32,342 Support Specialist jobs in the United States

EPIC, a member of Empath Health is currently seeking a support services specialist to join our team!

The primary responsibility of the Supportive Services Specialist is to provide HOPWA related services. This includes facilitation of support groups, client intakes and assistance with nutritional and transportation programs.

Qualifications/Requirements:

• Education and/or Experience: Bachelor's degree (B.A.) from four-year college or university in Social Work or Social Services related field; or one to two years related experience and/or training; or equivalent combination of education and experience.
• Excellent clinical, organizational, communication, and writing skills required
• Computer proficiency required
• Two years' experience in counseling preferred but not required
• Valid Florida's Driver's License
• Sensitivity to cultural differences and alternative sexual orientations to include the Gay, Lesbian, Bi-Sexual and Transgendered Communities.
• Lift 35-50 pounds routinely without assistance and 75 pounds or more with assistance; Carry, load, and unload food products. This will require reaching, climbing, balancing, stooping, kneeling, and crouching.
• Knowledge of HIV/AIDS, issues surrounding diagnosis and medications and treatments.
• Group Counseling - Effectively use different group techniques in order to enhance the knowledge and behavior of clients

Wellfleet, a Berkshire Hathaway company, delivers customer-centric accident and health insurance, with quality service and uncompromising ethics. Wellfleet works to protect people against risk throughout every stage of life - from grade school to college to the workplace.

Founded in 1993 as Consolidated Health Plans (CHP), Wellfleet, headquartered in Springfield, Mass., is one of the nation's leading providers of health and accident insurance products to the higher education market.

Wellfleet, a Berkshire Hathaway Company, seeks a Support Services Specialist to support the Wellfleet Support Services Team.

The successful candidate will be responsible for supporting all functions of the Support Services team including but not limited to data entry of claims, provider adds/updates, assisting with mailroom functions and receptionist area in compliance with company standards and industry best practices; to ensure consistent delivery of quality services. Must possess good communication skills, be a detail-oriented problem solver with good time management skills and sense of urgency.

In this role, you will.

• Complete data entry of claims and correspondence in a timely and accurate manner
• Have the ability to identify the different image types
• Look up members via id, name, group etc.
• Ensure providers are entered timely and accurately in LuminX based on the claim or W9
• Ensure returned checks are handled timely so that provider information is updated in LuminX
• Assist with 1099 provider corrections
• Have the ability to keep LuminX mailbox within turnaround time standards
• Print out faxes daily and ensure all pages are delivered to mailroom for scanning
• Sort and deliver returned mail in a timely manner
• Assist in answering calls going through receptionist desk and direct to the appropriate area in a timely and polite manner
• Adhere to deadlines/turnaround times
• Keep supervisor informed of any issues that may arise
• Perform other duties as assigned

• High School Diploma
• Ability to multi-task
• Ability to type 40 wpm with accuracy
• Computer literacy skills with attention to detail
• Good organizational skills with the ability to work independently and as a member of the team
• Excellent verbal and written communication skills
• Detail orientated problem solver with good time management skills

Harbor is seeking a Support Services Specialist to provide front desk support in Toledo.

Position is full-time, 1st shift, 40 hours per week.

Job Duties :

• Answers all calls in a professional, warm, courteous, and efficient manner in accordance with organization’s customer service efforts. Transfers calls to voice mail or takes accurate written messages and proper and prompt delivery.
• Answers all incoming calls from clients regarding their appointments which include new and follow-up appointments, cancellations, and rescheduling.
• Ensures that clients are announced to appropriate staff person.
• Schedules ongoing appointments for other Harbor locations.
• Collects payments from clients as required. Reconciles cash box and completes deposit or distributes cash drawer to designated person, as assigned.
• Performs opening/closing duties as assigned.
• May float to other locations as needed.

• High school diploma or equivalent required with two years of closely related office experience strongly preferred.
• Must have previous experience in data entry.
• Excellent customer service skills, flexibility, strong multi-tasking skills, and excellent organizational skills required.
• Must be proficient and accurate in computer use, including Microsoft Word.
• Knowledge of skills to work with youth/adults affected by trauma preferred.

• A leading provider of mental health and substance use treatment for over 100 years
• 350+ clinical staff serve over 24,000 clients across multiple locations and in the community each year
• Services ranging from counseling, pharmacological management, primary care, psychological testing, case management, substance use treatment, residential services, vocational program, and more!

• • Medical, dental, and vision coverage
  • Retirement plan with company match
  • Generous paid time off, sick time, and paid holidays
  • Tuition and professional license reimbursement programs
  • Clinical supervision hours offered
  • Employee referral bonuses
  • Ability to make a difference in your community!

It's a great feeling to work for a company that does so much good for others around the world!

Academic Req: Required - High School diploma or GED, and Child Development Associate Credential (CDA) or state awarded certificate that meets or exceeds the requirements for a CDA credential, or at onboarding enrolled in a CDA credential program to be completed within 18 months of the time of hire.

Work Experience: Required - One year of related work experience.

Critical Action Items & Measurable Deliverables:

1. Protect the physical and mental health and safety of our children and no child is left alone or unsupervised while under our care. (HSPPS § )

2. Implement nutrition services that are culturally and developmentally appropriate, meet the nutritional needs of and accommodate the feeding requirements of each child, including children with special dietary needs and children with disabilities. (HSPPS § )

3. Ensure facilities, equipment, and materials are kept clean and safe for children's use in accordance with federal policies and agency protocols. (HSPPS § )

4. Implement hygiene practices that at a minimum ensure (i) Appropriate toileting, hand washing, and diapering procedures are followed; (ii) Safe food preparation; and, (iii) Exposure to blood and body fluids are handled consistent with standards of the Occupational Safety Health Administration. (HSPPS § )
5. Follow appropriate practices to keep children safe during all activities, including reporting at a minimum suspected or known child abuse and neglect, appropriate supervision of children at all times, and all standards of conduct. (HSPPS § , § )

6. Support and participate in staff development, including completion of minimum training requirements as specified in state and federal standards (HSPPS § , § ), continuing professional development, and staff wellness initiatives.

7. Respond to classroom requests for support in a timely manner, which is also compliant with Office of Head Start and agency regulations, policies, and protocols.
8. Establish regular communication with teachers to ensure they are well-informed about their students' behavior, and progress.

9. Monitor classroom to make certain it is free from physical and environmental hazards.

10. Report all incidents within the timeframes designated in program policy and protocol.

Other Responsibilities:

1. Conduct daily cleaning of facilities, including but not limited to classrooms, offices, bathrooms, and common areas and playgrounds.

2. Conduct and maintain inventory control of all cleaning supplies, including ordering and receiving supplies.

3. Perform or arrange seasonal deep cleaning and maintenance of building interior and exterior (i.e. floor waxing, carpet cleaning, pressure wash building).

4. Implement hyper-sanitation protocols when directed.

5. Ensure that safety and health procedures are followed in accordance with federal and agency policy and protocols.

6. Prepare and serve classroom meals and assist with family-style meal activities as directed.

7. Wash dishes, pots, pans and utensils using approved sanitation methods.

8. Conduct routine inspections and regular up-keep of interior and exterior areas to ensure areas are free of safety hazards, trash, weeds, and other foreign materials.

9. Conduct daily inspection/grounds keeping of outside areas, including lawns, landscaped beds, playgrounds, and parking areas to keep centers clean and safe between regular contracted site services.

10. Notify supervisor of any safety or health issues or concerns.

11. Assist with moving and/or transporting office and classroom furniture, fixtures, supplies and equipment as requested.

12. Launder clothing and linens in support of classroom activities as requested.

13. Assist with classroom supervision as needed.

14. Assist with set up/tear down for classroom and center activities, training, meetings, recruitment fairs, and special events.

15. Assist with repair and maintenance of buildings, storage facilities, machinery and equipment.

16. Perform other job duties as assigned.

Requirements:

1. Demonstrate ability to respond sensitively and competently to the service population's cultural and socioeconomic characteristics.

2. Communicate in writing and verbally in English and Spanish (preferred).

3. Demonstrate ability to maintain emotional control, and professional composure at all times.
4. Demonstrate a working knowledge of all INK policies and procedures.

5. Ability to organize and prioritize duties and responsibilities in a fast-paced environment.

6. Possess a valid driver's license.

7. Complete and pass health examination.

8. Confirm work eligibility status.

9. Successfully pass driving history check.

10. Clear criminal background check.

11. Required to lift up to 60 pounds.

12. Required to stand, sit on the floor, bend, squat, kneel, lift children, and engage with children.

13. Exposure to communicable diseases, and other hazards such as cigarette smoke, pets, at risk
neighborhoods, etc.

14. Travel up to 50% by car, bus, airplane, or train may also be required associated with attendance at conferences, meetings and other duties carried out at distant locations in and out of state and in some cases where some overnight travel may be required.

15. Some evenings and weekend work may occasionally be required for events such as home visits, parent teacher conferences, Parent Committee meetings, community, and social events such as field trips.

INK is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
#LI-Education

#LI-Not Applicable

#LI-Full-time

It's a great feeling to work for a company that does so much good for others around the world!

Academic Req: Required - High School diploma or GED, and Child Development Associate Credential (CDA) or state awarded certificate that meets or exceeds the requirements for a CDA credential, or at onboarding enrolled in a CDA credential program to be completed within 18 months of the time of hire.

Work Experience: Required - One year of related work experience.

Critical Action Items & Measurable Deliverables:

1. Protect the physical and mental health and safety of our children and no child is left alone or unsupervised while under our care. (HSPPS § )

2. Implement nutrition services that are culturally and developmentally appropriate, meet the nutritional needs of and accommodate the feeding requirements of each child, including children with special dietary needs and children with disabilities. (HSPPS § )

3. Ensure facilities, equipment, and materials are kept clean and safe for children's use in accordance with federal policies and agency protocols. (HSPPS § )

4. Implement hygiene practices that at a minimum ensure (i) Appropriate toileting, hand washing, and diapering procedures are followed; (ii) Safe food preparation; and, (iii) Exposure to blood and body fluids are handled consistent with standards of the Occupational Safety Health Administration. (HSPPS § )
5. Follow appropriate practices to keep children safe during all activities, including reporting at a minimum suspected or known child abuse and neglect, appropriate supervision of children at all times, and all standards of conduct. (HSPPS § , § )

6. Support and participate in staff development, including completion of minimum training requirements as specified in state and federal standards (HSPPS § , § ), continuing professional development, and staff wellness initiatives.

7. Respond to classroom requests for support in a timely manner, which is also compliant with Office of Head Start and agency regulations, policies, and protocols.
8. Establish regular communication with teachers to ensure they are well-informed about their students' behavior, and progress.

9. Monitor classroom to make certain it is free from physical and environmental hazards.

10. Report all incidents within the timeframes designated in program policy and protocol.

Other Responsibilities:

1. Conduct daily cleaning of facilities, including but not limited to classrooms, offices, bathrooms, and common areas and playgrounds.

2. Conduct and maintain inventory control of all cleaning supplies, including ordering and receiving supplies.

3. Perform or arrange seasonal deep cleaning and maintenance of building interior and exterior (i.e. floor waxing, carpet cleaning, pressure wash building).

4. Implement hyper-sanitation protocols when directed.

5. Ensure that safety and health procedures are followed in accordance with federal and agency policy and protocols.

6. Prepare and serve classroom meals and assist with family-style meal activities as directed.

7. Wash dishes, pots, pans and utensils using approved sanitation methods.

8. Conduct routine inspections and regular up-keep of interior and exterior areas to ensure areas are free of safety hazards, trash, weeds, and other foreign materials.

9. Conduct daily inspection/grounds keeping of outside areas, including lawns, landscaped beds, playgrounds, and parking areas to keep centers clean and safe between regular contracted site services.

10. Notify supervisor of any safety or health issues or concerns.

11. Assist with moving and/or transporting office and classroom furniture, fixtures, supplies and equipment as requested.

12. Launder clothing and linens in support of classroom activities as requested.

13. Assist with classroom supervision as needed.

14. Assist with set up/tear down for classroom and center activities, training, meetings, recruitment fairs, and special events.

15. Assist with repair and maintenance of buildings, storage facilities, machinery and equipment.

16. Perform other job duties as assigned.

Requirements:

1. Demonstrate ability to respond sensitively and competently to the service population's cultural and socioeconomic characteristics.

2. Communicate in writing and verbally in English and Spanish (preferred).

3. Demonstrate ability to maintain emotional control, and professional composure at all times.
4. Demonstrate a working knowledge of all INK policies and procedures.

5. Ability to organize and prioritize duties and responsibilities in a fast-paced environment.

6. Possess a valid driver's license.

7. Complete and pass health examination.

8. Confirm work eligibility status.

9. Successfully pass driving history check.

10. Clear criminal background check.

11. Required to lift up to 60 pounds.

12. Required to stand, sit on the floor, bend, squat, kneel, lift children, and engage with children.

13. Exposure to communicable diseases, and other hazards such as cigarette smoke, pets, at risk
neighborhoods, etc.

14. Travel up to 50% by car, bus, airplane, or train may also be required associated with attendance at conferences, meetings and other duties carried out at distant locations in and out of state and in some cases where some overnight travel may be required.

15. Some evenings and weekend work may occasionally be required for events such as home visits, parent teacher conferences, Parent Committee meetings, community, and social events such as field trips.

INK is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
#LI-Education

#LI-Not Applicable

#LI-Full-time

It's a great feeling to work for a company that does so much good for others around the world!

Academic Req: Required - High School diploma or GED, and Child Development Associate Credential (CDA) or state awarded certificate that meets or exceeds the requirements for a CDA credential, or at onboarding enrolled in a CDA credential program to be completed within 18 months of the time of hire.

Work Experience: Required - One year of related work experience.

Critical Action Items & Measurable Deliverables:

1. Protect the physical and mental health and safety of our children and no child is left alone or unsupervised while under our care. (HSPPS § )

2. Implement nutrition services that are culturally and developmentally appropriate, meet the nutritional needs of and accommodate the feeding requirements of each child, including children with special dietary needs and children with disabilities. (HSPPS § )

3. Ensure facilities, equipment, and materials are kept clean and safe for children's use in accordance with federal policies and agency protocols. (HSPPS § )

4. Implement hygiene practices that at a minimum ensure (i) Appropriate toileting, hand washing, and diapering procedures are followed; (ii) Safe food preparation; and, (iii) Exposure to blood and body fluids are handled consistent with standards of the Occupational Safety Health Administration. (HSPPS § )
5. Follow appropriate practices to keep children safe during all activities, including reporting at a minimum suspected or known child abuse and neglect, appropriate supervision of children at all times, and all standards of conduct. (HSPPS § , § )

6. Support and participate in staff development, including completion of minimum training requirements as specified in state and federal standards (HSPPS § , § ), continuing professional development, and staff wellness initiatives.

7. Respond to classroom requests for support in a timely manner, which is also compliant with Office of Head Start and agency regulations, policies, and protocols.
8. Establish regular communication with teachers to ensure they are well-informed about their students' behavior, and progress.

9. Monitor classroom to make certain it is free from physical and environmental hazards.

10. Report all incidents within the timeframes designated in program policy and protocol.

Other Responsibilities:

1. Conduct daily cleaning of facilities, including but not limited to classrooms, offices, bathrooms, and common areas and playgrounds.

2. Conduct and maintain inventory control of all cleaning supplies, including ordering and receiving supplies.

3. Perform or arrange seasonal deep cleaning and maintenance of building interior and exterior (i.e. floor waxing, carpet cleaning, pressure wash building).

4. Implement hyper-sanitation protocols when directed.

5. Ensure that safety and health procedures are followed in accordance with federal and agency policy and protocols.

6. Prepare and serve classroom meals and assist with family-style meal activities as directed.

7. Wash dishes, pots, pans and utensils using approved sanitation methods.

8. Conduct routine inspections and regular up-keep of interior and exterior areas to ensure areas are free of safety hazards, trash, weeds, and other foreign materials.

9. Conduct daily inspection/grounds keeping of outside areas, including lawns, landscaped beds, playgrounds, and parking areas to keep centers clean and safe between regular contracted site services.

10. Notify supervisor of any safety or health issues or concerns.

11. Assist with moving and/or transporting office and classroom furniture, fixtures, supplies and equipment as requested.

12. Launder clothing and linens in support of classroom activities as requested.

13. Assist with classroom supervision as needed.

14. Assist with set up/tear down for classroom and center activities, training, meetings, recruitment fairs, and special events.

15. Assist with repair and maintenance of buildings, storage facilities, machinery and equipment.

16. Perform other job duties as assigned.

Requirements:

1. Demonstrate ability to respond sensitively and competently to the service population's cultural and socioeconomic characteristics.

2. Communicate in writing and verbally in English and Spanish (preferred).

3. Demonstrate ability to maintain emotional control, and professional composure at all times.
4. Demonstrate a working knowledge of all INK policies and procedures.

5. Ability to organize and prioritize duties and responsibilities in a fast-paced environment.

6. Possess a valid driver's license.

7. Complete and pass health examination.

8. Confirm work eligibility status.

9. Successfully pass driving history check.

10. Clear criminal background check.

11. Required to lift up to 60 pounds.

12. Required to stand, sit on the floor, bend, squat, kneel, lift children, and engage with children.

13. Exposure to communicable diseases, and other hazards such as cigarette smoke, pets, at risk
neighborhoods, etc.

14. Travel up to 50% by car, bus, airplane, or train may also be required associated with attendance at conferences, meetings and other duties carried out at distant locations in and out of state and in some cases where some overnight travel may be required.

15. Some evenings and weekend work may occasionally be required for events such as home visits, parent teacher conferences, Parent Committee meetings, community, and social events such as field trips.

INK is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
#LI-Education

#LI-Entry Level

#LI-Full-time

• Medical Insurance which Includes Drug and Vision; Company pays 100% of Employee's Self-Coverage; PLUS, a Company Paid Subsidy Towards Family-Coverage
• Dental Insurance; Company Pays 100% of Employee's Self-Coverage and Employee Pays for Low Cost Family-Coverage
• Medical and Dental Plan Premium Waiver Option
• 401(k) Retirement Plan with Employer Match and Non-Elective Contribution (NEC)
• Eligible to Earn Thirty-Five (35+) Paid Days Off a Year
• Vacation Cash-Out Program
• Flexible Spending Accounts: Healthcare and Dependent Care (Pre-Tax Benefit)
• Company Pays for Employee Group Basic Life With AD&D Insurance
• Company Pays for Employee Long Term Disability Insurance
• Company Pays for Employee Long Term Care Insurance
• Voluntary Accident Recovery, Critical Illness + Cancer, and Hospital Insurance
• Employee Assistance Program (EAP)
• Employee Loan Discount
• Company Subsidizes 50% for Adult Monthly Bus Pass
• Cash Reward Employee Referral Program
• Workiversary Cash Reward and Gifts
• Internal and External Professional Development Opportunities
• And Many More!

• Accurately and efficiently process transactions.
• Accurately and efficiently navigate through various applications to provide member assistance.
• Completes and files regulatory reporting requirements.
• Cross-sells products and services to members.
• Responsible for privacy and confidentiality of member information. Ensure compliance with all security procedures of the credit union.
• Performs other duties as assigned.

• Meet strategic objective for service level (NPS).
• Accurately processes requests and transactions.
• Phone calls are answered in a professional and courteous manner.
• Maintain efficient call statistic production levels.
• Strong time management and organizational skills
• Able to resolve complex inquiries and issues.

• Set up shower area and welcome area at the beginning of service and break down at the end of the day.
• Ensure cleanliness of shower area and other areas used by the program prior to program start, throughout the day, and at the close of service delivery.
• Ensure shower stalls are prepared and sanitized before each shower guest.
• Maintain and track inventory of essential service items, such as cleaning products and equipment.

• Work with drop-in staff to ensure clients are signed in according to distribute toiletries and clothing items, etc.
• Explain procedures and expectations of shower program to clients, ensuring that they are following established guidelines and using shower area safely.
• Engage with clients receiving services, assisting them with referrals to additional services as needed.
• Work with other staff in following safety and de-escalation protocols in working with clients.
• Track shower services and client engagement using data tracking process created by Program Director, ensure documentation is up to date and accurate.
• Enter service delivery details into online client tracking systems and/or funder databases as required by program.
• Assist Program Director with overall program reporting to ensure compliance with funder and executive management requirements.

• Orient new volunteers, explain procedures, model appropriate interaction with guests.
• Oversee assigned peers and volunteers, providing support and direction to ensure that they are guided by program policies and procedures.

• Attend data driven and clinical supervision, as well as departmental, divisional and staff meetings.
• Participate in internal and external trainings as assigned by manager and clinical director, as well as required by Human Resources.
• Other duties as assigned.

• This position requires a high school diploma and two years' experience in services for individuals experiencing unstable housing or with people who use drugs. Candidate should be familiar with housing services, substance use services, and social services agencies within New York City.
• Valid New York State driver's license preferred.