2,919 Clinical Operations jobs in the United States

Company Overview:

Upward Health is an in-home, multidisciplinary medical group providing 24/7 whole-person care. Our clinical team treats physical, behavioral, and social health needs when and where a patient needs help. Everyone on our team from our doctors, nurses, and Care Specialists to our HR, Technology, and Business Services staff are driven by a desire to improve the lives of our patients. We are able to treat a wide range of needs – everything from addressing poorly controlled blood sugar to combatting anxiety to accessing medically tailored meals – because we know that health requires care for the whole person. It’s no wonder 98% of patients report being fully satisfied with Upward Health!

Job Title & Role Description:

The Supervisor, Clinical Operations oversees the day-to-day activities of Upward Health’s Care Specialists, guiding a team that includes medical assistants, certified nursing assistants, community health workers, and peer support specialists. This role involves supervising and coordinating the work of Care Specialists, supporting training efforts, ensuring care coordination across medical and behavioral providers, and providing assistance to patients. The Supervisor will also handle community outreach, manage caseloads, ensure compliance with Upward Health’s policies, and help the Manager of Clinical Operations with various leadership duties.

Skills Required:

• Minimum of 5 years in a healthcare-related field supporting patient care, public health, or population health.
• At least 2 years of supervisory experience.
• Strong organizational, time management, and communication skills.
• Proficiency in Microsoft Excel for data analysis and reporting.
• Experience or interest in working with underserved populations, particularly in community health.
• Valid driver's license and auto liability insurance.
• Ability to perform home visits and outreach.
• Knowledge of community resources and services.

Key Behaviors:

Leadership and Accountability: 

• Demonstrates the ability to effectively supervise and support the team, ensuring tasks are completed in a timely and efficient manner.

Empathy and Cultural Competency: 

• Shows an understanding of diverse populations, respecting cultural differences, and engaging with patients and team members accordingly.

Adaptability: 

• Thrives in a dynamic, fast-paced environment with evolving protocols and responsibilities.

Collaboration: 

• Works well within a team, fostering a collaborative work culture to achieve patient care goals.

Communication: 

• Excellent written and oral communication skills, ensuring clear, proactive communication within the team and with patients.

Problem-Solving: 

• Takes initiative to address challenges in patient care and team coordination, ensuring optimal solutions are implemented.

Competencies:

Supervisory Skills:

• Proven ability to manage and mentor a multidisciplinary team, providing direction, feedback, and support.

Patient-Centered Care: 

• Focused on improving patient outcomes by coordinating care and engaging with patients in a compassionate, supportive manner.

Community Engagement: 

• Ability to represent Upward Health in the community, building and maintaining strong relationships with local resources.

Data Management and Reporting: 

• Capable of managing, analyzing, and presenting data using Excel and other tools to drive clinical and operational improvements.

Training and Development: 

• Experience in training new staff, ensuring that they understand protocols and are well-equipped to provide high-quality care.

Compliance and Quality Assurance: 

• Ensures adherence to policies and procedures, maintaining high standards of care and meeting regulatory requirements.

Upward Health is proud to be an equal opportunity employer. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.

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JOB TITLE: Medical Operations Manager

LOCATION: Atlanta, GA

TYPE: In office

Are you a results-driven healthcare leader passionate about operational excellence and high-quality patient care? We are seeking a Medical Operations Manager to oversee the day-to-day operations across multiple primary care clinic locations. This role is essential in ensuring a seamless, efficient, and compliant clinical environment, contributing to patient satisfaction and organizational performance.

As the Medical Operations Manager, you will lead multidisciplinary teams, manage workflows, enforce compliance protocols, and support initiatives tied to quality improvement and value-based care models. Your leadership will drive clinical efficiency, patient outcomes, and staff engagement across the practice locations.

Key Responsibilities: Operational Leadership

• Manage daily clinical and administrative operations across multiple primary care sites.
• Supervise and support medical assistants, front-office staff, and clinical support personnel.
• Standardize workflows and implement policies across locations to promote consistency and excellence in care.

Quality & Performance Management

• Lead performance initiatives aligned with HEDIS, NCQA, and value-based care metrics.
• Collaborate with providers to close care gaps and enhance patient outcomes.
• Monitor KPIs across clinical quality, patient experience, and utilization.

Compliance & Risk Oversight

• Ensure full compliance with HIPAA, OSHA, CMS, and other regulatory frameworks.
• Manage secure handling of medical records and confidential patient data.
• Support audit preparedness and remediation processes.

Financial & Administrative Operations

• Partner with leadership on budgeting, resource planning, and cost control.
• Coordinate revenue cycle support, including billing and coding accuracy.
• Analyze financial and operational reports to identify performance trends.

Team Development & Communication

• Act as the primary liaison between providers, staff, and executive leadership.
• Conduct staff training, mentoring, and professional development.
• Lead team meetings and ensure alignment on strategic goals and expectations.

Qualifications:

• Minimum 3 years of management experience in a healthcare or multi-site clinical setting.
• Deep understanding of primary care workflows, population health, and value-based care.
• Proven experience with HEDIS and quality improvement frameworks.
• Strong knowledge of HIPAA, CMS, OSHA, and regulatory standards.
• Proficient in EHR systems and healthcare analytics platforms.
• Exceptional interpersonal, leadership, and decision-making skills.

Key Competencies:

• Strategic thinker with a detail-oriented execution style.
• Strong data analysis skills with the ability to implement actionable insights.
• Collaborative leader who fosters a culture of performance, learning, and care.
• Able to multitask and thrive in a fast-paced clinical environment.

ttg Talent Solutions is an Equal Opportunity Employer and recruiting agency. We are committed to creating an inclusive and diverse work environment and welcome applications from all qualified candidates regardless of race, color, religion, gender, sexual orientation, national origin, age, disability, or veteran status. Please note that all offers of employment are contingent upon the successful completion of a drug test and background check. We maintain a drug- and substance-free workplace to ensure the safety and well-being of all employees.

At ttg, “We believe in making a difference One Person at a Time,” ttg OPT.

ABOUT THIS POSITION

Waystar is seeking a highly motivated and skilled Clinical and Operations Recruiter to join our talent acquisition team. The ideal candidate will be responsible for sourcing, attracting, and hiring top talent for clinical and operational roles within our organization. This position plays a critical role in supporting Waystar’s mission of delivering innovative healthcare technology solutions by building strong teams across our clinical and operational functions.

WHAT YOU'LL DO

• Partner with hiring managers to understand hiring needs and develop effective recruitment strategies for clinical and operations positions.

• Source qualified candidates through various channels, including online job boards, social media, professional networks, and employee referrals.

• Screen resumes, conduct initial interviews, and assess candidate qualifications and cultural fit.

• Coordinate and schedule interviews with hiring teams, ensuring a positive candidate experience throughout the process.

• Manage the offer process, including extending job offers and negotiating terms as needed.

• Maintain accurate and up-to-date records in the applicant tracking system (ATS).

• Build and maintain talent pipelines for current and future clinical and operational openings.

• Stay current on industry trends, best practices, and compliance requirements in healthcare recruitment.

• Foster a positive and inclusive hiring experience by providing timely communication, feedback, and support to candidates at every stage.

• Represent Waystar at career fairs, networking events, and industry conferences.

WHAT YOU'LL NEED

• Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or a related experience preferred.

• 5+ years of experience in recruitment, with a focus on clinical and/or operational roles in healthcare or technology sectors.

• Strong knowledge of healthcare industry regulations and clinical job requirements.

• Excellent communication, interpersonal, and organizational skills.

• Proven ability to manage multiple searches and priorities in a fast-paced environment.

• Experience using applicant tracking systems (ATS) and other recruitment tools.

• Ability to build relationships with candidates, hiring managers, and external partners.

• Commitment to diversity, equity, and inclusion in hiring practices.

• Active use of artificial intelligence (AI) tools and techniques to enhance performance, drive innovation, and improve decision-making across business functions.

• Ability to leverage AI tools and platforms to streamline workflows, improve decision-making, and drive innovation.

• Curiosity and adaptability in exploring emerging AI technologies, with a mindset for continuous learning and experimentation.

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar ( on Twitter.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)

• Customizable benefits package (3 medical plans with Health Saving Account company match)

• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays

• Paid parental leave (including maternity + paternity leave)

• Education assistance opportunities and free LinkedIn Learning access

• Free mental health and family planning programs, including adoption assistance and fertility support

• 401(K) program with company match

• Pet insurance

• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Category: People Team/HR

Job Type: Full time

Req ID: R2786

The Supervisor, Clinical Operations provides support to organizational initiatives, serves in leadership roles on committees, and partners with organizational departments to create an optimal patient experience. The Supervisor serves as a clinical content expert who is able to accurately and effectively disseminate knowledge and mentor peers. The Supervisor supports and provides input for the local and external nursing profession in collaboration with the group's clinical leadership team.
In addition, the Supervisor is responsible for the assessment, planning, implementation, and evaluation of the patients' status, plan of care, and goal achievement. Care is provided in a compassionate, professional, ethical, and knowledgeable fashion based on the Caring Model, exemplifies the mission, vision and values of Rush Copley, and is in accordance with policies and procedures. The Supervisor is expected to uphold the most ethical and safe processes while keeping the care of the patient as a top priority. The position works closely with the entire multidisciplinary team and must have a complete understanding of own limitations and, in turn, seek advice, judgment and support of others, when necessary.
**Requirements** : Associate's Degree in Nursing required, Bachelor's degree in Nursing preferred. For hires or transfers on/after 8/1/2013, must attain a BSN within 5 years of hire/transfer date.
+ Excellent oral/written communication skills
+ **Excellent organizational skills**
+ **Detail-oriented**
+ **Ability to set priorities, document conversations and specific actions taken and develop applicable policies and procedures**
+ **Flexible; able to adapt to change**
**Experience:**
+ Medical practice management and EMR software experience
+ Prefer one year of ambulatory nursing experience
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status and other legally protected characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting

The Supervisor, Clinical Operations provides support to organizational initiatives, serves in leadership roles on committees, and partners with organizational departments to create an optimal patient experience. The Supervisor serves as a clinical content expert who is able to accurately and effectively disseminate knowledge and mentor peers. The Supervisor supports and provides input for the local and external nursing profession in collaboration with the group's clinical leadership team.
In addition, the Supervisor is responsible for the assessment, planning, implementation, and evaluation of the patients' status, plan of care, and goal achievement. Care is provided in a compassionate, professional, ethical, and knowledgeable fashion based on the Caring Model, exemplifies the mission, vision and values of Rush Copley, and is in accordance with policies and procedures. The Supervisor is expected to uphold the most ethical and safe processes while keeping the care of the patient as a top priority. The position works closely with the entire multidisciplinary team and must have a complete understanding of own limitations and, in turn, seek advice, judgment and support of others, when necessary.
**Requirements** : Associate's Degree in Nursing required, Bachelor's degree in Nursing preferred. For hires or transfers on/after 8/1/2013, must attain a BSN within 5 years of hire/transfer date.
+ Excellent oral/written communication skills
+ **Excellent organizational skills**
+ **Detail-oriented**
+ **Ability to set priorities, document conversations and specific actions taken and develop applicable policies and procedures**
+ **Flexible; able to adapt to change**
**Experience:**
+ Medical practice management and EMR software experience
+ Prefer one year of ambulatory nursing experience
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status and other legally protected characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting

The Supervisor, Clinical Operations provides support to organizational initiatives, serves in leadership roles on committees, and partners with organizational departments to create an optimal patient experience. The Supervisor serves as a clinical content expert who is able to accurately and effectively disseminate knowledge and mentor peers. The Supervisor supports and provides input for the local and external nursing profession in collaboration with the group's clinical leadership team.
In addition, the Supervisor is responsible for the assessment, planning, implementation, and evaluation of the patients' status, plan of care, and goal achievement. Care is provided in a compassionate, professional, ethical, and knowledgeable fashion based on the Caring Model, exemplifies the mission, vision and values of Rush Copley, and is in accordance with policies and procedures. The Supervisor is expected to uphold the most ethical and safe processes while keeping the care of the patient as a top priority. The position works closely with the entire multidisciplinary team and must have a complete understanding of own limitations and, in turn, seek advice, judgment and support of others, when necessary.
**The Supervisor, Practice Operations will have the following key responsibilities for supporting RUSH Yorkville Primary Care and Sports Medicine, RUSH Sugar Grove Family Medicine, and Rush West Aurora Family Medicine.**
+ Works closely with Practice Manager, department leads, and clinical staff to ensure excellent patient experience and optimal clinic workflow in three ambulatory clinics.
+ Provides leadership support and coaching to coworkers.
+ Supervises staff assignments, competencies, and clinical staff schedules; makes immediate adjustments to achieve goals, coverage requirements
+ Primary contact for clinical team call-ins and subsequent management of schedule changes.
+ Mentors and coaches staff members to provide optimal patient experience.
+ Conducts employee performance evaluations with coaching and direction from the Manager.
+ Reviews and approves payroll time clock punches and PTO requests in Kronos
+ Reviews applicant submissions, performs applicant interviews, and hiring.
+ Facilitates the implementation and understanding of organizational quality initiatives
+ Monitors non-staff supply and medication expense and maintains within budget
+ Conducting daily, monthly, annual or ad hoc reports, as directed by Practice Manager
**Requirements** : Associate's Degree in Nursing required, Bachelor's degree in Nursing preferred. For hires or transfers on/after 8/1/2013, must attain a BSN within 5 years of hire/transfer date.
+ Excellent oral/written communication skills
+ **Excellent organizational skills**
+ **Detail-oriented**
+ **Ability to set priorities, document conversations and specific actions taken and develop applicable policies and procedures**
+ **Flexible; able to adapt to change**
**Experience:**
+ Medical practice management and EMR software experience
+ Prefer one year of ambulatory nursing experience
Rush is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status and other legally protected characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting

**Explore opportunities with CPS,** part of the Optum family of businesses. We're dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you'll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind **Caring. Connecting. Growing together.**
The **Clinical Operations Manager** will work in partnership with Hawaii Pacific Health Straub Honolulu in Honolulu, HI. Reporting to the General Manager, this individual will have day-to-day oversight of the clinic operations in conjunction with Clinical Pharmacist responsibilities. This position will be located throughout the customer's multiple clinic locations in Honolulu, HI.
**Primary Responsibilities:**
+ Providing leadership support to the onsite team in problem-solving situations involving the following, but not limited to patient care, customer relations, projects and employee-relations matters
+ Ensuring we are meeting our standards based on Service Level Agreements with regards to metrics and making operational adjustments as necessary to meet goals
+ Generating monthly and/or quarterly reports to track progress towards SLA adherence, clinical goals, and operational KPIs
+ Collaborating with quality team to ensure maintenance and completion of clinical and operational audits
+ Analyzing and capturing new prescription sources and working with each clinic location's decision makers to grow our business. Identifying areas of expansion within the clinics and ensuring optimum efficiency by reducing obstacles for providers
+ Building and maintaining relationships with internal stakeholders and ensuring appropriate and timely communication between the customer and CPS staff
+ Documenting, tracking and following-up on critical action items both on daily as well as long-term basis
+ Monitoring critical daily operations and identifying opportunities for streamlining
+ Developing and maintaining an escalation protocol on situation-specific matters
+ Ensuring consistency and appropriateness of clinical and operational documentation within CPS and site systems to maintain compliance with CPS protocols as well as ACHC, URAC, and other relevant accrediting body standards
+ Delivering "VIP level" service to each patient in every interaction, ensuring they perceive our customer site pharmacy as the pharmacy of choice and ultimately impacting their level of success in their therapy
+ Enrolling specialty patients into the program by assisting with recruitment of patients to ensure the best possible clinical outcomes
+ Supporting and working closely with patients for the life of their therapy to help them achieve the best possible clinical outcomes through every step of their therapeutic journey
+ Working to prevent and or resolve drug-related issues, and providing drug information to patients and families, physicians, nurses, and other healthcare professionals
+ Coordinating clinical projects, assisting with formulary decisions and, ensuring billing compliance and revenue capture and helping to lead other projects as needed
+ Serving as a resource and drug expert in specialty medications and increasing knowledge through research and writing activities
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Bachelor's degree in Pharmacy or a PharmD and an active pharmacist license in applicable state
+ Experience working in a lead role in a healthcare setting
+ 5+ years of experience working as a pharmacist
+ Knowledge of the specialty pharmacy industry
+ Proficiency in standard workplace software (e.g., MS Office)
**Hospital Requirements: (may be required)**
+ (PPD) TB Skin Test - Proof of negative TB skin test within the last 12 months
+ (MMR) Measles, Mumps and Rubella or A Blood Titer proving immunity
+ Varicella - (2) documented doses or A Blood Titer proving
+ Hep B3 Series
+ (Flu) Influenza-required for hire between Oct 1st-April 30th
+ COVID Vaccine
**Preferred Qualifications:**
+ Experience working in an early-stage health care environment
+ Proficiency with standard software used in a healthcare setting such as EMR systems (e.g., EPIC, Cerner, Meditech), dispensing systems (e.g., QS1, RX30, Computer Rx)
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

**Explore opportunities with CPS,** part of the Optum family of businesses. We're dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you'll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind **Caring. Connecting. Growing together.**
The **Clinical Operations Manager** will work in partnership with Stamford Health in Stamford, CT. Reporting to the General Manager, this individual will have day-to-day oversight of the clinic operations in conjunction with Clinical Pharmacist responsibilities. This position will be located throughout the customer's multiple clinic locations in Stamford, CT.
**Primary Responsibilities:**
+ Providing leadership support to the onsite team in problem-solving situations involving the following, but not limited to patient care, customer relations, projects and employee-relations matters
+ Ensuring we are meeting our standards based on Service Level Agreements with regards to metrics and making operational adjustments as necessary to meet goals
+ Generating monthly and/or quarterly reports to track progress towards SLA adherence, clinical goals, and operational KPIs
+ Collaborating with quality team to ensure maintenance and completion of clinical and operational audits
+ Analyzing and capturing new prescription sources and working with each clinic location's decision makers to grow our business. Identifying areas of expansion within the clinics and ensuring optimum efficiency by reducing obstacles for providers
+ Building and maintaining relationships with internal stakeholders and ensuring appropriate and timely communication between the customer and CPS staff
+ Documenting, tracking and following-up on critical action items both on daily as well as long-term basis
+ Monitoring critical daily operations and identifying opportunities for streamlining
+ Developing and maintaining an escalation protocol on situation-specific matters
+ Ensuring consistency and appropriateness of clinical and operational documentation within CPS and site systems to maintain compliance with CPS protocols as well as ACHC, URAC, and other relevant accrediting body standards
+ Delivering "VIP level" service to each patient in every interaction, ensuring they perceive our customer site pharmacy as the pharmacy of choice and ultimately impacting their level of success in their therapy
+ Enrolling specialty patients into the program by assisting with recruitment of patients to ensure the best possible clinical outcomes
+ Supporting and working closely with patients for the life of their therapy to help them achieve the best possible clinical outcomes through every step of their therapeutic journey
+ Working to prevent and or resolve drug-related issues, and providing drug information to patients and families, physicians, nurses, and other healthcare professionals
+ Coordinating clinical projects, assisting with formulary decisions and, ensuring billing compliance and revenue capture and helping to lead other projects as needed
+ Serving as a resource and drug expert in specialty medications and increasing knowledge through research and writing activities
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ Bachelor's degree in Pharmacy or a PharmD and an active pharmacist license in applicable state
+ Experience working in a lead role in a healthcare setting
+ 5+ years of experience working as a pharmacist
+ Knowledge of the specialty pharmacy industry
+ Proficiency in standard workplace software (e.g., MS Office)
**Hospital Requirements: (may be required)**
+ (PPD) TB Skin Test - Proof of negative TB skin test within the last 12 months
+ (MMR) Measles, Mumps and Rubella or A Blood Titer proving immunity
+ Varicella - (2) documented doses or A Blood Titer proving
+ Hep B3 Series
+ (Flu) Influenza-required for hire between Oct 1st-April 30th
+ COVID Vaccine
**Preferred Qualifications:**
+ Experience working in an early-stage health care environment
+ Proficiency with standard software used in a healthcare setting such as EMR systems (e.g., EPIC, Cerner, Meditech), dispensing systems (e.g., QS1, RX30, Computer Rx)
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $110,200 to $188,800 annually based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._

**Job Description**
**Job Summary**
The Director, Clinical Operations is responsible for the clinical operations within the Clinical Contact Center team.
**Job Duties**
- Directs all Clinical Contact Center operations
- Implements direction and performance standards for multiple lines of business to assure that service targets are achieved.
- Manages and evaluates the performance of various clinical management activities.
- Aligns with Senior Leadership, to ensure operational goals and objectives for outsourced operations are understood and met.
- Ensures services provided to members are compliant with contractual expectations and specific regulatory requirements.
- Proficient in discussion and execution of procedures, protocols, benefits, and services, assists with training of new employees as needed, shows flexibility in meeting changing performance objectives consistent with department objectives.
- Develops standardized methods of improving production, quality, and efficiency
- Ensures partners receive support for operational issues.
- Produces solutions to a problem or issues Calculates risks f and takes decisive actions where necessary. Ensures that guidance or action is in keeping with policy and procedure.
- Schedules and reviews project tasks to ensure high quality product is delivered on time and within the budget.
- Engaged in clinical training activities and outcomes.
- Determines clinical and quality measures for success.
- Designs standardized protocols, develops policy, and ensures timely implementation with corporate and health plan input.
- Ensures monthly auditing is occurring with appropriate follow-up.
- Utilizes excellent verbal and written communication skills
- Utilizes advanced teambuilding and conflict resolution skills
- Performs other duties as required
**Job Qualifications**
**REQUIRED EDUCATION** :
Completion of an accredited Registered Nurse (RN) Program or Bachelor's Degree in Nursing
**REQUIRED EXPERIENCE/KNOWLEDGE, SKILLS & ABILITIES** :
- Minimum 7 years' experience in a healthcare environment with directly transferable skills highly preferred.
- Minimum 7 years' experience performing supervisory/management work including Clinical Operations.
- Experience with Contact Center operations.
- Experience managing professional staff in a clinical Contact Center.
- Experience managing process improvement activities.
**REQUIRED LICENSE, CERTIFICATION, ASSOCIATION** :
Active, unrestricted State Registered Nursing (RN) license in good standing
**PREFERRED EXPERIENCE** :
+ 9 years' experience in a healthcare environment with directly transferable skills highly preferred
+ 9 years' experience performing supervisory/management work including Clinical Operations.
To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $97,299 - $227,679 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.