290 Customer Service Representatives jobs in Garden Grove

Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $20.00 - $23.00

Customer Service Representative 1
**Job details**
**General information**
**Entity**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Cabin designs, certifies, manufactures and supports innovative aircraft cabin interiors, equipment and systems, providing airlines and OEM Customers with distinctive aircraft branding, and their passengers with a safe, comfortable and enjoyable flying experience.
**Reference number**

**Job details**
**Domain**
Programs / Customer Relations
**Job field / Job profile**
Customer services and support - Customer support & services training
**Job title**
Customer Service Representative 1
**Employment type**
Permanent
**Professional category**
Employees / Staff
**Part time / Full time**
Full-time
**Job description**
Here, we craft excellence together. Your mission? Making the journey the most enjoyable part of the trip.
Join our first-class team to reinvent in-flight experience. In the role of Customer Service Representative 1, you'll play a pivotal part on our Customer Service team.
The Customer Service Representative requires a high level of internal customer engagement, plus the capability to coordinate successful integrated product offerings. The Customer Service Representative works in coordinating, supporting and improving the commercial process and positively influence customer happiness. The Customer Service Representative is responsible for coordinating day to day activity for customer requests, processes customer orders and quotes, and maintains front line communication with the customers.
This position contributes to our vision by:
1.Ensure sales orders are processed accurately and entered within a timely manner using company ERP system
2.Partner with the Integrated Project Team (IPT) to ensure customer orders are processed correctly
3.Validate entered order information by checking against customer purchase orders
4.Maintain a Purchase Order (PO) entry tracker to provide visibility to the Contracts and Accounting teams
5.Review aging report weekly, provide updates to the Accounts Receivable department regarding past dues accounts
6.Fulfill a coordinating role between the customer and all relevant internal stakeholders (sales, engineering/PD, qualification/certification, finance) that potentially have impact on the customer satisfaction
7.Coordinate order and shipping related matters with production, planning, shipping and responsible stakeholders
8.Coordinate customer complaint handling in cooperation with the department manager
9.Educate internal customers and departments on customer characteristics in order to improve sales and profitability
10.Proactively approach Safran customers to improve relationship
**But what else? (advantages, specificities, etc.)**
Safran Cabin is #1 worldwide for business and regional aircraft interiors.
Here, you will build your skills and grow with a community of experts to enrich yourself every day.
Here, collaboration is embodied within the diversity of our teams all around the world.
Here, we're cutting our emissions, not your ambitions.
Together, let's shape the sustainable future of aeronautics. Learn more about Safran Cabin!
Why join us?
- Your Benefits: Our suite of comprehensive benefits include health care (medical, dental and vision), life insurance, 401(k) savings plans with company match, paid time off, and employee discounts & rewards for consumer products/services and more!
- Management roles may be eligible for a bonus in accordance with the terms of the applicable incentive plan.(Bonus eligible positions only) Remove if not applicable.
The expected salary range for this position is between $16.50 - $3.79 Hourly. Actual compensation will be determined based on experience, education, and other factors permitted by law.
At Safran Cabin, we provide equal employment opportunity to all individuals regardless of race, color, religion, sex/gender, sexual orientation, gender identity/gender expression, marital status, pregnancy, age, national origin, ancestry, disability/medical condition, military or veteran status, citizenship status, genetic characteristics or information, or any other characteristic protected by applicable federal, state, and local laws.
**Candidate skills & requirements**
Qualifications:
Education: High school diploma required; Bachelor's degree preferred
Experience: 2-3 years of data entry experience
Computer: Proficient in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP/MRP functions and applications is preferred.
Other Skills: High attention to detail with a demonstrated ability to meet deadlines. Excellent problem solving and organizational skills. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment. Exceptional verbal and written communication skills. Ability to manage multiple priorities and work cross-functionally. Strong prioritizing and multi-tasking skills to work within tight deadlines
Description: Entry-Level position within job role
1. Does require fluent communication in English language.
2. Employment Status may be part-time, full-time, or temporary.
3. Traveling is required.
4. Protracted or irregular hours may be required.
5. Relocation to another Safran facility may be required.
**Annual salary**
16.50 - 23.79 Hourly
**Job location**
**Job location**
North America, United States, California
**City (-ies)**
7330 Lincoln Way CA 92841 Garden Grove
**Applicant criteria**
**Minimum education level achieved**
High School Diploma/GED Equivalent
**Minimum experience level required**
First experience
**Additional Languages preferred**
English (Fluent)
**ITAR Controlled Position: Select "Yes" if role requires U.S. citizenship/permanent residency**
No

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a **Customer Service Lead** !
**Overview:**
As the Part Time Customer Service Lead, under the guidance of the Assistant Store Manager and Customer Service Supervisor, you'll be responsible for leading day-to-day customer service initiatives, inspiring, motivating, and encouraging associates to provide exceptional, friendly and professional customer service at all times. You'll lead by example, approaching your work with Our Burlington philosophy and company core values in mind. You'll ensure a customer-first focus is a top priority while friendliness, speed of checkout, and customer service remain top of mind. You'll interact with customers to create a positive shopping experience, proactively solving problems professionally and efficiently.
**Key Responsibilities:**
+ Model company core values, Our Burlington philosophy, and appropriate back of house standards and execution strategies for the rest of the receiving team.
+ Drive improvement of friendliness, speed of checkout and customer feedback surveys by maintaining a customer-first focus and delivering a consistently great experience to all our customers with a high level of professionalism.
+ Maintain a neat and orderly front end area, troubleshooting issues with registers and transactions.
+ Coordinate meal and break periods and monitor schedule adherence.
**Requirements:**
Candidates must be able to work a flexible schedule including early mornings, nights, weekends and holidays as required. Physical requirements include the ability to lift and move boxes weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time.
**Come join our team. You're going to like it here!**
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes medical coverage and a 401(k) plan. Part-time associates may also be eligible for up to 4 hours of paid time off annually after one year of service, up to 8 paid holidays, and paid sick time in accordance with applicable law. We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us.
Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
**Base Pay:** **$17.50 per hour** **-** **$7.50 per hour**
**Location** 01668 - Garden Grove
**Posting Number** P -2
**Address** 9661 Chapman Ave
**Zip Code** 92841
**Position Type** Regular Part-Time
**Career Site Category** Store Associate
**Position Category** Retail Store
**Base Pay** 17.50 - 17.50 per hour

Client Relations Supervisor
Department:Clinic Management
Location:Los Angeles, CA
Join the team behind Hollywood-s most iconic glow.
Melrose Skin Clinic, home to Hollywood-s most iconic glow, is seeking a poised, polished, and results-drivenClient Relations Supervisorto join our luxury medical aesthetic team. This role is ideal for someone who thrives in an elegant, client-focused environment, has a passion for skincare and wellness, and finds fulfillment in creating lasting client relationships rooted in trust and transformation.
As aClient Relations Supervisor, you will be the face of our clinic-guiding clients through their personalized skincare journeys, offering expert recommendations, and curating experiences that embody the sophistication and results-driven reputation of Kate Somerville.
This role offers a Full-Time (Tuesday-Saturday) opportunity and includes Front Desk Concierge responsibilities designed to deliver a seamless white-glove experience from the very first -hello.-
Key Responsibilities:
+ Conduct luxury, sales-focused client booking via phone, email, and text-listening deeply to client goals and suggesting treatment and product enhancements tailored to their needs.
+ Maintain an elevated level of professionalism and warmth in all client interactions, ensuring every touchpoint reflects the Kate Somerville brand.
+ Possess comprehensive knowledge of all aesthetic treatments, including benefits, results, and appropriate pairings.
+ Provide introductory consultations to new clients, curating personalized treatment and product recommendations.
+ Achieve and exceed sales goals across memberships, treatment packages, and retail.
+ Drive client retention and rebooking through thoughtful follow-up and personalized communication.
+ Contribute to the clinic-s reputation by achieving review and client satisfaction goals.
+ Act as a true ambassador of the brand-cultivating referrals, participating in community outreach, and representing the essence of Melrose luxury.
+ Deliver -White Glove- service that goes above and beyond expectations, ensuring each client leaves feeling valued and radiant.
Qualifications:
+ Proven experience in luxury sales, ideally within the medical spa, skincare, or wellness industries.
+ Exceptional interpersonal and communication skills, with a genuine client-first mindset.
+ Strong understanding of aesthetic treatments, skincare products, and beauty industry trends.
+ Track record of consistently meeting or exceeding sales goals.
+ Ability to thrive in a fast-paced, high-touch environment while maintaining grace under pressure.
+ Availability to work evenings, weekends, and select holidays.
What We Offer:
+ Competitive Compensation based on experience and schedule
+ Performance-Based Monthly Bonuses
+ 401(k) with Company Match
+ Exclusive Employee Discounts on Kate Somerville products and Melrose Skin Clinic treatments.
+ Ongoing Education & Training Programs to refine your expertise and product knowledge
+ Medical, Dental, and Vision Insurance
+ Life, Accident, and Disability Coverage
+ Paid Holidays and Additional Perks
Why You-ll Love It Here
You-ll be part of an intimate, high-performing team within one of Los Angeles-s most renowned luxury skincare destinations. Every day brings the opportunity to transform confidence, elevate beauty, and deliver results that go far beyond the surface.
If you-re ready to combine your passion for skincare with the polish of luxury hospitality-we invite you to join the glow
You-ll Do:
+ Cultivate long-term client relationships through expert product and treatment recommendations.
+ Manage phone, e-mail, and in-person bookings with precision and grace.
+ Achieve sales goals for memberships, treatment packages, and retail products.
+ Deliver white-glove service that embodies the sophistication of Kate Somerville.
+ Support day-to-day clinic operations, ensuring every client experience feels seamless and luxurious.
What We-re Looking For:
+ Proven sales experience in luxury, skincare, or medical aesthetics.
+ Exceptional communication and a polished, professional demeanor.
+ Passion for beauty, wellness, and client care.
If you-re ready to blend luxury, science, and service-join the glow at Melrose Skin Clinic!
---
The expected pay range for this position is $70,000 to $75,000. The exact rate is determined by various factors including experience, skills, education, geographic location, and budget.
#L1-KY1
At Kate Somerville, we believe diverse teams drive business results and create a better future every day for our employees, consumers, partners, and communities. We want diversity of thought on every single team- to make better decisions, launch ground break innovations, and challenge the status quo to unlock growth. If you are an individual with a disability and need an accommodation in order to apply for a posted job, please contact us at or
Applicants and employees are protected from discrimination under Federal law. For more information, please see EEO is the Law.
EOE race/color/religion/sex/sexual orientation/gender identity/national origin/disability/veteran status

**We believe in the power and joy of learning**
At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
**Our culture values diversity, engagement, and discovery**
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is critical to the success of our company and our learners, as well as our individual well-being. We recognize the value of different perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see Client Operations Manager will:**
This role will work to manage and deliver talent pipeline services to new and existing corporate clients. The Client Operations Manager is responsible for guiding new corporate clients through post-contract onboarding processes and managing client succes and service delivery from end to end through the entire contract lifecycle. Success in this position will be defined by our ability to deliver exceptional talent pipeline and upskilling services to our corporate clients, help grow the client relationship, and demonstrate the performance vital for the sales team to expand our business. In addition, they will analyze and improve organizational processes, and work to improve quality, productivity and efficiency.
The Client Operations Manager will be responsible for managing several corporate clients and the talent pipeline and upskilling service(s) delivered to include the following:
+ Responsible for all phases of the talent pipeline lifecycle - helping clients with processes throughout onboarding, assisting with the design and process development for each client, proactively contacting clients at strategic intervals through the contract lifecycle, assisting with technical support needs, providing regular reporting, and holding quarterly progress sessions for assigned clients.
+ Develop and implement operational policies and procedures related to candidate application, enrollment, and persistence through our train-to-hire programs in preparation for placement with our corporate clients. Be responsible for applicant outreach, communications, and success through the recruitment funnel.
+ Develop and implement operational policies and procedures related to enrollment, persistence and certification for upskilling trainees identified by our corporate clients. Be responsible for upskilling trainee support, communications, reporting, and success.
+ Analyze operational processes and performance data to find opportunities for improvement.
+ Lead and direct operations team to achieve business targets; including student/candidate tracking and client reporting data and metrics.
+ Vet and prepare trainees for referral to clients to be interviewed and hired for on-site training.
+ Work cross functionally with both internal departments and external clients to achieve goals.
+ Identify and implement strategies to improve quality of service, productivity and profitability for both recruited candidates and upskilling students enrolled by clients.
+ Liaise and cross-collaborate with internal team members to ensure forecasting is fulfilled appropriately.
+ Ensure all operations are carried on in an appropriate and cost-effective way; respond to clients and students in a timely manner.
+ Support in forecasting requirements, communicating with clients directly, and addressing operational needs; establish standard methodologies for an energetic team with scalable processes to drive client success and growth.
+ Be responsible for related procurement processes and coordinate material and resources allocation.
+ Identify and address problems and opportunities for the business.
+ Provide data and support to management as needed.
**Skills You'll Need Here:**
**Basic:**
+ BA/BS or equivalent work experience and a validated, successful track record in a detail oriented position.
+ Minimum of four years of successful operations, talent acquisition, client services or related detail-oriented and customer-focused work.
+ Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally.
+ Highly flexible and adaptable to change.
+ High energy and good communication skills both written and verbal.
+ Ability to interact professionally with Vice Presidents and Director level staff within clients.
+ Have a customer focused mentality; both in work with candidates, trainees and clients.
+ Comfortable using technology in performing routine job tasks and for product demonstration purposes.
+ Outstanding organizational and time management skills.
+ Proficiency in PC and Microsoft Office applications. Great if experienced with Salesforce.
+ Ability to monitor and evaluate operational data.
**Preferred:**
+ Professional business-to-business/customer success experience (3 years strongly desired)
+ Experience working with adult learners and non-traditional students.
+ Proficiency in being a great partner within and outside one's own department.
+ Understanding of client relations/partnership management and how to efficiently work with external partnerships.
+ Driven to succeed and yearning to make impact; customer success obsession mentality.
Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at or at .
**About Cengage Group**
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**Compensation**
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here ( to learn more about our _Total Rewards Philosophy_ .
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$58,300.00 - $75,750.00 USD
**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

**We believe in the power and joy of learning**
At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education.
**Our culture values diversity, engagement, and discovery**
Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is critical to the success of our company and our learners, as well as our individual well-being. We recognize the value of different perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see Client Operations Manager will:**
This role will work to manage and deliver talent pipeline services to new and existing corporate clients. The Client Operations Manager is responsible for guiding new corporate clients through post-contract onboarding processes and managing client succes and service delivery from end to end through the entire contract lifecycle. Success in this position will be defined by our ability to deliver exceptional talent pipeline and upskilling services to our corporate clients, help grow the client relationship, and demonstrate the performance vital for the sales team to expand our business. In addition, they will analyze and improve organizational processes, and work to improve quality, productivity and efficiency.
The Client Operations Manager will be responsible for managing several corporate clients and the talent pipeline and upskilling service(s) delivered to include the following:
+ Responsible for all phases of the talent pipeline lifecycle - helping clients with processes throughout onboarding, assisting with the design and process development for each client, proactively contacting clients at strategic intervals through the contract lifecycle, assisting with technical support needs, providing regular reporting, and holding quarterly progress sessions for assigned clients.
+ Develop and implement operational policies and procedures related to candidate application, enrollment, and persistence through our train-to-hire programs in preparation for placement with our corporate clients. Be responsible for applicant outreach, communications, and success through the recruitment funnel.
+ Develop and implement operational policies and procedures related to enrollment, persistence and certification for upskilling trainees identified by our corporate clients. Be responsible for upskilling trainee support, communications, reporting, and success.
+ Analyze operational processes and performance data to find opportunities for improvement.
+ Lead and direct operations team to achieve business targets; including student/candidate tracking and client reporting data and metrics.
+ Vet and prepare trainees for referral to clients to be interviewed and hired for on-site training.
+ Work cross functionally with both internal departments and external clients to achieve goals.
+ Identify and implement strategies to improve quality of service, productivity and profitability for both recruited candidates and upskilling students enrolled by clients.
+ Liaise and cross-collaborate with internal team members to ensure forecasting is fulfilled appropriately.
+ Ensure all operations are carried on in an appropriate and cost-effective way; respond to clients and students in a timely manner.
+ Support in forecasting requirements, communicating with clients directly, and addressing operational needs; establish standard methodologies for an energetic team with scalable processes to drive client success and growth.
+ Be responsible for related procurement processes and coordinate material and resources allocation.
+ Identify and address problems and opportunities for the business.
+ Provide data and support to management as needed.
**Skills You'll Need Here:**
**Basic:**
+ BA/BS or equivalent work experience and a validated, successful track record in a detail oriented position.
+ Minimum of four years of successful operations, talent acquisition, client services or related detail-oriented and customer-focused work.
+ Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally.
+ Highly flexible and adaptable to change.
+ High energy and good communication skills both written and verbal.
+ Ability to interact professionally with Vice Presidents and Director level staff within clients.
+ Have a customer focused mentality; both in work with candidates, trainees and clients.
+ Comfortable using technology in performing routine job tasks and for product demonstration purposes.
+ Outstanding organizational and time management skills.
+ Proficiency in PC and Microsoft Office applications. Great if experienced with Salesforce.
+ Ability to monitor and evaluate operational data.
**Preferred:**
+ Professional business-to-business/customer success experience (3 years strongly desired)
+ Experience working with adult learners and non-traditional students.
+ Proficiency in being a great partner within and outside one's own department.
+ Understanding of client relations/partnership management and how to efficiently work with external partnerships.
+ Driven to succeed and yearning to make impact; customer success obsession mentality.
Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws.
Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at or at .
**About Cengage Group**
Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**Compensation**
At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here ( to learn more about our _Total Rewards Philosophy_ .
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
$58,300.00 - $75,750.00 USD
**Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms.
We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education.
**_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._**

Our client is seeking a highly skilled and charismatic Lead Aesthetician and Client Relations Manager to join their prestigious beauty and wellness team in the heart of Los Angeles, California, US . This hybrid role offers a unique blend of hands-on aesthetic expertise and strategic client management, focusing on delivering exceptional client experiences and fostering long-term relationships. You will be responsible for performing advanced skincare treatments, developing personalized treatment plans, and overseeing client consultations. Additionally, you will play a key role in managing client communications, addressing concerns, and ensuring client satisfaction, contributing significantly to client retention and growth.

Responsibilities:

• Perform a wide range of advanced aesthetic treatments including facials, chemical peels, microdermabrasion, and laser treatments.
• Conduct thorough client consultations to assess skin concerns and develop customized treatment plans.
• Educate clients on product recommendations and at-home skincare routines.
• Maintain accurate and confidential client records, including treatment history and progress notes.
• Develop and implement strategies to enhance client engagement and loyalty.
• Manage client appointments, scheduling, and follow-ups to ensure a seamless client experience.
• Address client inquiries, concerns, and feedback promptly and professionally.
• Collaborate with the marketing team on client retention initiatives and special promotions.
• Stay updated on the latest industry trends, techniques, and product advancements.
• Mentor and train junior aesthetician staff on treatment protocols and client service standards.
• Contribute to the overall ambiance and service excellence of the wellness center.

Qualifications:

• Valid Aesthetician license in California.
• Minimum of 5 years of experience as a practicing aesthetician, with a strong portfolio of advanced treatments.
• Proven experience in client relations, customer service, or account management within the beauty or wellness industry.
• Excellent communication, interpersonal, and active listening skills.
• Deep knowledge of skincare ingredients, product formulations, and various skin conditions.
• Familiarity with beauty and wellness industry software for appointment scheduling and client management.
• Ability to work independently and as part of a team in a dynamic environment.
• Passion for continuous learning and professional development in the aesthetics field.
• Strong organizational and time management skills.
• Ability to handle client escalations with empathy and effectiveness.

This role requires a motivated professional who is dedicated to providing unparalleled service and achieving outstanding results. If you have a passion for beauty and a talent for building lasting client relationships, we encourage you to apply.

Description
Help Desk Analyst - Evening and Weekend Shift
Location: Downtown Los Angeles (candidate must reside within 1.5 hours of Los Angeles. You'll start onsite in DTLA before transitioning to a primarily remote role.)
Salary: $70,000 - $75,000 + Overtime Eligible (Non-Exempt Position)
Benefits: Medical, Dental, Vision (M/D/V), Flexible Spending Account (FSA), 401K, Profit Sharing Plan, 10 days vacation (accrued), 5 paid sick days, 1 personal day.
Work Model:
+ Onsite during onboarding: First 30 days onsite in DTLA, working Monday-Friday from 8 AM-5 PM or 9 AM-6 PM.
+ Transition to remote: After onboarding, 100% remote shift. Occasional onsite may be required for projects such as phone or desktop rollouts.
+ Onsite team weeks: Once every quarter, you'll join the team onsite for one week to foster collaboration and team dynamics.
Evening & Weekend Shift:
+ Week 1: Tuesday-Thursday, 3 PM-12 AM; Friday-Saturday, 5 PM-12 AM
+ Week 2: Wednesday-Saturday, 3 PM-12 AM
As a Help Desk Analyst, you'll play a pivotal role in delivering exceptional technical support to our team and ensuring smooth operations for our technology systems. We value professionals who thrive in dynamic environments, exhibit outstanding customer service, and have the ability to troubleshoot incidents effectively. You'll start onsite in DTLA before transitioning to a primarily remote role.
Requirements
Experience: Minimum of 2+ years in a professional Help Desk environment handling and troubleshooting 25-35 incidents daily.
Technical Proficiency:
+ Microsoft Office Suite (2013/2016/2019/365).
+ Expertise in troubleshooting Windows performance and connectivity issues.
+ Software application troubleshooting.
+ Experience with Mobile Device Management (MDM) tools like Intune preferred.
+ ServiceNow ticketing system
Soft Skills:
+ Exceptional customer service and communication skills.
+ Ability to adapt and learn industry-specific tools (legal experience would be a plus).
Career Development: This role offers numerous opportunities for internal promotion and growth within the organization.
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .

Description We are looking for an experienced Help Desk Analyst II to join our team on a contract basis in Rancho Dominguez, California. In this role, you will provide technical support to end-users, troubleshoot a variety of hardware and software issues, and ensure smooth operations across IT systems. This is an excellent opportunity to apply your problem-solving skills and technical expertise in a dynamic environment.
Responsibilities:
- Respond promptly to service desk tickets and provide effective resolutions to technical issues.
- Troubleshoot and resolve hardware and software problems on devices running Microsoft Windows.
- Manage user accounts and permissions using Active Directory, ensuring secure access.
- Provide guidance and support for Windows 10-related queries and issues.
- Collaborate with team members to identify and implement process improvements within IT support.
- Deliver clear and precise communication to users regarding issue resolution and technical guidance.
- Maintain accurate documentation of technical issues and their resolutions.
- Monitor system performance and escalate complex issues to the appropriate teams.
- Ensure adherence to IT policies and procedures while addressing user concerns. Requirements - Proficiency in Active Directory for user account management and permissions.
- Strong knowledge of Windows 10 and its functionalities.
- Proven ability to perform basic troubleshooting for hardware and software issues.
- Familiarity with Windows operating systems and their configurations.
- Experience handling service desk tickets and providing timely support.
- Excellent communication skills to interact effectively with users and team members.
- Ability to work independently and prioritize tasks in a fast-paced environment.
- Previous experience in a similar help desk or IT support role is preferred.
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .