1,589 Crm jobs in the United States

_San Antonio, TX, USA_ | _ per year_ | _Full Time_
_| Full Benefits plus 401k_
**CRM Specialist**
**Opportunities:**
+ Are you detail-oriented and tech-savvy?
+ Do you have vast knowledge and experience with CRM's?
+ Are you able to self-manage your time and meet deadlines?
+ Do you have exceptional communication skills?
If so, then **Titan Factory Direct** is for you!
**Location:** San Antonio, TX (On-site with future hybrid potential)
**Salary:** $45,000 - $55,000 per year + full benefits including 401(k)
**About Titan Factory Direct:** **Titan Factory Direct** is a leading provider of manufactured and modular homes. Our sales centers offer a seamless home-buying experience where customers can browse models, customize features, and receive expert guidance from start to finish.
**Position Overview:** We are seeking a detail-oriented and tech-savvy **CRM Specialist** to manage, maintain, and enhance our CRM platform. This role is critical in ensuring data integrity, supporting user needs, and driving system improvements to better serve our sales and operations teams.
**Key Responsibilities:**
+ Oversee day-to-day maintenance of the CRM system (Zoho)
+ Manage user accounts, including adding and removing users
+ Ensure data accuracy through regular audits and clean-up
+ Develop and implement automation workflows and sales process enhancements
+ Schedule and generate custom reports for leadership
+ Collaborate with the sales team to support lead tracking, follow-ups, and automation strategies
+ Assist with the development and rollout of new CRM features
+ All duties as assigned by management
**Required Qualifications:**
+ Bachelor's degree in business, information systems, or related field
+ Proven experience with CRM platforms (Zoho preferred)
+ Strong analytical and problem-solving abilities
+ Excellent communication and collaboration skills
+ Ability to work independently and take initiative
+ Familiarity with automation tools, reporting dashboards, and CRM best practices
**What We Offer:**
+ Competitive salary and performance-based incentives
+ Full benefits package including medical, dental, vision, and 401(k)
+ A collaborative, growth-oriented environment
+ Opportunities for professional development and advancement
**Next Steps:**
**Apply Today:** Join **Titan Factory Direct** and be part of a team that helps families find their dream homes. Submit your resume and complete the Culture Index Survey below (titled **Titan Factory Direc** t) to be considered for this exciting opportunity!
Titan Factory Direct ( check and Drug Screen are required

Our client, a leader in higher education communication, is seeking a Slate CRM Specialist to join their team. The Slate CRM Specialist is responsible for the development and execution of targeted communication strategies within our Slate CRM platform. This role focuses on building and maintaining dynamic email lists, creating personalized email campaigns, and ensuring efficient and effective communication with prospective students, applicants, and other key stakeholders. The Specialist will play a critical role in supporting admissions, enrollment, and marketing initiatives through strategic use of the Slate CRM system.
**Job Title:** Slate CRM Specialist
**Location: New York City**
**Pay Range:** $35-$50 per hour
**What's the Job?**
+ Serve as a primary point of contact for Slate CRM-related tasks.
+ Develop and execute targeted email campaigns for admissions events and application completion.
+ Build and manage dynamic email lists based on specific criteria to segment audiences.
+ Track and analyze email campaign performance, providing insights for optimization.
+ Collaborate with admissions, marketing, and other departments to understand communication needs.
**What's Needed?**
+ Bachelor's degree in marketing, communications, information technology, or a related field preferred.
+ Proven experience working with Slate CRM or other CRM systems such as Salesforce or HubSpot.
+ Strong understanding of email marketing principles and best practices.
+ Excellent analytical and problem-solving skills.
+ Experience in higher education is a plus.
**What's in it for me?**
+ Opportunity to work in a dynamic and supportive environment.
+ Engage in meaningful work that supports prospective students and key stakeholders.
+ Develop your skills in CRM management and email marketing.
+ Collaborate with a diverse team of professionals.
+ Potential for contract extensions based on performance.
**Upon completion of waiting period consultants are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Vision Plan
+ Health Savings Account
+ Health Flexible Spending Account
+ Dependent Care Flexible Spending Account
+ Supplemental Life Insurance
+ Short Term and Long Term Disability Insurance
+ Business Travel Insurance
+ 401(k), Plus Match
+ Weekly Pay
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

This is a Non-Employee Contingent Worker Role providing services for TIAA's family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.
This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting.
The anticipated term of this engagement will be 8 months. This term could be extended based on company business needs.
**CRM Engagement Specialist**
The CRM Engagement Specialist serves as the business liaison between the Wealth Distribution business and IT, supporting the processes associated with the Client Relationship Model (CRM) transformation strategy and execution. This job works closely with the business and key stakeholders to ensure the CRM is an effective tool to manage and grow existing and new relationships and monitor the client experience.
**Key Responsibilities and Duties**
+ Supports the CRM transformation strategy and the execution of this strategy, with an emphasis on optimizing the technologies and processes to drive a seamless associate and client experience.
+ Represents the Wealth Distribution business in reinforcing the need for the CRM transformation strategy to increase the integration and efficiency of technological partnerships and sales tools.
+ Serve as a support liaison between Wealth Distribution leadership and IT partners within workstreams to drive innovation in technology tools & processes.
+ Ability to work with minimal supervision and develops strong relationships with program leadership, sponsors, and workstream leaders.
+ Supports leadership by staying connected to trends in the business and industry pertaining to the development of the CRM transformation strategy.
+ Demonstrates ability to make recommendations of new techniques for addressing client needs and attracting new business.
+ Monitors the associate and client experience through the CRM transformation.
**Educational Requirements**
+ University (Degree) Preferred
**Work Experience**
+ 5+ Years Required; 7+ Years Preferred
**Physical Requirements**
+ Physical Requirements: Sedentary Work
**Career Level**
8IC
Start Date: 17-Nov-2025
End Date: 31-Jul-2026
Travel Required: No
**Anticipated Posting End Date:**

Base Pay Range: $58.65/hr - $78.84/hr
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.
___
**Equal Opportunity**
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Our full EEO & Non-Discrimination statement is on our careers home page ( , and you can read more about your rights and view government notices here ( .
**Accessibility Support**
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone:
Email:
**Drug and Smoking Policy**
TIAA maintains a drug-free and smoke/free workplace.
**Privacy Notices**
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here ( .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here ( .
For Applicants of TIAA Global Capabilities, click here ( .
For Applicants of Nuveen residing in Europe and APAC, please click here ( .
TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.
**Privacy Notices**
+ For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here ( .
+ For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here ( .
+ For Applicants of TIAA Global Capabilities, click here ( .
+ For Applicants of Nuveen residing in Europe and APAC, please click here ( .
**Nondiscrimination & Equal Opportunity Employment**
TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.
EEO is the Law ( Transparency
Philadelphia Ban the Box (

This is a Non-Employee Contingent Worker Role providing services for TIAA's family of companies and will be employed by TIAA's preferred 3rd Party Supplier. As a Non-Employee CW, perform a variety of moderately complex business planning, support, and project-related duties. Demonstrates an exceptional standard of quality and holds themselves accountable to achieving excellent results.
This role will sit onsite, likely in a hybrid capacity, at the location(s) listed in this posting.
The anticipated term of this engagement will be 8 months. This term could be extended based on company business needs.
**CRM Engagement Specialist**
The CRM Engagement Specialist serves as the business liaison between the Wealth Distribution business and IT, supporting the processes associated with the Client Relationship Model (CRM) transformation strategy and execution. This job works closely with the business and key stakeholders to ensure the CRM is an effective tool to manage and grow existing and new relationships and monitor the client experience.
**Key Responsibilities and Duties**
+ Supports the CRM transformation strategy and the execution of this strategy, with an emphasis on optimizing the technologies and processes to drive a seamless associate and client experience.
+ Represents the Wealth Distribution business in reinforcing the need for the CRM transformation strategy to increase the integration and efficiency of technological partnerships and sales tools.
+ Serve as a support liaison between Wealth Distribution leadership and IT partners within workstreams to drive innovation in technology tools & processes.
+ Ability to work with minimal supervision and develops strong relationships with program leadership, sponsors, and workstream leaders.
+ Supports leadership by staying connected to trends in the business and industry pertaining to the development of the CRM transformation strategy.
+ Demonstrates ability to make recommendations of new techniques for addressing client needs and attracting new business.
+ Monitors the associate and client experience through the CRM transformation.
**Educational Requirements**
+ University (Degree) Preferred
**Work Experience**
+ 5+ Years Required; 7+ Years Preferred
**Physical Requirements**
+ Physical Requirements: Sedentary Work
**Career Level**
8IC
Start Date: 17-Nov-2025
End Date: 31-Jul-2026
Travel Required: No
**Anticipated Posting End Date:**

Base Pay Range: $58.65/hr - $78.84/hr
Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location.
___
**Equal Opportunity**
We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.
Our full EEO & Non-Discrimination statement is on our careers home page ( , and you can read more about your rights and view government notices here ( .
**Accessibility Support**
TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.
If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:
Phone:
Email:
**Drug and Smoking Policy**
TIAA maintains a drug-free and smoke/free workplace.
**Privacy Notices**
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here ( .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here ( .
For Applicants of TIAA Global Capabilities, click here ( .
For Applicants of Nuveen residing in Europe and APAC, please click here ( .
TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.
**Privacy Notices**
+ For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here ( .
+ For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here ( .
+ For Applicants of TIAA Global Capabilities, click here ( .
+ For Applicants of Nuveen residing in Europe and APAC, please click here ( .
**Nondiscrimination & Equal Opportunity Employment**
TIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.
EEO is the Law ( Transparency
Philadelphia Ban the Box (

Description
Business Analyst, Dynamics 365 CRM
Location: Hybrid (3 days onsite in Woodland Hills, CA)
Salary Range: $120K - $160K + Comprehensive Benefits
Position Overview:
We are seeking an experienced Senior CRM Business Analyst to join our Business Solutions team. This role will focus on leveraging Microsoft Dynamics 365 CRM to deliver impactful, scalable solutions that optimize both user experience and business value. You will work closely with cross-functional teams across Sales, Marketing, Operations, and other departments to define requirements, design customized solutions, and manage the development lifecycle.
We are looking for someone who is a strategic problem-solver with hands-on technical expertise. This is a hybrid position that blends business analysis responsibilities with technical configuration and administration to ensure solutions are both efficient and user-centered.
Key Responsibilities:
+ Design, configure, and optimize Microsoft Dynamics 365 CRM solutions tailored to business goals.
+ Collaborate with cross-departmental stakeholders to translate business needs into clear technical requirements and acceptance criteria.
+ Write and manage detailed business and functional specifications to guide development and testing teams.
+ Configure Dynamics 365 CRM components, including workflows, entities, forms, dashboards, and business rules.
+ Utilize SQL and tools like Power BI for advanced data analysis and performance reporting.
+ Act as the primary liaison between stakeholders and technical teams to ensure seamless communication and delivery.
+ Support Agile project lifecycles, including requirements gathering, testing, and solution implementation.
+ Lead workshops, provide project updates, and ensure smooth knowledge transfer across teams.
+ Mentor junior analysts and facilitate knowledge sharing within the team.
Requirements
Qualifications and Skills:
+ Bachelor's degree in Computer Science, Information Systems, or a related technical field.
+ 5+ years of experience as a Business Analyst or Business Systems Analyst, with 3+ years specifically focused on Microsoft Dynamics 365 CRM.
+ Strong experience in configuring modules such as Sales, Marketing, or Customer Service within Dynamics 365 CRM.
+ Proficiency in writing complex SQL queries and optimizing performance in SQL Server Management Studio (SSMS).
+ Demonstrated expertise in gathering and documenting technical requirements and acceptance criteria.
+ Familiarity with project management tools like JIRA, Confluence, or ServiceNow (SNOW).
+ Collaborative mindset with exceptional communication and problem-solving skills.
Preferred & Technical Expertise:
+ Experience with Microsoft Power Platform, including:
+ Power Apps (Canvas or Model-Driven Apps)
+ Power BI for reporting and data visualization
+ Power Automate for workflow automation
+ Familiarity with Power Pages, Dataverse, Power Fx, and Azure Logic Apps.
+ Microsoft Dynamics 365 Certifications (e.g., MB-210, PL-200) are a strong plus.
+ Knowledge of Git and tools like Visual Studio for reviewing source code and collaborating with developers.
+ Strong presentation and stakeholder management skills, with the ability to simplify technical concepts for non-technical audiences.
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Senior Dynamics CRM Developer
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
**Job Location : New York City, NY**
**Job Description**
+ We are looking for a Senior Microsoft Dynamics and Power Apps developer, who is familiar with Dynamics CRM, AI Builder, and Co-Pilot.
+ The candidate will take ownership for the whole end to end delivery, performing analysis, design, configuration, testing, and maintenance of large-scale case management application.
+ The successful candidate will be a highly motivated individual with significant experience in architecture, design, and development of applications on MS Dynamics/power platform and having reasonably good communication skills.
+ He/she will be part of a global team that will help onboard different operational use-cases that currently require manual work and consequently bring more efficiency and risk reduction benefits for our Operations users.
+ This requires close collaboration with peer infrastructure teams, business function aligned teams and with business users.
+ Specifically, the person will be responsible for the following:Work with the Product owner/stakeholders/business analysts to understand the requirements, conducting tech analysis and producing project plan.Define Architecture and Design.
+ Build functionality within Dynamics in an iterative fashion with full unit and integration tests for each function.Responsible for Integrating external systems using Azure logic apps, data migration and setting up standard and custom reports.
+ Responsible for setup, administration, and user training of the Dynamics - CE system - Responsible for integrating AI Builder and CoPilot with Dynamics.
+ Responsible for setting up security configuration for the production and other environments.
+ Help support release deployment and provide postproduction support. **Required Skills:**
+ Experience delivering solutions using Microsoft Dynamic 365 Customer Engagement
+ Experience delivering solutions using Power Apps, Power automate, Plugins, AI Builder, CoPilot and related architecture and design practices.
+ Experience with Azure, Azure DevOps for CI/CD and C#.net.
+ Experience of iterative / agile development practices
+ Strong problem solving and troubleshooting skills with the ability to exercise mature judgment.
+ Excellent communication skills **Desired Skills:**
+ Dynamics CRM / Power Platform / Azure certifications
+ Familiar with basic Machine Learning concepts
+ Knowledge of Enterprise Architecture Patterns
+ Experience with full lifecycle application testing (functional, regression, performance, integration, etc.) and delivery management.
+ Comfortable with direct interaction with the business users at all levels **Qualifications:**
+ Bachelor's degree in computer science, equivalent field, or equivalent experience
+ 7+ years' experience building web applications
**Life at Capgemini**
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
+ Flexible work
+ Healthcare including dental, vision, mental health, and well-being programs
+ Financial well-being programs such as 401(k) and Employee Share Ownership Plan
+ Paid time off and paid holidays
+ Paid parental leave
+ Family building benefits like adoption assistance, surrogacy, and cryopreservation
+ Social well-being benefits like subsidized back-up child/elder care and tutoring
+ Mentoring, coaching and learning programs
+ Employee Resource Groups
+ Disaster Relief
**Disclaimer**
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Click the following link for more information on your rights as an Applicant.
**Salary Transparency**
Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is $100,000 to $130,000/yearly.
This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees.
**Note** : No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Ref. code:
Posted on: Oct 8, 2025
Experience Level: Experienced Professionals
Contract Type: Permanent
Location:
New York, NY, US
Brand: Capgemini
Professional Community: Software Engineering
Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

Job Description

Job Description

Title: CRM Integration Engineer

Type: Contract

Location:White House Station, NJ 08889 (onsite role)

JD:

Key Skills:

• CRM Integration
• Azure cloud platform
• person who can help for the integration for CRM system
• .net base with exp CRM integration using Kafka.
• Devops Environment

Position Overview:

We are looking for a highly experienced CRM Integration Engineer with a minimum of 10+ years of hands-on technical expertise in API design and development. The ideal candidate will possess a strong background in integrating systems and applications, with a focus on delivering high-quality solutions.

Key Responsibilities:

Demonstrate extensive hands-on experience with the following technologies and practices:

• Azure Function Apps , especially with durable functions
• Application Insights
• Key Vault
• Storage Account
• Open API
• API Management
• Integration using Kafka
• C# (.NET and .NET Core)
• App Registration
• JSON, REST, and data-based APIs
• GitHub
• Experience working in a Dev/Ops environment with Continuous Integration and Deployment
• Secure Development Practices
• Working experience in Dependency Injection
• TDD using .Net Unit testing and MoQ framework
• Proactive Performance and Telemetry Monitoring using Azure Application Insights

Preferred Qualifications:

• Experience integrating with Dynamics 365 using the Dataverse SDK or similar SDK-based integrations with other products.
• Proven ability to build scalable APIs capable of handling a high volume of transactions.

Job Description

Job Description

Benefits:

• 401(k)
• Employee discounts
• Free food & snacks
• Free uniforms
• Wellness resources

Prime IV Hydration & Wellness is a small business in Flemington, NJ. We are professional, customer-centric, and rewarding. Our goal is to provide our clients with an astonishing experience.

Our work environment includes:

• Relaxed atmosphere
• Flexible working hours
• Wellness programs
• On-the-job training

We are looking for a CRM Specialist/Front Desk Associate to join our team. The ideal candidate will be a friendly, organized, and detail-oriented individual with excellent communication skills. You will play a vital role in managing client interactions and ensuring smooth day-to-day operations. The successful candidate will be a team player who can work independently in a fast-paced environment.

In addition to your CRM responsibilities, you will be trained to manage the front desk, where you will greet, welcome, and direct customers, answer and refer inquiries and phone calls, schedule services, arrange courier deliveries, maintain a tidy and inviting reception area, and assist with light housekeeping and general hospitality to ensure a positive client experience. This hybrid role is central to both client engagement and guest services, ensuring a seamless experience for every customer. Your contribution will help us grow while delivering the highest level of care and hospitality to our clients.

Responsibilities:

• Making 20-30 outbound calls per hour
• Monitoring the CRM conversation tab and engaging promptly with clients
• Scheduling and confirming appointments
• Creating smart lists, running targeting campaigns, and managing the sales pipeline to move prospects effectively through each stage
• Greet visitors and direct them to the appropriate person or department.
• Answer incoming calls and transfer them to the appropriate person or department.
• Schedule appointments and maintain calendars.
• Perform basic administrative tasks, including filing, photocopying, and data entry.
• Provide general information about the company or its services.
• Maintain a neat and organized work area.

**Job Description:**
**CRM Operations Sr. Specialist, Saint Paul, MN**
**Collaborate with Innovative 3Mers Around the World**
Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
**This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.**
**The Impact You'll Make in this Role**
As a CRM Operations Sr. Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:
Responsibilities include but are not limited to:
+ Demonstrating CRM Expertise. Acting as the subject matter expert in CRM, providing guidance and insights to enhance business operations, including translating these into technical and process specifications for IT. Monitoring CRM work queues for new requests. Reporting, reviewing, and interpreting key Tier 1 KPIs.
+ Delivering exceptional service to stakeholders, ensuring their needs are met promptly and effectively by showcasing strong business acumen. Managing end-to-end team processes, including follow-up and escalation to meet SLAs.
+ Collaborating with cross-functional teams to prioritize tasks and achieve business objectives. Coordinating and supporting team strategy and transitions in cooperation with the team leader.
+ Leading projects and teams to drive CRM initiatives and improvements. Participating and leading global CRM related projects. Managing CRM requests, including system enhancements and design, building reports/dashboards.
+ Analyzing negative trends or delays in processes to identify root causes, enabling proactive improvement opportunities, and influencing strategy. Identifying opportunities to improve data quality and reduce task cycle time; recommend process improvements.
**Your Skills and Expertise**
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
+ Bachelor's degree or higher (completed and verified prior to start)
+ Five (5) years of experience as a CRM Administrator in a private, public, government or military environment
+ Five (5) years of experience working within Salesforce, SAP and Jira
+ Salesforce Certified Platform Administrator Accredited certificate
Additional qualifications that could help you succeed even further in this role include:
+ Proficiency in English (speaking and writing)
+ 3M Experience as a CRM Administrator
+ 3M Salesforce, SAP, bCom, Jira experience
+ Excellent coaching and presentation skills
+ Experience in international project management (team member)
+ Intermediate knowledge of Microsoft Excel
+ Works well in a team and is committed to achieving team goals
+ Ability to be proactive and have a forward-thinking attitude
+ Analytical and meticulous approach to tasks
+ Detail oriented and enjoys working with operational processes
+ Ability to proactively contribute to international projects
+ Committed to process improvement
+ Ability to prioritize tasks
+ Ability to solve problems and communicate clearly
+ Able to cope with complexity and uncertainty
+ Collaborative Team player with team leader skill set
+ Demonstrated ability to continuously maintain and improve productivity and service
+ Experience and comfort in working with multi-cultural stakeholders and environments
+ Ability to develop and exercise task specific projects with minimal supervision
+ Ability to lead a team as an informal / subject matter expert
+ Strong project management and leadership skills
+ High practical knowledge with leading the projects as a Project Leader with successful completion
**Work location:**
+ **Maplewood, MN**
+ This role follows an on-site working model, requiring the employee to work at least four days a week at the 3M Center in Maplewood, MN.
**Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).**
**Supporting Your Well-being**
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
**Chat with Max**
For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers.
Applicable to US Applicants Only:The expected compensation range for this position is $122,292 - $149,468, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: Faith Posting Date Range 10/16/2025 To 11/15/2025 Or until filled
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Learn more about 3M's creative solutions to the world's problems at or on Instagram, Facebook, and LinkedIn @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
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At 3M we apply science in collaborative ways to improve lives daily as our employees connect with customers all around the world. Learn more about 3M's creative solutions to global challenges at or on Twitter @3M or @3MNews.
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