Collections Specialist

85003 Phoenix, Arizona CRS Temporary Housing

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Job Details

Job Location
Corporate Headquarters - Phoenix, AZ

Remote Type
Hybrid

Position Type
Full Time

Salary Range
$20.00 - $22.00 Hourly

Job Category
Admin - Clerical

Description

CRS Temporary Housing is a leader in our industry providing temporary housing solutions to individuals who are displaced from their home due to loss. Working with insurance companies and policyholders, we provide a variety of solutions to make this difficult time easier. We are currently seeking a candidate for the position of Collections Specialist.
Our office is located in North Phoenix, AZ. New employees will complete initial training in office. Following completion of training, thisis a hybrid role, and employees will be required to come to the office periodically for training and or meetings. Computer and phone equipment will be provided. You must have reliable high-speed internet service and a suitable workspace at your residence.
This position is responsible for contacting customers and providing information regarding past-due balances. The Collections Specialist will request payments from customers and clients in a the most cooperative way to represent the company in a professional manner.
Duties/Responsibilities:
  • Research and pursuit of all past receivables that are 1 day past due or older.
  • Research and share information regarding any customer balance inquiry.
  • Research and pursuit of any policyholder receivables as needed.
  • Past due account reporting.
  • Research and documentation of problematic past due accounts to determine balance due or cause of issue.
  • Input and maintain accurate records and customer details in the company's claim tracking system.
  • Manage high volume email, as well as inbound and outbound telephone calls for claim handling, while documenting activities related to the claim in the company's computer system.
  • Performs other duties as necessary or assigned.
Qualifications
  • Minimum 1 year Collections experience preferred.
  • 2 years' customer service experience required.
  • Stable work history with excellent attendance
  • High School Diploma or equivalent required, college coursework preferred.
  • Excellent written and verbal communication skills.
  • Proficient with Microsoft Office Suite (Outlook, Word, Excel, etc.)
  • Strong problem-solving skills with a proactive and innovative focus.
  • Must demonstrate accuracy, attention to detail, and excellent organization skills.
  • Strong ability to multitask. Sense of urgency and deadline oriented.
  • Intermediate competency in math.
  • Ability to demonstrate compassion and handle sensitive information.
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Collections Specialist

85003 Phoenix, Arizona CRS Temporary Housing

Posted 3 days ago

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Job Description

Job Details

Job Location
Corporate Headquarters - Phoenix, AZ

Remote Type
Hybrid

Position Type
Full Time

Salary Range
$20.00 - $22.00 Hourly

Job Category
Admin - Clerical

Description

CRS Temporary Housing is a leader in our industry providing temporary housing solutions to individuals who are displaced from their home due to loss. Working with insurance companies and policyholders, we provide a variety of solutions to make this difficult time easier. We are currently seeking a candidate for the position of Collections Specialist.
Our office is located in North Phoenix, AZ. New employees will complete initial training in office. Following completion of training, thisis a hybrid role, and employees will be required to come to the office periodically for training and or meetings. Computer and phone equipment will be provided. You must have reliable high-speed internet service and a suitable workspace at your residence.
This position is responsible for contacting customers and providing information regarding past-due balances. The Collections Specialist will request payments from customers and clients in a the most cooperative way to represent the company in a professional manner.
Duties/Responsibilities:
  • Research and pursuit of all past receivables that are 1 day past due or older.
  • Research and share information regarding any customer balance inquiry.
  • Research and pursuit of any policyholder receivables as needed.
  • Past due account reporting.
  • Research and documentation of problematic past due accounts to determine balance due or cause of issue.
  • Input and maintain accurate records and customer details in the company's claim tracking system.
  • Manage high volume email, as well as inbound and outbound telephone calls for claim handling, while documenting activities related to the claim in the company's computer system.
  • Performs other duties as necessary or assigned.
Qualifications
  • Minimum 1 year Collections experience preferred.
  • 2 years' customer service experience required.
  • Stable work history with excellent attendance
  • High School Diploma or equivalent required, college coursework preferred.
  • Excellent written and verbal communication skills.
  • Proficient with Microsoft Office Suite (Outlook, Word, Excel, etc.)
  • Strong problem-solving skills with a proactive and innovative focus.
  • Must demonstrate accuracy, attention to detail, and excellent organization skills.
  • Strong ability to multitask. Sense of urgency and deadline oriented.
  • Intermediate competency in math.
  • Ability to demonstrate compassion and handle sensitive information.
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Collections Specialist

85285 Tempe, Arizona Ask Staffing

Posted 16 days ago

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Job Description

"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".

Job Title: Collections/Customer Solutions Specialist

Location: Tempe, AZ 85281

Duration: 12 Months Contract

Pay Rate: $19.00/hr.

Job Description:

Shift: Monday-Thursday: (Early Shift) 8 am - 5 pm (Late Shift) 11 am - 8 pm; Friday: 7 am - 4 pm; Saturday: 6 am - 11 am
  • Collect delinquent accounts in a timely, orderly, and professional manner while following all standardized collection procedures.
  • Place or receive calls in priority order as established by management.
  • Negotiate payment arrangements with clients to cure delinquency, evaluating their ability and willingness to pay.
  • Determine the cause of delinquency and the best course of action to assist the delinquent customer.
  • Order an updated credit bureau report or initiate the skip-tracing process in accordance with established standards.
  • Review files from Loan Services in accordance with established standards, if applicable.
  • Initiate deferrals on accounts based on written policy guidelines.
  • Process customer's payments through the electronic draft, if applicable.
Benefits:
  • Weekly pay starting at $19/hr.and increases once you convert FT.
  • Possibility of Hybrid after 1 month of onsite training
  • Competitive benefits with options such as medical, dental, vision etc.
  • Referral bonus
  • Over Time availability.

About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities

ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
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Collections Specialist

85258 Scottsdale, Arizona Robert Half

Posted 1 day ago

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Job Description

Description We are looking for a skilled Collections Specialist to join our team in Scottsdale, Arizona. In this role, you will play a key part in managing accounts receivable, assessing credit risks, and ensuring the timely collection of outstanding balances. This is a Contract-to-Permanent position, offering an excellent opportunity for growth within a dynamic work environment.
Responsibilities:
- Monitor and analyze customer accounts receivable balances and aging reports to promptly address delinquent accounts.
- Develop and refine credit policies and procedures to align with organizational goals and industry standards.
- Assess and determine appropriate credit limits for customers based on risk evaluations.
- Analyze payment trends and behaviors to identify risks and opportunities for process improvements.
- Collaborate with customer service teams to resolve disputes and address billing discrepancies efficiently.
- Prepare detailed reports on credit and collections performance, providing actionable insights to senior management.
- Stay informed about regulatory changes and industry trends related to credit management and collections practices.
- Negotiate payment terms with customers to facilitate successful collections and maintain positive relationships.
- Implement strategies to mitigate credit risks and optimize collections processes. Requirements - A minimum of five years of experience in collections or a related field.
- Strong analytical and problem-solving skills with exceptional attention to detail.
- Excellent communication and negotiation skills to effectively interact with customers and internal teams.
- Proficiency in credit management software, billing systems, and Microsoft Office Suite.
- Comprehensive knowledge of regulations and compliance requirements related to credit and collections.
- Ability to perform in a fast-paced environment while meeting deadlines and adapting to change.
- Experience with commercial and consumer collections processes.
- Understanding of credit assessment and risk management techniques.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use ( .
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Collections Specialist

85282 Tempe, Arizona OneMain Financial

Posted 1 day ago

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Job Description

At OneMain, Collections Specialists are committed to working with our customers in a collaborative manner. They provide consultative solutions for repayment of loans, improving the customer's financial outlook. Our fast-paced work environment focuses on our customers with existing relationships with OneMain. This role can span servicing and collections of personal loans or credit cards. Collections Specialists focus on effective customer communication and assisting customers through digital channels, including web chat, text, and phone communications.
**In the Role:**
+ Assist customers with all financial servicing needs through both inbound and outbound contact. Listening to their specific situations, help determine how customers can best utilize company products and services
+ Work both cooperatively and independently in a goal-oriented environment to meet personal and team targets, balancing demands of multiple tasks and activities throughout the day
+ Negotiate with customers to resolve account matters, following all applicable laws, policies, and procedures including compliance with FDCPA (Fair Debt Collection Practices Act) and state regulations
+ Maintain and note all appropriate information and documentation on customer and account status
+ Collaborate both in person and virtually, using available technology to connect with other internal teams
**Requirements**
+ High School Diploma or GED
+ Proficiency in utilizing multiple tools/systems simultaneously
+ Skilled at achieving and exceeding goals
**Preferred**
+ Experience working in customer service, collections or call center environments
+ Bilingual: Spanish
**Work Schedule:**
Hours of Operation
Mon- Thurs 7:00 AM-8:00 PM; Fri 7:00 AM-7:00 PM; Sat 7:00 AM-11:00 AM
The schedule is for 40 hours per week within the hours of operation _,_ which includes at least one Saturday per month, one late Friday and some extended hours at the end of each month.
**Training Schedule:**
The first two weeks in the role will be spent in an instructor lead classroom training environment, followed by two weeks of hands-on training with experienced Team Members to ensure success.
**Location:**
On-site - Hybrid scheduling available after 90 days in the role, availability is based upon individual performance.
**Who we Are**
OneMain Financial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.
Driven collaborators and innovators, our team thrives on transformative digital thinking, customer-first energy and flexible work arrangements that grow lives, careers and our company. At every level, we're committed to an inclusive culture, career development and impacting the communities where we live and work. Getting people to a better place has made us a better company for over a century. There's never been a better time to shine with OneMain.
Because team members at their best means OneMain at our best, we provide opportunities and benefits that make their health and careers a priority. That's why we've packed our comprehensive benefits package for full- and some part-timers with:
+ Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
+ Up to 4% matching 401(k)
+ Employee Stock Purchase Plan (10% share discount)
+ Tuition reimbursement
+ Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
+ Paid sick leave as determined by state or local ordinance, prorated based on start date
+ Paid holidays (7 days per year, based on start date)
+ Paid volunteer time (3 days per year, prorated based on start date)
**Key Word Tags**
Sales, Retail, Loan Sales, Customer Service, Customer Care, Business Development, New Grad, Newly Graduated, Entry level, Financial Sales, Management Development, Management Trainee, Finance, Full-time, Career, Benefits, Customer experience, Financial Representative, Credit, Leadership, Manager Trainee
OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identify, national origin, age, marital status, protected veteran status, or disability status.
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Collections Specialist

85282 Tempe, Arizona Adecco US, Inc.

Posted 1 day ago

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Job Description

**Onsite - Tempe, AZ 85281**
**Shift** : Monday-Sunday, 8:00 AM - 9:00 PM (Must be flexible)
**Pay Rate** : $19.00/hour
**Collections Specialist - Temp to Hire**
We are seeking a **dedicated and experienced Collections Specialist** to join our team in Tempe, AZ. The ideal candidate **must have previous collections experience** and a strong ability to manage high-volume delinquent accounts with professionalism and consistency. **Candidates without collections experience will not be considered** unless bilingual with strong call center background.
**Primary Purpose:**
To collect delinquent accounts in a timely, organized, and professional manner in alignment with all standardized procedures. This role requires direct communication with customers and internal teams to resolve accounts and prevent repossession, foreclosure, or charge-off.
**Key Responsibilities:**
+ Proactively manage assigned accounts and meet daily, weekly, and monthly performance goals (e.g., call volume, contact percentage, payment promises).
+ Initiate or respond to calls in priority order, negotiating repayment terms based on client's ability and willingness to pay.
+ Accurately determine the root cause of delinquency and provide effective solutions.
+ Record all interactions and actions in the system per standardized protocols (e.g., action codes, notes, skip tracing).
+ Escalate problematic accounts to the supervisor when necessary and maintain consistent communication.
+ Request updated credit reports or initiate skip tracing as needed.
+ Review and process deferrals and account maintenance transactions per company guidelines.
+ Send appropriate letters and follow up on promises to pay.
+ Process customer payments electronically when applicable.
**Required Qualifications:**
+ **Collections experience is required** _(unless bilingual with strong call center background)_
+ High school diploma or GED
+ Strong communication skills - both verbal and written
+ Proven ability to solve problems and make sound decisions
+ Strong organizational and time management skills
+ Proficiency in Microsoft Office (Outlook, Word, Excel, etc.)
+ Ability to thrive in a collaborative, team-focused environment
+ Flexibility to work extended hours or weekends, as needed
**Preferred Skills:**
+ Bilingual (English/Spanish) highly preferred
**Pay Details:** $19.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
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Collections Specialist

85282 Tempe, Arizona Adecco US, Inc.

Posted 1 day ago

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Job Description

Are you someone who loves to be an integral part of everyday business? If so, look no further and apply below for an opportunity to join a top financial institution!
Adecco is currently assisting one of its clients in their search for a **Collections Specialist in Tempe, AZ!**
Pay rate: $19/hr
Shift availability: Operating hours: Mon - Sun, 8a-9p, Will be scheduled for an 8 hour shift during those hours, must have open availability
Collect delinquent accounts in a timely, orderly and professional manner while following all standardized collections procedures. Make supervisor aware of problem accounts that may result in repossession, foreclosure, or charge-off.
**For instant consideration for this role, click on Apply Now and upload resume!**
Our ideal candidate for this **Collections Specialist** must have/must be able to:
+ Meet performance expectations for collection efforts for assigned accounts based upon individual goals and objectives, e.g., a minimum calls per day, contact percentage, promises/calls ratio, promises kept.
+ Place or receive calls in priority order as established by management. Negotiate payment arrangements with clients to cure delinquency, evaluating ability and willingness to pay. Navigate and interpret various screens and relay information to clients accurately and professionally.
+ Determine cause of delinquency and best course of action to assist delinquent customer.
+ Document all collection efforts for each assigned account in accordance with established procedures, which may include using action and reaction codes, rescheduling feature, ?scratch pad? entries, etc. in the collection system.
+ Communicate collection efforts to branch lenders on assigned accounts in accordance with established standards, if applicable.
+ Order updated credit bureau report or initiate skip tracing process in accordance with established standards.
+ Review files from Loan Services in accordance with established standards, if applicable.
+ Initiate deferrals on accounts based upon written policy guidelines.
+ Communicate regularly with collections supervisor on status of problem accounts in accordance with established standards.
+ Ensure that all delinquent accounts and assigned queues have been thoroughly worked according to standardized collection procedures.
+ Ensure that appropriate letters are sent to debtors.
+ Process customers payments through electronic draft, if applicable.
+ Process account maintenance transactions according to established guidelines
Education/Certification Requirements:
+ High School Diploma or GED
Experience requirements for this **Collections Specialist** :
+ Collections experience required
+ Strong communication skills
+ Good decision-making and problem solving skills
+ Proficient with MS Office Suite
+ Ability to work as part of a team
+ Must have flexible schedule
+ Bilingual is a plus
Note:
**This role is On-Site;** thus, open to candidates near/in/around **Tempe, AZ!**
As a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a **Collections Specialist** in **Tempe, AZ** APPLY NOW for instant consideration!
**Pay Details:** $19.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
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Healthcare Collections Specialist

85003 Phoenix, Arizona Guardian Pharmacy

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Phoenix, Arizona, United States of America
Extraordinary Care. Extraordinary Careers.

With one of the nation's largest, most innovative long-term care pharmacy services providers, there is no limit to the growth of your career.

Saliba's Extended Care Pharmacy, a member of the Guardian family of pharmacies, has an exciting opportunity for you to join our rapidly growing team in Phoenix, Arizona.

Why Saliba's Extended Care Pharmacy? We're reimagining medication management and transforming care.

Who We Are and What We're About:

Our core focus is delivering customized medication management solutions to support healthcare organizations serving seniors and individuals with complex care needs. With our comprehensive suite of tech-enabled pharmacy services and a dedicated team of professionals committed to enriching the lives of those we serve, we are redefining how pharmacy care is delivered.

We offer an opportunity to learn and grow your career in a fast-paced, diverse, and inclusive environment. If you are looking for a challenging, team-oriented environment in which you can put your expertise to work, then this is the place for you.

Details:

  • Schedule: Mon-Fri, 9:00 am - 5:30 pm
  • Pay $21.00 - $23.00
  • Location: Saliba's Pharmacy - 925 E Covey Lane, Phoenix, AZ 85024
  • Background in Healthcare or Pharmacy preferred.
Assists in the billing, claims, collections, and accounts payable processes as assigned.

Attributes Required:
•Work Ethic/Integrity - must possess intrinsic drive to excel coupled with values in line with company philosophy
•Relational - ability to build relationships with business unit management and become "trusted advisor"
•Strategy and Planning - ability to think ahead, plan and manage time efficiently
•Problem Solving - ability to analyze causes and solve problems at both a strategic and functional level
•Team Oriented - ability to work effectively and collaboratively with all team members

Essential Job Functions (include the following):
•Make collection calls for outstanding invoices
•Assist in the production of the collection letters for review by Business Manager
•Communicate and establish good relationships with facilities to obtain information as needed to assist with billing, patient set-up, and collections
•Make outgoing calls to insurers, responsible parties and others to follow up on rejected claims and to garner accurate insurance information
•Assist Business Manager with credit card payments, statement inquiries, audits, and collections
•Work collaboratively with co-workers to ensure all deadlines for department are met in an efficient manner
•Other essential functions and duties may be assigned as needed

Education and/or Certifications:
•High School Diploma or GED

Skills and Qualifications:
•1+ years of related experience (advanced degree may substitute for experience)
•Advanced computer skills; pharmacy operations system experience preferred/required
•Ability to work independently and deliver to deadlines
•Ability to solve problems with minimal direction
•Great attention to detail and accuracy
•Ability to excel in a fast-paced, team-oriented environment working on multiple tasks simultaneously, while adhering to strict deadlines
•Quality minded; motivated to seek out errors and inquire when something appears inaccurate

Work Environment:
•Ability to work flexible hours

What We Offer:

Emotional well-being and physical health are important, which is why our employees receive a generous benefits package and a work culture that supports our core value of, "Treat others as you would like to be treated."

Compensation & Financial
  • Competitive pay
  • 401(k) with up to 3.5% company match (1)
Family, Health & Insurance Benefits (1), (2)
  • Multiple health plan options including copay (FSA-eligible) and HSA eligible plans
  • Wellness Incentive Program
  • Dental and Vision plans
  • Company-paid basic life, AD&D and long-term disability coverage
  • Optional employee, spouse, and child life/AD&D insurance
  • Optional accident, critical illness, and short-term disability coverage
  • Dependent Care Flexible Spending Accounts
  • Employee Assistance Program (EAP)
Time Off
  • Paid holidays and sick days
  • Generous vacation benefits based on years of service


(1) Eligibility begins the first of the month following 30 days of employment

(2) Full-time employees only, excluding EAP which is available to all Guardian employees

The Guardian Difference

Our clients require pharmacy services that aren't "cookie cutter." That's why every Guardian pharmacy is locally operated and empowered with the autonomy to tailor their business to meet their clients' needs.

Our corporate support offices, based in Atlanta, Ga., provide services such as human resources, business intelligence, legal, and marketing to promote the success of each Guardian location.

Regardless of your role at Guardian, your voice and talents matter. Because healthcare is an ever-changing industry, we encourage innovative thinking, intellectual curiosity, and diverse viewpoints to ensure we stay competitive in today's dynamic business environment.

At Guardian, we are dedicated to fostering and advancing a diverse and inclusive workforce.

Join us to discover what your best work truly looks like.
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Collections Specialist - Area

85067 Phoenix, Arizona Republic Services

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Job Description

**POSITION SUMMARY:** With general direction and working within established guidelines and limits of approval, the Collections Specialist performs a wide variety of collections functions and related activities for an assigned portfolio of customer accounts.
**PRINCIPAL RESPONSIBILITIES:**
+ Following standard operating procedures, contacts customers via phone, fax, email or standard letter to bring accounts to a current status.
+ Completes system assigned tasks within the designated timeframes.
+ Reconciles and applies customer payments posted on account.
+ Monitors the status of delinquent accounts, via the collector dashboard, taking care to see high priority tasks to completion.
+ Researches customer inquiries related to billing concerns and misapplied payments, escalating more complex matters through the appropriate channels.
+ Understands issues and problem accounts impacting the portfolio and communicate systemic or recurring items to avoid further delinquency.
+ Processes payments from delinquent customers and negotiate payment arrangements and/or settlements when necessary.
+ Engages management and/or sales when required or appropriate to expedite resolution of customer issues and/or outstanding receivables.
+ Accurately and concisely documents actions taken on assigned accounts with the system application.
+ Responds timely to requests and questions from other Departments including Sales, Customer Service, Billing and Controllership.
+ Initiates or processes write-offs, bad debt recoveries, and credit memos in accordance with defined procedures and levels of authority.
+ Performs other job-related duties as assigned or apparent
**PREFERRED QUALIFICATIONS:**
+ High School diploma or GED
+ A thorough knowledge and understanding of collections transactions and processes.
**MINIMUM QUALIFICATIONS:**
+ 2 years of collections or relevant experience required.
Remote
**Rewarding Compensation and Benefits**
Eligible employees can elect to participate in:
- Comprehensive medical benefits coverage, dental plans and vision coverage.
- Health care and dependent care spending accounts.
- Short- and long-term disability.
- Life insurance and accidental death & dismemberment insurance.
- Employee and Family Assistance Program (EAP).
- Employee discount programs.
- Retirement plan with a generous company match.
- Employee Stock Purchase Plan (ESPP).
_The statements used herein are intended to describe the general nature and level of the work being performed by an employee in this position, and are not intended to be construed as an exhaustive list of responsibilities, duties and skills required by an incumbent so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company._
EEO STATEMENT:Republic Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, protected veteran status, relationship or association with a protected veteran (spouses or other family members), genetic information, or any other characteristic protected by applicable law.
**ABOUT THE COMPANY**
Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping deliver on our vision to partner with customers to create a more sustainable world.
In 2023, Republic's total company revenue was $14.9 billion, and adjusted EBITDA was $4.4 billion. We serve 13 million customers and operate more than 1,000 locations, including collection and transfer stations, recycling and polymer centers, treatment facilities, and landfills.
Although we operate across North America, the collection, recycling, treatment, or disposal of materials is a local business, and the dynamics and opportunities differ in each market we serve. By combining local operational management with standardized business practices, we drive greater operating efficiencies across the company while maintaining day-to-day operational decisions at the local level, closest to the customer.
Our customers, including small businesses, major corporations and municipalities, want a partner with the expertise and capabilities to effectively manage their multiple recycling and waste streams. They choose Republic Services because we are committed to exceeding their expectations and helping them achieve their sustainability goals. Our 41,000 team members understand that it's not just what we do that matters, but how we do it.
Our company values guide our daily actions:
+ **Safe** : We protect the livelihoods of our colleagues and communities.
+ **Committed to Serve** : We go above and beyond to exceed our customers' expectations.
+ **Environmentally Responsible:** We take action to improve our environment.
+ **Driven** : We deliver results in the right way.
+ **Human-Centered:** We respect the dignity and unique potential of every person.
We are proud of our high employee engagement score of 86. We have an inclusive and diverse culture where every voice counts. In addition, our team positively impacted 4.6 million people in 2023 through the Republic Services Charitable Foundation and local community grants. These projects are designed to meet the specific needs of the communities we serve, with a focus on building sustainable neighborhoods.
**STRATEGY**
Republic Services' strategy is designed to generate profitable growth. Through acquisitions and industry advancements, we safely and sustainably manage our customers' multiple waste streams through a North American footprint of vertically integrated assets.
We focus on three areas of growth to meet the increasing needs of our customers: recycling and waste, environmental solutions and sustainability innovation.
With our integrated approach, strengthening our position in one area advances other areas of our business. For example, as we grow volume in recycling and waste, we collect additional material to bolster our circularity capabilities. And as we expand environmental solutions, we drive additional opportunities to provide these services to our existing recycling and waste customers.
**Recycling and Waste**
We continue to expand our recycling and waste business footprint throughout North America through organic growth and targeted acquisitions. The 13 million customers we serve and our more than 5 million pick-ups per day provide us with a distinct advantage. We aggregate materials at scale, unlocking new opportunities for advanced recycling. In addition, we are cross-selling new products and services to better meet our customers' specific needs.
**Environmental Solutions**
Our comprehensive environmental solutions capabilities help customers safely manage their most technical waste streams. We are expanding both our capabilities and our geographic footprint. We see strong growth opportunities for our offerings, including PFAS remediation, an increasing customer need.
**SUSTAINABILITY INNOVATION**
Republic's recent innovations to advance circularity and decarbonization demonstrate our unique ability to leverage sustainability as a platform for growth.
The Republic Services Polymer Center is the nation's first integrated plastics recycling facility. This innovative site processes rigid plastics from our recycling centers, producing recycled materials that promote true bottle-to-bottle circularity. We also formed Blue Polymers, a joint venture with Ravago, to develop facilities that will further process plastic material from our Polymer Centers to help meet the growing demand for sustainable packaging. We are building a network of Polymer Centers and Blue Polymer facilities across North America.
We continue to advance decarbonization at our landfills. As demand for renewable energy continues to grow, we have 70 landfill gas-to-energy projects in operation and plan to expand our portfolio to 115 projects by 2028.
**RECENT RECOGNITION**
+ Barron's 100 Most Sustainable Companies
+ CDP Discloser
+ Dow Jones Sustainability Indices
+ Ethisphere's World's Most Ethical Companies
+ Fortune World's Most Admired Companies
+ Great Place to Work
+ Sustainability Yearbook S&P Global
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Credit & Collections Specialist - Remote

85067 Phoenix, Arizona Sharecare

Posted 1 day ago

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Job Description

**Job Description:**
Sharecare is the leading digital health company that helps people - no matter where they are in their health journey - unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit .
**Job Summary:**
We are looking for a competent Credit and Collections Specialist to undertake a variety of financial and non-financial tasks in order to help guarantee the company's revenues. You will handle the collection and resolution of account balances of an assigned portfolio.
**Essential Job Functions:**
+ Collect, manage, and provide resolution of outstanding invoices from current and past due accounts for an assigned portfolio.
+ Provide resolution of issues related to billing inquiries, disputes.
+ Identify, research, and resolve collection issues in a timely manner.
+ Provide assistance with unidentified payment applications.
+ Meet company deadlines for month end close responsibilities.
+ Assist with updating and improving documentation of policies and procedures related to assigned responsibilities.
**Specific Skills/ Attributes:**
+ Excellent verbal and written communication skills
+ Intermediate knowledge of MS Outlook, MS Word, and MS Excel.
+ Self-starter capable of adapting to meet fast paced and changing business needs.
+ Ability to function in a collaborative, team-oriented environment.
+ Able to work effectively with all levels of management.
+ Must demonstrate exceptional organizational and communication skills and ability to manage multiple priorities.
**Qualifications:**
+ Minimum 2 years of Accounts Receivable and/or Collections experience
+ High school diploma/GED required (Associate degree in a business-related field preferred)
+ Experience in handling escalated research situations
Sharecare and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.
Sharecare is an Equal Opportunity Employer and doesn't discriminate on the basis of race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, protected veteran status,or other non-merit factor.
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