17,666 Support Specialist jobs in the United States

• Review accounts sent via e-mail from both the client and GetixHealth staff for resolution.
• Submit insurance billing requests to the client.
• Update accounts with information received from the client and GetixHealth offices.
• Process itemized statements requested by patients, insurances and attorneys.
• Process correspondence sent to our office by the patients, insurances and attorneys.
• Facilitate adjustments and cash transfer request.
• Follow up on disputed accounts to check for resolution.
• Facilitate missing payment research with the Vendor.
• Draft zero balance letters, Settlement letters, Balance verification letters and any other requested letters for collection specialists
• Proficient in Excel and Microsoft word.

• High school diploma or college degree from an accredited college or university.
• 2-3 years of experience in a healthcare back-office function or customer care function.

• Work environment is an office location. The position requires the dexterity to operate office equipment such as a personal computer, keyboard, mouse and telephone.
• Must be able to sit for extended periods of time.

• Comprehensive Health Coverage: Group medical, dental, and vision plans available from the first day of the month following 90 days of full-time employment.
• Life and Disability Insurance: Basic life/AD&D, short-term, and long-term disability coverage provided, with options for voluntary life/AD&D.
• 401(k) Retirement Savings Plan: Eligible to participate in the company’s 401(k) plan at the beginning of the first calendar quarter following 6 months of continuous service.
• Paid Time Off (PTO): Accrue Paid Time Off starting on your first day of employment.
• Flexibility in Benefits: The company reserves the right to amend, modify, or terminate any benefits programs as needed.

Benefits:

Dental insurance

Health insurance

Paid time off

Vision insurance

JOB SUMMARY:

The Support Services Specialist is primarily responsible for assisting with administrative Office Assistants (OAs) overflow responsibilities and process oversight, Facilities, and the Fleet Coordinator, and providing support to the Director of Support Services. The position manages general facility operations, real estate lease renewals, administrative office functions, and organizational information technology, which may include contracting with third-party service providers. Since the Support Services Specialist oversees the activities of office assistants across various locations, addressing location-specific needs will require collaboration and effective communication with other departments.

SUPERVISION RECEIVED AND EXERCISED:

The Support Services Specialist acts as a liaison to the Office Assistants and the Maintenance Coordinator and will report directly to the Director of Support Services.

ESSENTIAL FUNCTIONS AND DUTIES:

This list is not exhaustive or all-inclusive of job responsibilities. The time allotted for any function or duty is subject to change with or without notice. Nothing in this job description restricts management's right to assign other responsibilities to this job or reassign them elsewhere at any time.

Assist with management and training of office assistants and maintenance coordinator, and serve as a liaison to the Director of Support Services for authorization for vendors to provide services, conduct repairs and maintenance of facilities, fleet, equipment, or any functional area of supportive services

Serve as the main point of contact between the administrative support team and other departments. Ensure effective communication across teams to support organizational goals.

Ensure that all office assistants are cross-trained in multi-office support, which may vary by location, division, or department

Oversee the OAs and maintenance coordinator in monitoring, maintaining, and coordinating fleet (oil changes, inspections, tag expiration, etc.) as well as office facilities

Address and resolve issues or conflicts among staff or departments. Implement solutions to improve efficiency and team dynamics.

Offer training when needed with regard to administrative policies and procedures, ensuring compliance with organizational standards and regulations.

Participate in the hiring process for administrative staff, including interviewing and onboarding

Provide constructive feedback and offer goals/improved processes for office assistants and the maintenance coordinator to ensure continuous improvement.

Assist with managing the budget for support services, including tracking expenses and making recommendations for cost-effective solutions.

Lead or assist in special projects, ensuring they are completed on time and within scope. Coordinate resources and delegate tasks as necessary.

Support the Director of Support Services with Facilities and fleet oversight, IT collaboration, and project management as assigned

KNOWLEDGE, SKILLS, ABILITIES & OTHER CHARACTERISTICS REQUIRED:

Knowledge, skills, abilities, and other characteristics or KSAOs are attributes needed to perform a job that are demonstrated through qualifying training, education, and experience. This list is not an exhaustive & all-inclusive list of all KSAOs for this job.

Knowledge of:

Real Estate leases, office administrative operations, including fleet maintenance.

The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar

Basic IT knowledge to support project management as needed

Microsoft Office Word, Excel, PowerPoint, Outlook, SharePoint, Teams, and virtual meeting applications such as Zoom, Webex, Google Meet

Relevant policies, procedures, and strategies to promote the safety and protection of people, data, and property

Knowledge of methodologies and resources used to assess the needs of the listener or audience to share information or engage in ongoing communication

DePaul's policies, procedures, and standard practices, and the rules and guidelines established by regulatory and governing agencies

Skill/Ability to:

Operate standard office equipment such as telephone, calculator, printer, scanner, cellular phone, tablet, computer, postage machine, shredder

Demonstrate verbal and written communication and body language that conveys information, ideas, or inquiries effectively and concisely, that purveys professional composure, emotional intelligence, thoughtfulness, patience, and respect amidst change, ambiguity, and within the daily trajectories of work

Give full attention to what other people are saying, take time to understand the points being made, ask questions as appropriate, and not interrupt at inappropriate times

Demonstrate the use of problem-solving and critical thinking skills to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

Collect and analyze data.

Manage multiple priorities and complete assignments on time, accurately, with attention to detail, and use effective and efficient time management and organizational skills to ensure a high-quality work product

Develop and maintain professional working relationships and appropriate boundaries with individuals served, coworkers, community partners, and business associates, and work collaboratively within a team environment

Work independently as well as part of a team.

Prepare and maintain files and reports with accuracy.

Communicate effectively in both oral and written form.

Read and understand information and ideas presented in writing.

Analyze, organize, and prioritize work while meeting multiple deadlines

Ability to analyze and prepare documents, reports, and correspondence

Operate a personal computer with a general understanding of MS Office Suites, virtual meeting software, the Internet, and department or program-specific software

Analyze and prepare concise and accurate documents, reports, and correspondence

Train others

Exercise sound judgment and critical thinking in decision-making and solving various work-related situations

Learn and apply policies, procedures, and guidelines established by DePaul, professional organizations, governing agencies, and local laws, statutes, regulations, codes, and standards related to the area of responsibility

Other Characteristics:

Demonstrate self-awareness, ongoing self-evaluation, and a commitment to being part of a diverse, equitable, respectful, and inclusive workplace where all people are valued

Demonstrate professional composure in difficult and stressful situations

Demonstrate the FIRST (fairness, integrity, respect, safety, trust) values in the daily trajectories of work

Demonstrate professionalism regarding access to sensitive and confidential information related to employees, clients, and business records, with no disclosure to others without needing to know

MINIMUM REQUIREMENTS TO APPLY:

A Bachelor's degree in business, computer science, or information technology-related fields with two years of administrative, information technology, project management, or contract management experience; an Associate's degree and four years of experience; or a High School Diploma or GED with six years of experience is required. Prior Specialist or Supervisory experience is desired. A comparable combination of education and experience may be considered.

WORK ENVIRONMENT:

The work environment characteristics described herein represent those an employee encounters while performing the position's essential functions. The employee regularly works in a remote work environment and occasionally in the office, as agreed upon with the Director of Support Services. Due to the nature of the work, the incumbent may be exposed to highly confidential situations. Completion of job duties outside of normally scheduled hours may occasionally be required. Work is subject to frequent interruptions.

PHYSICAL REQUIREMENTS:

The physical demands described herein are representative of those that an employee in this position must meet, with or without reasonable accommodations, to perform the essential functions successfully. Physical activities required are finger dexterity necessary to operate equipment used in the position, effective communication, and seeing or hearing verbal cues. Walking for up to one-third of the time, sitting two-thirds or more of the time, standing for up to one-third of the time, bending from one-third to two-thirds of the time, stooping for up to one-third of the time, lifting/pushing/pulling up to twenty pounds are required. When accessing various locations, the incumbent must climb stairs and ramps. This position requires driving to various locations on an as-needed basis. DePaul fleet transportation may not always be available, requiring individuals to use their personal vehicles, for which mileage reimbursement will be provided at the current rate outlined in the reimbursement policy. Should overnight accommodations be needed, the individual should seek approval from the Director of Support Services.

SPECIAL REQUIREMENTS AND QUALIFICATIONS:

Successful completion (per DePaul's policies) of a Motor Vehicle Record, Criminal and Child Protective Services Background Report, and Drug Test is required. An unsatisfactory result of any of the aforementioned may result in termination of the application process or employment.

NOTE:

This description provides information regarding the essential functions of the designated job and the general nature and level of work associated with the job. It should not be interpreted to describe all the duties whose performance may be required of such employees or be used to limit the nature and extent of assignments such an individual may be given.

DePaul is an Equal Opportunity Employer and E-Verify participant.

Flexible work from home options available.

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:
Service Coordinator

In this role, you will have the opportunity to provide support services to businesses in various administrative areas. Each day, you will engage internal customers. You will also showcase your expertise by providing efficient support services.

The work model for the role is: Remote #LI-Remote

This role is contributing to the Electrification Smart Power division in North America

You will be mainly accountable for:

• Providing services in various administrative areas to meet business needs
• Oversee the delivery of services by external providers and ensure they meet service level agreements (SLAs) and report any shortcomings
• Managing service cases in Salesforce and communicating with internal teams when there are any discrepancies in billable cases
• Responsible for invoicing the sales orders

• 3+ years of customer service experience in an administrative office setting
• 1+ years of experience working with SAP and/or Salesforce
• Excellent written and verbal communication skills
• Ability to multitask and prioritize tasks effectively to ensure business goals are being met
• Strong problem-solving and analytical skills
• Candidates must already have a work authorization that would permit them to work for ABB in the US

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to 26 weeks - Company paid
• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave - up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Requisition ID: 286353

• Relocation Authorized: None

• Telework Type: Part-Time Telework

• Work Location: Sugar Land, TX

Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place.

Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations.

Core to Bechtel is our Vision, Values and Commitments . They are what we believe, what customers can expect, and how we deliver. Learn more about our extraordinary teams building inspiring projects in our Impact Report .

Bechtel Equipment Operations, Inc. (BEO), a wholly owned Bechtel affiliate company, functions as the construction equipment asset manager of Bechtel Group and is actively engaged in projects across all of Bechtel's business lines. In support of its involvement, BEO uses sophisticated estimating and scheduling systems to assist projects in developing bid proposals, equipment lease versus purchase analysis, tool and consumable utilization forecasts, scaffold estimating and supply, and overall construction fleet utilization plans. Headquartered in Sugar Land, Texas, BEO also manages several permanent global equipment storage and support facilities.

In this role, you will participate in and support construction operation programs. You will support constructability plans, estimates, construction engineering deliverables, training, construction design related decisions, project assessments, recommendations, proposal efforts, and staffing activities. Your interdisciplinary coordination will help ensure designs are safe, constructible, and cost effective.

Project

• Provides Construction recommendations on single discipline

• Coordinates with all team members in generating and developing approved Constructability ideas and plans.

• Coordinates the Constructability Program process and schedule, identifying construction related requirements to other functions in time to support their estimating efforts during project development/Front-End Engineering and Design (FEED) phase.

• Provides facilitation support in conducting Constructability awareness training.

• Coordinates construction related design decisions by providing Construction's perspective to schedules, design deliverables, equipment purchases, degree of shop fabrication, and equipment delivery configuration and sequence.

Non-Project

• Coordinates and maintains development and delivery of Constructability awareness training and/or enterprise or project supervisory and technical training.

• Maintains/develops enterprise-wide processes and procedures

• Coordinates with projects to implement Quality Management System

• Promotes development of enterprise applications

• Contributes to proposal efforts

• Requires bachelor's degree (or international equivalent) and 2-5 years of relevant experience or 6-9 years of relevant work experience

• Proficiency in MS Word, PowerPoint , and Microsoft Outlook.

• Experience with dashboard definition, creation and deployment using PowerBI or similar.

• Excellent written and oral communication skills.

• Strong organizational skills with ability to identify, collect, and maintain data.

• Ability to work autonomously.

• Ability to problem solve, applying best practices.

• Self-motivated individual with outstanding leadership skills and the ability to influence without authority.

• Ability to manage priorities and take on additional evolving responsibilities

For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at Bechtel Total Rewards

As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.

We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. Click here to learn more about the people who power our legacy.

Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to

Summary Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is: Plans, manages, coordinates, and executes multiple support activities involving facilities, family housing, telecommunications, vehicles, procurement, supply and equipment's, property disposal, reports of survey, applicant transportation, and support agreements programs in support of an Air Force Recruiting squadron headquarters. Responsibilities Coordinates with the U.S. Army Corps of Engineers (USACE) an HQ Air Force Recruiting Service (AFRS)/RSXL on the assignment, management, inspection maintenance, and termination of leased/government facilities. Collects and programs squadron's current/future requirements (relocating, upgrading, closing, and or expanding offices.) in the USACE rental Facilities Management Information systems (RFMIS). Manages squadron telecommunications requirements to include local/long distance land and cellular capabilities. Interprets policies, directives, and objectives to assist end users in obtaining information on telephone services to meet current and future needs. Serves as the Squadron Government Motor Vehicle (GMV) Program Manager and Assistant Vehicle Control Officer (AVCO). Manages a fleet of vehicles valued at .7M-$1.3M (an average of 29 vehicles per health professions recruiting squadron and 56 vehicles per enlisted accessions recruiting squadron). Overseas supply support to the squadron, unit personnel, and geographically separated offices. Analyzes organizational/unit mission and program changes to meet changing supply requirements. Applicant Transportation and Support Agreements. Coordinates with the Defense Travel Management Office, travel contractors, and Surface Deployment, and Distribution Command's (SDDC) Passenger Programs Coordinators to ensure availability of approved land and air transportation for new accessions. Requirements Conditions of Employment Qualifications In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Individual Occupational Requirements for Support Services Administration Series, 0342. Please click here for more information. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-07, or equivalent in other pay systems. Examples of specialized experience includes applying a broad, varied knowledge of supply and support requirements and their related principles, concepts, and methodologies sufficient to independently perform work assignments within a one-deep position, to include specialized knowledge in identifying specific requirements for materiel, facilities, and services and how to correlate those requirements with program plans to assure support is provided at the right time and place and understanding of the nature of the mission, objectives, and guidelines of support programs, procedures, and work requirements. OR EDUCATION: Successfully completed a master's or equivalent graduate degree or 2 full years of progressively higher-level graduate education leading to such a degree or LL. B or J.D. in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position. NOTE: You must submit copies of your college transcripts. OR COMBINATION OF EXPERIENCE AND EDUCATION: Less than the full amount of specialized experience described in the job opportunity announcement; however and have at least one year of progressively higher-level graduate education but have not obtained a master's or equivalent graduate degree. Therefore, have a combination of experience and education. NOTE: You must submit a copy of transcripts. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in­-grade requirements to be considered eligible. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-09 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of DoD, USAF, HQ AETC, HQ AFRS and Recruiting Squadron support service requirements sufficient to function as the primary employee for the establishment and implementation of support policies and procedures for a Recruiting Squadron consisting of an average of 46 geographically separated OLs per enlisted accessions recruiting squadrons and 8 regional recruiting hubs and a satellite per health professions accessions recruiting squadron, with an equal amount of leased vehicles in addition to squadron headquarters' staff vehicle requirements. 2. Knowledge of real estate automated software programs such as Livelink and RFMIS and other related database tools. Knowledge of business, government, management, and finance practices for facility management and leased real property (to include recruiter leased housing) policies and procedures. Knowledge of standard space management and utilization practices, technologies, policies, instructions, and procedures. Ability to apply facility management policies, guidelines and procedures to review and verify documents, and resolve discrepancies. 3. Knowledge to effectively analyze, plan, organize, and execute support for facilities, vehicles, furnishings, and other assigned programs. Ability to negotiate effectively with management and implement plans where requirements involve changes in established procedures or may be in conflict with guidance, policy, and/or precedence. Must possess the ability to forecast and execute a budget plan and implement services in support of a recruiting project or program covering an average of 150K square miles for enlisted recruiting squadrons or an average of 1.2M square miles for health professions recruiting squadrons. 4. Proficiency in computer software programs such as Microsoft Office and programs associated with facility and GSA fleet management, and other automated programs. Ability to produce a variety of documents, such as letters, reports, spreadsheets, databases, and graphs. A qualified typist is not required. Ability to analyze, verify and correlate data and locate, assemble, and compose information for routine and non-routine reports and inquiries. Ability to implement and manage government support service functions, operations and program requirements. Ability to interpret and apply applicable reference material such as instructions, manuals, catalogs, records, orders, etc., to accomplish tasks and resolve complex support services problems. Ability to communicate effectively, both orally and in writing, and to prepare correspondence, present briefings and conduct training to large audiences. 5. Knowledge of standardized telecommunications equipment, services, and procedures/guidance set by 38 CEIG, DISA, and the Networx Universal Customer Center. Knowledge of established variations for used in reviewing/existing contractual relationship for equipment and services, network requirements, compatibility with established long-distance commercial telephone systems, and protocol requirements. Skill to identify and evaluate the impact of variables such as cost, variations in electronic and other equipment characteristics, availabilities, and types of telephone communications required to verify and verify telephone bills. Ability to relate user requirements to existing technology, policies, terms/conditions of service contracts, equipment, cost, and funding requirements. 6. Knowledge of DoD, USAF, HQ AETC, and HW AFRS applicable instructions, policies, procedures, and methods governing programs such as applicant transportation, GSA leased vehicle program management, and vehicle operations and maintenance. An intense knowledge of local supply requirements is essential to ensure day-to day/special supply support. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. ADDITIONAL CONDITIONS OF EMPLOYMENT: This position has been designated by the Air Force as a Testing Designated Position (TDP) under the Air Force Civilian Drug Demand Reduction Program. Employee must pass initial and periodic short notice drug testing. Illegal drug use by employees in sensitive positions presents a clear threat to the mission of the Air Force, national security, and public safety. Education IF USING EDUCATION TO QUALIFY: If position has a positive degree requirement or education forms the basis for qualifications, you MUST submit transcripts with the application. Official transcripts are not required at the time of application; however, if position has a positive degree requirement, qualifying based on education alone or in combination with experience, transcripts must be verified prior to appointment. An accrediting institution recognized by the U.S. Department of Education must accredit education. Click here to check accreditation. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional Information Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information. 120-Day Register: This announcement may result in a 120-day register that may be used to fill like vacancies for 120 days after the closing date. Applicants may be referred for consideration as vacancies occur. Priority Placement Program (PPP) Applicant Eligible: PPP Applicants, if determined well qualified and selected, will be placed at the at the full performance level. You must include the applicable completed copy of the PPP Self-Certification Checklist dated within 30 days along with the documents identified on the checklist to verify your eligibility as a PPP Applicant. Click here to obtain/download a copy of the applicable PPP Self-Certification Checklist (DD3145-1 through DD3145-4, select the appropriate checklist for your claimed preference). To determine the applicable PPP Self-Certification Checklist required to substantiate the eligibilities you are claiming, refer to the AF Civilian Employment Eligibility Guide located in the Required Documents section of this vacancy announcement. Direct Deposit: All federal employees are required to have direct deposit. Disabled veteran leave is available to a Federal employee hired on/after 5 Nov 2016, who is a veteran with a service-connected disability rating of 30% or more. For more information, click here. If you have questions regarding this announcement and have hearing or speech difficulties click here. Tax Law Impact for PCS: On 22-Dec-2017, Public Law 115-97 - the "Tax Cuts and Jobs Act of 2017" suspended qualified moving expense deductions along with the exclusion for employer reimbursements and payments of moving expenses effective 01-Jan-2018 for tax years 2018 through 2025. When you perform a Civilian Permanent Change of Station (PCS) with the government, the Internal Revenue Service (IRS) considers the majority of your entitlements to be taxable. Visit GSA Bulletin FTR 20-04 here for additional information.

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

In this role, you will have the opportunity to provide support services to businesses in various administrative areas. Each day, you will engage internal customers. You will also showcase your expertise by providing efficient support services.

The work model for the role is: Remote #LI-Remote

This role is contributing to the Electrification Smart Power division in North America

You will be mainly accountable for:

• Providing services in various administrative areas to meet business needs
• Oversee the delivery of services by external providers and ensure they meet service level agreements (SLAs) and report any shortcomings
• Managing service cases in Salesforce and communicating with internal teams when there are any discrepancies in billable cases
• Responsible for invoicing the sales orders

• 3+ years of customer service experience in an administrative office setting
• 1+ years of experience working with SAP and/or Salesforce
• Excellent written and verbal communication skills
• Ability to multitask and prioritize tasks effectively to ensure business goals are being met
• Strong problem-solving and analytical skills
• Candidates must already have a work authorization that would permit them to work for ABB in the US

Why ABB?

What's in it for you

We want you to bring your full self to work-your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites:

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1- .

Protected Veterans and Individuals with Disabilities may request reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1- or by sending an email to Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

(excludes ABB E-mobility, Athens union, Puerto Rico)

Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to 26 weeks - Company paid
• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Parental Leave - up to 6 weeks
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Vacation is provided based on years of service for hourly and non-exempt positions. Salaried exempt positions are provided vacation under a permissive time away policy.

While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $51,100 and $81,760 annually.

We value people from different backgrounds. Could this be your story? Apply today or visit to read more about us and learn about the impact of our solutions across the globe.

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

* Paid Time Off

* Paid Holidays

* 401(k) Matching

* Health Insurance

* Vision Insurance

* Life Insurance

* Health Savings Account

* Tuition Reimbursement

* Employee Discount

* Reduced Tuition Rates

* Disability Insurance

* Employee Assistance Program

* 401(k)

* Pet Insurance

* Dental Insurance

* Paid Training

* Flexible Spending Account

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Equal Opportunity Employer

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

• We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
• Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Summary

Responsible for global user and technical support 24 hours a day through telephone, intranet, and e-mail. Implement and support of computer desktop, laptop, hardware, software and peripherals at the corporate facility. In addition, provide global end-user support on centralized software applications.

Primary Duties and Responsibilities

• Provides end-user support for laptop, desktop, hardware, software and peripherals
• Supports all remote users accessing centralized applications in coordination with facility IT manager when necessary.
• Monitor and prioritize requests to ensure a timely, accurate resolution.
• Initializes and monitors back-ups for all network servers and AS/400
• Performs data center operations duties on a daily basis according to schedule and keep detailed log of activities.
• Assists the applications group in researching, analyzing, and testing software applications on the intranet
• Tests, documents, implements, and supports all network applications.
• Provides one-on-one guidance training for new corporate users.
• Ensures effective use of internal data processing and automated office systems.
• Keeps abreast of new technological developments in the industry.
• Understands and follows all policies, procedures, and controls as they relate to Sarbanes-Oxley and Information Systems.
• Provides 24 hour on-call support to respond to the Information Systems needs or issues of the organization.
• Performs other duties as assigned.

Minimum Requirements

• High school diploma or equivalent. Associate's degree in computer science preferred.
• One (1) to two (2) years in a computer support capacity and a strong understanding of networking on multiple platforms. Management may consider education in lieu of experience.
• Excellent verbal and written communication skills.
• Excellent customer service skills. Ability to work with all levels of the organization.
• Must be able to work in a fast paced environment with development and support responsibilities for multiple concurrent projects.
• Must be able to manage time effectively.
• Must be able to work well within a team environment as well as independently.
• Overtime may be required of position.

The GEO Group, Inc.

It's a great feeling to work for a company that does so much good for others around the world!

Academic Req: Required - High School diploma or GED, and Child Development Associate Credential (CDA) or state awarded certificate that meets or exceeds the requirements for a CDA credential, or at onboarding enrolled in a CDA credential program to be completed within 18 months of the time of hire.

Work Experience: Required - One year of related work experience.

Critical Action Items & Measurable Deliverables:

1. Protect the physical and mental health and safety of our children and no child is left alone or unsupervised while under our care. (HSPPS §1302.90)

2. Implement nutrition services that are culturally and developmentally appropriate, meet the nutritional needs of and accommodate the feeding requirements of each child, including children with special dietary needs and children with disabilities. (HSPPS §1302.44)

3. Ensure facilities, equipment, and materials are kept clean and safe for children's use in accordance with federal policies and agency protocols. (HSPPS §1302.47)

4. Implement hygiene practices that at a minimum ensure (i) Appropriate toileting, hand washing, and diapering procedures are followed; (ii) Safe food preparation; and, (iii) Exposure to blood and body fluids are handled consistent with standards of the Occupational Safety Health Administration. (HSPPS §1302.47)
5. Follow appropriate practices to keep children safe during all activities, including reporting at a minimum suspected or known child abuse and neglect, appropriate supervision of children at all times, and all standards of conduct. (HSPPS §1302.47, §1302.90)

6. Support and participate in staff development, including completion of minimum training requirements as specified in state and federal standards (HSPPS §1302.91, §1302.92), continuing professional development, and staff wellness initiatives.

7. Respond to classroom requests for support in a timely manner, which is also compliant with Office of Head Start and agency regulations, policies, and protocols.
8. Establish regular communication with teachers to ensure they are well-informed about their students' behavior, and progress.

9. Monitor classroom to make certain it is free from physical and environmental hazards.

10. Report all incidents within the timeframes designated in program policy and protocol.

Other Responsibilities:

1. Conduct daily cleaning of facilities, including but not limited to classrooms, offices, bathrooms, and common areas and playgrounds.

2. Conduct and maintain inventory control of all cleaning supplies, including ordering and receiving supplies.

3. Perform or arrange seasonal deep cleaning and maintenance of building interior and exterior (i.e. floor waxing, carpet cleaning, pressure wash building).

4. Implement hyper-sanitation protocols when directed.

5. Ensure that safety and health procedures are followed in accordance with federal and agency policy and protocols.

6. Prepare and serve classroom meals and assist with family-style meal activities as directed.

7. Wash dishes, pots, pans and utensils using approved sanitation methods.

8. Conduct routine inspections and regular up-keep of interior and exterior areas to ensure areas are free of safety hazards, trash, weeds, and other foreign materials.

9. Conduct daily inspection/grounds keeping of outside areas, including lawns, landscaped beds, playgrounds, and parking areas to keep centers clean and safe between regular contracted site services.

10. Notify supervisor of any safety or health issues or concerns.

11. Assist with moving and/or transporting office and classroom furniture, fixtures, supplies and equipment as requested.

12. Launder clothing and linens in support of classroom activities as requested.

13. Assist with classroom supervision as needed.

14. Assist with set up/tear down for classroom and center activities, training, meetings, recruitment fairs, and special events.

15. Assist with repair and maintenance of buildings, storage facilities, machinery and equipment.

16. Perform other job duties as assigned.

Requirements:

1. Demonstrate ability to respond sensitively and competently to the service population's cultural and socioeconomic characteristics.

2. Communicate in writing and verbally in English and Spanish (preferred).

3. Demonstrate ability to maintain emotional control, and professional composure at all times.
4. Demonstrate a working knowledge of all INK policies and procedures.

5. Ability to organize and prioritize duties and responsibilities in a fast-paced environment.

6. Possess a valid driver's license.

7. Complete and pass health examination.

8. Confirm work eligibility status.

9. Successfully pass driving history check.

10. Clear criminal background check.

11. Required to lift up to 60 pounds.

12. Required to stand, sit on the floor, bend, squat, kneel, lift children, and engage with children.

13. Exposure to communicable diseases, and other hazards such as cigarette smoke, pets, at risk
neighborhoods, etc.

14. Travel up to 50% by car, bus, airplane, or train may also be required associated with attendance at conferences, meetings and other duties carried out at distant locations in and out of state and in some cases where some overnight travel may be required.

15. Some evenings and weekend work may occasionally be required for events such as home visits, parent teacher conferences, Parent Committee meetings, community, and social events such as field trips.

16. Plan and implement learning experiences that strengthen the intellectual and physical competencies of infants and toddlers, supporting their readiness for school through literacy, phonemic print, and numeracy awareness. Use of enriched language to further their understanding of increasingly complex and varied vocabulary. Exposure to various books demonstrates developmentally appropriate book handling skills, and supports emerging problem-solving abilities.
17. Implement education lesson plans and individualization for infants & toddlers in accordance with his/her needs, based on a method of observing and recording their interests and developmental progress.
18. Support social and emotional development and provide positive guidance and discipline.
19. Maintain a commitment to professionalism and continue personal professional development so that decisions are based on knowledge of early childhood theories and practices.
20. Participate in family-style mealtimes with the children as a curriculum activity to model good nutrition and proper social skills.
21. Ensure a purposeful program responsive to the children's needs.
22. In cooperation with parent(s), observe, screen, assess, evaluate, monitor and document infants and toddler's development, health, dental and social-emotional health using appropriate child screenings, assessments and evaluations adhering to the timeliness outlined in the Head Start Performance Standards, Head Start Act, DFPS Child Care licensing regulations, and other applicable regulations and practices including IDEA & Part C/Early On.
23. Refer families to local service agencies when additional services/support are needed.
24. Document and report suspected instances of child abuse as required by law.
25. Develop knowledge of and participate in the eligibility, recruitment, selection, enrollment, and attendance processes.

Other Responsibilities:
1. Accurately submit paperwork and progress reports to the supervisor as required.
2. Maintain a complete record-keeping system on each child's developmental progress, behavior and health.
3. Parental concerns, referrals and contacts made for special needs.
4. Gather and maintain individual, family and classroom data for documentation, ongoing assessment, evaluation, and record-keeping for successful individual and program planning.
5. Understand, generate and document In-Kind and other allowable costs applied toward the non-federal share requirements.
6. Maintain an individual system to assure the program's needs for parent involvement in each classroom are maintained.
7. Establish positive and productive relationships with families focusing on a relationship of trust and rapport with the parents of the children.
8. Participate in the orientation of parents to Early Head Start throughout the year.
9. Facilitate, provide child-care, and support monthly Parent Committee meetings at the center.
10. Schedule and arrange meetings and document parent-teacher conferences and home visits as required.
11. Involve parents in the educational activities of the program:
a. To emphasize their role as the primary caregiver of the child's education and development.
b. To support parents with increasing their knowledge, understanding and skills in basic child development.
12. Identify and arrange for parents to participate as volunteers in the classroom and work as substitutes as well as other volunteer activities.
13. Collect monthly In-Kind records from parents and submit reports to their supervisor.
14. Positively promote Early Head Start in the community.
15. Supervise classroom volunteers, including parents as assigned.
16. Work closely with community agencies, as appropriate, for shared activities, recruitment, and transition.

Requirements:
1. Ability to work in diverse environments.
2. Extensive knowledge and skills in the field of early childhood development.
3. Extensive computer knowledge of Word & Excel, also the ability to access e-mail and the willingness to learn new programs as needed.
4. Ability to supervise classroom, staff, and volunteers.
5. Knowledge of the state and federal regulations pertaining to child abuse and neglect and DFPS Child Care licensing requirements.
6. Knowledge of local resources and families' cultures.
7. Ability to be responsive to the needs of children and to work well with staff, children, and parents/families.
8. Ability to plan, organize and implement classroom activities.
9. Ability to maintain confidentiality.
10. Ability to maintain accurate records, which reflect the program requirements and progress of children.
11. Ability to demonstrate knowledge, skills, and a positive attitude in the field of early childhood education.
12. Ability to exhibit patience and tact when communicating with children, families, staff, management, referral sources and the public.
13. Ability to project professionalism in conducting daily activities.
14. Ability to read and follow Performance Standards, Program Policies & Procedures, DFPS Child Care Licensing regulations and emails daily.
15. Knowledge of basic food preparation, serving and sanitation procedures.
16. Knowledge of current car seat safety regulations and laws for use when transporting children and families in approved agency vehicles.
17. Ability to lift 60 pounds.
18. Ability to stand, sit on the floor, bend, squat, kneel, lift children, and engage in physical play in various learning environments.
19. Understanding that this position may be exposed to communicable diseases and other hazards such as cigarette smoke, pets, at-risk neighborhoods, etc.
20. Ability to handle moderate to loud noise levels in the work environment.
21. Ability and consent for up to 50% travel by car, bus, airplane, or train to attend conferences, meetings, and other duties carried out at distant locations in and out of state, and in some cases where overnight travel may be required.
22. Ability to work occasional evening or weekend, as required for events, such as home visits, parent-teacher conferences, parent committee meetings, community events, and social events such as field trips.
23. Possess a valid driver's license
24. Complete and pass a health examination
25. Confirm work eligibility status
26. Successfully pass a driving history check
27. Clear criminal background check

INK is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.

English (United States)
If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
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