362 Customer Service Representative jobs in Norwalk

Customer service or as we call it culture of customer-obsession by being customer-ready and delivering a world-class experience every day. - Desire to learn and adapt to new programs. - Ability to work well and consult with associates at all leve Customer Service Representative, Customer Service, Customer Experience, Representative, Retail

RD Appliance Service, Corp. is a family owned and operated business serving Long Island since 1963. We are seeking a customer service representative. As a CSR you are the front line of our team. Exemplifying our code of values, you show respect and courtesy to all customers and employees. The core values of our company are Honesty, Integrity, Professionalism, Technical Expertise and Mutual Respect.

We set the standards for professionalism and expertise in our industry and strive to provide the highest quality appliance service in our area. We service most brands of appliances but primarily focus on high end brands. We are factory authorized for many high end brands. The expectations are high for our employees but we go out of our way to provide a positive work culture and an environment that is friendly and upbeat.

If you are an experienced CSR, scheduler or dispatcher and are looking to work for an organized, well structured and professional service company this is the place for you. This position is right for you if you have proven communication skills with supervisors, employees, and customers.

• Answer phones
• Enter new customer info
• Schedule service calls
• Handle customer inquiries and concerns
• Provide information about services
• Troubleshoot and resolve issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services
• Answer scheduling and/or routing questions from technicians
• Process credit card payments
• Accept and check in parts deliveries

• Professional phone etiquette
• Ability to prioritize and multitask
• Positive and professional demeanor
• Attention to detail
• Excellent written and verbal communication skills
• Organizational skills
• Computer skills

• Experience with scheduling and routing service calls
• Geographical knowledge of Long Island and NYC
• Appliance repair service knowledge
• General home appliance knowledge

• Paid time off
• Paid holidays
• 401K

• Monday - Friday
• 8:30 - 4:30

Compensation: $25.00 - $30.00 per hour

RD Appliance Service, Corp. is family owned and operated since 1963. We strive to be the most professional service company in our area by focusing on providing honest and accurate assessment and diagnosis of customer equipment while also respecting the customers home and time.

Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.

Our motto is ' Hire Fast, Pay Fast .' You can start today and get paid today! Schedule two hands-on working interviews and get paid for each. We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus, paid upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.

U-Haul Offers:

• Career stability
• Opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey's SmartDollar Program

Customer Service Representative Responsibilities:

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Customer Service Representative Minimum Qualifications:

• Valid driver's license and ability to maintain a good driving record
• High school diploma or equivalent

Work Environment:

The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals. May be required to use protective clothing or gear such as masks, goggles, gloves or shields.

Physical Demands:

The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs. assisted or unassisted.

U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.

Pays $60K - $65K White Plains NY

Joining our team as a Customer Account Coordinator offers the following benefits:

- Competitive salary

- Opportunities for career growth and advancement

- Training provided to enhance customer service skills

Customer Service Representative Description: The position will drive customer satisfaction and revenue by exemplifying a customer-centric attitude delivering superior service.

• This role reports to the Sales and Service Supervisor and will work closely with inside sales and technical sales support.
• A successful candidate should exhibit a sense of ownership, urgency, be solution orientated, collaborative and accountable.
• Join an amazing employee-centric environment with a customer-centric mindset!

Duties

• Handle a volume of calls, chats and emails along with order processing and order management. turnaround.
• Build positive relationships by identifying customer needs, researching issues, and resolving customer concerns.
• Maintain customer satisfaction and loyalty during customer interactions.
• Communicate and collaborate cross-departmentally.
• Meet daily qualitative and quantitative targets for yourself and your team.

Required Skills

• Ownership, Same-Day Responsiveness & Collaboration.
• Display strong communication skills and interpersonal skills.
• Demonstrate proficiency in the MS Office suite of tools.
• Motivation and ability to learn new concepts quickly.
• Demonstrate strong work ethic through collaboration with peers.

Education

• 1-2 years minimum in a customer-facing sales or service environment.
• Experience interacting with multiple brands and multiple internal systems
• Experience with salesforce is preferred
• High School Diploma required, with a college degree preferred.
• Technology related B2B experience preferred.

Call for immediate interviews or email

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interactionwhether over the phone or in personresults in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success.

CSR Responsibilities:

• Understand, communicate, and properly prioritize scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.
• Operates multiple-line telephone system. Answers incoming calls, places callers on hold, transfers calls, and pages staff members appropriately. Takes and routes messages for veterinarians and staff members.
• Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients.
• Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.
• Maintains accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information.
• Complete all tasks as assigned by the supervisor.

Qualifications & Requirements:

• $17-21 per hour starting wage
• Professional and friendly phone etiquette
• Available to work weekends and holiday rotations, as needed
• Ability to properly prioritize and complete tasks simultaneously
• Ability to problem solve and adapt to multiple situations
• HS Diploma or educational equivalent
• Excellent customer service skills
• Computer efficiency
• Very detail-oriented
• Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.)
• Preferred: One year of customer service representative experience
• Preferred: Knowledge of veterinary medical terminology and procedures

At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here's what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

• Minimal weekday hours required (join for weekends only!)
• Generous Team Member discount
• $400 bonus for every referral hired with NO LIMIT *
• Competitive hourly pay rates & team bonus
• Get Paid Early!

• Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
• Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
• Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
• Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
• Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
• Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
• Promote all alteration services and personalization options.
• Maintain store-standards to support a flawless shopping experience.
• Maintain a high standard of dress to meet the Dress Code policy.
• Respond promptly to all customer questions providing product and service information.
• Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
• Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
• Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
• Assist with all sales promotions and visual updates.
• Other duties as assigned.

• While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.

• High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

• Rewarding Environment and Competitive Pay
• Team Bonus
• Dayforce Wallet - Get Paid Early!
• Generous Team Member Discount After First Pay Period
• Vision Care
• Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
• 401K Program
• Discount for Identity Theft Protection
• Discounts for Home and Auto Insurance
• Discounts for Mobile
• Legal Benefits (MetLife Hyatt Legal Plans)
• Pet Insurance

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Customer Service Representative – Melville, NY
Salary: $21.88 per hour / $4,075.00 annually

When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk.

Salary:
Salary: $21.88 p r hour / 44,075.00 annually

Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!

Qualifications & Skills:

Candidates must have the ability to commute to our Melville NY location.
Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
An effective communicator who understands the importance of listening and being empathetic
Ability to work and grow in a fast-paced, high-volume call center environment
Willingness to learn new skills and ability to adjust to changes quickly
Open to feedback to support your performance and development
Solid computer and multi-tasking skills
Minimum of high school diploma or equivalent

#geico600

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

The GEICO Pledge:

Great Company:  At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers:  We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture:  We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards:  We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

Customer Service Representative – Melville, NY
Salary: $21.88 per hour / $4,075.00 annually

When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Professionals for our Melville, NY office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk.

Salary:
Salary: $21.88 p r hour / 44,075.00 annually

Many associates see a base salary increase of 10% within their first year as a Customer Service Representative. Top associates can see increases up to 15%!

Qualifications & Skills:

Candidates must have the ability to commute to our Melville NY location.
Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
An effective communicator who understands the importance of listening and being empathetic
Ability to work and grow in a fast-paced, high-volume call center environment
Willingness to learn new skills and ability to adjust to changes quickly
Open to feedback to support your performance and development
Solid computer and multi-tasking skills
Minimum of high school diploma or equivalent

#geico600

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

The GEICO Pledge:

Great Company:  At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers:  We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture:  We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards:  We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.