95 Cx Specialist jobs in Waipahu

If you thrive in a fast-paced environment where attention to detail, professionalism and people skills make all the difference, we want you on our team. Whether you come from a customer service background or have experience as a valet driver this is your opportunity to join our team!

What You'll Do:

You will act as the front-line customer experience specialist for our valued customers, ensuring a seamless, personalized experience from rental to return. You'll be responsible for clear communication, smooth logistics, and delivering premium customer experience at every step.

Deliver a best-in-class experience for all customers, ensuring a welcoming, professional, and personalized interaction

Collaborate with team members and management to coordinate timely vehicle pick-up and drop- off

Communicate proactively with premium-level customers via phone, text, email and app to confirm logistics, special requests, and meeting locations

Greet customers warmly upon arrival, open vehicle doors, assist with luggage, and provide an overview of the rental vehicle

Provide premium customer experience by delivering vehicles directly to customers

What We're Looking For:

• Minimum 1 year experience in a customer service role, preferably hospitality or car rental
• Professional, friendly demeanor with a focus on customer satisfaction
• Strong verbal and written communication skills
• Technologically proficient and comfortable using various mobile devices
• Valid Driver's License
• Must be 18 years of age and legally authorized to work in the United States
• Ability to work in a fast-paced environment with strong multitasking and organizational skills
• Flexibility to work various hours not limited to evenings, weekends and holidays
• Willingness to work outdoors in all weather conditions
• On-Site Requirement: This position requires regular, on-site presence and cannot be performed remotely
• Ability to lift up to 50 pounds, continuously sit, stand, bend, reach, walk, kneel, get up and get down from a seated position, enter, exit, climb into, climb down from, and drive a variety of automobiles in all weather conditions.

Perks You'll Get:

• Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
• On-the-job training
• Paid time off
• Medical, Dental and Other Insurance
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
• Retirement benefits (401k)
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

Above perks may vary based on full-time/part-time status and location

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

The fine print:

Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

Join to apply for the Customer Service Support Representative role at Honeywell 17 hours ago Be among the first 25 applicants Join to apply for the Customer Service Support Representative role at Honeywell Get AI-powered advice on this job and more exclusive features. Job Description We are seeking a dedicated and detail-oriented Account Representative to join our team. This role involves providing exceptional support over the phone and assisting in the implementation of a residential demand response equipment upgrade program. Job Description We are seeking a dedicated and detail-oriented Account Representative to join our team. This role involves providing exceptional support over the phone and assisting in the implementation of a residential demand response equipment upgrade program. You will report to our Program Manager and work out of our Honolulu, HI location on a hybrid basis. For the first 90 days, New Hires must be prepared to work 100% onsite M-F. Key Responsibilities Provide customer call support and respond to inquiries regarding the upgrade program. Assist customers in scheduling appointments and creating schedules for the field staff. Support field staff while in the field, helping reach customers for appointments Educate customers about the importance and benefits of continued program participation. Maintain productive relationships with internal and external clients. Assist with weekly administrative duties. Collaborate with the program team to identify opportunities for process enhancements. Benefits Of Working For Honeywell In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: The salary range for this position is $19.71/hr - $4.61/hr. Please note that this salary information serves as a general guideline. Honeywell considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate’s work experience, education and training, key skills, as well as market and business considerations. The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Qualifications YOU MUST HAVE Minimum of two years' experience in a call center environment with external customers. Proven track record of working effectively in a team setting. Strong phone communication skills and problem-solving abilities. 2 to 3 years of experience with MS Office, particularly Word, PowerPoint, and Outlook, with an emphasis on Excel. Accurate typing skills with a minimum of 40 words per minute. Excellent organizational, verbal, and written communication skills. Ability to multitask and prioritize work independently. Attention to detail and commitment to quality control practices. WE VALUE Bachelor's degree Organizational skills and dependability with acute attention to detail. Comfortable working in a team environment and possessing impeccable customer service skills. Demonstrated writing skills in proposals or work plan summaries. Understanding of residential and commercial property maintenance. Technical aptitude and experience working with contractors is a plus. Strong communication skills, both written and verbal. Experience in Project/Client Management is a plus. Experience working with Salesforce is also a plus. Background in Energy Efficiency is a plus. About Honeywell Honeywell International Inc. (NYSE: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more here: About Us Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments – powered by our Honeywell Forge software – that help make the world smarter, safer and more sustainable. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Other Industries Appliances, Electrical, and Electronics Manufacturing Referrals increase your chances of interviewing at Honeywell by 2x Sign in to set job alerts for “Customer Service Representative” roles. Airline Customer Service Representative (AM Shifts) - $20/hr Custo er Care Representative - Contact Center Airline Customer Service Representative (PM Shifts) - 20/hr Lower Nuuanu, HI 17.75- 20.25 1 month ago Showroom Customer Service Representative Bank Call Center Service Representative - 20/hr - Weekly Pay Customer Service Associate (HELE King & Cooke | Full-Time) Customer Service Representative/Bank Teller We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

The Customer Support Specialist supports our airline partner onsite at their office location in Honolulu, HI. In this role, the Airline Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing professional, courteous and friendly service to our valued customers. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Total customer service to include but not limited to the following: Serve as API’s on-site liaison with the airline partner, providing support, guidance and training. Process client requests received from the airline through the API Operations system. Assess all customer needs. All responses must be prompt, well-informed, accurate and professionally executed. Follow-up on all client requests and transactions. All tasks must be fully executed and client satisfaction is critical. Alert supervisor on all items of critical nature that require management involvement to solve and/or avoid potential challenges that may impact either the client or API adversely. Negotiate with vendors (Hotels, Ground Transportation, others) to achieve the best outcome for the client and API. Resolve client disagreements in a calm and professional manner. Research and present solutions to satisfy client needs based on facts. Effectively use all available tools and methodology i.e. phone, email, fax and Reservation Systems (ACES, Hotel Express, IHRS) to track and provide solutions to client needs, requests and overall expectations. Adapt to irregular operations (IROPS) to accommodate needs arising from the changing dynamics of airline schedules and unforeseen situations. This includes and is not limited to extended work schedules and serving “On Call” when needed outside of regular working hours. Learn and maintain knowledge of API’s call center work methodology and reservation systems to best serve API’s clients in the most efficient and professional manner. Achieve a passing score on initial API Operations Agent Training. Maintain currency through annual recurrent training classes. Passing score required to certify completion. Competencies Knowledge of airline crew scheduling is a strong plus. Prior experience with GDS systems, hotel reservation systems, airline reservation systems and/or related functions preferred but not required. Excellent Interpersonal skills. Able to work in a fast paced environment. Great telephone etiquette. Excellent writing skills. Excellent computer skills. Ability to multi task and prioritize. Detail oriented with great organizational skills. Flexible work schedule including availability to work weekends and holidays. Able to work overtime if needed. Second language a plus. Position Type and Expected Hours of Work This is a full-time position. Multiple shifts are available between 5am and 10pm local time Monday through Sunday. Good Faith Compensation The good faith compensation range for this role is $22.00 to $25.00 per hour Required Experience Ability to positively present API in customer facing situations. Customer service background is a plus. Airline/Hotel/Travel experience is a plus. Who We Are API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you! Other Duties Duties, responsibilities and activities may change at any time according to business needs. The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO). Work Environment This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms. AAP/EEO Statement Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. #J-18808-Ljbffr

Job Description

Technical Customer Support Analyst

Location: On-site position based in Orlando, FL or Columbia, MD

Must be available 24/7 hours including weekends and holidays. This is a full-time, shift-based role; shifts assigned based on workforce need at time of hire. Most shifts fall between 7am -11pm ET Monday-Sunday.

No visa sponsorship is available for this position.

Overview

Are you a creative person who loves a challenge? Solve the complex puzzles you've been dreaming of as our Customer Service Analyst. If you have a passion for innovation in tech, we want you on our team! Thrive in this crucial role!

Oracle is a technology leader that's changing how the world does business. We're looking for an experienced and self-motivated person. We appreciate you taking the time to review the list of qualifications and to apply for the position. Come and join us!

We are looking for Customer Support Administrators to own Tier 1 Technical Support. You'll be supporting enterprise Oracle applications, and the fixing is not so much resetting passwords and deploying laptops, but rather learning a proprietary application front-to-back and doing things like running SQL queries to solve issues, investigating network problems ("your side? Our side? Let me dig into this for you."), and helping users navigate bugs, outages, and any other issue they may have.

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as technical inquiries regarding the use of and solving for our Electronic Support Services. A main point of contact for customers, you are responsible for facilitating customer relationships with Support and providing advice and assistance to internal Oracle employees on diverse customer situations and advanced issues.

Some of what we do:

• Be the first line of telephone contact for our customer base - You are the face of Oracle Support

• Check customer entitlement for support and work with the Support Operations HOST team where entitlement is unclear

• Provide first line application support for a wide range of product or systems related service requests

• Log and manage support requests in the appropriate systems and ensure that the appropriate internal and customer follow-up is performed within the published or agreed timelines

• Analyze, fix and resolve customer issues, working towards the resolution at first level within a timely manner or work with your manager or team lead to reassign to the appropriate resource or group

• Take ownership of service requests and supervise through to resolution - this includes service requests passed to other teams or external partners

• Maintain good relationships with customers, collaborating closely with customers during the incident process to ensure that they are kept informed of progress

• Contribute to Knowledge by actively commenting and providing feedback on KM articles.

• May reproduce technical issues that customers report in a test environment in order to fix & resolve

• Carry out other duties as reasonably requested by your line manager

We love to see:

• Experience using OPERA Property Management System (PMS) or MICROS Point of Sale (POS)

• Some professional IT experience

• A passion for tinkering: building your own PCs, setting up personal networks at your house, etc.

• Preference for fix and solving problems rather than "plug-and-play" solutions

• Network+, CompTIA A+, Cisco, or related certifications are a big plus

• SQL knowledge comes in handy on the job

We like to see:

• Experience in the Hotel/Hospitality or Food & Beverage industry

• Customer Focus - the ability to empathize with customers to deliver excellent customer service

• Solid attention to detail and accuracy

• Good interpersonal skills and a great teammate - able to work as part of multi-disciplinary teams

• Excellent verbal and written communication skills

What we offer:

In addition to a benefits package that includes life and disability insurance, health and dental options, GRRSP with match and an employee stock purchase plan:

• Agile, friendly, collaborative environment backed by a strong enterprise

• Continuous career development: we actively encourage and celebrate internal promotions

• High-impact learning culture: free access to online learning platforms and regular in-house training sessions and tech talks

• A vast variety of volunteer opportunities through Oracle Giving

Disclaimer:

Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.

Range and benefit information provided in this posting are specific to the stated locations only

US: Hiring Range in USD from $19.23 to $8.32 per hour; from: 40,000 to 79,700 per annum. May be eligible for equity.

Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.

Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.

Oracle US offers a comprehensive benefits package which includes the following:

1. Medical, dental, and vision insurance, including expert medical opinion

2. Short term disability and long term disability

3. Life insurance and AD&D

4. Supplemental life insurance (Employee/Spouse/Child)

5. Health care and dependent care Flexible Spending Accounts

6. Pre-tax commuter and parking benefits

7. 401(k) Savings and Investment Plan with company match

8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

9. 11 paid holidays

10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

11. Paid parental leave

12. Adoption assistance

13. Employee Stock Purchase Plan

14. Financial planning and group legal

15. Voluntary benefits including auto, homeowner and pet insurance

The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.

Career Level - IC1

About Us

As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.

We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Job Description

Description:

For nearly 50 years, CSA has delivered integrated technology and operational support services to meet the defense and federal sector's most complex enterprise needs. Working from operations centers and shipyards to training sites and program offices, CSA deploys experienced teams, innovative tools and proven processes to advance federal missions.

CSA is looking for a Customer Service & Tech Support – Junior to provide on-site support to the Prime Contractor located at the Pearl Harbor Naval Shipyard (PHNSY) and Intermediate Maintenance Facility (IMF) located at Joint Base Pearl Harbor Hickam Hawaii. The purpose of this IT and Cybersecurity services contract is to provide the Government with IT and cybersecurity support capabilities in compliance with Department of Defense (DoD), Department of Navy (DoN), Naval Sea Systems Command (NAVSEA), and Department of Energy (DoE) regulatory requirements.

How Your Role Will Make an Impact:

• Primary responsibility is to provide on-site support Monday – Friday from 0630 to 1500 normal working hours (as directed by the Prime Contractor).
• There may be requirements to provide support outside of PHNSY&IMF normal working hours.
• Coordinates and assigns work projects, such as converting to new hardware or software, and provides technical support and advice to organizations, individuals, and employees in information processing departments.
• Evaluates workload and capacity of computer system to determine the feasibility of expanding or enhancing computer operations.
• Recommends improvements to the computer system.
• Reviews completed projects or computer programs to ensure that goals are met and that programs are compatible with other programs already in use.
• Writes training manuals and trains workers in use of new software or hardware.
• Excludes paraprofessional positions.

What You Will Need to Join Our Award-Winning Team:

• Clearance: Must possess and maintain an active Secret Clearance
• Minimum of 1 to 3 years of experience in customer service and technical support.
• Certifications: Security+

What Sets You Apart:

• Education: Possession of a Bachelor's of Arts/Science degree

Salary Description :

$25hr - $30hr