57,522 Customer Specialist jobs in the United States

Customer Specialist

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Remote $45000 - $90000 per year Ida Crown Jewish Academy

Posted 27 days ago

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Full time Permanent 8 hour shift 12 hour shift Monday to Friday Weekend availability

Ida Crown Jewish Academy is seeking a highly motivated and organized Customer Specialist to join our team. As a prestigious religious school, we provide a challenging academic curriculum, a diverse and dynamic learning environment, and a strong sense of community for our students. The Customer Specialist will play a crucial role in ensuring the satisfaction and success of our students and their families by providing excellent customer service and support. This is an exciting opportunity for an individual who is passionate about helping others and is looking for a meaningful career within our institution.

Key Responsibilities:

- Serve as the main point of contact for all prospective and enrolled families, providing prompt and professional responses to their inquiries and concerns.

- Manage student enrollments, transfers, and withdrawals, ensuring accurate and timely records are maintained.

- Conduct tours for prospective families and assist with admissions process, providing information on our programs, curriculum, and campus facilities.

- Collaborate with school administration, faculty, and staff to ensure smooth and efficient communication with families, addressing any concerns or issues that may arise.

- Prepare materials and participate in school events, such as open houses and orientations, to showcase the school to the community.

- Monitor student attendance and follow up with families if there are any unexcused absences or tardiness.

- Oversee the distribution and collection of forms, including enrollment contracts, health records, and school policies, and ensure they are up to date and complete.

- Maintain an organized and detailed system for tracking student information and communicate any changes to relevant parties.

Qualifications:

- Bachelor’s degree in business administration, education, or a related field.

- Minimum of 2 years of experience in a customer service or administrative role, preferably in an academic institution.

- Excellent communication and interpersonal skills, with the ability to interact with people from diverse backgrounds.

- Strong organizational and time-management skills, with the ability to prioritize tasks and handle multiple projects simultaneously.

- Proficiency in Microsoft Office and other relevant computer programs.

- Understanding of Jewish customs and traditions, as well as the desire to work in a religious environment.

How to Apply:

If you are interested in this opportunity to be a part of Ida Crown Jewish Academy, please submit your resume and cover letter highlighting your relevant experience and qualifications to [insert email address]. Only applicants selected for an interview will be contacted.

Ida Crown Jewish Academy is an equal opportunity employer and welcomes diversity in the workplace. We embrace and encourage all qualified candidates to apply for this position.

Company Details

For three generations, we at Ida Crown Jewish Academy have guided more than 4000 young men and women to reach their individual potentials, molding future leaders in Jewish life, business, government, science and the arts. Over 75 years ago, eight visionaries, leaders from the Associated Talmud Torahs of Chicago and Hebrew Theological College, sought to intensify Jewish education in Chicago, ensuring the continuity of traditional Jewish life in the city.
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Customer Care Specialist

85304 Crown King, Arizona Corning Incorporated

Posted 3 days ago

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Job Description

Customer Care Specialist
**Date:** Jul 30, 2025
**Location:** Glendale, AZ, US, 85301
**Company:** Corning
Requisition Number: 70045
**The company built on breakthroughs?**
**Join us?**
Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible?
How do we do this? With our people. They break through limitations and expectations?- not once in a career, but every day. They help move our company,?and the world, forward?
?At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more?
Come break through with us?
Corning's businesses are ever evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, and automotive markets. We are changing the world with:
+ Trusted products that accelerate drug discovery, development, and delivery to save lives
+ Damage-resistant cover glass to enhance the devices that keep us connected
+ Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light
+ Precision glass for advanced displays to deliver richer experiences
+ Auto glass and ceramics to drive cleaner, safer, and smarter transportation
**Scope of Position**
The primary scope of the customer service position involves ensuring customer satisfaction by addressing inquiries, resolving complaints, and providing information about products, services, or policies.
**Day-to-Day Responsibilities**
+ Responsible for error free execution of quotes, orders, return authorizations, and other order management related activities
+ Ability to craft product discrepancy specification information to customers
+ Build positive working relationships with both internal and external customers
+ Understand and execute contractual agreements
+ Oversee customer requirements with Sales, Marketing, Applications Engineering, and Operations to meet customer requirements
+ Professional communication skills to include excellent use of grammar and sentence structure
+ Ability to flex across customers, markets, and segments to ensure timely responsiveness to customers
+ Participation in training, testing, and project related activities as identified
+ Represent to the customer in a highly effective, professional manner
**Experiences/Education - Required**
+ 2-year degree required or 5+ years of experience in Customer Service or similar field in lieu of education
+ Represent the business in a professional manner at all times
+ Strives to work in a dynamic, flexible environment where priorities are continually changing
+ Self-starter with a desire to improve the customer experience
+ Strong oral and written communication skills
+ Ability to build relationships and communicate across all levels of the organization
+ Effective problem solver, detail oriented, positive
+ Standout Colleague - ability to lead and participate within ambitious work teams
+ Proficiency with computer programs such as Microsoft Office, Excel, Word, SharePoint
+ Excellent typing and keyboarding skills
+ Good problem solving, analytical and math skills
+ Ability to work a variety of work schedules, including holiday and weekend emergency coverage
**Experiences/Education - Desired**
+ Preferred 2+ years of experience working in a similar field
+ SAP and Salesforce experience a plus
+ Basic understanding of Microwave connector products
+ Other verbal and written language skills a plus
**This position does not support immigration sponsorship.**
The range for this position is $39,880.00 - $54,835.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position are dependent on hours worked and may include medical, dental, vision, 401(k) plan, pension plan, life insurance coverage, disability benefits, and PTO.
**A job that shapes a life?**
**Corning offers you the total package?**
?Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial, and career from day one
+ As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit that grows throughout your career. We also offer a 401(k) savings plan with company matching contributions?
+ Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, and disease management programs.
+ Company-wide bonuses and long-term incentives, align with key business results and ensure you are rewarded when the company performs well - when Corning wins, we all win?
+ Getting paid for our work is important but feeling appreciated and recognized for those contributions motivates us much more. That's why Corning offers a peer-to-peer recognition program to celebrate success by recognizing colleagues who demonstrate above-and-beyond behaviors?
We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at.
**Nearest Major Market:** Phoenix
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Customer Care Specialist

48103 Ann Arbor, Michigan ManpowerGroup

Posted today

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Job Description

Our client, a leader in customer service solutions, is seeking a Customer Care Specialist to join their team. As a Customer Care Specialist, you will be part of the Business Support team, providing essential support to Installation and Field Services Technicians. The ideal candidate will have effective planning skills, excellent interpersonal communication, and strong analytical abilities, which will align successfully with the organization.
**Job Title:** Customer Care Specialist
**Location:** Dexter, MI
**Pay Range: $17-18/hr.**
**Shift: Monday through Friday, 8:00am - 5:00pm**
**What's the Job?**
+ Promptly respond to service requests via phone, email, and text, providing general information and scheduling services.
+ Create and maintain client profiles and service schedules using Jobber Scheduling Software.
+ Manage requests for installation estimates and coordinate necessary permits and services.
+ Process client payments and assist with account collection calls as needed.
+ Participate in team discussions and meetings to ensure effective communication and collaboration.
**What's Needed?**
+ High School Diploma or equivalent; Associate degree preferred.
+ A minimum of 3 years of customer service experience, or related; administrative experience is preferred.
+ Strong planning, organization, and office administration skills.
+ Excellent communication skills via phone, email, and Google Workspace.
+ Proficiency in MS Office Applications and Google Docs/Sheets.
**What's in it for me?**
+ Opportunity to work in a supportive and collaborative environment.
+ Gain valuable experience in customer service and operations management.
+ Develop your skills in scheduling and office administration.
+ Be part of a team that values effective communication and teamwork.
+ Potential for career growth within the organization.
**Upon completion of waiting period associates are eligible for:**
+ Medical and Prescription Drug Plans
+ Dental Plan
+ Supplemental Life Insurance
+ Short Term Disability Insurance
+ 401(k)
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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Customer Care Specialist

97321 Fairview, Oregon Kelly Services

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Job Description

**Customer Care Specialist**
For those who want to keep growing, learning, and evolving. We at Kelly® hear you, and we're here for you! We're seeking a Customer Care Specialist to work at a premier client in Albany, OR. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
**Pay Rate:** $16.15 per hour
**Schedule:** Monday - Friday, 6am to 6pm
**Location:** Working on site in Albany, OR 97322
**Position Type:** Temp to Hire
**Why you should apply to be a Customer Care Specialist:**
+ Receive a $00 hiring bonus, paid in two installments - 250 at 90 days and 250 at 6 months (must be employed at the time of payout).
+ Enjoy a supportive workplace culture with opportunities for growth and development.
+ Benefit from a 10% differential for shifts starting after 12:00 PM PT or working on weekends after training.
+ Opportunity for temp-to-perm based on attendance and performance.
**What's a typical day as a Customer Care Specialist? You'll be:**
+ Handling inbound and outbound customer service calls, following standard screens and scripts.
+ Resolving customer questions and problems, referring complex issues to higher levels for guidance.
+ Assessing customer needs and suggesting alternative products or services.
+ Navigating computer systems to complete customer registrations and support service departments.
**This job might be an outstanding fit if you:**
+ Hold a High School Diploma or GED.
+ Have 0-2 years of general experience in an office setting or customer service.
+ Possess good verbal and written communication skills, along with active listening abilities.
+ Are available to work between 6:00 AM - 6:00 PM PST, Monday through Friday.
**What happens next?**
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a Customer Care Specialist today!
**#GRACE**
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Get a complete career fit with Kelly ® .
You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.
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Customer Care Specialist

19320 Coatesville, Pennsylvania Constellation

Posted 1 day ago

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Job Description

**WHO WE ARE**
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
**TOTAL REWARDS**
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program; comprehensive medical, dental and vision benefits, including a robust wellness program; paid time off for vacation, holidays, and sick days; and much more.
Expected salary range of $48,600 to $4,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
**PRIMARY PURPOSE OF POSITION**
Constellation PowerLabs Customer Care Specialist provides customer service for all testing and calibration services. This position is the single point of contact for assigned customers and acts as the advocate for customer care and support. This position coordinates all aspects of customer requests, order entry requirements, scheduling, and status updates. The Customer Care Specialist team works closely with PowerLabs technical staff and the Sales and Marketing team in fulfilling customers' testing and calibration needs. The individual in this position will have good communication skills, build strong customer relationships, and will have a technical acumen for testing and calibration services. Duties also include coordination of customer onsite visits for testing and calibration activities at the customers' facility.
**PRIMARY DUTIES AND ACCOUNTABILITIES**
+ Responsible for establishing customer priorities that includes ensuring the organization accomplishes customer requirements and expectations.
+ Process customer requests for outsourced testing and calibration services and procured materials. Create and manage vendor purchase orders assuring appropriate terms, quality, and technical requirements. Manage vendors and keep the customers informed of schedule updates.
+ Handle routine request for quotes (RFQs), due date commitments, and expediting of services. Provide status updates, facilitate repair transactions, and schedule pick-up and deliveries to clients.
+ Coordinate and schedule customer onsite testing and calibration services.
+ Liaison between the support of technicians and engineers in the field performing customer onsite services. This may include processing purchase order (PO) revisions and coordinating technical support of field personnel. Assures that onsite services are closed out to provide value to the customer and PowerLabs.
+ Responsible for working with Constellation Nuclear plants to ensure equipment availability for outages
+ Work closely with PowerLabs Sales and Marketing in promoting the services of Constellation PowerLabs
+ All other job assignments and/or duties pursuant to company policy or as directed by management to include but not limited to: (Department duty coverage and/or call out and positions outside of department in support of emergent activities etc.)
**MINIMUM QUALIFICATIONS**
+ Associate's degree in a technical discipline or business-related field with 1 year of related experience **OR**
+ High school diploma/GED with 3 years of related experience
+ Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
**PREFERRED QUALIFICATIONS**
+ Customer service experience
+ Experience in procurement of services or materials
+ Experience with managing or coordinating projects
**Hourly rate 23.36 to 25.96**
Constellation is proud to be an equal opportunity employer and employees or applicants will receive consideration for employment without regard to: age, color, disability, gender, national origin, race, religion, sexual orientation, gender identity, protected veteran status, or any other classification protected by federal, state, or local law.
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Customer Care Specialist

57117 Sioux Falls, South Dakota Bluepeak

Posted 5 days ago

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Job Description

**Description**
**"We Push the Boundaries of Possibilities for our Communities** **."**
**Overview of the Position Responsibilities** : The Customer Care Specialist will take all inbound service calls specializing in billing and technical support. This critical role will own the customer interaction to service completion as the primary customer support role for Bluepeak. If this sounds exciting, please read on.
Be part of our innovation- building and delivering a fiber-rich internet connection to people's doorsteps.
*This position is located in Sioux Falls, SD
**What You Will Do:**
+ Support billing calls by processing payments; accurately educating customers on their billing cycle, payment due dates and impact of non-pay status; accurately educating the customer on general charges to their account based on package and prorations when changes are made to the package.
+ Proactively review the customer's account and educate the customer on additional service options.
+ Support all Bluepeak video, phone, and internet products with basic and advanced troubleshooting to resolve customer issues.
+ Escalate any customer issues that may be indicative of larger network issues.
+ All other related duties as assigned.
**What You Will Need:**
+ At least one year of customer service experience required, with prior call center experience a plus.
+ Highschool diploma or GED required.
+ Define problems, collect data, establish facts, and solve practical issues.
+ Ability to effectively communicate complex technical support and billing information to customers.
+ Read and interpret documents, such as safety rules, product information and training materials.
+ Excellent written and verbal communications skills including active listening skills and telephone etiquette are required.
+ Good analytical and problem-solving skills.
+ Great organizational and interpersonal skills.
+ Ability to maintain professionalism in challenging and/or changing situations.
+ Must be able to pass a background and drug test prior to employment.
**Why Work at Bluepeak?**
+ Competitive Compensation + Annual Bonus Eligibility
+ Comprehensive Benefits Package, Including Medical, Dental, Vision, Life, and 401(k)
+ Generous Vacation and Paid Sick Time + Paid Holidays and Personal Days
+ Professional Development With an Emphasis on Internal Promotion
+ Employee Discounts on Bluepeak Services, Including Internet
+ Progressive and inclusive work culture in which our team has the flexibility, support, and resources to be successful in their careers!
**About Us**
We believe that the size of the city shouldn't determine the quality of the technology. That's why we are building for you: Faster, more reliable, and without the things that get in the way of great service-like red tape, hidden fees, and slow response times. And with up to 5 gigabits of speed for residential customers and 10 gigabits for businesses, we are whole new ballgame- from internet to TV, to connecting every device in your home, to powering your business, we're not only providing the best fiber connections in your community, but we're also meeting the growing needs for how you live.
Bluepeak provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights ( notice from the Department of Labor.
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Customer Care Specialist

45373 Troy, Ohio ITW

Posted 17 days ago

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**Job Description:**
**Company Description**
Hobart Service, an Illinois Tool Works Company, has been in business for over 125 years and is the trusted source for Commercial Food Equipment Service Solutions. We have over 1,700 associates nationwide who serve as valued partners to our customers. Our employees are dedicated to providing the best customer service, give back to the communities where they live and work, and demonstrate the ITW values of Integrity, Simplicity, Trust, Respect and Shared Risk.
**Job Description**
This position is responsible for providing exceptional customer service for Hobart Customers field office and senior management staff. This includes the ability to work with many customers on an ongoing basis and resolve a variety of customer service inquiries in a timely manner. Position requires strong problem-solving skills and ability to be consistently accurate.
+ 70% Efficiently and effectively manage large number of incoming communications and customer requests (quotes, order entry, tracking, returns) while delivering exceptional customer experience
+ Develop strong relationships with customers by understanding their needs and recommending solutions creating customers for life
+ Provide compliant, accurate, valid, and complete information for the customer by using the right methods/tools
+ Responsible for management of order entry and group emails to ensure timely order entry and issue resolution through professional phone skills, emails, and team involvement.
+ Follow communication procedures, guidelines, and policies
+ 15% Meet personal/customer service team targets and call/email handling quotas
+ 10% Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
+ 5% Work with cross functional teams to improve processes and productivity
**Qualifications**
+ High school diploma or GED
+ 4-6 years customer service experience.
+ Proficient with Microsoft Office Products to include Outlook, Word, and Excel
+ Requires strong interpersonal skills working with internal and external customers.
**Additional information**
**Why work for us?**
+ Competitive pay
+ Great insurance options with low premiums
+ Paid vacation and holidays
+ 401K with company match
+ Extensive on-the-job training
+ Safety-conscious work environment
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
_ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential._
_As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship._
_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws._
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Customer Care Specialist

Gilbert, Arizona Serenity Healthcare

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Job Description

Job Description

Customer Care Specialist
Location: Gilbert, AZ

Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist for our Gilbert, AZ office. Your primary responsibility will be helping patients heal using TMS treatment.   
 
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.  
 
Benefits  

  • Accelerated healthcare career growth – rapid advancement opportunities   

  • Insurance benefits (Medical, Dental, Vision) and 401K   

  • 20 days off annually (10 PTO days and 10 Holidays)   

  • Employee access to Serenity’s treatment options 

Responsibilities   

  • Be the face of Serenity Healthcare 

  • One on one coaching and commitment to patients during treatment 

  • Graduate Serenity’s paid TMS training program 

  • Own outcomes of patient treatment 

Qualifications  

  • High School Diploma/ GED.    

  • Strong customer service mindset.   

  • Three years’ work experience in customer service required  

  • Excellent verbal and written communication, and basic math skills.    

  • Well-versed in de-escalation skills and ability to connect with individuals.  

About  
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.  
 
Learn More About Us  

  • About Serenity Healthcare  

  • Serenity’s Provided Services  

  • Meet our Patients  

*This position is contingent on successfully completing a criminal background check.

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Customer Care Specialist

Phoenix, Oregon Serenity Healthcare

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Job Description

Job Description

Job Description

Customer Care Specialist

Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. Through an innovative approach and patient-centered care, we are revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Customer Care Specialist for our Phoenix-Desert Ridge, AZ office. Your primary responsibility will be helping patients heal using TMS treatment.   
 
Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having a responsibility to support these patients may be triggering for some people.  
 
Benefits  

  • Accelerated healthcare career growth – rapid advancement opportunities   

  • Insurance benefits (Medical, Dental, Vision) and 401K   

  • 20 days off annually (10 PTO days and 10 Holidays)   

  • Employee access to Serenity’s treatment options 

Responsibilities   

  • Be the face of Serenity Healthcare 

  • One on one coaching and commitment to patients during treatment 

  • Graduate Serenity’s paid TMS training program 

  • Own outcomes of patient treatment 

Qualifications  

  • High School Diploma/ GED.    

  • Strong customer service mindset.   

  • Three years’ work experience in customer service required  

  • Excellent verbal and written communication, and basic math skills.    

  • Well-versed in de-escalation skills and ability to connect with individuals.  

About  
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.  
 
Learn More About Us  

  • About Serenity Healthcare  

  • Serenity’s Provided Services  

  • Meet our Patients  

Job:  Full-time (7.5-hour shift)

Office Hours:  Monday-Friday: 6 am-9 pm, Saturday: 7 am-7 pm

*This position is contingent on successfully completing a criminal background check.

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  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
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  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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