765 Customer Service Representatives jobs in Livonia

• Provide responsive and professional service to clients, including processing policy changes, certificates of insurance, billing questions, and documentation requests.
• Support account managers and producers in servicing new and renewal business.
• Maintain accurate client records and documentation within the agency management system.
• Assist with quoting and applications as needed.
• Communicate with carriers to request information, process endorsements, and troubleshoot issues.
• Ensure all tasks and communications meet compliance standards and internal procedures.
• Contribute to a positive team environment and build strong relationships with internal staff and external partners.

• 1-3+ years of experience in an insurance support or service role (Property & Casualty preferred).
• Active insurance license or willingness to obtain (preferred/required based on agency policy).
• Experience using agency management systems, preferably Applied Epic.
• Strong attention to detail and time management skills.
• Excellent verbal and written communication abilities.
• Ability to work independently while supporting a collaborative team.
• Proficient in Microsoft Office and carrier platforms.

• Provide responsive and professional service to clients, including processing policy changes, certificates of insurance, billing questions, and documentation requests.
• Support account managers and producers in servicing new and renewal business.
• Maintain accurate client records and documentation within the agency management system.
• Assist with quoting and applications as needed.
• Communicate with carriers to request information, process endorsements, and troubleshoot issues.
• Ensure all tasks and communications meet compliance standards and internal procedures.
• Contribute to a positive team environment and build strong relationships with internal staff and external partners.

• 1-3+ years of experience in an insurance support or service role (Property & Casualty preferred).
• Active insurance license or willingness to obtain (preferred/required based on agency policy).
• Experience using agency management systems, preferably Applied Epic.
• Strong attention to detail and time management skills.
• Excellent verbal and written communication abilities.
• Ability to work independently while supporting a collaborative team.
• Proficient in Microsoft Office and carrier platforms.

• Provide responsive and professional service to clients, including processing policy changes, certificates of insurance, billing questions, and documentation requests.
• Support account managers and producers in servicing new and renewal business.
• Maintain accurate client records and documentation within the agency management system.
• Assist with quoting and applications as needed.
• Communicate with carriers to request information, process endorsements, and troubleshoot issues.
• Ensure all tasks and communications meet compliance standards and internal procedures.
• Contribute to a positive team environment and build strong relationships with internal staff and external partners.

• 1-3+ years of experience in an insurance support or service role (Property & Casualty preferred).
• Active insurance license or willingness to obtain (preferred/required based on agency policy).
• Experience using agency management systems, preferably Applied Epic.
• Strong attention to detail and time management skills.
• Excellent verbal and written communication abilities.
• Ability to work independently while supporting a collaborative team.
• Proficient in Microsoft Office and carrier platforms.

• Provide responsive and professional service to clients, including processing policy changes, certificates of insurance, billing questions, and documentation requests.
• Support account managers and producers in servicing new and renewal business.
• Maintain accurate client records and documentation within the agency management system.
• Assist with quoting and applications as needed.
• Communicate with carriers to request information, process endorsements, and troubleshoot issues.
• Ensure all tasks and communications meet compliance standards and internal procedures.
• Contribute to a positive team environment and build strong relationships with internal staff and external partners.

• 1-3+ years of experience in an insurance support or service role (Property & Casualty preferred).
• Active insurance license or willingness to obtain (preferred/required based on agency policy).
• Experience using agency management systems, preferably Applied Epic.
• Strong attention to detail and time management skills.
• Excellent verbal and written communication abilities.
• Ability to work independently while supporting a collaborative team.
• Proficient in Microsoft Office and carrier platforms.

• Provide responsive and professional service to clients, including processing policy changes, certificates of insurance, billing questions, and documentation requests.
• Support account managers and producers in servicing new and renewal business.
• Maintain accurate client records and documentation within the agency management system.
• Assist with quoting and applications as needed.
• Communicate with carriers to request information, process endorsements, and troubleshoot issues.
• Ensure all tasks and communications meet compliance standards and internal procedures.
• Contribute to a positive team environment and build strong relationships with internal staff and external partners.

• 1-3+ years of experience in an insurance support or service role (Property & Casualty preferred).
• Active insurance license or willingness to obtain (preferred/required based on agency policy).
• Experience using agency management systems, preferably Applied Epic.
• Strong attention to detail and time management skills.
• Excellent verbal and written communication abilities.
• Ability to work independently while supporting a collaborative team.
• Proficient in Microsoft Office and carrier platforms.

Job Category: Client Success

Requisition Number: REPRE007567

Posted: June 19, 2025

Full-Time

Hybrid

Belleville, MI 48111, USA

Type: Full-Time

Pay Rate: $XX.00 per hour

Shift: Monday to Friday; 7:00 AM to 3:30 PM CST

Location:

Perks Archway Offers:

• Health, dental, vision benefits
• Life, AD&D, short and long term disability insurance
• Generous paid time off (PTO)
• Recognition programs and service awards
• 401 (k) with a company match
• Employee assistance program, including identity theft protection and travel assistance
• Employee discount programs

Primary Objective of Position:

Our client is seeking a Client Services Representative to join their growing team. Reporting to the Client Services Manager, the Client Services Representative will be responsible for duties surrounding larger Fortune 500 clients and the ownership of smaller clients. The Client Services Representative supports their clients by handling the day-to-day project-based requirements of the client's business to ensure a high level of quality execution and communicating and coordinating all the client's requests. This position will provide regular work direction to the Client Support Team and is also responsible for communication and coordination of client requests. This person will be the sole contact for the marketing and location launch events. The ideal candidate would be detail-oriented, organized, and have strong calendar management. This role is high touch and will require a candidate with an understanding of the business and the impact their role has on a retailer and its end user.

Major Areas of Performance:

• Execute defined tasks related to specific client requirements, ensure client service obligations and program specifications sold to the client are attained
• Serve as a consultative extension of the client to provide recommendations on project, campaign, and program execution by facilitating with internal Archway cross-functional departments, as needed
• Execute and support defined tasks for onboarding as defined in client requirements
• Identify new opportunities with clients and communicate effectively with the Client Services Manager to drive additional profitable revenue growth
• Identify client health risks and provide recommended solutions with the coordination of other departments
• Proactively identify and report monthly financial variances as they occur
• Quality check invoices to ensure all services are accounted for
• All other duties as assigned

Qualifications Required:

• Bachelor's or advanced degree, preferably in business, or equivalent work experience
• Ability to develop, maintain, and deepen relationships with senior-level client contacts
• Track record of exceeding relationship management objectives
• Proven business acumen, judgment, and decision-making skills
• Ability to prioritize and manage multiple tasks with sensitive deadlines and a changing environment
• Understand the Retail world- Grand Openings experience ideal
• Look at SKUs for standard stocks and based on the trends of the inventory levels to ensure a successful Grand Opening for retail stores- what material are they missing, and find them to launch on time
• Record of success as a self-starter who can work independently and in a team environment
• Strategic thinker with an analytical aptitude and the ability to manage detailed project requirements
• Proficient in the MS Office suite and able to learn new systems
• Aptitude for interpreting contracts and legal documents
• Ability to travel independently up to 5% or as may be required

Advatix, Inc. is committed to an inclusive workplace that does not discriminate against race, nationality, religion, age, marital status, physical or mental disability, sexual orientation, gender, or gender identity. We believe in diversity and encourage any qualified individual to apply. We are an EEOC Employer.

• Provide responsive and professional service to clients, including processing policy changes, certificates of insurance, billing questions, and documentation requests.
• Support account managers and producers in servicing new and renewal business.
• Maintain accurate client records and documentation within the agency management system.
• Assist with quoting and applications as needed.
• Communicate with carriers to request information, process endorsements, and troubleshoot issues.
• Ensure all tasks and communications meet compliance standards and internal procedures.
• Contribute to a positive team environment and build strong relationships with internal staff and external partners.

• 1-3+ years of experience in an insurance support or service role (Property & Casualty preferred).
• Active insurance license or willingness to obtain (preferred/required based on agency policy).
• Experience using agency management systems, preferably Applied Epic.
• Strong attention to detail and time management skills.
• Excellent verbal and written communication abilities.
• Ability to work independently while supporting a collaborative team.
• Proficient in Microsoft Office and carrier platforms.

Step into our legacy of serving working class families since 1951, providing life, accident, and supplemental health products to safeguard members of labor unions, credit unions, associations, and their beloved families. We are seeking representatives who can forge long-term relationships with clients, meeting them where they feel most comfortable: their homes, through the convenience of Zoom Virtual Calls.About us:•Proud Parent Company: Globe Life•Remarkable growth of over 20% last year, even during the pandemic, solidifying our status as an essential business.•Work Location: US/CanadaSuggested Qualifications:•Exhibit excellent communication skills, ensuring clear and effective client interactions.•Possess basic computer knowledge, allowing for seamless virtual engagement.•Showcase a strong work ethic, committing to delivering exceptional service.•Radiate an outgoing, fun, and energetic personality, leaving a positive and lasting impression.•Demonstrate exceptional time management skills, ensuring productive and efficient work.•Prior experience in leadership management is valued, offering opportunities for growth and advancement.Benefits:•Embrace the freedom of 100% remote work, allowing you to work from the comfort of your own home.•Enjoy the peace of mind that comes with weekly pay, based on a suggested schedule designed for success.•Unlock bonus structured contracts, recognizing your exceptional performance.•Prioritize your well-being with health insurance reimbursement, ensuring you're taken care of.•Secure your future with comprehensive life insurance coverage.•Delight in the flexibility of a personalized schedule, accommodating your individual needs.•Plan for retirement with confidence, as we offer a robust retirement plan.•Benefit from renewals, further rewarding your long-term commitment.All interviews will be conducted via Zoom, ensuring your safety and convenience. Join us in our commitment to protecting families and become part of our enduring legacy. Submit your application today and embark on a rewarding work-from-home opportunity!