52 Customer Support Specialist jobs in Haralson

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POSITION SUMMARY:

The ERP Application Support Specialist I is a key member of the team and responsible for supporting technology to improve business performance and sustainability. Performs analysis, problem resolution, and application support, for the district's ERP system. Participates in the assessment of software application issues, the research and development of technical solutions, testing, upgrades, and operational maintenance; as well as other tasks required in support of overall system performance. This position reports to the Director of Enterprise Information Systems.

KEY RESPONSIBILITIES:

Provides tier one support for ERP application-related incidents, escalates requests and problems to tier two support in a timely and efficient manner. Tracks issues and provides timely communication to users on the status of their service requests and incidents. Monitors appropriate application maintenance in the production and live ERP environments. Routinely audits security in all ERP environments to ensure all users are appropriately provisioned for their role and function.

Liaises with Human Resources, Business Services, and technical staff to ensure application-related incidents and problems are resolved in a timely and professional manner.

Assists with ERP application proof-of-concept testing, validation, and verification of the system in support of the implementation of new application releases/upgrades.

Provides insight from an end user perspective, to assist with the design, and creation of course curriculum and support resources. (i.e., user manuals, quick reference guides and training videos).

All other duties, as assigned and required, in order to perform the above services.

KEY JOB REQUIREMENTS:

High School diploma or GED required. Associate's degree in Computer Science or a related field preferred.

Minimum of two (2) years of information systems experience in a client facing role providing support on web-based or enterprise software required.

Knowledge of Finance, Human Resources, and Payroll processes preferred.

Proposes solutions and makes recommendations to improve business processes and increase operational efficiency for mission critical enterprise systems.

Must be able to apply strong analytical skills and ability to collate and interpret data from various sources to make decisions. Proven ability to quickly identify problems, form solutions, and execute step-by-step troubleshooting procedures.

Requires regular, frequent contact and the ability to liaise with various internal functional departments and areas (i.e.

HR, Payroll, Finance, IT, Schools). Excellent interpersonal skills are required for working with inter-organizational teams.

Requires regular, frequent contact with external personnel (i.e., vendors, consultants, and/or contractors) of influence. Excellent interpersonal skills are required.

Excellent interpersonal and networking skills are required for interacting and working with various levels of individuals.

Applies, recommends and implements technology to improve the effectiveness of school operations.

Responsible for the welfare of others: constantly (daily)

Normal office setting.

May require travel to conferences, workshops, and meetings.

Light duty - On most occasions sitting at a desk or table; intermittently sitting, standing, or stooping; frequent walking. Light lifting or carrying; twenty (20) lbs. or less.

NOTE: This is a grade 25, 225-day position that pays for experience up to a step 4.

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1655628BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 16468 HIGHWAY 280,CHELSEA,AL,35043
**Full District Office Address:** 16468 HIGHWAY 280,CHELSEA,AL,35043-08336-11531-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 11531-CHELSEA AL

Pay: Up to $14.00 per hour Benefits of working at McDonald's: + Flexible Scheduling + Training and Developing Programs + Daily Pay + Paid Time Off + Advancement Opportunities + Tuition Assistance - $2,500/year! + And so much more! Reliable transportation to work * We also have shifts for nights and weekends Job Types: Full-time, Part-time If you're a dedicated team player with a desire to start your career with an awesome company, apply today! Description: McDonald's Works for Me. The Job for Me - Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself. The Team for Me - Our people want to say YES - to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place for Me - From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills. We are committed to being America's best first job. Let's talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by: -Greeting guests and communicating with them while ordering -Offering help with using the ordering kiosks -Offering assistance to those in need of some extra hands -Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else -Ensuring kids receive a kid treat -Handling any concerns -Communicating with the restaurant team to provide feedback and recommendations All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn't believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant. Team | Crew | Member | Service | Customer | Cash | Cashier | Job | Work | fast food This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald's USA. This franchisee owns a license to use McDonald's logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald's USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald's USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald's USA has no control over employment matters at the restaurant. McDonald's USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired. Requsition ID: PDX_MC_EC8A64DA-BAA9-4083-A950-669FE557A68F_79755 McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald's corporate-owned restaurant to which you are applying. McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact <>. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.