25,145 Account Management jobs in the United States

**JR Account Management Executive, Behavioral Health, EAP**
Responsible for the proactive management, retention, and revenue growth of assigned Carelon Behavioral Health employer accounts. Independent development of Sales and retention strategy for assigned customers, market segments and our geographic areas. Assists in the development, launching, and maintenance of new services, products, and programs. Typical group size is 10,000 and larger.
**Location:** Hybrid 2: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
**How will you make an impact:**
+ Proactive and predictable schedule of live/virtual employer account outreach to continually identify program success and areas of opportunity to improve value offering.
+ Defines and executes account management and retention strategy for a defined book of accounts, geographic area, and or market segment.
+ Identifies opportunities and executes strategies for penetration and up- sales.
+ Supports pursuit of new business opportunities either directly with a broker/consultant or potential client, or through a team approach with field office sales staff.
+ Responsible for growing company business within existing accounts.
+ Provides support with RFI, and RFP responses, proposals, client presentations, and underwriting coordination on new business sales opportunities.
+ Develops and leverages effective business relationships with brokers, consultants, and key decision makers in order to meet or exceed new and renewal sales targets.
+ Responsible for managing the annual renewal process for accounts, including underwriting negotiation, preparation of renewal analysis, and client presentations.
+ Coordinates and controls new business implementation activities.
+ Works directly with Sales Account Representatives/Account Service Representatives to assure that all aspects of account service run smoothly.
**Minimum requirements:**
+ Requires a BS; 10 years of experience in account management and or sales: or any combination of education and experience which would provide an equivalent background.
**Preferred Skills, Capabilities, and Experiences:**
+ Prior experience managing employer EAP benefit accounts.
+ Excellent written and verbal communication skills.
+ Proven ability to prioritize and manage multiple tasks simultaneously.
+ Solid understanding of profitability and loss principles.
+ Skilled in identifying opportunities and challenges and developing and executing effective strategies.
+ Availability of working from one of our Pulse Point offices four times a month.
+ Willingness to travel up to 10% of the time.
+ Candidates from all states are welcome, but they must reside within commuting distance of a Pulse Point office location where we have an office to be considered.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

**JR Account Management Executive, Behavioral Health, EAP**
Responsible for the proactive management, retention, and revenue growth of assigned Carelon Behavioral Health employer accounts. Independent development of Sales and retention strategy for assigned customers, market segments and our geographic areas. Assists in the development, launching, and maintenance of new services, products, and programs. Typical group size is 10,000 and larger.
**Location:** Hybrid 2: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
**How will you make an impact:**
+ Proactive and predictable schedule of live/virtual employer account outreach to continually identify program success and areas of opportunity to improve value offering.
+ Defines and executes account management and retention strategy for a defined book of accounts, geographic area, and or market segment.
+ Identifies opportunities and executes strategies for penetration and up- sales.
+ Supports pursuit of new business opportunities either directly with a broker/consultant or potential client, or through a team approach with field office sales staff.
+ Responsible for growing company business within existing accounts.
+ Provides support with RFI, and RFP responses, proposals, client presentations, and underwriting coordination on new business sales opportunities.
+ Develops and leverages effective business relationships with brokers, consultants, and key decision makers in order to meet or exceed new and renewal sales targets.
+ Responsible for managing the annual renewal process for accounts, including underwriting negotiation, preparation of renewal analysis, and client presentations.
+ Coordinates and controls new business implementation activities.
+ Works directly with Sales Account Representatives/Account Service Representatives to assure that all aspects of account service run smoothly.
**Minimum requirements:**
+ Requires a BS; 10 years of experience in account management and or sales: or any combination of education and experience which would provide an equivalent background.
**Preferred Skills, Capabilities, and Experiences:**
+ Prior experience managing employer EAP benefit accounts.
+ Excellent written and verbal communication skills.
+ Proven ability to prioritize and manage multiple tasks simultaneously.
+ Solid understanding of profitability and loss principles.
+ Skilled in identifying opportunities and challenges and developing and executing effective strategies.
+ Availability of working from one of our Pulse Point offices four times a month.
+ Willingness to travel up to 10% of the time.
+ Candidates from all states are welcome, but they must reside within commuting distance of a Pulse Point office location where we have an office to be considered.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Yellow Shoes is the award-winning, in-house agency that develops creative strategies and solutions to support _Walt Disney Parks & Resorts_ . Yellow Shoes is dedicated to helping drive the business while effectively communicating and building the Disney brand. Our competitive advantage is an intimate knowledge of, and unique integration within, each individual Parks & Resorts business. Account Management serves as the bridge between the Marketing & Sales Strategy leadership on each business, and the creative teams (both internal Disney and external agencies) supporting it, adding value to the marketing and the creative direction.
This role reports to the Sr. Manager, Account Management
This is a Full Time role.
**What You Will Do:**
+ Responsible for Account Management across work 1-2 Walt Disney Parks and Resorts businesses, including creative strategy development, budget management, and execution
+ Thoroughly understand line of business objectives and needs and translate client partner inputs into strategic and digestible project/creative briefs for internal creative team.
+ Effectively partner with internal agency peers and external agency groups to develop creative solutions that deliver on the goals of the brief
+ Balance responsibility for independent project work while also leading and developing direct report(s)
+ Coach team member(s) to develop creative strategy resulting in clear and compelling creative briefs based on strong business and consumer insights
+ In collaboration with Account Director and Business Support partner plan, track, forecast, and reconcile line of business budgets monthly.
+ In collaboration with business partners, develop detailed annual scope of work by business unit
+ Demonstrate problem solving and analytical skills, including the ability to assess a situation, form logical/reasoned assumptions and conclusions, and articulate recommendations
+ Partner with internal agency peers and external agency groups to develop effective creative solutions that deliver on the aligned brief
+ Champion, enable, and nurture creativity across people and the work
**Leadership**
+ Effectively work across client-facing and internal cross-functional Account Management groups including account, project management, traffic, production and business affairs
+ Demonstrate strong leadership, providing on-going and actionable coaching to each team member to ensure all continue to elevate their performance and professional development
+ Drives creative process, ensuring a smooth and effective operation with a reputation for excellence, and earning respect of creative teams for bringing out their best work
+ Passionate champion for the individual businesses within the agency, keeping leadership informed of key development and accomplishments
+ Be the model for recognizing and celebrating others, for their work.
+ Consistently and creatively contribute to agency culture and innovation
**Relationships**
+ Develop strong rapport with peers, client partners and cross-functional collaborators earning their trust and respect
+ Perceived as a valuable "go to" partner in achieving client business and marketing goals, proactively works to develop strategic recommendations to address key business issues
+ Demonstrate deep knowledge of client products, competitors, and industry - apply this knowledge when counseling client peers/executives during planning and creative reviews
+ Address client and agency conflicts and solve them in the most efficient way with an outcome that is satisfying to the client and agency
**Required Qualifications & Skills**
+ Minimum 8+ years of professional marketing, ad agency, brand management, media, or related experience
+ Proven knowledge of brand management and advertising for consumer brands
+ Understanding and working knowledge of consumer research tools and methodologies
+ Strong knowledge of communication mediums including video, print, digital, social, email, collateral, OOH, and the production process supporting each
+ Exceptional communication skills both written and verbal
+ Ability to lead projects, working with external client and internal project management to keep work moving as planned and addressing challenges
+ Demonstrated relationship building and leadership skills
+ High influence with external clients plus internal agency peers and agency leadership
+ Highly effective at handling multiple large-scale projects/tasks with excellence. effectively planning and prioritizing
+ Demonstrated ability to think critically and problem solve with a sense of urgency
+ Motivated self-starter, ability to work independently with minimum direction
+ Innate curiosity and desire to learn to keep current on the pulse of the ad industry
+ Committed to continuous improvement; seek and act on feedback from agency leadership
_Preferred Qualifications_
+ Experience in multicultural marketing (especially US Hispanic or Latin America segments)
+ Spanish and/or Portuguese language proficiency
Education:
+ Bachelor's degree or equivalent experience.
**Benefits and Perks:**
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities, and special extras that only Disney can provide. Learn more about our benefits and perks at .
#DXMarketing
#YellowShoes
**Job ID:**
**Location:** Celebration,Florida
**Job Posting Company:** Disney Experiences
The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position, email with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

Drive strategic growth and client success as a **Technical Account Manager** at EPAM. You'll manage a portfolio of technology accounts, identify expansion opportunities, and orchestrate solutions that address client challenges while building lasting partnerships across stakeholders.
EPAM values every role in driving innovation. With a focus on professional development, inclusive teamwork, and meaningful work, you'll play a vital part in shaping solutions that transform industries worldwide.
Req.#
**Responsibilities**
+ Manage a portfolio of accounts with $5-15 million P&L responsibility, developing strategic relationships with key stakeholders across client organizations
+ Identify growth opportunities by mapping client initiatives, challenges, and goals to EPAM's technology solutions and capabilities
+ Collaborate with sales teams to develop compelling go-to-market materials, outreach plans, and follow-up strategies
+ Serve as the primary point of contact for escalations and delivery issues, ensuring client satisfaction and project success
+ Strategically position EPAM's offerings against competitors while advocating for innovative solutions, including AI, cloud migrations, and digital transformation
+ Orchestrate cross-departmental business opportunities by understanding client organizational structures and building relationships with diverse stakeholders
**Requirements**
+ Proven experience managing technological accounts with demonstrated success in account growth and retention
+ Experience selling and managing transformation projects in areas such as digital, e-commerce, data analytics, cloud migrations, or AI implementations
+ Strong understanding of how to position AI solutions within client environments and business contexts
+ Excellent communication and relationship-building skills with the ability to engage stakeholders at various organizational levels
+ Strategic mindset with the ability to map client initiatives to appropriate technology solutions and identify growth opportunities
+ Business acumen to manage P&L responsibilities and drive profitable account growth while maintaining client satisfaction
**We offer**
+ Medical, Dental and Vision Insurance (Subsidized)
+ Health Savings Account
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability (Company Provided)
+ Life and AD&D Insurance (Company Provided)
+ Employee Assistance Program
+ Unlimited access to LinkedIn learning solutions
+ Matched 401(k) Retirement Savings Plan
+ Paid Time Off
+ Legal Plan and Identity Theft Protection
+ Accident Insurance
+ Employee Discounts
+ Pet Insurance
+ Employee Stock Purchase Program
EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAM ( posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training; the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $50,000 - 245,000. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.
H1B visa sponsorship is not available for this position.
EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.
At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
At CVS Health, we share a clear purpose: helping people on their path to better health. Through our health services, plans, and community
pharmacists, we're pioneering a bold new approach to total health. Making quality care more affordable, accessible, simply and seamless, to not only help people get well, but help them stay well in body, mind and spirit.
The 340B Account Manager is responsible for growing customer Contract Pharmacy and retail pharmacy business relationships and salesattainment in key markets targeted by Wellpartner, a CVS Health company. This position will direct account management activities to achieve
maximum revenue attainment and patient participation for contracted business arrangements with clients, payer organizations and retail
pharmacies.
We offer a comprehensive benefits package which includes medical, dental, vision insurance as well as a wide-ranging list of supplemental
benefits and discount programs. In addition to sixteen paid days off for employees, we also offer ten paid holidays.
**Required Qualifications**
+ This position will **require travel up to 33%** of the time
+ 1+ years of professional experience in healthcare or related field
+ Great presentation and communication skills
+ Experience with Windows-Based applications like Window, Microsoft Office, internet navigation, and email applications
**Preferred Qualifications**
+ Experience with IT interfaces and data: VPN. sFTP, HL7, various file formats and data semantics
+ Experience with the 340B services Wellpartner offers
**Education**
+ High School or GED required
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$43,888.00 - $76,500.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/22/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Summary
Job title: Account Management Trainee
Job ID: null
Department: Ventura - RIS
Location: null-null
Description
Summary:
We are actively seeking exemplary candidates to join CED/Royal's Sales Training Program. We provide the tools and training for learning the ins and outs of one of the nation's fastest growing industries. In this approximate 24-month rotational position, you will be exposed to various roles in each facet of the company, gaining experience in Warehouse Operations, Customer Service, Account Management, Sales, Purchasing, Operations and more!
The ideal candidate is proactive, enjoys and embraces cutting edge technology, detail-oriented, exemplifies stellar time management and communication skills, and is excited to be empowered and involved in business goals and initiatives. This role is intended to provide the tools and training to become a successful Industrial Account Manager within the company.
Reports to: Location Manager
Minimum Qualifications:
+ Must be at least 18 years of age
+ Bachelor's Degree or previous experience in the industry
+ Current, valid driver's license with acceptable driving record
+ Authorization to work in the United States (without requiring work authorization sponsorship by CED now or in the future)
Preferred Qualifications:
ADDITIONAL COMPETENCIES:
+ Strong negotiation skills
+ Strong attention to detail and time management
+ Ability to solve complex problems
+ The ideal candidate possesses outstanding communication skills, the desire for a career that makes a difference in the world, and thrives in a fast paced, multi-faceted industry
Working Conditions:
+ Conditions vary based on the trainee's current segment of the training and will include warehouse, office and external environments.
+ During some segments, activities will include lifting, sorting, standing, possible extreme heat/cold conditions.
+ Office segments may include sitting for extended periods.
+ Various segments will include some travel - both by car and by air.
Supervisory Responsibilities: No
Essential Job Functions:
+ Learning all aspects of the CED/Royal business
+ Attending classes online as well as in-person at various locations
+ On the job training and mentoring
+ Establish, develop, and maintain relationships and rapport with industrial customers
+ Goal planning with Division and Training Managers
CED is an Equal Opportunity Employer - Disability | Veteran
Compensation Range:
The compensation range for this position is $55000 to $65000 annually.
Other Compensation:
The following additional compensation may be applicable for this position:
+ Bonus
+ Profit Sharing
Benefits:
Benefits available for this position are:
+ Insurance - Medical, Dental, Vision Care for full-time positions
+ Disability Insurance
+ Life Insurance
+ 401(k)
+ Paid Sick Leave
+ Paid Holidays
+ Paid Vacation
+ Health Savings Account (HSA) and matching
+ Teledoc
+ Paid Pregnancy & New Parent Leave

**Redefine the HVAC Industry with Carrier**
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating solutions that matter for people and our planet for generations to come. From the beginning, we've led in inventing new technologies and entirely new industries. Today, we continue to lead because we have a world-class, diverse workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com ( or follow Carrier on social media at @Carrier ( .
This role involves managing a dedicated customer portfolio while collaborating with branch-level staff in support of delivering exceptional service. The position requires moderate to extensive experience and sound judgment to plan and accomplish assigned tasks in support of specialized client requirements. Located within a local branch office, this role focuses exclusively on serving a distinct customer base, requiring cross-functional collaboration with branch and regional personnel to deliver targeted service solutions. The ideal candidate will leverage technology and relationship skills to enhance customer experience for this specialized market segment.
**What you'll do**
+ Ensure proper job booking in lock step with sales teams, including daily review of closed un-booked opportunities and complete the booking process.
+ Booking Service projects, work with the billing teams and support management of service projects. Review costs to date and perform any estimate of completion and communication with customers.
+ Review of PBDs (Preliminary Billing Documents) and ensure invoices are processed timely
+ Daily review of new cases created overnight by the call center and action appropriately for emergency jobs
+ Work with a team on daily review of our operational metrics and speak to progress and changes
+ Notify Service Coordinators of new job booking and schedule requirement
+ Project reconciliation, ensuring minimal to zero underbilled projects.
+ Handle new customers and vendors set up accurately to avoid any issues and disputes
+ Accounts Receivable Subject Matter Expert and handle disputes with customers & credit holds
+ Submit Tax Exemption updates
+ Work with our technicians and operations teams on Clearing Account review and processing
+ Process parts ordering for repair jobs
+ Process purchase orders
+ AAP processing
**The ideal candidate will be**
+ Detail oriented
+ Excellent communication and customer service skills
+ Self-starter, with strong energy, enthusiasm, and process orientation
+ Strong organization, planning and time management skills
+ Ability to create lasting relationships with external teams
+ Thrives in a fast-paced service environment
+ Knowledge of Salesforce
+ Knowledge of S4 / SAP
+ EHS awareness
**What you'll need**
+ High School Diploma/GED and 5 years of experience in customer service or service operations OR a bachelor's degree.
+ 2+ years of experience in customer service or service operations.
**#LI-Onsite**
**RSRCAR**
Pay Range:
$79,500.00-$111,500.00
**_Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._**
**Job Applicant's Privacy Notice:**
Click on this link ( to read the Job Applicant's Privacy Notice

Snap Inc ( is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company's three core products are Snapchat ( , a visual messaging app that enhances your relationships with friends, family, and the world; Lens Studio ( , an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, Spectacles ( .
We're looking for a Lead Account Manager to join Snap Inc! You will be responsible for servicing senior relationships with high-growth customers alongside your Client Partner and, where possible, Account Manager partners. You will be an external consultant, owning/co-leading key senior level customer relationships, while scaling impact internally. You will support a set of key accounts and serve as a consultant to develop and implement long-term campaign strategy, critical for the health and success of the account, focusing on high level strategic initiatives that will significantly impact revenue across your client and the vertical. Day to day focus will be directed towards long term strategy vs short term activation. You will be an exceptionally strong analytical thinker who thrives in fast-paced and dynamic environments, with strong communication skills and a detail-oriented focus.
What you'll do:
+ Build robust business cases and perform comprehensive opportunity sizing to influence and advocate with Leadership and XFN based on client, vertical and business needs to drive revenue growth and foster strategic partnerships
+ Lead and execute initiatives in partnership with senior internal stakeholders (e.g., new tools, training) and establish yourself as an esteemed industry thought leader and expert practitioner to uplevel the team and enhance Snap's offering/go-to-market strategy.
+ Lead feedback loops from clients to drive Product improvement initiatives, with an ability to demonstrate revenue impact to leadership to influence prioritization.
+ Devise scalable growth strategies by advising on product, technical, measurement capabilities and maximizing campaign performance to enhance and deliver on the client's business goals.
+ Confidently challenge, consult and advise senior clients on campaign strategy, using industry trends and developments to deliver customer success.
+ Consult strategically through campaign design, execution and upsell recommendations.
+ Leverage complex performance data to deliver impactful, data-driven business insights to influence account strategy and at the same time, drive strategic discussions and enhance advertising offerings using insightful data analysis
+ Inform sales pipeline with insights on campaign performance and customer feedback; proactively highlight areas of softness and propose initiatives to address.
+ Serve as a leader and mentor to account management, disseminating best in class work across the team and broader organization (guiding KPI-driven measurement strategies, identifying performance trends, optimizing campaigns to achieve results, and providing strategies for upsell opportunities).
+ Foster alignment across cross-functional partners to deliver on unique business and performance needs that extend beyond single campaign activations.
+ Provide mentorship and influence to Account Managers across region
+ Attract, hire and retain talent through a comprehensive talent strategy
Knowledge, Skills & Abilities:
+ Ability to work in a fast paced environment and adaptable to changes.
+ Ability to lead multiple projects with strong attention to detail.
+ Ability to operate with business acumen with key customers, understanding how long term Snap strategies ladder back to their business goals.
+ Expert understanding of media management, campaign diagnostics and optimization within a biddable auction advertising environment.
+ Demonstrated ability to proactively identify and solve problems by analyzing large data sets.
+ Strong analytical and strategic thinking, with the ability to identify key opportunities and transform them into action.
+ Expert ability to find ways to overcome major hurdles and unblock spend.
+ Natural confidence and strong presence towards C-Level representatives at key clients.
+ Ability to work effectively with cross-functional teams and all levels of management.
+ Strong presentation and communication skills.
+ Advanced Industry knowledge - very experienced in ad tech/online marketing technologies and understands how to implement them for an effective and efficient marketing strategy.
+ A strong profile as an external product consultant, actively educating clients on product solutions, industry best practices, and emerging trends to grow existing business partnerships.
+ Ability to leverage data to create an engaging narrative that assists in selling through ad products and services.
+ Sets the bar for how Account Management should aspire to upsell and operate.
+ Advanced subject matter expert in complex/technical product and measurement capabilities
+ Experience setting priorities and driving results through delegation
Minimum Qualifications:
+ BS/BA degree in business, communications, marketing, or another related area of study or equivalent years of experience
+ 8+ years experience in digital media space
+ 5+ years of experience in Account Management/Sales/Analytics
+ Strong Excel and PowerPoint skills, as well as experience with analyzing datasets, and delivering actionable insights
+ Understanding of advertising performance metrics and ecosystem
Preferred Qualifications:
+ 3+ years of experience as Senior Account Manager or equivalent non-entry level AM experience in the event that title varies externally
+ A passion for Snapchat as a user and knowledge of our ad products
If you have a disability or special need that requires accommodation, please don't be shy and provide us some information ( .
"Default Together" Policy at Snap: At Snap Inc. we believe that being together in person helps us build our culture faster, reinforce our values, and serve our community, customers and partners better through dynamic collaboration. To reflect this, we practice a "default together" approach and expect our team members to work in an office 4+ days per week.
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Compensation
In the United States, work locations are assigned a pay zone which determines the salary range for the position. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. The starting pay may be negotiable within the salary range for the position. These pay zones may be modified in the future.
Zone A (CA, WA, NYC) ( :
The base salary range for this position is $142,000-$14,000 annually.
Zone B ( :
The base salary range for this position is 135,000- 203,000 annually.
Zone C ( :
The base salary range for this position is 121,000- 182,000 annually.
This position is eligible to participate in a sales incentive program.
This position is eligible for equity in the form of RSUs.
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**Job Description:**
DataRobot delivers AI that maximizes impact and minimizes business risk. Our platform and applications integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business - today and in the future.
The Director of Account Management is responsible for leading a team of Account Managers focused on driving customer retention, growth, and long-term strategic partnerships. This leader ensures that customers realize maximum value from their investment, while aligning account strategy with company revenue objectives. The Director partners cross-functionally with Sales, Customer Success, Product, and Marketing to deliver a seamless customer experience and achieve company growth goals.
**Key Responsibilities:**
**Strategic Leadership**
+ Develop and execute the overall account management strategy to achieve retention, upsell, and cross-sell targets.
+ Lead and mentor a team of Account Managers, ensuring alignment with company objectives and professional growth.
+ Drive consistent account planning and pipeline management across the team.
**Customer Growth & Retention**
+ Oversee execution of customer account strategies to maximize Net Revenue Retention (NRR).
+ Ensure customer satisfaction through proactive engagement, issue resolution, and executive-level relationship management.
+ Identify and pursue opportunities for customer expansion, including upsell of new solutions and cross-sell into additional business units.
**Cross-Functional Collaboration**
+ Partner with Customer Success, Professional Services, and Product teams to deliver value and ensure adoption of solutions.
+ Align with Sales leadership on territory planning, forecasting, and joint account strategies.Collaborate with Marketing and Enablement to provide Account Managers with the tools and resources needed to succeed.
**Operational Excellence**
+ Define, track, and report on key account management metrics, including retention, expansion, and pipeline performance.Implement scalable processes, playbooks, and tools that improve team efficiency and customer outcomes.
+ Foster a culture of accountability, collaboration, and continuous improvement within the Account Management team.
**Knowledge, Skills and Abilities** **:**
+ Proven ability to lead and scale account management or customer success teams in a SaaS or enterprise software environment.
+ Strong strategic thinking and execution skills, with experience managing multimillion-dollar account portfolios.
+ Excellent executive presence and communication skills; ability to influence C-level stakeholders internally and externally.
+ Data-driven decision maker with strong business acumen and ability to translate insights into action.
+ Strong collaboration and leadership skills with a history of cross-functional success.
**Requisite Education and Experience / Minimum Qualifications:**
+ 10+ years in account management, customer success, or sales leadership, including 3+ years leading teams.
+ Experience in SaaS, AI/ML, or enterprise technology environments strongly preferred.
+ Bachelor's degree in Business, Technology, or related field; MBA preferred.
**Compensation Statement**
The U.S. annual on-target earnings (OTE) range for this full-time position is between $280,000 and $380,000 USD/year. This range represents a combination of annual base pay and targeted commission. Actual offers may be higher or lower than this range based on various factors, including (but not limited to) the candidate's work location, job-related skills, experience, and education.
The talent and dedication of our employees are at the core of DataRobot's journey to be an iconic company. We strive to attract and retain the best talent by providing competitive pay and benefits with our employees' well-being at the core. Here's what your benefits package may include depending on your location and local legal requirements: Medical, Dental & Vision Insurance, Flexible Time Off Program, Paid Holidays, Paid Parental Leave, Global Employee Assistance Program (EAP) and more!
**DataRobot Operating Principles:**
+ Wow Our Customers
+ Set High Standards
+ Be Better Than Yesterday
+ Be Rigorous
+ Assume Positive Intent
+ Have the Tough Conversations
+ Be Better Together
+ Debate, Decide, Commit
+ Deliver Results
+ Overcommunicate
Research shows that many women only apply to jobs when they meet 100% of the qualifications while many men apply to jobs when they meet 60%. **At DataRobot we encourage ALL candidates, especially women, people of color, LGBTQ+ identifying people, differently abled, and other people from marginalized groups to apply to our jobs, even if you do not check every box.** We'd love to have a conversation with you and see if you might be a great fit.
DataRobot is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. DataRobot is committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. Please see the United States Department of Labor's EEO poster and EEO poster supplement for additional information.
All applicant data submitted is handled in accordance with our Applicant Privacy Policy ( .
DataRobot delivers AI that maximizes impact and minimizes business risk. Our AI applications and platform integrate into core business processes so teams can develop, deliver, and govern AI at scale. DataRobot empowers practitioners to deliver predictive and generative AI, and enables leaders to secure their AI assets. Organizations worldwide rely on DataRobot for AI that makes sense for their business - today and in the future. For more information, visit our website ( and connect with us on LinkedIn ( .
**_DataRobot has become aware of scams involving false offers of DataRobot employment. The scams and false offers use imposter websites, email addresses, text messages, and other fraudulent means. None of these offers are legitimate, and DataRobot's recruiting process never involves conducting interviews via instant messages, nor requires candidates to purchase products or services, or to process payments on our behalf._** **_Please note that DataRobot does not ask for money in its recruitment process._** **_DataRobot is committed to providing a safe and secure environment for all job applicants. We encourage all job seekers to be vigilant and protect themselves against recruitment scams by verifying the legitimacy of any job offer before providing personal information or paying any_** **_fees. Communication_** **_from our company will be sent from a verified email address using the @_** **_datarobot.com_** **_email domain. If you receive any suspicious emails or messages claiming to be from DataRobot, please do not respond._**
**_Thank you for your interest in DataRobot, and we look forward to receiving your application through our official channels._**
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