903 Customer Service Representatives jobs in Ashland
Manager, Client Relations - Northwest

Posted 1 day ago
Job Viewed
Job Description
**Key Responsibilities include:**
Work with Client Relations team and retail partners on executing all instore events for local market
Develop new and creative ideas to animate stores in market (in-store and virtually) during festive moments, product launches, High Jewelry events and other specific retail needs
Work closely with corporate partners to ensure brand standards are maintained yet support a localized approach
Execute overarching client actions strategy
Responsible for end to end strategy and execution of in-store and virtual client activations and experiences while partnering with key stake holders
Work with production companies, agencies and vendors to support and execute client actions strategy
Create and manage market client event calendar
Manage market client actions budget; track and advise on ROI
Support new product launches, High Jewelry road shows, and ad hoc product events
Partner with merchandising and other corporate partners on event support and launch strategy
**Qualifications:**
5+ years of event management experience
Must be creative with a high taste level
Strong written, verbal and presentation skills
Ability to effectively manage a budget and support local initiatives
Existing relationships with vendors/external partners
Luxury industry experience highly preferred
Previous experience in a client relations/client facing role
The hiring range for this position ranges from $122,485-172,920. The rate of pay offered will be dependent upon
candidates' relevant skills and experience
**Job Identification** : 61987
**Job Category:** : Retail
**Assignment Category** : Regular Full-time
**Remote Positions** : No
**Professional Experience** : Minimum 5 Years
Equal Opportunity Employer
Multi-Store Sales & Client Relations Manager
Posted today
Job Viewed
Job Description
Our client, a luxury womenswear brand focused on cashmere, silks, etc. is looking for a well-versed, luxury Multi-Store Sales & Client Relations Manager to oversee sales operations across two luxury apparel locations in San Francisco.
Salary : Starting at $80k (Plus commission) Dependent on experience
Location : San Francisco, CA
Type : Permanent, Full-Time role
Store Hours: Tues. – Sat.
This role is ideal for a sophisticated professional with exceptional communication skills, a customer-first mindset, and the ability to drive business growth in a high-end environment.
While this role does not include direct team management, it involves overseeing customer correspondence, projects, events, and operational processes across both San Francisco store locations.
Key Responsibilities
- Manage the client experience and correspondence across two store locations, ensuring seamless service and follow-through.
- Act as a liaison between customers, staff, and leadership to maintain the brand’s elevated standard of service.
- Identify opportunities to expand the client base and grow revenue through relationship building, outreach, and strategic initiatives.
- Lead and manage special projects that support sales operations and enhance the overall client experience. (Events, Brand collaborations, etc.)
- Serve as a trusted partner in problem-solving, ensuring challenges are addressed with professionalism and discretion.
- Maintain strong knowledge of product offerings, brand history, and the luxury apparel market to communicate effectively with discerning clients.
Qualifications
- Prior experience in luxury retail, high-end apparel, or a related industry.
- Strong business acumen with proven ability to identify growth opportunities.
- Excellent communication skills – eloquent, elegant, and customer-focused.
- Highly organized, detail-oriented, and adept at managing multiple priorities across locations.
- Critical thinker and proactive problem solver.
- Professional presence and confidence working with high-profile clientele.
Senior Aesthetician & Client Relations Manager - San Francisco
Posted 3 days ago
Job Viewed
Job Description
Responsibilities:
- Perform a wide range of advanced aesthetic treatments, including facials, chemical peels, microdermabrasion, laser treatments, and other specialized skincare procedures, adhering to the highest professional standards.
- Conduct thorough client consultations to assess skin conditions, understand client needs and goals, and recommend personalized treatment plans.
- Educate clients on skincare science, product recommendations, and at-home care routines to maximize treatment results.
- Build and maintain a strong, loyal client base through exceptional service, personalized attention, and proactive follow-up.
- Manage client scheduling, appointments, and communication, ensuring a seamless and positive experience from booking to post-treatment follow-up.
- Assist in developing and implementing marketing strategies to attract new clients and retain existing ones.
- Stay current with the latest trends, technologies, and products in the beauty and wellness industry through ongoing training and research.
- Collaborate with other team members to foster a supportive and high-performing work environment.
- Contribute to maintaining the pristine appearance and ambiance of the treatment areas.
- Handle client inquiries and feedback with professionalism and a solution-oriented approach.
- California State Licensed Esthetician (required).
- Minimum of 5 years of experience as a practicing aesthetician, with a strong portfolio of advanced treatments.
- Proven track record in client relationship management and sales within the beauty or wellness sector.
- In-depth knowledge of dermatology, various skin types, conditions, and corrective treatments.
- Proficiency with a variety of aesthetic equipment and technologies.
- Excellent communication, interpersonal, and customer service skills.
- Ability to work effectively both independently and as part of a team.
- Strong organizational skills and attention to detail.
- A genuine passion for skincare and helping clients achieve their aesthetic goals.
- Experience with spa management software is a plus.
- Must be available to work flexible hours, including some weekends, in our San Francisco, California, US location.
Private Bank Client Relations Manager (San Francisco, CA)

Posted 1 day ago
Job Viewed
Job Description
Citizens Private Bank is actively scaling its Business Banking division, increasing deposit growth, and expanding into key strategic markets. With this growth, we are excited to add to our team in San Francisco. We are seeking driven individuals who demonstrate a track record of delivering white glove experience to clients that results in long-term client loyalty.
The Private Bank, Client Relations Manager assists clients with the loan application process and services their needs post-loan close. The Client Relations Manager has a thorough understanding of the loan origination process as well as servicing channels for mortgage and deposit requests. The Client Relations Manager also assists with credit analysis and prequalification, though specific loan product is dependent on their respective Relationship Manager. The Client Relations Manager is able to stand in for their Relationship Manager in their absence and has their arms wrapped around the nuances of the process.
Primary responsibilities include:
+ Assist with fielding prospects, including taking introductory meetings and providing rates when the Relationship Manager is not available.
+ Firm understanding of Relationship Manager's clientele and product specialty.
+ Routinely reviews existing client base for deposit opportunities and prospects.
+ Respond to client inquiries and servicing requests in a timely manner (response within 30 minutes, solution within 1-2 business days, varying on complexity).
+ Assists their respective relationship manager with coordinating client meetings, events, and gifts.
+ Manages the active loan pipeline, assisting the client from the preapproval stage, through underwriting, closing, and post close.
+ Pre-qualifications and documentation analysis for prospective clients. Assist with preparing pre-approval letters, commitment letters, term sheets, and/or letters of intent.
+ Answering client questions about Initial Loan Estimate, documents and closing disclosures
+ Works closely with the Lending Specialist to obtain additional needed documentation and their Preferred Banker to obtain additional documentation for deposit relationship opening, ensuring completeness and accuracy in the pre-approval stage.
+ Coordinating loan closing post approval and assisting with client's down payment to escrow.
+ Ensuring client is set up with online tools for viewing and managing their mortgage.
+ Field deposit related operation requests, including wires and transfers, assistance with online banking support, obtaining statements and tax documents, research requests, and more.
Qualifications, Education, Certifications and/or Other Professional Credentials
+ 5+years of experience with private bank clients and supporting relationship manager activities, preferred
+ Bachelors degree preferred
+ Demonstrated track record of managing the lending process from open to close
+ Knowledgeable in pricing, deal structuring, analysis, underwriting, and credit policy of multiple verticals (i.e. Residential + CRE/MF and Construction ).
+ Preferred specialized knowledge of lending process, high-end mortgage banking, and life sciences
Hours & Work Schedule:
Monday - Friday (4 days in office/1 day WFH)
40 hours per week
Pay Transparency
The salary range for this position is $102,720 - $154,080 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.
We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens' paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit .
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague's or a dependent's reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Why Work for Us
At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
11/21/2025
Multi-Store Sales & Client Relations Manager (San Francisco)
Posted 1 day ago
Job Viewed
Job Description
Our client, a luxury womenswear brand focused on cashmere, silks, etc. is looking for a well-versed, luxury Multi-Store Sales & Client Relations Manager to oversee sales operations across two luxury apparel locations in San Francisco.
Salary : Starting at $80k (Plus commission) Dependent on experience
Location : San Francisco, CA
Type : Permanent, Full-Time role
Store Hours: Tues. Sat.
This role is ideal for a sophisticated professional with exceptional communication skills, a customer-first mindset, and the ability to drive business growth in a high-end environment.
While this role does not include direct team management, it involves overseeing customer correspondence, projects, events, and operational processes across both San Francisco store locations.
Key Responsibilities
- Manage the client experience and correspondence across two store locations, ensuring seamless service and follow-through.
- Act as a liaison between customers, staff, and leadership to maintain the brands elevated standard of service.
- Identify opportunities to expand the client base and grow revenue through relationship building, outreach, and strategic initiatives.
- Lead and manage special projects that support sales operations and enhance the overall client experience. (Events, Brand collaborations, etc.)
- Serve as a trusted partner in problem-solving, ensuring challenges are addressed with professionalism and discretion.
- Maintain strong knowledge of product offerings, brand history, and the luxury apparel market to communicate effectively with discerning clients.
Qualifications
- Prior experience in luxury retail, high-end apparel, or a related industry.
- Strong business acumen with proven ability to identify growth opportunities.
- Excellent communication skills eloquent, elegant, and customer-focused.
- Highly organized, detail-oriented, and adept at managing multiple priorities across locations.
- Critical thinker and proactive problem solver.
- Professional presence and confidence working with high-profile clientele.
Desktop Support - Help Desk

Posted 1 day ago
Job Viewed
Job Description
We're looking for a skilled and service-oriented IT Support Specialist with 2+ years of experience, particularly in Mac troubleshooting and support. This fully onsite role supports a cutting-edge research environment, working closely with scientists, PhDs, and lab technicians.
Key Highlights:
+ Mac-first environment: 75% of support is Mac-based-candidates must be confident in diagnosing, resolving, and maintaining Mac systems.
+ Hardware & software support: Includes laptops, desktops, printers, and mobile devices (Mac and PC).
+ Tool migration: Assist with the transition from Google Workspace/Slack/Zoom to Microsoft 365/Teams/OneDrive.
+ Device management: Experience with Microsoft Intune and Windows Autopilot is a plus.
+ User-facing role: Strong communication skills and a helpful, professional attitude are essential.
This is a great opportunity for someone who thrives in a hands-on, collaborative environment and is eager to grow within a forward-thinking organization.
Requirements
Qualifications:
- Experience Required:
o 2+ years of IT Help Desk/Desktop Support experience.
o Hands-on experience in Mac and PC troubleshooting, hardware diagnostics, and end-user IT support.Technical Skills:
o Proficiency in Microsoft Office 365 administration, including OneDrive, Teams, and device integration.
o Working knowledge of Microsoft Intune and Windows Autopilot.
o Familiarity with basic ticketing systems and escalation protocols.
- Soft Skills:
o Polished and professional demeanor with strong interpersonal communication skills.
o Patient, polite, proactive, and service-oriented attitude - "I'm here to support you" style of work.
o Ability to build trust and maintain positive relationships with highly educated researchers and executives in a biotech setting.
- Preferred:
o Resilience and eagerness to learn onsite processes (biotech experience is not required; training provided).
o Ideally located in the Peninsula/South Bay area to accommodate possible travel to Sunnyvale
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
Help Desk Technician 1
Posted 14 days ago
Job Viewed
Job Description
Maximus is looking for an entry level Help Desk technician to contribute to the DMCS Help Desk.
This position is remote.
Essential Duties and Responsibilities:
- Responsible for responding to telephone calls, emails, and personnel requests for technical support.
- Identify, research, and resolve technical problems.
- Document, track, and monitor problems to ensure timely resolution.
- Correct application issues, solve network and security problems, and identify common PC software and hardware problems.
- Assign username, password, and access right permissions for multiple proprietary applications, as well as client software.
Job-Specific Essential Duties and Responsibilities:
- Answer internal and external telephone calls for end user issues or requests, complete tickets in the ticketing system and process the requests
- Ask questions to determine work assignment queue
- Monitor customer requests arriving via email for customers seeking help, by completing a ticket in the ticketing system and processing the request
- Serve as the single point of contact to the customer's end users for related issues, problems and requests
- Track, route and redirect problems to correct resources
- Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority
- Walk customer through problem-solving process
- Coordinate, monitor and respond quickly and effectively to all Service Desk open incident tickets in order to ensure issues are closed within the required Service Levels, work directly with the Client's service partners for escalation and timely issue resolution
- Provide helpdesk support and resolve problems to the end user's satisfaction
- Verify with the customer that the issue has been resolved and update the ticketing system
- Receives and prioritizes issues and forwards using appropriate escalation procedures
- Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems
- Special projects may be assigned and an opportunity to work, based on ability to meet and exceed performance benchmarks
- Recommended procedure modifications or actively contribute to ongoing process improvements
- Assist Service Desk Management with executing reports to monitor and track tickets, reporting, analysis, or testing tasks
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
Job-Specific Minimum Requirements:
- 0-2 years experience
Additional Requirements as per Contract/Client:
- Must be able to obtain a 6C Public Trust government clearance
- Must be a U.S. citizen.
- Must currently reside in the U.S.
- Must be able to pass a criminal background check.
- Must not be delinquent or in default on any federal student loans.
- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance.
- Final suitability determination is the sole discretion of the Department of Education.
- Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. If applicable, new and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.
Preferred Skills and Qualifications:
- Microsoft Office
- Help Desk Ticketing Solution such as ServiceNow or SysAid
- ITIL
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
40,000.00
Maximum Salary
$
45,000.00
Be The First To Know
About the latest Customer service representatives Jobs in Ashland !
Call Center Representative
Posted today
Job Viewed
Job Description
Status: Part-time, Non-Exempt, potential to become full-time
Location: Remote (ACCEPTING APPLICANTS WHO ARE LOCATED WITHIN THE SAN FRANCISCO BAY AREA ONLY)
Call Center Representatives at British Swim School Bay Area focus on customer experience, engagement, customer enrollment, and managing all customer inquiries and concerns. The CSR focus is to deliver exceptional solution-oriented customer service, process enrollment requests as needed and answer questions while making experiences personable and memorable verbally and electronically.
Knowledge, Skills and Ability- Enthusiastic, assertive personality with customer service skills
- Strong listener with a sense of urgency to resolve issues or provide solutions
- Effectively communicate with customers and employees, bi-lingual is a plus
- Disciplined to follow schedules, policies, and procedures of British Swim School
- Able to multi-task using phone systems and appropriate computer programs.
- Minimum of two years of customer service and sales experience
- High School or some college education or equivalent experience.
- Must have quiet space without distractions for work
Job Type: Part-time
Salary: $20.00 per hour
Expected hours: No less than 30 per week
- 2 years
- Day shift
- Evening shift
- Rotating shift
- Monday to Friday
- Rotating weekends
- Weekends as needed
- Remote
Flexible work from home options available.
Compensation: $20.00 per hour
Working at British Swim School is more than just a job; it's a chance to create a lasting impact that could change a child's life. As part of the British Swim School Team, you play a role in your local community, empowering others and sharing your passion. It's a chance to be part of a fun-loving team of dedicated people who are committed to promoting water safety and a lifelong love of the water.
While we teach swimming to people of all ages and abilities, most of our students are preschool and elementary-aged kids. Our instructors should like working with this age group and be good at making parents feel comfortable. It's helpful if you have experience with children or in a child-focused job, but it's not required if you can show the right attitude. The job comes with specialized training in our advanced and unique British Swim School approach.
We also have exciting opportunities with our Customer Service Team, even if you're not in the pool. These are the people committed to providing the best service in the industry. In these roles, you might talk to parents on the phone or by the pool. Wherever you are, the aim is to make everyone feel like part of the British Swim School Family as we focus on ensuring the "Survival of the Littlest."
Call Center CSR

Posted 1 day ago
Job Viewed
Job Description
Robert Half has great ongoing opportunities for professional Call-Center CSRs. We are currently seeking motivated, empathetic, and customer-focused individuals to join our team. This is an excellent opportunity for individuals who are passionate about helping others and have strong communication skills. As a Call Center Customer Service Representative, you will be the first point of contact for our customers, providing them with the assistance and support they need via phone, email, or chat. Your role will involve addressing customer inquiries, resolving complaints, processing orders, and offering solutions to ensure an outstanding customer experience. The ideal candidate will be patient, professional, and adept at managing a high volume of calls while maintaining a positive attitude. Please call for immediate consideration.
Requirements
- Answering inbound calls from customers
- Listening attentively to customer concerns and questions
- Providing accurate information about products and services
- Resolving customer issues and complaints effectively
- Processing orders, returns, or other transactions as needed
- Upselling or cross-selling products based on customer needs
- Maintaining detailed customer records within the CRM system
- Identifying and escalating complex issues to supervisors
- Following established call center procedures and scripts
- Adhering to quality standards and performance metrics
TalentMatch®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .