Facilities Work Control Coordinator

33222 Miami, Florida eTeam

Posted 2 days ago

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Job Title: Facilities Work Control CoordinatorLocation: Miami, FLDuration: 6 MonthsShift: 05:00 AM to 02:00 PM ESTQualifications: High School Diploma; college degree preferred Minimum of 3-years prior experience in a clerical/administrative role; property/facilities management experience highly preferred Proficient with MS Office Suite (Word, Excel, Outlook, PowerPoint), Fluent in English and SpanishResponsibilities:Seeking a Studio Operations, Facilities Work Control Coordinator to oversee planned work activities across various East Coast Facility and Operations departments. In this role, you will analyze operations work planning, track work completion, and ensure customer satisfaction across multiple locations, while also considering `financial impacts. As a key resource for our teams, you will utilize your excellent communication skills to manage operations planning and data. Your technical expertise will be crucial in maintaining the quality and accuracy of data, processes, and designs, enabling better decision-making for people, businesses, and the organization.What You'll Do: Oversee all aspects of planned work activities for East coast facilities sites. Operate the Facilities Ops & Eng East coast Service Center addressing customer requests from phone, IWMS and email. Review Work Orders for Data Quality. Ensure property information, crew information, materials, labor quantities and asset information accurately reflected on work orders during the work order life cycle. Act as a key liaison to set and meet expectations with employees and clients regarding work plans for facilities operations personnel and vendor-supported work. Having an owner, not a renter mentality to drive daily workflow and follow up ensuring departmental success across all sites. Utilize client Integrated Workplace Management System (IWMS), Archibus, to organize work plans spanning multiple sites. Work with executives and other business leaders to identify opportunities for improvement. Collaborate with team members to collect and analyze data to create presentations and reports based on recommendations and findings. Develop the combination of resources and processes to help our teams meet sometimes aggressive schedules for material and service delivery. Establish KPIs to measure the effectiveness of business decisions across each site. Support Fac Ops & Eng. with work management reporting in IWMS, utilizing Excel, PowerPoint, and PowerBI. Manage tools to review accuracy of facility estimating programs for capital and operating projects. Additional duties will be assigned as new opportunities for this role continue to grow as our department continues to grow.Let's Talk About You. Customer Service Champion- No request is too big or too small, you put customers and our people first. Communicates with ease - You have a way with words; written and verbal. You're a Planner - You get things done! Using strong business acumen, inciteful analytical skills, and superior process/project management skills you manage through competing priorities within a matrixed environment. Impeccable attention to detail- You bring customer requests to life by organizing the team's daily work plans and scheduling commitments. Self-starter - You are motivated, can work with minimal guidance, and can identify helpful resources to get the job done with minimal oversight. Juggler - You know how to manage multiple tasks and priorities and move them all along effectively while keeping stakeholders updating and informed in a fast-paced work environment. Tech-savvy - You are an MS Office whiz and can take on new software with ease.What You Must Have: High school diploma or equivalent 3 years facilities maintenance help desk experience Fluent in English and SpanishWhat Would Make You a Stand-out: Strong communication/interpersonal skills Strong organizational skills Proficient in Microsoft Office (Outlook, Word, & Excel) The ability to manage multiple priorities in a fast-paced environment

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Facilities Work Control Coordinator

33222 Miami, Florida Cynet Systems

Posted 3 days ago

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Job Description: Responsibilities or Duties: Oversee all aspects of planned work activities for East Coast facility sites. Manage the East Coast Service Center for Facilities Operations, responding to customer requests via phone, IWMS, and email. Ensure data quality in work orders, including property details, crew assignments, materials, labor, and asset data. Serve as a key liaison to set and manage expectations with employees and clients regarding work plans. Adopt an ownership mentality to drive workflow and follow-up across sites. Utilize Archibus IWMS to organize and manage multi-site work plans. Collaborate with executives and business leaders to identify improvement opportunities. Analyze data and develop reports and presentations based on findings. Align resources and processes to meet scheduling demands for materials and services. Establish KPIs to evaluate effectiveness of business decisions at each site. Support Facilities Operations with reporting using IWMS, Excel, PowerPoint, and Power BI. Manage tools for reviewing facility project estimates. Perform additional duties as the role evolves with departmental growth. Requirement/Must Have: High school diploma or equivalent. 3 years of facilities maintenance help desk experience. Should have: Strong customer service orientation. Excellent written and verbal communication skills. Strong organizational and prioritization skills. Ability to manage multiple tasks in a fast-paced environment. Proficiency in Microsoft Office (Outlook, Word, Excel). Ability to adapt to new software and tools quickly. Self-starter with the ability to work independently with minimal guidance. #J-18808-Ljbffr

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Work Day Systems Administrator

33336 Fort Lauderdale, Florida Phoenix Pro Connect

Posted 17 days ago

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Job Title: Workday System Administrator (Functional & Technical)
Location: Hybrid 3 x a week in office - Hybrid
Job Type: Full-Time/Part-Time/Contract
Reports To: Human Resources
Position Summary:
We are looking for a skilled Workday System Administrator with a blend of functional and technical expertise to manage and support our Workday system. The ideal candidate will have hands-on experience in configuring and optimizing Workday modules and be capable of handling technical tasks such as integrations and data management. This role requires an individual who can navigate complex HR systems, troubleshoot issues, and collaborate with multiple stakeholders to ensure the smooth operation of Workday.
Key Responsibilities:
  • System Configuration and Optimization:
    • Configure and maintain Workday modules, including HCM, payroll, benefits, recruiting, and time tracking, to meet business requirements.
    • Optimize Workday processes to enhance system performance and the user experience.
    • Implement and manage Workday security configurations, ensuring appropriate access controls are in place.
  • Technical Support and Integrations:
    • Develop and maintain integrations between Workday and other systems using Workday Studio, EIBs (Enterprise Interface Builder), and other tools.
    • Troubleshoot and resolve technical issues within the Workday system, ensuring minimal disruption to HR operations.
    • Manage data uploads, updates, and corrections using Workday's data management tools.
  • Functional Expertise:
    • Act as a subject matter expert on Workday functionality, advising HR and other departments on best practices and system capabilities.
    • Work closely with HR, payroll, finance, and IT teams to understand business needs and translate them into Workday configurations and enhancements.
    • Provide end-user support, including training and guidance on Workday features and processes.
  • Reporting and Analytics:
    • Create and maintain custom reports, dashboards, and analytics within Workday to support business decision-making.
    • Analyze data and generate insights to help HR and management teams make informed decisions.
  • System Maintenance and Updates:
    • Manage and execute system updates, including testing, deployment, and communication of new features and functionalities.
    • Perform regular audits of the Workday system to ensure data accuracy and compliance with organizational policies.
  • Project Management:
    • Lead or support Workday-related projects, such as new module implementations, system upgrades, and process improvements.
    • Coordinate with external vendors and Workday consultants to address complex system issues and enhancements.
Qualifications:
  • Education: a bachelor's degree in information technology, human resources, business administration, or a related field.
  • Experience: 3-5 years of Workday system administration experience, with functional and technical responsibilities.
  • Technical Skills:
    • Proficiency in Workday HCM and at least one other module (e.g., payroll, recruiting, benefits).
    • Experience with Workday integrations, including Workday Studio, EIBs, and web services.
    • Knowledge of SQL, XML, and other relevant programming languages is a plus.
  • Functional Skills:
    • Strong understanding of HR processes and how they are supported by Workday.
    • Ability to translate business needs into system configurations and enhancements.
    • Experience with Workday security administration, including role-based permissions and user access controls.
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Healthcare Agent Work At Home

33388 Plantation, Florida Alorica

Posted today

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**Position: Customer Service Representative**
**Location:**
**Terms: Full-time**
**Pay: $16/hr**
**Join Team Alorica**
At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all.we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
**Job Summary**
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
**Responsibilities**
+ Assist customers with issues and concerns they are experiencing during the use of the product and/or service
+ Document call-related information for auditing and reporting purposes
+ Maintain and update customer information as necessary
+ Upsell current customers on new or enhanced services
**Qualifications**
+ High school diploma or GED
+ Customer service experience is a plus
+ Strong computer navigational skills
+ Familiarity with Microsoft Office applications (Word, Excel)
+ Excellent oral and written communication skills
+ Exceptional listening/comprehension skills
+ Professional and courteous
+ Customer oriented
**Work Environment**
+ Ongoing usage of phone and computer systems
+ Your Work At Home environment must be in a private residence, located at the address listed on your personnel file.
+ Alorica will provide the equipment you need to conduct your work which may include a webcam.
+ You will need to provide an Internet/Broadband Internet Connection - DSL or Cable only. No Satellite, Dial-up or Wireless Internet connections.
+ Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps.
**Physical Demands**
+ Constant sedentary work
**Benefits**
+ Health, dental, and vision coverage/HSA
+ PTO
+ Paid holidays and sick time
+ Optional daily pay or weekly pay
+ 401K retirement plan
+ Leadership programs
+ Paid training and tuition reimbursement
+ Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
+ Employee assistance program
+ Additional voluntary benefits
**Next Steps**
1. Place an application
2. Complete your online assessment
3. Our team will review your application
4. If selected to move forward, our team will follow up directly
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
We are only considering candidates and hiring for this position in the following states: Alabama, Arkansas, Florida, Georgia, Idaho, Iowa, Kansas, Louisiana, Maryland, Michigan, Mississippi, Missouri, Nebraska, New Jersey, North Carolina, Oklahoma, South Carolina, Tennessee, Texas, Utah, Virginia and West Virginia.
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
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