111 Customer Satisfaction jobs in Tulsa
General Manager, Airport Customer Experience
Posted 2 days ago
Job Viewed
Job Description
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
**Why you'll love this job**
+ Responsible formanaging the operations, optimizing the business, leading the people and cultivating relationships with diverse audiences.
+ This role is a part of our Field Stations team within our Customer Experience group
**What you'll do**
+ Assesses and executes appropriate resources to optimize station performance
+ Monitors, reviews, and reports station performance
+ Establishes relationships through engagement, collaboration and inclusiveness with internal and external stakeholders
+ Coordinates closely with local airport authorities and government agencies to ensure organization's priorities, objectives and concerns are effectively represented
+ Manages scheduled, off-scheduled and charter flight operations and meet performance goals
+ Acts as liaison between the Company and various organizations
+ Evaluates, identifies, and recommends process improvement changes for a dynamic operational environment
+ Oversees, monitors, and controls budget and manages overall financial administration
+ Leads, motivates, and develops employees to perform in a safe, efficient, productive, professional manner and deliver superior customer service
**All you'll need for success**
**Minimum Qualifications- Education & Prior Job Experience**
+ ?Bachelor's degree in related field or equivalent work experience preferred
+ 5 years airline operations experience
+ Track record of exceptional supervisory, leadership and motivational skills
**Preferred Qualifications- Education & Prior Job Experience**
+ ?3 years in supervisory or management capacity
+ Knowledge of managing an operating budget
**What you'll get**
Feel free to take advantage of all that American Airlines has to offer:
+ Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
+ Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
+ Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
+ 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
+ Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
**Feel free to be yourself at American**
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY
American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.
Customer Experience Representative - Tulsa Airport

Posted 10 days ago
Job Viewed
Job Description
Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility is the largest and fastest growing privately owned automotive rental and leasing company in North America and we are hiring now! We are working towards our shared vision to be the world's best and most trusted mobility company.
The National/Alamo brand of Enterprise Mobility has an exciting opportunity for a Customer Experience Representative (CXR). The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers. This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.
This pay for this position starts at $16.00 per hour plus opportunities for monthly performance bonuses.
This position is located at **Tulsa International Airport:** **222 N 73rd East Ave Tulsa, OK 74115**
We offer:
+ Paid time off
+ Employee rental car discounts
+ Retirement savings plan including 401k with matching profit sharing
+ Health Insurance
+ Life Insurance
+ Dental Insurance
+ Vision Insurance
+ Training and development
**AM and PM schedules available!**
**Responsibilities**
We are hiring now for immediate openings. Responsibilities include:
+ Meet and greet customers in a professional, friendly, and timely manner
+ Provide superior, efficient customer service by understanding and communicating rental terms and conditions, vehicle features and other services
+ Use Company approved sales and service techniques to determine customer needs and offer optional protection products, upgrades, fuel options and other additional equipment
+ Offer additional customer assistance by offering directions, maps, local area information, and appropriate service information
+ Answer incoming calls for reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, and other vendors
+ Place outgoing calls for callback management, and miscellaneous calls as assigned
+ Assist to assess condition of rental upon return
+ Notify Management of any known customer problems
+ Notify Management of any known vehicle problems and any required vehicle maintenance
+ Continuously build knowledge and skills, pursue on the job training and development opportunities and any company sponsored classroom training
+ Perform miscellaneous and backup duties job-related duties as assigned
_Equal Opportunity Employer/Disability/Veterans_
**Qualifications**
+ Must be at least 18 years old
+ High School Diploma or G.E.D. required
+ Must have a valid driver's license
+ No more than 2 moving violations and/or at-fault accidents on driving record within the past 3 years, and no drug or alcohol related convictions on driving record within the past 5 years (DUI/DWI)
+ Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
+ Must have a minimum of 2 years of customer service or sales experience in retail, guest services, or administrative support
Enterprise Mobility/Enterprise Rent-A-Car/Alamo Rent A Car and National Car Rental seeks and values people of all backgrounds because every employee, customer and business partner is important. Enterprise Mobility is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, gender identity or protected veteran status and will not be discriminated against on the basis of disability. If you have any difficulty using our online system and you need an accommodation due to a disability, you may use this alternative email address ( ) to contact us about your interest in employment.
Salon Customer Experience Specialist - Woodland Hills Mall
Posted 3 days ago
Job Viewed
Job Description
J. C. Penney - JobID: 1098517 (Customer Service Representative) As a Salon Customer Experience Specialist at J. C. Penney, you'll: Help drive the client experience while maximizing sales potential of each client; Ensure proper scheduling and continuing appointments, including walk-in clients, booking and re-booking; Ask appropriate questions to determine client's needs; Follow current Salon selection process to match new client to Salon Professional's strengths to maximize client satisfaction and sales potential, and schedule accordingly; Offer all Company programs, including credit and rewards, to all clients.Hiring Immediately >>
Customer Support Engineer
Posted today
Job Viewed
Job Description
Define the scope, elevate service standards, and create meaningful solutions that drive customer success
Join us and be the driving force behind exceptional service! Take charge of your impact!
Tasks
Your main tasks include, among others:
- Technical advice for customer service
- Determine new requirements when creating work-scopes for customers and arrange for workshop compliant working documents
- Monitoring and assessing the operating behavior and results (technical and operational) of engines, modules, components and individual parts
- Cooperation with external WT departments such as flight operations, aircraft maintenance/overhaul, manufacturers, other airlines and customers in a supportive capacity
- Act as the central contact point for the individual production support units (PU) of an engine model and perform technical coordination
- Create "Released by" certificate as design engineer for the transferred CRAS motor sample
- Take on special tasks, work on or manage projects
Requirements
The ideal Customer Support Engineer must fulfill the following requirements:
- High school diploma/GED required
- Bachelor's degree in engineering, preferably in the field of aircraft or engine construction required
- 3-5 years of experience engineering on commercial aircraft engine types desirable
- Fluency in English language required
- German and other language desirable
- MS Office skills as user
- Excellent business sense
- Excellent detail oriented
- Excellent communication skills
- Excellent problem solving
- Excellent quality consciousness
- Excellent strategic thinking
- Excellent customer service
- Willingness to travel
- Must possess a valid driver's license
- Shift work / overtime
- Manage constant time pressure
- Manage high stress levels
- Lift up to 70 lbs
- Outdoor weather conditions
- Noise pollution
- Must possess permit to work in the U.S.
* CV/Resume required
* Company may provide relocation assistance
About Lufthansa Technik Engine Services, Inc. Lufthansa Technik Engine Services, based in Tulsa, Oklahoma, is the Engine Center of Excellence in the Americas for the Lufthansa Technik Group. As part of the global Mobile Engine Services (MES) network, we offer specialized repairs and maintenance both in-shop and on-wing for customers worldwide. Additionally, we are an OEM-authorized overhaul facility for Rolls Royce corporate jet engines providing midlife, overhaul, and repair services, as well as a field service team that performs maintenance at customer locations around the globe. As a member of the Lufthansa Technik Group, Lufthansa Technik Engine Services stands out as a top employer in the Americas, offering a unique benefits package tailored to our region, competitive wages, best-in-class training, and the opportunity to work and train with a global team.
Customer Support Professional
Posted 72 days ago
Job Viewed
Job Description
Medical Customer Support Specialist
Posted 1 day ago
Job Viewed
Job Description
**Pay** : $20/hr
**Hours** : 8am-5pm, M-F
**Location** : Tulsa, OK 74146 (100% onsite)
**Position Type** : Temporary (~3 months, potential for extension)
**Responsibilities**
+ Handle inbound and outbound calls with doctors' offices, hospitals, and patients
+ Order intake and set up orders in the computer system
+ Verify insurance, co-pays, and deductibles
+ Schedule medical fittings and use trainings for patients
+ Take in and send a high volume of faxes
**Qualifications**
+ High School Diploma or GED
+ Excellent customer service skills, preferably in the medical field
+ Excellent written and verbal communication skills
+ Ability to work in a dynamic environment while maintaining excellent organizational skills
+ Have empathy and compassion for patients you will be interacting with
+ Proficient on computer systems
+ Strong attention to detail
**Apply now for immediate consideration!**
#p1
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Trust the office staffing pioneer.
Finding the right job isn't always easy. Kelly ® Professional & Industrial takes the guesswork out of your job search by connecting you with great opportunities that work for you. That means your schedule, your interests, and your career plan. In fact, our company created the staffing industry with the goal of connecting people with great office jobs-so you could say we're pretty good at it!
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
Insurance Customer Support / FINRA Certified (USA Remote)

Posted 10 days ago
Job Viewed
Job Description
**Essential Job Functions:**
+ We are seeking a highly skilled **Customer Service Representative** with experience in financial services, insurance, banking, or investments. This role involves providing exceptional customer support, processing account updates, handling inquiries, and ensuring compliance with FINRA regulations. **Key Responsibilities**
+ Provide inbound customer service support, addressing complex inquiries and escalating cases as needed.
+ Research and resolve customer inquiries in a timely and professional manner.
+ Perform account updates, maintenance, and documentation to ensure accurate records.
+ Process and distribute incoming and outgoing mail for multiple clients per service level agreements.
+ Perform data entry and reconcile documents to maintain up-to-date information.
+ Collaborate with team members, management, and customers to resolve service-related issues.
+ Support escalation processes, service recovery efforts, and customer feedback remediation.
+ Review and recommend improvements to procedures and workflows to enhance efficiency.
+ Assist with training and mentoring less experienced staff.
+ Provide Quality Assurance (QA) support, including enhanced QA reviews for FINRA-registered associates handling variable investment transactions.
+ **Qualifications** **Required:**
+ Bachelor's degree in a related field (preferred).
+ **Customer service experience in financial services, insurance, investments, or banking.**
+ **Active FINRA Series 6 or 7 certification** (or U5 status within the 2-year FINRA window, in good standing).
+ Experience working with organizational functions, personnel, and customer support tools.
+ Proficiency in using help desk software, fax machines, and telephone systems.
+ **Preferred:**
+ Strong analytical and problem-solving skills.
+ Excellent communication and interpersonal skills.
+ Ability to work independently and follow written/oral instructions.
+ Experience with Lean/Six Sigma methodologies (certification preferred).
+ **Work Environment**
+ **Remote (USA)**
+ Standard working hours: Monday to Friday, 8:00 a.m. - 8:00 p.m. CST (8-hour shifts).
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
**If you are an applicant from the United States, Guam, or Puerto Rico**
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings link ( Accommodations**
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email ( ) .
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._
Be The First To Know
About the latest Customer satisfaction Jobs in Tulsa !
Customer Service - Donor Support Technician

Posted 10 days ago
Job Viewed
Job Description
Responsible for preparing the donor, donor area and equipment for the pheresis processors.
You will report to the Assistant Center Manager.
**The Role**
+ Prepares the autopheresis machine for the pheresis process.
+ Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
+ Disconnect the donor when the process is complete.
+ Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
+ Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
+ Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
+ Alerts Group Leader or Supervisor of donor flow issues.
+ Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
+ Understand the policies and procedures associated with hyper immune programs at the center if applicable.
+ Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
+ Maintain confidentiality of all personnel, donor and center information.
+ May be cross-trained in other areas to meet the needs of the business.
+ Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
+ Perform job-related duties as assigned.
**Your skills and experience**
**Education**
High school diploma or equivalent required
**Experience**
+ Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
+ Will perform basic math calculations
**Working Conditions**
(physical & mental requirements)
+ Understand, remember and apply oral and/or written instructions
+ Understand and follow basic instructions and guidelines
+ Must be able to see and speak with customers and observe equipment operation.
+ Occasionally perform tasks while standing and walking up to 100% of time
+ Reach, bend, kneel and have high level of manual dexterity
+ Occasionally be required to lift and carry up to 25 pounds
+ Fast paced environment with frequent interruptions
+ Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
+ Required to work overtime and extended hours to support center operational needs
**Our Benefits**
For more information on CSL Plasma benefits visit .
**About CSL Plasma**
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ( .
**We want CSL to reflect the world around us**
As a global organization with employees in 35+ countries, CSL embraces inclusion and belonging. Learn more about Inclusion & Belonging ( at CSL.
**Do work that matters at CSL Plasma!**
R-255359
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
Customer Service - Donor Support Technician

Posted 10 days ago
Job Viewed
Job Description
Job Description Summary
Responsible for preparing the donor, donor area and equipment for the pheresis process.
Job Description
Main Responsibilities
1. Prepares the autopheresis machine for the pheresis process.
2. Monitors the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
3. Disconnects the donor when the process is complete.
4. Maintains alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
5. Uses Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
6. Uses PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
7. Alerts Group Leader or Supervisor of donor flow issues.
8. Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
9. Understands the policies and procedures associated with hyper immune programs at the center if applicable.
10. Maintains clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
11. Maintains confidentiality of all personnel, donor and center information.
12. May be cross-trained in other areas to meet the needs of the business.
13. Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
14. Perform job-related duties as assigned.
Education
? High school diploma or equivalent required
Experience
? Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
? Must be able to perform basic math calculations
Working Conditions (physical & mental requirements)
? Ability to understand, remember and apply oral and/or written instructions
? Ability to understand and follow basic instructions and guidelines
? Must be able to see and speak with customers and observe equipment operation.
? Occasionally perform tasks while standing and walking up to 100% of time
? Reach, bend, kneel and have high level of manual dexterity
? Occasionally be required to lift and carry up to 25 pounds
? Fast paced environment with frequent interruptions
? Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens ? Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
? Required to work overtime and extended hours to support center operational needs
Note: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, disability, veteran status, national origin or other legally protected classifications.
Please note, we may not have an immediate need at the present time; however we are always interested in speaking to well qualified candidates for future openings.
If you are interested in exploring a career with CSL, please apply. Someone will follow up depending on the current needs, but please be aware correspondence may not be immediate.
CSL offers the following benefits for this part-time position: Paid sick leave; and the option to participate in CSL's 401(k) Savings Program.
**Our Benefits**
For more information on CSL Plasma benefits visit .
**About CSL Plasma**
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ( .
**We want CSL to reflect the world around us**
As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion ( at CSL.
**Do work that matters at CSL Plasma!**
R-205739
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.