210 Student Services jobs in the United States

Posting Details

Posting Summary

Working Title
Student Support Services Counselor

Role Title
12 month-Professional-Lecturer

Role Code
01241-SW

FLSA
Exempt

Pay Band
00

Position Number
278GA056

Agency
Rappahannock Community College

Agency/Division
Rappahannock Community College (Div)

Work Location
Gloucester - 073

Hiring Range
The anticipated salary will be no less than $68,293, commensurate with education and experience.

Emergency/Essential Personnel
No

EEO Category
I-Faculty

Full Time or Part Time
Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-

Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule

Work may include limited evenings and weekends.

Sensitive Position
No

Job Description

Rappahannock Community College (RCC), founded in 1970, provides high-quality educational and training opportunities throughout a 12-county service region an hour east of Richmond on the beautiful western shore of the Chesapeake Bay with access to fresh local seafood and water activities. RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses, and award-winning workforce training and credentialing programs. RCC's annualized enrollment of 3,700 credit students in and almost 800 workforce and community development students are supported by almost 140 full-time employees and over 200 part-time/adjunct employees across two main campuses and four satellite sites.

Are you someone who wants to help students achieve their educational and professional dreams?

RCC invites you to apply for our Student Support Services Counselor positionThis is a full-time, 12-month, restricted professional faculty appointment with an excellent benefits package. Continuation of the position is contingent upon grant funding (current grant is funded through 8/31/2030). The anticipated salary will be no less than $68,293, commensurate with education and experience. The role will be located on the Glenns campus. This is an immediate appointment.

The College desires candidates with a commitment to the community college mission and experience working in a diverse student population, including adult learners and at-risk students. The successful candidate will be committed to academic excellence, continuous improvement through professional development, and creating a collegial environment of civility, collaboration and open communication. The college strives for a faculty of content experts who are also knowledgeable about best practices and innovative strategies that support teaching and learning.

The Student Support Services (SSS) Program is a federal TRiO Program funded through the U. S. Department of Education to provide academic, career, and financial counseling to eligible students and to encourage them to pursue their post-secondary education. Participating students are enrolled at RCC and meet at least one of the following criteria: low-income standard, first generation college status, and/or documented disability.

Reporting to the Director of TRiO Programs (Student Support Services and Upward Bound Program Director), the Student Support Services (SSS) Counselor plays a vital role in supporting the academic, personal, and professional success of program participants. This position provides individualized advising, counseling, and guidance to students to help them navigate barriers to higher education. Responsibilities include recruiting eligible program participants, assisting students with academic planning, financial aid and scholarship guidance, transfer preparation and career exploration, as well as providing personal support to encourage persistence and graduation. The SSS Counselor also develops and facilitates workshops, coordinates cultural and educational activities, maintains accurate student records, and ensures compliance with federal TRiO program regulations. The incumbent must be able to operate and utilize technology to include the use of Microsoft Office Suite, Zoom, online assessments, Google docs, and electronic filing systems. Overall, this position is dedicated to empowering students to achieve their educational and career goals while fostering a supportive and inclusive learning environment. Some work at the Warsaw campus and traveling with students is required. Such travel will include occasional overnight, weekend and out-of-state trips. Finalists will be asked to complete a presentation.

In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: or call DARS at , or DBVI at .

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

• Master's degree in education, counseling, or relevant field.
• Experience in advising and counseling.
• Demonstrated ability to develop relationships with diverse populations.
• Experience in the use of technology, including Microsoft Office Suite, Zoom and Google docs.
• Excellent verbal and written communication skills.
• Demonstrated ability to adhere to federal, state and institutional regulations.

Additional Considerations

• Experience in a higher education setting.
• Experience in advising and curricular counseling in education.
• Experience in administering and interpreting online inventories and assessments.
• Knowledge of federal, state and institutional regulations.

Operation of a State Vehicle
Yes

Supervises Employees
No

Required Travel

Some work at the Warsaw campus and traveling with students is required. Such travel will include occasional overnight, weekend and out-of-state trips.

Posting Detail Information

Posting Number
FAC_1741P

Recruitment Type
General Public - G

Number of Vacancies
1

Position End Date (if temporary)

Job Open Date
10/02/2025

Job Close Date
11/01/2025

Open Until Filled

Agency Website

Contact Name

Email


Phone Number

Special Instructions to Applicants

A FULLY completed VCCS employment application, CV, cover letter describing qualifications, and a complete, legible and updated set of unofficial transcripts are required to be considered for this position. Resumes will not substitute for a completed state application. Official transcripts of all college coursework completed are required of the selected candidate. Applications will only be accepted online through the VCCS application portal at and must be received on or before November 1, 2025.

Rappahannock Community College is committed to a policy of nondiscrimination in employment and education opportunity. No person shall be discriminated against in the terms and conditions of employment, personnel practices, or access to and participation in, programs, services, and activities with regard to race, sex, color, creed, religion, age, national origin, disability, marital status, status with regard to public assistance, sexual orientation, or membership or activity in a local commission as defined by law. Lack of English skills will not be a barrier to admission or participation. For more information about the employment application process, contact

Rappahannock Community College is an open-entry institution offering career and technical education (CTE) programs in the following areas of study (list general CTE categories, such as health sciences; construction; engineering; law enforcement, culinary arts, etc.) Due to high demand, some CTE programs offer admission based on selective criteria through a separate application process that is non-discriminatory. These programs are: (Emergency Medical Technician, Paramedic I & II, Practical Nursing, Nurse Aide, Nursing, and Pre-Diagnostic Medical Sonography: Echocardiography Career Studies Certificate, and Diagnostic Medical Sonography: Echocardiography Specialization, AAS). For more information about the application process, please contact the admissions office at .

Equal Opportunity Employer/Veterans/Disabled

Additional Information

Background Check Statement Disclaimer

The selected candidate's offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth's Statement of Economic Interest. For more information, please follow this link:

EEO Statement

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

ADA Statement

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting

Student Support Services Counselor

Rappahannock Community College (RCC), founded in 1970, provides high-quality educational and training opportunities throughout a 12-county service region an hour east of Richmond on the beautiful western shore of the Chesapeake Bay with access to fresh local seafood and water activities. RCC delivers accessible and affordable educational opportunities, including for-credit transfer and career technical programs, robust distance education coursework, quality dual enrollment courses, and award-winning workforce training and credentialing programs. RCC’s annualized enrollment of 3,700 credit students in and almost 800 workforce and community development students are supported by almost 140 full-time employees and over 200 part-time/adjunct employees across two main campuses and four satellite sites.

Are you someone who wants to help students achieve their educational and professional dreams?

RCC invites you to apply for our Student Support Services Counselor position . This is a full-time, 12-month, restricted professional faculty appointment with an excellent benefits package. Continuation of the position is contingent upon grant funding (current grant is funded through 8/31/2030). The anticipated salary will be no less than $68,293, commensurate with education and experience. The role will be located on the Glenns campus. This is an immediate appointment.

The College desires candidates with a commitment to the community college mission and experience working in a diverse student population, including adult learners and at-risk students. The successful candidate will be committed to academic excellence, continuous improvement through professional development, and creating a collegial environment of civility, collaboration and open communication. The college strives for a faculty of content experts who are also knowledgeable about best practices and innovative strategies that support teaching and learning.

The Student Support Services (SSS) Program is a federal TRiO Program funded through the U. S. Department of Education to provide academic, career, and financial counseling to eligible students and to encourage them to pursue their post-secondary education. Participating students are enrolled at RCC and meet at least one of the following criteria: low-income standard, first generation college status, and/or documented disability.

Reporting to the Director of TRiO Programs (Student Support Services and Upward Bound Program Director), the Student Support Services (SSS) Counselor plays a vital role in supporting the academic, personal, and professional success of program participants. This position provides individualized advising, counseling, and guidance to students to help them navigate barriers to higher education. Responsibilities include recruiting eligible program participants, assisting students with academic planning, financial aid and scholarship guidance, transfer preparation and career exploration, as well as providing personal support to encourage persistence and graduation. The SSS Counselor also develops and facilitates workshops, coordinates cultural and educational activities, maintains accurate student records, and ensures compliance with federal TRiO program regulations. The incumbent must be able to operate and utilize technology to include the use of Microsoft Office Suite, Zoom, online assessments, Google docs, and electronic filing systems. Overall, this position is dedicated to empowering students to achieve their educational and career goals while fostering a supportive and inclusive learning environment. Some work at the Warsaw campus and traveling with students is required. Such travel will include occasional overnight, weekend and out-of-state trips. Finalists will be asked to complete a presentation.

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link: or call DARS at , or DBVI at .

KSA’s/Required Qualifications: 

• Master’s degree in education, counseling, or relevant field.


• Experience in advising and counseling.


• Demonstrated ability to develop relationships with diverse populations.


• Experience in the use of technology, including Microsoft Office Suite, Zoom and Google docs.


• Excellent verbal and written communication skills.


• Demonstrated ability to adhere to federal, state and institutional regulations.

Additional Considerations: 

• Experience in a higher education setting.


• Experience in advising and curricular counseling in education.


• Experience in administering and interpreting online inventories and assessments.


• Knowledge of federal, state and institutional regulations.

Special Instructions to Applicants
A FULLY completed VCCS employment application, CV, cover letter describing qualifications, and a complete, legible and updated set of unofficial transcripts are required to be considered for this position. Resumes will not substitute for a completed state application. Official transcripts of all college coursework completed are required of the selected candidate. Applications will only be accepted online through the VCCS application portal at and must be received on or before November 1, 2025.

Full description:

The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.

The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.

Salary/Compensation: $68,293 per year

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Rappahannock Community College

Student Services Counselor

We are looking for a Student Services Counselor who is committed to ensuring access and affordability for students and families through expert financial guidance and student support. This role reports to the Assistant Director for Customer Service and rotates through a high-traffic student services center, managing inquiries via phone, email, and in-person interactions. The ideal candidate brings deep knowledge of student accounts, financial aid, and academic policies to help resolve a wide range of issues and contribute to the organization's goals around service and student retention. The position offers a pay rate of $27 per hour.

Key Responsibilities:

Student Financial Services Expertise

• Apply expert knowledge of student accounts, financial aid, loans, and academic records to resolve issues
• Interpret and implement policies and regulations, maintaining up-to-date documentation and compliance

Customer Service & Counseling

• Provide responsive, personalized support to students, families, alumni, and external contacts
• Guide clients through financial aid options, loan services, and payment plans across multiple communication channels

Financial Management & Resolution

• Identify and correct student account discrepancies; authorize refunds and manage charge reversals
• Coordinate with internal departments to resolve account holds and respond to loan-related inquiries

Required Experience:

• 3+ years of experience in student financial services or related areas within higher education
• Demonstrated ability to interpret and apply complex policies and regulations
• Experience handling confidential information with discretion and professionalism

Nice-to-Have Experience:

• Background in delivering presentations or workshops in student services
• Exposure to working with multiple administrative and student information systems
• Familiarity with education loan servicing, repayment guidance, and regulatory compliance

Required Skills:

• Strong problem-solving skills with the ability to analyze and resolve complex financial issues
• Excellent communication skills across in-person, written, and digital channels
• High attention to detail and ability to manage responsibilities in a fast-paced environment

Preferred Skills:

• Experience with public speaking, client education, or stakeholder engagement
• Proficiency in digital content editing and communication tools
• Ability to work effectively across culturally diverse populations and maintain confidentiality

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Overview

Under the supervision of the Associate Dean for Student Affairs and the Learning Environment, the Learning Environment Specialist assists in implementing learning environment programming for the School of Medicine (SOM) and School of Health Professions (SHP) for the Macon & Joan Brock Virginia Health Sciences at Old Dominion University.  This role will provide programmatic staff support in the following areas: student mistreatment, student conduct and professionalism, and educational outreach

Responsibilities

• Program Development for SOM and SHP students
• Assist in the development of educational outreach programs for the FOCUS (Finding Opportunity in Collegiality, Understanding and Sensitivity) initiative to encourage a positive learning environment.
• Create resources to assist in the community’s education on the SOM and SHP Compact between Teachers and Learners and the mistreatment of students.

• Identify published literature to support the development of new materials. Assist in the design of digital resources to assist in the education on mistreatment, including the development of educational videos to be used in trainings.

• Process and Address Incoming Reports for SOM and SHP students

• Assist with processing incoming reports on student misbehavior and the learning environment, including but not limited to, professionalism, student mistreatment, and alleged violations of the SOM and SHP Expectations for Student Conduct Policy.
• Assist with processing Medical and Medical Masters Students’ Leave requests
• Meet with students for lower level concerns and to reinforce expectations.
• Maintain and complete documentation related to student reports. Maintain confidentiality of student information in accordance with the Family Education Rights and Privacy Act and Commonwealth of Virginia statutes

• Other duties as assigned

Qualifications

Some college coursework is required; bachelors degree is preferred.

Prior related experience in a work or university setting

Proficiency in using Microsoft Word, Excel and PowerPoint.

Strong planning, time management and organizational skills.

Location : Location US-VA-Norfolk

Student Services Specialist

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Student Services Specialist

Salary

$37,000.00 - $38,245.00 Annually

Location

Mount Laurel, NJ

Job Type

Full Time (35 hours)

Job Number

01281

Department

EMSS

Opening Date

08/15/2025

• Description

• Benefits

• Questions

Description

SUMMARY DESCRIPTION:

Under general/limited supervision this position is responsible for providing customer service to internal and external customers. This includes providing information to students and families, electronic and manual data collection, data entry, and filing.

This is a Support Staff Union position as stated in the Support Staff as stated in the Support Staff collective bargaining agreement- Grade Level 9

Specific Duties and Responsibilities

SPECIFIC DUTIES AND RESPONSIBILITIES:

• Work at the College's information counter, phone center and or data entry center.

• Assist new and returning students in all processes related to Admissions and Registration office functions.

• Respond to inquiries from all Student Services Center Departments.

• Assist the Registrar in the coordination and training of part-time personnel and Student Workers.

• Actively participates in the recruitment process through the College's sponsored programs and through informal interactions with the community.

• Process credit and Community Enrichment registrations, drop/add forms, and withdrawal forms. Maintain relevant files.

• Assist in processing all chargeback acceptance/refusal forms for students attending other colleges.

• Perform other related duties as assigned.

OVERALL PURPOSE AND RESPONSIBILITY:

The primary and most important overall responsibility of all employees is to provide service in a pleasant, helpful, and effective manner to our students and other members of the College community.

Minimum Qualifications

MINIMUM QUALIFICATIONS:

Education Required:

Associate's Degree preferred

Experience Required:

• At least one (1) to three (3) years of related work experience in student services

• Demonstrated ability to communicate effectively and work with a diverse population.

• Demonstrated ability to handle multiple tasks.

• General working knowledge of personal computer, word-processing software, databases and spreadsheets.

• General knowledge of financial aid programs and academic advising.

Skills/Abilities /Knowledge /Other Requirements

• Organized and detail oriented.

• Strong commitment to customer service.

• Excellent interpersonal skills.

• Ability to maintain a positive attitude in a demanding work environment.

• Demonstrated knowledge of computer based programs including word processing, graphical presentations, database, spreadsheets, and electronic mail.

• Ability to input, update and maintain both manual and electronic filing systems.

• Ability to communicate effectively (both orally and written) with students, employees, other members of the College community, and the public.

• Ability to maintain and control confidential information.

• Demonstrated ability to work independently and be self-motivated.

• Ability to work evenings and weekends.

Additional Information

INSTITUTIONAL EFFECTIVENESS:

Collaborates with department members and/or the Compliance, Assessment and Research team to support planning, assessment, data collection and reporting for continuous improvement of the college.

Classification:Support Staff

Benefits- Support Staff (35 hours) (

01

Do you have at least one (1) to three (3) years of related work experience in student services?

• Yes

• No

Required Question

Employer

Rowan College at Burlington County

Address

900 College Circle Drive

Mount Laurel, New Jersey, 08054

Phone

ext. 1584

Website

Overview

Student Services Specialist.

Responsibilities

• Provide student services to Graduate School of Technology (GST) students
• Advise international students on immigration process, visa requirements, housing, academic & career matters
• Plan & participate in student orientation
• Provide academic advising to new & continuing students
• Utilize Canvas in academic advising & to guide prospective students on curriculum questions.
• Manage admission process, including marketing graduate programs, participating in career fairs, responding to prospective student inquiries, reviewing application materials & making admissions decisions.
• Track inquiries through Anthology Reach CRM system and provide regular reports on marketing & recruitment to GST Dean.
• Assist with career planning workshops
• Participate in commencement planning.

Qualifications

• Master's in business, management, psychology, education, human resources, or related + 1 year experience.
• Must have higher education experience advising international students on visas, housing, career matters.
• Experience advising students on academics & career planning
• Experience with student orientation planning
• Must have experience with Canvas student & faculty/admin portal, and with Anthology Reach CRM

Maximum Salary

USD $55,802.00/Yr.

Minimum Salary

USD $44,640.00/Yr.