299 Customer Service jobs in Ocoee
ASSISTANT STORE MANAGER
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Job Description
**General Summary** **:**
Work where you love to shop! Family Dollar is hiring in your neighborhood. Avoid long commutes and set your own course to success by applying today.
We offer generous benefits, flexible work schedules and the ability to work today and get paid tomorrow.
As a Family Dollar Assistant Store Manager you will be responsible for providing exceptional service to our customers. A key priority includes assisting the Store Manager in the daily operation of the store. Under the direction of the Store Manager, you will also be responsible for maintaining inventories, store appearance and completing daily paperwork.
**Principal Duties & Responsibilities** **:**
+ Greets and assists customers in a positive, approachable manner. Answers questions and resolves customer inquiries and concerns.
+ Maintains a presence in the store by providing excellent customer service.
+ Ensures a clean, well-stocked store for customers.
+ At the direction of the Store Manager, supervises, trains, and develops Store Associates on Family Dollar operating practices and procedures.
+ Assists in unloading all merchandise from delivery truck, organizes merchandise, and transfers merchandise from stockroom to store.
+ Assists Store Manager in ordering merchandise and record keeping to include payroll, scheduling and cash register deposits and receipts.
+ Supports Store Manager in loss prevention efforts.
+ Assumes certain management responsibilities in absence of Store Manager.
+ Follows all Company policies and procedures.
**Position Requirements** **:**
+ **_Education_** **:** Prefer completion of high school or equivalent. Ability to read, interpret and explain to other's operational directives (e.g., merchandise schematics, etc).
+ **_Experience_** **:** Prefer store management experience in retail, grocery, or drug store environments.
+ **_Physical Requirements:_** Ability to regularly lift up to 40 lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation.
+ **_Availability_** **:** Ability to work flexible, full-time schedule to include days, evenings, weekends and holidays.
+ **_Skills & Competencies:_** Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
We value our Associates' contributions to our success, which drives us to invest in the most important element of our organization: our people.
As we work towards a healthier future, we provide eligible associates with the following:
Health and welfare programs including medical, pharmacy, dental, and vision
Employee Assistance Program
Paid Time Off
Retirement Plans
Employee Stock Purchase Program
Family Dollar Stores, Inc. is an Equal Opportunity Employer.
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Customer Service Support
Posted 2 days ago
Job Viewed
Job Description
Imperial Dade, a leading North American distributor, has a role available in Orlando, FL! We are looking for a Network Group Specialist to join our team. Join a strong and continuously evolving group, helping to continue to grow our business. If you're eager for your next challenge, Imperial Dade is a great place to take that next step. For this position, training will be provided on our ERP system, as well as the specific responsibilities. The specialist in this role should hold basic computer skills, office skills, as well as Microsoft Excel skills with a detail-oriented focus.
The schedule for this position is Monday through Friday from 8:00 am to 5:00 pm.
Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches.
**All correspondence will come directly from Imperial Dade and not a personal email address.
ResponsibilitiesYou will:
- Maintain Network Program order guides
- Maintain ERP (S2K) program pricing
- Adding and deleting items from Order Guide and Price Files
- Correct Pricing errors
- Set Up and configure New assigned accounts and locations
- Assist Sales Representatives with contracted sell pricing
- Communicate problems and needs to the Network Manager
- Respond promptly to assigned requests and inquiries
- Maintain minimum order fees and Fuel surcharge fees
- Subject matter experts on their assigned programs
- Optimize fill rates by providing subs for items out of stock or discontinued
- Update and adjust invoice pricing, billing, and order discrepancies when necessary
- Assist with special projects as needed and noted by the Network Manager
- Staying up to date on program mandates
- Communicate with the Sales Representatives with information pertinent to their customer
You have:
- 2 years of large corporate accounts experience
- 3 years of customer service experience
- Experience with S2K is a plus
- Efficient in Microsoft Suites, especially Excel
- Excellent verbal and written skills
- Excellent phone manners
- Minimum High School Diploma
We offer a dynamic environment for our more than 7,500 employees to work, learn, and grow professionally. We value our people and strive to create rewarding career opportunities by offering competitive salaries and benefits (medical, dental, vision), a 401(k) program with company match, a shared ownership program, life insurance, a generous paid time off package, educational reimbursement, paid family leave, and adoption assistance. We are excited to invite talented individuals with a passion for excellence to join our team.
Imperial Dade is an EEO Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability (physical or mental), family medical history, or genetic information, political affiliation, military service, or other non-merit-based factors.
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