92 Customer Service Representatives jobs in Port Arthur
Client Services Professional
Posted 1 day ago
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Job Description
Join a great team workplace while being offered a Sign-On Bonus and Retention Bonus! Founded in 1973, Texas First Bank is one of the fastest-growing financial organizations in Southeast Texas. We are a leading independent community bank with 26 banking centers across seven counties. Our most vital asset is our employees and their dedication to helping our communities and customers. We are committed to helping our employees and customers succeed and build up our local communities.
Job Summary
The Client Services Professional (CSP) will be responsible for both teller and new account representative duties and will assist clients at the teller line and at the new accounts desk. The primary responsibility for the CSP is to provide outstanding customer service, help deepen client relationships and attract additional clients.
Responsibilities and Duties
This position is responsible for keeping accurate record of their cash drawer while assisting clients with requests such as deposits, withdrawals, and other first-level transactions as well as opening new accounts, selling additional products to clients and prospects and supporting the overall sales efforts of the bank. This position will follow all compliance and security guidelines to ensure that the client's trust and confidentiality is maintained and will be responsible for completing sales activities to help attract new clients. These duties will include soliciting banking relationships, developing prospect lists and other tasks as requested by the department head. As part of the overall banking staff, the position will help with other cross-selling and referrals to other departments of the bank.
Job Skills and Qualifications
High school diploma or equivalent is required. At least 2 years of experience as a teller. This position requires working knowledge of Word and Excel; must be able to type and use a ten-key. Fluency in Spanish is a plus. Excellent interpersonal and communication skills. Ability to handle transactions accurately and quickly. Strong math aptitude and attention to detail. Ability to work effectively in a team environment. Flexibility to work additional hours when requested and Saturdays. Required to lift heavy coin and sit/stand for long periods of time. Candidates selected for further evaluation will be asked to provide authorization to perform a credit and background check.
Salary Grade 01
EOE/Disability/Veteran
Customer Service - Donor Support Technician

Posted 9 days ago
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Job Description
Responsible for preparing the donor, donor area and equipment for the pheresis processors.
You will report to the Assistant Center Manager.
**The Role**
+ Prepares the autopheresis machine for the pheresis process.
+ Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
+ Disconnect the donor when the process is complete.
+ Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
+ Use Personal Digital Assistant (PDA) to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
+ Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
+ Alerts Group Leader or Supervisor of donor flow issues.
+ Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the Standard Operating Procedures (SOPs).
+ Understand the policies and procedures associated with hyper immune programs at the center if applicable.
+ Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.
+ Maintain confidentiality of all personnel, donor and center information.
+ May be cross-trained in other areas to meet the needs of the business.
+ Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
+ Perform job-related duties as assigned.
**Your skills and experience**
**Education**
High school diploma or equivalent required
**Experience**
+ Minimum of three (3) months' work experience, preferably in medical or health provider environment or equivalent combination of education and experience
+ Will perform basic math calculations
**Working Conditions**
(physical & mental requirements)
+ Understand, remember and apply oral and/or written instructions
+ Understand and follow basic instructions and guidelines
+ Must be able to see and speak with customers and observe equipment operation.
+ Occasionally perform tasks while standing and walking up to 100% of time
+ Reach, bend, kneel and have high level of manual dexterity
+ Occasionally be required to lift and carry up to 25 pounds
+ Fast paced environment with frequent interruptions
+ Frequently exposed to hazardous chemicals, extreme temperatures and to blood borne pathogens · Required to wear Personal Protective Equipment while performing specific tasks or in certain areas
+ Required to work overtime and extended hours to support center operational needs
**Our Benefits**
For more information on CSL Plasma benefits visit .
**About CSL Plasma**
CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma ( .
**We want CSL to reflect the world around us**
As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion ( at CSL.
**Do work that matters at CSL Plasma!**
R-250983
CSL makes all employment decisions without regard to race, color, religion, national origin, ancestry, age, sex, gender, pregnancy, disability, marital status, sexual orientation, gender identity, genetic information, military status, protected veteran status (specifically status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active duty wartime or campaign badge veteran) or other classification protected by applicable US federal, state or local law. CSL complies with all applicable employment laws, including but not limited to Title VII of the Civil Rights Act of 1964, the Americans with Disabilities Act, the Fair Labor Standards Act, and the Immigration Reform and Control Act.
Customer Service Engineer
Posted 1 day ago
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Job Description
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Customer Service Engineer - is an intermediate position that performs tasks related to the repair of a variety of technology-based products typically associated in an end-user computing environment.
Qualifications
Responsibilities
•Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers.
•Provide support to client identified VIPs
•Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities.
•Perform Install/Move/Add or Change (IMAC) activities.
•Perform all assigned desk-side support activities
•Display outstanding technical and professional services skills at all times
•Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines
•Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair
•Understands and follows all documented service operations policies and procedures.
•Other duties or certifications may be assigned to meet business needs
Education and Experience:
•Typically requires technical school certification or equivalent of 2-4 years of relevant experience
Certifications and/or Qualifications:
•Maintain all required OEM Certifications as directed by Management
•Knowledge of relevant software and hardware systems
•Understanding of ITIL methodologies
•A+ certification is desired
•May require additional customer-specific certifications or training as required
Skills:
•Excellence in communication and customer-facing skills
•Strong oral, written and interpersonal skills
•Ability to follow instructions and processes with minimal instruction
•Ability to lift and or move various computer equipment up to 50 lbs.
•Must own a basic repair kit
Additional requirements may exist if offer of employment is extended
Additional Information
All your information will be kept confidential according to EEO guidelines.
Retail Customer Service
Posted 2 days ago
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Job Description
As a Retail Customer Service Representative - (Pawnbroker) - : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn ite Customer Service, Retail, Electronics, Customer
Retail Customer Service
Posted 2 days ago
Job Viewed
Job Description
As a Retail Customer Service Representative - (Pawnbroker) - : This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn ite Customer Service, Retail, Electronics, Customer
Customer Service/Sales
Posted 2 days ago
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Job Description
**Position Purpose:**
Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. Customer Service/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The Customer Service/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
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