80,060 Customer Experience jobs in the United States
Customer Experience

Posted 5 days ago
Job Viewed
Job Description
An employer is hiring a customerservicerepresentativefor their customer expereince department in Deerfield Beach, FL. The employer is looking for a drivenCustomerServiceRepresentativeto join theircustomersupport team handling contract issues as well as accurate response to primary support inquiries from dealers. You will be working in an inbound call center environment taking a high volume of calls per day roughly 80-100. Each call will last approximately 2-3 minutes based on the issue. Our client prides themselves on theircustomercare so professionalism and friendliness is a must!
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form ( . The EEOC "Know Your Rights" Poster is available here ( .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: .
Skills and Requirements
Excellent customer service
Experience working in an inbound call center taking customer service calls
Must have call center experience
Experience taking 70 - 100 calls per day
Strong e-mail and writing / typing skills
Must be able to multitask and navigate multiple screens and systems during the call
Must be able take calls and deal with issues where customers may be frustrated and handle with professionalism
High School Diploma or Equivalent null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to
Customer Experience Support
Posted 2 days ago
Job Viewed
Job Description
Customer Experience Support
**Department:**
Administration, Facilities & Secretarial
**Country:**
United States of America
**State/Province:**
Arkansas
**City:**
Lowell
**Full/Part Time:**
Full time
**Job Summary:**
Under direct supervision, this position is responsible for performing highly detailed clerical tasks and general clerical support to various teams
**Job Description:**
**Key Responsibilities:**
- Book loads and enter orders tendered from customers. Schedule pick-up and delivery, trace and obtain load updates, and assist internal customers with problems on loads. Monitor freight in transit and customer location requests for appointments
- Perform general administrative duties, clerical duties (processing and coding documents, maintaining records and files, etc.) and compile and arrange data
**Qualifications:**
**Minimum Qualification:**
+ High School Diploma/GED with less than 1 year of working experience
+ Preferred Qualification:
+ Ability to communicate effectively
+ Ability to multitask
+ Ability to prioritize
+ Ability to quickly learn new systems
+ Keyboarding and typing
+ Ability to meet or exceed customer needs and expectations and provide excellent service
+ Ability to process information with high levels of accuracy
This position is not eligible for employment-based sponsorship.
**Compensation:**
Factors which may affect starting pay within this range may include skills, education, experience, geography, and other qualifications of the successful candidate. This position may be eligible for annual bonus and incentives based on profitability or volumes in accordance with the terms of the Company's bonus and incentive plans, as applicable and in effect from time to time.
**Benefits:**
The Company offers the following benefits for full-time positions, subject to applicable eligibility requirements, as may be in effect from time to time: medical benefit, dental benefit, vision benefit, 401(k) retirement plan, life insurance, short-term and long-term disability coverage, paid time off commensurate with tenure (includes vacation and sick time), six weeks of paid maternity leave along with two weeks of paid parental leave, and six paid holidays annually.
**Education:**
GED (Required), High School (Required)
**Work Experience:**
Customer Service/Account Manager, Sales, Transportation/Logistics
**Job Opening ID:**
00599004 Customer Experience Support (Open)
**_"This job description has been designed to indicate the general nature and level of work performed by employees within this_** **_classification._** **_It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job._**
**_To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions."_**
**_J.B. Hunt Transport, Inc. is committed to basing employment decisions on the principles of equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, persons with disabilities, protected veterans or other bases by applicable law._**
**Fortune 500 experience. Career advancement. Nationwide relocation possibilities.**
Headquartered in Northwest Arkansas, J.B. Hunt is a dominant force in transportation and logistics, offering exciting career opportunities both at corporate and at field locations across the country. There are a variety of job types that support our business, so no matter your passion, J.B. Hunt is the place to jumpstart your career.
**Why J.B. Hunt?**
J.B. Hunt is a leading transportation and logistics company for one simple reason - our people. The career possibilities and benefits of working at J.B. Hunt are endless. From competitive salary and benefits packages, to defined career paths and growth opportunities, we take care of our people and take great pride in our efforts to build and sustain an inclusive workplace for all employees.
**What are we looking for?**
J.B. Hunt welcomes high-energy, forward-thinking people of all backgrounds and experience levels to join our team. We offer full-time, entry level, professional and management opportunities across all departments. Whether you are fresh out of school or bring years of industry experience, a role at J.B. Hunt could take your career to the next level.
J.B. Hunt is proud to serve individuals of all abilities. If you need assistance completing your application, please contact us at .
J.B. Hunt Transport, Inc. affirms its belief in equal employment opportunity for all employees and applicants for employment in all terms and conditions of employment. J.B. Hunt is committed to both the spirit and the letter of affirmative action law and continues its good-faith efforts to comply with all applicable government laws and regulations. The company is committed to basing employment decisions on the principles of equal employment opportunity. J.B. Hunt will recruit, hire, compensate, offer benefits to, upgrade, train, layoff, terminate, and/or promote individuals without discrimination in regards to race, color, religion, sex, national origin, age, sexual orientation, gender identity, status as a qualified individual with a disability, status as a protected veteran, or other bases by applicable law.
J.B. Hunt Transport, Inc. offers reasonable accommodation in the employment process for individuals with disabilities. If you need assistance in the application process due to a disability, you may request accommodation at any time by calling 1- .
Customer Experience Associate
Posted today
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Customer Experience Associate
ON-SITE Only in Honolulu, HI
Salary range: $38,000.00 - $9,520.00
Join the Conduent Customer Service Team
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
- Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.
Working for you
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients
- Paid Training
- Paid vacation and sick time
- Medical, dental, and vision benefits on day one
- 401K and matching
- PerkSpot - Employee discount program
- Career Growth Opportunities
- Positive employee friendly culture
- Location: Onsite, Honolulu, Hawaii
- Full-Time: 7:30 am - 5:00 pm, Monday - Friday (Flexible hours based on coverage needed)
Requirements:
- Must be at least 18 years of age with a high school diploma or GED
- Must be able to type at least 45 wpm on a computer
- Occasionally lift up to 50 pounds
- Must have at least 6 months clerical/customer service experience
- Complete additional duties as assigned
Those successful in this role are:
- Strong skills with Microsoft Office Suite-specifically Outlook, Word, and Excel
- Ability to multi-task, manage time and workload effectively with attention to detail
- Ability to adapt to and incorporate new technologies, analyze new situations, and apply problem solving skills
About the Role:
As a Customer Experience Associate, you will be supporting our client's customers as the first point of contact. You will answer questions concerning their accounts. You will help customers with their account issues while providing them with exceptional customer service.
As a Customer Experience Associate you will:
- Identifying customer needs, answering questions, or resolving problems
- Performing routine call center activities concerning business products and services
- Using the tools provided to guide you through customer conversations
- Providing customers with important information while communicating in a warm empathetic manner
- Gathering information to keep customer profiles and accounts up to date
- Providing exceptional customer service
Come join us and grow with a team of people who will challenge and inspire you to be the best!
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary for this role is 38,000.00 - 39,520.00
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .
At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
Customer Experience Associate
Posted 2 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Customer Experience Associate
ON-SITE Only in Honolulu, HI
Salary range: $38,000.00 – $9,520.00
Join the Conduent Customer Service Team
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
- Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.
Working for you
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients
- Paid Training
- Paid vacation and sick time
- Medical, dental, and vision benefits on day one
- 401K and matching
- PerkSpot – Employee discount program
- Career Growth Opportunities
- Positive employee friendly culture
- Location: Onsite, Honolulu, Hawaii
- Full-Time: 7:30 am – 5:00 pm, Monday – Friday (Flexible hours based on coverage needed)
Requirements:
- Must be at least 18 years of age with a high school diploma or GED
- Must be able to type at least 45 wpm on a computer
- Occasionally lift up to 50 pounds
- Must have at least 6 months clerical/customer service experience
- Complete additional duties as assigned
Those successful in this role are:
- Strong skills with Microsoft Office Suite-specifically Outlook, Word, and Excel
- Ability to multi-task, manage time and workload effectively with attention to detail
- Ability to adapt to and incorporate new technologies, analyze new situations, and apply problem solving skills
About the Role:
As a Customer Experience Associate, you will be supporting our client’s customers as the first point of contact. You will answer questions concerning their accounts. You will help customers with their account issues while providing them with exceptional customer service.
As a Customer Experience Associate you will:
- Identifying customer needs, answering questions, or resolving problems
- Performing routine call center activities concerning business products and services
- Using the tools provided to guide you through customer conversations
- Providing customers with important information while communicating in a warm empathetic manner
- Gathering information to keep customer profiles and accounts up to date
- Providing exceptional customer service
Come join us and grow with a team of people who will challenge and inspire you to be the best!
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary for this role is $38,000.00 – $39,520.0
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .
Customer Experience Associate
Posted 2 days ago
Job Viewed
Job Description
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Customer Experience Associate
ON-SITE Only in Honolulu, HI
Salary range: $38,000.00 – $9,520.00
Join the Conduent Customer Service Team
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
- Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.
Working for you
Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients
- Paid Training
- Paid vacation and sick time
- Medical, dental, and vision benefits on day one
- 401K and matching
- PerkSpot – Employee discount program
- Career Growth Opportunities
- Positive employee friendly culture
- Location: Onsite, Honolulu, Hawaii
- Full-Time: 7:30 am – 5:00 pm, Monday – Friday (Flexible hours based on coverage needed)
Requirements:
- Must be at least 18 years of age with a high school diploma or GED
- Must be able to type at least 45 wpm on a computer
- Occasionally lift up to 50 pounds
- Must have at least 6 months clerical/customer service experience
- Complete additional duties as assigned
Those successful in this role are:
- Strong skills with Microsoft Office Suite-specifically Outlook, Word, and Excel
- Ability to multi-task, manage time and workload effectively with attention to detail
- Ability to adapt to and incorporate new technologies, analyze new situations, and apply problem solving skills
About the Role:
As a Customer Experience Associate, you will be supporting our client’s customers as the first point of contact. You will answer questions concerning their accounts. You will help customers with their account issues while providing them with exceptional customer service.
As a Customer Experience Associate you will:
- Identifying customer needs, answering questions, or resolving problems
- Performing routine call center activities concerning business products and services
- Using the tools provided to guide you through customer conversations
- Providing customers with important information while communicating in a warm empathetic manner
- Gathering information to keep customer profiles and accounts up to date
- Providing exceptional customer service
Come join us and grow with a team of people who will challenge and inspire you to be the best!
Apply Today!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary for this role is $38,000.00 – $39,520.0
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to . You may also click here to access Conduent's ADAAA Accommodation Policy .
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