729 Customer Insights jobs in the United States

**Brand:** Bob Evans Farms
**Categories:** Sales
**Locations:** Cincinnati, Ohio
**Position Type:** Regular Full-Time
**Remote Eligible:** No
**Req ID:** 27900
**Job Description**
**Business Unit Overview**
For 75 years, Bob Evans Farms has delivered delicious, quick-to-table, farm-inspired food that makes mealtime a little bit easier and a lot more delicious. We're proud to be the #1-selling refrigerated dinner sides, including many varieties of feel-good favorites such as mashed potatoes and macaroni & cheese. We're also a leading producer and distributor of sausage and bacon products, potato products, and egg products including liquid eggs. Our brand portfolio includes Bob Evans, Simply Potatoes, Egg Beaters and Owens Sausage. Bob Evans Farms is based in Columbus, Ohio. In September of 2017, Bob Evans Farms was acquired by Post Holdings, Inc. and is part of the Refrigerated Retail division?Other divisions of Post include Post Consumer Brands (Cereal), Weetabix (Cereal - UK), Michael Foods (Foodservice), and 8th Avenue Food & Provisions (Private Label)?Post has aggressive growth plans for BEF, highlighted by the recent deployment of capital to support innovation, marketing and manufacturing. Responsibilities The Customer Insights Manager is a customer-facing role that supports the Customer Team at Bob Evans strategic accounts to improve planning, sales execution, and financial results through insights and evaluation. Evaluates appropriate, strategic business and industry drivers. Will assist in developing, implementing, and managing a sales strategy to achieve accelerated sales goals. Engages directly with buyers and provides customer-specific insights, reports, and evaluation Performs market assessments to provide recommendations on regional assortment, pricing, and merchandising Supports development of joint business planning (JBP) plans and materials; maintains plans throughout the year Responsible for identifying insights on new item launches and working closely with Marketing, Trade on insights to provide feedback Provides insight into customer e-commerce vs. brick-and-mortar sales performance Maintain weekly, quarterly, annual forecasts for shipments by category and track performance against plan Supports the development of promotional plans and tactics; responsible for planning and managing promotional plans Collaborate with various internal teams to bring value to the assigned customers (Category Management, Trade Management, Brand, Shopper Marketing, and E-Commerce) Provide input to the annual operating plan (AOP) through integrated business planning Focus on identifying actionable customer insights, in addition to analyzing and reporting on historical performance. Identifies and develops long-term opportunities for Bob Evans growth through insight derived from available research and data. Evaluates sales, syndicated data; shopper marketing data, and industry intelligence to improve category and customer planning; sales execution and financial results. Responsible for improving delivery of data and insights to customers, will present and review delivering shopper marketing and new insight Will serve sophisticated accounts and elevate BEF brand at accounts. Qualifications Bachelor's degree in business management/ related field or equivalent combination of education and experience required. Minimum of 5 years of relevant experience or combination of education and experience. Advanced knowledge of proprietary and syndicated data sources (i.e., Kroger 84.51, Retail Link, IRI/Nielsen, shopper marketing data) Strong executive communication skills: Solid written and oral communication credentials, coupled with strategic influencing skills and storytelling Clear results orientation: He/she should be able to drive and execute an agenda in an uncertain and fluid environment Broad perspective: Knows how to pull insights from multiple sources and unexpected places to drive break-through understanding and action plan Demonstrated experience managing external partners and ability to influence without formal authority Consumer Packaged Goods industry experience preferred
Post Holdings provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, status as a covered veteran and any other category protected under applicable federal, state, provincial and local laws.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Kforce has an enterprise client seeking a Customer Insights Manager/Researcher in New York, NY.Responsibilities:

• Own and execute end-to-end customer research studies across multiple business areas (e.g. Smart Light Bulbs, Prospective Smart Home Customers), including study brief, design, survey writing and programming (or co-creation of quant/qual research materials with research vendor), fieldwork, analysis, recommendations, report-writing, and discussing implications with senior stakeholders
• Drive impact by ensuring that design and outcomes link back to business implications, and that research studies and industry reports are observed over time for important trends
• Independently manage research team program(s) as determined, such as research request intake process, or stakeholder satisfaction survey
• Build and manage vendor relationships with research agencies
• Innovate operational tools - determine team needs, explore and leverage internal AI solutions to automate manual processes and build efficiencies

• Degree in Business Administration, Marketing, Psychology, Cognitive Science, or equivalent experience
• 4+ years of professional market research or UX research experience
• Data Analysis experience
• Stakeholder Management experience
• Report Writing experience
• Expertise in quantitative research and data analysis
• Self-starter who possesses flexibility to work in a fast-changing environment and ambiguous situations
• Drive to understand business and stakeholder team's goals
• Ability to communicate complex subject manner in written form
• Detail-oriented and able to take on self-directed projects
• Teamwork and collaboration-oriented in a very dynamic group

Preferred:

• Qualitative research experience of study design, using a range of techniques (e.g. depth interviews, focus groups, online communities, diary studies and user research), moderation and data analysis
• Experience with various research platforms such as Qualtrics, Usertesting.com
• Experience working with research vendors
• SQL experience

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

By clicking "Apply Today" you agree to receive calls, AI-generated calls, text messages or emails from Kforce and its affiliates, and service providers. Note that if you choose to communicate with Kforce via text messaging the frequency may vary, and message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You will always have the right to cease communicating via text by using key words such as STOP.

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

As Principal, Customer Insights Strategy , you will lead efforts in understanding and measuring customer listening at scale while aligning insights to key business priorities. This highly cross-functional role will bridge the gap between business analytics, customer research and digital customer experience strategy.

In this role, you will partner closely with data, product, marketing, and customer-facing teams to design customer listening and sentiment capture programs to continuously monitor sentiment throughout the customer journey, and understand and synthesize customer sentiment and behavioral data into strategic insights to drive digital customer success strategies. This role will play a key part in capturing the customer's voice and enabling insight-driven decision making across the organization, leading to adoption, retention, and growth outcomes for Klaviyo's customers.

You will work across Customer Success, Analytics, Operations, and Marketing to deliver a highly relevant, data-driven, and scalable customer listening strategy that is contextual to the customer journey, enhances customer satisfaction and drives product adoption.

This is an exciting opportunity for someone passionate about customer listening, increasing sentiment, customer journey design, and scaling customer success. If you enjoy problem-solving, storytelling, and optimizing customer sentiment, we'd love to hear from you!

How You Will Make a Difference:

• Design and manage scalable, digital, and AI-driven programs to assess customer sentiment across touchpoints and lifecycle stages, leveraging surveys, usage signals, support trends, and other data sources.
• Translate patterns in customer sentiment, aligning with Klaviyo's strategic goals, into clear, actionable recommendations for customer experience strategists to incorporate into digital journey design.
• Lead the development of feedback loops that ensure we are continuously learning from customer behaviors and perceptions to evolve our digital strategies.
• Identify gaps, inefficiencies, and high-impact opportunities in the digital customer journey and success motions.
• Partner with data science and analytics teams to understand key drivers of customer retention and translate complex data and customer findings into compelling stories and strategic recommendations that drive alignment and action.
• Define key metrics and frameworks for tracking sentiment, satisfaction, adoption, and engagement across the customer journey.
• Lead efforts to continually refine measurement approaches, ensuring we are capturing meaningful signals that reflect evolving customer expectations.
• Partner with data science and analytics teams to progress self-service and AI driven strategies to answer complex business questions around customer sentiment and condition.

Who You Are:
Must-Have Skills

• Demonstrated success in using customer sentiment and behavioral data to drive strategic business outcomes.
• Advanced skills in synthesizing qualitative and quantitative data into insights that influence decision-making.
• Experience with survey platforms, customer data tools, and analytics systems (e.g., Tableau, Qualtrics, SQL, Salesforce).
• Highly skilled communicator with a proven ability to influence cross-functional stakeholders at all levels.
• Deep understanding of customer lifecycle management, digital success motions, and customer engagement strategies.
• Comfortable operating in a fast-paced, matrixed environment with strong problem-solving and prioritization skills.
• A customer-first mentality with a deep understanding of customer needs, pain points, and behaviors.

Nice-to-Have Skills

• Experience with 1:Many or Digital Customer Success programs or initiatives, specifically in-app guidance or messaging.
• Familiarity with customer support tools, CRM platforms, and product analytics tools (e.g., Salesforce, Zendesk, Gainsight, HubSpot).
• Understanding of basic HTML/CSS or UI/UX principles to collaborate effectively with design and engineering teams.

Education / Experience

• 8+ years of experience in Customer Experience (CX), Customer Success Management, Voice of Customer, Research, UX, or CX analysis roles.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range For US Locations:

$112,000-$168,000 USD

Get to Know Klaviyo

We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.

As Principal, Customer Insights Strategy , you will lead efforts in understanding and measuring customer listening at scale while aligning insights to key business priorities. This highly cross-functional role will bridge the gap between business analytics, customer research and digital customer experience strategy.

In this role, you will partner closely with data, product, marketing, and customer-facing teams to design customer listening and sentiment capture programs to continuously monitor sentiment throughout the customer journey, and understand and synthesize customer sentiment and behavioral data into strategic insights to drive digital customer success strategies. This role will play a key part in capturing the customer's voice and enabling insight-driven decision making across the organization, leading to adoption, retention, and growth outcomes for Klaviyo's customers.

You will work across Customer Success, Analytics, Operations, and Marketing to deliver a highly relevant, data-driven, and scalable customer listening strategy that is contextual to the customer journey, enhances customer satisfaction and drives product adoption.

This is an exciting opportunity for someone passionate about customer listening, increasing sentiment, customer journey design, and scaling customer success. If you enjoy problem-solving, storytelling, and optimizing customer sentiment, we'd love to hear from you!

How You Will Make a Difference:

• Design and manage scalable, digital, and AI-driven programs to assess customer sentiment across touchpoints and lifecycle stages, leveraging surveys, usage signals, support trends, and other data sources.
• Translate patterns in customer sentiment, aligning with Klaviyo's strategic goals, into clear, actionable recommendations for customer experience strategists to incorporate into digital journey design.
• Lead the development of feedback loops that ensure we are continuously learning from customer behaviors and perceptions to evolve our digital strategies.
• Identify gaps, inefficiencies, and high-impact opportunities in the digital customer journey and success motions.
• Partner with data science and analytics teams to understand key drivers of customer retention and translate complex data and customer findings into compelling stories and strategic recommendations that drive alignment and action.
• Define key metrics and frameworks for tracking sentiment, satisfaction, adoption, and engagement across the customer journey.
• Lead efforts to continually refine measurement approaches, ensuring we are capturing meaningful signals that reflect evolving customer expectations.
• Partner with data science and analytics teams to progress self-service and AI driven strategies to answer complex business questions around customer sentiment and condition.

Who You Are:
Must-Have Skills

• Demonstrated success in using customer sentiment and behavioral data to drive strategic business outcomes.
• Advanced skills in synthesizing qualitative and quantitative data into insights that influence decision-making.
• Experience with survey platforms, customer data tools, and analytics systems (e.g., Tableau, Qualtrics, SQL, Salesforce).
• Highly skilled communicator with a proven ability to influence cross-functional stakeholders at all levels.
• Deep understanding of customer lifecycle management, digital success motions, and customer engagement strategies.
• Comfortable operating in a fast-paced, matrixed environment with strong problem-solving and prioritization skills.
• A customer-first mentality with a deep understanding of customer needs, pain points, and behaviors.

Nice-to-Have Skills

• Experience with 1:Many or Digital Customer Success programs or initiatives, specifically in-app guidance or messaging.
• Familiarity with customer support tools, CRM platforms, and product analytics tools (e.g., Salesforce, Zendesk, Gainsight, HubSpot).
• Understanding of basic HTML/CSS or UI/UX principles to collaborate effectively with design and engineering teams.

Education / Experience

• 8+ years of experience in Customer Experience (CX), Customer Success Management, Voice of Customer, Research, UX, or CX analysis roles.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range For US Locations:

$112,000-$168,000 USD

Get to Know Klaviyo

We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation and growth across the organization.
**A Day in the Life:**
A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.
The starting salary for this role is $75K-80K; commensurate with experience.
**What You'll Do:**
+ The role primarily consists of analyses of large data sets and business trends to provide insights.
+ Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats.
+ Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights.
+ Service cross-functional peers and leaders with timely and impactful analyses
+ As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively.
+ Seek and explore new opportunities that will drive meaningful impact.
+ Develop new measurement and KPIs to effectively quantify business impact and/or success.
+ Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points.
+ Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.
**What We're Looking For:**
+ Bachelor's degree in business related, economics, financial, or analytical discipline required.
+ MBA preferred or graduate studies in economics, finance, engineering, or related field.
+ Minimum 2+ years prior analytical, commercial, marketing, or similar quantitative field experience preferred.
+ Minimum 3+ years prior work experience, and/or graduate degree in lieu of experience, in related field.
+ Preferred experience in the travel, tourism, or hospitality industry, but not required.
+ Working knowledge of SQL, python, AWS and Teradata environments
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations.
+ Proven analytical and/or modeling skills, with advanced proficiency in database and spreadsheet applications.
+ Previous experience working in Tableau.
+ Advanced Microsoft Office knowledge required including Excel and PowerPoint.
+ Flexible and adaptable; ability to work effectively in ambiguous situations.
+ Excellent verbal and written communication skills.
+ Results driven, ability to make decisions and help solve problems.
+ Ability to work under minimal supervision with a goal-oriented mindset. Advanced understanding of economic concepts and marketing principles
+ Ability to see the big picture and leverage critical thinking and decision-making skills.
+ Ability to influence, collaborate and lead cross-functional teams
+ Excellent organization, time management, delegation, and prioritization skills.
**What You'll Get:**
+ 40% off any standard Hertz Rental?
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation and growth across the organization.
**A Day in the Life:**
A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.
The starting salary for this role is $75K-80K; commensurate with experience.
**What You'll Do:**
+ The role primarily consists of analyses of large data sets and business trends to provide insights.
+ Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats.
+ Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights.
+ Service cross-functional peers and leaders with timely and impactful analyses
+ As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively.
+ Seek and explore new opportunities that will drive meaningful impact.
+ Develop new measurement and KPIs to effectively quantify business impact and/or success.
+ Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points.
+ Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.
**What We're Looking For:**
+ Bachelor's degree in business related, economics, financial, or analytical discipline required.
+ MBA preferred or graduate studies in economics, finance, engineering, or related field.
+ Minimum 2+ years prior analytical, commercial, marketing, or similar quantitative field experience preferred.
+ Minimum 3+ years prior work experience, and/or graduate degree in lieu of experience, in related field.
+ Preferred experience in the travel, tourism, or hospitality industry, but not required.
+ Working knowledge of SQL, python, AWS and Teradata environments
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations.
+ Proven analytical and/or modeling skills, with advanced proficiency in database and spreadsheet applications.
+ Previous experience working in Tableau.
+ Advanced Microsoft Office knowledge required including Excel and PowerPoint.
+ Flexible and adaptable; ability to work effectively in ambiguous situations.
+ Excellent verbal and written communication skills.
+ Results driven, ability to make decisions and help solve problems.
+ Ability to work under minimal supervision with a goal-oriented mindset. Advanced understanding of economic concepts and marketing principles
+ Ability to see the big picture and leverage critical thinking and decision-making skills.
+ Ability to influence, collaborate and lead cross-functional teams
+ Excellent organization, time management, delegation, and prioritization skills.
**What You'll Get:**
+ 40% off any standard Hertz Rental?
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation and growth across the organization.
**A Day in the Life:**
A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.
The starting salary for this role is $75K-80K; commensurate with experience.
**What You'll Do:**
+ The role primarily consists of analyses of large data sets and business trends to provide insights.
+ Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats.
+ Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights.
+ Service cross-functional peers and leaders with timely and impactful analyses
+ As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively.
+ Seek and explore new opportunities that will drive meaningful impact.
+ Develop new measurement and KPIs to effectively quantify business impact and/or success.
+ Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points.
+ Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.
**What We're Looking For:**
+ Bachelor's degree in business related, economics, financial, or analytical discipline required.
+ MBA preferred or graduate studies in economics, finance, engineering, or related field.
+ Minimum 2+ years prior analytical, commercial, marketing, or similar quantitative field experience preferred.
+ Minimum 3+ years prior work experience, and/or graduate degree in lieu of experience, in related field.
+ Preferred experience in the travel, tourism, or hospitality industry, but not required.
+ Working knowledge of SQL, python, AWS and Teradata environments
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations.
+ Proven analytical and/or modeling skills, with advanced proficiency in database and spreadsheet applications.
+ Previous experience working in Tableau.
+ Advanced Microsoft Office knowledge required including Excel and PowerPoint.
+ Flexible and adaptable; ability to work effectively in ambiguous situations.
+ Excellent verbal and written communication skills.
+ Results driven, ability to make decisions and help solve problems.
+ Ability to work under minimal supervision with a goal-oriented mindset. Advanced understanding of economic concepts and marketing principles
+ Ability to see the big picture and leverage critical thinking and decision-making skills.
+ Ability to influence, collaborate and lead cross-functional teams
+ Excellent organization, time management, delegation, and prioritization skills.
**What You'll Get:**
+ 40% off any standard Hertz Rental?
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation and growth across the organization.
**A Day in the Life:**
A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.
The starting salary for this role is $75K-80K; commensurate with experience.
**What You'll Do:**
+ The role primarily consists of analyses of large data sets and business trends to provide insights.
+ Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats.
+ Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights.
+ Service cross-functional peers and leaders with timely and impactful analyses
+ As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively.
+ Seek and explore new opportunities that will drive meaningful impact.
+ Develop new measurement and KPIs to effectively quantify business impact and/or success.
+ Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points.
+ Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.
**What We're Looking For:**
+ Bachelor's degree in business related, economics, financial, or analytical discipline required.
+ MBA preferred or graduate studies in economics, finance, engineering, or related field.
+ Minimum 2+ years prior analytical, commercial, marketing, or similar quantitative field experience preferred.
+ Minimum 3+ years prior work experience, and/or graduate degree in lieu of experience, in related field.
+ Preferred experience in the travel, tourism, or hospitality industry, but not required.
+ Working knowledge of SQL, python, AWS and Teradata environments
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations.
+ Proven analytical and/or modeling skills, with advanced proficiency in database and spreadsheet applications.
+ Previous experience working in Tableau.
+ Advanced Microsoft Office knowledge required including Excel and PowerPoint.
+ Flexible and adaptable; ability to work effectively in ambiguous situations.
+ Excellent verbal and written communication skills.
+ Results driven, ability to make decisions and help solve problems.
+ Ability to work under minimal supervision with a goal-oriented mindset. Advanced understanding of economic concepts and marketing principles
+ Ability to see the big picture and leverage critical thinking and decision-making skills.
+ Ability to influence, collaborate and lead cross-functional teams
+ Excellent organization, time management, delegation, and prioritization skills.
**What You'll Get:**
+ 40% off any standard Hertz Rental?
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran

This role is a corporate position responsible for supporting the Customer Experience team who develops robust reporting and data driven insights to fuel innovation and growth across the organization.
**A Day in the Life:**
A typical day for a customer insights senior analyst involves constructing reports, building tableau dashboards, and creating data driven insights while also assisting with ad-hoc requests from leadership.
The starting salary for this role is $75K-80K; commensurate with experience.
**What You'll Do:**
+ The role primarily consists of analyses of large data sets and business trends to provide insights.
+ Utilize big data tools to consolidate and cleanse large data sets into easily digestible formats.
+ Support various stakeholder initiatives and/or channels with detailed reporting, analytical support and business insights.
+ Service cross-functional peers and leaders with timely and impactful analyses
+ As needed, maintain and/or build databases to ensure business functions and insights can be executed effectively.
+ Seek and explore new opportunities that will drive meaningful impact.
+ Develop new measurement and KPIs to effectively quantify business impact and/or success.
+ Create and maintain complex analytical models, tools, and metrics to support optimization across a multitude of commercial attributes and distribution points.
+ Tracking progress and identifying risks of strategic initiatives to deliver intended outcome.
**What We're Looking For:**
+ Bachelor's degree in business related, economics, financial, or analytical discipline required.
+ MBA preferred or graduate studies in economics, finance, engineering, or related field.
+ Minimum 2+ years prior analytical, commercial, marketing, or similar quantitative field experience preferred.
+ Minimum 3+ years prior work experience, and/or graduate degree in lieu of experience, in related field.
+ Preferred experience in the travel, tourism, or hospitality industry, but not required.
+ Working knowledge of SQL, python, AWS and Teradata environments
+ Ability to collaborate with internal and external stakeholders across multiple functions and locations.
+ Proven analytical and/or modeling skills, with advanced proficiency in database and spreadsheet applications.
+ Previous experience working in Tableau.
+ Advanced Microsoft Office knowledge required including Excel and PowerPoint.
+ Flexible and adaptable; ability to work effectively in ambiguous situations.
+ Excellent verbal and written communication skills.
+ Results driven, ability to make decisions and help solve problems.
+ Ability to work under minimal supervision with a goal-oriented mindset. Advanced understanding of economic concepts and marketing principles
+ Ability to see the big picture and leverage critical thinking and decision-making skills.
+ Ability to influence, collaborate and lead cross-functional teams
+ Excellent organization, time management, delegation, and prioritization skills.
**What You'll Get:**
+ 40% off any standard Hertz Rental?
+ Paid Time Off
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran