I. T. Support Specialist

32723 Deland, Florida City of DeLand

Posted 7 days ago

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Job Description

IT SUPPORT SPECIALIST

Department: 110/Information Technology    Exempt: No

Reports To:IT Director    Pay Grade 116/Wage: $17.40/hour

Position Type: Full-Time    Hours: 40 hrs/week

Job Summary:

Provide technical assistance and support for incoming queries, either in person or over the phone, related to software, computer systems, and hardware issues. Writes training manuals and documents solutions. Train computer users. The employee performs administrative duties, to include budgetary and purchasing functions.

Job Description:

DUTIES & RESPONSIBILITIES

  • p>Performs Enterprise Resource Planning Software Support

  • Performs end user support

  • Performs IT related support

  • Maintains Equipment inventory

  • Maintains Software Licensing Compliance

  • Performs VOIP phone support

  • Performs administrative duties for the department

  • Performs other duties as assigned

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  • Considerable knowledge of the utilization, operation and care of computer and related electronic computer equipment and phone system.

  • Capability to learn and support ERP and windows software.

  • Must be detailed in documenting resolution, training and administrative support.

  • Must be able to communicate effectively with team and customers.

EDUCATION AND EXPERIENCE REQUIREMENTS

  • High school or general education degree (GED) from an U.S. Department of Education accredited institution is required.

  • Supplemental course work in computer science or two (2) years IT work experience equivalent is required.

  • An equivalent combination of education, experience and training which provides the required knowledge, skills and abilities may be considered for minimum requirements.

LANGUAGE SKILLS

  • Ability to clearly and effectively communicate both verbally and in writing.

  • Ability to develop and maintain good personal and working relationship with other employees.

REASONING ABILITY

  • Considerable ability to learn, apply and assist others in new procedures and program and equipment requirements is required.

  • Ability to follow and apply common sense understanding, to carry out instructions furnished in written and oral form.

OTHER SKILLS AND ABILITIES:

To perform the job successfully, an individual must demonstrate the following competencies:

  • Problem Solving, Planning/Organizing - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions. Prioritizes and plans work activities; uses time efficiently.
  • Oral and written communication - Speaks and writes clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; participates in meetings and presents numerical data effectively and to read and interpret written information.
  • Change Management - Develops workable implementation plans; communicates changes effectively.
  • Quality Management - Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness.
  • Organizational Support - Follows policies and procedures; completes tasks correctly and on time; supports organization's goals and values.
  • Strategic Thinking - Develops strategies to achieve organizational goals; adapts strategy to changing conditions.
  • Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.
  • Quantity - Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
  • Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
  • Attendance/Punctuality - Is consistently at work and on time.
  • Dependability - Follows instructions, responds to management direction; takes responsibility for own actions.

WORK ENVIRONMENT/ADA: The employee will work inside an office environment and may be required to sit for long periods of time while looking at a computer screen. The employee must have good finger dexterity.

Lifting: Lift up to 45 Pounds Vision: 20/20 or Corrected to 20/100

Environment: Office Work Hearing: Normal Noise Levels for Work Environment

*Class Descriptions are not intended to be restrictive. The use of (or absence of) a particular illustration of duties shall not be held to exclude or limit the authority of a Department Head to assign other duties which are similar and related to work.

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Retail Customer Service

32118 Daytona Beach, Florida EZCORP

Posted today

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Job Description

Retail Sales Associate / Retail Customer Service

We want you to join us for a career not a job. At EZCORP we are looking for Team Members to lead the way today and to step into greater roles tomorrow. When you bring us your passion for service excellence, we will provide development and career paths to enhance your skills in a fun and fast paced environment that comes with competitive pay, generous bonus potential and great benefits!

Hiring immediately for Retail Sales Associates / Retail Customer Service!

Working for EZCORP is not just a job; it is a career! We offer a structured career path to give you an opportunity to enhance your skills in a fun and fast paced environment.

Our positions offer competitive pay based on experience with an opportunity to quickly increase your pay and position!

Start your career as a Trainee in our 5-week paid training program and earn a .50 raise and promotion to Pawnbroker upon completion of the program.

Continue to grow your skills by entering our Pawnbroker Certification Program and earn an additional $1/hour.

Excel and explore opportunities to promote to the Lead Pawnbroker (Shift Manager) position.

Follow the Career Path and apply for a Store Manager in Training position which includes a 12-week training program to build the foundation to run your own store.

In addition to a great career, here are some of the other things we offer our Team Members:

  • Free Health Insurance *
  • Competitive Wages
  • Monthly UNCAPPED Bonus Potential Paid on Store and Individual Performance
  • Great Working Hours
  • 401(k) with Company Match
  • Generous Paid Time Off
  • Holiday Pay
  • Store Discount

Here's what you can expect as a Retail Customer Service Representative (Pawnbroker): This role will give you the opportunity to interact with customers daily, helping with sales and enjoying the give and take of coming to a mutually satisfying agreement regarding pawn items such as jewelry, electronics, musical instruments, and more. As part of our Customer Service team in our stores, you will provide a friendly, courteous, and respectful environment that continues to set us apart from the competition.

Other Customer Service duties include, but are not limited to:

  • Providing excellent customer service by greeting customers, interacting with customers in person and on the phone
  • Processing sales, loans, and extensions
  • Performing opening and closing store duties

Requirements for the Customer Service Representative (Pawnbroker) role include:

As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic. Excelling at customer service and relationship building will take you far in your career with EZCORP. Additional requirements for the role include:

  • High school diploma or GED
  • Customer service, cashier, or retail experience
  • Excellent communication and interpersonal skills
  • Work well independently and as member of a team
  • Ability to multitask
  • Able to pass a criminal background check and drug test
  • Adhere to all Company policies, procedures, and regulations
  • Knowledge of commonly pawned items, such as tools, jewelry, firearms or electronics, a plus
  • Sales background, a plus
  • Bilingual, a plus

*No cost for TM only medical insurance when selecting UnitedHealthcare Choice Plan.

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Teller/Customer Service

32118 Daytona Beach, Florida SCCU

Posted today

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Job Description

Space Coast Credit Union (SCCU), the 3rd largest state charted credit union in Florida, is looking for a Full Time Member Service Specialist to join our ONESCCU team in our Latitude Landing Branch ! SCCU has been in business for over 70 years, has over 9 billion dollars in assets and WE ARE GROWING!

Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.

SCCU Team Member Benefits:

  • ONESCCU annual bonus available!
  • Medical, Dental & Vision Insurance
  • HSA (Health Savings Account) with SCCU matching contribution
  • SCCU Paid Long Term and Short Term Disability coverage
  • SCCU Paid Term Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off
  • 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
  • Tuition Reimbursement Program
SCCU Team Member financial discounts & perks (save money every month!):
  • Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
  • Fixed low rate credit card- 5.99%, if approved
  • FREE Identify Theft Protection!
  • No fee SCCU accounts
Responsibilities:
  • Provides exceptional member service on a wide variety of deposit, loan transactions, and new account processing. Effectively assesses members’ needs and makes appropriate referrals for SCCU products and services. Resolves member issues and addresses member questions accurately and in a timely manner.
  • Delivers exceptional member service, facilitating various deposit and loan transactions, including new account processing and loan closing. Assess members’ needs and make appropriate referrals for SCCU products and services, resolving issues promptly and accurately.
  • Consistently demonstrates effective sales and service skills.
  • Consults with members regarding SCCU products and services; recommends additional products and services to meet member needs.
  • Periodically serves as floor manager to assess member’s needs and direct them to the appropriate source ensuring maximum lobby efficiency and minimize member waiting time.
  • Performs all aspects of processing transactions, including deposits, withdrawals, payments, and the sale of monetary instruments in order to provide complete member service.
  • Balances cash, monetary instruments, and daily work to ensure member account integrity.
  • Services existing deposit and loan accounts in order to meet member requirements and exceed expectations.
Requirements:
  • 6+ months of customer service
  • 6 months of cash handling experience preferred
  • Sales referral experience preferred
  • High School Diploma or equivalency
Schedule:

Full Time during Branch hours of operation:
  • Monday - Friday 7:45am - 6:15pm.
  • Saturdays on Rotation, 8:30am – 1:30pm.


Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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Teller/Customer Service

32774 Orange City, Florida SCCU

Posted 1 day ago

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Job Description

Space Coast Credit Union (SCCU), 3rd largest state charted credit union, is looking for a Full Time Teller/Customer Service to join our ONESCCU team at our Orange City Walmart Branch . SCCU has been in business for over 70 years, has over 9 billion dollars in assets and WE ARE GROWING!

Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.

SCCU Team Member Benefits:

  • ONESCCU annual bonus available!
  • Medical, Dental & Vision Insurance
  • HSA (Health Savings Account) with SCCU matching contribution
  • SCCU Paid Long Term and Short Term Disability coverage
  • SCCU Paid Term Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off
  • 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
  • Tuition Reimbursement Program
SCCU Team Member financial discounts & perks (save money every month!):
  • Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
  • Fixed low rate credit card- 5.99%, if approved
  • FREE Identify Theft Protection!
  • No fee SCCU accounts
Teller/Customer Service Salary range

$16.92 - $18.02 Plus 10% Shift Differential; depending on prior banking experience

Teller/Customer Service Responsibilities:

Provides exceptional member service on a wide variety of deposit, loan transactions, and new account processing. Effectively assesses members’ needs and makes appropriate referrals for SCCU products and services. Resolves member issues and addresses member questions accurately and in a timely manner.
  • Consistently demonstrates effective sales and service skills.
  • Consults with members regarding SCCU products and services; recommends additional products and services to meet member needs.
  • Periodically serves as floor manager to assess member’s needs and direct them to the appropriate source ensuring maximum lobby efficiency and minimize member waiting time.
  • Performs all aspects of processing transactions, including deposits, withdrawals, payments, and the sale of monetary instruments in order to provide complete member service.
  • Balances cash, monetary instruments, and daily work to ensure member account integrity.
  • Services existing deposit and loan accounts in order to meet member requirements and exceed expectations.
Teller/Customer Service Requirements:
  • 6 months prior experience in customer service and cash handling
  • Sales experience and ability to recognize referral opportunities
  • A great team player and ability to adapt to an ever-changing environment
  • Effective problem solving skills
Education:
High School Diploma or equivalency

Schedule:

Full Time during Branch hours of operation. Saturdays are required, another day during the week will be added as 2nd day off.
  • Monday - Friday 9:30am - 7:30pm
  • Saturdays 9am - 3:30pm
    • Will receive an additional 10% Shift Differential for the above schedule


Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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Teller/Customer Service

32174 Ormond Beach, Florida SCCU

Posted 9 days ago

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Job Description

Space Coast Credit Union (SCCU), the 3rd largest state charted credit union in Florida, is looking for a Member Service Specialist to join our ONESCCU team in our Ormond Beach Branch ! SCCU has been in business for over 70 years, has over 8 billion dollars in assets and WE ARE GROWING!

Our Members are our top priority and we stand behind our Brand Promise: Honest People, Trusted Products, Time Valued. We offer a rich benefits package and career advancement opportunities.

SCCU Team Member Benefits:

  • ONESCCU annual bonus available!
  • Medical, Dental & Vision Insurance
  • HSA (Health Savings Account) with SCCU matching contribution
  • SCCU Paid Long Term and Short Term Disability coverage
  • SCCU Paid Term Life Insurance
  • Employee Assistance Program (EAP)
  • Paid Time Off
  • 401(K) Pre-Tax Savings Plan with SCCU match- 100% of the first 5% of employee contributions
  • Tuition Reimbursement Program
SCCU Team Member financial discounts & perks (save money every month!):
  • Loan Discounts - Mortgage, 2nd Mortgage, Auto, Motorcycle, Boat etc. / GAP coverage at half price
  • Fixed low rate credit card- 5.99%, if approved
  • FREE Identify Theft Protection!
  • No fee SCCU accounts
Teller/Customer Service Salary Range:

$16.92 to $18.02 per hour

Responsibilities:

Delivers exceptional member service, facilitating various deposit and loan transactions, including new account processing and loan closing. Assess members’ needs and make appropriate referrals for SCCU products and services, resolving issues promptly and accurately.
  • Consistently demonstrates effective sales and service skills.
  • Consults with members regarding SCCU products and services; recommends additional products and services to meet member needs.
  • Periodically serves as floor manager to assess member’s needs and direct them to the appropriate source ensuring maximum lobby efficiency and minimize member waiting time.
  • Performs all aspects of processing transactions, including deposits, withdrawals, payments, and the sale of monetary instruments in order to provide complete member service.
  • Balances cash, monetary instruments, and daily work to ensure member account integrity.
  • Services existing deposit and loan accounts in order to meet member requirements and exceed expectations.
Requirements:
  • 6+ months of customer service
  • 6 months of cash handling experience preferred
  • Sales referral experience preferred
Education:
High School Diploma or equivalency

Schedule:

Full Time during Branch hours of operation:
  • Monday - Friday 7:45am - 6:15pm.
  • Saturdays on Rotation, 8:30am – 1:30pm.


Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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Customer Service Associate

32173 Ormond Beach, Florida Walgreens

Posted 4 days ago

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Job Description

**Job Description:**
+ Models and delivers a distinctive and delightful customer experience.
+ Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
+ Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
**Operations**
+ Provides customers with courteous, friendly, fast, and efficient service.
+ Recommends items for sale to customer and recommends trade-up and/or companion items.
+ Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
+ Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
+ Implements Company asset protection procedures to identify and minimize profit loss.
+ Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
+ Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
+ Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
+ Has working knowledge of store systems and store equipment.
+ Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
+ Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).
+ Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
+ Complies with all company policies and procedures; maintains respectful relationships with coworkers.
+ Completes special assignments and other tasks as assigned.
**Training & Personal Development**
+ Attends training and completes PPLs requested by Manager or assigned by corporate.
**Job ID:** 1651793BR
**Title:** Customer Service Associate
**Company Indicator:** Walgreens
**Employment Type:** Part-time
**Job Function:** Retail
**Full Store Address:** 790 W GRANADA BLVD,ORMOND BEACH,FL,32174
**Full District Office Address:** 790 W GRANADA BLVD,ORMOND BEACH,FL,32174-05178-03544-S
**External Basic Qualifications:**
+ Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours
**Preferred Qualifications:**
+ Prefer six months of experience in a retail environment.
+ Prefer to have prior work experience with Walgreens.
+ Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)
+ Requires willingness to work flexible schedule, including evenings and weekend hours.
We will consider employment of qualified applicants with arrest and conviction records.
An Equal Opportunity Employer, including disability/veterans.
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:**
**Store:** 03544-ORMOND BEACH FL
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