Customer Service Representative

98037 Martha Lake, Washington Crash Champions

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Job Description

**Champions Do More**
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert . For more than 25 years, our vision has been anchored by the belief that delivering superior collision repair service is about People First. Welcome to Crash Champions. We Champion People.
**Responsibilities**
+ Ensure that all customers and prospective customers are greeted and assisted in a prompt and professional manner.
+ Clean workspace, this is the first point of contact our customers have with our facility.
+ Effectively manage all incoming phone calls, walk-in business, and written correspondence, and direct such matters to the appropriate person or department.
+ Provide clerical and administrative support to the General Managers and Service Advisors.
+ Handle receivables, payables, entry of information into the accounting system and various spreadsheets and balance month end statements.
+ Perform other related duties as assigned
**Qualifications**
+ Interpersonal and customer service skills.
+ Analytical and problem-solving skills.
+ Multitasking and organizational skills.
+ Ability to answer a high volume of calls and/or emails daily.
+ Attentiveness and patience
**Benefits**
The Company offers the following benefits for this position, subject to applicable eligibility requirements and annual updates:
+ Medical Insurance
+ Dental Insurance
+ Vision Insurance
+ Group Life Insurance
+ Disability Insurance
+ 401k Retirement Plan with match
+ Referral Bonus ("Cash From Crash")
+ 5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to: job related knowledge, skills, experience, relevant certifications and qualifications.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Submit a Referral
**Posted Min Pay Rate** USD $16.28/Hr.
**Posted Max Pay Rate** USD $5.00/Hr.
**ID** _2025-14722_
**Category** _Customer Service_
**Position Type** _Regular Full-Time_
**Location : Postal Code** _98036_
**_Location : Address_** _2415 196th Street SW_
**Remote** _No_
**Posted Min Pay Rate** _USD 16.28/Hr._
**Posted Max Pay Rate** _USD 25.00/Hr._
**Prioritization** _Tier 2 - Staffing Needs_
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Customer Service Representative

98213 Everett, Washington UnitedHealth Group

Posted 1 day ago

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
This position is full-time, Monday - Friday. Employees are required to work during our normal business hours of 9:00am - 6:00pm. It may be necessary, given the business need, to work occasional overtime. Our office is located at 3901 Hoyt Avenue, Everett, WA.
We offer 4 weeks of paid training. The hours during training will be 8:00am - 5:00pm, Monday - Friday. **Training will be conducted onsite.**
This position follows a hybrid schedule with four (4) in-office days per week. However, employees will be required to work onsite at the 3901 Hoyt Avenue, Everett, WA office daily for the first 3-6 months. After this time period employees may have the ability to work remotely with the requirement of reporting on-site at least 1 day per month.
**Primary Responsibilities:**
+ Managing inbound and outbound calls in a timely manner
+ Assist Point Teammate in submitting daily request for referrals/authorizations
+ Schedule, reschedule and coordinate all patient appointments and tests per office protocols
+ Meet or exceed the performance measures established by the Practice Management Dept.
+ Understand and deliver quality customer service that is consistent with Optum's service standards
+ Working with multiple service lines throughout each day assisting patients with appointments, medication refills, updating insurance etc.
+ Work with providers and staff to ensure completeness of documentation to facilitate the referral/authorization process
+ Assemble information concerning patient's clinical background, insurance and referral needs, per referral guidelines
+ Point of contact for patients who raise questions and concerns
+ Ensures work is being performed according to company policies, procedures, and standards
+ Provides high quality care and service excellence to our patients
+ Performs other administrative and clerical duties as assigned
+ Participates in a variety of department initiatives
+ Ensures all OSHA, HIPAA, and other regulations are followed
+ Follows proper reporting protocols for any compliance or incident reporting as needed
+ Maintains strict patient and employee confidentiality
+ Other duties and responsibilities, not specifically described, maybe defined, or assigned from time to time, consistent with knowledge, skills and abilities of the incumbent by management
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED OR equivalent work experience
+ Must be 18 years of age OR older
+ Familiarity with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
+ Ability to listen skillfully, collect relevant information, build rapport and respond to customers in a compassionate manner
+ Skilled in problem solving to quickly assess current state and formulate recommendations
+ Must be able to work onsite at the 3901 Hoyt Avenue, Everett, WA office daily for the first 3-6 months. After this time period you may have the ability to work remotely with the requirement of reporting on-site at least 1 day per month
+ Ability to work Monday - Friday, during our normal business hours of 9:00am - 6:00pm, including the flexibility to work occasional overtime, based on the business need
**Preferred Qualifications:**
+ 1+ years of experience in a related environment (i.e. office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
+ Health care experience
**Telecommuting Requirements:**
+ Reside within a commutable distance to the office at 3901 Hoyt Avenue, Everett, WA
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO
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Customer Service Representative

98213 Everett, Washington UnitedHealth Group

Posted 1 day ago

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Job Description

_This position is Remote in Everett, WA. If you are located within 30 miles from 7600 Evergreen Way, Everett, WA, you will have the flexibility to work remotely* as you take on some tough challenges._
**Optum** is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data?and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits?and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization?on a global scale. Join us to start **Caring. Connecting. Growing together.**
As the first contact for our patients, the **Customer Service Representative** sets the tone for a positive experience for our patients. We are focused on providing great customer service using our resources and standard work. The keys to success in this role are attendance and positive reception to feedback.
This position is full time (40 hours / week), Sunday - Saturday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 AM - 8:00 PM PST. It may be necessary, given the business need, to work occasional overtime or weekends. Our office is located at 7600 Evergreen Way, Everett, WA.
We offer 4 weeks of paid training. The hours of the training will be based on your schedule or will be discussed on your first day of employment from Monday - Friday. **Training will be conducted onsite.**
**Primary Responsibilities:**
+ Answer inbound calls from patients / call center environment
+ You will be handling a high volume of incoming calls from patients up to 80 - 100 per day
+ Calls include patient requests for appointments, new patients, insurance questions, transferring for triage OR refill, OR sending messages through patient's charts to on - site clinical staff
+ Other duties as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ High School Diploma / GED OR equivalent work experience
+ Must be 18 years of age OR older
+ 1+ years of experience in a related environment (i.e., call center, office, administrative, clerical, customer service, etc.) using phones and computers as the primary job tools
+ Experience with computer and Windows PC applications, which includes the ability to navigate and learn new and complex computer system applications
+ Ability to work any of our 8-hour shift schedules during our normal business hours of 7:00 AM - 8:00 PM PST from Sunday - Saturday. It may be necessary, given the business need, to work occasional overtime or weekends.
**Preferred Qualifications:**
+ Health care experience
+ Call Center experience
**Telecommuting Requirements:**
+ Reside within 30 miles from 7600 Evergreen Way, Everett, WA
+ Ability to keep all company sensitive documents secure (if applicable)
+ Required to have a dedicated work area established that is separated from other living areas and provides information privacy
+ Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
**Soft Skills:**
+ Demonstrated ability to listen skillfully, collect relevant information, build rapport, and respond to customers in a compassionate manner
+ Skilled in problem solving to quickly assess current state and formulate recommendations
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 - $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO
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Customer Service Representative

98213 Everett, Washington Chevron Corporation

Posted 1 day ago

Job Viewed

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Job Description

**Excited to grow your career?**
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
_People First, Excellence Always_
**CSI#** : **1112**
**Station Address** : **214 128th Street SW, Everett WA, 98204**
**Job Expectations:**
+ Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
+ Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
+ Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
+ Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
+ Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
+ Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
+ Work professionally with vendors and contractors.
+ Regular and punctual attendance is expected.
+ Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
**Essential Functions:**
+ Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
+ Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
+ Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
+ Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
+ Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
+ Actively promote store specials and other marketing programs.
+ Cross-check price of delivered goods for accuracy.
+ Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
+ Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
+ May perform other duties as assigned by management.
**Requirement/Qualifications:**
+ Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
+ Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
+ Strong attention to detail.
+ Ability to handle challenging situations professionally and exercise exceptional judgement.
+ Ability to work both independently and in team settings.
+ Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
+ Cooking/Restaurant experience preferred
**Supervisor Responsibilities:**
+ This position has no supervisory responsibilities
**Travel:**
+ Rare, limited to required training and coverage for nearby stations.
**Physical Demands Include but are not limited to:**
+ Ability to stand and walk for long periods of time on hard and uneven surfaces.
+ Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
+ Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
+ Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
+ Periodic exposure to all outdoor conditions during daylight hours.
+ Moderate exposure to walk-in coolers and freezers at 34 F or lower.
+ Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
+ Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
+ The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
**Benefits:**
+ Full-time & Part-time shifts available
+ Direct Deposit with competitive weekly pay
+ Health & Wellness packages available for purchase
+ Education reimbursement program
+ Shift Differential Pay for select shifts and job titles
+ Management Bonus Program
+ Loyalty Service time Program
+ Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at
Chevron Stations Inc. (CSI) are Chevron-owned and operated stations located throughout California, Oregon, and Washington. We have more than 3,000 employees in about 300 stations.
CSI locations are the flagship for all 8,000+ Chevron retail stations across the U.S. Chevron Corporation uses the CSI sites to test new products and set the standards for all Chevron stations to follow.
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
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Customer Service Representative

98133 Richmond Highlands, Washington Chevron Corporation

Posted 1 day ago

Job Viewed

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Job Description

**Excited to grow your career?**
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
_People First, Excellence Always_
**CSI#** : **1121**
**Station Address** : **15510 Aurora Avenue North, Shoreline WA, 98133**
**Job Expectations:**
+ Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
+ Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
+ Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
+ Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
+ Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
+ Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
+ Work professionally with vendors and contractors.
+ Regular and punctual attendance is expected.
+ Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
**Essential Functions:**
+ Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
+ Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
+ Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
+ Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
+ Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
+ Actively promote store specials and other marketing programs.
+ Cross-check price of delivered goods for accuracy.
+ Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
+ Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
+ May perform other duties as assigned by management.
**Requirement/Qualifications:**
+ Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
+ Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
+ Strong attention to detail.
+ Ability to handle challenging situations professionally and exercise exceptional judgement.
+ Ability to work both independently and in team settings.
+ Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
+ Cooking/Restaurant experience preferred
**Supervisor Responsibilities:**
+ This position has no supervisory responsibilities
**Travel:**
+ Rare, limited to required training and coverage for nearby stations.
**Physical Demands Include but are not limited to:**
+ Ability to stand and walk for long periods of time on hard and uneven surfaces.
+ Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
+ Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
+ Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
+ Periodic exposure to all outdoor conditions during daylight hours.
+ Moderate exposure to walk-in coolers and freezers at 34 F or lower.
+ Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
+ Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
+ The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
**Benefits:**
+ Full-time & Part-time shifts available
+ Direct Deposit with competitive weekly pay
+ Health & Wellness packages available for purchase
+ Education reimbursement program
+ Shift Differential Pay for select shifts and job titles
+ Management Bonus Program
+ Loyalty Service time Program
+ Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at
Chevron Stations Inc. (CSI) are Chevron-owned and operated stations located throughout California, Oregon, and Washington. We have more than 3,000 employees in about 300 stations.
CSI locations are the flagship for all 8,000+ Chevron retail stations across the U.S. Chevron Corporation uses the CSI sites to test new products and set the standards for all Chevron stations to follow.
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
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Customer Service Representative

98213 Everett, Washington Chevron Corporation

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

**Excited to grow your career?**
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
_People First, Excellence Always_
**CSI#** : **1117**
**Station Address** : **10921 19th Avenue SE, Everett WA, 98208**
**Job Expectations:**
+ Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
+ Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
+ Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
+ Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
+ Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
+ Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
+ Work professionally with vendors and contractors.
+ Regular and punctual attendance is expected.
+ Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
**Essential Functions:**
+ Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
+ Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
+ Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
+ Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
+ Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
+ Actively promote store specials and other marketing programs.
+ Cross-check price of delivered goods for accuracy.
+ Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
+ Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
+ May perform other duties as assigned by management.
**Requirement/Qualifications:**
+ Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
+ Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
+ Strong attention to detail.
+ Ability to handle challenging situations professionally and exercise exceptional judgement.
+ Ability to work both independently and in team settings.
+ Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
+ Cooking/Restaurant experience preferred
**Supervisor Responsibilities:**
+ This position has no supervisory responsibilities
**Travel:**
+ Rare, limited to required training and coverage for nearby stations.
**Physical Demands Include but are not limited to:**
+ Ability to stand and walk for long periods of time on hard and uneven surfaces.
+ Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
+ Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
+ Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
+ Periodic exposure to all outdoor conditions during daylight hours.
+ Moderate exposure to walk-in coolers and freezers at 34 F or lower.
+ Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
+ Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
+ The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
**Benefits:**
+ Full-time & Part-time shifts available
+ Direct Deposit with competitive weekly pay
+ Health & Wellness packages available for purchase
+ Education reimbursement program
+ Shift Differential Pay for select shifts and job titles
+ Management Bonus Program
+ Loyalty Service time Program
+ Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at
Chevron Stations Inc. (CSI) are Chevron-owned and operated stations located throughout California, Oregon, and Washington. We have more than 3,000 employees in about 300 stations.
CSI locations are the flagship for all 8,000+ Chevron retail stations across the U.S. Chevron Corporation uses the CSI sites to test new products and set the standards for all Chevron stations to follow.
Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.
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Customer Service Representative 2

98213 Everett, Washington Safran

Posted 1 day ago

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Customer Service Representative 2
Company :
Safran Ventilation Systems
Job field : Customer services and support
Location : Everett , Washington , United States
Contract type : Permanent
Contract duration : Full-time
Required degree : High School Diploma/GED Equivalent
Required experience : First experience
Professional status : Administrative staff
Spoken language(s) :
English Fluent
Salary range : USD 34,660 - 54,030
# 2025-160820
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**Job Description**
The Customer Service Representative requires a high level of internal customer engagement, plus the capability to coordinate successful integrated product offerings. The Customer Service Representative works in coordinating, supporting and improving the commercial process and positively influence customer happiness. The Customer Service Representative is responsible for coordinating day to day activity for customer requests, processes customer orders and quotes, and maintains front line communication with the customers. They update changes of order dates and ensure adherence with contractual obligations. The Customer Service Representative is accountable to performance KPIs used to monitor department performance. Additional responsibility includes escalation of customer issues to the Manager as needed.
DUTIES AND RESPONSIBILITIES:
- Process initial contract review, final contract review, repair quotes, and shipments
- Follow-up on all quotes sent
- Work with technicians on technical related questions, modifications, and repair options available
- Review Customer Contracts
- Provide Accurate Repair Pricing
- Process NFF (No Fault Found)
- Work with Finance on customer issues
- Provide status reporting to customer and management
- Assist customers with problems and resolve customer issues quickly
- Other duties may be assigned.
**Job Requirements**
KNOWLEDGE, SKILLS, AND ABILITIES:
- Ability to make applicable team/group decisions.
- Ability to coordinate and communicate with team, group, and/or customer.
- Familiarity with the business process and environment of assigned team/group.
- Ability to effectively communicate and work within team environment.
- Ability to work with MS Office computer applications.
- Ability to make decisions based on assigned responsibility.
- Understanding of the assigned organization business environment and awareness of company
- business environment.
- Multi-tasking, attention to detail, and follow-up skills
- Team-oriented
- Experience working in ERP systems, Microsoft Dynamics AX is a plus
- Fluent in English (Written and verbal).
REQUIRED EDUCATION AND EXPERIENCE:
Education: High school diploma required; Bachelor's degree preferred
Experience: 4-5 years of data entry and customer service experience
Computer: Intermediate skills in Microsoft Excel, PowerPoint, and Word. Knowledge and understanding of basic ERP/MRP functions and applications is preferred.
Other Skills: High attention to detail with a demonstrated ability to meet deadlines. Excellent problem solving and organizational skills. Works well under pressure, with a high degree of adaptability and flexibility in a fast paced, rapidly changing environment. Exceptional verbal and written communication skills. Ability to manage multiple priorities and work cross-functionally. Strong prioritizing and multi-tasking skills to work within tight deadlines
Description: Mid/Intermediate-Level position within job role.
WORKING CONDITIONS:
- This position sits and performs computer work for extended periods of time.
- Protracted or irregular hours may be required.
**Company Information**
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets.
Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking.
Safran Cabin designs, certifies, manufactures and supports innovative aircraft cabin interiors, equipment and systems, providing airlines and OEM Customers with distinctive aircraft branding, and their passengers with a safe, comfortable and enjoyable flying experience.
**Locate your future workplace**
7501 Hardeson Road98203 WA
Everett
Washington United States
Safran is an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
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