876 Customer Service jobs in The Bronx
Retail Sales Associate - Part-Time
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Job Description
Retail Sales Associates are important ambassadors of the Burlington brand, at the front lines in our mission to provide world class service to our customers. You'll be responsible for greeting and assisting customers, maintaining a neat, organized, and clean sales floor, and supporting the management team with day-to-day store operations. Retail Sales Associates may be assigned to work in any or all of the following departments: Ladies, Men, Youth, Sportswear, Shoes, Home, or Baby Depot.
**Responsibilities:**
+ Assisting customers in locating merchandise when needed
+ Assisting in floor moves, merchandising, display maintenance, and housekeeping
+ Assisting in ringing up sales at registers and/or bagging merchandise
+ Performing other tasks as assigned by manager from time-to-time
Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.
**If you.**
. are excited to deliver great values to customers every day;
. take a sense of pride and ownership in helping drive positive results for a team;
. are committed to treating colleagues and customers with respect;
. believe in the power of diversity and inclusion;
. want to participate in initiatives that positively impact the world around you;
**Come join our team. You're going to like it here!**
You will enjoy a competitive wage, flexible hours, and an associate discount. Part-time associates, based on hours worked, may be eligible for Burlington's benefits package which includes dental and vision coverage, and including life insurance. Part-time associates may also be eligible for paid time off, paid holidays and a 401(k) plan.
We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.
**Base Pay:** **$16.5 per hour** **-** **$6.5 per hour**
**Location** 00860 - Bronx
**Posting Number** P1-1073334-4
**Address** 2543 Webster Avenue
**Zip Code** 10458
**Position Type** Regular Part-Time
**Career Site Category** Store Associate
**Position Category** Retail Store
**Base Pay** 16.5 - 16.5 per hour
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Customer Service Representative
Posted 2 days ago
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Job Description
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best CSRs are genuinely excited to help customers. They’re patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers’ shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they don’t have enough information to answer customer questions or resolve complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
Responsibilities Customer Service Responsibilities list:- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
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