4,475 Customer Success Director jobs in the United States
Customer Success Director
Posted 1 day ago
Job Viewed
Job Description
Job ID
Posted
30-Jul-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Capital Markets
Location(s)
Dallas - Texas - United States of America, Richardson - Texas - United States of America
**About the Role:**
As a CBRE Customer Success Director, you will lead initiatives to enhance user experience and drive the functional effectiveness of both new and existing data and technology systems.
This position is part of the Advisory Services - Customer Success team, which partners with internal stakeholders and business units to develop, support, and deliver training on innovative and current technology solutions.
**What You'll Do:**
+ **Team Leadership & Development:** Provide direct supervision and leadership to team members, including training, performance evaluations, coaching, and career development. Oversee recruitment and onboarding of new staff.
+ **Operational Management:** Manage daily team operations by setting work schedules, assigning responsibilities, and ensuring cross-training. Monitor progress against departmental goals and deadlines, offering mentorship and support as needed.
+ **Vendor & Stakeholder Relations:** Build and maintain strong relationships with technology vendors and external partners to ensure alignment with business needs and service expectations.
+ **Financial Oversight:** Develop and manage the department's annual budget. Monitor platform financial performance, analyze business trends, and provide strategic insights to optimize outcomes.
+ **Platform Implementation & Support:** Support the implementation of new platforms by allocating resources, coordinating with clients, and ensuring service delivery aligns with expectations.
+ **Program Execution:** Lead the execution of a custom internal SaaS ecosystem for the Advisory Services sector, driving digital transformation initiatives.
+ **Data Governance & Analytics:** Deliver data-driven intel and provide ongoing updates to senior leadership using custom reports and dashboards.
+ **Client Engagement:** Build and nurture strong relationships with key stakeholders to ensure alignment with user needs and business goals. Maintain high adoption rated; increase platform active users.
+ **Strategic Insight & Cross-Functional Collaboration:** Leverage deep knowledge of business operations and cross-functional dynamics to drive performance and support strategic initiatives. Influence the product roadmap through continuous feedback and collaboration with cross-functional teams.
+ **Leadership & Influence:** Model CBRE's RISE values through actions and decision-making. Influence peers and stakeholders to align with organizational goals and negotiate effectively with diverse parties to achieve shared outcomes.
+ **Problem Solving & Innovation:** Identify and resolve complex operational and organizational challenges using a collaborative and resourceful approach. Drive continuous improvement by refining processes and introducing innovative practices.
+ **Process Improvement & Quality Assurance:** Evaluate and enhance existing systems and procedures to ensure consistent delivery of high-quality services.
+ **Change Management:** Lead transformative initiatives that significantly improve methods, processes, and standards within the department. Develop and implement white-glove change management strategies to support user adoption and engagement.
**What You'll Need:**
_To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions._
+ **Education & Experience:** Bachelor's degree strongly preferred, with a minimum of 12 years of relevant professional experience. A combination of education and equivalent experience will be considered in lieu of a degree. Prior experience in commercial real estate is a plus.
+ **Communication & Leadership:** Proven ability to convey complex, sensitive, or challenging information with clarity and professionalism. Adept at setting clear performance expectations and resolving issues with discretion.
+ **Talent Management:** Demonstrated experience in staffing, talent selection, training, employee development, coaching, mentoring, performance evaluation, and retention strategies.
+ **Organizational & Analytical Skills:** Highly organized with a proactive and analytical approach. Strong attention to detail and the ability to manage multiple priorities effectively.
+ **Business Acumen:** Strong understanding of multiple business disciplines and the key drivers that influence departmental and cross-functional performance. Ability to perform complex calculations involving percentages, fractions, and financial metrics.
+ **Project Management:** Demonstrated success in leading cross-functional teams and managing projects to achieve strategic goals.
+ **Technical Skills:** Advanced proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, is required. Familiarity with the customizable Salesforce platform is strongly preferred.
_Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future._
**Why CBRE?**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at (U.S.) and (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Customer Success Director
Posted 1 day ago
Job Viewed
Job Description
Job ID
Posted
30-Jul-2025
Service line
Advisory Segment
Role type
Full-time
Areas of Interest
Capital Markets
Location(s)
Dallas - Texas - United States of America, Richardson - Texas - United States of America
**About the Role:**
As a CBRE Customer Success Director, you will lead initiatives to enhance user experience and drive the functional effectiveness of both new and existing data and technology systems.
This position is part of the Advisory Services - Customer Success team, which partners with internal stakeholders and business units to develop, support, and deliver training on innovative and current technology solutions.
**What You'll Do:**
+ **Team Leadership & Development:** Provide direct supervision and leadership to team members, including training, performance evaluations, coaching, and career development. Oversee recruitment and onboarding of new staff.
+ **Operational Management:** Manage daily team operations by setting work schedules, assigning responsibilities, and ensuring cross-training. Monitor progress against departmental goals and deadlines, offering mentorship and support as needed.
+ **Vendor & Stakeholder Relations:** Build and maintain strong relationships with technology vendors and external partners to ensure alignment with business needs and service expectations.
+ **Financial Oversight:** Develop and manage the department's annual budget. Monitor platform financial performance, analyze business trends, and provide strategic insights to optimize outcomes.
+ **Platform Implementation & Support:** Support the implementation of new platforms by allocating resources, coordinating with clients, and ensuring service delivery aligns with expectations.
+ **Program Execution:** Lead the execution of a custom internal SaaS ecosystem for the Advisory Services sector, driving digital transformation initiatives.
+ **Data Governance & Analytics:** Deliver data-driven intel and provide ongoing updates to senior leadership using custom reports and dashboards.
+ **Client Engagement:** Build and nurture strong relationships with key stakeholders to ensure alignment with user needs and business goals. Maintain high adoption rated; increase platform active users.
+ **Strategic Insight & Cross-Functional Collaboration:** Leverage deep knowledge of business operations and cross-functional dynamics to drive performance and support strategic initiatives. Influence the product roadmap through continuous feedback and collaboration with cross-functional teams.
+ **Leadership & Influence:** Model CBRE's RISE values through actions and decision-making. Influence peers and stakeholders to align with organizational goals and negotiate effectively with diverse parties to achieve shared outcomes.
+ **Problem Solving & Innovation:** Identify and resolve complex operational and organizational challenges using a collaborative and resourceful approach. Drive continuous improvement by refining processes and introducing innovative practices.
+ **Process Improvement & Quality Assurance:** Evaluate and enhance existing systems and procedures to ensure consistent delivery of high-quality services.
+ **Change Management:** Lead transformative initiatives that significantly improve methods, processes, and standards within the department. Develop and implement white-glove change management strategies to support user adoption and engagement.
**What You'll Need:**
_To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions._
+ **Education & Experience:** Bachelor's degree strongly preferred, with a minimum of 12 years of relevant professional experience. A combination of education and equivalent experience will be considered in lieu of a degree. Prior experience in commercial real estate is a plus.
+ **Communication & Leadership:** Proven ability to convey complex, sensitive, or challenging information with clarity and professionalism. Adept at setting clear performance expectations and resolving issues with discretion.
+ **Talent Management:** Demonstrated experience in staffing, talent selection, training, employee development, coaching, mentoring, performance evaluation, and retention strategies.
+ **Organizational & Analytical Skills:** Highly organized with a proactive and analytical approach. Strong attention to detail and the ability to manage multiple priorities effectively.
+ **Business Acumen:** Strong understanding of multiple business disciplines and the key drivers that influence departmental and cross-functional performance. Ability to perform complex calculations involving percentages, fractions, and financial metrics.
+ **Project Management:** Demonstrated success in leading cross-functional teams and managing projects to achieve strategic goals.
+ **Technical Skills:** Advanced proficiency in Microsoft Office Suite, including Word, Excel, and Outlook, is required. Familiarity with the customizable Salesforce platform is strongly preferred.
_Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future._
**Why CBRE?**
When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values - respect, integrity, service and excellence - and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential.
**Our Values in Hiring**
At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.
**Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.
**Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at or via telephone at (U.S.) and (Canada).
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)
Customer Success Director
Posted 1 day ago
Job Viewed
Job Description
As a **Customer Success Director** within **JPMC's Central Infrastructure Platforms** team, you will lead efforts to enhance the impact of the Customer Success team. You will oversee customer success initiatives, promote customer health metrics, and manage the onboarding journey, focusing on product adoption, expansion, and retention for some of our largest customers. As a leader in this space, you establish best practices and closely collaborate with a cross-functional team to deliver exceptional customer experiences.
**Job responsibilities**
+ Develops and executes a comprehensive customer success strategy through proactive engagement, onboarding, product adoption, expansion, and execution, while considering past and current strategies to identify opportunities for improvement and align with company objectives
+ Coaches the team on account meeting best practices including communications, customer retention, research, and expansion
+ Builds and owns the strategy for key success metrics to track customer health, adoption, retention rates, and customer satisfactions (CSAT), and delivers these metrics to leadership
+ Takes a customer-first view which ties back to how the product impacts our customer groups
+ Supports an internal JPMC line of business as an internal customer of our central Infrastructure Platform (IP) organization.
+ Supports customer broadly as their cloud tech advisor and navigator of the IP org which includes private and public cloud platforms, products, abstraction layers, and tooling.
+ Leads a cross-functional matrixed resources including Solutions Architects, Customer Success Analysts, and Operational/Production support resources.
+ Drives annual planning and delivery structures in collaboration with customers, beginning with strategic annual planning sessions.
+ Identifies shared customers goals and areas where IP enablement is essential, aligning IP owners to drive delivery towards these objectives.
**Required qualifications, capabilities, and skills**
+ 8+ years of experience or equivalent expertise in customer success roles in product or technology
+ Experience managing customer bases with technology applications and advising teams on best practices
+ Proven ability to influence the adoption and retention of our products across a diverse customer base
+ Demonstrated prior experience leading a team across highly matrixed and complex organizations while delivering value at scale
+ Demonstrated knowle dge of both pub lic and private cloud offerings as well as technical proficiency across compute, databases, networking, machine learning, and data analytics domains.
+ Exhibit strong writing and communication skills with experience constructing technical business cases, calculating ROIs, and developing strategic plans.
+ Communicate effectively at an executive level, tailoring messages to individual customers by adding contextual relevance.
+ Strong writing and communication skills with experience constructing technical business cases and developing strategic plans
+ Experience within technical account management, professional services, or customer advisory roles .
**Preferred qualifications, capabilities, and skills**
+ Experience in a business to business (B2B), software as a service (SaaS), or technology environment
+ Advanced knowledge of the product development life cycle, technical design, and data analytics
+ Knowledge of customer consumption and renewal patterns
+ Certifications in AWS (SA Associate level preferred), or equivalent in Azure and/or GCP.
+ Familiarity with waterfall and agile methodologies, preferring waterfall for customer initiatives and agile for downstream collaboration
+ Strong problem-solving skills and ability to adapt to changing business needs and priorities
+ Experience in utilizing data-driven insights to inform product development and customer success strategies
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
New York,NY $166,250.00 - $60,000.00 / year; Jersey City,NJ 166,250.00 - 260,000.00 / year
Customer Success Director
Posted today
Job Viewed
Job Description
Job Description
About Vumedi:
Vumedi is the largest video education platform for doctors worldwide, dedicated to advancing medical education through innovative video-based learning. Our mission is to empower healthcare professionals by providing them with access to the latest clinical knowledge and surgical techniques from experts around the globe. We curate a vast library of high-quality educational content, enabling users to enhance their skills, stay informed about industry trends, and improve patient outcomes. We are headquartered in Oakland, CA, and have additional offices in Minneapolis, MN, and Zagreb, Croatia.
What you'll do:
- Build meaningful relationships with customers and key stakeholders by learning about their business, understanding their goals and making impactful recommendations
- Partner with customers to develop strategy for higher performance and ROI on the platform
- Educate customers to become Vumedi experts and understand the value in digital peer to peer education
- Lead the development, management and execution of Vumedi's customer programs, tracking to deadlines, communicating updates and delivering above customer expectations
- Identify and forecast expansion opportunities and partner with sales to successfully close such opportunities
- Maintain detailed CRM records to document customer status and updates
- Achieve/exceed renewal rate target across assigned accounts
- Regularly engage key stakeholders to communicate ROI and reinforce value proposition
- Be an industry expert and partner cross-functionally to solution and advocate on behalf of your customers
- Collaborate with internal teams to ensure customer requirements and goals are met
How you can do more than account management:
- Provide product input based on customer feedback
- Drive community traffic by advocating industry trends to the education team
- Help promote a great culture
Who you are:
- 10+ years customer success or account management experience
- You are highly consultative, business savvy, and have excellent analytical skills as well as the ability to understand complex data and make data-driven decisions
- You have excellent verbal and written communication skills
- You are detail-oriented and have worked with large, complex enterprise accounts with multiple projects and key stakeholders
- You are technically-savvy, understand data integration and enjoy learning new systems
- You are eager to learn about the evolving healthcare trends and are proactive in finding creative ways to deliver solutions to customers
- You are empathetic to customers needs and care deeply about helping them achieve their goals
- You are a self-starter; you are confident in an autonomous environment and have the capacity to make informed decisions and guide our customers to success
- You are an engaging and captivating presenter and enjoy talking with and listening to others
- Willingness to travel to customer locations as needed
Additional Desirable Experience:
- Experience working for a growing small-mid sized company
- Experience in the healthcare industry, pharmaceutical advertising, and/or digital marketing
- Experience with Tableau, Jira, Workfront, Salesforce or other similar CRM tools
- Project and/or Campaign management experience
Why Work at Vumedi:
- Career changing opportunity to help build a healthcare startup with an exponentially growing viewership
- Make a direct impact in the growth of the company
- Be a part of a company that is beloved by doctors and improves patient care every day
Learn more about Vumedi
Customer Success Director
Posted today
Job Viewed
Job Description
As a Customer Success Director within JPMC's Central Infrastructure Platforms team, you will lead efforts to enhance the impact of the Customer Success team. You will oversee customer success initiatives, promote customer health metrics, and manage the onboarding journey, focusing on product adoption, expansion, and retention for some of our largest customers. As a leader in this space, you establish best practices and closely collaborate with a cross-functional team to deliver exceptional customer experiences.
Job responsibilities
- Develops and executes a comprehensive customer success strategy through proactive engagement, onboarding, product adoption, expansion, and execution, while considering past and current strategies to identify opportunities for improvement and align with company objectives
- Coaches the team on account meeting best practices including communications, customer retention, research, and expansion
- Builds and owns the strategy for key success metrics to track customer health, adoption, retention rates, and customer satisfactions (CSAT), and delivers these metrics to leadership
- Takes a customer-first view which ties back to how the product impacts our customer groups
- Supports an internal JPMC line of business as an internal customer of our central Infrastructure Platform (IP) organization.
- Supports customer broadly as their cloud tech advisor and navigator of the IP org which includes private and public cloud platforms, products, abstraction layers, and tooling.
- Leads a cross-functional matrixed resources including Solutions Architects, Customer Success Analysts, and Operational/Production support resources.
- Drives annual planning and delivery structures in collaboration with customers, beginning with strategic annual planning sessions.
- Identifies shared customers goals and areas where IP enablement is essential, aligning IP owners to drive delivery towards these objectives.
Required qualifications, capabilities, and skills
- 8+ years of experience or equivalent expertise in customer success roles in product or technology
- Experience managing customer bases with technology applications and advising teams on best practices
- Proven ability to influence the adoption and retention of our products across a diverse customer base
- Demonstrated prior experience leading a team across highly matrixed and complex organizations while delivering value at scale
- Demonstrated knowle dge of both pub lic and private cloud offerings as well as technical proficiency across compute, databases, networking, machine learning, and data analytics domains.
- Exhibit strong writing and communication skills with experience constructing technical business cases, calculating ROIs, and developing strategic plans.
- Communicate effectively at an executive level, tailoring messages to individual customers by adding contextual relevance.
- Strong writing and communication skills with experience constructing technical business cases and developing strategic plans
- Experience within technical account management, professional services, or customer advisory roles .
Preferred qualifications, capabilities, and skills
- Experience in a business to business (B2B), software as a service (SaaS), or technology environment
- Advanced knowledge of the product development life cycle, technical design, and data analytics
- Knowledge of customer consumption and renewal patterns
- Certifications in AWS (SA Associate level preferred), or equivalent in Azure and/or GCP.
- Familiarity with waterfall and agile methodologies, preferring waterfall for customer initiatives and agile for downstream collaboration
- Strong problem-solving skills and ability to adapt to changing business needs and priorities
- Experience in utilizing data-driven insights to inform product development and customer success strategies
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Base Pay/Salary
New York,NY $166,250.00 - $60,000.00 / year; Jersey City,NJ 166,250.00 - 260,000.00 / year
Customer Success Manager, Director (Enterprise Life Sciences)
Posted 1 day ago
Job Viewed
Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role Description
For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.
As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents.
This CSM Director position will be aligned to theEnterprise Life Sciences (Pharma and Med Tech) customer segment. Involvement may include supporting our Life Sciences customers with their business priorities, aligning Salesforce capabilities to business outcomes, support of key events such as product launches, key technical deployments, platform performance health and issue resolution and industry-specific adoption of our Core Clouds, Agentforce, Data Cloud and Life Sciences Cloud. This will require strong consultative and communication skills in addition to technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.
These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.
These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.
Your Impact
Uses multi-cloud expertise to effectively orchestrate Signature experience across the most strategic, sophisticated customers
May act as lead CSM orchestrating CSMs for multi-org, multi-cloud customers (including Global Customers with CSMs in multiple geos)
Aligns with and leads Business and Technical stakeholders, Account Success team, and internal partners around customer goals ensuring value is delivered through Signature
Single point of customer accountability building and maintaining strong, trusted relationships
Drives Customer Success Score metrics for customers; handles Escalations and Red Accounts
Minimum Requirements
Experienced professional with 9+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture
Knowledge of Salesforce product and platform features, capabilities, and standard methodologies and a good understanding of enterprise architecture principles
Strong consultative skills, deep curiosity, and proven results working as a Trusted Advisor to drive business value for customers
Executive-level interpersonal skills, ability to drive effective conversations at the C-Level, and presentation skills with a consistent track record of influence at an executive level
Ability to facilitate difficult discussions and be adept at handling objections
Preferred Requirements
Experience with Salesforce Sales, Service, Health Clouds and/or a competing Core or HLS Industry technology.
Salesforce product certifications are a plus (Agentforce Specialist, Administrator, , Sales Cloud Consultant, Service Cloud Consultant, Data Cloud, Advanced Administrator, Platform App Builder).
Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.
Experience working with Enterprise-level customers.
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best , and our AI agents accelerate your impact so you cando your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: Illinois based roles, the base salary hiring range for this position is $185,500 to $68,900.For Massachusetts based roles, the base salary hiring range for this position is 185,500 to 268,900.#J-18808-Ljbffr
Customer Success Manager, Director (Enterprise Life Sciences)
Posted 1 day ago
Job Viewed
Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role Description
For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.
As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents.
This CSM Director position will be aligned to theEnterprise Life Sciences (Pharma and Med Tech) customer segment. Involvement may include supporting our Life Sciences customers with their business priorities, aligning Salesforce capabilities to business outcomes, support of key events such as product launches, key technical deployments, platform performance health and issue resolution and industry-specific adoption of our Core Clouds, Agentforce, Data Cloud and Life Sciences Cloud. This will require strong consultative and communication skills in addition to technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.
These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.
These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.
Your Impact
Uses multi-cloud expertise to effectively orchestrate Signature experience across the most strategic, sophisticated customers
May act as lead CSM orchestrating CSMs for multi-org, multi-cloud customers (including Global Customers with CSMs in multiple geos)
Aligns with and leads Business and Technical stakeholders, Account Success team, and internal partners around customer goals ensuring value is delivered through Signature
Single point of customer accountability building and maintaining strong, trusted relationships
Drives Customer Success Score metrics for customers; handles Escalations and Red Accounts
Minimum Requirements
Experienced professional with 9+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture
Knowledge of Salesforce product and platform features, capabilities, and standard methodologies and a good understanding of enterprise architecture principles
Strong consultative skills, deep curiosity, and proven results working as a Trusted Advisor to drive business value for customers
Executive-level interpersonal skills, ability to drive effective conversations at the C-Level, and presentation skills with a consistent track record of influence at an executive level
Ability to facilitate difficult discussions and be adept at handling objections
Preferred Requirements
Experience with Salesforce Sales, Service, Health Clouds and/or a competing Core or HLS Industry technology.
Salesforce product certifications are a plus (Agentforce Specialist, Administrator, , Sales Cloud Consultant, Service Cloud Consultant, Data Cloud, Advanced Administrator, Platform App Builder).
Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.
Experience working with Enterprise-level customers.
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best , and our AI agents accelerate your impact so you cando your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: Illinois based roles, the base salary hiring range for this position is $185,500 to $68,900.For Massachusetts based roles, the base salary hiring range for this position is 185,500 to 268,900.#J-18808-Ljbffr
Be The First To Know
About the latest Customer success director Jobs in United States !
Customer Success Manager, Director (Enterprise Life Sciences)
Posted 1 day ago
Job Viewed
Job Description
Join to apply for the Customer Success Manager, Director (Enterprise Life Sciences) role at Salesforce .
Role DescriptionFor our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.
Your Impact- Uses multi-cloud expertise to effectively orchestrate Signature experience across the most strategic, sophisticated customers
- May act as lead CSM orchestrating CSMs for multi-org, multi-cloud customers (including Global Customers with CSMs in multiple geos)
- Aligns with and leads Business and Technical stakeholders, Account Success team, and internal partners around customer goals ensuring value is delivered through Signature
- Single point of customer accountability building and maintaining strong, trusted relationships
- Drives Customer Success Score metrics for customers; handles Escalations and Red Accounts
- Experienced professional with 9+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture
- Knowledge of Salesforce product and platform features, capabilities, and standard methodologies and a good understanding of enterprise architecture principles
- Strong consultative skills, deep curiosity, and proven results working as a Trusted Advisor to drive business value for customers
- Executive-level interpersonal skills, ability to drive effective conversations at the C-Level, and presentation skills with a consistent track record of influence at an executive level
- Ability to facilitate difficult discussions and be adept at handling objections
- Experience with Salesforce Sales, Service, Health Clouds and/or a competing Core or HLS Industry technology
- Salesforce product certifications are a plus (Agentforce Specialist, Administrator, Sales Cloud Consultant, Service Cloud Consultant, Data Cloud, Advanced Administrator, Platform App Builder)
- Knowledge of Salesforce products and features, capabilities, best use, and how to deploy
- Experience working with Enterprise-level customers
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isnt a buzzword its a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting StatementSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace thats inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link:
For Illinois based roles, the base salary hiring range for this position is $185,500 to $68,900.
For Massachusetts based roles, the base salary hiring range for this position is 185,500 to 268,900.
#J-18808-LjbffrCustomer Success Manager, Director (Enterprise Life Sciences)
Posted 7 days ago
Job Viewed
Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role Description
For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.
As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents.
This CSM Director position will be aligned to theEnterprise Life Sciences (Pharma and Med Tech) customer segment. Involvement may include supporting our Life Sciences customers with their business priorities, aligning Salesforce capabilities to business outcomes, support of key events such as product launches, key technical deployments, platform performance health and issue resolution and industry-specific adoption of our Core Clouds, Agentforce, Data Cloud and Life Sciences Cloud. This will require strong consultative and communication skills in addition to technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.
These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.
These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.
Your Impact
Uses multi-cloud expertise to effectively orchestrate Signature experience across the most strategic, sophisticated customers
May act as lead CSM orchestrating CSMs for multi-org, multi-cloud customers (including Global Customers with CSMs in multiple geos)
Aligns with and leads Business and Technical stakeholders, Account Success team, and internal partners around customer goals ensuring value is delivered through Signature
Single point of customer accountability building and maintaining strong, trusted relationships
Drives Customer Success Score metrics for customers; handles Escalations and Red Accounts
Minimum Requirements
Experienced professional with 9+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture
Knowledge of Salesforce product and platform features, capabilities, and standard methodologies and a good understanding of enterprise architecture principles
Strong consultative skills, deep curiosity, and proven results working as a Trusted Advisor to drive business value for customers
Executive-level interpersonal skills, ability to drive effective conversations at the C-Level, and presentation skills with a consistent track record of influence at an executive level
Ability to facilitate difficult discussions and be adept at handling objections
Preferred Requirements
Experience with Salesforce Sales, Service, Health Clouds and/or a competing Core or HLS Industry technology.
Salesforce product certifications are a plus (Agentforce Specialist, Administrator, , Sales Cloud Consultant, Service Cloud Consultant, Data Cloud, Advanced Administrator, Platform App Builder).
Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.
Experience working with Enterprise-level customers.
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best , and our AI agents accelerate your impact so you cando your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: Illinois based roles, the base salary hiring range for this position is $185,500 to $68,900.For Massachusetts based roles, the base salary hiring range for this position is 185,500 to 268,900.#J-18808-Ljbffr
Customer Success Manager, Director (Enterprise Life Sciences)
Posted 7 days ago
Job Viewed
Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Customer SuccessJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role Description
For our customers who wish to get the most value out of Salesforce with enterprise and rapid support, delivered by our most skilled experts, they purchase our Signature Success Plan. When you have Signature, you unlock our deepest level of partnership, most skilled expertise, and tools to stay agile.
As a Customer Success Manager (CSM), you will serve as a named resource and partner for Salesforce's customer organizations. You are a trusted advisor, forging deep relationships with your customers and account teams, maintaining an awareness of key events, needs, potential risks, and value drivers. With a continual focus on your customers' business needs, you will help to improve their overall technical and operational health, helping them to realize the maximum value out of their Salesforce investment. You will act as a point of contact for any major customer incidents, being responsible for managing expectations and communications through the resolution of such incidents.
This CSM Director position will be aligned to theEnterprise Life Sciences (Pharma and Med Tech) customer segment. Involvement may include supporting our Life Sciences customers with their business priorities, aligning Salesforce capabilities to business outcomes, support of key events such as product launches, key technical deployments, platform performance health and issue resolution and industry-specific adoption of our Core Clouds, Agentforce, Data Cloud and Life Sciences Cloud. This will require strong consultative and communication skills in addition to technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.
These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.
These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. This will require deep technical knowledge of the Salesforce platform, and the ability to work closely across internal and external teams to provide a unified Signature experience.
Your Impact
Uses multi-cloud expertise to effectively orchestrate Signature experience across the most strategic, sophisticated customers
May act as lead CSM orchestrating CSMs for multi-org, multi-cloud customers (including Global Customers with CSMs in multiple geos)
Aligns with and leads Business and Technical stakeholders, Account Success team, and internal partners around customer goals ensuring value is delivered through Signature
Single point of customer accountability building and maintaining strong, trusted relationships
Drives Customer Success Score metrics for customers; handles Escalations and Red Accounts
Minimum Requirements
Experienced professional with 9+ years of relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture
Knowledge of Salesforce product and platform features, capabilities, and standard methodologies and a good understanding of enterprise architecture principles
Strong consultative skills, deep curiosity, and proven results working as a Trusted Advisor to drive business value for customers
Executive-level interpersonal skills, ability to drive effective conversations at the C-Level, and presentation skills with a consistent track record of influence at an executive level
Ability to facilitate difficult discussions and be adept at handling objections
Preferred Requirements
Experience with Salesforce Sales, Service, Health Clouds and/or a competing Core or HLS Industry technology.
Salesforce product certifications are a plus (Agentforce Specialist, Administrator, , Sales Cloud Consultant, Service Cloud Consultant, Data Cloud, Advanced Administrator, Platform App Builder).
Knowledge of Salesforce products and features, capabilities, best use, and how to deploy.
Experience working with Enterprise-level customers.
Unleash Your Potential
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best , and our AI agents accelerate your impact so you cando your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.
Accommodations
If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: Illinois based roles, the base salary hiring range for this position is $185,500 to $68,900.For Massachusetts based roles, the base salary hiring range for this position is 185,500 to 268,900.#J-18808-Ljbffr