Client Services Representative

98275 Mukilteo, Washington Seatown

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Job OverviewAre you passionate about delivering outstanding customer service? We're looking for enthusiastic Client Services Representatives! Join SeaTown, and you'll be the friendly voice that helps our clients navigate their needs, ensuring they have a seamless and enjoyable experience.As a Client Services Representative, you'll engage with clients promptly and professionally, resolving their inquiries and concerns with a smile. If you thrive in a fast-paced environment and enjoy building lasting relationships, this is the perfect opportunity for you! Schedule: Weekend availability required.What you'll be doing:Receive a high volume of inbound calls in a fast-paced environment and make outbound calls to existing clients, booking appointments at a high conversion rate.Able to quickly identify the client's request or concern, efficiently provide the most effective solution, and de-escalate any concerns.Effectively use critical thinking skills to solve problems for clients while consistently using the best judgment to determine the best solutionProactively gain and maintain a complete understanding of our portfolio of products and services.Efficiently enter accurate and detailed records of client interactions and actions taken while multi-tasking client calls, minimizing hold times.Achieve productivity standards and goals set by the company while maintaining high-quality calls and following expected call flows and scripts What we're looking for: 3-5 years of Call Center experience preferred Weekend availability: 7am - 6pm (8hr or 10hr shifts)HVAC & Plumbing Industry experience is a plus Ability to talk and type accurately; typing speed of at least 45 wpmDedicated to providing superior client serviceAbility to manage multiple priorities within a fast-paced environmentStrong judgment skills to make sound business decisionsProficient in Microsoft Suite Products, experience with SERVICE TITAN a plusBilingual Spanish is a plusConsent to a pre-employment background checkPhysical RequirementsRegularly required to sit; use hands to handle or feel and typeSpeaking and hearing ability; heavy communication through talking and listening to employees and clients directly as well as through telephone conversations to resolve issuesFrequently required to reach with hands and armsOccasionally required to stand, walk and stoop, kneel, crouch, or crawlMay lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focusBenefitsAccrued PTO at 1 hour for every 40 hours worked40 hours of vacation at 3 years and 80 hours at 5 years7 Paid HolidaysMedical/Dental/VisionHealth Savings Account401k with company 100% company match up to 3% and 50% match up to 5%Prizes and giveawaysFully stocked break roomOngoing TrainingOnsite GymWorking for a company that values the employees#SEAPPay Range$18-$25 USDAbout Seatown:Seatown Electric Plumbing Heating and Air is proud to serve residents throughout Seattle and surrounding areas. We have a great reputation that keeps our customers coming back time and time again. We pride ourselves not only on providing great service for our customers, but our employees as well. We take care of all the employees like family. Everyone has room for growth, and everyone has a voice. Our company culture is something that any of our employees would say is like no other in Washington!We are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.Privacy Policy

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Client Services Associate

98127 Seattle, Washington SPS

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Join to apply for the Client Services Associate role at SPS 22 hours ago Be among the first 25 applicants Join to apply for the Client Services Associate role at SPS Mailroom Associate Job Title: Mailroom Associate Reports To: The Mailroom Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview The Mailroom Associate provides exceptional mail and shipping/receiving services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering mail, shipping and receiving products and supplies to support the onsite business service center in a timely manner. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous, and efficient service. Duties And Responsibilities Provides 5-star customer service to all employees (in all forms of communication). Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package. Operates mail machines including the postage meter, photocopying machine, and mail folding and inserting machine. Maintains records of receipt, mailing dates, and other required information. Manages outgoing mail/package transactions. Performs duties associated with shipping and receiving of materials. Notifies employees upon receipt of inbound deliveries. Distributes mail/packages to company personnel. Acts as point of contact for company personnel on mail/package inquiries. Submit work orders for certain requests. Maintains the Business Service Center area in a neat and orderly fashion. Monitors level of office supplies on the floor and replenishing and orders accordingly. Proactively seeks out additional work during downtime. Builds professional relationships with customers and other teams. Maintains professionalism and composure when interacting with all employees. Trains back-up and providing guidance on policies and procedures. Determines what additional support is needed when handling sensitive inquiries. Provides exceptional customer service to client. Provides reception or concierge (front of office) or hospitality (back of office) coverage as needed. Competencies Strong verbal and written communication skills. Excellent customer service skills. PC skills MS Office Suite experience. Ability to handle multiple tasks simultaneously. Good organizational skills. Working knowledge of MFD equipment. Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions. Possesses ability to work independently and is capable of completing projects. Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications And Education Requirements High School Diploma (or equivalent) required. 2+ years prior work experience preferred. Ability to work assigned work hours determined by manager. Flexible, Adaptable, and Dependable. A Team Player. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Superb written and verbal communication skills. Current knowledge or ability to learn computer-based systems required for functions of position. Required to maintain an overall professional appearance and attitude. Adhere to all policies and procedures required. Physical Demands Approximately 50% of the time this position requires the below physical demands. Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity is required for operating office machinery (phone, copy machines, binding equipment, etc.). Ability to communicate and decern information effectively with onsite staff using vision, hearing, and oral/written comprehension. Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range $22.11 - $2.11 USD What We Offer Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law. To view our privacy policy, click on the link below: Data Privacy Statement Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Outsourcing and Offshoring Consulting Referrals increase your chances of interviewing at SPS by 2x Get notified about new Client Services Associate jobs in Seattle, WA . Bellevue, WA 34,000.00- 85,000.00 1 week ago Bellevue, WA 70,000.00- 80,000.00 1 month ago Seattle, WA 33,280.00- 85,000.00 2 weeks ago Seattle, WA 60,000.00- 70,000.00 2 weeks ago Seattle, WA 66,800.00- 142,800.00 6 days ago Lynnwood, WA 54,000.00- 71,000.00 4 days ago Executive Assistant, Amazon Ads, Amazon Publisher Monetization (APM) Seattle, WA 43,500.00- 80,000.00 4 weeks ago Bellevue, WA 38,000.00- 74,000.00 1 week ago Bainbridge Island, WA 18.00- 22.00 1 week ago Seattle, WA 72,000.00- 85,000.00 2 weeks ago Seattle, WA 50,000.00- 55,000.00 1 week ago Bellevue, WA 65,000.00- 72,500.00 4 weeks ago Seattle, WA 54,000.00- 70,560.00 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

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Client Services Associate

98127 Seattle, Washington SPS North America Inc

Posted 3 days ago

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Reports To: The Client Services Associate will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview: The Client Services Associate provides exceptional office and mail services, delivering operational functions in the following areas: processing of inbound/outbound mail, distributing/delivering of mail, shipping and receiving product and supplies to support onsite business service center, replenishing/organizing/ordering office supplies (pens, paper, toner), insuring copy/print machines are functional and stocked, serving as a backup to the front of office (reception/concierge), and providing light maintenance/cleaning. Overall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service. Duties and Responsibilities: Provides 5-star customer service to all employees (in all forms of communication). Receives inbound mail/packages and sorts incoming mail and inputs into chain of custody software package. Manages outgoing mail/package transactions. Performs duties associated with shipping and receiving of materials. Notifies employees upon receipt of inbound deliveries. Distributes mail/packages to company personnel. Acts as point of contact for company personnel on mail/package inquiries. Performs daily key ops of convenience multi-function devices (ensuring functionality, replenish toner/paper). Submit work orders for certain requests. Service and replenish the barista, pantry, conference, kitchen, or meetings areas. Will perform meeting room and conference room set ups. May perform building occupant moves within assigned facilities. Will perform light maintenance and cleaning duties as assigned. Maintains the Business Service Center area in a neat and orderly fashion. Monitors level of office supplies on the floor, and replenishing and orders accordingly. Assists with copy/print orders and/or monitoring the copy/print equipment for satisfactory functionality. Proactively seeks out additional work during downtime. Builds professional relationships with customers and other teams. Maintains professionalism and composure when interacting with all employees. Trains back-up and providing guidance on policies and procedures. Determines what additional support is needed when handling sensitive inquiries. Provides exceptional customer service to client. Provides reception or concierge (front of office) coverage as needed. Strong verbal and written communication skills. Ability to handle multiple tasks simultaneously. Good organizational skills. Working knowledge of MFD equipment. Requires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions. Possesses ability to work independently and capable of completing projects. Ability to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials. Qualifications and Education Requirements: High School Diploma (or equivalent) required. 1+ years prior work experience preferred. Ability to work assigned work hours determined by manager. Excellent organizational and time management skills. Analytical abilities and aptitude in problem-solving. Superb written and verbal communication skills. Current knowledge or ability to learn computer-based systems required for functions of position. Required to maintain an overall professional appearance and attitude. Adhere to all policies and procedures required. Physical Demands: Approximately 50% of the time this position requires the below physical demands. Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs. Ability to walk, bend, kneel, stand, and/or sit for an extended period of time. Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.). Ability to lift or move 40 lbs. or greater frequently. Travel: None or Negligible Other Duties: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Pay Range $22.11 - $22.11 USD WHAT WE OFFER Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities! Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do! We Recognize Talent: We offer a variety of recognition programs for all levels of employees! Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, Entertainment Discounts, & Paid Time Off. Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering. About SPS SPS is an award-winning employer of choice offering outsourcing solutions that leverage Intelligent Automation (Artificial Intelligence & Robotic Process Automation) in more than 22 countries across the globe. In North America, our services include Mailroom Management (both physical and digital), Office Services such as Reception, Lobby Concierge and Conference Room Management in addition to Document Processing Services utilizing leading edge technologies. Our clients today are companies in sectors such as banking, insurance, legal, higher education, advertising and other professional services, including many Fortune 500 companies. SPS is committed to delivering high caliber outsourcing experience to our clients and offering our employees challenging and exciting career opportunities throughout the North America region and globally. SPS is committed to investing in the professional development of our employees and offers competitive comprehensive benefits and diverse development training programs that lead to building careers. At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity. SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by law. To view our privacy policy, click on the link below: Interested in building your career at SPS-North America? Get future opportunities sent straight to your email. Apply for this job * indicates a required field First Name * Last Name * Email * Phone * Location (City) * Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School Select. Degree * Select. LinkedIn Profile What is your desired work schedule? Day shift Mid shift Night shift If you provided a phone number, do you consent to receiving follow-up communication via text message (or SMS message) regarding your application status? * Select. If yes, you can always opt-out by replying STOP. Do you have a significant other and/or relative(s) currently working for SPS? Below please write:-"No" if you do not.-"Yes" if you do, and please provide their name and work location. * Have you ever worked for Swiss Post Solutions, SPS, or any affiliate companies? * Select. If you have been REFERRED into this position by a current SPS employee, please state their name below.(If you have not been referred you may skip this question.) Do you have familiarity with basic office software, including Excel and Word? * Select. Company Standard Application Demographic Questions We invite applicants to share their demographic background. If you choose to complete this survey, your responses may be used to identify areas of improvement in our hiring process. How would you describe your gender identity? Select. How would you describe your racial/ethnic background? Select. Are you a veteran or active member of the United States Armed Forces? Select. Are you a former or current military spouse of an active member of the United States Armed Forces? Select. Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in SPS-North America’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select. Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select. PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete. #J-18808-Ljbffr

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Client Services Representative

98037 Martha Lake, Washington National Veterinary Associates

Posted 3 days ago

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INTRODUCTION The purpose of this position is to serve as a Client Service Representative at Diamond Veterinary Hospital. This includes record keeping duties, clerical duties related to animal patient care and treatment, and miscellaneous support to t Client Service, Representative, Healthcare, Animal, Hospital, Practice

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Client Services Director

98194 Seattle, Washington World Wide Technology

Posted 11 days ago

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**The Client Services Director should possess the following required skills:**
1. **_Work & Industry Experience_** _:_ Candidates should have 15+years of solution and delivery experience including work within a Management Consulting Organization. **Telecommunication** **industry experience required.**
2. **_Location:_** Seattle. Must be able to work onsite at the client location as needed.
3. **_Educational Background:_** A bachelor's degree in a relevant field, such as Business Administration, Computer Science, Mathematics, Management Information Systems, Technology Management is preferred.
4. **_Leadership_** _:_ Proven leadership skills with the ability to influence and drive results. Ability to lead cross-functional and technology teams.
5. **_Client Focused, Results-Oriented_** : A focus on achieving measurable outcomes and delivering high-quality results. Goal-driven mindset with a track record of driving successful customer outcomes.
6. **_Strategic Thinking_** _:_ Ability to think strategically and contribute to the development and execution of integrated technology solutions at scale. Strong problem-solving skills and the capability to align strategies with business goals.
7. **_Business Acumen_** _:_ A solid understanding of business operations and the ability to align solutions with market competitiveness. Familiarity with industry trends, customer needs, and competitive landscape.
8. **_Technology Knowledge_** _:_ Familiarity with integrated technology solutions, emerging technologies, and their application in a consulting environment.
9. **_Collaboration and Communication_** _:_ Excellent collaboration skills to work across a matrixed organization with Sales Leads, Solutions Teams, Management Consulting, Engineering Teams, and the Operations team. Effective communication skills to facilitate discussions, build partnerships, and present information clearly and concisely.
10. **_Adaptability and Flexibility_** _:_ The capability to thrive in a dynamic and fast-paced environment, adapt to changing priorities, and manage multiple responsibilities effectively.
11. **_Professionalism and Ethics_** : Upholding professionalism, integrity, and ethical conduct in all interactions and decision-making.
The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:
+ Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness Program
+ Financial Benefits: Competitive Pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
+ Paid Time Off: PTO & Holidays, Parental Leave, Sick Leave, Military Leave, Bereavement
+ Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program
+ Certain states and localities require employers to post a reasonable estimate of base salary range. Total compensation for this role includes a base plus a bonus. A reasonable estimate of the base salary range for this position is $200,000-250,000 + MBO. Actual salary will be based on a variety of factors, including location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base salary.
We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a workplace culture that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!
#LI-WWTACRIDER
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1- and ask for Human Resources.
WWT will consider for employment, without regard to disability, a disabled applicant who satisfies the requisite skill, experience, education, and other job-related requirements of the job and is capable of performing the essential requirements of the job with or without reasonable accommodation. World Wide Technology is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or other characteristics protected by law. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call 1- and ask for Human Resources.
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Psychiatry Client Services Coordinator

98127 Seattle, Washington Evidence Based Treatment Centers of Seattle PLLC

Posted 1 day ago

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Please send resume and cover letter to Elizabeth Lagbas-Malabanan, Director of Operations ( ).

The Evidence Based Treatment Centers of Seattle (EBTCS) is excited to announce an opening for a full-time Client Services Coordinator position (minimum 3-year commitment). We are searching for a well-rounded, hard-working, highly reliable employee who is excited about the field of clinical psychology or child clinical psychology. The position includes facilitating and coordinating client flow, general administration, and helping serve as the initial contact for clients seeking treatment at our centers.

EBTCS is a group of psychologists, psychiatrists, and therapists who specialize in evidence-based treatments for a wide variety of problems. EBTCS has established itself as a highly specialized treatment facility with internationally renowned experts. Please visit our website, for more information.

EBTCS has a longstanding history of hiring exceptional psychology graduates. We continue to be committed to providing extensive experience in, and rewarding exposure to, the field of clinical psychology, and the Client Services Coordinator position can be a springboard position for graduate school.

To initiate the application process, please send your resume and cover letter to Elizabeth Lagbas-Malabanan, Director of Operations ( ) and we will contact you with the next steps.

We are accepting applications starting January 17, 2025. Anticipated start date late February/early March 2025.

Experience/abilities EBTCS is looking for:
  • Interest in/knowledge of Psychology
    • Strong understanding of treatments provided at EBTCS is a plus
  • Client/staff communications
    • Professional client communication skills and excellent interpersonal skills with a wide range of age groups
    • Savvy interpersonal skills: respectful, nonjudgmental, and compassionate
    • Ability to maintain strict confidentiality and ethical standards
  • Client records management
    • Proficiency in Outlook, Excel, Word
  • Accounting/billing
    • Ability to manage basic accounting & billing procedures
  • Exceptional organizational skills
    • Adept in managing business/clinical records
  • Strong work ethic
    • Consistent/reliable/punctual
    • Eager for growth opportunities within organization
    • Detail oriented

Salary Range: Client Services Coordinators typically start with a salary of $21-22/hour.

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Client Services Consultant II

98005 Bellevue, Washington MetLife

Posted 2 days ago

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Location: Irvine CA preferred, open to Bellevue WA, Aurora IL, and Greenwood Village CO offices as well
The Role
The Client Service Consultant (CSC) has overall accountability for the day-to-day administrative service support of multiple National Accounts clients. The CSC is part of an overall account team tasked with understanding the customers' needs and wants and focused on delivering group benefit products that meet those needs, along with delivering a service experience that exceeds expectations and makes it easy for customers to do business with MetLife.
How You'll Help Us Build a Confident Future (Key Responsibilities)
Overall accountability for the day-to-day administration of multiple or complex clients, including:
* Responds to client requests and leads projects, provides clients with alternative solutions to requests and can identify possible plan design alternatives, acts as a liaison between the client and internal MetLife teams
* Collaborates and acts as a liaison with client's Third-Party Administrator to assist with problem resolution and trouble shooting
* Responsible for providing exceptional customer service thru ongoing customer delivery and client satisfaction
* Coordinates and facilitates client meetings, in person or via conference call, and prepares materials, agendas and presentations, leads client account audits and strategic planning process and partners with financial team in completion of client reports.
* Project leader for the implementation of new clients and addition of MetLife product lines to existing clients
* Serves as a key resource and may serve as a subject matter expert to Customer Unit and National Accounts
* Partners with Proposal Unit to research and respond to RFP questionnaires
* Understands the detailed components and provisions in legal agreements between MetLife and the client and assists in facilitating the execution of contracts to ensure compliance
* Leads cross-functional project teams designed to support key National Accounts initiatives or to enhance operational effectiveness
* Comprehends competitors' products, industry trends and legal developments impacting business
* Firm knowledge of MetLife's group products, services and systems and ability to apply analytical skills to the interaction of these products, services and systems
What You Need to Succeed (Required Qualifications)
* 3-5 years of related experience
* Extensive experience managing complex client accounts and relationships
* Excellent organizational, interpersonal, and communication skills, both written and verbal
* Strong project management skills including problem solving, attention to detail, analytical thinking and decisiveness.
* Preferred: BS/BA degree and 5-7 years of experience
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
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Senior Client Services Operations Manager

98127 Seattle, Washington Brighton Jones LLC

Posted 6 days ago

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Job Description

At Brighton Jones, we're not just looking for high performers—we're seeking outstanding collaborators who overachieve on curiosity and compassion. We offer the energy and opportunity of a high-growth organization, combined with the performance and vision of an industry leader. If you want to have an impact, we want to amplify it. Our mission goes beyond managing investments. We're changing the world through Wealth Alignment: helping our clients, teammates, and members of our global community align their time and money with their values and passions, empowering them to live more purposeful lives. This approach has fueled our growth, making us the largest RIA in the Pacific Northwest, with 18 national offices serving over 4,000 clients and advise over $26 billion in assets. Our 98% client retention rate reflects the fact that our growth has been intentional, sustainable, and 100% organic. At Brighton Jones, you'll be part of a culture that thinks big, cares deeply, and celebrates each other proudly. Our values—Commitment, Curiosity, Continuous Growth, Compassion, Collaboration, and Community—drive every decision we make. We foster this by building meaningful relationships, working hard while having fun, and giving back to our community through our Compassion in Action initiatives. We've won numerous Best Places to Work awards, but what truly sets us apart is our investment in your growth. Through programs like MESI Training, teammate-led Giving, Richer Life Partners, and a path to ownership for EVERY team member, we empower you to develop both personally and professionally. Join our #OneTeam of 300+ passionate individuals who bring a "How can I help?" attitude to their work every day. Together, we'll amplify our impact and help more people live richer lives. We’re hiring a Sr.Client Services Operations Manager to lead the design, documentation, and optimization of the workflows that support our internal Client Services team. By equipping our teams with the right processes, systems, and tools, this role ensures that the client experience remains consistent, efficient, and high-quality at every touchpoint. This individual will work at the intersection of service delivery, technology, and operational excellence - building strong bridges across our internal teams while helping translate service team needs into actionable solutions and improvements. This is an individual contributor role and report into Sr. Director, Client Experience Operations. Take our Values in Action Self-Assessment to see how our values align! What You'll Do: Support and Enable Internal Teams Champion the needs of our internal Client Services team by improving the systems and workflows they rely on every day. Serve as a trusted partner to identify friction points and design scalable, sustainable solutions. Define and Optimize Workflows Build and maintain standardized processes that elevate internal team effectiveness and reduce complexity. Look for ways to streamline work, improve clarity, and ensure a consistent approach across teams. Document and Maintain SOPs Own the creation, maintenance, and governance of service-related SOPs. Ensure documentation is current, easy to access, and integrated into team training and onboarding. Be the Liaison to Data & Tech Teams Act as the voice of the Client Services team in data and system conversations. Triage issues, translate business needs into technical requirements, and advocate for system enhancements that directly support day-to-day operations. Own Vendor and Custodian Relationships Manage operational relationships with service-related vendors and custodians. Collaborate internally to resolve issues, monitor performance, and plan ahead for changes that impact internal workflows or client delivery. Drive Change Management and Team Adoption Lead with empathy and clarity when introducing new processes or tools. Ensure teams are supported through change, with clear communication, training, and feedback loops in place. What You Bring: 7+ years of experience in financial services, operations, or client service leadership roles; RIA, Wealth Management, or Banking experience strongly preferred Proven ability to design and optimize processes that support internal teams and elevate service delivery Strong documentation skills and a systems mindset—able to turn tribal knowledge into repeatable, scalable practice Collaborative and cross-functional by nature; able to work across teams to solve problems and build alignment Comfortable partnering with technical teams and vendors to shape tools and solutions Strong communicator who can influence without authority and bring structure to ambiguity High ownership mindset with a focus on execution, team experience, and quality outcomes You'll Thrive Here If: You’re motivated by improving how people work so they can deliver their best You understand that internal clarity drives external excellence You’re energized by creating structure and momentum across teams You enjoy partnering across functions and translating strategy into action Compensation: Pay: $20,000 - 140,000 per year Benefits: Our benefits package includes, but is not limited to, health care benefits (medical/dental/vision), retirement benefits, paid time off (PTO), holiday flex-days, summer flex-days, company-paid holidays, parental leave, transportation benefits, unlimited volunteer time off, professional and personal wellbeing stipend, and other fringe benefits. Everyone in the organization has a clear path to ownership. Our Company At Brighton Jones, we're building a future for wealth management that's about more than managing wealth. Our #OneTeam is united by a shared commitment to our mission, vision, and values. We believe that when you thrive, we thrive, which is why we've created an environment where every team member can genuinely love their work and feel supported by colleagues. Diversity enriches our lives and our work. We're committed to fostering an inclusive culture where all members of the Brighton Jones family feel safe to express their unique identities and empowered to reach their full potential. This commitment is woven throughout our business and shapes how we hire, empower our teammates, create learning opportunities, and support our communities. At Brighton Jones, you'll have the freedom to be yourself and the support to be your best. If you're excited about redefining wealth management and making a positive impact, we want to meet you. We offer you competitive compensation, excellent (and unique!) benefits, and rewarding career opportunities—including a path to ownership for every teammate. In your application, tell us why you're eager to join our growing #OneTeam and how this opportunity aligns with your career objectives and personal values. What to Expect in the Hiring Process 1. Values in Action Self-Assessment - At Brighton Jones we don’t just talk about our values, we live by them! We’ve operationalized our values into observable behaviors and part of the application process includes completing a brief self-assessment on our Values in Action. 2. Initial Interview - This 30-min chat with a recruiter or hiring manager gives us a chance to learn about your background and goals and share more about the role and company. 3. Role Alignment - Next you’ll meet with the hiring manager and a peer (virtual or in-person) to dive deeper into the role, responsibilities, and your transferrable experiences. 4. Full Loop - You’ll meet the team in two, back-to-back interviews with team members you’re likely to work with. During these conversations, we’ll be listening to examples of your technical skills as well as how core values show up in your experience. There may also be a writing sample, role play, hiring, or technical assessment depending on the position. 5. Personal Reference Calls - In this final step in the hiring process, you will be asked to arrange 1-2 personal reference calls with past managers of our choosing. 6. What’s Next - Interviewing is time-consuming and stressful, and we appreciate you taking the time to get to know us. Whatever the final decision, we’ll let you know our decision as quickly as we can. If this role isn’t a good fit, we invite you to stay connected and apply again. Brighton Jones provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or caste. In addition to federal law requirements, Brighton Jones complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has offices. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. #J-18808-Ljbffr

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