64,708 Customer Focused Approach jobs in the United States

Customer Support Service Analyst

43065 Warren, Ohio Rose International

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Job Description

Date Posted: 06/17/2025

Hiring Organization: Rose International

Position Number: 484302

Industry: Insurance

Job Title: Customer Support Service Analyst

Job Location: Columbus, OH, USA, 43215

Work Model: Hybrid

Work Model Details: Hybrid work schedule

Shift:

Training Hours:

Monday-Friday, 9:00-5:30 EST

Employment Type: Temp to Hire

FT/PT: Full-Time

Estimated Duration (In months): 7

Min Hourly Rate ($): 19.00

Max Hourly Rate ($): 19.00

Must Have Skills/Attributes: Customer Service

Nice To Have Skills/Attributes: Banking/Financial, Hospitality, Insurance

Experience Desired: 2-3 years in Banking, finance or customer service a plus (2 yrs)

Required Minimum Education: Associate degree

Preferred Education: Bachelor’s Degree

Job Description

Required Education:

• Associate degree or bachelor's degree

• Fresh graduates are welcome to apply

Required Training:

• Client will provide training, and training will be paid (Need to attend 100%)

Required Experience:

• Excellent verbal and written communication skills for effectively communicating with others

• Proficiency with computers and common office software

As a Representative, you will provide extraordinary care to our members, partners, plan sponsors, and investment professionals

You will understand high-level product/plan and regulatory requirements to analyze and resolve general accounts; plan fees or plan inquiry questions will be key to success

Additionally, you will effectively interpret and articulate the Client's marketing strategies when communicating with customers

Customer Support Service Analyst Responsibilities:

• Receives and responds to incoming calls from investment professionals, plan sponsors, and members on a variety of topics and understands the different product suites, including current line-up and products no longer sold that still require servicing

• Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our members better than anyone and using the information in a way that drives the relationship deeper

**Only those lawfully authorized to work in the designated country associated with the position will be considered. **

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. **

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

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Customer Support Service Analyst

43082 Westerville, Ohio Rose International

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Job Description

Date Posted: 06/17/2025

Hiring Organization: Rose International

Position Number: 484302

Industry: Insurance

Job Title: Customer Support Service Analyst

Job Location: Columbus, OH, USA, 43215

Work Model: Hybrid

Work Model Details: Hybrid work schedule

Shift:

Training Hours:

Monday-Friday, 9:00-5:30 EST

Employment Type: Temp to Hire

FT/PT: Full-Time

Estimated Duration (In months): 7

Min Hourly Rate ($): 19.00

Max Hourly Rate ($): 19.00

Must Have Skills/Attributes: Customer Service

Nice To Have Skills/Attributes: Banking/Financial, Hospitality, Insurance

Experience Desired: 2-3 years in Banking, finance or customer service a plus (2 yrs)

Required Minimum Education: Associate degree

Preferred Education: Bachelor’s Degree

Job Description

Required Education:

• Associate degree or bachelor's degree

• Fresh graduates are welcome to apply

Required Training:

• Client will provide training, and training will be paid (Need to attend 100%)

Required Experience:

• Excellent verbal and written communication skills for effectively communicating with others

• Proficiency with computers and common office software

As a Representative, you will provide extraordinary care to our members, partners, plan sponsors, and investment professionals

You will understand high-level product/plan and regulatory requirements to analyze and resolve general accounts; plan fees or plan inquiry questions will be key to success

Additionally, you will effectively interpret and articulate the Client's marketing strategies when communicating with customers

Customer Support Service Analyst Responsibilities:

• Receives and responds to incoming calls from investment professionals, plan sponsors, and members on a variety of topics and understands the different product suites, including current line-up and products no longer sold that still require servicing

• Maintains a record of the conversations and follows a process of documentation to support our strategy of knowing our members better than anyone and using the information in a way that drives the relationship deeper

**Only those lawfully authorized to work in the designated country associated with the position will be considered. **

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client’s business needs and requirements. **

Benefits:

For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.

California Pay Equity:

For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.

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Customer Service And Support

Premium Job
Remote Globe Life Inc

Posted 3 days ago

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Job Description

Full time Permanent

We are seeking a friendly and dedicated Remote Customer Service Representative to join our dynamic team. In this role, you will assist customers by providing timely solutions to inquiries, troubleshooting issues, and ensuring a positive experience. The ideal candidate will possess excellent communication skills, a problem-solving mindset, and a passion for helping others. This is a fully remote position, offering flexibility in work-life balance.

Key Responsibilities:

  • Handle inbound customer inquiries via phone, email, or chat.
  • Resolve customer issues and provide product/service information.
  • Document and track customer interactions and feedback.
  • Ensure high levels of customer satisfaction and retention.

US Benefits:

  1. Health & Wellness Coverage: Comprehensive medical, dental, and vision insurance.
  2. Paid Time Off (PTO): Generous vacation days, sick leave, and paid holidays.
  3. Retirement Savings Plan: 401(k) with company match to help secure your financial future.
  4. Work-Life Balance: Flexible scheduling and remote work options.

Ready to provide exceptional service while enjoying the benefits of remote work? Apply today!

Company Details

At Globe Life, we believe in making a lasting impact on the lives of our policyholders and the communities we serve. As a leading provider of life and supplemental health insurance, we are committed to helping protect the financial future of working families across the United States. With over a century of experience, Globe Life has built a strong reputation for reliability, integrity, and service. Our mission is simple: to provide affordable, straightforward insurance solutions that give people peace of mind when they need it most. We pride ourselves on our inclusive and supportive workplace culture, where employees are encouraged to grow, innovate, and make a difference. Whether you're just starting your career or looking to take the next step, Globe Life offers opportunities to thrive, with training, advancement, and a purpose-driven environment. Join us in building a future where every family has the protection they deserve.
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Customer Service And Support

Premium Job
30006 Marietta $17 - $25 per hour Wellstar health system

Posted 7 days ago

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Job Description

Full time Permanent

We are seeking a dedicated and customer-focused individual to join our team at Wellstar Health System as a Customer Service And Support representative. In this role, you will be responsible for providing exceptional customer service and support to our patients, visitors, and staff. If you are a team player with excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
  • Respond to customer inquiries and provide information about our services
  • Assist customers with scheduling appointments and resolving issues
  • Handle customer complaints and escalate as needed
  • Maintain accurate records of customer interactions
  • Collaborate with other departments to ensure customer satisfaction
Qualifications:
  • High school diploma or equivalent
  • Prior customer service experience preferred
  • Excellent communication and interpersonal skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in Microsoft Office applications

If you are looking for a rewarding opportunity to make a difference in the lives of others, apply now to join our Customer Service And Support team at Wellstar Health System!

Company Details

At Wellstar, people are at the center of everything we do and every decision we make. As a not-for-profit organization, we have made a generational commitment to transform healthcare for all. We work to ensure every person has access to personalized care that helps them spend more time being a person, rather than a patient. That’s what we mean when we say we’re more than healthcare–we’re People Care. Our patients are the center of everything we do. We're nationally ranked and locally recognized for our high-quality care, inclusive culture, exceptional doctors and caregivers, and one of the largest and most integrated healthcare systems in Georgia.
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Customer Service And Support

Premium Job
Remote Dawn Foods Corporation Ltd

Posted 11 days ago

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Job Description

Full time Permanent

Summary:
Our Customer Service Agents are the friendly, solution-oriented first point of contact for our customers. They handle inquiries, resolve issues, and ensure every interaction leaves the customer satisfied and supported.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, chat, or in-person, as applicable.
  • Resolve product or service problems by clarifying the customer’s complaint, determining the cause, selecting the best solution, and following up to ensure resolution.
  • Maintain detailed records of customer interactions and transactions.
  • Communicate and coordinate with internal departments to address customer needs.
  • Stay up to date with product knowledge, company policies, and best practices to provide accurate information.
  • Follow communication scripts and guidelines where necessary while adapting to each customer’s unique situation.
  • Identify opportunities to improve processes and share feedback with the team.

Requirements:

  • Proven experience in a customer service or support role preferred.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and multitasking abilities.
  • Positive attitude, patience, and empathy for customers.
  • Basic computer proficiency and familiarity with CRM systems is a plus.
  • High school diploma or equivalent; further education is an advantage.

Why Join Us:
We believe in empowering our Customer Service Agents with the training, tools, and support they need to succeed — and to grow with us. If you enjoy helping people and thrive in a fast-paced environment, we’d love to hear from you!

Company Details

Dawn Foods Corp. Ltd. has been a trusted name in the bakery industry for decades, known for bringing exceptional quality, freshness, and innovation to bakeries, restaurants, and retailers across the United States. From our classic breads to a wide assortment of artisanal baked goods, we take pride in crafting products that nourish communities and delight customers every day.
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Customer Service Support

62523 Decatur, Illinois Primient

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Job Description

Customer Service Support | Primient

About Primient

Primient is a century old company with an entrepreneurial spirit. We are a leading producer of food and industrial ingredients made from plant-based, renewable sources. We deliver value through deep technical, commercial, and operational excellence that is backed by our long-standing corn wet milling heritage. Wherever we are in the process, from field to customer, our priorities are focused on ensuring we produce the safest, highest quality products through practices that uphold both our responsibility and commitments to the challenge and drive for excellence, our people and our planet. We are a privately held company with locations across the US, Mexico, Poland, and Brazil. We're investing in our plants and people to unlock our potential in the industrial and food sectors. Guided by our values of Safety, Excellence, Integrity, and Growth, we're focused on growing our business, our reputation, and the career of every teammate.

About the Role

Provide support on transactional processes within SAP, including but not limited to order entry, invoicing, documentation requests, and special projects. This role is built as a developmental role to gain knowledge of the company and prepare employee for future development in Customer Service Department or other departments within the company.

Key responsibilities: Customer Service Coordinator

  • Main Accountabilities

    Processing orders and managing customer requests

    Processing customer complaints, returns, and invoices

    Responding to customer requests for: product information and samples

    Investigation of problems and determining solutions both individually and within a team environment

    Creation and maintenance of customer master data

    Work collaboratively with entire Supply Chain Team
About You

QUALIFICATIONS

Education and Experience
  • High school diploma or equivalent required; a bachelor's degree in a related field is preferred.
  • Previous experience in customer service or administrative roles is highly desirable.
  • SAP or strong analytical experience
  • Must be self-motivated with the ability to work alone or with limited supervision
  • Ability to take initiative to identify and initiate improvements across various processes and systems
  • Ability to organize and present information to wide variety of people
  • Excellent skills in organization, prioritizing and managing time
  • Strong attention to detail with a high level of accuracy
SKILLS / KNOWLEDGE
  • Strong verbal and written communication skills
  • Ability to work in a fast-paced team environment
  • Excellent computer skills
  • Detail oriented with a high level of accuracy
  • Ability to problem solve and provide solutions
  • Decision making capabilities in fast paced, ever changing environment
  • Organized and ability to multitask
  • Continuous improvement mindset
Total Rewards
The annual pay range estimated for this position is $34,811.20 - $52,216.80 + overtime

Please note that while this range reflects the full spectrum of compensation available for this role, individual compensation will be determined based on several factors including your experience, skills, and alignment with the role's responsibilities. During the interview process there will be an opportunity to discuss how your background fits into the pay range.

We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
  • Competitive Pay
  • Multiple Healthcare plan choices
  • Dental and vision insurance
  • A 401(k) plan with company and matching contributions
  • Short- and Long-Term Disability
  • Life, AD&D, and Voluntary Insurance plans
  • Paid holidays & vacation
  • Floating days off
  • Parental leave for new parents
  • Employee resource groups
  • Learning & development programs
  • Fun culture where you have an opportunity in shaping our future


Career Path & Culture

Primient is committed to a workplace that is all in - ensuring everyone has the opportunity to develop and shape a career that matters in an open culture which embraces equity, diversity and belonging. We challenge old ways of thinking; and encourage employee voices to be a guiding force for ongoing learning.

Primient supports a culture of inclusion that respects individual strengths, views, and experiences. We believe our differences make better decisions, drive excellence, and deliver better business results. Primient employees experience autonomy and accountability in their role. Here, employees control their destiny as there is opportunity for career growth and pathways outside the norm.

Diversity, Equity, Inclusion & Belonging

We are believers in the power of difference. We strive to represent the communities in which we operate and to provide an inclusive, welcoming environment for all. We want Primient to be a place where every employee feels they belong and knows they are seen, heard, valued and safe to speak up. Our aspiration is to unlock the full potential in diverse perspectives, while offering everyone an equal chance to grow,

Primient is an equal opportunity employer, committed to the strength of an inclusive workforce .

California Consumer Privacy Act ("CCPA")

The Company is committed to complying with the California Consumer Privacy Act ("CCPA") and all data privacy and laws in the jurisdictions in which it recruits and hires employees. We collect the following categories of personal information for the purpose of hiring the best qualified applicants and to comply with applicable employment laws: Name and contact information; Job preference and work availability; Social Security Number and/or other identification information; Education and qualifications; Employment history and experience; Military service; Reference and background check information, including relevant criminal history and credit history; Social media information; Pre-employment test results; Post-offer medical examination information and results, including drug test results; Voluntary self-disclosure information regarding minority, veteran, and disability status; and Information provided by you during the hiring process.
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Customer Service Support

46626 South Bend, Indiana Lippert Components

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Job Description

Ultimately, this role will consist of multiple areas of administration duties including but not limited to: vetting and transferring incoming phone calls and cases, customer account support, ordering of supplies/equipment when necessary. Duties and R Customer Service, Support, Service, Manufacturing, Retail, Customer

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Customer Service Support

98520 Junction City, Oregon Grays Harbor PUD

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Job Description

Salary: $23.12 - $9.29 Hourly
Location : Aberdeen, WA
Job Type: Full-Time
Job Number: 25-0009
Department: Customer Service
Opening Date: 06/27/2025
Closing Date: Continuous

About the Position

Our Mission
Serve our community with high value utility services at the lowest practical cost.

General Description
Under the supervision of the Customer Service Director and Customer Service Supervisor, provides prompt, courteous, and efficient customer service. Customer Service Support duties include payment processing, mail processing, switchboard, reception and drive-up.

Applicants should have strong interpersonal skills; accurate cash handling experience; personal computer and data entry experience; knowledge of office machines; positive attitude and experience in serving customers. Bilingual skills are highly desirable.

Status: Full-time, Non-exempt, Union
Work Week: Monday - Friday
First Review Date: Monday, July 14, 2025 at 5:00 pm
Hourly Wage Rate:
1st Six Months: 23.12
2nd Six Months: 25.20
3rd Six Months: 27.23
After 18 Months: 29.29
Duties and Responsibilities
Mail
  • Pick up and make deliveries.
  • Operate mail and payment processing equipment.
  • Process inter-office mail.
  • Maintain adequate supplies for mail processing in the Customer Service Department.
  • Properly dispose of confidential documents from the Customer Service Department.
  • Process outgoing mail.
General Office Support
  • Operate standard office equipment and machines such as computer, fax, calculator, copy machine, and multi-line telephones.
  • Process returned mail.
  • Sort and file records, correspondence, contracts and other documents.
Customer Contact
  • Answer and route incoming calls at switchboard.
  • Direct customers to correct departments within the District.
  • Provide backup and fill-in for Customer Service as necessary or assigned.
  • Respond to customer general billing inquiries, e.g. calculation of residential and/or small commercial billing rates.
  • Generate edits and update customer records.
  • Serve as the first line of customer contact, which includes handling confidential information and documentation.
Customer Accounting
  • Maintain adequate monetary supply and balance safe.
  • Balance and post cash receipts from District offices and pay stations.
  • Prepare bank deposits daily.
  • Process agency payments.
  • Sort and distribute customer correspondence.
  • Perform cashiering duties.
Miscellaneous Duties
  • Participate in District sponsored training.
  • May be requested to work overtime.
  • Process change order requests for Support staff.
  • Perform other related duties as assigned.
  • Assist in providing training as needed.
Qualifications and Working Conditions
Knowledge, Skills, and Abilities (KSAs)
  • Experience in clerical functions, including using personal computers, filing, calculators, and ten-key.
  • Ability to accurately handle money transactions, including balancing receipts.
  • Ability to operate a multi-line switchboard, handling large numbers of calls per day.
  • Ability to meet and converse with the public in a courteous and friendly manner.
  • Ability to communicate effectively both verbally and in writing and possess exceptionally good* human relations skills.
  • Ability to deal tactfully, effectively and courteously with upset customers or when under pressure.
  • Ability to use sound judgment when problem solving.
  • Ability to establish effective working relationships with District personnel, customers, and the public.
  • Ability to understand and follow instructions.
  • Ability to work in a large office, dealing with a variety of personality styles.
  • Ability to be punctual and regular in attendance.
  • Ability to multi-task, plan and manage time effectively.
  • Ability to work with or without supervision.
  • Knowledge of fundamental mathematics.
  • Ability to write and print legibly.
  • Ability to use office equipment, including mail processing equipment and a postage machine.
  • Ability to maintain confidentiality of restricted or private information and records, and effectively handle sensitive matters.
*Exceptionally good is defined as a person who has the following characteristics: Uses good judgment, listening skills, is positive, cooperates, treats people with dignity and respect, willingness to help others.

Education and Experience
  • High school diploma or equivalent is required.
  • Post high school education or training, or comparable work experience that aligns with the requirements of the position is preferred.
Preferred Qualifications

One (1) year of experience in customer service or closely related positions, and a solid understanding of effective customer service functions, cash handling, and general office procedures.

Other Requirements

Possess a valid Washington State Driver's license and qualify for the District's auto liability insurance.
  • Work is performed in a busy office setting, with long periods of sitting and/or standing.
  • Work may require driving to off-site locations.
  • Work involves interaction with customers who may at times be upset and verbally abusive.

EMPLOYEE BENEFITS
As of September 2023

The information below is a summary of the District's employment practices. For complete information and specific criteria refer to the Collective Bargaining Agreement and appropriate District policies.

All provisions in this summary are subject to change.

PAID TIME OFF (PTO) PLAN
The Personal Leave bank is a combined leave bank. It can be used for sickness and vacation and other absences as requested. PTO is accrued each pay-period. Regular, full-time employees earn Personal Leave as indicated below. Personal Leave for part-time employees will be prorated based on hours worked.

HOLIDAYS
The following holidays are observed: New Year's Day, Martin Luther King Day, President's Day, Memorial Day, Fourth of July, Labor Day, Veterans' Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Day, Christmas Eve (when falls on Monday-Thursday).

Each August 1st, regular employees will receive three additional holidays, designated as "Floating Holidays". The Floating Holidays are available on August 1 of each year and must be used within the next 12 months.

RETIREMENT PLAN
The District is a member of the Washington State Public Employee's Retirement System (PERS). Participation is mandatory for all employees in eligible positions. Both the employee and the employer make contributions to the PERS system. PERS determines the percentage of Employee and Employer contributions. Employee contributions are made on a tax-deferred basis.

MEDICAL INSURANCE
Regular employees receive Medical/Vision Insurance. Coverage begins on the first day of the month following employment. The District will pay ninety percent (90%) and the employee will pay ten percent (10%) of the total Medical premium for selected coverage.

Employees who retire under PERS or Social Security are provided with the same Medical and Dental coverage as active employees for a period of time equivalent to 1 month of coverage for each month of service, or, until age 65, whichever is sooner. Division of premium is the same as for active employees. Those retirees whose medical coverage extends up to age 65 are eligible for Supplemental Medicare coverage, based on a fixed District premium. Dental coverage ends at age 65.

DENTAL INSURANCE
Dental Insurance is also provided for regular employees. The District will pay ninety percent (90%) and the employee will pay ten percent (10%) of the total Dental premium for their selected coverage. Coverage begins on the first day of the month following employment.

LIFE INSURANCE
The District provides a 40,000 basic/double indemnity life insurance policy for each regular employee. In addition, each employee will be insured for Accidental Death & Dismemberment (AD&D) in the amount of 100,000.

Additional Life and/or AD&D Insurance is available for individual purchase.

LONG TERM DISABILITY (LTD) INSURANCE
Following the six-month eligibility requirement, regular employees are provided with LTD Insurance that provides a benefit of 40% of regular earnings. The employee has the option of purchasing an additional 20% of coverage. Benefits are available after the ninetieth day of disability.

DEFERRED COMPENSATION
IRS sponsored plans 401(k) and 457 are available to regular employees. Contributions to such plans are made on a tax-deferred basis. Employees are eligible to participate after six months of employment.

For regular bargaining unit employees with one (1) credited year of service, the District will match fifty percent (50%) of the Participant's Voluntary 401(k) deferrals up to the first two percent (2%) of the Participant's effective compensation (maximum of one percent (1 %)).

With two (2) credited years of service, the District will match fifty percent (50%) of the Participant's Voluntary 401(k) deferrals up to the first four percent (4%) of the Participant's effective compensation (maximum of two percent (2%)).

With three (3) credited years of service, the District will match fifty percent (50%) of the Participant's Voluntary 401(k) deferrals up to the first six percent (6%) of the Participant's effective compensation (maximum of three percent (3%)).

Thereafter, the District will match fifty percent (50%) of the Participant's Voluntary 401(k) deferrals up to the first eight percent (8%) of the Participant's effective compensation (maximum of four percent (4%)).

CREDIT UNION
Membership in the Utility Employees Federal Credit Union is offered to the District employees and their families. Payroll deduction is available for deposits and loan payments.
01

Please describe your experience dealing with difficult or upset customers.
02

Please describe your experience performing customer service work.
03

Please describe your experience handling confidential information/documentation.
04

Please describe your experience handling money transactions, including balancing receipts.
05

Please describe your experience working in a team-oriented and fast-paced work environment.
06

Are you bilingual/multilingual? If so, please list all languages you are fluent in.
07

How many years of experience do you have performing customer service functions?
  • 0 to 1 year of experience
  • 1 to 3 years of experience.
  • 3 to 6 years of experience.
  • 6 or more years of experience.

08

Please indicate your skill level using Microsoft Word.
  • I have little to no experience using this program.
  • I have a basic skill level using this program.
  • I have an intermediate skill level using this program.
  • I have an advanced skill level using this program.

09

Please indicate your skill level using Microsoft Excel.
  • I have little to no experience using this program.
  • I have a basic skill level using this program.
  • I have an intermediate skill level using this program.
  • I have an advanced skill level using this program.

10

Please indicate your skill level using Microsoft Outlook.
  • I have little to no experience using this program.
  • I have a basic skill level using this program.
  • I have an intermediate skill level using this program.
  • I have an advanced skill level using this program.

11

Please list any other relevant applications and/or software programs you have experience using, including your skill level with each.
Required Question
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Customer Service Support

92108 Mission Valley, California Teledyne

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Job Description

**Be visionary**
Teledyne Technologies Incorporated provides enabling technologies for industrial growth markets that require advanced technology and high reliability. These markets include aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, deepwater oil and gas exploration and production, medical imaging and pharmaceutical research?
We are looking for individuals who thrive on making an impact and want the excitement of being on a team that wins.
**Job Description**
**Job Summary**
Responsible for providing effective customer service for all internal and external Company customers by utilizing knowledge of Company products and programs. Also responsible for developing and maintaining positive customer relations, as well as team member relations within the Customer Service Department. Uses professional concepts and business acumen. Works on problems of moderate complexity, diversification or expense. Normally receives little instruction on day-to-day work, general instructions on new projects or assignments.
**Essential Duties and Responsibilities** include the following. Other duties may be assigned.
Responds to customer inquiries regarding RMA's and RMA Status requests including services and exchanges
Provides timely feedback to the customer including shipping date, anticipated delays, and any additional information needed by customer.
Maintain database with statuses of returned materials and accounts for return inventory - including repairs, replacements, and delivery.
Meets and exceeds customer's service expectations.
Solicits sale of new or additional services.
To perform the job successfully, an individual should demonstrate the following competencies:
**Problem Solving** - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Works well in group problem solving situations.
**Project Management** - Communicates changes and progress.
**Technical Skills** - Pursues training and development opportunities; Strives to continuously build knowledge and skills.
**Customer Service** - Responds promptly to customer needs; Meets commitments.
**Oral Communication** - Listens and gets clarification; Responds well to questions; Participates in meetings.
**Written Communication** - Writes clearly and informatively; Edits work for spelling and grammar; Presents numerical data effectively; Able to read and interpret written information.
**Teamwork** - Gives and welcomes feedback; Supports everyone's efforts to succeed.
**Business Acumen** - Understands business implications of decisions.
**Ethics** - Treats people with respect.
**Organizational Support** - Follows policies and procedures; Supports organization's goals and values.
**Judgment** - Includes appropriate people in decision-making process.
**Motivation** - Demonstrates persistence and overcomes obstacles.
**Planning/Organizing** - Prioritizes and plans work activities; Uses time efficiently.
**Professionalism** - Approaches others in a tactful manner; Reacts well under pressure; Accepts responsibility for own actions; Follows through on commitments.
**Quality** - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
**Quantity** - Completes work in a timely manner; Strives to increase productivity.
**Safety and Security** - Observes safety and security procedures including using Personal Protective Equipment (PPE) as required and wearing company issued badge when on company property; Reports potentially unsafe conditions; Uses equipment and materials properly.
**Adaptability** - Adapts to changes in the work environment; Able to deal with frequent change, delays, or unexpected events.
**Initiative** - Seeks increased responsibilities; Asks for and offers help when needed.
**Innovation** - Generates suggestions for improving work.
**Attendance/Punctuality** - Is consistently at work and on time; Ensures work responsibilities are covered when absent.
**Qualifications**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Education and/or Experience**
Minimum of 5-10 years of experience in a similar position required. One year certificate from college or technical school preferred and/or equivalent related experience and/or training; or equivalent combination of education and experience.
**Language Skills:** Ability to speak effectively to customers or employees of organization.
**Mathematical Skills:** Ability to calculate figures and amounts such as discounts and percentages
**Reasoning Ability:** Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
**Computer Skills:** To perform this job successfully, an individual should have a general knowledge of Microsoft Office.
**Salary Range:**
$42,800.00-$57,100.000
**Pay Transparency**
The anticipated salary range listed for this role is only an estimate. Actual compensation for successful candidates is carefully determined based on several factors including, but not limited to, location, education/training, work experience, key skills, and type of position.
Teledyne conducts background checks on qualified applicants who receive a conditional offer of employment in accordance with applicable laws, regulations and ordinances. Background checks may include, but are not limited to, education verification, employment history and verification, criminal convictions, Motor Vehicle Report (MVR & driving history), reference check, credit checks/credit history and drug testing. All qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
Teledyne and all of our employees are committed to conducting business with the highest ethical standards. We require all employees to comply with all applicable laws, regulations, rules and regulatory orders. Our reputation for honesty, integrity and high ethics is as important to us as our reputation for making innovative sensing solutions.
Teledyne is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other characteristic or non-merit based factor made unlawful by federal, state, or local laws. ?
You may not realize it, but Teledyne enables many of the products and services you use every day **.**
Teledyne provides enabling technologies to sense, transmit and analyze information for industrial growth markets, including aerospace and defense, factory automation, air and water quality environmental monitoring, electronics design and development, oceanographic research, energy, medical imaging and pharmaceutical research.
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Customer Service Support

63042 St. Louis, Missouri Imperial Dade

Posted 2 days ago

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Job Description

You will:Answer customers' calls in a prompt, friendly, and professional manner. Interface with customers by telephone, electronically, or face-to-face. Assist with delivery challenges and customer returns. Optimize fill rates by providing substituti Customer Service, Support, Service Manager, Retail, Customer

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