skills.
- Ability to make informed decisions and provide actionable recommendations.
- Experience managing financial operations and audits.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Seasonal Tax Manager - Private Client Services - *Remote*** **?**
Private Client Services (PCS) is a growing practice within EY, and you'll see that growth reflected in our career opportunities. The team has a dedicated focus toward serving privately held companies and their owners and their families. These clients span from family-owned businesses to private equity owned companies. One thing they all have in common is they are high growth private companies. As many companies choose to no longer go public, this is an ever increasing and exciting group of companies from start-up companies all the way to multibillion-dollar global private enterprises. With a diverse portfolio of interesting and challenging work, you'll make an impact on some of the most technically demanding tax planning and compliance projects around. You'll be part of a growing global team, acting as a key point of contact for a wide range of clients and colleagues. In return, you can expect plenty of support designed with your own personal skills and experience. EY is a dynamic place to develop not only your technical tax knowledge, but also your professional leadership and business acumen.
**The opportunity**
You'll join the team at a critical time, leveraging your expertise to help support our clients. In return, you can expect the support of some of the most engaging colleagues around. You'll receive hourly, over-time eligible pay, and a unique opportunity to enhance or refine your skills within one of our high performing tax teams?
**Your key responsibilities**
As a seasonal tax manager your main priority could include reviewing complex individual tax returns, income tax planning of high-net-worth individuals and families, partnership tax compliance, or S Corp tax compliance for our Private Tax clients. Expectations around hours are discussed during the interview process for each role, so you'll be able to share your availability and know what to expect prior to coming aboard. In this role you'll be able to work remotely from within the United States, with no travel required.
**Skills and attributes for success**
+ A strategic eye toward prioritizing when working on multiple complex projects
+ Influencing skills, and the confidence and curiosity to question existing processes
+ The ability to produce technical writing and research in a tax context
+ Experience performing high quality review of complex tax returns
+ Knowledge/experience in handling High Net Worth and Individual Tax Returns, or complex partnership compliance
+ Experience with federal and state personal and trust income tax
+ A thorough understanding of estate and wealth planning
+ Experience researching tax issues to develop effective tax planning strategies and translate complex data from a range of sources into client-ready insights and deliverables
+ Comfort with working remotely in a virtual team environment
**To qualify for the** **role** **you must have** **?**
+ Valid US Certified Public Accountant (CPA) license or active state bar membership
+ A bachelor's degree in Accounting, Finance, Business, or a related discipline
+ A minimum of 4 years of relevant experience in tax compliance for private client individuals, partnerships, and/or S Corps
+ Strong analytical skills, written/verbal communication skills, interpersonal; problem-solving ability and attention to detail
**Ideally,** **you'll** **also have**
+ A proven record of excellence in tax accounting for financial statements with a top or mid-tier firm
**What we look for**
We're interested in strong team players who support their colleagues in reaching their goals while also considering their own workload and deliverables. We're looking for people with a genuine passion for tax, and the future of tax, and are inspired to help our clients meet complex tax obligations. If you have a strong quality focus, the desire to develop meaningful relationships, and the ambition to deliver above and beyond expectations, this role is for you.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ The salary range for this job in all geographic locations in the US is $120/hr to $150/hr. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law?
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .