Student Services Coordinator

23500 Norfolk, Virginia Centura College

Posted 2 days ago

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Job Description

Training Tomorrow's Technicians to Become Skilled, Employable and Essential.
About Us - Big Changes, Better Benefits - Join Us Today!

About Centura College
Centura College is a premier provider of hands-on technical and career training, offering programs in Allied Health and Skilled Trades. We are passionate about preparing the next generation of skilled professionals by equipping students with the tools, knowledge, and confidence to succeed in rewarding careers.

With flexible day and evening classes, real-world experience, and a supportive learning environment, Centura College is committed to making a difference in the lives of our students. Ready to inspire and guide future professionals? Apply today!

Position Purpose

The Student Services Coordinator is responsible for assisting students in having a positive academic experience through orientation, support, and advocacy, and assisting in providing students access to programs and services available. The Student Services Coordinator will work on timely, effective and informative communication with students to ensure that any requirements, opportunities, and issues students may have, have been addressed and resolved.

Key Duties:
  • Facilitate access to resources such as counseling, tutoring, and career services, ensuring students receive the necessary support throughout their academic journey.
  • Plan and execute orientation events and workshops for new students, helping them transition smoothly into campus life and understand academic expectations.
  • Track students' academic performance and involvement in campus activities, offering guidance and referrals as needed to help students stay on track and engaged with their education.
  • Advise and advocate for students as they progress through their academic efforts and toward graduation, including discussion academic standing, attendance, or other retention challenges.
  • Work with the Home Office Career Services Coordinator on G&E chart confirmation and quarterly audits of G&E and Cohort.
  • Maintain contact and continued communication with students to develop rapport and an understanding of their needs and how to best assist them.
  • Aid students to help maintain their good standing academically and matriculate successfully.
  • Track and report on student advising opportunities and input into physical and electronic student files.
  • Develop a pipeline of resources such as programs, benefits, opportunities, for students to be able to access and utilize through seminars, workshops, and information sessions to support student retention. Update resource binder for frequently used resources including medical facilities, health providers, counselors, and other social or emergency services.
  • Take on special projects that promote connection to the college and develop student life such as webinars, organizational clubs, and other activities.
  • Assist students through the request process for Disability Services, act as a liaison between students and the Home Office Student Services Department, maintain confidential information, and facilitate any accommodation needed.
  • Conduct outreach efforts to connect with community partners and local area business for opportunities to benefit students.
  • Provide academic and professional related events and activities for students to further enhance the students' exposure to their chosen fields or professional connections.
  • Coordinate with Career Services Department to ensure students receive information and assistance in preparation for or obtaining job placement that are temporary, while in school and in-field job placement after graduation.
  • Perform and complete other tasks that may be assigned by the Supervisor.
Required Qualifications
  • High School Diploma or GED, or equitable on-the-job experience.
  • Minimum 2 years' experience in an academic environment as a support service or other staff member or as a student advisor.
  • Ability to work in a fast-paced, performance-driven, compliance-oriented educational environment.
  • Detail-oriented, analytical, highly organized, and have the ability to multi-task and work well under pressure.
  • Demonstrate a high level of integrity, strong work ethic, and professionalism
  • Persuasive and effective verbal and written communication skills, with a strong focus on customer service in an educational setting.
  • Highly motivated and goal-oriented, with strong problem-solving skills.
  • Must be able to work independently and as collaborative team member and have exceptional interpersonal skills.
  • Excellent computer skills are required with proficiency in MS Office applications including, but not limited to, Word, Excel, Outlook, SharePoint, and Teams
  • Exhibits a positive, team-oriented attitude by remaining flexible and available to work outside of scheduled hours when needed, as directed by the Supervisor.
  • Ability and willingness to travel locally and/or overnight for business purposes.
Preferred Qualifications
  • Associates or bachelor's degree in business preferred.
  • CampusNexus experience
Work Schedule
  • Monday - Thursday: Two days of 9:00am - 6:00pm and two days of 10:00am -7:00pm
  • Fridays: 8:00am - 5:00pm
  • Saturdays: Occasional
What We Offer

The compensation range for this position ranges from $20-24 per hour , based on experience, qualifications, and other relevant factors. In addition to a competitive base salary, we offer a comprehensive benefits package, including:
  • 401(k) and Matching: Secure your future with our competitive retirement savings plan.
  • Comprehensive Health Coverage : Enjoy Health, Dental, and Vision insurance to keep you and your family healthy.
  • Life Insurance: Peace of mind with life insurance options.
  • Parental Leave: Support for new parents during important life transitions.
  • Paid Time Off: Recharge with paid time off to promote work-life balance.
  • Employee Assistance Program: Access to resources for personal and professional support.
  • Tuition Reimbursement: Invest in your future with financial support for further education.


We are committed to providing a rewarding compensation package that supports both your professional growth and personal well-being.

Centura College is a proud equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by applicable law. We believe that a diverse workforce contributes to the success of our company and are dedicated to fostering a culture of respect, equity, and inclusion.
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Clerk Typist- Student Support Services

23661 Hampton, Virginia Hampton University Staff

Posted 21 days ago

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Job Description

Student Support Services and the Ronald McNair Scholars program, two federal TRIO initiatives funded through the U. S. Department of Education to increase the retention, graduation, and graduate school matriculation rates among low-income, first generation, and underrepresented minority students, have been integral parts of the Hampton University community for nearly fifty years. In addition to providing free tutoring, educational and personal counseling, grant aid, and access to annual graduate and professional school tours, we equip our program participants to develop the habits of mind that engender long term academic and professional success.

Compensation is commensurate with qualifications and experience; includes comprehensive fringe benefits package. This is a grant-funded position. Continuation of the position is contingent upon the continuation of related grant funding.

Job Duties:

The Clerk Typist is a full time, 12 month employee who reports to the Program Director and performs the following administrative tasks required to effectively manage the project and work in concert with all staff to ensure that program goals and objectives are met.

  • Organize all documents relative to efficient grant management, to include creating requisitions coded to accurate budget codes, tracking requisition submission dates, and following up with Purchasing and the Business Office to ensure timely receipt of checks for program purchases, participant and staff travel.
  • Accurately record messages and provide weekly updates to program staff relative to all documentation submissions
  • Coordinate student appointments for Student Development Advisors, Academic Coordinator, and Program Director and ensure that all student visitations and intrusive advising appointments are captured in Blumen database via electronic sign-out protocol
  • Establish good working relationships with university partners and vendors to ensure optional functionality
  • Accurately input application information and capture demographic and academic performance data into Blumen database, generate reports as requested, and perform other duties as assigned by the Program Director
  • Distribute incoming mail, type memoranda, prepare weekly meeting agenda and minutes, and file correspondences with the Office of the Vice President for Administrative Services
  • Maintain office supplies and manage supply orders
Qualifications:
  • The successful candidate must possess a high school diploma, have a minimum of three years of clerical experience, to include impeccable record keeping, accounting and organizational skills. Candidates actively pursuing a postsecondary degree will be strongly considered
  • Demonstrated proficiency in the use of various types of office equipment and standard computer software packages and ability to perform multiple responsibilities simultaneously, to work in a self-directed environment, and to plan and organize on both a daily and long-term basis
  • Personable, proactive, and organized professional with demonstrated problem-solving ability, effective written and oral communication skills, and demonstrated commitment to work with students from low-income, first-generation backgrounds and students with disabilities
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