1,222 Crm Analyst jobs in the United States

Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries.

The CRM Analyst supports the delivery, configuration, and improvement of business solutions built on Microsoft Dynamics 365 and the Power Platform. Working as part of the CRM and collaboration tools team, this role helps design, customize, and maintain applications using Power Apps, Power Automate, and Power BI, as well as assist with data integrations. The CRM Analyst collaborates with senior developers and business stakeholders to ensure systems meet business needs, improve processes, and provide reliable, user-friendly tools.

• Design, develop and implement variety of Power Platform and Dynamics 365 centric solutions.
• Work with Stakeholders and Customers to understand the business needs to properly build out new apps and features.
• Serve as a subject matter expert in all aspects of Power Platform, including:
  • Collaboration.
  • Business Process Management.
  • Document Management.
  • Power Apps (Canvas and Model Driven).
  • Power Automate.
• Collaborate day-to-day with an energetic team of like-minded developers, product managers and others.
• Participate in design, code and test review cycles.
• Identify areas and processes where Microsoft 365, and Power Platform can be better leveraged and facilitate process improvement.
• Quickly learn new technologies, platforms and deliver proof-of-concept solutions and/or prototypes.
• Deliver virtual demos and training sessions of custom workflow solutions to clients upon request.

REQUIRED:

• Bachelor's degree in Computer Science or equivalent combination of education and experience.
• Minimum 2 years' experience in the Microsoft Power Platform, Power Apps (Canvas and Model Driven apps), Power Automate, Dynamics 365 Sales Hub, Dynamics 365 Customer Insight Journeys, & Project Operations.
• Minimum 2 years of business systems development, analysis and support experience.
• Must be a U.S. Citizen and based in the United States.

DESIRED:

• Integration experience with Azure.
• Minimum 1 year experience of SharePoint interactions with Dynamics 365.
• Microsoft or other technical certifications (such as Dynamics 365 Sales Functional Consultant Associate, Dynamics 365 Marketing Functional Consultant Associate, and Microsoft Certified: Power Platform Functional Consultant Associate)
• JIRA experience
• Expert knowledge in Object Oriented Principles and Design Patterns
• Expert knowledge in database design and development
• Experience developing software using Agile/Scrum methodology

KNOWLEDGE, SKILLS, ABILITIES, AND OTHER CHARACTERISTICS:

• Professional commitment to high quality, and a passion for learning new skills.
• Detail-oriented individual with the ability to rapidly learn new concepts and technologies.
• Strong problem-solving skills, including providing simple solutions to complex situations.
• Must be a strong team player with the ability to communicate and collaborate effectively in a geographically disperse working environment.
• Must be able to speak and write English with advanced proficiencies and experience speaking with international customers is a plus.
• Should be able to work independently, as well as on teams, in an agile, global environment.
• Ensures that others involved in a project or effort are kept informed about developments and plans.
• Ensures that regular consistent communication takes place within area of responsibility.
• Candidate should be very much proactive and possess positive attitude.
• Should be highly self-motivated and strong team player.
• Strong interpersonal skills and independent time management skills.

This position is Hybrid - Remote and will require commuting to a designated office. Hybrid work schedules are determined by the hiring manager based on business need.

PAY, BENEFITS AND WORK SCHEDULE:

We offer a comprehensive and competitive benefits package. Employee benefits vary by role, however, may include Health and Wellness, Mental Health, Retirement Savings, Life and Disability, Paid Maternity and Parental Leave, Paid Time Off, Tuition Reimbursement, and an Employee Assistance Program.

All qualified candidates will receive consideration for all positions without regard to race, color, age, religion, sex (including pregnancy), sexual orientation, gender identity,national origin, veteran status,disability, genetic information, or other non-merit factors.

Regular full-time employees who apply will be considered along with external candidates. Employees with less than six months with their current position are not eligible to apply for job postings. Please discuss your interest in the position with your current manager/supervisor prior to submitting your completed application. It is highly recommended to apply through the PeopleSoft or Oceanet portals.

At Panduit, we don't just offer a job - we offer a career where your contributions directly impact our customers, the environment and our company's success. You'll have the opportunity to grow, innovate, and be a part of an inclusive team that celebrates both individual and collective achievements. If you're ready to elevate your career and help us deliver exceptional experiences to our customers, apply today and make your mark with Panduit!

Ready to turn data into decisions and drive global impact? Join us as a CRM Business Analyst and help shape the future of business operations with insights that matter!

The CRM Business Analyst transforms data into powerful insights that drive smarter decisions and boost performance across the business. They design efficient tools and processes that streamline operations, enhance reporting, and align with key metrics to hit revenue targets. This role partners with global teams at every level, making a direct impact on strategic outcomes.

What You Will Do

• Data Analysis & Design :
  • Serve as CRM system administrator, managing configurations, design, and data integrity.
  • Build reports and dashboards that power data-driven decisions across the business.
  • Lead data audits to ensure accuracy and elevate data quality.
  • Deliver deep, actionable insights through independent analysis and strategic recommendations.
  • Own CRM and Named Account data requirements, driving scalable solutions.
  • Contribute to agile teams by testing and enhancing new features and tools.
• Stakeholder Collaboration :
  • Partner with global stakeholders to align data strategies with business goals.
  • Drive cross-functional projects with internal and external teams.
  • Present impactful analytics to leadership, influencing key decisions.
  • Recommend process improvements that boost efficiency and performance.
• C ontinuous Growth :
  • Invest in personal development through ongoing training and system mastery.
  • Proactively expand expertise and stay ahead of industry trends.
  • Engage in conferences and user groups to share knowledge and gain fresh perspectives.

• Education: Bachelor's degree required; Major in quantitative field (economics, math, hard science, statistics) preferred.
• Certifications: Microsoft Dynamics certification preferred.
• Experience: 1-4 years in related role with experience supporting, reporting, and developing dashboards within a CRM platform, preferably Microsoft Dynamics.
• Skills: Strong knowledge of analytics and reporting, and advance Microsoft Excel skills.
• Interpersonal : Ability to work with all levels of the organization and experience supporting a diverse commercial team

• Competitive Pay & Benefits : Enjoy a robust Total Rewards Program that includes health, financial benefits, and more.
• Work-Life Balance : Flexible work options to help you achieve the perfect work-life balance. This role will require you to be in the office 50% of the time (schedule based on manager's discretion).
• Generous Time Off : Take advantage of our generous vacation, sick days, holidays, plus a volunteer day to give back to the community.
• Retirement & Growth : 401(k) match, profit sharing, and abundant growth and development opportunities to help you advance your career.
• Parental Leave : Because we care about your family and your future.

Texas Capital is built to help businesses and their leaders. Our depth of knowledge and expertise allows us to bring the best of the big firms at a scale that works for our clients, with highly experienced bankers who truly invest in people's success today and tomorrow.

While we are rooted in core financial products, we are differentiated by our approach. Our bankers are seasoned financial experts who possess deep experience across a multitude of industries. Equally important, they bring commitment investing the time and resources to understand our clients' immediate needs, identify market opportunities and meet long-term objectives. At Texas Capital, we do more than build business success. We build long-lasting relationships.

Texas Capital provides a variety of benefits to colleagues, including health insurance coverage, wellness program, fertility and family building aids, life and disability insurance, retirement savings plans with a generous 401K match, paid leave programs, paid holidays, and paid time off (PTO).

Headquartered in Dallas with offices in Austin, Fort Worth, Houston, Richardson, Plano and San Antonio, Texas Capital was recently named Best Regional Bank in 2024 by Bankrate and was named to The Dallas Morning News' Dallas-Fort Worth metroplex Top Workplaces 2023 and GoBankingRate's 2023 list of Best Regional Banks.

The Product Sr. Analyst plays a key role in defining product requirements, working closely with stakeholders to refine user stories and drive product improvements.

• Develop detailed product requirements and user stories with clear acceptance criteria.
• Work with engineering teams to prioritize and manage the product backlog.
• Conduct user research and competitive analysis to enhance product features.
• Support the implementation of Agile methodologies, including sprint planning and retrospectives.
• Collaborate with UX/UI teams to optimize product design and user experience.

• 5+ years of experience in product management, business analysis, or a related field.
• Strong experience working with Agile teams and tools like Jira or Azure DevOps.
• Ability to translate business needs into technical requirements.

The duties listed above are the essential functions, or fundamental duties within the job classification. The essential functions of individual positions within the classification may differ. Texas Capital Bank may assign reasonably related additional duties to individual employees consistent with standard departmental policy. Texas Capital is an Equal Opportunity Employer.

5 - 10 years' experience in leading Salesforce design, build & deployment activities

The individual will be involved in delivering, operating and supporting the CRM projects and services. The IT Solution Architect is responsible for working closely with commercial teams and CRM development teams to deliver solutions.

The individual will be involved in delivering, operating and supporting the CRM projects and services.
The IT Solution Architect is responsible for working closely with commercial teams and CRM development teams to deliver scalable and sustainable solutions.

The individual will be a key contributor to the execution and vision of the IT Commercial strategy and roadmap for CRM. The position requires strong CRM design, implementation, and support experience in large multi-national instances of Salesforce.com.

Responsibilities:

- Wok with commercial teams to capture business requirements, prioritize a development back-log and plan a delivery schedule for the business
- Design CRM solutions in areas such as Account Planning, Customers Segmentation, Territory Management, Pipeline Management, Opportunities Management, Customer Master Data, Marketing Automation and Service Cloud.
- Oversee solution architecture and design for CRM implementation, working in conjunction with technical architects to follow defined SDLC
- Evaluates and leverage CRM emerging technologies to support the company growth and strategy.
- Be a thought leader and drive innovation and adoption of CRM by providing valuable strategies and solutions

Experience and Skills:
- 5 - 10 years' experience in leading Salesforce design, build & deployment activities.
- Ability to understand and solve business and technology challenges related to the implementation of CRM technologies.
- Experience designing and delivering platform-based applications
- Experience in managing and deploying SaaS platforms.
- Experience leading agile delivery processes to guide development teams to deliver the desired business user stories
- Global lead responsible in governing cross-functional/cross-regions solutions and ability to manage processes end-to-end
- Excellent communication skills, Exceptional written, verbal and presentation skills to a diverse set of audiences
- Ability to operate effectively in a global multi-cultural environment and drive harmonization and standardization
- Experience in life sciences and/or medical device company preferred

Location: TBD - work hours must overlap with US Time Zones

Education: Bachelor's Degree Level or above in IT

Licenses/ Certifications:
- Salesforce.com Certified Sales/Service Consultant, Salesforce.com Certified Administrator, and/or Salesforce.com Certified Developer,
- Training/certification in ITIL, Agile, Project Management preferred

Physical Demands: Office (PC/Phone/Video Conf.) and meeting based work with occasional International travel

Travel Requirements: ?10%

Key Skills and Responsibilities

Requirements definition and management -
Leads the selection of the requirements approach for projects, selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches. Defines and manages scoping, requirements definition and prioritisation activities for initiatives of enterprise size and complexity. Facilitates input from stakeholders, provides constructive challenge and enables effective prioritisation of requirements. Reviews requirements for errors and omissions. Establishes the requirements base-lines, obtains formal agreement to requirements, and ensures traceability to source. Investigates, manages, and applies authorised requests for changes to base-lined requirements, in line with change management policy.

Data modelling and design -
Investigates corporate data requirements, and applies data analysis, design, modelling, and quality assurance techniques, to establish, modify or maintain data structures and their associated components (entity descriptions, relationship descriptions, attribute definitions). Provides advice and guidance to database designers and others using the data structures and associated components.

Service acceptance - SEAC -
Engages with technical design and project managers or Project Management Office, to ensure correct products are produced, in a timely fashion. Evaluates the quality of project outputs against agreed service acceptance criteria.

Solution architecture - ARCH -
Leads the development of architectures for complex solutions, ensuring consistency with specified requirements agreed with both external, and internal customers. Takes full responsibility for the balance between functional, service quality and systems management requirements within a significant area of the organisation. Establishes policy and strategy for the selection of solution architecture components, and co-ordinates design activities, promoting the discipline to ensure consistency. Ensures that appropriate standards (corporate, industry, national and international) are adhered to. Within a business change programme, manages the target design, policies and standards, working proactively to maintain a stable, viable architecture and ensure consistency of design across projects within the programme.

Specialist advice - TECH -
Provides organisational leadership to promote the development and exploitation of specialist knowledge in the organisation. Maintains a network of recognised experts (inside and/or outside the organisation) who can deliver expert advice in areas relevant to the organisation's current and future needs.

Systems design - DESN -
Adopts and adapts appropriate systems design methods, tools and techniques selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches, and ensures they are applied effectively. Designs large or complex systems. Undertakes impact analysis on major design options and trade-off. Makes recommendations and assesses and manages associated risks. Reviews others' systems designs to ensure selection of appropriate technology, efficient use of resources, and integration of multiple systems and technology. Ensures that the system design balances functional and non-functional requirements. Contributes to development of systems design policies and standards and selection of architecture components.