39 Customer Service Manager jobs in Thornton
CUSTOMER SERVICE MANAGER - DENVER, CO
Posted today
Job Viewed
Job Description
Salary: $70,000 - $80,000 / year
Other Forms of Compensation: Yearly Bonus Opportunity
Growth. Opportunity. Excellence.
Canteen brings break time to everyone. We combine food, service, and experience backed by industry-leading technology to help companies create a better workplace and connect their employees. Canteen's solutions include markets, office coffee and snacks, unattended retail, and culinary.
Our people are at the heart of everything we do. Their dedication, collaboration, and passion fuel our growth. Interested in joining our team? You bring the enthusiasm, customer service, and commitment; we'll supply the opportunity and innovation. Together, we'll continue to transform our industry.
Come grow with us. We are Canteen.
Job Summary:
Key Responsibilities:
+ Responsible for site visits and client retention
+ Assist branches with grand openings
+ Ensure we are compliant with local and national account standards; review corporate compliance reporting
+ Ensure action plans are developed and implemented to improve SSS/control V-9 (food waste, o/s, etc)
+ Develop an account level incremental sales plan with local management; track performance and increase profitability (Owners Business Plan)
+ Coordinate efforts to improve the customer retention and client experience at the point of sale
+ Build retail pricing opportunities and encourage repeat sales (Best Practices), and introduce new products to increase revenue
+ Drive compliance to merchandising standards
+ Assess performance by location through audit reports (Quarterly District Evaluations)
+ Perform the job functions of the Route Driver position, when needed, including driving a company vehicle over an established route to deliver products, render services, and fill and maintain vending and related equipment.
Preferred Qualifications:
+ A Bachelor's degree is preferred; two year College degree or the equivalent combination of education and experience is acceptable
+ 3 years driving experience required.
+ Valid Non-CDL Class C driver's license (unless otherwise indicated by state) and good driving record.
+ Preferred 1-2 years' experience in a customer service position, or a minimum of 1 year of related experience.
+ Route management, retail and merchandising experience is preferred
+ Ability to operate or willingness to learn material handling equipment (box truck, handcarts, etc.).
+ Food & beverage experience
+ Excellent communication skills required
+ Must be able to travel to client sites
+ Must be passionate about providing world class service to our clients and customers
+ Must be able to lift 50 lbs. on a consistent basis.
Apply to Canteen today!
Canteen is a member of Compass Group USA
Click here to Learn More about the Compass Story ( Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.
Applications are accepted on an ongoing basis.
Canteen maintains a drug-free workplace.
Associates at Canteen are offered many fantastic benefits.
+ Medical
+ Dental
+ Vision
+ Life Insurance/ AD
+ Disability Insurance
+ Retirement Plan
+ Paid Time Off
+ Holiday Time Off (varies by site/state)
+ Associate Shopping Program
+ Health and Wellness Programs
+ Discount Marketplace
+ Identity Theft Protection
+ Pet Insurance
+ Commuter Benefits
+ Employee Assistance Program
+ Flexible Spending Accounts (FSAs)
+ Paid Parental Leave
+ Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here ( for paid time off benefits information.
Req ID: 1433638
Canteen
Leticia Pinon
Customer Service - Self Storage Manager
Posted today
Job Viewed
Job Description
**Public Storage** is the self-storage industry leader and we are **Hiring Now!**
**Earn $19.15 Per Hour**
**Our Benefits**
Total Rewards package available to our team:
+ We work Flexible and **Full-Time Schedules** between the hours of 9:30am and 6pm (weekends 'til 5pm)
+ Employees become eligible for Full-time **Benefits** by working an average of 20+ hours - Benefits include:
+ Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
+ Company paid life, accidental death insurance, and exclusive vendor discounts
+ **Mileage reimbursement** is provided when traveling between properties or other work-related tasks
+ On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
+ Our Property Managers have the opportunity to earn performance-based **bonuses!**
**Job Description**
+ Our Property Managers get to work independently at multiple locations; spending time both inside and outside
+ We assess customer storage needs and make suggestions, including selling packing and moving supplies
+ Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
+ Auditing cash drawers and making bank deposits are part of the daily business
+ We help keep our customers current with payments and make reminder and collection calls when required
**Physical Requirements:**
+ Ability to transport lift/move items weighing up to 35 pounds
+ Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
+ Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
**Qualifications**
**Experience** : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
**Transportation** : Our employees are **required** to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
**Additional Information**
**More about Us!**
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
**Apply Now** for an opportunity to join **Public Storage** and be a part of the self-storage industry's #1 team!
REFD0186
We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.
Customer Service - Self Storage Manager
Posted today
Job Viewed
Job Description
**Public Storage** is the self-storage industry leader and we are **Hiring Now!**
**Earn $19.15 Per Hour**
**Our Benefits**
Total Rewards package available to our team:
+ We work Flexible and Full-Time Schedules between the hours of 9:30am and 6pm (weekends 'til 5pm)
+ Employees become eligible for Full-time Benefits by working an average of 20+ hours - Benefits include:
+ Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
+ Company paid life, accidental death insurance, and exclusive vendor discounts
+ Mileage reimbursement is provided when traveling between properties or other work-related tasks
+ On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
+ Our Property Managers have the opportunity to earn performance-based bonuses!
**Job Description**
+ Our Property Managers get to work independently at multiple locations; spending time both inside and outside
+ We assess customer storage needs and make suggestions, including selling packing and moving supplies
+ Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
+ Auditing cash drawers and making bank deposits are part of the daily business
+ We help keep our customers current with payments and make reminder and collection calls when required
**Physical Requirements:**
+ Ability to transport lift/move items weighing up to 35 pounds
+ Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
+ Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
**Qualifications**
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
**Additional Information**
**More about Us!**
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
**Apply Now** for an opportunity to join **Public Storage** and be a part of the self-storage industry's #1 team!
REFD0180
We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.
Customer Service - Self Storage Manager
Posted today
Job Viewed
Job Description
**Public Storage** is the self-storage industry leader and we are **Hiring Now!**
**Earn $19.15 Per Hour**
**Our Benefits**
Total Rewards package available to our team:
+ We work Flexible and **Full-Time Schedules** between the hours of 9:30am and 6pm (weekends 'til 5pm)
+ Employees become eligible for Full-time **Benefits** by working an average of 20+ hours - Benefits include:
+ Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending
+ Company paid life, accidental death insurance, and exclusive vendor discounts
+ **Mileage reimbursement** is provided when traveling between properties or other work-related tasks
+ On-site company housing is available to employees at many of our locations (performance and tenure required for eligibility)
+ Our Property Managers have the opportunity to earn performance-based **bonuses!**
**Job Description**
+ Our Property Managers get to work independently at multiple locations; spending time both inside and outside
+ We assess customer storage needs and make suggestions, including selling packing and moving supplies
+ Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent
+ Auditing cash drawers and making bank deposits are part of the daily business
+ We help keep our customers current with payments and make reminder and collection calls when required
**Physical Requirements:**
+ Ability to transport lift/move items weighing up to 35 pounds
+ Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.
+ Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.
**Qualifications**
**Experience** : Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
**Transportation** : Our employees are **required** to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
**Additional Information**
**More about Us!**
Public Storage was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.
**Apply Now** for an opportunity to join **Public Storage** and be a part of the self-storage industry's #1 team!
REFD0180REM1
We are united under one common goal - creating a diverse and inclusive environment where all employees feel valued, included, and excited to be part of a best-in-class team. With over 5,000 team members from all different races, backgrounds, and life experiences, we celebrate inclusion and value the diversity each person brings to Public Storage. We believe our commitment to diversity and inclusion makes us a stronger Company and instills a sense of pride across our teams and the customers we serve.
Senior Associate Director, Client Relations
Posted 1 day ago
Job Viewed
Job Description
Why work for us?
A career at Janus Henderson is more than a job, it’s about investing in a brighter future together .
Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.
Our Values are key to driving our success, and are at the heart of everything we do:
Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust
If our mission, values, and purpose align with your own, we would love to hear from you!
Your opportunity
• Be the lead Relationship manager on strategic institutional clients responsible for maintenance and growth of existing relationships as the key subject matter expert on our clients
• Be responsible for resolving non-investment related client queries or ensuring appropriate delegation with urgency and accuracy
• Lead and manage mandate onboardings, changes and terminations as detailed in the client account management procedures
• Proactively manage client and consultant relationships, maintaining regular contact to meet their requirements, notifying them of product changes and responding to queries relating to third party administrators, transfer agents, custodians, and internal departments
• Conduct quality check review and compliance of RFP, RFI, ODDs etc. as required
• Ensure that monthly and quarterly reporting obligations are completed for respective channels
• Ensure timely compliance of all client materials in line with the compliance procedures
• Work with the institutional marketing team to implement marketing initiatives
• Understand and articulate our clients’ mandates to our internal stakeholders
• Use technical knowledge and experience to ensure the administration of the clients’ investments run efficiently - e.g., transitions, accounting queries, settlement queries, custody, cash movements and tax matters
• Communicate our services, products, and SLAs with clients and third parties
• Lead client meetings and reviews meetings with client and senior colleagues
• Lead on all aspects of client activity and be able to offer solutions to complex queries and proactively identify solutions to clients
• Maintain the client database and ensure all client information is up to date inclusive of activities, contacts, opportunities and business at risk.
• Ensure all regulatory Financial Crime requirements are updated annually
• Ensure all regulatory requirements are understood and procedures are followed
• Collaborate as a part of a high performing Institutional Team to help others where possible and put clients first always
• Engage in & lead projects that help us continue to stay relevant and best in class
• Carry out other duties as assigned
What to expect when you join our firm
-
Hybrid working and reasonable accommodations
-
Generous Holiday policies
-
Paid volunteer time to step away from your desk and into the community
-
Support to grow through professional development courses, tuition/qualification reimbursement and more
-
Maternal/paternal leave benefits and family services
-
Complimentary subscription to Headspace – the mindfulness app
-
Corporate membership to ClassPass and other health and well-being benefits
-
Unique employee events and programs including a 14er challenge
-
Complimentary beverages, snacks and all employee Happy Hours
Must have skills
• Prioritization and time management skills
• Experience leading compelling internal and external meetings
• Excellent interpersonal skills with the Ability to form strong and collaborative working relationships with clients and internal stakeholders
Nice to have skills
- Good awareness of the markets, institutional investors, and issues facing our clients in various channels.
• Strong operational & investment acumen and attention to detail.
Supervisory responsibilities
- No
Potential for growth
-
Mentoring
-
Leadership development programs
-
Regular training
-
Career development services
-
Continuing education courses
You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
At Janus Henderson Investors we’re committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don’t worry if you don’t think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can’t accommodate every flexible working request we’re happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at .
Compensation information
The base salary range for this position is $115,000 - $125,000. This range is estimated for this role. Actual pay may be different. This role will be posted through June 30, 2025. Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed.
#LI-SW1 #LI-Hybrid
Annual Bonus Opportunity: Position is eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance.
Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here ( .
Janus Henderson Investors is an equal opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee’s job functions (as determined by Janus Henderson at its sole discretion).
You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants’ past political contributions or activity may impact applicants’ eligibility for this position.
You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
Senior Associate Director, Client Relations
Posted 10 days ago
Job Viewed
Job Description
Why work for us? A career at Janus Henderson is more than a job, its about investing in a brighter future together . Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, di Client Relations, Director, Relationship Manager, Associate, Senior, Diversity, Business Services
Senior Associate Director, Client Relations
Posted today
Job Viewed
Job Description
A career at Janus Henderson is more than a job, it's about investing in a brighter future together .
Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right.
Our Values are key to driving our success, and are at the heart of everything we do:
Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust
If our mission, values, and purpose align with your own, we would love to hear from you!
Your opportunity
- Be the lead Relationship manager on strategic institutional clients responsible for maintenance and growth of existing relationships as the key subject matter expert on our clients
- Be responsible for resolving non-investment related client queries or ensuring appropriate delegation with urgency and accuracy
- Lead and manage mandate onboardings, changes and terminations as detailed in the client account management procedures
- Proactively manage client and consultant relationships, maintaining regular contact to meet their requirements, notifying them of product changes and responding to queries relating to third party administrators, transfer agents, custodians, and internal departments
- Conduct quality check review and compliance of RFP, RFI, ODDs etc. as required
- Ensure that monthly and quarterly reporting obligations are completed for respective channels
- Ensure timely compliance of all client materials in line with the compliance procedures
- Work with the institutional marketing team to implement marketing initiatives
- Understand and articulate our clients' mandates to our internal stakeholders
- Use technical knowledge and experience to ensure the administration of the clients' investments run efficiently - e.g., transitions, accounting queries, settlement queries, custody, cash movements and tax matters
- Communicate our services, products, and SLAs with clients and third parties
- Lead client meetings and reviews meetings with client and senior colleagues
- Lead on all aspects of client activity and be able to offer solutions to complex queries and proactively identify solutions to clients
- Maintain the client database and ensure all client information is up to date inclusive of activities, contacts, opportunities and business at risk.
- Ensure all regulatory Financial Crime requirements are updated annually
- Ensure all regulatory requirements are understood and procedures are followed
- Collaborate as a part of a high performing Institutional Team to help others where possible and put clients first always
- Engage in & lead projects that help us continue to stay relevant and best in class
- Carry out other duties as assigned
What to expect when you join our firm
+ Hybrid working and reasonable accommodations
+ Generous Holiday policies
+ Paid volunteer time to step away from your desk and into the community
+ Support to grow through professional development courses, tuition/qualification reimbursement and more
+ Maternal/paternal leave benefits and family services
+ Complimentary subscription to Headspace - the mindfulness app
+ Corporate membership to ClassPass and other health and well-being benefits
+ Unique employee events and programs including a 14er challenge
+ Complimentary beverages, snacks and all employee Happy Hours
Must have skills
- Prioritization and time management skills
- Experience leading compelling internal and external meetings
- Excellent interpersonal skills with the Ability to form strong and collaborative working relationships with clients and internal stakeholders
Nice to have skills
+ Good awareness of the markets, institutional investors, and issues facing our clients in various channels.
- Strong operational & investment acumen and attention to detail.
Supervisory responsibilities
+ No
Potential for growth
+ Mentoring
+ Leadership development programs
+ Regular training
+ Career development services
+ Continuing education courses
You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at .
Compensation information
The base salary range for this position is $115,000 - $125,000. This range is estimated for this role. Actual pay may be different. This role will be posted through June 30, 2025. Colorado law requires an estimated closing date for job postings. Please don't be discouraged from applying if you see this date has passed.
#LI-SW1 #LI-Hybrid
Annual Bonus Opportunity: Position is eligible to receive an annual discretionary bonus award from the profit pool. The profit pool is funded based on Company profits. Individual bonuses are determined based on Company, department, team and individual performance.
Benefits: Janus Henderson is committed to offering a comprehensive total rewards package to eligible employees that includes; competitive compensation, pension/retirement plans, and various health, wellbeing and lifestyle benefits. To learn more about our offerings please visit the Why Join Us section on the career page here ( .
Janus Henderson Investors is an equal opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licenses where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion).
You should be willing to adhere to the provisions of our Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position.
You will be expected to understand the regulatory obligations of the firm, and abide by the regulated entity requirements and JHI policies applicable for your role.
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Traveling Client Relations Associate - Site Survey
Posted 2 days ago
Job Viewed
Job Description
Traveling Client Relations Associate - Site Survey Join to apply for the Traveling Client Relations Associate - Site Survey role at Infinity Group . Summary The Client Relations Associate – Site Survey is a field-based role responsible for setting up projects for success by visiting sites, capturing accurate conditions, and supporting design, cost, and schedule planning. The role involves extensive travel across the western U.S., providing critical data for the Feasibility Budget Report, which guides client decisions. This position requires attention to detail, construction awareness, observational skills, and adaptability. The main focus is delivering precise site documentation to minimize risk and facilitate project progression. Requirements and Skills 1–3 years of experience in construction, design, real estate, or related fields. High standards for documentation accuracy and attention to detail. Basic knowledge of commercial interiors and building systems (MEP, structural). Effective communication skills for onsite interactions. Ability to interpret architectural drawings and annotate observations. Self-motivated with the ability to travel and manage logistics independently. Proficient with mobile documentation tools, photo organization, and file sharing. Located near a major airport hub with reliable connections. Responsibilities Conduct visual and measured surveys of commercial properties across the western U.S. Document existing conditions, including layout, structural features, and basic systems, using laser tools and drawings. Attend site walk-throughs and meetings with real estate professionals, representing Infinity Group professionally. Produce notes, sketches, photos, and data for internal assessments. Summarize findings clearly for design and costing teams, supporting the Feasibility Budget Report. Upload site data accurately into internal platforms. Maintain a flexible travel schedule to meet project needs. Success Metrics Accurate, clear, and complete site documentation. Timely survey execution and reporting. Ability to adapt to site conditions and timelines. Client and broker satisfaction. Reduced project risk and faster progression due to quality data. Physical Requirements Lift up to 15 lbs unaided. Maintain a professional appearance. Stand, walk, and navigate construction sites. Willingness to travel frequently with overnight stays. Follow safety protocols. Additional Details Seniority level: Entry level Employment type: Full-time Job function: Other Industry: Architecture and Planning #J-18808-Ljbffr